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Pretty certain this is a virus.


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8 replies to this topic

#1 EllCEx

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Posted 24 February 2013 - 12:16 PM

I'll try to give as much information as requested, but I'm not the best when it comes to computers! My parents desktop computer is being a nightmare. This morning, there were issues with shutting it down. Everything froze, and even turning it off manually with the power button didn't work. After around 5-10 minutes, the desktop went blank - all icons disappeared. I tried the power button again and this eventually worked. 

This afternoon, my dad tried to use the computer. (Here comes my reasoning behind it being a virus; please correct me if I'm wrong!) The internet would not load, after 10 minutes he rebooted the computer and tried again, but there was still no luck. Without being prompted, there was suddenly chaos along the bar at the bottom. 40 something Task Managers appeared. I figured now would be the time to run a virus scan, because that's clearly not normal. McAfee would not open at all, so I tried using MBAM, on the full scan mode. This stopped after 45 seconds, and the whole computer needed rebooting. I tried again, and this time it stopped in the 20s. 

I did some googling, and gave the MBAM chameleon feature a go. Just as it got to the 'killing' stage, everything froze again. This has happened 5 times now. I've just tried a quick scan on MBAM, and that has stopped at 24 seconds. 

I have no idea what to do anymore, so any suggestions would be greatly appreciated!

(I can only access this on a different computer, as the internet still won't cooperate on the desktop)



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#2 Broni

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Posted 24 February 2013 - 01:15 PM

You created two topics in this forum in the past:

http://www.bleepingcomputer.com/forums/t/424153/windows-live-virus/

http://www.bleepingcomputer.com/forums/t/420521/is-it-a-virus/

In both cases I replied but you never posted back.

This kind of attitude will sure cause people simply ignoring your posts.

 

Said that see if you can run MBAM from safe mode.


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#3 EllCEx

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Posted 24 February 2013 - 01:36 PM

I'm visiting my parents later on tonight, so I'll try that then and post back.

In regards to the other posts, I fixed those problems by myself in the time it took someone to reply and didn't think to check back. Sorry, didn't realise I'd caused such a problem; I assumed a moderator would delete them. My mistake.



#4 EllCEx

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Posted 25 February 2013 - 05:58 AM

I tried running the computer in safe mode this morning, but every time I selected the Safe Mode option, it ran some codes, went blank for a second and then just refreshed that page. What should I do now, seeing as it's not possible to run in safe mode?



#5 Broni

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Posted 25 February 2013 - 04:03 PM

Please download Rkill (courtesy of BleepingComputer.com) to your desktop.
There are 2 different versions. If one of them won't run then download and try to run the other one.
You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

rKill.exe: http://www.bleepingcomputer.com/download/rkill/dl/10/
iExplore.exe (renamed rKill.exe): http://www.bleepingcomputer.com/download/rkill/dl/11/

  • Double-click on the Rkill desktop icon to run the tool.
  • If using Vista or Windows 7 right-click on it and choose Run As Administrator.
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • Do not reboot until instructed.
  • If the tool does not run from any of the links provided, please let me know.


If normal mode still doesn't work, run the tool from safe mode.

When the scan is done Notepad will open with rKill log.
Post it in your next reply.

NOTE. rKill.txt log will also be present on your desktop.


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#6 EllCEx

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Posted 28 February 2013 - 08:36 AM

I wasn't able to download either of them, as the computer is still crashing within minutes. Any tips?



#7 Broni

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Posted 28 February 2013 - 04:42 PM

I'll ask someone to take a look here.

Hold on...


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#8 EllCEx

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Posted 02 March 2013 - 01:34 PM

Not necessary anymore. My parents decided to buy a new computer, seeing as it was pretty old anyway. Thank you for your help.



#9 Broni

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Posted 02 March 2013 - 02:26 PM


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