I have an HP, p6710f, AMD Athlon II X4 640 processor with Windows 7 Home Premium on my desktop, as well as on my HP laptop. I am a medical transcriptionist, so I access a secure website to work. Suddenly my desktop will not access the site, but my laptop will. Tech support from my company did a remote access on my computer and could not figure anything out. I took it to a computer shop, they removed a virus (which they said was nothing major), and were able to access the website. I got my computer back but it still will not access the website. I made sure my modem/router firmware is up to date, but the laptop uses that as well. The interesting thing is my computer will not ping the website I work on, nor will the laptop, but yet the laptop connects and works but the desktop will not. Any ideas why this would happen or what could have changed on my desktop? Oh I will say that I restored my desktop, as did tech support, to a week earlier when it was working fine, and that did not help either. My work tech support guy is banging his head against the wall on this, and I can't go buy another computer.