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Possible malware on Vista Computer


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18 replies to this topic

#1 mort_sv

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Posted 23 February 2013 - 06:00 PM

Hi

 

First post, so hello to other technical problem sufferers, technical helpers and system optimisers.

 

About a month ago I started having trouble on a 32 bit Vista home premium desktop.

 

Programs will not load, tried to install AVG free but gets stuck, windows update and defender get stuck, similarly adobe updates, machine has trouble shutting down.

 

Browser, (Mozilla) is running fine.

 

I have run Malwarebytes anti-malware but it did not discover anything, however, I just tried to run it again and it will not run??

 

The machine was a hand me down from my father in law so not sure about its history but until a month ago it was running fine except for a very occasional blue screen, (last one at least a month befoe the current set of problems).

 

The last program I downloaded when the machine was working was dropbox.

 

Any help appreciated.

 

Thanks



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#2 boopme

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Posted 28 February 2013 - 01:35 PM

Hello and welcome ,sorry for the delay.
 
Some infections will also Hijack the executable associations by adding an extension to the registry files.. Let's try to reset them.
 
Download FixExec.exe to your desktop.
Double click on the downloaded file to run the fix.
When the program has finished, it will generate a log on the desktop called FixExec.txt.
Post the log in your next reply.

NOTE: If for any reason you're not able to execute FixExec.exe rename it to FixExec.com, FixExec.pif or FixExec.scr.

 

 

Now to terminate malicious processes that may interfere with running anti-malware tools.
 

Please download Rkill by Grinler and save it to your desktop.Link 1
Link 2

  • Double-click on the Rkill desktop icon to run the tool.
  • If using Vista, right-click on it and Run As Administrator.
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • If it does not work, repeat the process and attempt to use one of the remaining links until the tool runs.
  • If the tool does not run from any of the links provided, please let me know.

Do not reboot the computer, you will need to run the application again.

 

 

>>>>

MiniToolBox
Please download MiniToolBox, save it to your desktop and run it.Checkmark the following checkboxes:


  • Flush DNS
  • Report IE Proxy Settings
  • Reset IE Proxy Settings
  • Report FF Proxy Settings
  • Reset FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Users, Partitions and Memory size.

 

Click Go and post the result (Result.txt). A copy of Result.txt will be saved in the same directory the tool is run. Note: When using "Reset FF Proxy Settings" option Firefox should be closed.
 

>>>

 

Please download AdwCleaner by Xplode onto your desktop.
•Close all open programs and internet browsers.
•Double click on adwcleaner.exe to run the tool.
•Click on Delete.
•Confirm each time with Ok.
•You will be prompted to restart your computer. A text file will open after the restart.
•Please post the contents of that logfile with your next reply.
•You can find the logfile at C:\AdwCleaner[S1].txt as well.


>>>>

Now I'd like us to scan your machine with ESET OnlineScan

  • Hold down Control and click on this link to open ESET OnlineScan in a new window.
  • Click the   button.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
    • Click on esetsmartinstaller_enu.exe to download the ESET Smart Installer. Save it to your desktop.
    • Double click on the
       icon on your desktop.
  • Check "YES, I accept the Terms of Use."
  • Click the Start button.
  • Accept any security warnings from your browser.
  • Under scan settings, check "Scan Archives" and "Remove found threats"
  • Click Advanced settings and select the following:
    • Scan potentially unwanted applications
    • Scan for potentially unsafe applications
    • Enable Anti-Stealth technology
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, click List Threats
  • Click Export, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • Click the Back button.
  • Click the Finish button.

 

NOTE:Sometimes if ESET finds no infections it will not create a log.

 

 


Edited by boopme, 28 February 2013 - 01:49 PM.

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#3 mort_sv

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Posted 28 February 2013 - 05:09 PM

Hi

Thankyou for the help.

 

FixExec

Program started at: 03/01/2013 09:03:15 AM in x86 mode.
Windows Version: Windows Vista

Checking for processes to terminate before fixing executable associations.
 * No processes found to kill.

Resetting .EXE, .COM, & .BAT associations in the Windows Registry.

  * HKLM\Software\Classes\.com\\@ has been changed to ComFile!
  * HKLM\Software\Classes\.com\\@ was reset to comfile!


Program finished at: 03/01/2013 09:03:24 AM
Execution time: 0 hours(s), 0 minute(s), and 9 seconds(s)

 

________________________________________________________________________

 

Rkill

 

Program started at: 03/01/2013 09:03:42 AM in x86 mode.
Windows Version: Windows Vista ™ Home Premium Service Pack 2

Checking for Windows services to stop:

 * No malware services found to stop.

Checking for processes to terminate:

 * No malware processes found to kill.

Checking Registry for malware related settings:

 * No issues found in the Registry.

Resetting .EXE, .COM, & .BAT associations in the Windows Registry.

Performing miscellaneous checks:

 * No issues found.

Checking Windows Service Integrity:

 * Windows Defender (WinDefend) is not Running.
   Startup Type set to: Manual

 * Security Center (wscsvc) is not Running.
   Startup Type set to: Automatic (Delayed Start)

 * Windows Update (wuauserv) is not Running.
   Startup Type set to: Automatic (Delayed Start)

 * Windows Update (AFD) is not Running.
   Startup Type set to: Automatic (Delayed Start)

 * msiserver => %systemroot%\system32\msiexec.exe /V [Incorrect ImagePath]

Searching for Missing Digital Signatures:

 * No issues found.

Checking HOSTS File:

 * HOSTS file entries found:

  127.0.0.1       localhost

Program finished at: 03/01/2013 09:03:53 AM
Execution time: 0 hours(s), 0 minute(s), and 10 seconds(s)


 



#4 mort_sv

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Posted 28 February 2013 - 05:14 PM

MiniToolBox by Farbar  Version:10-01-2013
Ran by Lionel (administrator) on 01-03-2013 at 09:09:21
Running from "C:\Users\Lionel\Downloads"
Windows Vista ™ Home Premium Service Pack 2 (X86)
Boot Mode: Normal
***************************************************************************

========================= Flush DNS: ===================================

Windows IP Configuration

Successfully flushed the DNS Resolver Cache.

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

"Reset IE Proxy Settings": IE Proxy Settings were reset.

========================= FF Proxy Settings: ==============================


"Reset FF Proxy Settings": Firefox Proxy settings were reset.

========================= IP Configuration: ================================

802.11n Wireless LAN Card = Wireless Network Connection 5 (Connected)
Bluetooth Device (Personal Area Network) = Bluetooth Network Connection (Media disconnected)


# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global


popd
# End of IPv4 configuration



Windows IP Configuration

   Host Name . . . . . . . . . . . . : garage-grant
   Primary Dns Suffix  . . . . . . . :
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No

Wireless LAN adapter Wireless Network Connection 5:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : 802.11n Wireless LAN Card #2
   Physical Address. . . . . . . . . : C8-3A-35-C5-C7-77
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::d62:4c42:e9f0:dbe0%18(Preferred)
   IPv4 Address. . . . . . . . . . . : 192.168.1.3(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Friday, 1 March 2013 9:00:04 AM
   Lease Expires . . . . . . . . . . : Saturday, 2 March 2013 9:00:04 AM
   Default Gateway . . . . . . . . . : 192.168.1.1
   DHCP Server . . . . . . . . . . . : 192.168.1.1
   DHCPv6 IAID . . . . . . . . . . . : 415775285
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-13-C8-6A-3D-00-16-76-CB-E6-47
   DNS Servers . . . . . . . . . . . : 192.168.1.1
   NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Bluetooth Network Connection:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network)
   Physical Address. . . . . . . . . : 00-07-61-95-B0-C4
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 6:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : isatap.{29F41861-AACF-4AA9-A809-43FCC1A37E8C}
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 12:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : isatap.{C223BFAC-68E0-4835-BABB-0C4DAD119FF8}
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 9:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 02-00-54-55-4E-01
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2001:0:4137:9e76:144a:2ebd:3f57:fefc(Preferred)
   Link-local IPv6 Address . . . . . : fe80::144a:2ebd:3f57:fefc%10(Preferred)
   Default Gateway . . . . . . . . . : ::
   NetBIOS over Tcpip. . . . . . . . : Disabled
Server:  UnKnown
Address:  192.168.1.1

Name:    google.com
Addresses:  2404:6800:4006:804::1008
      74.125.237.134
      74.125.237.128
      74.125.237.135
      74.125.237.130
      74.125.237.129
      74.125.237.142
      74.125.237.133
      74.125.237.131
      74.125.237.137
      74.125.237.136
      74.125.237.132



Pinging google.com [74.125.237.128] with 32 bytes of data:

Reply from 74.125.237.128: bytes=32 time=27ms TTL=56

Reply from 74.125.237.128: bytes=32 time=14ms TTL=56



Ping statistics for 74.125.237.128:

    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

    Minimum = 14ms, Maximum = 27ms, Average = 20ms

Server:  UnKnown
Address:  192.168.1.1

Name:    yahoo.com
Addresses:  98.138.253.109
      98.139.183.24
      206.190.36.45



Pinging yahoo.com [206.190.36.45] with 32 bytes of data:

Reply from 206.190.36.45: bytes=32 time=915ms TTL=47

Reply from 206.190.36.45: bytes=32 time=939ms TTL=47



Ping statistics for 206.190.36.45:

    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

    Minimum = 915ms, Maximum = 939ms, Average = 927ms



Pinging 127.0.0.1 with 32 bytes of data:

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128



Ping statistics for 127.0.0.1:

    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

    Minimum = 0ms, Maximum = 0ms, Average = 0ms

===========================================================================
Interface List
 18 ...c8 3a 35 c5 c7 77 ...... 802.11n Wireless LAN Card #2
 15 ...00 07 61 95 b0 c4 ...... Bluetooth Device (Personal Area Network)
  1 ........................... Software Loopback Interface 1
 20 ...00 00 00 00 00 00 00 e0  isatap.{29F41861-AACF-4AA9-A809-43FCC1A37E8C}
 19 ...00 00 00 00 00 00 00 e0  isatap.{C223BFAC-68E0-4835-BABB-0C4DAD119FF8}
 10 ...02 00 54 55 4e 01 ...... Teredo Tunneling Pseudo-Interface
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0      192.168.1.1      192.168.1.3     25
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
      192.168.1.0    255.255.255.0         On-link       192.168.1.3    281
      192.168.1.3  255.255.255.255         On-link       192.168.1.3    281
    192.168.1.255  255.255.255.255         On-link       192.168.1.3    281
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link       192.168.1.3    281
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link       192.168.1.3    281
===========================================================================
Persistent Routes:
  None

IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
 10     18 ::/0                     On-link
  1    306 ::1/128                  On-link
 10     18 2001::/32                On-link
 10    266 2001:0:4137:9e76:144a:2ebd:3f57:fefc/128
                                    On-link
 18    281 fe80::/64                On-link
 10    266 fe80::/64                On-link
 18    281 fe80::d62:4c42:e9f0:dbe0/128
                                    On-link
 10    266 fe80::144a:2ebd:3f57:fefc/128
                                    On-link
  1    306 ff00::/8                 On-link
 10    266 ff00::/8                 On-link
 18    281 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\system32\NLAapi.dll [48128] (Microsoft Corporation)
Catalog5 02 C:\Windows\system32\napinsp.dll [50176] (Microsoft Corporation)
Catalog5 03 C:\Windows\system32\pnrpnsp.dll [62464] (Microsoft Corporation)
Catalog5 04 C:\Windows\system32\pnrpnsp.dll [62464] (Microsoft Corporation)
Catalog5 05 C:\Windows\System32\mswsock.dll [223232] (Microsoft Corporation)
Catalog5 06 C:\Windows\System32\winrnr.dll [19968] (Microsoft Corporation)
Catalog5 07 C:\Windows\system32\wshbth.dll [34304] (Microsoft Corporation)
Catalog5 08 C:\Program Files\Bonjour\mdnsNSP.dll [121704] (Apple Inc.)
Catalog9 01 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 02 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 03 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 04 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 05 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 06 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 07 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 08 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 09 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 10 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 11 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 12 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 13 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 14 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 15 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 16 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 17 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 18 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 19 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 20 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 21 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 22 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 23 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 24 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 25 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 26 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 27 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 28 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 29 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 30 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 31 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 32 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 33 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 34 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 35 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 36 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 37 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (03/01/2013 01:35:58 AM) (Source: Windows Search Service) (User: )
Description: The application cannot be initialized.

Context: Windows Application


Details:
    The content index metadata cannot be read.   (0xc0041801)

Error: (03/01/2013 01:35:58 AM) (Source: Windows Search Service) (User: )
Description: The gatherer object cannot be initialized.

Context: Windows Application, SystemIndex Catalog


Details:
    The content index metadata cannot be read.   (0xc0041801)

Error: (03/01/2013 01:35:58 AM) (Source: Windows Search Service) (User: )
Description: The plug-in in <Search.TripoliIndexer> cannot be initialized.

Context: Windows Application, SystemIndex Catalog


Details:
    The content index cannot be read.   (0xc0041800)

Error: (03/01/2013 01:35:58 AM) (Source: Windows Search Service) (User: )
Description: The search service has detected corrupted data files in the index. The service will attempt to automatically correct this problem by rebuilding the index.

Context: Windows Application, SystemIndex Catalog


Details:
    The content index metadata cannot be read.   0xc0041801 (0xc0041801)

Error: (03/01/2013 01:35:58 AM) (Source: Windows Search Service) (User: )
Description: The search service has detected corrupted data files in the index. The service will attempt to automatically correct this problem by rebuilding the index.


Details:
    The content index metadata cannot be read.   0xc0041801 (0xc0041801)

Error: (03/01/2013 01:35:56 AM) (Source: Windows Search Service) (User: )
Description: The plug-in in <Search.JetPropStore> cannot be initialized.

Context: Windows Application, SystemIndex Catalog


Details:
    The content index metadata cannot be read.   (0xc0041801)

Error: (03/01/2013 01:35:56 AM) (Source: Windows Search Service) (User: )
Description: The Windows Search Service cannot load the property store information.

Context: Windows Application, SystemIndex Catalog


Details:
    0x%08x (0xc0041800 - The content index cannot be read.  )

Error: (03/01/2013 01:35:56 AM) (Source: Windows Search Service) (User: )
Description: The search service has detected corrupted data files in the index. The service will attempt to automatically correct this problem by rebuilding the index.


Details:
    The content index metadata cannot be read.   (0xc0041801)

Error: (03/01/2013 01:35:56 AM) (Source: Windows Search Service) (User: )
Description: The Windows Search Service cannot open the Jet property store.


Details:
    The content index cannot be read.   (0xc0041800)

Error: (03/01/2013 01:35:56 AM) (Source: ESENT) (User: )
Description: Windows (2956) Windows: Database recovery/restore failed with unexpected error -543.


System errors:
=============
Error: (03/01/2013 09:03:01 AM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalLaunch{C97FCC79-E628-407D-AE68-A06AD6D8B4D1}NT AUTHORITYSYSTEMS-1-5-18LocalHost (Using LRPC)

Error: (03/01/2013 09:02:23 AM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalLaunch{C97FCC79-E628-407D-AE68-A06AD6D8B4D1}NT AUTHORITYLOCAL SERVICES-1-5-19LocalHost (Using LRPC)

Error: (03/01/2013 09:01:28 AM) (Source: Service Control Manager) (User: )
Description: vToolbarUpdater14.2.0%%2

Error: (03/01/2013 09:00:02 AM) (Source: Dhcp) (User: )
Description: The IP address lease 192.168.0.25 for the Network Card with network address C83A35C5C777 has been denied by the DHCP server 192.168.1.1 (The DHCP Server sent a DHCPNACK message).

Error: (03/01/2013 01:40:28 AM) (Source: Service Control Manager) (User: )
Description: Windows Update

Error: (03/01/2013 01:36:42 AM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalLaunch{C97FCC79-E628-407D-AE68-A06AD6D8B4D1}NT AUTHORITYSYSTEMS-1-5-18LocalHost (Using LRPC)

Error: (03/01/2013 01:36:03 AM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalLaunch{C97FCC79-E628-407D-AE68-A06AD6D8B4D1}NT AUTHORITYLOCAL SERVICES-1-5-19LocalHost (Using LRPC)

Error: (03/01/2013 01:36:01 AM) (Source: Service Control Manager) (User: )
Description: Windows Search1300001Restart the service

Error: (03/01/2013 01:36:01 AM) (Source: Service Control Manager) (User: )
Description: Windows Search2147749155 (0x80040D23)

Error: (03/01/2013 01:35:09 AM) (Source: Service Control Manager) (User: )
Description: vToolbarUpdater14.2.0%%2


Microsoft Office Sessions:
=========================

CodeIntegrity Errors:
===================================
  Date: 2013-02-23 13:20:52.927
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\winsxs\x86_microsoft-windows-tcpip-binaries_31bf3856ad364e35_6.0.6001.22713_none_b39feb737f8937a0\tcpip.sys because the set of per-page image hashes could not be found on the system.

  Date: 2013-02-23 13:20:52.786
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\winsxs\x86_microsoft-windows-tcpip-binaries_31bf3856ad364e35_6.0.6001.22713_none_b39feb737f8937a0\tcpip.sys because the set of per-page image hashes could not be found on the system.

  Date: 2013-02-23 13:20:52.630
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\winsxs\x86_microsoft-windows-tcpip-binaries_31bf3856ad364e35_6.0.6001.22713_none_b39feb737f8937a0\tcpip.sys because the set of per-page image hashes could not be found on the system.

  Date: 2013-02-23 13:20:52.474
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\winsxs\x86_microsoft-windows-tcpip-binaries_31bf3856ad364e35_6.0.6001.22713_none_b39feb737f8937a0\tcpip.sys because the set of per-page image hashes could not be found on the system.

  Date: 2013-02-23 13:20:52.334
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\winsxs\x86_microsoft-windows-tcpip-binaries_31bf3856ad364e35_6.0.6001.22713_none_b39feb737f8937a0\tcpip.sys because the set of per-page image hashes could not be found on the system.

  Date: 2013-02-23 13:20:52.178
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\winsxs\x86_microsoft-windows-tcpip-binaries_31bf3856ad364e35_6.0.6001.22713_none_b39feb737f8937a0\tcpip.sys because the set of per-page image hashes could not be found on the system.

  Date: 2013-02-23 13:20:51.991
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\winsxs\x86_microsoft-windows-tcpip-binaries_31bf3856ad364e35_6.0.6001.22636_none_b38d4a937f96be60\tcpip.sys because the set of per-page image hashes could not be found on the system.

  Date: 2013-02-23 13:20:51.850
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\winsxs\x86_microsoft-windows-tcpip-binaries_31bf3856ad364e35_6.0.6001.22636_none_b38d4a937f96be60\tcpip.sys because the set of per-page image hashes could not be found on the system.

  Date: 2013-02-23 13:20:51.694
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\winsxs\x86_microsoft-windows-tcpip-binaries_31bf3856ad364e35_6.0.6001.22636_none_b38d4a937f96be60\tcpip.sys because the set of per-page image hashes could not be found on the system.

  Date: 2013-02-23 13:20:51.554
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\winsxs\x86_microsoft-windows-tcpip-binaries_31bf3856ad364e35_6.0.6001.22636_none_b38d4a937f96be60\tcpip.sys because the set of per-page image hashes could not be found on the system.


=========================== Installed Programs ============================

 Update for Microsoft Office 2007 (KB2508958)
Acrobat.com (Version: 2.3.0)
Acrobat.com (Version: 2.3.0.0)
Adobe AIR (Version: 2.0.2.12610)
Adobe Flash Player 11 ActiveX (Version: 11.5.502.149)
Adobe Flash Player 11 Plugin (Version: 11.6.602.168)
Adobe Reader 9.5.3 (Version: 9.5.3)
Apple Application Support (Version: 2.1.5)
Apple Mobile Device Support (Version: 4.0.0.97)
Apple Software Update (Version: 2.1.3.127)
Bonjour (Version: 3.0.0.10)
Canon MP495 series MP Drivers
CDDRV_Installer (Version: 1.00.0000)
Codec-TS SDK
D3DX10 (Version: 15.4.2368.0902)
De-interlace SDK
Dell Resource CD (Version: 1.00.0000)
eLicenser Control
ESET Online Scanner v3
Google Earth (Version: 6.1.0.5001)
Google SketchUp 8 (Version: 3.0.3117)
Google Update Helper (Version: 1.3.21.135)
GoToAssist Corporate (Version: 9.1.0.615)
iTunes (Version: 10.5.1.42)
Java 7 Update 11 (Version: 7.0.110)
Java Auto Updater (Version: 2.1.9.0)
Java™ 6 Update 29 (Version: 6.0.290)
KhalSetup (Version: 3.21.29)
Korean Fonts Support For Adobe Reader 9 (Version: 9.0.0)
LatencyMon 4.02
Logitech Desktop Messenger (Version: 2.52.18)
Malwarebytes Anti-Malware version 1.70.0.1100 (Version: 1.70.0.1100)
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 3.5 SP1 (Version: 3.5.30729)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft Application Error Reporting (Version: 12.0.6012.5000)
Microsoft Corporation (Version: 9.0.30729.1)
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office Basic 2007 (Version: 12.0.6612.1000)
Microsoft Office Excel MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office File Validation Add-In (Version: 14.0.5130.5003)
Microsoft Office Outlook Connector (Version: 14.0.5118.5000)
Microsoft Office Outlook MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proof (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proof (French) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proof (Spanish) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proofing (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
Microsoft Office Shared MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Shared Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Word MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000)
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (Version: 8.0.50727.4053)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.56336)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Mozilla Firefox 18.0.2 (x86 en-GB) (Version: 18.0.2)
Mozilla Maintenance Service (Version: 18.0.2)
MSVCRT (Version: 15.4.2862.0708)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
MYOB Accounting v14 (Version: 14)
Native Instruments Abbey Road 60s Drums Vintage
Native Instruments Abbey Road 60s Drums Vintage (Version: 1.1.0.002)
Native Instruments Controller Editor
Native Instruments Controller Editor (Version: 1.5.1.1124)
Native Instruments Driver (Version: 1.0.1.288)
Native Instruments Guitar Rig 5
Native Instruments Guitar Rig 5 (Version: 5.1.1.2673)
Native Instruments Guitar Rig Elements for Maschine
Native Instruments Guitar Rig Elements for Maschine (Version: 1.0.0.001)
Native Instruments Komplete Audio 6
Native Instruments Komplete Audio 6 (Version: 3.0.2.664)
Native Instruments Komplete Elements Mk2
Native Instruments Komplete Elements Mk2 (Version: 8.0.0.003)
Native Instruments Kontakt 5
Native Instruments Kontakt 5 (Version: 5.1.0.6066)
Native Instruments Kontakt Elements Selection R2
Native Instruments Kontakt Elements Selection R2 (Version: 1.1.0.003)
Native Instruments Reaktor 5
Native Instruments Reaktor 5 (Version: 5.7.0.264)
Native Instruments Reaktor Elements Selection
Native Instruments Reaktor Elements Selection (Version: 1.1.0.003)
Native Instruments Reaktor Spark R2
Native Instruments Reaktor Spark R2 (Version: 1.1.0.004)
Native Instruments Service Center
Native Instruments Service Center (Version: 2.3.2.926)
Native Instruments Traktor 2
Native Instruments Traktor 2 (Version: 2.5.1.13951)
NetComm 900n Series Wireless LAN (Version: 1.0.2.0)
NVIDIA Drivers (Version: 1.3)
OGA Notifier 2.0.0048.0 (Version: 2.0.0048.0)
PMB (Version: 5.2.00.03250)
QuickTime (Version: 7.71.80.42)
Remote Control USB Driver (Version: 2.3.2.317)
Segoe UI (Version: 15.4.2271.0615)
SetPoint (Version: 3.2)
Steinberg Cubase LE AI Elements 6 (Version: 6.0.3)
Steinberg Drum Loop Expansion 01 (Version: 2.0.0.0)
Steinberg Groove Agent ONE Content (Version: 1.0.0.003)
Steinberg Groove Agent ONE Vintage Beatboxes (Version: 1.0.0.000)
Steinberg HALion Sonic SE (Version: 1.5.2)
Steinberg HALion Sonic SE Content for Cubase LE AI Elements (Version: 1.5.2.000)
Tenda Wireless LAN Card (Version: 1.0.0.0)
TT-SB SDK
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217) (Version: 1)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office 2007 suites (KB2596660) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2596848) 32-Bit Edition
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office Outlook 2007 (KB2687404) 32-Bit Edition
Update for Microsoft Office Outlook 2007 Help (KB963677)
Update for Microsoft Office Outlook 2007 Junk Email Filter (KB2760586) 32-Bit Edition
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 Help (KB963665)
Windows Live Communications Platform (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3502.0922)
Windows Live ID Sign-in Assistant (Version: 7.250.4225.0)
Windows Live Installer (Version: 15.4.3502.0922)
Windows Live Movie Maker (Version: 15.4.3502.0922)
Windows Live Photo Common (Version: 15.4.3502.0922)
Windows Live Photo Gallery (Version: 15.4.3502.0922)
Windows Live PIMT Platform (Version: 15.4.3502.0922)
Windows Live SOXE (Version: 15.4.3502.0922)
Windows Live SOXE Definitions (Version: 15.4.3502.0922)
Windows Live Sync (Version: 14.0.8117.416)
Windows Live UX Platform (Version: 15.4.3502.0922)
Windows Live UX Platform Language Pack (Version: 15.4.3502.0922)
WinFast Multimedia Driver Installation  (Version: )
WinFast PVR2 (Version: 2.0.3.46)

========================= Memory info: ===================================

Percentage of memory in use: 42%
Total physical RAM: 3069.21 MB
Available physical RAM: 1772 MB
Total Pagefile: 6377.46 MB
Available Pagefile: 5159.4 MB
Total Virtual: 2047.88 MB
Available Virtual: 1951.43 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:465.76 GB) (Free:321.87 GB) NTFS
2 Drive d: (EasyRE) (CDROM) (Total:0.05 GB) (Free:0 GB) CDFS

========================= Users: ========================================

User accounts for \\GARAGE-GRANT

Administrator            Guest                    Lionel                   


**** End of log ****
 



#5 mort_sv

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Posted 28 February 2013 - 06:46 PM

# AdwCleaner v2.113 - Logfile created 03/01/2013 at 09:21:37
# Updated 23/02/2013 by Xplode
# Operating system : Windows Vista ™ Home Premium Service Pack 2 (32 bits)
# User : Lionel - GARAGE-GRANT
# Boot Mode : Normal
# Running from : C:\Users\Lionel\Downloads\AdwCleaner.exe
# Option [Delete]


***** [Services] *****


***** [Files / Folders] *****


***** [Registry] *****


***** [Internet Browsers] *****

-\\ Internet Explorer v9.0.8112.16457

[OK] Registry is clean.

-\\ Mozilla Firefox v18.0.2 (en-GB)

File : C:\Users\Lionel\AppData\Roaming\Mozilla\Firefox\Profiles\0y1pri4i.default\prefs.js

[OK] File is clean.

-\\ Google Chrome v [Unable to get version]

File : C:\Users\Lionel\AppData\Local\Google\Chrome\User Data\Default\Preferences

[OK] File is clean.

*************************

AdwCleaner[R1].txt - [13983 octets] - [23/02/2013 16:54:42]
AdwCleaner[R2].txt - [14044 octets] - [23/02/2013 16:56:01]
AdwCleaner[R3].txt - [1151 octets] - [24/02/2013 15:10:46]
AdwCleaner[S1].txt - [5886 octets] - [23/02/2013 16:57:00]
AdwCleaner[S2].txt - [1212 octets] - [24/02/2013 15:11:33]
AdwCleaner[S3].txt - [1143 octets] - [01/03/2013 09:21:37]

########## EOF - C:\AdwCleaner[S3].txt - [1203 octets] ##########
 



#6 boopme

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Posted 28 February 2013 - 07:01 PM

You're welcome.
I do not see an Antivirus installed ,would you like one?
 
After ESET..
 
Please Download[url="http://www.bleepingcomputer.com/download/tdsskiller/dl/4/"] TDSSkiller
Launch it.
Click on change parameters-Select TDLFS file system
Click on "Scan".
Please post the LOG report(log file should be in your C drive)
 
Do not change the default options on scan results.
 
 
These are outdated..
 
Adobe Reader 9.5.3 (Version: 9.5.3)

Java 7 Update 11 (Version: 7.0.110)

Java 6 Update 29 (Version: 6.0.290)

 
Your version of Adobe Reader is out of date. Older versions have vulnerabilities that malicious sites can use to exploit and infect your system. Please follow these steps to remove older version Adobe components and update:

  • Download the latest version of Adobe Reader and save it to your desktop.
  • Uncheck the "Free McAfee Security plan Plus" option or any other Toolbar you are offered
  • Click the download button at the bottom.
  • If you use Internet Explorer and do not wish to install the ActiveX element, simply click on the click here to download link on the next page.
  • Remove all older version of Adobe Reader: Go to Add/remove and uninstall all versions of Adobe Reader, Acrobat Reader and Adobe Acrobat.
    If you are unsure of how to use Add or Remove Programs, the please see this tutorial: How To Remove An Installed Program From Your Computer
  • Then from your desktop double-click on Adobe Reader to install the newest version.
     If using Windows Vista and the installer refuses to launch due to insufficient user permissions, then Run As Administrator .
  • When the "Adobe Setup - Welcome" window opens, click the Install > button.
  • If offered to install a Toolbar, just uncheck the box before continuing unless you want it.
    Your Adobe Reader is now up to date.

Important Note : Your version of Java is out of date. Older versions have vulnerabilities that malicious sites can use to exploit and infect your system.


Edited by boopme, 28 February 2013 - 09:40 PM.

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#7 mort_sv

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Posted 28 February 2013 - 09:36 PM

I do not see an Antivirus installed ,wouldcyou like one?

I tried to install AVG a while back and it hung during setup. So yes I would like an Antivirus.

 
After ESET..

ESET hung at about 40%. It had found one threat. (speedupmycomputer)?

 

Adobe update and java update have both recently hung during the update process.



#8 boopme

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Posted 28 February 2013 - 09:40 PM

OK,

Run Tdsskiller

 

 

 

lets try installing,updating and scanning with this free AV,... I use this Avira Antivir


Edited by boopme, 28 February 2013 - 09:42 PM.

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#9 mort_sv

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Posted 28 February 2013 - 09:43 PM

TDS killer also hung during initialization.

 

I am also unable to uninstall adobe, "Please wait while windows configures Acrobat"

 

Ok, downloading Avira now



#10 boopme

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Posted 28 February 2013 - 09:56 PM

If needed try
Download [url="http://www.emsisoft.com/en/software/eek/download/"]Emsisoft Emergency Kit[/url] and save it to your desktop. Right-click on EmsisoftEmergencyKit.zip and select Extract All.... Leave all settings as they are and click Extract. You will now have a folder named EmsisoftEmergencyKit on your desktop.[list]
[*]Open the EmsisoftEmergencyKit folder and double-click Start.exe.
[*]A new window will open. Under "Run Directly:" click Emergency Kit Scanner.
[*]When asked to run an online update, click Yes.
[*]When the update is finished, click the Back to Security Status link in the left corner. On the main screen click the Scan Now button.
[*]Select the Smart Scan option and click the SCAN button.
[*]When the scan is finished click the Quarantine selected objects button. Note, this option is only available if malicious objects were detected during the scan.
[*]Click the View Report button and in the Reports window double-click on the most recent log. Note, logs are named as follows: a2scan_<date>-<time>.txt.
[*]Copy/
paste the report contents in your next reply.
[/list]


Edited by boopme, 28 February 2013 - 09:58 PM.

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#11 mort_sv

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Posted 28 February 2013 - 10:05 PM

Avira seems to be stuck 'preparing installation'. The little blue bar is progressing repeatedly across the screen.



#12 boopme

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Posted 28 February 2013 - 10:11 PM

Reboot into Safe Mode with Networking
How to start Windows 7 in Safe Mode


How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#13 mort_sv

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Posted 28 February 2013 - 10:37 PM

I am in safe mode with networking. Emisoft is running a scan.



#14 mort_sv

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Posted 28 February 2013 - 11:10 PM

Emsisoft Emergency Kit - Version 3.0
Last update: 1/03/2013 2:33:04 PM

Scan settings:

Scan type: Smart Scan
Objects: Rootkits, Memory, Traces, C:\windows\, C:\Program Files\

Detect Riskware: Off
Scan archives: Off
ADS Scan: On
File extension filter: Off
Advanced caching: On
Direct disk access: Off

Scan start:    1/03/2013 2:34:39 PM


Scanned    419003
Found    0

Scan end:    1/03/2013 3:09:15 PM
Scan time:    0:34:36
 



#15 boopme

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Posted 01 March 2013 - 12:19 AM

mort it appears it is not a malware issue..
 
Download Windows Repair (all in one) from this site
Install the program then run it.
Click on box next to the Restart System when Finished. Then click on Start.
 
 
If you still have the issue start a new topic in Vista and they will go thru the hard and software on here.


Edited by boopme, 01 March 2013 - 12:22 AM.

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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