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#1 Rjrhoads17

Rjrhoads17

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  • Gender:Male
  • Location:Pennsylvania
  • Local time:01:40 PM

Posted 23 February 2013 - 03:17 PM

Hello,
I have been having pop up problems in both Google chrome and ie7 for the past couple of weeks and cannot seem to get rid of them.  I run avast on my computer and a full scan does not find anything, I also was told to try registry mechanic and while that seemed to find a lot of problems, it did not solve the pop up issue.
 
This is my first time using these forums and unfortunately I am not all that computer savy so if you could gently walk me through a fix I would greatly appreciate it smile.png.  
 
I read through the preparation guide and ran the DDS.  Hopefully this is what I was suppose to copy and paste.  
Thank you so much for your time!
 
 
 
 
 
 
DS (Ver_2012-11-20.01) - NTFS_AMD64 
Internet Explorer: 9.0.8112.16448
Run by Bobby at 15:07:34 on 2013-02-23
Microsoft Windows 7 Home Premium   6.1.7601.1.1252.1.1033.18.6007.4244 [GMT -5:00]
.
AV: Microsoft Security Essentials *Disabled/Updated* {9765EA51-0D3C-7DFB-6091-10E4E1F341F6}
SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Microsoft Security Essentials *Disabled/Updated* {2C040BB5-2B06-7275-5A21-2B969A740B4B}
.
============== Running Processes ===============
.
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
c:\Program Files\Microsoft Security Client\MsMpEng.exe
C:\Windows\system32\atiesrxx.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Program Files (x86)\Common Files\logishrd\LVMVFM\UMVPFSrv.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\atieclxx.exe
C:\Program Files\Dell\DellDock\DockLogin.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Program Files\AVAST Software\Avast\AvastSvc.exe
C:\Windows\System32\spoolsv.exe
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files (x86)\Dell Wireless\Ath_CoexAgent.exe
C:\Program Files (x86)\Dell Wireless\Bluetooth Suite\adminservice.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Windows\System32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files\Microsoft LifeCam\MSCamS64.exe
C:\Program Files (x86)\Dell\Dell Datasafe Online\NOBuAgent.exe
C:\Program Files (x86)\Common Files\PC Tools\sMonitor\StartManSvc.exe
C:\Program Files (x86)\Dell DataSafe Local Backup\sftservice.EXE
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Windows\system32\WUDFHost.exe
C:\Windows\system32\taskhost.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\taskeng.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files (x86)\Dell DataSafe Local Backup\Components\Scheduler\STService.exe
C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\DSUpd.exe
C:\Program Files (x86)\Dell DataSafe Local Backup\Toaster.exe
C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe
C:\Windows\System32\vds.exe
C:\Windows\WindowsMobile\wmdcBase.exe
C:\Program Files\Microsoft Security Client\msseces.exe
C:\Windows\system32\svchost.exe -k WindowsMobile
C:\Windows\System32\StikyNot.exe
C:\Program Files (x86)\Multimedia Card Reader(9106)\ShwiconXP9106.exe
c:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
C:\Program Files (x86)\Logitech\LWS\Webcam Software\LWS.exe
C:\Program Files (x86)\Roxio\OEM\Roxio Burn\RoxioBurnLauncher.exe
C:\Program Files (x86)\Adobe\Reader 9.0\Reader\reader_sl.exe
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Program Files\AVAST Software\Avast\AvastUI.exe
C:\Program Files (x86)\Common Files\PC Tools\sMonitor\SSDMonitor.exe
C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CCC.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Windows\system32\SearchIndexer.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Users\Bobby\AppData\Local\Google\Google Talk Plugin\googletalkplugin.exe
C:\Windows\sysWOW64\wbem\wmiprvse.exe
C:\Windows\system32\wbem\WmiApSrv.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\sppsvc.exe
C:\Windows\System32\cscript.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.jesusraceteam.com/
uURLSearchHooks: {E38FA08E-F56A-4169-ABF5-5C71E3C153A1} - <orphaned>
uURLSearchHooks: {472734EA-242A-422b-ADF8-83D1E48CC825} - <orphaned>
mWinlogon: Userinit = userinit.exe,
BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - <orphaned>
BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO: McAfee Phishing Filter: {27B4851A-3207-45A2-B947-BE8AFE6163AB} - LocalServer32 - <no file>
BHO: avast! WebRep: {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll
BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: Windows Live Messenger Companion Helper: {9FDDE16B-836F-4806-AB1F-1455CBEFF289} - C:\Program Files (x86)\Windows Live\Companion\companioncore.dll
BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files (x86)\Microsoft Office\Office14\URLREDIR.DLL
TB: avast! WebRep: {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll
uRun: [Google Update] "C:\Users\Bobby\AppData\Local\Google\Update\GoogleUpdate.exe" /c
uRun: [RESTART_STICKY_NOTES] C:\Windows\System32\StikyNot.exe
mRun: [StartCCC] "c:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
mRun: [ShwiconXP9106] C:\Program Files (x86)\Multimedia Card Reader(9106)\ShwiconXP9106.exe
mRun: [Dell DataSafe Online] C:\Program Files (x86)\Dell\Dell Datasafe Online\NOBuClient.exe
mRun: [RoxWatchTray] "C:\Program Files (x86)\Common Files\Roxio Shared\OEM\12.0\SharedCOM\RoxWatchTray12OEM.exe"
mRun: [LifeCam] "C:\Program Files (x86)\Microsoft LifeCam\LifeExp.exe"
mRun: [LWS] C:\Program Files (x86)\Logitech\LWS\Webcam Software\LWS.exe -hide
mRun: [Desktop Disc Tool] "C:\Program Files (x86)\Roxio\oem\Roxio Burn\RoxioBurnLauncher.exe"
mRun: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
mRun: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"
mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
mRun: [avast] "C:\Program Files\AVAST Software\Avast\avastUI.exe" /nogui
mRun: [SSDMonitor] C:\Program Files (x86)\Common Files\PC Tools\sMonitor\SSDMonitor.exe
mRunOnce: ["C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\DSUpdate.exe"] "C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\DSUpdate.exe"
mRunOnce: [Launcher] C:\Program Files (x86)\Dell DataSafe Local Backup\Components\Scheduler\Launcher.exe
mRunOnce: [DSUpdateLauncher] "C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\hstart.exe" /NOCONSOLE /D="C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate" /RUNAS "C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\DSUpd.exe"
mRunOnce: [STToasterLauncher] C:\Program Files (x86)\Dell DataSafe Local Backup\toasterLauncher.exe
mPolicies-Explorer: NoActiveDesktop = dword:1
mPolicies-Explorer: NoActiveDesktopChanges = dword:1
mPolicies-System: ConsentPromptBehaviorAdmin = dword:5
mPolicies-System: ConsentPromptBehaviorUser = dword:3
mPolicies-System: EnableUIADesktopToggle = dword:0
IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~1\Office14\EXCEL.EXE/3000
IE: Se&nd to OneNote - C:\PROGRA~2\MICROS~1\Office14\ONBttnIE.dll/105
IE: {0000036B-C524-4050-81A0-243669A86B9F} - {B63DBA5F-523F-4B9C-A43D-65DF1977EAD3} - C:\Program Files (x86)\Windows Live\Companion\companioncore.dll
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll
IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
LSP: mswsock.dll
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {6A060448-60F9-11D5-A6CD-0002B31F7455} - 
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.7.0/jinstall-1_7_0_13-windows-i586.cab
DPF: {CAFEEFAC-0017-0000-0013-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.7.0/jinstall-1_7_0_13-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.7.0/jinstall-1_7_0_13-windows-i586.cab
TCP: NameServer = 75.75.76.76 75.75.75.75
TCP: Interfaces\{2A2373F1-11F4-405B-A6A4-C68A95A17C7C} : DHCPNameServer = 192.168.11.1
TCP: Interfaces\{33A005C6-D5DA-40F6-A8DD-A8F1BAEA6F74} : DHCPNameServer = 75.75.76.76 75.75.75.75
TCP: Interfaces\{33A005C6-D5DA-40F6-A8DD-A8F1BAEA6F74}\A4F637867237027596D26496 : DHCPNameServer = 192.168.2.1
Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
SSODL: WebCheck - <orphaned>
mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "C:\Program Files (x86)\Google\Chrome\Application\25.0.1364.97\Installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome
x64-BHO: McAfee Phishing Filter: {27B4851A-3207-45A2-B947-BE8AFE6163AB} - LocalServer32 - <no file>
x64-BHO: avast! WebRep: {318A227B-5E9F-45bd-8999-7F8F10CA4CF5} - C:\Program Files\AVAST Software\Avast\aswWebRepIE64.dll
x64-BHO: Java™ Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre7\bin\ssv.dll
x64-BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
x64-BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files\Microsoft Office\Office14\URLREDIR.DLL
x64-BHO: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre7\bin\jp2ssv.dll
x64-TB: avast! WebRep: {318A227B-5E9F-45bd-8999-7F8F10CA4CF5} - C:\Program Files\AVAST Software\Avast\aswWebRepIE64.dll
x64-Run: [RtHDVCpl] C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe -s
x64-Run: [Windows Mobile-based device management] C:\Windows\WindowsMobile\wmdcBase.exe
x64-Run: [MSC] "c:\Program Files\Microsoft Security Client\msseces.exe" -hide -runkey
x64-IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files\Microsoft Office\Office14\ONBttnIE.dll
x64-IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
x64-Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
x64-Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - <orphaned>
x64-Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - <orphaned>
x64-SSODL: WebCheck - <orphaned>
Hosts: 87.236.195.128 www.google-analytics.com.
Hosts: 87.236.195.128 ad-emea.doubleclick.net.
Hosts: 87.236.195.128 www.statcounter.com.
Hosts: 87.236.195.128 connect.facebook.net.
Hosts: 93.115.241.27 www.google-analytics.com.
.
Note: multiple HOSTS entries found. Please refer to Attach.txt
.
============= SERVICES / DRIVERS ===============
.
R0 MpFilter;Microsoft Malware Protection Driver;C:\Windows\System32\drivers\MpFilter.sys [2012-3-20 203888]
R0 PxHlpa64;PxHlpa64;C:\Windows\System32\drivers\PxHlpa64.sys [2010-12-30 55856]
R1 aswSnx;aswSnx;C:\Windows\System32\drivers\aswSnx.sys [2013-1-23 984144]
R1 aswSP;aswSP;C:\Windows\System32\drivers\aswSP.sys [2013-1-23 370288]
R2 AMD External Events Utility;AMD External Events Utility;C:\Windows\System32\atiesrxx.exe [2010-12-30 203264]
R2 aswFsBlk;aswFsBlk;C:\Windows\System32\drivers\aswFsBlk.sys [2013-1-23 25232]
R2 aswMonFlt;aswMonFlt;C:\Windows\System32\drivers\aswMonFlt.sys [2013-1-23 71600]
R2 Atheros Bt&Wlan Coex Agent;Atheros Bt&Wlan Coex Agent;C:\Program Files (x86)\Dell Wireless\Ath_CoexAgent.exe [2011-8-31 151552]
R2 AtherosSvc;AtherosSvc;C:\Program Files (x86)\Dell Wireless\Bluetooth Suite\AdminService.exe [2010-9-1 52896]
R2 avast! Antivirus;avast! Antivirus;C:\Program Files\AVAST Software\Avast\AvastSvc.exe [2013-1-23 44808]
R2 DockLoginService;Dock Login Service;C:\Program Files\Dell\DellDock\DockLogin.exe [2009-6-9 155648]
R2 NOBU;Dell DataSafe Online;C:\Program Files (x86)\Dell\Dell Datasafe Online\NOBuAgent.exe [2010-8-25 2823000]
R2 PCToolsSSDMonitorSvc;PC Tools Startup and Shutdown Monitor service;C:\Program Files (x86)\Common Files\PC Tools\sMonitor\StartManSvc.exe [2013-2-11 794272]
R2 SftService;SoftThinks Agent Service;C:\Program Files (x86)\Dell DataSafe Local Backup\SftService.exe [2010-12-30 689472]
R2 UMVPFSrv;UMVPFSrv;C:\Program Files (x86)\Common Files\logishrd\LVMVFM\UMVPFSrv.exe [2011-8-19 450848]
R3 BTATH_BUS;Atheros Bluetooth Bus;C:\Windows\System32\drivers\btath_bus.sys [2010-7-7 31080]
R3 HECIx64;Intel® Management Engine Interface;C:\Windows\System32\drivers\HECIx64.sys [2010-12-30 56344]
R3 IntcDAud;Intel® Display Audio;C:\Windows\System32\drivers\IntcDAud.sys [2010-12-30 271872]
R3 k57nd60a;Broadcom NetLink ™ Gigabit Ethernet - NDIS 6.0;C:\Windows\System32\drivers\k57nd60a.sys [2010-12-30 321064]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S2 RoxWatch12;Roxio Hard Drive Watcher 12;C:\Program Files (x86)\Common Files\Roxio Shared\OEM\12.0\SharedCOM\RoxWatch12OEM.exe [2010-9-4 219632]
S2 SkypeUpdate;Skype Updater;C:\Program Files (x86)\Skype\Updater\Updater.exe [2012-7-13 160944]
S3 GamesAppService;GamesAppService;C:\Program Files (x86)\WildTangent Games\App\GamesAppService.exe [2010-10-12 206072]
S3 Impcd;Impcd;C:\Windows\System32\drivers\Impcd.sys [2010-12-30 158976]
S3 LVPr2M64;Logitech LVPr2M64 Driver;C:\Windows\System32\drivers\LVPr2M64.sys [2010-5-7 30304]
S3 LVRS64;Logitech RightSound Filter Driver;C:\Windows\System32\drivers\lvrs64.sys [2011-8-19 351136]
S3 LVUVC64;Logitech HD Webcam C310(UVC);C:\Windows\System32\drivers\lvuvc64.sys [2011-8-19 4869024]
S3 MSHUSBVideo;NX6000/NX3000/VX2000/VX5000/VX5500/VX7000/Cinema Filter Driver;C:\Windows\System32\drivers\nx6000.sys [2010-12-13 36720]
S3 NisDrv;Microsoft Network Inspection System;C:\Windows\System32\drivers\NisDrvWFP.sys [2012-3-20 98688]
S3 NisSrv;Microsoft Network Inspection;C:\Program Files\Microsoft Security Client\NisSrv.exe [2012-3-26 291696]
S3 RoxMediaDB12OEM;RoxMediaDB12OEM;C:\Program Files (x86)\Common Files\Roxio Shared\OEM\12.0\SharedCOM\RoxMediaDB12OEM.exe [2010-9-4 1116656]
S3 TsUsbFlt;TsUsbFlt;C:\Windows\System32\drivers\TsUsbFlt.sys [2011-5-25 59392]
S3 USBAAPL64;Apple Mobile USB Driver;C:\Windows\System32\drivers\usbaapl64.sys [2012-7-9 52736]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2011-1-8 1255736]
S3 WDC_SAM;WD SCSI Pass Thru driver;C:\Windows\System32\drivers\wdcsam64.sys [2008-5-6 14464]
S4 wlcrasvc;Windows Live Mesh remote connections service;C:\Program Files\Windows Live\Mesh\wlcrasvc.exe [2010-9-22 57184]
.
=============== Created Last 30 ================
.
2013-02-21 07:23:55    9162192    ----a-w-    C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\{0218DC07-8C86-4CB4-B703-034E01C41FDC}\mpengine.dll
2013-02-14 15:22:59    9161176    ----a-w-    C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\Backup\mpengine.dll
2013-02-12 02:49:45    1085344    ----a-w-    C:\Windows\System32\npDeployJava1.dll
2013-02-12 02:49:39    108448    ----a-w-    C:\Windows\System32\WindowsAccessBridge-64.dll
2013-02-12 01:54:45    --------    d-----w-    C:\Users\Bobby\AppData\Roaming\Registry Mechanic
2013-02-12 01:42:03    880640    ----a-w-    C:\Windows\SysWow64\UniBox10.ocx
2013-02-12 01:42:03    212992    ----a-w-    C:\Windows\SysWow64\UniBoxVB12.ocx
2013-02-12 01:42:03    1101824    ----a-w-    C:\Windows\SysWow64\UniBox210.ocx
2013-02-12 01:42:02    513696    ----a-w-    C:\Windows\SysWow64\msxml.dll
2013-02-12 01:42:02    41632    ----a-w-    C:\Windows\System32\CleanMFT64.exe
2013-02-12 01:41:48    --------    d-----w-    C:\Program Files (x86)\Common Files\PC Tools
2013-02-12 01:41:47    --------    d-----w-    C:\Program Files (x86)\PC Tools
2013-02-12 01:40:27    --------    d-----w-    C:\Users\Bobby\AppData\Roaming\Product_RM
.
==================== Find3M  ====================
.
2013-02-12 02:49:29    963488    ----a-w-    C:\Windows\System32\deployJava1.dll
2013-02-08 14:13:18    74096    ----a-w-    C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
2013-02-08 14:13:18    697712    ----a-w-    C:\Windows\SysWow64\FlashPlayerApp.exe
2013-02-06 00:58:27    861088    ----a-w-    C:\Windows\SysWow64\npdeployJava1.dll
2013-02-06 00:58:26    782240    ----a-w-    C:\Windows\SysWow64\deployJava1.dll
.
============= FINISH: 15:08:46.47 ===============

Attached Files


Edited by Rjrhoads17, 23 February 2013 - 03:33 PM.


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#2 gringo_pr

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Posted 23 February 2013 - 03:28 PM


Hello Rjrhoads17

Welcome to The Forums!!

Around here they call me Gringo and I'll be glad to help you with your malware problems.


Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!

  • Please do not run any tools unless instructed to do so.
    • We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.
  • Please do not attach logs or use code boxes, just copy and paste the text.
    • Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.
  • Please read every post completely before doing anything.
    • Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.
  • Please provide feedback about your experience as we go.
    • A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.
NOTE: At the top of your post, click on the "Follow This Topic" Button, make sure that the "Receive notification" box is checked and that it is set to "Instantly" - This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of heartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.




These are the programs I would like you to run next, if you have any problems with these just skip it and run the next one.

-Security Check-
  • Download Security Check by screen317 from here.
    • Save it to your Desktop.
    • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
    • A Notepad document should open automatically called checkup.txt; please post the contents of that document.
-AdwCleaner-
  • Please download AdwCleaner by Xplode onto your desktop.
    • Close all open programs and internet browsers.
    • Double click on AdwCleaner.exe to run the tool.
    • Click on Delete.
    • Confirm each time with Ok.
    • Your computer will be rebooted automatically. A text file will open after the restart.
    • Please post the content of that logfile with your next answer.
    • You can find the logfile at C:\AdwCleaner[S1].txt as well.
--RogueKiller--
  • Download & SAVE to your Desktop RogueKiller or from here
    • Quit all programs that you may have started.
    • Please disconnect any USB or external drives from the computer before you run this scan!
    • For Vista or Windows 7, right-click and select "Run as Administrator to start"
    • For Windows XP, double-click to start.
    • Wait until Prescan has finished ...
    • Then Click on "Scan" button
    • Wait until the Status box shows "Scan Finished"
    • click on "delete"
    • Wait until the Status box shows "Deleting Finished"
    • Click on "Report" and copy/paste the content of the Notepad into your next reply.
    • The log should be found in RKreport[1].txt on your Desktop
    • Exit/Close RogueKiller+
  • Gringo


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#3 Rjrhoads17

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Posted 23 February 2013 - 03:41 PM

security check...

 

 

 Results of screen317's Security Check version 0.99.59  
 Windows 7 Service Pack 1 x64 (UAC is enabled)  
 Internet Explorer 9  
``````````````Antivirus/Firewall Check:`````````````` 
 Windows Security Center service is not running! This report may not be accurate! 
Microsoft Security Essentials   
  (On Access scanning disabled!) 
 Error obtaining update status for antivirus!  
`````````Anti-malware/Other Utilities Check:````````` 
  Adobe Flash Player 11.5.502.149 Flash Player out of Date!  
 Adobe Reader 9 Adobe Reader out of Date! 
 Google Chrome 24.0.1312.57  
 Google Chrome 25.0.1364.97  
````````Process Check: objlist.exe by Laurent````````  
 Microsoft Security Essentials MSMpEng.exe 
 Microsoft Security Essentials msseces.exe 
 AVAST Software Avast AvastSvc.exe  
 AVAST Software Avast AvastUI.exe  
`````````````````System Health check````````````````` 
 Total Fragmentation on Drive C: 0% 
````````````````````End of Log`````````````````````` 


#4 Rjrhoads17

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Posted 23 February 2013 - 03:45 PM

Adw...

 

 

# AdwCleaner v2.112 - Logfile created 02/23/2013 at 15:41:53
# Updated 10/02/2013 by Xplode
# Operating system : Windows 7 Home Premium Service Pack 1 (64 bits)
# User : Bobby - BOBBY-PC
# Boot Mode : Normal
# Running from : C:\Users\Bobby\Desktop\adwcleaner0.exe
# Option [Delete]
 
 
***** [Services] *****
 
 
***** [Files / Folders] *****
 
File Deleted : C:\END
File Deleted : C:\Program Files (x86)\Mozilla FireFox\searchplugins\Search_Results.xml
Folder Deleted : C:\Program Files (x86)\Free Offers from Freeze.com
Folder Deleted : C:\Program Files (x86)\Windows Searchqu Toolbar
Folder Deleted : C:\ProgramData\boost_interprocess
Folder Deleted : C:\ProgramData\InstallMate
Folder Deleted : C:\ProgramData\Premium
Folder Deleted : C:\Users\Bobby\AppData\LocalLow\Searchqutoolbar
 
***** [Registry] *****
 
Key Deleted : HKCU\Software\AppDataLow\Software\Crossrider
Key Deleted : HKCU\Software\AppDataLow\Software\Freecause
Key Deleted : HKCU\Software\AppDataLow\Software\SmartBar
Key Deleted : HKCU\Software\Cr_Installer
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{E38FA08E-F56A-4169-ABF5-5C71E3C153A1}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{E38FA08E-F56A-4169-ABF5-5C71E3C153A1}
Key Deleted : HKLM\Software\Conduit
Key Deleted : HKLM\Software\Freeze.com
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\ConduitInstaller_RASAPI32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\ConduitInstaller_RASMANCS
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Value Deleted : HKCU\Software\Microsoft\Internet Explorer\URLSearchHooks [{E38FA08E-F56A-4169-ABF5-5C71E3C153A1}]
 
***** [Internet Browsers] *****
 
-\\ Internet Explorer v9.0.8112.16448
 
[OK] Registry is clean.
 
-\\ Google Chrome v25.0.1364.97
 
File : C:\Users\Bobby\AppData\Local\Google\Chrome\User Data\Default\Preferences
 
Deleted [l.1749] : homepage = "hxxp://www.searchnu.com/421",
 
*************************
 
AdwCleaner[S1].txt - [2192 octets] - [23/02/2013 15:41:53]
 
########## EOF - C:\AdwCleaner[S1].txt - [2252 octets] ##########


#5 Rjrhoads17

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Posted 23 February 2013 - 03:51 PM

And Rogue... 

 

RogueKiller V8.5.2 [Feb 23 2013] by Tigzy
mail : tigzyRK<at>gmail<dot>com
 
Operating System : Windows 7 (6.1.7601 Service Pack 1) 64 bits version
Started in : Normal mode
User : Bobby [Admin rights]
Mode : Remove -- Date : 02/23/2013 15:49:35
| ARK || FAK || MBR |
 
¤¤¤ Bad processes : 1 ¤¤¤
[Microsoft][HJNAME] notepad.exe -- C:\Windows\System32\notepad.exe [7] -> KILLED [TermProc]
 
¤¤¤ Registry Entries : 6 ¤¤¤
[HJ DESK] HKCU\[...]\ClassicStartMenu : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> REPLACED (0)
[HJ DESK] HKCU\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> REPLACED (0)
[HJ DESK] HKLM\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> REPLACED (0)
[HJ DESK] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> REPLACED (0)
[HJ INPROC][ZeroAccess] HKCR\[...]\InprocServer32 :  (C:\$Recycle.Bin\S-1-5-21-2908094999-251687518-139596848-1000\$35d14afb783f6b1eb11277b98df3a686\n.) [x] -> REPLACED (C:\Windows\system32\shell32.dll)
[HJ INPROC][ZeroAccess] HKCR\[...]\InprocServer32 :  (C:\$Recycle.Bin\S-1-5-18\$35d14afb783f6b1eb11277b98df3a686\n.) [x] -> REPLACED (C:\Windows\system32\wbem\fastprox.dll)
 
¤¤¤ Particular Files / Folders: ¤¤¤
[ZeroAccess][FILE] @ : C:\$recycle.bin\S-1-5-21-2908094999-251687518-139596848-1000\$35d14afb783f6b1eb11277b98df3a686\@ [-] --> REMOVED
[ZeroAccess][FOLDER] ROOT : C:\$recycle.bin\S-1-5-18\$35d14afb783f6b1eb11277b98df3a686\U --> REMOVED
[ZeroAccess][FOLDER] ROOT : C:\$recycle.bin\S-1-5-21-2908094999-251687518-139596848-1000\$35d14afb783f6b1eb11277b98df3a686\U --> REMOVED
[Del.Parent][FILE] 00000004.@ : C:\$recycle.bin\S-1-5-18\$35d14afb783f6b1eb11277b98df3a686\L\00000004.@ [-] --> REMOVED
[Del.Parent][FILE] 201d3dde : C:\$recycle.bin\S-1-5-18\$35d14afb783f6b1eb11277b98df3a686\L\201d3dde [-] --> REMOVED
[ZeroAccess][FOLDER] ROOT : C:\$recycle.bin\S-1-5-18\$35d14afb783f6b1eb11277b98df3a686\L --> REMOVED
[ZeroAccess][FOLDER] ROOT : C:\$recycle.bin\S-1-5-21-2908094999-251687518-139596848-1000\$35d14afb783f6b1eb11277b98df3a686\L --> REMOVED
 
¤¤¤ Driver : [NOT LOADED] ¤¤¤
 
¤¤¤ Infection : ZeroAccess ¤¤¤
 
¤¤¤ HOSTS File: ¤¤¤
--> C:\Windows\system32\drivers\etc\hosts
 
127.0.0.1       localhost
::1             localhost
87.236.195.128 www.google-analytics.com.
87.236.195.128 ad-emea.doubleclick.net.
87.236.195.128 www.statcounter.com.
87.236.195.128 connect.facebook.net.
93.115.241.27 www.google-analytics.com.
93.115.241.27 ad-emea.doubleclick.net.
93.115.241.27 www.statcounter.com.
93.115.241.27 connect.facebook.net.
 
 
¤¤¤ MBR Check: ¤¤¤
 
+++++ PhysicalDrive0: ST31000528AS ATA Device +++++
--- User ---
[MBR] ea36cda5ba9fa90284d78fce8da150ee
[BSP] 2443d7138d44605c205800f5c869ff21 : Windows Vista MBR Code
Partition table:
0 - [XXXXXX] DELL-UTIL (0xde) [VISIBLE] Offset (sectors): 63 | Size: 39 Mo
1 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 81920 | Size: 14142 Mo
2 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 29044736 | Size: 939686 Mo
User = LL1 ... OK!
User = LL2 ... OK!
 
Finished : << RKreport[2]_D_02232013_02d1549.txt >>
RKreport[1]_S_02232013_02d1548.txt ; RKreport[2]_D_02232013_02d1549.txt
 
 
And thanks for being willing to help Gringo!


#6 gringo_pr

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Posted 23 February 2013 - 03:55 PM


Hello Rjrhoads17

we will run this now, it will help remove some files from the computer.


Blitzblank.

Download BlitzBlank and save it to your desktop. Open Blitzblank.exe
DeleteFile:
C:\Windows\system32\drivers\etc\hosts
  • Click OK at the warning (and take note of it, this is a VERY powerful tool!).
  • Click the Script tab and copy/paste the following text there:
    • Click Execute Now. Your computer will need to reboot in order to replace the files.
    • When done, post me the report created by Blitzblank. you can find it at the root of the drive Normaly C:\
  • Gringo



I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

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My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#7 Rjrhoads17

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Posted 23 February 2013 - 04:11 PM

How do I find the report once my computer restarts


Edited by Rjrhoads17, 23 February 2013 - 04:12 PM.


#8 gringo_pr

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Posted 23 February 2013 - 04:18 PM

click on the start orb go to computer and open the C: drive it should be in that area
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Proud Graduate Of Malware Removal University

#9 Rjrhoads17

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Posted 23 February 2013 - 04:22 PM

is this what you are looking for?

 

 

BlitzBlank 1.0.0.32
 
File/Registry Modification Engine native application
MoveFileOnReboot: sourceFile = "\??\c:\windows\system32\drivers\etc\hosts", destinationFile = "(null)", replaceWithDummy = 0


#10 gringo_pr

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Posted 23 February 2013 - 04:36 PM


Hello Rjrhoads17

Yes that is what I was looking for - what is the status of the computer at this time?


I Would like you to do the following.

Please print out or make a copy in notepad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links. I want you to save it to the desktop and run it from there.1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"
  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?

  • Gringo



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#11 Rjrhoads17

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Posted 23 February 2013 - 04:38 PM

I have not gotten any popups when surfing quickly...I will work on completing your next post



#12 gringo_pr

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Posted 23 February 2013 - 04:56 PM

OK I will look for the reports



gringo
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#13 Rjrhoads17

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Posted 23 February 2013 - 05:03 PM

I got the error "Illegal operation..." as listed in your directions.  The combofix then seemed to be stuck on "running report".

 

I have done some more surfing and I am still pop up free :)



#14 gringo_pr

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Posted 23 February 2013 - 09:14 PM


Hello Rjrhoads17

Ok lets try this, I want you to run combofix in safe mode but it is very important that when combofix reboots the computer for you to direct it back into safe mode so it can finish the scan.

Boot into Safe Mode

Reboot your computer in Safe Mode.
  • If the computer is running, shut down Windows, and then turn off the power.
  • Wait 30 seconds, and then turn the computer on.
  • Start tapping the F8 key. The Windows Advanced Options Menu appears. If you begin tapping the F8 key too soon, some computers display a "keyboard error" message. To resolve this, restart the computer and try again.
  • Ensure that the Safe Mode option is selected.
  • Press Enter. The computer then begins to start in Safe mode.
  • Login on your usual account.
  • after combofix has finished its scan please post the report back here.

    Gringo



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My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#15 Rjrhoads17

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Posted 24 February 2013 - 12:29 AM

I cannot seem to disable my avast in safe mode. I have turned it off in regular mode by turning the shield control off,but when I start my computer back up in safe mode combo fix says my avast is still running.

Also when combo fix first starts to scan in safe mode I get a few error messages.
They all start with

Error saving file c:/windows/erdnt/Hiv-backup\

RegCreatekeyExi5-accessdenied



The errors all have different words or phases after the Hiv-backup\ listed above. They are...
BCD!
System!
Software!
Default!
Security!
Sam!
Users\00000002/ntuser.dat!
Users\00000003/ntuser.dat!
Users\00000004/ntuser.dat!




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