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rebooting but don't know why

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#1 jayuk20


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Posted 23 February 2013 - 11:00 AM

when my laptop powers on and gets to starting windows it reboots and eventually it might let me into the desktop but reboots shortly after. there is no bsod, stop codes, mini dumps or anything. I decided to install Linux mint but still I'm getting the same issues. I've tried taking out ram and HDD and running stress tests but everything passes with eurosoft PC check. its odd as when windows 7 was installed safe mode would work perfect and text based screens work fine via a boot CD. last night I had mint Linux working fine for 6hrs before a random reboot.

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#2 dc3


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Posted 23 February 2013 - 12:15 PM

Let's start by stopping the automatic restarts while running Windows 7


When you stop the automatic restarts you will get a BSOD which will have information which will be usful in determining the cause of your problem.

Click on the Start orb, in the Run box type in System.  

Click on Advanced System Settings.

Under Startup and recovery click on Settings and remove the check mark for Automatically restart.

The BSOD will be similar to the picture below.


In the upper left corner you will see ***STOP:  Please post the error that follows.

Edited by dc3, 23 February 2013 - 12:17 PM.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.





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