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trojan.exe removal - Windows 7 professional


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30 replies to this topic

#1 karthi525

karthi525

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Posted 23 February 2013 - 09:18 AM

OS: Windows 7 professional

Using comcast Norton security suite

 

complains found trojan.gen but cannot remove it in normal mode or safe mode.

Help needed to remove it

Attached Files



BC AdBot (Login to Remove)

 


#2 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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  • Local time:05:28 PM

Posted 23 February 2013 - 11:31 AM


Hello karthi525

Welcome to The Forums!!

Around here they call me Gringo and I'll be glad to help you with your malware problems.


Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!

  • Please do not run any tools unless instructed to do so.
    • We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.
  • Please do not attach logs or use code boxes, just copy and paste the text.
    • Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.
  • Please read every post completely before doing anything.
    • Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.
  • Please provide feedback about your experience as we go.
    • A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.
NOTE: At the top of your post, click on the "Follow This Topic" Button, make sure that the "Receive notification" box is checked and that it is set to "Instantly" - This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of heartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.





I need to get some reports to get a base to start from so I need you to run these programs first.


-DeFogger-
  • Please download DeFogger to your desktop.

    Double click DeFogger to run the tool.
    • The application window will appear
    • Click the Disable button to disable your CD Emulation drivers
    • Click Yes to continue
    • A 'Finished!' message will appear
    • Click OK
    • DeFogger may ask you to reboot the machine, if it does - click OK
    Do not re-enable these drivers until otherwise instructed.

-Security Check-
  • Download Security Check by screen317 from here.
    • Save it to your Desktop.
    • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
    • A Notepad document should open automatically called checkup.txt; please post the contents of that document.
-Download DDS-
  • Please download DDS from one of the links below and save it to your desktop:

    dds_scr.gif
    Download DDS and save it to your desktop

    Link1
    Link2
    Link3
    • Double-Click on dds.scr and a command window will appear. This is normal.
    • Shortly after two logs will appear:
      • DDS.txt
      • Attach.txt
    • A window will open instructing you save & post the logs
    • Save the logs to a convenient place such as your desktop
    • Copy the contents of both logs & post in your next reply
information and logs
  • In your next post I need the following
    • both reports from DDS
    • report from security check
    • let me know of any problems you may have had
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 karthi525

karthi525
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Posted 23 February 2013 - 01:39 PM

Thanks Gringo for the response

 

Here is the results

 

1. Defrogger - Done - No Reboot Required

 

2. Security Check -- checkup.txt

 

 

 Results of screen317's Security Check version 0.99.59  
 Windows 7 Service Pack 1 x86 (UAC is enabled)  
 Internet Explorer 9  
``````````````Antivirus/Firewall Check:`````````````` 
 Windows Firewall Enabled!  
Norton Security Suite   
 WMI entry may not exist for antivirus; attempting automatic update. 
`````````Anti-malware/Other Utilities Check:````````` 
 MVPS Hosts File  
 JavaFX 2.1.1    
 Java™ 6 Update 26  
 Java 7 Update 7  
 Java version out of Date! 
 Adobe Flash Player     11.3.300.265  
 Adobe Reader 10.1.6 Adobe Reader out of Date!  
 Mozilla Firefox (5.0.1) 
 Google Chrome 24.0.1312.57  
 Google Chrome 25.0.1364.97  
````````Process Check: objlist.exe by Laurent````````  
 Norton ccSvcHst.exe 
`````````````````System Health check````````````````` 
 Total Fragmentation on Drive C: 1% 
````````````````````End of Log`````````````````````` 
 
3. Reports from DDS
 
A) dds.txt
 

DDS (Ver_2012-11-20.01) - NTFS_x86 
Internet Explorer: 9.0.8112.16464  BrowserJavaVersion: 10.7.2
Run by Karani at 13:34:39 on 2013-02-23
Microsoft Windows 7 Professional   6.1.7601.1.1252.1.1033.18.3317.1516 [GMT -5:00]
.
AV: Norton Security Suite *Enabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Norton Security Suite *Enabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}
FW: Norton Security Suite *Enabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}
.
============== Running Processes ================
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\System32\spoolsv.exe
C:\Program Files\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Windows\system32\AERTSrv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Juniper Networks\Common Files\dsNcService.exe
D:\Logmein\x86\LMIGuardianSvc.exe
D:\Logmein\x86\RaMaint.exe
D:\Logmein\x86\LogMeIn.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\mdm.exe
D:\Norton\Engine\4.4.0.12\ccSvcHst.exe
D:\NitroPDF\NitroPDFDriverService.exe
C:\Program Files\Nitro PDF\Reader 2\NitroPDFReaderDriverService2.exe
C:\Windows\system32\NLSSRV32.EXE
C:\Program Files\SonicWALL\SonicWALL Global VPN Client\SWGVCSvc.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Windows\system32\SearchIndexer.exe
C:\Program Files\Common Files\Intuit\Update Service\IntuitUpdateService.exe
C:\Program Files\Common Files\Intuit\Update Service v4\IntuitUpdateService.exe
C:\Program Files\Nero\Update\NASvc.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
D:\Norton\Engine\4.4.0.12\ccSvcHst.exe
C:\Windows\system32\taskhost.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Windows\RtHDVCpl.exe
C:\Windows\system32\igfxsrvc.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
D:\Logmein\x86\LogMeInSystray.exe
C:\Windows\SSDriver\fi5110\SsWiaChecker.exe
C:\Windows\WindowsMobile\wmdc.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
D:\itunes\iTunesHelper.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\Users\Karani\AppData\Local\Akamai\netsession_win.exe
C:\Users\Karani\AppData\Local\Akamai\netsession_win.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Windows\system32\DllHost.exe
D:\ScanSnap\PFU\ScanSnap\Driver\PfuSsMon.exe
C:\Users\Karani\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Karani\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Windows\servicing\TrustedInstaller.exe
C:\Users\Karani\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Karani\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Karani\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\conhost.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Windows\system32\svchost.exe -k WindowsMobile
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\System32\svchost.exe -k LocalServicePeerNet
C:\Windows\system32\svchost.exe -k defragsvc
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.yahoo.com/
uSearch Bar = hxxp://www.google.com/ie
uSearch Page = hxxp://www.google.com
uDefault_Search_URL = hxxp://www.google.com/ie
mStart Page = hxxp://www.yahoo.com
mDefault_Page_URL = hxxp://www.yahoo.com
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
BHO: &Yahoo! Toolbar Helper: {02478D38-C3F9-4efb-9B51-7695ECA05670} - c:\program files\yahoo!\companion\installs\cpn0\yt.dll
BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Symantec NCO BHO: {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - d:\norton\engine\4.4.0.12\coieplg.dll
BHO: Symantec Intrusion Prevention: {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - d:\norton\engine\4.4.0.12\ipsbho.dll
BHO: Groove GFS Browser Helper: {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
BHO: Java™ Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - c:\program files\java\jre7\bin\ssv.dll
BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - c:\program files\java\jre7\bin\jp2ssv.dll
BHO: SingleInstance Class: {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - c:\program files\yahoo!\companion\installs\cpn0\YTSingleInstance.dll
TB: Norton Toolbar: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - d:\norton\engine\4.4.0.12\coieplg.dll
TB: Norton Toolbar: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - d:\norton\engine\4.4.0.12\coieplg.dll
TB: Yahoo! Toolbar: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - c:\program files\yahoo!\companion\installs\cpn0\yt.dll
uRun: [AdobeBridge] <no file>
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [RtHDVCpl] RtHDVCpl.exe
mRun: [Google Desktop Search] "c:\program files\google\google desktop search\GoogleDesktop.exe" /startup
mRun: [LogMeIn GUI] "d:\logmein\x86\LogMeInSystray.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [ScanSnap WIA Service Checker] c:\windows\ssdriver\fi5110\SsWiaChecker.exe
mRun: [APSDaemon] "c:\program files\common files\apple\apple application support\APSDaemon.exe"
mRun: [Windows Mobile Device Center] c:\windows\windowsmobile\wmdc.exe
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "d:\itunes\iTunesHelper.exe"
mPolicies-System: ConsentPromptBehaviorAdmin = dword:5
mPolicies-System: ConsentPromptBehaviorUser = dword:3
mPolicies-System: EnableUIADesktopToggle = dword:0
IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200
IE: Append Link Target to Existing PDF - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
IE: E&xport to Microsoft Excel - c:\progra~1\micros~1\office12\EXCEL.EXE/3000
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\program files\microsoft office\office12\ONBttnIE.dll
IE: {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - {2EAF5BB0-070F-11D3-9307-00C04FAE2D4F} - c:\windows\windowsmobile\INetRepl.dll
IE: {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - {2EAF5BB0-070F-11D3-9307-00C04FAE2D4F} - c:\windows\windowsmobile\INetRepl.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503}
.
INFO: HKCU has more than 50 listed domains.
If you wish to scan all of them, select the 'Force scan all domains' option.
.
.
INFO: HKLM has more than 50 listed domains.
   If you wish to scan all of them, select the 'Force scan all domains' option.
.
DPF: {41EF3CD2-D8CC-4438-84B1-280BB4E77C8E} - c:\users\karani\appdata\local\temp\f5tmp\f5tunsrv.cab
DPF: {45B69029-F3AB-4204-92DE-D5140C3E8E74} - c:\users\karani\appdata\local\temp\ixp000.tmp\InstallerControl.cab#-1,-1,-1,-1
DPF: {57C76689-F052-487B-A19F-855AFDDF28EE} - c:\users\karani\appdata\local\temp\f5tmp\f5InspectionHost.cab
DPF: {7E73BE8F-FD87-44EC-8E22-023D5FF960FF} - c:\users\karani\appdata\local\temp\f5tmp\vdeskctrl.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0026-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab
DPF: {CC85ACDF-B277-486F-8C70-2C9B2ED2A4E7} - c:\users\karani\appdata\local\temp\f5tmp\urxshost.cab
DPF: {E0FF21FA-B857-45C5-8621-F120A0C17FF2} - c:\users\karani\appdata\local\temp\f5tmp\urxhost.cab
DPF: {E615C9EA-AD69-4AE9-83C9-9D906A0ACA6D} - c:\users\karani\appdata\local\temp\f5tmp\f5syschk.cab
DPF: {F27237D7-93C8-44C2-AC6E-D6057B9A918F} - hxxps://juniper.net/dana-cached/sc/JuniperSetupClient.cab
TCP: NameServer = 192.168.1.1
TCP: Interfaces\{0A287B41-8E14-42FB-991C-E7841E521F51} : DHCPNameServer = 192.168.1.1
TCP: Interfaces\{A1CB9D64-7B6A-4830-B3D5-E44FA87DDE58} : DHCPNameServer = 192.168.1.1
Filter: application/x-ica - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - c:\program files\citrix\ica client\IcaMimeFilter.dll
Filter: application/x-ica; charset=euc-jp - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - c:\program files\citrix\ica client\IcaMimeFilter.dll
Filter: application/x-ica; charset=ISO-8859-1 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - c:\program files\citrix\ica client\IcaMimeFilter.dll
Filter: application/x-ica; charset=MS936 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - c:\program files\citrix\ica client\IcaMimeFilter.dll
Filter: application/x-ica; charset=MS949 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - c:\program files\citrix\ica client\IcaMimeFilter.dll
Filter: application/x-ica; charset=MS950 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - c:\program files\citrix\ica client\IcaMimeFilter.dll
Filter: application/x-ica; charset=UTF-8 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - c:\program files\citrix\ica client\IcaMimeFilter.dll
Filter: application/x-ica; charset=UTF8 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - c:\program files\citrix\ica client\IcaMimeFilter.dll
Filter: application/x-ica;charset=euc-jp - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - c:\program files\citrix\ica client\IcaMimeFilter.dll
Filter: application/x-ica;charset=ISO-8859-1 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - c:\program files\citrix\ica client\IcaMimeFilter.dll
Filter: application/x-ica;charset=MS936 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - c:\program files\citrix\ica client\IcaMimeFilter.dll
Filter: application/x-ica;charset=MS949 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - c:\program files\citrix\ica client\IcaMimeFilter.dll
Filter: application/x-ica;charset=MS950 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - c:\program files\citrix\ica client\IcaMimeFilter.dll
Filter: application/x-ica;charset=UTF-8 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - c:\program files\citrix\ica client\IcaMimeFilter.dll
Filter: application/x-ica;charset=UTF8 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - c:\program files\citrix\ica client\IcaMimeFilter.dll
Filter: ica - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - c:\program files\citrix\ica client\IcaMimeFilter.dll
Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - c:\program files\microsoft office\office12\GrooveSystemServices.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\program files\common files\skype\Skype4COM.dll
Notify: igfxcui - igfxdev.dll
Notify: WgaLogon - <no file>
AppInit_DLLs= c:\progra~1\google\google~3\GO36F4~1.DLL
SSODL: WebCheck - <orphaned>
SEH: Groove GFS Stub Execution Hook - {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
Hosts: 127.0.0.1    www.spywareinfo.com
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\users\karani\appdata\roaming\mozilla\firefox\profiles\rg0sxyjy.default\
FF - plugin: c:\program files\google\google updater\2.4.2432.1652\npCIDetect14.dll
FF - plugin: c:\program files\java\jre7\bin\plugin2\npjp2.dll
FF - plugin: c:\program files\microsoft silverlight\4.1.10329.0\npctrlui.dll
FF - plugin: c:\program files\nitro pdf\reader 2\npdf.dll
FF - plugin: c:\program files\nitro pdf\reader 2\npnitromozilla.dll
FF - plugin: c:\users\karani\appdata\local\google\update\1.3.21.135\npGoogleUpdate3.dll
FF - plugin: c:\users\karani\appdata\local\yahoo!\browserplus\2.9.8\plugins\npybrowserplus_2.9.8.dll
FF - plugin: c:\users\karani\appdata\roaming\mozilla\firefox\profiles\rg0sxyjy.default\extensions\{dbbb3167-6e81-400f-bbfd-bd8921726f52}\plugins\NPuroamHost.dll
FF - plugin: c:\users\karani\appdata\roaming\mozilla\firefox\profiles\rg0sxyjy.default\extensions\logmeinclient@logmein.com\plugins\npRACtrl.dll
FF - plugin: c:\windows\system32\macromed\flash\NPSWF32_11_3_300_265.dll
FF - plugin: c:\windows\system32\npDeployJava1.dll
FF - plugin: c:\windows\system32\npmproxy.dll
FF - plugin: d:\adobe\reader\reader\air\nppdf32.dll
FF - plugin: d:\adobe\reader\reader\browser\nppdf32.dll
FF - plugin: d:\firefox\plugins\npicaN.dll
FF - plugin: d:\itunes\mozilla plugins\npitunes.dll
.
---- FIREFOX POLICIES ----
user_pref('extensions.autoDisableScopes', 0);user_pref('security.csp.enable', false);user_pref('security.OCSP.enabled', 0);
============= SERVICES / DRIVERS ===============
.
R0 SymDS;Symantec Data Store;c:\windows\system32\drivers\n360\0404000.00c\symds.sys [2011-10-31 328752]
R0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\n360\0404000.00c\symefa.sys [2011-10-31 173176]
R1 BHDrvx86;BHDrvx86;c:\programdata\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\n360_4.0.0.127\definitions\bashdefs\20130208.001\BHDrvx86.sys [2013-2-12 997464]
R1 ccHP;Symantec Hash Provider;c:\windows\system32\drivers\n360\0404000.00c\cchpx86.sys [2011-10-31 485512]
R1 ctxusbm;Citrix USB Monitor Driver;c:\windows\system32\drivers\ctxusbm.sys [2011-8-10 66776]
R1 IDSVix86;IDSVix86;c:\programdata\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\n360_4.0.0.127\definitions\ipsdefs\20130222.001\IDSvix86.sys [2013-2-22 386720]
R1 SymIRON;Symantec Iron Driver;c:\windows\system32\drivers\n360\0404000.00c\ironx86.sys [2011-10-31 116784]
R1 SYMTDIv;Symantec Vista Network Dispatch Driver;c:\windows\system32\drivers\n360\0404000.00c\symtdiv.sys [2011-10-31 340088]
R2 AERTFilters;Andrea RT Filters Service;c:\windows\system32\AERTSrv.exe [2007-12-5 77824]
R2 IntuitUpdateServiceV4;Intuit Update Service v4;c:\program files\common files\intuit\update service v4\IntuitUpdateService.exe [2011-8-25 13672]
R2 LMIGuardianSvc;LMIGuardianSvc;d:\logmein\x86\LMIGuardianSvc.exe [2011-6-8 374704]
R2 LMIInfo;LogMeIn Kernel Information Provider;d:\logmein\x86\rainfo.sys [2011-1-11 12856]
R2 LMIRfsDriver;LogMeIn Remote File System Driver;c:\windows\system32\drivers\LMIRfsDriver.sys [2011-6-18 47640]
R2 N360;Norton Security Suite;d:\norton\engine\4.4.0.12\ccsvchst.exe [2011-10-31 126400]
R2 NAUpdate;Nero Update;c:\program files\nero\update\NASvc.exe [2010-5-4 503080]
R2 NitroDriverReadSpool;NitroPDFDriverCreatorReadSpool;d:\nitropdf\NitroPDFDriverService.exe [2010-10-20 196928]
R2 NitroReaderDriverReadSpool2;NitroPDFReaderDriverCreatorReadSpool2;c:\program files\nitro pdf\reader 2\NitroPDFReaderDriverService2.exe [2011-6-21 196912]
R2 nlsX86cc;NLS Service;c:\windows\system32\NLSSRV32.EXE [2011-1-12 68928]
R2 SWGVCSvc;SonicWALL Global VPN Client Service;c:\program files\sonicwall\sonicwall global vpn client\SWGVCSvc.exe [2009-3-5 227352]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2012-8-18 106656]
S1 SWIPsec;SonicWALL IPsec Driver;c:\windows\system32\drivers\SWIPsec.sys [2012-2-6 87064]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 SkypeUpdate;Skype Updater;c:\program files\skype\updater\Updater.exe [2012-7-3 160944]
S3 b57nd60x;Broadcom NetXtreme Gigabit Ethernet - NDIS 6.0;c:\windows\system32\drivers\b57nd60x.sys [2009-7-13 229888]
S3 epmntdrv;epmntdrv;c:\windows\system32\epmntdrv.sys [2011-5-1 14216]
S3 EuGdiDrv;EuGdiDrv;c:\windows\system32\EuGdiDrv.sys [2011-5-1 8456]
S3 GoogleDesktopManager-051210-111108;Google Desktop Manager 5.9.1005.12335;c:\program files\google\google desktop search\GoogleDesktop.exe [2011-5-1 30192]
S3 radpms;Driver for RADPMS Device;c:\windows\system32\drivers\radpms.sys [2011-1-11 13408]
S3 StorSvc;Storage Service;c:\windows\system32\svchost.exe -k LocalSystemNetworkRestricted [2009-7-13 20992]
S3 SWVNIC;SonicWALL Virtual Miniport;c:\windows\system32\drivers\SWVNIC.sys [2009-3-4 21016]
S3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\TsUsbFlt.sys [2011-5-22 52224]
S3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\wat\WatAdminSvc.exe [2011-5-1 1343400]
S3 WiselinkPro;SAMSUNG WiselinkPro Service;d:\pcshare\WiselinkPro.exe [2010-2-17 3007488]
.
=============== File Associations ===============
.
FileExt: .txt: txtfile=c:\windows\system32\NOTEPAD.EXE %1 [UserChoice]
.js: <filetype is not registered>
.
=============== Created Last 30 ================
.
2013-02-15 22:31:23    186432    ----a-w-    c:\program files\internet explorer\plugins\nppdf32.dll
2013-02-12 23:06:52    3967848    ----a-w-    c:\windows\system32\ntkrnlpa.exe
2013-02-12 23:06:52    3913064    ----a-w-    c:\windows\system32\ntoskrnl.exe
2013-02-12 23:06:44    2347008    ----a-w-    c:\windows\system32\win32k.sys
2013-02-12 23:06:43    187752    ----a-w-    c:\windows\system32\drivers\FWPKCLNT.SYS
2013-02-12 23:06:43    1293672    ----a-w-    c:\windows\system32\drivers\tcpip.sys
2013-02-12 23:06:41    169984    ----a-w-    c:\windows\system32\winsrv.dll
2013-02-09 01:00:43    --------    d-----w-    c:\users\karani\appdata\local\Akamai
.
==================== Find3M  ====================
.
2013-01-08 22:11:21    1800704    ----a-w-    c:\windows\system32\jscript9.dll
2013-01-08 22:03:20    1129472    ----a-w-    c:\windows\system32\wininet.dll
2013-01-08 22:03:12    1427968    ----a-w-    c:\windows\system32\inetcpl.cpl
2013-01-08 21:59:02    142848    ----a-w-    c:\windows\system32\ieUnatt.exe
2013-01-08 21:58:29    420864    ----a-w-    c:\windows\system32\vbscript.dll
2013-01-08 21:56:23    2382848    ----a-w-    c:\windows\system32\mshtml.tlb
2012-12-16 14:13:28    295424    ----a-w-    c:\windows\system32\atmfd.dll
2012-12-16 14:13:20    34304    ----a-w-    c:\windows\system32\atmlib.dll
2012-12-07 12:26:17    308736    ----a-w-    c:\windows\system32\Wpc.dll
2012-12-07 12:20:43    2576384    ----a-w-    c:\windows\system32\gameux.dll
2012-11-30 04:47:45    293376    ----a-w-    c:\windows\system32\KernelBase.dll
2012-11-30 02:55:25    271360    ----a-w-    c:\windows\system32\conhost.exe
2012-11-30 02:38:59    6144    ---ha-w-    c:\windows\system32\api-ms-win-security-base-l1-1-0.dll
2012-11-30 02:38:59    4608    ---ha-w-    c:\windows\system32\api-ms-win-core-threadpool-l1-1-0.dll
2012-11-30 02:38:59    3584    ---ha-w-    c:\windows\system32\api-ms-win-core-xstate-l1-1-0.dll
2012-11-30 02:38:59    3072    ---ha-w-    c:\windows\system32\api-ms-win-core-util-l1-1-0.dll
.
============= FINISH: 13:34:59.98 ===============
 
B) attach.txt
 

.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2012-11-20.01)
.
Microsoft Windows 7 Professional 
Boot Device: \Device\HarddiskVolume3
Install Date: 4/27/2011 11:58:04 PM
System Uptime: 2/22/2013 8:14:05 PM (17 hours ago)
.
Motherboard: Dell Inc. |  | 0RY007
Processor: Intel® Pentium® Dual  CPU  E2200  @ 2.20GHz | Socket 775 | 2200/200mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 40 GiB total, 6.206 GiB free.
D: is FIXED (NTFS) - 27 GiB total, 23.814 GiB free.
E: is FIXED (NTFS) - 60 GiB total, 46.91 GiB free.
G: is FIXED (NTFS) - 10 GiB total, 5.31 GiB free.
H: is CDROM ()
I: is CDROM (UDF)
J: is FIXED (NTFS) - 70 GiB total, 69.909 GiB free.
N: is FIXED (NTFS) - 91 GiB total, 11.005 GiB free.
.
==== Disabled Device Manager Items =============
.
Class GUID: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Description: SonicWALL IPsec Driver
Device ID: ROOT\LEGACY_SWIPSEC\0000
Manufacturer: 
Name: SonicWALL IPsec Driver
PNP Device ID: ROOT\LEGACY_SWIPSEC\0000
Service: SWIPsec
.
Class GUID: {4d36e972-e325-11ce-bfc1-08002be10318}
Description: SonicWALL Virtual NIC
Device ID: ROOT\SWVNIC\0000
Manufacturer: SonicWALL
Name: SonicWALL Virtual NIC
PNP Device ID: ROOT\SWVNIC\0000
Service: SWVNIC
.
Class GUID: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Description: adfs
Device ID: ROOT\LEGACY_ADFS\0000
Manufacturer: 
Name: adfs
PNP Device ID: ROOT\LEGACY_ADFS\0000
Service: adfs
.
==== System Restore Points ===================
.
No restore point in system.
.
==== Installed Programs ======================
.
 Update for Microsoft Office 2007 (KB2508958)
µTorrent
1ClickDownloader
7-Zip 9.20
ABBYY FineReader for ScanSnap ™ 4.1
Acrobat.com
Adobe AIR
Adobe Flash Player 11 ActiveX
Adobe Flash Player 11 Plugin
Adobe LiveCycle Designer ES2
Adobe Media Player
Adobe Reader X (10.1.6)
Akamai NetSession Interface
AnswerWorks 5.0 English Runtime
Apple Application Support
Apple Mobile Device Support
Apple Software Update
BIG-IP Edge Client Components (All Users)
Bonjour
CardMinder
CardMinder V4.1
Citrix Receiver
Citrix Receiver (HDX Flash Redirection)
Citrix Receiver Inside
Citrix Receiver(Aero)
Citrix Receiver(DV)
Citrix Receiver(USB)
CutePDF Writer 2.8
D3DX10
EASEUS Partition Master 8.0.1 Home Edition
GIMP 2.6.11
Google Chrome
Google Desktop
Google Updater
iCloud
Intel® Graphics Media Accelerator Driver
Intel® TV Wizard
iSEEK AnswerWorks English Runtime
iTunes
Java 7 Update 7
Java Auto Updater
Java™ 6 Update 26
JavaFX 2.1.1
Juniper Networks Network Connect 6.5.0
Juniper Networks Setup Client
Juniper Networks Setup Client Activex Control
KeePass Password Safe 2.15
KVS Availability Tool [7.0.7.R3]
Linksys Wireless-G USB Network Adapter
Logitech Harmony Remote Software 7
LogMeIn
Magical Jelly Bean KeyFinder
MagicDisc 2.7.106
Microsoft .NET Framework 4 Client Profile
Microsoft Application Error Reporting
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office Access MUI (English) 2007
Microsoft Office Access Setup Metadata MUI (English) 2007
Microsoft Office Enterprise 2007
Microsoft Office Excel MUI (English) 2007
Microsoft Office File Validation Add-In
Microsoft Office Groove MUI (English) 2007
Microsoft Office Groove Setup Metadata MUI (English) 2007
Microsoft Office InfoPath MUI (English) 2007
Microsoft Office OneNote MUI (English) 2007
Microsoft Office Outlook MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
Microsoft Office Publisher MUI (English) 2007
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Word MUI (English) 2007
Microsoft Silverlight
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.30319
MobileMe Control Panel
Mozilla Firefox 18.0.2 (x86 en-US)
Mozilla Firefox 5.0.1 (x86 en-US)
MSVCRT
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
MySQL Server 5.5
MySQL Workbench 5.2 CE
Nero Burning ROM 10
Nero BurningROM 10 Help (CHM)
Nero BurnRights 10
Nero BurnRights 10 Help (CHM)
Nero Control Center 10
Nero ControlCenter 10 Help (CHM)
Nero Core Components 10
Nero Update
Nitro PDF Professional
Nitro PDF Reader 2
Norton Security Suite
Online Plug-in
Picasa 3
PrimoPDF -- brought to you by Nitro PDF Software
Quest Software Toad for MySQL Freeware 5.0
Quicken 2011
Quicken Legal Business Pro 2011
Quicken WillMaker Plus 2011
QuickTime
Realtek High Definition Audio Driver
Remote Control USB Driver
Safari
SAMSUNG PC Share Manager
ScanSnap
ScanSnap Manager
ScanSnap Organizer
Security Update for CAPICOM (KB931906)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2789642)
Security Update for Microsoft Office 2007 suites (KB2596615) 32-Bit Edition 
Security Update for Microsoft Office 2007 suites (KB2596672) 32-Bit Edition 
Security Update for Microsoft Office 2007 suites (KB2596744) 32-Bit Edition 
Security Update for Microsoft Office 2007 suites (KB2596754) 32-Bit Edition 
Security Update for Microsoft Office 2007 suites (KB2596785) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596792) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596871) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2597969) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2687311) 32-Bit Edition 
Security Update for Microsoft Office 2007 suites (KB2687439) 32-Bit Edition 
Security Update for Microsoft Office 2007 suites (KB2687441) 32-Bit Edition 
Security Update for Microsoft Office 2007 suites (KB2687499) 32-Bit Edition 
Security Update for Microsoft Office 2007 suites (KB2760416) 32-Bit Edition 
Security Update for Microsoft Office Excel 2007 (KB2687307) 32-Bit Edition 
Security Update for Microsoft Office InfoPath 2007 (KB2687440) 32-Bit Edition 
Security Update for Microsoft Office PowerPoint 2007 (KB2596764) 32-Bit Edition
Security Update for Microsoft Office PowerPoint 2007 (KB2596912) 32-Bit Edition
Security Update for Microsoft Office Publisher 2007 (KB2596705) 32-Bit Edition
Security Update for Microsoft Office Word 2007 (KB2760421) 32-Bit Edition 
Skype™ 5.10
SonicWALL Global VPN Client
TurboTax 2010
TurboTax 2010 WinPerFedFormset
TurboTax 2010 WinPerReleaseEngine
TurboTax 2010 WinPerTaxSupport
TurboTax 2010 wrapper
TurboTax 2011
TurboTax 2011 wflcbpm
TurboTax 2011 wiliper
TurboTax 2011 WinBizFedFormset
TurboTax 2011 WinBizReleaseEngine
TurboTax 2011 WinBizTaxSupport
TurboTax 2011 WinPerFedFormset
TurboTax 2011 WinPerReleaseEngine
TurboTax 2011 WinPerTaxSupport
TurboTax 2011 wpaiper
TurboTax 2011 wrapper
TurboTax Business 2011
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office 2007 suites (KB2596620) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2596660) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2596802) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2596848) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2767916) 32-Bit Edition
Update for Microsoft Office Access 2007 Help (KB963663)
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office Infopath 2007 Help (KB963662)
Update for Microsoft Office OneNote 2007 Help (KB963670)
Update for Microsoft Office Outlook 2007 (KB2687404) 32-Bit Edition
Update for Microsoft Office Outlook 2007 Help (KB963677)
Update for Microsoft Office Outlook 2007 Junk Email Filter (KB2767848) 32-Bit Edition
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Publisher 2007 Help (KB963667)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 Help (KB963665)
Windows Live Communications Platform
Windows Live Essentials
Windows Live ID Sign-in Assistant
Windows Live Installer
Windows Live Messenger
Windows Live Photo Common
Windows Live PIMT Platform
Windows Live SOXE
Windows Live SOXE Definitions
Windows Live UX Platform
Windows Live UX Platform Language Pack
Windows Mobile Device Center
WinX Free DVD Ripper 4.5.14
Yahoo! BrowserPlus 2.9.8
Yahoo! Messenger
Yahoo! Software Update
Yahoo! Toolbar
.
==== Event Viewer Messages From Past Week ========
.
2/22/2013 8:15:13 PM, Error: Service Control Manager [7034]  - The MySQL service terminated unexpectedly.  It has done this 1 time(s).
2/22/2013 8:15:10 PM, Error: Service Control Manager [7026]  - The following boot-start or system-start driver(s) failed to load:  SWIPsec
2/22/2013 8:14:23 PM, Error: Service Control Manager [7000]  - The adfs service failed to start due to the following error:  The system cannot find the file specified.
2/22/2013 7:55:39 PM, Error: Microsoft-Windows-Application-Experience [205]  - The Program Compatibility Assistant service failed to perform the phase two initialization.
2/22/2013 7:41:05 PM, Error: Service Control Manager [7001]  - The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error:  The dependency service or group failed to start.
2/22/2013 7:41:05 PM, Error: Microsoft-Windows-DistributedCOM [10005]  - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {9E175B6D-F52A-11D8-B9A5-505054503030}
2/22/2013 7:41:05 PM, Error: Microsoft-Windows-DistributedCOM [10005]  - DCOM got error "1084" attempting to start the service MDM with arguments "" in order to run the server: {0C0A3666-30C9-11D0-8F20-00805F2CD064}
2/22/2013 7:41:04 PM, Error: Microsoft-Windows-DistributedCOM [10005]  - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}
2/22/2013 7:41:01 PM, Error: Microsoft-Windows-DistributedCOM [10005]  - DCOM got error "1068" attempting to start the service netprofm with arguments "" in order to run the server: {A47979D2-C419-11D9-A5B4-001185AD2B89}
2/22/2013 7:41:01 PM, Error: Microsoft-Windows-DistributedCOM [10005]  - DCOM got error "1068" attempting to start the service netman with arguments "" in order to run the server: {BA126AD1-2166-11D1-B1D0-00805FC1270E}
2/22/2013 7:40:59 PM, Error: Microsoft-Windows-DistributedCOM [10005]  - DCOM got error "1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}
2/22/2013 7:40:52 PM, Error: Microsoft-Windows-DistributedCOM [10005]  - DCOM got error "1084" attempting to start the service ShellHWDetection with arguments "" in order to run the server: {DD522ACC-F821-461A-A407-50B198B896DC}
2/22/2013 7:28:42 PM, Error: Microsoft-Windows-DistributedCOM [10005]  - DCOM got error "1084" attempting to start the service TermService with arguments "" in order to run the server: {F9A874B6-F8A8-4D73-B5A8-AB610816828B}
2/22/2013 7:28:41 PM, Error: Service Control Manager [7026]  - The following boot-start or system-start driver(s) failed to load:  AFD BHDrvx86 ccHP CSC ctxusbm DfsC discache eeCtrl IDSVix86 NetBIOS NetBT nsiproxy Psched rdbss spldr SRTSPX SWIPsec SymIRON SYMTDIv tdx Wanarpv6 WfpLwf
2/22/2013 7:28:41 PM, Error: Service Control Manager [7001]  - The Workstation service depends on the Network Store Interface Service service which failed to start because of the following error:  The dependency service or group failed to start.
2/22/2013 7:28:41 PM, Error: Service Control Manager [7001]  - The TCP/IP NetBIOS Helper service depends on the Ancillary Function Driver for Winsock service which failed to start because of the following error:  A device attached to the system is not functioning.
2/22/2013 7:28:41 PM, Error: Service Control Manager [7001]  - The SMB MiniRedirector Wrapper and Engine service depends on the Redirected Buffering Sub Sysytem service which failed to start because of the following error:  A device attached to the system is not functioning.
2/22/2013 7:28:41 PM, Error: Service Control Manager [7001]  - The SMB 2.0 MiniRedirector service depends on the SMB MiniRedirector Wrapper and Engine service which failed to start because of the following error:  The dependency service or group failed to start.
2/22/2013 7:28:41 PM, Error: Service Control Manager [7001]  - The SMB 1.x MiniRedirector service depends on the SMB MiniRedirector Wrapper and Engine service which failed to start because of the following error:  The dependency service or group failed to start.
2/22/2013 7:28:41 PM, Error: Service Control Manager [7001]  - The Network Store Interface Service service depends on the NSI proxy service driver. service which failed to start because of the following error:  A device attached to the system is not functioning.
2/22/2013 7:28:41 PM, Error: Service Control Manager [7001]  - The Network Location Awareness service depends on the Network Store Interface Service service which failed to start because of the following error:  The dependency service or group failed to start.
2/22/2013 7:28:41 PM, Error: Service Control Manager [7001]  - The IP Helper service depends on the Network Store Interface Service service which failed to start because of the following error:  The dependency service or group failed to start.
2/22/2013 7:28:41 PM, Error: Service Control Manager [7001]  - The DNS Client service depends on the NetIO Legacy TDI Support Driver service which failed to start because of the following error:  A device attached to the system is not functioning.
2/22/2013 7:28:41 PM, Error: Service Control Manager [7001]  - The DHCP Client service depends on the Ancillary Function Driver for Winsock service which failed to start because of the following error:  A device attached to the system is not functioning.
2/17/2013 12:56:15 PM, Error: cdrom [11]  - The driver detected a controller error on \Device\CdRom1.
2/16/2013 1:42:54 PM, Error: Service Control Manager [7022]  - The Windows Font Cache Service service hung on starting.
.
==== End Of File ===========================
 


#4 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:05:28 PM

Posted 23 February 2013 - 01:52 PM


Hello karthi525


These are the programs I would like you to run next, if you have any problems with these just skip it and move on to the next one.


-AdwCleaner-
  • Please download AdwCleaner by Xplode onto your desktop.
    • Close all open programs and internet browsers.
    • Double click on AdwCleaner.exe to run the tool.
    • Click on Delete.
    • Confirm each time with Ok.
    • Your computer will be rebooted automatically. A text file will open after the restart.
    • Please post the content of that logfile with your next answer.
    • You can find the logfile at C:\AdwCleaner[S1].txt as well.
--RogueKiller--
  • Download & SAVE to your Desktop RogueKiller or from here
    • Quit all programs that you may have started.
    • Please disconnect any USB or external drives from the computer before you run this scan!
    • For Vista or Windows 7, right-click and select "Run as Administrator to start"
    • For Windows XP, double-click to start.
    • Wait until Prescan has finished ...
    • Then Click on "Scan" button
    • Wait until the Status box shows "Scan Finished"
    • click on "delete"
    • Wait until the Status box shows "Deleting Finished"
    • Click on "Report" and copy/paste the content of the Notepad into your next reply.
    • The log should be found in RKreport[1].txt on your Desktop
    • Exit/Close RogueKiller+
  • Gringo




I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#5 karthi525

karthi525
  • Topic Starter

  • Members
  • 15 posts
  • OFFLINE
  •  
  • Local time:04:28 PM

Posted 23 February 2013 - 02:50 PM

Here you go.

I guess rogue killer ran twice (dont think I ran it twice) -- Initially had trouble starting it since norton did not allow, 

 

AdwCleaner

 

 

# AdwCleaner v2.112 - Logfile created 02/23/2013 at 14:29:58
# Updated 10/02/2013 by Xplode
# Operating system : Windows 7 Professional Service Pack 1 (32 bits)
# User : Karani - HOME
# Boot Mode : Normal
# Running from : C:\Users\Karani\Desktop\adwcleaner0.exe
# Option [Delete]
 
 
***** [Services] *****
 
 
***** [Files / Folders] *****
 
Folder Deleted : C:\Program Files\1ClickDownload
Folder Deleted : C:\Users\Karani\AppData\Local\Google\Chrome\User Data\Default\Extensions\pmlghpafmmnmmkjdhacccolfgnkiboco
Folder Deleted : C:\Users\Karani\AppData\Local\OpenCandy
Folder Deleted : C:\Users\Karani\AppData\Roaming\OpenCandy
 
***** [Registry] *****
 
Key Deleted : HKCU\Software\1ClickDownload
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{70D46D94-BF1E-45ED-B567-48701376298E}
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{AFBCB7E0-F91A-4951-9F31-58FEE57A25C4}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{608D3067-77E8-463D-9084-908966806826}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{EA28B360-05E0-4F93-8150-02891F1D8D3C}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Deleted : HKLM\SOFTWARE\Google\Chrome\Extensions\pmlghpafmmnmmkjdhacccolfgnkiboco
Key Deleted : HKLM\Software\Iminent
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Deleted : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\063A857434EDED11A893800002C0A966
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\1ClickDownload
 
***** [Internet Browsers] *****
 
-\\ Internet Explorer v9.0.8112.16464
 
[OK] Registry is clean.
 
-\\ Mozilla Firefox v5.0.1 (en-US)
 
File : C:\Users\Karani\AppData\Roaming\Mozilla\Firefox\Profiles\rg0sxyjy.default\prefs.js
 
C:\Users\Karani\AppData\Roaming\Mozilla\Firefox\Profiles\rg0sxyjy.default\user.js ... Deleted !
 
[OK] File is clean.
 
File : C:\Users\User\AppData\Roaming\Mozilla\Firefox\Profiles\tl0afl9k.default\prefs.js
 
[OK] File is clean.
 
-\\ Google Chrome v25.0.1364.97
 
File : C:\Users\Karani\AppData\Local\Google\Chrome\User Data\Default\Preferences
 
[OK] File is clean.
 
File : C:\Users\User\AppData\Local\Google\Chrome\User Data\Default\Preferences
 
[OK] File is clean.
 
*************************
 
AdwCleaner[R1].txt - [3034 octets] - [23/02/2013 09:20:58]
AdwCleaner[R2].txt - [3094 octets] - [23/02/2013 09:21:27]
AdwCleaner[S1].txt - [2868 octets] - [23/02/2013 14:29:58]
 
########## EOF - C:\AdwCleaner[S1].txt - [2928 octets] ##########
 
Rogue Killer 
 
1) 
 
RogueKiller V8.5.2 [Feb 23 2013] by Tigzy
mail : tigzyRK<at>gmail<dot>com
 
Operating System : Windows 7 (6.1.7601 Service Pack 1) 32 bits version
Started in : Normal mode
User : Karani [Admin rights]
Mode : Scan -- Date : 02/23/2013 14:42:08
| ARK || FAK || MBR |
 
¤¤¤ Bad processes : 0 ¤¤¤
 
¤¤¤ Registry Entries : 3 ¤¤¤
[HJ SMENU] HKCU\[...]\Advanced : Start_ShowMyGames (0) -> FOUND
[HJ DESK] HKLM\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> FOUND
[HJ DESK] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> FOUND
 
¤¤¤ Particular Files / Folders: ¤¤¤
 
¤¤¤ Driver : [LOADED] ¤¤¤
SSDT[13] : NtAlertResumeThread @ 0x82F2DB8B -> HOOKED (Unknown @ 0x86DF5AF0)
SSDT[14] : NtAlertThread @ 0x82E80BB0 -> HOOKED (Unknown @ 0x86DF4048)
SSDT[19] : NtAllocateVirtualMemory @ 0x82E79BBC -> HOOKED (Unknown @ 0x87021D58)
SSDT[22] : NtAlpcConnectPort @ 0x82EC537E -> HOOKED (Unknown @ 0x8649E8E8)
SSDT[43] : NtAssignProcessToJobObject @ 0x82E4EFEC -> HOOKED (Unknown @ 0x86DFB250)
SSDT[74] : NtCreateMutant @ 0x82E6027A -> HOOKED (Unknown @ 0x87020AE8)
SSDT[86] : NtCreateSymbolicLinkObject @ 0x82E518F4 -> HOOKED (Unknown @ 0x870203F8)
SSDT[87] : NtCreateThread @ 0x82F2BDC6 -> HOOKED (Unknown @ 0x87022008)
SSDT[88] : NtCreateThreadEx @ 0x82EC02AB -> HOOKED (Unknown @ 0x87020508)
SSDT[96] : NtDebugActiveProcess @ 0x82EFDCBA -> HOOKED (Unknown @ 0x86E3D690)
SSDT[111] : NtDuplicateObject @ 0x82E8164A -> HOOKED (Unknown @ 0x87021EB0)
SSDT[131] : NtFreeVirtualMemory @ 0x82D087FC -> HOOKED (Unknown @ 0x87021A60)
SSDT[145] : NtImpersonateAnonymousToken @ 0x82E458DE -> HOOKED (Unknown @ 0x86DF5818)
SSDT[147] : NtImpersonateThread @ 0x82EC9772 -> HOOKED (Unknown @ 0x86DF5210)
SSDT[155] : NtLoadDriver @ 0x82E15C14 -> HOOKED (Unknown @ 0x8649DF90)
SSDT[168] : NtMapViewOfSection @ 0x82E964D9 -> HOOKED (Unknown @ 0x87021980)
SSDT[177] : NtOpenEvent @ 0x82E5FC76 -> HOOKED (Unknown @ 0x86DFF0B0)
SSDT[190] : NtOpenProcess @ 0x82E61AC1 -> HOOKED (Unknown @ 0x87022100)
SSDT[191] : NtOpenProcessToken @ 0x82EB417F -> HOOKED (Unknown @ 0x86D66A90)
SSDT[194] : NtOpenSection @ 0x82EB97FB -> HOOKED (Unknown @ 0x86EA84A0)
SSDT[198] : NtOpenThread @ 0x82EADF05 -> HOOKED (Unknown @ 0x87021FC0)
SSDT[215] : NtProtectVirtualMemory @ 0x82E92539 -> HOOKED (Unknown @ 0x87023FC0)
SSDT[304] : NtResumeThread @ 0x82EC04D2 -> HOOKED (Unknown @ 0x86D68048)
SSDT[316] : NtSetContextThread @ 0x82F2D637 -> HOOKED (Unknown @ 0x8651C048)
SSDT[333] : NtSetInformationProcess @ 0x82E8875D -> HOOKED (Unknown @ 0x870216B8)
SSDT[350] : NtSetSystemInformation @ 0x82E9E23C -> HOOKED (Unknown @ 0x86EA8BC0)
SSDT[366] : NtSuspendProcess @ 0x82F2DAC7 -> HOOKED (Unknown @ 0x86E07388)
SSDT[367] : NtSuspendThread @ 0x82EE4FAB -> HOOKED (Unknown @ 0x8633E048)
SSDT[370] : NtTerminateProcess @ 0x82EAAB9D -> HOOKED (Unknown @ 0x86D65580)
SSDT[371] : NtTerminateThread @ 0x82EC84AB -> HOOKED (Unknown @ 0x86DAEED0)
SSDT[385] : NtUnmapViewOfSection @ 0x82EB47BA -> HOOKED (Unknown @ 0x86D76048)
SSDT[399] : NtWriteVirtualMemory @ 0x82EAF89A -> HOOKED (Unknown @ 0x87021C40)
S_SSDT[318] : NtUserAttachThreadInput -> HOOKED (Unknown @ 0x87938718)
S_SSDT[402] : NtUserGetAsyncKeyState -> HOOKED (Unknown @ 0x871FDE18)
S_SSDT[434] : NtUserGetKeyboardState -> HOOKED (Unknown @ 0x87B59E80)
S_SSDT[436] : NtUserGetKeyState -> HOOKED (Unknown @ 0x86408F28)
S_SSDT[448] : NtUserGetRawInputData -> HOOKED (Unknown @ 0x8793E660)
S_SSDT[490] : NtUserMessageCall -> HOOKED (Unknown @ 0x87B998A0)
S_SSDT[508] : NtUserPostMessage -> HOOKED (Unknown @ 0x86412E08)
S_SSDT[509] : NtUserPostThreadMessage -> HOOKED (Unknown @ 0x87B99E70)
S_SSDT[585] : NtUserSetWindowsHookEx -> HOOKED (Unknown @ 0x87ABAA40)
S_SSDT[588] : NtUserSetWinEventHook -> HOOKED (Unknown @ 0x87AAB218)
 
¤¤¤ Extern Hives: ¤¤¤
-> G:\windows\system32\config\SOFTWARE
-> G:\windows\system32\config\SYSTEM
-> G:\Users\Default\NTUSER.DAT
 
¤¤¤ HOSTS File: ¤¤¤
--> C:\Windows\system32\drivers\etc\hosts
 
127.0.0.1                activate.adobe.com
127.0.0.1    www.007guard.com
127.0.0.1    007guard.com
127.0.0.1    008i.com
127.0.0.1    www.008k.com
127.0.0.1    008k.com
127.0.0.1    www.00hq.com
127.0.0.1    00hq.com
127.0.0.1    010402.com
127.0.0.1    www.032439.com
127.0.0.1    032439.com
127.0.0.1    www.0scan.com
127.0.0.1    0scan.com
127.0.0.1    www.1000gratisproben.com
127.0.0.1    1000gratisproben.com
127.0.0.1    1001namen.com
127.0.0.1    www.1001namen.com
127.0.0.1    100888290cs.com
127.0.0.1    www.100888290cs.com
127.0.0.1    www.100sexlinks.com
[...]
 
 
¤¤¤ MBR Check: ¤¤¤
 
+++++ PhysicalDrive0: SAMSUNG HD322HJ ATA Device +++++
--- User ---
[MBR] db87617ea4cf2c3b3940d160666cc5a0
[BSP] e6aa27db4078a11513e42a73e9f5d1d8 : Windows 7/8 MBR Code
Partition table:
0 - [XXXXXX] FAT16 (0x16) [HIDDEN!] Offset (sectors): 63 | Size: 54 Mo
1 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 112456 | Size: 9781 Mo
2 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 20145512 | Size: 40962 Mo
3 - [XXXXXX] EXTEN-LBA (0x0f) [VISIBLE] Offset (sectors): 104036940 | Size: 254443 Mo
User = LL1 ... OK!
User = LL2 ... OK!
 
Finished : << RKreport[1]_S_02232013_02d1442.txt >>
RKreport[1]_S_02232013_02d1442.txt
 
 
2)

 

RogueKiller V8.5.2 [Feb 23 2013] by Tigzy
mail : tigzyRK<at>gmail<dot>com
 
Operating System : Windows 7 (6.1.7601 Service Pack 1) 32 bits version
Started in : Normal mode
User : Karani [Admin rights]
Mode : Remove -- Date : 02/23/2013 14:46:18
| ARK || FAK || MBR |
 
¤¤¤ Bad processes : 0 ¤¤¤
 
¤¤¤ Registry Entries : 3 ¤¤¤
[HJ SMENU] HKCU\[...]\Advanced : Start_ShowMyGames (0) -> REPLACED (1)
[HJ DESK] HKLM\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> REPLACED (0)
[HJ DESK] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> REPLACED (0)
 
¤¤¤ Particular Files / Folders: ¤¤¤
 
¤¤¤ Driver : [LOADED] ¤¤¤
SSDT[13] : NtAlertResumeThread @ 0x82F2DB8B -> HOOKED (Unknown @ 0x86DF5AF0)
SSDT[14] : NtAlertThread @ 0x82E80BB0 -> HOOKED (Unknown @ 0x86DF4048)
SSDT[19] : NtAllocateVirtualMemory @ 0x82E79BBC -> HOOKED (Unknown @ 0x87021D58)
SSDT[22] : NtAlpcConnectPort @ 0x82EC537E -> HOOKED (Unknown @ 0x8649E8E8)
SSDT[43] : NtAssignProcessToJobObject @ 0x82E4EFEC -> HOOKED (Unknown @ 0x86DFB250)
SSDT[74] : NtCreateMutant @ 0x82E6027A -> HOOKED (Unknown @ 0x87020AE8)
SSDT[86] : NtCreateSymbolicLinkObject @ 0x82E518F4 -> HOOKED (Unknown @ 0x870203F8)
SSDT[87] : NtCreateThread @ 0x82F2BDC6 -> HOOKED (Unknown @ 0x87022008)
SSDT[88] : NtCreateThreadEx @ 0x82EC02AB -> HOOKED (Unknown @ 0x87020508)
SSDT[96] : NtDebugActiveProcess @ 0x82EFDCBA -> HOOKED (Unknown @ 0x86E3D690)
SSDT[111] : NtDuplicateObject @ 0x82E8164A -> HOOKED (Unknown @ 0x87021EB0)
SSDT[131] : NtFreeVirtualMemory @ 0x82D087FC -> HOOKED (Unknown @ 0x87021A60)
SSDT[145] : NtImpersonateAnonymousToken @ 0x82E458DE -> HOOKED (Unknown @ 0x86DF5818)
SSDT[147] : NtImpersonateThread @ 0x82EC9772 -> HOOKED (Unknown @ 0x86DF5210)
SSDT[155] : NtLoadDriver @ 0x82E15C14 -> HOOKED (Unknown @ 0x8649DF90)
SSDT[168] : NtMapViewOfSection @ 0x82E964D9 -> HOOKED (Unknown @ 0x87021980)
SSDT[177] : NtOpenEvent @ 0x82E5FC76 -> HOOKED (Unknown @ 0x86DFF0B0)
SSDT[190] : NtOpenProcess @ 0x82E61AC1 -> HOOKED (Unknown @ 0x87022100)
SSDT[191] : NtOpenProcessToken @ 0x82EB417F -> HOOKED (Unknown @ 0x86D66A90)
SSDT[194] : NtOpenSection @ 0x82EB97FB -> HOOKED (Unknown @ 0x86EA84A0)
SSDT[198] : NtOpenThread @ 0x82EADF05 -> HOOKED (Unknown @ 0x87021FC0)
SSDT[215] : NtProtectVirtualMemory @ 0x82E92539 -> HOOKED (Unknown @ 0x87023FC0)
SSDT[304] : NtResumeThread @ 0x82EC04D2 -> HOOKED (Unknown @ 0x86D68048)
SSDT[316] : NtSetContextThread @ 0x82F2D637 -> HOOKED (Unknown @ 0x8651C048)
SSDT[333] : NtSetInformationProcess @ 0x82E8875D -> HOOKED (Unknown @ 0x870216B8)
SSDT[350] : NtSetSystemInformation @ 0x82E9E23C -> HOOKED (Unknown @ 0x86EA8BC0)
SSDT[366] : NtSuspendProcess @ 0x82F2DAC7 -> HOOKED (Unknown @ 0x86E07388)
SSDT[367] : NtSuspendThread @ 0x82EE4FAB -> HOOKED (Unknown @ 0x8633E048)
SSDT[370] : NtTerminateProcess @ 0x82EAAB9D -> HOOKED (Unknown @ 0x86D65580)
SSDT[371] : NtTerminateThread @ 0x82EC84AB -> HOOKED (Unknown @ 0x86DAEED0)
SSDT[385] : NtUnmapViewOfSection @ 0x82EB47BA -> HOOKED (Unknown @ 0x86D76048)
SSDT[399] : NtWriteVirtualMemory @ 0x82EAF89A -> HOOKED (Unknown @ 0x87021C40)
S_SSDT[318] : NtUserAttachThreadInput -> HOOKED (Unknown @ 0x87938718)
S_SSDT[402] : NtUserGetAsyncKeyState -> HOOKED (Unknown @ 0x871FDE18)
S_SSDT[434] : NtUserGetKeyboardState -> HOOKED (Unknown @ 0x87B59E80)
S_SSDT[436] : NtUserGetKeyState -> HOOKED (Unknown @ 0x86408F28)
S_SSDT[448] : NtUserGetRawInputData -> HOOKED (Unknown @ 0x8793E660)
S_SSDT[490] : NtUserMessageCall -> HOOKED (Unknown @ 0x87B998A0)
S_SSDT[508] : NtUserPostMessage -> HOOKED (Unknown @ 0x86412E08)
S_SSDT[509] : NtUserPostThreadMessage -> HOOKED (Unknown @ 0x87B99E70)
S_SSDT[585] : NtUserSetWindowsHookEx -> HOOKED (Unknown @ 0x87ABAA40)
S_SSDT[588] : NtUserSetWinEventHook -> HOOKED (Unknown @ 0x87AAB218)
 
¤¤¤ Extern Hives: ¤¤¤
-> G:\windows\system32\config\SOFTWARE
-> G:\windows\system32\config\SYSTEM
-> G:\Users\Default\NTUSER.DAT
 
¤¤¤ HOSTS File: ¤¤¤
--> C:\Windows\system32\drivers\etc\hosts
 
127.0.0.1                activate.adobe.com
127.0.0.1    www.007guard.com
127.0.0.1    007guard.com
127.0.0.1    008i.com
127.0.0.1    www.008k.com
127.0.0.1    008k.com
127.0.0.1    www.00hq.com
127.0.0.1    00hq.com
127.0.0.1    010402.com
127.0.0.1    www.032439.com
127.0.0.1    032439.com
127.0.0.1    www.0scan.com
127.0.0.1    0scan.com
127.0.0.1    www.1000gratisproben.com
127.0.0.1    1000gratisproben.com
127.0.0.1    1001namen.com
127.0.0.1    www.1001namen.com
127.0.0.1    100888290cs.com
127.0.0.1    www.100888290cs.com
127.0.0.1    www.100sexlinks.com
[...]
 
 
¤¤¤ MBR Check: ¤¤¤
 
+++++ PhysicalDrive0: SAMSUNG HD322HJ ATA Device +++++
--- User ---
[MBR] db87617ea4cf2c3b3940d160666cc5a0
[BSP] e6aa27db4078a11513e42a73e9f5d1d8 : Windows 7/8 MBR Code
Partition table:
0 - [XXXXXX] FAT16 (0x16) [HIDDEN!] Offset (sectors): 63 | Size: 54 Mo
1 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 112456 | Size: 9781 Mo
2 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 20145512 | Size: 40962 Mo
3 - [XXXXXX] EXTEN-LBA (0x0f) [VISIBLE] Offset (sectors): 104036940 | Size: 254443 Mo
User = LL1 ... OK!
User = LL2 ... OK!
 
Finished : << RKreport[2]_D_02232013_02d1446.txt >>
RKreport[1]_S_02232013_02d1442.txt ; RKreport[2]_D_02232013_02d1446.txt
 
 
Thanks again


#6 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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Posted 23 February 2013 - 03:17 PM


Hello karthi525

I Would like you to do the following.

Please print out or make a copy in notepad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links. I want you to save it to the desktop and run it from there.1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"
  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?

  • Gringo



I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

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#7 karthi525

karthi525
  • Topic Starter

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  • Local time:04:28 PM

Posted 23 February 2013 - 06:36 PM

1. Turned off Norton Antivirus

2. Turned off Norton Identity Protection

3. Turned off Norton Smart Firewall

 

Combo fix continued to warn norton security is active but I dont know what else to turn off.

It reported sometime during the run the pv7.exe (or something to that exent has stopped working)

But it continued to go through the steps and then came back with this log

 

Here you go ---

 

 

 

ComboFix 13-02-23.01 - Karani 02/23/2013  18:20:39.1.2 - x86
Microsoft Windows 7 Professional   6.1.7601.1.1252.1.1033.18.3317.1908 [GMT -5:00]
Running from: c:\users\Karani\Desktop\ComboFix.exe
AV: Norton Security Suite *Disabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF}
FW: Norton Security Suite *Disabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}
SP: Norton Security Suite *Enabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
 * Created a new restore point
.
.
(((((((((((((((((((((((((   Files Created from 2013-01-23 to 2013-02-23  )))))))))))))))))))))))))))))))
.
.
2013-02-15 22:31 . 2013-02-15 22:31    186432    ----a-w-    c:\program files\Internet Explorer\Plugins\nppdf32.dll
2013-02-12 23:06 . 2013-01-05 05:00    3967848    ----a-w-    c:\windows\system32\ntkrnlpa.exe
2013-02-12 23:06 . 2013-01-05 05:00    3913064    ----a-w-    c:\windows\system32\ntoskrnl.exe
2013-02-12 23:06 . 2013-01-04 03:00    2347008    ----a-w-    c:\windows\system32\win32k.sys
2013-02-12 23:06 . 2013-01-03 05:05    1293672    ----a-w-    c:\windows\system32\drivers\tcpip.sys
2013-02-12 23:06 . 2013-01-03 05:04    187752    ----a-w-    c:\windows\system32\drivers\FWPKCLNT.SYS
2013-02-12 23:06 . 2013-01-04 04:50    169984    ----a-w-    c:\windows\system32\winsrv.dll
2013-02-09 01:00 . 2013-02-09 01:01    --------    d-----w-    c:\users\Karani\AppData\Local\Akamai
.
.
.
((((((((((((((((((((((((((((((((((((((((   Find3M Report   ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2012-12-16 14:13 . 2012-12-21 08:00    295424    ----a-w-    c:\windows\system32\atmfd.dll
2012-12-16 14:13 . 2012-12-21 08:00    34304    ----a-w-    c:\windows\system32\atmlib.dll
2012-12-07 12:26 . 2013-01-09 20:07    308736    ----a-w-    c:\windows\system32\Wpc.dll
2012-12-07 12:20 . 2013-01-09 20:07    2576384    ----a-w-    c:\windows\system32\gameux.dll
2012-12-07 10:46 . 2013-01-09 20:07    43520    ----a-w-    c:\windows\system32\csrr.rs
2012-12-07 10:46 . 2013-01-09 20:07    30720    ----a-w-    c:\windows\system32\usk.rs
2012-12-07 10:46 . 2013-01-09 20:07    45568    ----a-w-    c:\windows\system32\oflc-nz.rs
2012-12-07 10:46 . 2013-01-09 20:07    44544    ----a-w-    c:\windows\system32\pegibbfc.rs
2012-12-07 10:46 . 2013-01-09 20:07    20480    ----a-w-    c:\windows\system32\pegi-pt.rs
2012-12-07 10:46 . 2013-01-09 20:06    23552    ----a-w-    c:\windows\system32\oflc.rs
2012-12-07 10:46 . 2013-01-09 20:06    20480    ----a-w-    c:\windows\system32\pegi-fi.rs
2012-12-07 10:46 . 2013-01-09 20:07    46592    ----a-w-    c:\windows\system32\fpb.rs
2012-12-07 10:46 . 2013-01-09 20:07    20480    ----a-w-    c:\windows\system32\pegi.rs
2012-12-07 10:46 . 2013-01-09 20:07    21504    ----a-w-    c:\windows\system32\grb.rs
2012-12-07 10:46 . 2013-01-09 20:07    40960    ----a-w-    c:\windows\system32\cob-au.rs
2012-12-07 10:46 . 2013-01-09 20:07    15360    ----a-w-    c:\windows\system32\djctq.rs
2012-12-07 10:46 . 2013-01-09 20:06    55296    ----a-w-    c:\windows\system32\cero.rs
2012-12-07 10:46 . 2013-01-09 20:06    51712    ----a-w-    c:\windows\system32\esrb.rs
2012-11-30 04:47 . 2013-01-09 20:07    293376    ----a-w-    c:\windows\system32\KernelBase.dll
2012-11-30 04:45 . 2013-01-09 20:07    4608    ---ha-w-    c:\windows\system32\api-ms-win-core-processthreads-l1-1-0.dll
2012-11-30 04:45 . 2013-01-09 20:07    4096    ---ha-w-    c:\windows\system32\api-ms-win-core-sysinfo-l1-1-0.dll
2012-11-30 04:45 . 2013-01-09 20:07    4096    ---ha-w-    c:\windows\system32\api-ms-win-core-synch-l1-1-0.dll
2012-11-30 04:45 . 2013-01-09 20:07    4096    ---ha-w-    c:\windows\system32\api-ms-win-core-misc-l1-1-0.dll
2012-11-30 04:45 . 2013-01-09 20:07    4096    ---ha-w-    c:\windows\system32\api-ms-win-core-localregistry-l1-1-0.dll
2012-11-30 04:45 . 2013-01-09 20:07    3584    ---ha-w-    c:\windows\system32\api-ms-win-core-processenvironment-l1-1-0.dll
2012-11-30 04:45 . 2013-01-09 20:07    3584    ---ha-w-    c:\windows\system32\api-ms-win-core-namedpipe-l1-1-0.dll
2012-11-30 04:45 . 2013-01-09 20:07    3584    ---ha-w-    c:\windows\system32\api-ms-win-core-memory-l1-1-0.dll
2012-11-30 04:45 . 2013-01-09 20:07    3584    ---ha-w-    c:\windows\system32\api-ms-win-core-libraryloader-l1-1-0.dll
2012-11-30 04:45 . 2013-01-09 20:07    3072    ---ha-w-    c:\windows\system32\api-ms-win-core-string-l1-1-0.dll
2012-11-30 04:45 . 2013-01-09 20:07    3072    ---ha-w-    c:\windows\system32\api-ms-win-core-profile-l1-1-0.dll
2012-11-30 04:45 . 2013-01-09 20:07    4096    ---ha-w-    c:\windows\system32\api-ms-win-core-localization-l1-1-0.dll
2012-11-30 04:45 . 2013-01-09 20:07    3584    ---ha-w-    c:\windows\system32\api-ms-win-core-interlocked-l1-1-0.dll
2012-11-30 04:45 . 2013-01-09 20:07    3584    ---ha-w-    c:\windows\system32\api-ms-win-core-heap-l1-1-0.dll
2012-11-30 04:45 . 2013-01-09 20:07    3072    ---ha-w-    c:\windows\system32\api-ms-win-core-rtlsupport-l1-1-0.dll
2012-11-30 04:45 . 2013-01-09 20:07    3072    ---ha-w-    c:\windows\system32\api-ms-win-core-io-l1-1-0.dll
2012-11-30 04:45 . 2013-01-09 20:07    5120    ---ha-w-    c:\windows\system32\api-ms-win-core-file-l1-1-0.dll
2012-11-30 04:45 . 2013-01-09 20:07    3072    ---ha-w-    c:\windows\system32\api-ms-win-core-errorhandling-l1-1-0.dll
2012-11-30 04:45 . 2013-01-09 20:07    3072    ---ha-w-    c:\windows\system32\api-ms-win-core-delayload-l1-1-0.dll
2012-11-30 04:45 . 2013-01-09 20:07    3072    ---ha-w-    c:\windows\system32\api-ms-win-core-handle-l1-1-0.dll
2012-11-30 04:45 . 2013-01-09 20:07    3072    ---ha-w-    c:\windows\system32\api-ms-win-core-fibers-l1-1-0.dll
2012-11-30 04:45 . 2013-01-09 20:07    3072    ---ha-w-    c:\windows\system32\api-ms-win-core-debug-l1-1-0.dll
2012-11-30 04:45 . 2013-01-09 20:07    3072    ---ha-w-    c:\windows\system32\api-ms-win-core-datetime-l1-1-0.dll
2012-11-30 04:45 . 2013-01-09 20:07    3072    ---ha-w-    c:\windows\system32\api-ms-win-core-console-l1-1-0.dll
2012-11-30 02:55 . 2013-01-09 20:07    271360    ----a-w-    c:\windows\system32\conhost.exe
2012-11-30 02:38 . 2013-01-09 20:07    6144    ---ha-w-    c:\windows\system32\api-ms-win-security-base-l1-1-0.dll
2012-11-30 02:38 . 2013-01-09 20:07    4608    ---ha-w-    c:\windows\system32\api-ms-win-core-threadpool-l1-1-0.dll
2012-11-30 02:38 . 2013-01-09 20:07    3584    ---ha-w-    c:\windows\system32\api-ms-win-core-xstate-l1-1-0.dll
2012-11-30 02:38 . 2013-01-09 20:07    3072    ---ha-w-    c:\windows\system32\api-ms-win-core-util-l1-1-0.dll
.
.
(((((((((((((((((((((((((((((((((((((   Reg Loading Points   ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown 
REGEDIT4
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Skype"="c:\program files\Skype\Phone\Skype.exe" [2012-07-13 17418928]
"Akamai NetSession Interface"="c:\users\Karani\AppData\Local\Akamai\netsession_win.exe" [2012-10-09 4441920]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2009-09-23 141848]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2009-09-23 173592]
"Persistence"="c:\windows\system32\igfxpers.exe" [2009-09-23 150552]
"RtHDVCpl"="RtHDVCpl.exe" [2008-01-17 4907008]
"Google Desktop Search"="c:\program files\Google\Google Desktop Search\GoogleDesktop.exe" [2011-05-01 30192]
"LogMeIn GUI"="d:\logmein\x86\LogMeInSystray.exe" [2011-01-11 63048]
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2012-12-03 946352]
"ScanSnap WIA Service Checker"="c:\windows\SSDriver\fi5110\SsWiaChecker.exe" [2009-09-30 86016]
"APSDaemon"="c:\program files\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2012-11-28 59280]
"Windows Mobile Device Center"="c:\windows\WindowsMobile\wmdc.exe" [2007-05-31 648072]
"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2012-07-03 252848]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2012-10-25 421888]
"iTunesHelper"="d:\itunes\iTunesHelper.exe" [2012-12-12 152544]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 5 (0x5)
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableUIADesktopToggle"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\windows]
"AppInit_DLLs"=c:\progra~1\Google\GOOGLE~3\GoogleDesktopNetwork3.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\drivers32]
"aux"=wdmaud.drv
.
[HKLM\~\startupfolder\C:^ProgramData^Microsoft^Windows^Start Menu^Programs^Startup^CardMinder Viewer.lnk]
path=c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\CardMinder Viewer.lnk
backup=c:\windows\pss\CardMinder Viewer.lnk.CommonStartup
backupExtension=.CommonStartup
.
[HKLM\~\startupfolder\C:^ProgramData^Microsoft^Windows^Start Menu^Programs^Startup^Conversion to PDF with ScanSnap Organizer.lnk]
path=c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\Conversion to PDF with ScanSnap Organizer.lnk
backup=c:\windows\pss\Conversion to PDF with ScanSnap Organizer.lnk.CommonStartup
backupExtension=.CommonStartup
.
[HKLM\~\startupfolder\C:^ProgramData^Microsoft^Windows^Start Menu^Programs^Startup^ScanSnap Manager.lnk]
path=c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\ScanSnap Manager.lnk
backup=c:\windows\pss\ScanSnap Manager.lnk.CommonStartup
backupExtension=.CommonStartup
.
[HKLM\~\startupfolder\C:^Users^Karani^AppData^Roaming^Microsoft^Windows^Start Menu^Programs^Startup^MagicDisc.lnk]
path=c:\users\Karani\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\MagicDisc.lnk
backup=c:\windows\pss\MagicDisc.lnk.Startup
backupExtension=.Startup
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\AppleSyncNotifier]
2011-10-06 05:52    59240    ----a-w-    c:\program files\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\APSDaemon]
2012-11-28 19:13    59280    ----a-w-    c:\program files\Common Files\Apple\Apple Application Support\APSDaemon.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ConnectionCenter]
2011-08-11 17:27    358336    ----a-w-    c:\program files\Citrix\ICA Client\concentr.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Google Update]
2011-05-01 05:21    136176    ----atw-    c:\users\Karani\AppData\Local\Google\Update\GoogleUpdate.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\GrooveMonitor]
2009-02-26 23:36    30040    ----a-w-    c:\program files\Microsoft Office\Office12\GrooveMonitor.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\iTunesHelper]
2012-12-12 18:57    152544    ----a-w-    d:\itunes\iTunesHelper.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\KeePass 2 PreLoad]
2011-04-10 14:18    1733120    ----a-w-    d:\keepass password safe\KeePass Password Safe 2\KeePass.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Messenger (Yahoo!)]
2010-06-01 14:17    5252408    ----a-w-    c:\progra~1\Yahoo!\Messenger\YahooMessenger.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\msnmsgr]
2011-05-13 21:03    4283256    ----a-w-    c:\program files\Windows Live\Messenger\msnmsgr.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task]
2012-10-25 08:12    421888    ----a-w-    c:\program files\QuickTime\QTTask.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\swg]
2011-05-01 05:12    39408    ----a-w-    c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
.
R1 SWIPsec;SonicWALL IPsec Driver;c:\windows\system32\Drivers\SWIPsec.sys [x]
R2 LMIInfo;LogMeIn Kernel Information Provider;d:\logmein\x86\RaInfo.sys [x]
R2 SkypeUpdate;Skype Updater;c:\program files\Skype\Updater\Updater.exe [x]
R3 epmntdrv;epmntdrv;c:\windows\system32\epmntdrv.sys [x]
R3 EuGdiDrv;EuGdiDrv;c:\windows\system32\EuGdiDrv.sys [x]
R3 GoogleDesktopManager-051210-111108;Google Desktop Manager 5.9.1005.12335;c:\program files\Google\Google Desktop Search\GoogleDesktop.exe [x]
R3 radpms;Driver for RADPMS Device;c:\windows\system32\DRIVERS\radpms.sys [x]
R3 SWVNIC;SonicWALL Virtual Miniport;c:\windows\system32\DRIVERS\swvnic.sys [x]
R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys [x]
R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [x]
R3 WiselinkPro;SAMSUNG WiselinkPro Service;d:\pcshare\WiselinkPro.exe [x]
S0 SymDS;Symantec Data Store;c:\windows\system32\drivers\N360\0404000.00C\SYMDS.SYS [x]
S0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\N360\0404000.00C\SYMEFA.SYS [x]
S1 BHDrvx86;BHDrvx86;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_4.0.0.127\Definitions\BASHDefs\20130208.001\BHDrvx86.sys [x]
S1 ccHP;Symantec Hash Provider;c:\windows\system32\drivers\N360\0404000.00C\ccHPx86.sys [x]
S1 ctxusbm;Citrix USB Monitor Driver;c:\windows\system32\DRIVERS\ctxusbm.sys [x]
S1 IDSVix86;IDSVix86;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_4.0.0.127\Definitions\IPSDefs\20130222.001\IDSvix86.sys [x]
S1 SymIRON;Symantec Iron Driver;c:\windows\system32\drivers\N360\0404000.00C\Ironx86.SYS [x]
S1 SYMTDIv;Symantec Vista Network Dispatch Driver;c:\windows\System32\Drivers\N360\0404000.00C\SYMTDIV.SYS [x]
S2 AERTFilters;Andrea RT Filters Service;c:\windows\system32\AERTSrv.exe [x]
S2 IntuitUpdateServiceV4;Intuit Update Service v4;c:\program files\Common Files\Intuit\Update Service v4\IntuitUpdateService.exe [x]
S2 LMIGuardianSvc;LMIGuardianSvc;d:\logmein\x86\LMIGuardianSvc.exe [x]
S2 N360;Norton Security Suite;d:\norton\Engine\4.4.0.12\ccSvcHst.exe [x]
S2 NAUpdate;Nero Update;c:\program files\Nero\Update\NASvc.exe [x]
S2 NitroDriverReadSpool;NitroPDFDriverCreatorReadSpool;d:\nitropdf\NitroPDFDriverService.exe [x]
S2 NitroReaderDriverReadSpool2;NitroPDFReaderDriverCreatorReadSpool2;c:\program files\Nitro PDF\Reader 2\NitroPDFReaderDriverService2.exe [x]
S2 nlsX86cc;NLS Service;c:\windows\system32\NLSSRV32.EXE [x]
S2 SWGVCSvc;SonicWALL Global VPN Client Service;c:\program files\SonicWALL\SonicWALL Global VPN Client\SWGVCSvc.exe [x]
S3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [x]
.
.
--- Other Services/Drivers In Memory ---
.
*NewlyCreated* - TRUESIGHT
*Deregistered* - TrueSight
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
WindowsMobile    REG_MULTI_SZ       wcescomm rapimgr
LocalServiceRestricted    REG_MULTI_SZ       WcesComm RapiMgr
.
Contents of the 'Scheduled Tasks' folder
.
2013-02-23 c:\windows\Tasks\Google Software Updater.job
- c:\program files\Google\Common\Google Updater\GoogleUpdaterService.exe [2011-05-01 20:18]
.
2013-02-23 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-3198283937-1201609072-448844332-1000Core.job
- c:\users\Karani\AppData\Local\Google\Update\GoogleUpdate.exe [2011-05-01 05:21]
.
2013-02-23 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-3198283937-1201609072-448844332-1000UA.job
- c:\users\Karani\AppData\Local\Google\Update\GoogleUpdate.exe [2011-05-01 05:21]
.
2013-02-23 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-3198283937-1201609072-448844332-1005Core.job
- c:\users\User\AppData\Local\Google\Update\GoogleUpdate.exe [2011-09-30 14:15]
.
2013-02-23 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-3198283937-1201609072-448844332-1005UA.job
- c:\users\User\AppData\Local\Google\Update\GoogleUpdate.exe [2011-09-30 14:15]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.yahoo.com/
uDefault_Search_URL = hxxp://www.google.com/ie
mStart Page = hxxp://www.yahoo.com
uInternet Settings,ProxyOverride = *.local;<local>
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200
IE: Append Link Target to Existing PDF - c:\program files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~1\Office12\EXCEL.EXE/3000
Trusted Zone: cna.com\passage
Trusted Zone: intuit.com\ttlc
TCP: DhcpNameServer = 192.168.1.1
FF - ProfilePath - c:\users\Karani\AppData\Roaming\Mozilla\Firefox\Profiles\rg0sxyjy.default\
.
.
------- File Associations -------
.
.txt=
.
- - - - ORPHANS REMOVED - - - -
.
HKCU-Run-AdobeBridge - (no file)
Notify-WgaLogon - (no file)
MSConfigStartUp-Adobe Acrobat Synchronizer - d:\adobe\Illustrator\Acrobat 9.0\Acrobat\AdobeCollabSync.exe
MSConfigStartUp-MobileDocuments - c:\program files\Common Files\Apple\Internet Services\ubd.exe
AddRemove-Picasa 3 - c:\users\Karani\Desktop\Picasa3\Uninstall.exe
.
.
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\services\N360]
"ImagePath"="\"d:\norton\Engine\4.4.0.12\ccSvcHst.exe\" /s \"N360\" /m \"d:\norton\Engine\4.4.0.12\diMaster.dll\" /prefetch:1"
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\services\MySQL]
"ImagePath"="\"d:\mysql\bin\mysqld\" --defaults-file=\"d:\mysql\my.ini\" MySQL"
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
--------------------- DLLs Loaded Under Running Processes ---------------------
.
- - - - - - - > 'Explorer.exe'(4332)
c:\windows\System32\gameux.dll
c:\windows\System32\pnidui.dll
c:\windows\system32\fxsst.dll
c:\windows\system32\FXSRESM.DLL
.
Completion time: 2013-02-23  18:32:19
ComboFix-quarantined-files.txt  2013-02-23 23:32
.
Pre-Run: 6,665,908,224 bytes free
Post-Run: 6,566,334,464 bytes free
.
- - End Of File - - 3C5376600EF9FDBE06AD4AA9C6723AD5


#8 karthi525

karthi525
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  • Local time:04:28 PM

Posted 23 February 2013 - 06:38 PM

On your question of how is computer doing, its always been running ok, but the only thing occasional cpu spikes, and norton keeps saying trojan.exe issue for the last 2 days



#9 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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Posted 23 February 2013 - 08:41 PM


Hello karthi525

At this time I would like you to run this script for me and it is a good time to check out the computer to see if there is anything else that needs to be addressed.

:Run CFScript:

Please start by opening Notepad and copy/paste the text in the box into the window:
 ClearJavaCache:: 
Save it to your desktop as CFScript.txt

Referring to the picture above, drag CFScript.txt into ComboFix.exe
CFScriptB-4.gif
This will let ComboFix run again.
Restart if you have to.
Save the produced logfile to your desktop.

Note: Do not mouseclick combofix's window whilst it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"
  • In your next post I need the following
    • report from Combofix
      • let me know of any problems you may have had
        • How is the computer doing now after running the script?
      Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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#10 karthi525

karthi525
  • Topic Starter

  • Members
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  • Local time:04:28 PM

Posted 23 February 2013 - 10:54 PM

Completed what you said, In addition I found a way to turn off norton suite completely

No issues to report.

 

here is the log from the run

 

 

ComboFix 13-02-23.01 - Karani 02/23/2013  22:42:12.2.2 - x86
Microsoft Windows 7 Professional   6.1.7601.1.1252.1.1033.18.3317.1815 [GMT -5:00]
Running from: c:\users\Karani\Desktop\ComboFix.exe
Command switches used :: c:\users\Karani\Desktop\CFScript.txt
AV: Norton Security Suite *Disabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF}
FW: Norton Security Suite *Disabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}
SP: Norton Security Suite *Disabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
 * Created a new restore point
.
.
(((((((((((((((((((((((((   Files Created from 2013-01-24 to 2013-02-24  )))))))))))))))))))))))))))))))
.
.
2013-02-24 03:49 . 2013-02-24 03:49    --------    d-----w-    c:\users\User\AppData\Local\temp
2013-02-24 03:49 . 2013-02-24 03:49    --------    d-----w-    c:\users\TEMP\AppData\Local\temp
2013-02-24 03:49 . 2013-02-24 03:49    --------    d-----w-    c:\users\Guest\AppData\Local\temp
2013-02-24 03:49 . 2013-02-24 03:49    --------    d-----w-    c:\users\Default\AppData\Local\temp
2013-02-15 22:31 . 2013-02-15 22:31    186432    ----a-w-    c:\program files\Internet Explorer\Plugins\nppdf32.dll
2013-02-12 23:06 . 2013-01-05 05:00    3967848    ----a-w-    c:\windows\system32\ntkrnlpa.exe
2013-02-12 23:06 . 2013-01-05 05:00    3913064    ----a-w-    c:\windows\system32\ntoskrnl.exe
2013-02-12 23:06 . 2013-01-04 03:00    2347008    ----a-w-    c:\windows\system32\win32k.sys
2013-02-12 23:06 . 2013-01-03 05:05    1293672    ----a-w-    c:\windows\system32\drivers\tcpip.sys
2013-02-12 23:06 . 2013-01-03 05:04    187752    ----a-w-    c:\windows\system32\drivers\FWPKCLNT.SYS
2013-02-12 23:06 . 2013-01-04 04:50    169984    ----a-w-    c:\windows\system32\winsrv.dll
2013-02-09 01:00 . 2013-02-09 01:01    --------    d-----w-    c:\users\Karani\AppData\Local\Akamai
.
.
.
((((((((((((((((((((((((((((((((((((((((   Find3M Report   ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2012-12-16 14:13 . 2012-12-21 08:00    295424    ----a-w-    c:\windows\system32\atmfd.dll
2012-12-16 14:13 . 2012-12-21 08:00    34304    ----a-w-    c:\windows\system32\atmlib.dll
2012-12-07 12:26 . 2013-01-09 20:07    308736    ----a-w-    c:\windows\system32\Wpc.dll
2012-12-07 12:20 . 2013-01-09 20:07    2576384    ----a-w-    c:\windows\system32\gameux.dll
2012-12-07 10:46 . 2013-01-09 20:07    43520    ----a-w-    c:\windows\system32\csrr.rs
2012-12-07 10:46 . 2013-01-09 20:07    30720    ----a-w-    c:\windows\system32\usk.rs
2012-12-07 10:46 . 2013-01-09 20:07    45568    ----a-w-    c:\windows\system32\oflc-nz.rs
2012-12-07 10:46 . 2013-01-09 20:07    44544    ----a-w-    c:\windows\system32\pegibbfc.rs
2012-12-07 10:46 . 2013-01-09 20:07    20480    ----a-w-    c:\windows\system32\pegi-pt.rs
2012-12-07 10:46 . 2013-01-09 20:06    23552    ----a-w-    c:\windows\system32\oflc.rs
2012-12-07 10:46 . 2013-01-09 20:06    20480    ----a-w-    c:\windows\system32\pegi-fi.rs
2012-12-07 10:46 . 2013-01-09 20:07    46592    ----a-w-    c:\windows\system32\fpb.rs
2012-12-07 10:46 . 2013-01-09 20:07    20480    ----a-w-    c:\windows\system32\pegi.rs
2012-12-07 10:46 . 2013-01-09 20:07    21504    ----a-w-    c:\windows\system32\grb.rs
2012-12-07 10:46 . 2013-01-09 20:07    40960    ----a-w-    c:\windows\system32\cob-au.rs
2012-12-07 10:46 . 2013-01-09 20:07    15360    ----a-w-    c:\windows\system32\djctq.rs
2012-12-07 10:46 . 2013-01-09 20:06    55296    ----a-w-    c:\windows\system32\cero.rs
2012-12-07 10:46 . 2013-01-09 20:06    51712    ----a-w-    c:\windows\system32\esrb.rs
2012-11-30 04:47 . 2013-01-09 20:07    293376    ----a-w-    c:\windows\system32\KernelBase.dll
2012-11-30 04:45 . 2013-01-09 20:07    4608    ---ha-w-    c:\windows\system32\api-ms-win-core-processthreads-l1-1-0.dll
2012-11-30 04:45 . 2013-01-09 20:07    4096    ---ha-w-    c:\windows\system32\api-ms-win-core-sysinfo-l1-1-0.dll
2012-11-30 04:45 . 2013-01-09 20:07    4096    ---ha-w-    c:\windows\system32\api-ms-win-core-synch-l1-1-0.dll
2012-11-30 04:45 . 2013-01-09 20:07    4096    ---ha-w-    c:\windows\system32\api-ms-win-core-misc-l1-1-0.dll
2012-11-30 04:45 . 2013-01-09 20:07    4096    ---ha-w-    c:\windows\system32\api-ms-win-core-localregistry-l1-1-0.dll
2012-11-30 04:45 . 2013-01-09 20:07    3584    ---ha-w-    c:\windows\system32\api-ms-win-core-processenvironment-l1-1-0.dll
2012-11-30 04:45 . 2013-01-09 20:07    3584    ---ha-w-    c:\windows\system32\api-ms-win-core-namedpipe-l1-1-0.dll
2012-11-30 04:45 . 2013-01-09 20:07    3584    ---ha-w-    c:\windows\system32\api-ms-win-core-memory-l1-1-0.dll
2012-11-30 04:45 . 2013-01-09 20:07    3584    ---ha-w-    c:\windows\system32\api-ms-win-core-libraryloader-l1-1-0.dll
2012-11-30 04:45 . 2013-01-09 20:07    3072    ---ha-w-    c:\windows\system32\api-ms-win-core-string-l1-1-0.dll
2012-11-30 04:45 . 2013-01-09 20:07    3072    ---ha-w-    c:\windows\system32\api-ms-win-core-profile-l1-1-0.dll
2012-11-30 04:45 . 2013-01-09 20:07    4096    ---ha-w-    c:\windows\system32\api-ms-win-core-localization-l1-1-0.dll
2012-11-30 04:45 . 2013-01-09 20:07    3584    ---ha-w-    c:\windows\system32\api-ms-win-core-interlocked-l1-1-0.dll
2012-11-30 04:45 . 2013-01-09 20:07    3584    ---ha-w-    c:\windows\system32\api-ms-win-core-heap-l1-1-0.dll
2012-11-30 04:45 . 2013-01-09 20:07    3072    ---ha-w-    c:\windows\system32\api-ms-win-core-rtlsupport-l1-1-0.dll
2012-11-30 04:45 . 2013-01-09 20:07    3072    ---ha-w-    c:\windows\system32\api-ms-win-core-io-l1-1-0.dll
2012-11-30 04:45 . 2013-01-09 20:07    5120    ---ha-w-    c:\windows\system32\api-ms-win-core-file-l1-1-0.dll
2012-11-30 04:45 . 2013-01-09 20:07    3072    ---ha-w-    c:\windows\system32\api-ms-win-core-errorhandling-l1-1-0.dll
2012-11-30 04:45 . 2013-01-09 20:07    3072    ---ha-w-    c:\windows\system32\api-ms-win-core-delayload-l1-1-0.dll
2012-11-30 04:45 . 2013-01-09 20:07    3072    ---ha-w-    c:\windows\system32\api-ms-win-core-handle-l1-1-0.dll
2012-11-30 04:45 . 2013-01-09 20:07    3072    ---ha-w-    c:\windows\system32\api-ms-win-core-fibers-l1-1-0.dll
2012-11-30 04:45 . 2013-01-09 20:07    3072    ---ha-w-    c:\windows\system32\api-ms-win-core-debug-l1-1-0.dll
2012-11-30 04:45 . 2013-01-09 20:07    3072    ---ha-w-    c:\windows\system32\api-ms-win-core-datetime-l1-1-0.dll
2012-11-30 04:45 . 2013-01-09 20:07    3072    ---ha-w-    c:\windows\system32\api-ms-win-core-console-l1-1-0.dll
2012-11-30 02:55 . 2013-01-09 20:07    271360    ----a-w-    c:\windows\system32\conhost.exe
2012-11-30 02:38 . 2013-01-09 20:07    6144    ---ha-w-    c:\windows\system32\api-ms-win-security-base-l1-1-0.dll
2012-11-30 02:38 . 2013-01-09 20:07    4608    ---ha-w-    c:\windows\system32\api-ms-win-core-threadpool-l1-1-0.dll
2012-11-30 02:38 . 2013-01-09 20:07    3584    ---ha-w-    c:\windows\system32\api-ms-win-core-xstate-l1-1-0.dll
2012-11-30 02:38 . 2013-01-09 20:07    3072    ---ha-w-    c:\windows\system32\api-ms-win-core-util-l1-1-0.dll
.
.
(((((((((((((((((((((((((((((((((((((   Reg Loading Points   ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown 
REGEDIT4
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Skype"="c:\program files\Skype\Phone\Skype.exe" [2012-07-13 17418928]
"Akamai NetSession Interface"="c:\users\Karani\AppData\Local\Akamai\netsession_win.exe" [2012-10-09 4441920]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2009-09-23 141848]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2009-09-23 173592]
"Persistence"="c:\windows\system32\igfxpers.exe" [2009-09-23 150552]
"RtHDVCpl"="RtHDVCpl.exe" [2008-01-17 4907008]
"Google Desktop Search"="c:\program files\Google\Google Desktop Search\GoogleDesktop.exe" [2011-05-01 30192]
"LogMeIn GUI"="d:\logmein\x86\LogMeInSystray.exe" [2011-01-11 63048]
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2012-12-03 946352]
"ScanSnap WIA Service Checker"="c:\windows\SSDriver\fi5110\SsWiaChecker.exe" [2009-09-30 86016]
"APSDaemon"="c:\program files\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2012-11-28 59280]
"Windows Mobile Device Center"="c:\windows\WindowsMobile\wmdc.exe" [2007-05-31 648072]
"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2012-07-03 252848]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2012-10-25 421888]
"iTunesHelper"="d:\itunes\iTunesHelper.exe" [2012-12-12 152544]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 5 (0x5)
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableUIADesktopToggle"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\windows]
"AppInit_DLLs"=c:\progra~1\Google\GOOGLE~3\GoogleDesktopNetwork3.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\drivers32]
"aux"=wdmaud.drv
.
[HKLM\~\startupfolder\C:^ProgramData^Microsoft^Windows^Start Menu^Programs^Startup^CardMinder Viewer.lnk]
path=c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\CardMinder Viewer.lnk
backup=c:\windows\pss\CardMinder Viewer.lnk.CommonStartup
backupExtension=.CommonStartup
.
[HKLM\~\startupfolder\C:^ProgramData^Microsoft^Windows^Start Menu^Programs^Startup^Conversion to PDF with ScanSnap Organizer.lnk]
path=c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\Conversion to PDF with ScanSnap Organizer.lnk
backup=c:\windows\pss\Conversion to PDF with ScanSnap Organizer.lnk.CommonStartup
backupExtension=.CommonStartup
.
[HKLM\~\startupfolder\C:^ProgramData^Microsoft^Windows^Start Menu^Programs^Startup^ScanSnap Manager.lnk]
path=c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\ScanSnap Manager.lnk
backup=c:\windows\pss\ScanSnap Manager.lnk.CommonStartup
backupExtension=.CommonStartup
.
[HKLM\~\startupfolder\C:^Users^Karani^AppData^Roaming^Microsoft^Windows^Start Menu^Programs^Startup^MagicDisc.lnk]
path=c:\users\Karani\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\MagicDisc.lnk
backup=c:\windows\pss\MagicDisc.lnk.Startup
backupExtension=.Startup
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\AppleSyncNotifier]
2011-10-06 05:52    59240    ----a-w-    c:\program files\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\APSDaemon]
2012-11-28 19:13    59280    ----a-w-    c:\program files\Common Files\Apple\Apple Application Support\APSDaemon.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ConnectionCenter]
2011-08-11 17:27    358336    ----a-w-    c:\program files\Citrix\ICA Client\concentr.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Google Update]
2011-05-01 05:21    136176    ----atw-    c:\users\Karani\AppData\Local\Google\Update\GoogleUpdate.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\GrooveMonitor]
2009-02-26 23:36    30040    ----a-w-    c:\program files\Microsoft Office\Office12\GrooveMonitor.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\iTunesHelper]
2012-12-12 18:57    152544    ----a-w-    d:\itunes\iTunesHelper.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\KeePass 2 PreLoad]
2011-04-10 14:18    1733120    ----a-w-    d:\keepass password safe\KeePass Password Safe 2\KeePass.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Messenger (Yahoo!)]
2010-06-01 14:17    5252408    ----a-w-    c:\progra~1\Yahoo!\Messenger\YahooMessenger.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\msnmsgr]
2011-05-13 21:03    4283256    ----a-w-    c:\program files\Windows Live\Messenger\msnmsgr.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task]
2012-10-25 08:12    421888    ----a-w-    c:\program files\QuickTime\QTTask.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\swg]
2011-05-01 05:12    39408    ----a-w-    c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
.
R1 SWIPsec;SonicWALL IPsec Driver;c:\windows\system32\Drivers\SWIPsec.sys [x]
R2 SkypeUpdate;Skype Updater;c:\program files\Skype\Updater\Updater.exe [x]
R3 epmntdrv;epmntdrv;c:\windows\system32\epmntdrv.sys [x]
R3 EuGdiDrv;EuGdiDrv;c:\windows\system32\EuGdiDrv.sys [x]
R3 GoogleDesktopManager-051210-111108;Google Desktop Manager 5.9.1005.12335;c:\program files\Google\Google Desktop Search\GoogleDesktop.exe [x]
R3 radpms;Driver for RADPMS Device;c:\windows\system32\DRIVERS\radpms.sys [x]
R3 SWVNIC;SonicWALL Virtual Miniport;c:\windows\system32\DRIVERS\swvnic.sys [x]
R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys [x]
R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [x]
R3 WiselinkPro;SAMSUNG WiselinkPro Service;d:\pcshare\WiselinkPro.exe [x]
S0 SymDS;Symantec Data Store;c:\windows\system32\drivers\N360\0404000.00C\SYMDS.SYS [x]
S0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\N360\0404000.00C\SYMEFA.SYS [x]
S1 BHDrvx86;BHDrvx86;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_4.0.0.127\Definitions\BASHDefs\20130208.001\BHDrvx86.sys [x]
S1 ccHP;Symantec Hash Provider;c:\windows\system32\drivers\N360\0404000.00C\ccHPx86.sys [x]
S1 ctxusbm;Citrix USB Monitor Driver;c:\windows\system32\DRIVERS\ctxusbm.sys [x]
S1 IDSVix86;IDSVix86;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_4.0.0.127\Definitions\IPSDefs\20130222.001\IDSvix86.sys [x]
S1 SymIRON;Symantec Iron Driver;c:\windows\system32\drivers\N360\0404000.00C\Ironx86.SYS [x]
S1 SYMTDIv;Symantec Vista Network Dispatch Driver;c:\windows\System32\Drivers\N360\0404000.00C\SYMTDIV.SYS [x]
S2 AERTFilters;Andrea RT Filters Service;c:\windows\system32\AERTSrv.exe [x]
S2 IntuitUpdateServiceV4;Intuit Update Service v4;c:\program files\Common Files\Intuit\Update Service v4\IntuitUpdateService.exe [x]
S2 LMIGuardianSvc;LMIGuardianSvc;d:\logmein\x86\LMIGuardianSvc.exe [x]
S2 LMIInfo;LogMeIn Kernel Information Provider;d:\logmein\x86\RaInfo.sys [x]
S2 N360;Norton Security Suite;d:\norton\Engine\4.4.0.12\ccSvcHst.exe [x]
S2 NAUpdate;Nero Update;c:\program files\Nero\Update\NASvc.exe [x]
S2 NitroDriverReadSpool;NitroPDFDriverCreatorReadSpool;d:\nitropdf\NitroPDFDriverService.exe [x]
S2 NitroReaderDriverReadSpool2;NitroPDFReaderDriverCreatorReadSpool2;c:\program files\Nitro PDF\Reader 2\NitroPDFReaderDriverService2.exe [x]
S2 nlsX86cc;NLS Service;c:\windows\system32\NLSSRV32.EXE [x]
S2 SWGVCSvc;SonicWALL Global VPN Client Service;c:\program files\SonicWALL\SonicWALL Global VPN Client\SWGVCSvc.exe [x]
S3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [x]
.
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
WindowsMobile    REG_MULTI_SZ       wcescomm rapimgr
LocalServiceRestricted    REG_MULTI_SZ       WcesComm RapiMgr
.
Contents of the 'Scheduled Tasks' folder
.
2013-02-23 c:\windows\Tasks\Google Software Updater.job
- c:\program files\Google\Common\Google Updater\GoogleUpdaterService.exe [2011-05-01 20:18]
.
2013-02-23 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-3198283937-1201609072-448844332-1000Core.job
- c:\users\Karani\AppData\Local\Google\Update\GoogleUpdate.exe [2011-05-01 05:21]
.
2013-02-23 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-3198283937-1201609072-448844332-1000UA.job
- c:\users\Karani\AppData\Local\Google\Update\GoogleUpdate.exe [2011-05-01 05:21]
.
2013-02-23 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-3198283937-1201609072-448844332-1005Core.job
- c:\users\User\AppData\Local\Google\Update\GoogleUpdate.exe [2011-09-30 14:15]
.
2013-02-23 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-3198283937-1201609072-448844332-1005UA.job
- c:\users\User\AppData\Local\Google\Update\GoogleUpdate.exe [2011-09-30 14:15]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.yahoo.com/
uDefault_Search_URL = hxxp://www.google.com/ie
mStart Page = hxxp://www.yahoo.com
uInternet Settings,ProxyOverride = *.local;<local>
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200
IE: Append Link Target to Existing PDF - c:\program files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~1\Office12\EXCEL.EXE/3000
Trusted Zone: cna.com\passage
Trusted Zone: intuit.com\ttlc
TCP: DhcpNameServer = 192.168.1.1
FF - ProfilePath - c:\users\Karani\AppData\Roaming\Mozilla\Firefox\Profiles\rg0sxyjy.default\
.
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\services\N360]
"ImagePath"="\"d:\norton\Engine\4.4.0.12\ccSvcHst.exe\" /s \"N360\" /m \"d:\norton\Engine\4.4.0.12\diMaster.dll\" /prefetch:1"
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\services\MySQL]
"ImagePath"="\"d:\mysql\bin\mysqld\" --defaults-file=\"d:\mysql\my.ini\" MySQL"
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
--------------------- DLLs Loaded Under Running Processes ---------------------
.
- - - - - - - > 'Explorer.exe'(3056)
c:\windows\System32\ieframe.dll
c:\windows\System32\provsvc.dll
c:\windows\System32\netshell.dll
c:\windows\system32\imapi2.dll
c:\windows\system32\fxsst.dll
.
Completion time: 2013-02-23  22:52:25
ComboFix-quarantined-files.txt  2013-02-24 03:52
ComboFix2.txt  2013-02-23 23:32
.
Pre-Run: 6,585,667,584 bytes free
Post-Run: 6,527,569,920 bytes free
.
- - End Of File - - F0869DB1C3915785F3B35221F79F43F3


#11 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 23 February 2013 - 11:03 PM

How is the computer doing now?
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#12 karthi525

karthi525
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Posted 24 February 2013 - 09:20 AM

Not sure what you meant, If you meant was the trojan.gen is gone, not sure, I am running norton comprehensive scan now. 



#13 karthi525

karthi525
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Posted 24 February 2013 - 11:08 AM

Norton still says the same after the comprehensive scan the warning about trojan.gen



#14 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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  • Local time:05:28 PM

Posted 24 February 2013 - 02:43 PM


Hello karthi525


Does Norton give you a location of the file?


I would like you to try and run these next.

TDSSKiller

Please download the latest version of TDSSKiller from here and save it to your Desktop.
  • Doubleclick on TDSSKiller.exe to run the application, then click on Change parameters.
  • Put a checkmark beside loaded modules.
  • A reboot will be needed to apply the changes. Do it.
  • TDSSKiller will launch automatically after the reboot. Also your computer may seem very slow and unusable. This is normal. Give it enough time to load your background programs.
  • Then click on Change parameters in TDSSKiller.
  • Check all boxes then click OK.
  • Click the Start Scan button.
  • The scan should take no longer than 2 minutes.
  • If a suspicious object is detected, the default action will be Skip, click on Continue.
  • If malicious objects are found, they will show in the Scan results
  • Ensure Cure (default) is selected, then click Continue > Reboot now to finish the cleaning process.
    Note: If Cure is not available, please choose Skip instead, do not choose Delete unless instructed.
  • A report will be created in your root directory, (usually C:\ folder) in the form of "TDSSKiller.[Version]_[Date]_[Time]_log.txt". Please copy and paste the contents of that file here.

    Note** this report can be very long - so if the website gives you an error saying it is to long you may attache it or you can upload it here and send me the link - http://www.speedyshare.com/

  • Malwarebytes Anti-Rootkit

    1.Download Malwarebytes Anti-Rootkit
    2.Unzip the contents to a folder in a convenient location.
    3.Open the folder where the contents were unzipped and run mbar.exe
    4.Follow the instructions in the wizard to update and allow the program to scan your computer for threats.
    5.Click on the Cleanup button to remove any threats and reboot if prompted to do so.
    6.Wait while the system shuts down and the cleanup process is performed.
    7.Perform another scan with Malwarebytes Anti-Rootkit to verify that no threats remain. If they do, then click Cleanup once more and repeat the process.
    8.If no additional threats were found, verify that your system is now running normally, making sure that the following items are functional:
    • •Internet access
      •Windows Update
      •Windows Firewall
    9.If there are additional problems with your system, such as any of those listed above or other system issues, then run the 'fixdamage' tool included with Malwarebytes Anti-Rootkit and reboot.
    10.Verify that your system is now functioning normally.

    If you have any problems running either one come back and let me know

    please reply with the reports from TDSSKiller and MBAR

    Gringo




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#15 karthi525

karthi525
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Posted 25 February 2013 - 01:23 AM

I tried something
I went to the file that was infected and manually deleted the file, it was a Keygen file

I did not do any of your last steps since after manually deleting the file, norton acknowledged no threat found

Is this a case of false positive?

Or that the file was gone gone or should I try any of your solutions

Confused and embarrassed that why did not manually try to delete the file and why couldn't norton remove it while I can




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