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Firefox freezing...


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16 replies to this topic

#1 CascaLonginus

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Posted 23 February 2013 - 04:00 AM

Hello again,

                   I have another problem I can't solve. My browser (Firefox) is freezing. The other day, not sure if they are related, Firefox updated to the latest version, nothing seemed out of the ordinary when it updated. About the second time I opened Firefox after the update, my AV program (Comodo) started going nuts, it said something about firefox trying to directly access my keyboard, so I told it to block it, I have never seen that before, after that, another warning popped up about a global hook trying to install, again from Firefox, as I have never seen that before I had Comodo block that also, and finally another warning popped up which I do not recall exactly what it was about, so I blocked that also, then the feezing started to happen. On many of the sites I visit, Firefox will feeze for about 15-20 seconds, and it's not an internet speed thing, the entire program/computer freezes, and I am now getting a notifacation forom MBAM every time I open Firefox, that it is blocking an incomming connection from firefox, and that is new, as MBAM, when it blockes something, usually blocks an outgoing connection, this is the first time I have seen it blocking an incomming connection.

 

What I have done to find the culprite:

 

Full Comodo scan - Clean.

Full MBAM scan - Clean.

Hitman pro scan - Clean.

MBAR scan - Clean. Yes, I get the warning when I open it about possible rootkit activity, I say no, because I don't know...

aswMBR scan - Clean? I think.

TDSSKiller scan, default settings - Clean.

adwcleaner - Found 1 file, sorry don't remember the exact name, cleaned it.

 

I can't seem to find anything, but MBAM is still blocking something when I open Firefox, and it freezes, can you help me figure out what is happening?

 

Thank you.



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#2 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 23 February 2013 - 11:30 AM


Hello CascaLonginus

Welcome to The Forums!!

Around here they call me Gringo and I'll be glad to help you with your malware problems.


Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!

  • Please do not run any tools unless instructed to do so.
    • We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.
  • Please do not attach logs or use code boxes, just copy and paste the text.
    • Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.
  • Please read every post completely before doing anything.
    • Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.
  • Please provide feedback about your experience as we go.
    • A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.
NOTE: At the top of your post, click on the "Follow This Topic" Button, make sure that the "Receive notification" box is checked and that it is set to "Instantly" - This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of heartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.





I need to get some reports to get a base to start from so I need you to run these programs first.


-DeFogger-
  • Please download DeFogger to your desktop.

    Double click DeFogger to run the tool.
    • The application window will appear
    • Click the Disable button to disable your CD Emulation drivers
    • Click Yes to continue
    • A 'Finished!' message will appear
    • Click OK
    • DeFogger may ask you to reboot the machine, if it does - click OK
    Do not re-enable these drivers until otherwise instructed.

-Security Check-
  • Download Security Check by screen317 from here.
    • Save it to your Desktop.
    • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
    • A Notepad document should open automatically called checkup.txt; please post the contents of that document.
-Download DDS-
  • Please download DDS from one of the links below and save it to your desktop:

    dds_scr.gif
    Download DDS and save it to your desktop

    Link1
    Link2
    Link3
    • Double-Click on dds.scr and a command window will appear. This is normal.
    • Shortly after two logs will appear:
      • DDS.txt
      • Attach.txt
    • A window will open instructing you save & post the logs
    • Save the logs to a convenient place such as your desktop
    • Copy the contents of both logs & post in your next reply
information and logs
  • In your next post I need the following
    • both reports from DDS
    • report from security check
    • let me know of any problems you may have had
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 CascaLonginus

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Posted 23 February 2013 - 01:55 PM

Here are the logs, everything went fine.

 

Security Check:

 

 Results of screen317's Security Check version 0.99.59  
 Windows 7  x64 (UAC is disabled!)  
 Out of date service pack!!
 Internet Explorer 8 Out of date!
``````````````Antivirus/Firewall Check:``````````````
 Windows Firewall Enabled!  
 Windows Firewall Disabled!  
COMODO Antivirus   
 Antivirus up to date!  
`````````Anti-malware/Other Utilities Check:`````````
 Malwarebytes Anti-Malware version 1.70.0.1100  
 Adobe Flash Player 11.6.602.168  
 Adobe Reader 10.1.5 Adobe Reader out of Date!  
 Mozilla Firefox (19.0)
````````Process Check: objlist.exe by Laurent````````  
 WinPatrol winpatrol.exe
 Malwarebytes Anti-Malware mbamservice.exe  
 Malwarebytes Anti-Malware mbamgui.exe  
 Comodo Firewall cmdagent.exe
 Malwarebytes' Anti-Malware mbamscheduler.exe   
 BillP Studios WinPatrol WinPatrol.exe  
`````````````````System Health check`````````````````
 Total Fragmentation on Drive C: 1%
````````````````````End of Log``````````````````````
 

 

DDS:

 

DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 8.0.7600.16385
Run by Casca at 10:44:32 on 2013-02-23
Microsoft Windows 7 Home Premium   6.1.7600.0.1252.1.1033.18.1916.1174 [GMT -8:00]
.
AV: COMODO Antivirus *Enabled/Updated* {458BB331-2324-0753-3D5F-1472EB102AC0}
SP: COMODO Antivirus *Enabled/Updated* {FEEA52D5-051E-08DD-07EF-2F009097607D}
FW: COMODO Firewall *Enabled* {7DB03214-694B-060B-1600-BD4715C36DBB}
.
============== Running Processes ===============
.
C:\windows\system32\lsm.exe
C:\windows\system32\svchost.exe -k DcomLaunch
C:\windows\system32\svchost.exe -k RPCSS
C:\Program Files\COMODO\COMODO Internet Security\cmdagent.exe
C:\windows\system32\svchost.exe -k NetworkService
C:\windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\windows\system32\svchost.exe -k netsvcs
C:\Program Files (x86)\Common Files\logishrd\LVMVFM\UMVPFSrv.exe
C:\windows\system32\svchost.exe -k LocalService
C:\windows\System32\spoolsv.exe
C:\windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe
C:\windows\system32\SearchIndexer.exe
C:\windows\system32\taskhost.exe
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe
C:\windows\system32\Dwm.exe
C:\windows\Explorer.EXE
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\CONEXANT\cAudioFilterAgent\cAudioFilterAgent64.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\COMODO\COMODO Internet Security\cistray.exe
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Program Files (x86)\BillP Studios\WinPatrol\WinPatrol.exe
C:\Program Files\COMODO\COMODO Internet Security\cis.exe
C:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files\COMODO\COMODO Internet Security\cavwp.exe
C:\windows\system32\wbem\wmiprvse.exe
C:\windows\System32\cscript.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.google.com/ig?brand=TSNA&bmod=TSNA
mStart Page = hxxp://www.google.com/ig/redirectdomain?brand=TSNA&bmod=TSNA
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - <orphaned>
BHO: Windows Live Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
mRun: [WinPatrol] C:\Program Files (x86)\BillP Studios\WinPatrol\winpatrol.exe -expressboot
uPolicies-Explorer: NoDrives = dword:0
uPolicies-Explorer: NoDriveTypeAutoRun = dword:145
mPolicies-Explorer: NoDrives = dword:0
mPolicies-System: ConsentPromptBehaviorAdmin = dword:0
mPolicies-System: ConsentPromptBehaviorUser = dword:3
mPolicies-System: EnableLUA = dword:0
mPolicies-System: EnableUIADesktopToggle = dword:0
mPolicies-System: PromptOnSecureDesktop = dword:0
IE: E&xport to Microsoft Excel - C:\PROGRA~2\MIF5BA~1\Office12\EXCEL.EXE/3000
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.7.0/jinstall-1_7_0_07-windows-i586.cab
DPF: {CAFEEFAC-0017-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.7.0/jinstall-1_7_0_07-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.7.0/jinstall-1_7_0_07-windows-i586.cab
TCP: NameServer = 192.168.0.1 205.171.2.25
TCP: Interfaces\{9BF3F908-1A7B-4E45-A4BE-7393539D6A36} : NameServer = 205.171.3.65,205.171.2.65
TCP: Interfaces\{9BF3F908-1A7B-4E45-A4BE-7393539D6A36} : DHCPNameServer = 192.168.0.1 205.171.2.25
TCP: Interfaces\{D10C60BF-2242-4285-9A91-9A4BD6285766} : DHCPNameServer = 192.168.0.1 205.171.2.25
TCP: Interfaces\{D10C60BF-2242-4285-9A91-9A4BD6285766}\2656C6B696E6E2164663 : DHCPNameServer = 192.168.2.1
TCP: Interfaces\{D10C60BF-2242-4285-9A91-9A4BD6285766}\C696E6B6379737 : DHCPNameServer = 24.113.32.29 24.113.32.30 24.113.0.30
TCP: Interfaces\{D10C60BF-2242-4285-9A91-9A4BD6285766}\D697177756374783933353 : DHCPNameServer = 192.168.0.1 205.171.3.25
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll
AppInit_DLLs=   C:\Windows\SysWOW64\guard32.dll  
x64-Run: [IgfxTray] C:\windows\System32\igfxtray.exe
x64-Run: [HotKeysCmds] C:\windows\System32\hkcmd.exe
x64-Run: [Persistence] C:\windows\System32\igfxpers.exe
x64-Run: [cAudioFilterAgent] C:\Program Files\Conexant\cAudioFilterAgent\cAudioFilterAgent64.exe
x64-Run: [SmartAudio] C:\Program Files\CONEXANT\SAII\SAIICpl.exe /t
x64-Run: [SynTPEnh] C:\Program Files (x86)\Synaptics\SynTP\SynTPEnh.exe
x64-Run: [TosVolRegulator] C:\Program Files\TOSHIBA\TosVolRegulator\TosVolRegulator.exe
x64-Run: [COMODO Internet Security] C:\Program Files\COMODO\COMODO Internet Security\cistray.exe
x64-Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - <orphaned>
x64-Notify: igfxcui - igfxdev.dll
.
================= FIREFOX ===================
.
FF - ProfilePath - C:\Users\Casca\AppData\Roaming\Mozilla\Firefox\Profiles\9wd9f29o.default\
FF - prefs.js: browser.startup.homepage - google.com
FF - plugin: C:\Program Files (x86)\Adobe\Reader 10.0\Reader\AIR\nppdf32.dll
FF - plugin: c:\Program Files (x86)\Microsoft Silverlight\4.1.10329.0\npctrlui.dll
FF - plugin: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll
FF - plugin: C:\Users\Casca\AppData\LocalLow\Unity\WebPlayer\loader\npUnity3D32.dll
FF - plugin: C:\windows\SysWOW64\Adobe\Director\np32dsw_1168638.dll
FF - plugin: C:\windows\SysWOW64\Macromed\Flash\NPSWF32_11_6_602_168.dll
FF - plugin: C:\windows\SysWOW64\npDeployJava1.dll
FF - plugin: C:\windows\SysWOW64\npmproxy.dll
FF - ExtSQL: 2013-02-23 01:09; {d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}; C:\Users\Casca\AppData\Roaming\Mozilla\Firefox\Profiles\9wd9f29o.default\extensions\{d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}.xpi
FF - ExtSQL: 2013-02-23 01:10; donottrackplus@abine.com; C:\Users\Casca\AppData\Roaming\Mozilla\Firefox\Profiles\9wd9f29o.default\extensions\donottrackplus@abine.com
FF - ExtSQL: 2013-02-23 02:11; {a0d7ccb3-214d-498b-b4aa-0e8fda9a7bf7}; C:\Users\Casca\AppData\Roaming\Mozilla\Firefox\Profiles\9wd9f29o.default\extensions\{a0d7ccb3-214d-498b-b4aa-0e8fda9a7bf7}
.
============= SERVICES / DRIVERS ===============
.
R1 cmderd;COMODO Internet Security Eradication Driver;C:\windows\System32\drivers\cmderd.sys [2012-12-14 23176]
R1 cmdGuard;COMODO Internet Security Sandbox Driver;C:\windows\System32\drivers\cmdguard.sys [2012-12-14 699880]
R1 cmdHlp;COMODO Internet Security Helper Driver;C:\windows\System32\drivers\cmdhlp.sys [2012-12-14 48360]
R2 MBAMScheduler;MBAMScheduler;C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe [2012-9-10 398184]
R2 MBAMService;MBAMService;C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe [2012-9-10 682344]
R2 UMVPFSrv;UMVPFSrv;C:\Program Files (x86)\Common Files\LogiShrd\LVMVFM\UMVPFSrv.exe [2012-1-17 450848]
R3 FwLnk;FwLnk Driver;C:\windows\System32\drivers\FwLnk.sys [2012-9-3 9216]
R3 L1C;NDIS Miniport Driver for Atheros AR813x/AR815x PCI-E Ethernet Controller;C:\windows\System32\drivers\L1C62x64.sys [2011-4-20 169584]
R3 MBAMProtector;MBAMProtector;C:\windows\System32\drivers\mbam.sys [2012-9-4 24176]
RUnknown dqfopz;dqfopz; [x]
S3 cmdvirth;COMODO Virtual Service Manager;C:\Program Files\COMODO\COMODO Internet Security\cmdvirth.exe [2012-12-14 158928]
S3 LVRS64;Logitech RightSound Filter Driver;C:\windows\System32\drivers\lvrs64.sys [2012-1-17 351136]
S3 LVUVC64;Logitech Webcam C160(UVC);C:\windows\System32\drivers\lvuvc64.sys [2012-1-17 4865568]
S3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;C:\windows\System32\drivers\RtsUStor.sys [2012-9-3 232992]
.
=============== Created Last 30 ================
.
2013-02-02 02:01:09    --------    d-----w-    C:\Program Files (x86)\NVIDIA nTune Performance Application
2013-01-31 07:53:46    --------    d-----w-    C:\Users\Casca\AppData\Roaming\WinPatrol
2013-01-30 05:12:42    --------    d-----w-    C:\Users\Casca\AppData\Roaming\Unity
2013-01-30 05:07:04    --------    d-----w-    C:\Users\Casca\AppData\Local\Unity
2013-01-30 04:29:40    --------    d-----w-    C:\Users\Casca\mbar
2013-01-30 01:00:08    --------    d-----w-    C:\ProgramData\HitmanPro
.
==================== Find3M  ====================
.
2013-02-13 04:06:12    71024    ----a-w-    C:\windows\SysWow64\FlashPlayerCPLApp.cpl
2013-02-13 04:06:12    691568    ----a-w-    C:\windows\SysWow64\FlashPlayerApp.exe
2013-01-24 22:43:02    43216    ----a-w-    C:\windows\System32\cmdcsr.dll
2013-01-24 22:43:00    461384    ----a-w-    C:\windows\System32\guard64.dll
2013-01-24 22:43:00    354752    ----a-w-    C:\windows\SysWow64\guard32.dll
2013-01-24 22:42:52    45776    ----a-w-    C:\windows\System32\cmdkbd64.dll
2013-01-24 22:42:52    326352    ----a-w-    C:\windows\System32\cmdvrt64.dll
2013-01-24 22:42:49    263888    ----a-w-    C:\windows\SysWow64\cmdvrt32.dll
2013-01-24 22:42:48    40656    ----a-w-    C:\windows\SysWow64\cmdkbd32.dll
2013-01-16 19:51:45    48360    ----a-w-    C:\windows\System32\drivers\cmdhlp.sys
2013-01-16 19:51:44    699880    ----a-w-    C:\windows\System32\drivers\cmdguard.sys
2013-01-16 19:51:43    23176    ----a-w-    C:\windows\System32\drivers\cmderd.sys
2012-12-15 00:49:28    24176    ----a-w-    C:\windows\System32\drivers\mbam.sys
2012-12-07 05:41:16    441856    ----a-w-    C:\windows\System32\Wpc.dll
2012-12-07 05:35:34    2745856    ----a-w-    C:\windows\System32\gameux.dll
2012-12-07 05:04:20    308736    ----a-w-    C:\windows\SysWow64\Wpc.dll
2012-12-07 04:57:38    2576384    ----a-w-    C:\windows\SysWow64\gameux.dll
2012-12-07 03:21:08    45568    ----a-w-    C:\windows\SysWow64\oflc-nz.rs
2012-11-30 05:50:00    362496    ----a-w-    C:\windows\System32\wow64win.dll
2012-11-30 05:50:00    243200    ----a-w-    C:\windows\System32\wow64.dll
2012-11-30 05:50:00    13312    ----a-w-    C:\windows\System32\wow64cpu.dll
2012-11-30 05:49:28    215040    ----a-w-    C:\windows\System32\winsrv.dll
2012-11-30 05:46:35    16384    ----a-w-    C:\windows\System32\ntvdm64.dll
2012-11-30 05:43:53    424960    ----a-w-    C:\windows\System32\KernelBase.dll
2012-11-30 05:06:50    5120    ----a-w-    C:\windows\SysWow64\wow32.dll
2012-11-30 05:06:49    274944    ----a-w-    C:\windows\SysWow64\KernelBase.dll
2012-11-30 03:33:03    338432    ----a-w-    C:\windows\System32\conhost.exe
2012-11-30 02:56:36    25600    ----a-w-    C:\windows\SysWow64\setup16.exe
2012-11-30 02:56:35    7680    ----a-w-    C:\windows\SysWow64\instnm.exe
2012-11-30 02:56:34    14336    ----a-w-    C:\windows\SysWow64\ntvdm64.dll
2012-11-30 02:56:33    2048    ----a-w-    C:\windows\SysWow64\user.exe
2012-11-30 02:51:41    6144    ---ha-w-    C:\windows\SysWow64\api-ms-win-security-base-l1-1-0.dll
2012-11-30 02:51:41    4608    ---ha-w-    C:\windows\SysWow64\api-ms-win-core-threadpool-l1-1-0.dll
2012-11-30 02:51:41    3584    ---ha-w-    C:\windows\SysWow64\api-ms-win-core-xstate-l1-1-0.dll
2012-11-30 02:51:41    3072    ---ha-w-    C:\windows\SysWow64\api-ms-win-core-util-l1-1-0.dll
.
============= FINISH: 10:45:39.07 ===============
 

 

.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2012-11-20.01)
.
Microsoft Windows 7 Home Premium
Boot Device: \Device\HarddiskVolume1
Install Date: 9/4/2012 1:18:51 AM
System Uptime: 2/23/2013 8:25:57 AM (2 hours ago)
.
Motherboard: TOSHIBA |  | Portable PC
Processor: Intel® Celeron® CPU          900  @ 2.20GHz | CPU | 2194/800mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 222 GiB total, 192.511 GiB free.
D: is CDROM ()
.
==== Disabled Device Manager Items =============
.
==== System Restore Points ===================
.
RP53: 1/18/2013 10:15:09 AM - Scheduled Checkpoint
RP54: 1/25/2013 11:17:47 AM - Scheduled Checkpoint
RP55: 1/29/2013 5:07:21 PM - Removed neroxml
RP56: 2/1/2013 6:01:39 PM - Installed NVIDIA nTune
RP57: 2/9/2013 12:00:05 AM - Scheduled Checkpoint
RP58: 2/13/2013 9:05:49 PM - Windows Update
RP59: 2/18/2013 7:08:45 PM - Removed Java 7 Update 9 (64-bit)
.
==== Installed Programs ======================
.
Adobe Flash Player 11 Plugin
Adobe Reader X (10.1.5)
Adobe Shockwave Player 11.6
Atheros Communications Inc.® AR81Family Gigabit/Fast Ethernet Driver
Atheros Driver Installation Program
CameraHelperMsi
CCleaner
COMODO Internet Security
Conexant HD Audio
erLT
Hotfix for Office (KB975927)
Intel® Graphics Media Accelerator Driver
Intel® Matrix Storage Manager
Logitech Webcam Software
LWS Gallery
LWS Help_main
LWS Launcher
LWS Motion Detection
LWS Pictures And Video
LWS Video Mask Maker
LWS VideoEffects
LWS Webcam Software
LWS WLM Plugin
Malwarebytes Anti-Malware version 1.70.0.1100
Microsoft Age of Empires II
Microsoft Application Error Reporting
Microsoft Choice Guard
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office Excel MUI (English) 2007
Microsoft Office Home and Student 2007
Microsoft Office Office 64-bit Components 2007
Microsoft Office OneNote MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office PowerPoint Viewer 2007 (English)
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
Microsoft Office Shared 64-bit MUI (English) 2007
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2007
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Suite Activation Assistant
Microsoft Office Word MUI (English) 2007
Microsoft Silverlight
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Works
Mozilla Firefox 19.0 (x86 en-US)
MSVCRT
MSXML 4.0 SP3 Parser (KB2721691)
MSXML 4.0 SP3 Parser (KB2758694)
MSXML 4.0 SP3 Parser (KB973685)
PlayReady PC Runtime amd64
Realtek USB 2.0 Card Reader
Revo Uninstaller 1.94
Security Update for CAPICOM (KB931906)
Security Update for Microsoft Office 2007 suites (KB2596615) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2760416) 32-Bit Edition
Security Update for Microsoft Office InfoPath 2007 (KB2687440) 32-Bit Edition
Security Update for Microsoft Office Word 2007 (KB2760421) 32-Bit Edition
Skype™ 6.1
swMSM
Synaptics Pointing Device Driver
TOSHIBA Recovery Media Creator
Unity Web Player
Update for Microsoft Office Script Editor Help (KB963671)
Windows Live Call
Windows Live Communications Platform
Windows Live Essentials
Windows Live Mail
Windows Live Messenger
Windows Live Movie Maker
Windows Live Photo Gallery
Windows Live Sign-in Assistant
Windows Live Sync
Windows Live Upload Tool
Windows Live Writer
WinPatrol
WinRAR 4.20 (64-bit)
.
==== Event Viewer Messages From Past Week ========
.
2/22/2013 9:06:49 PM, Error: Service Control Manager [7034]  - The COMODO Virtual Service Manager service terminated unexpectedly.  It has done this 1 time(s).
2/22/2013 11:27:25 PM, Error: Service Control Manager [7034]  - The COMODO Virtual Service Manager service terminated unexpectedly.  It has done this 2 time(s).
.
==== End Of File ===========================
 

 

 

After I posted this, the question, not your instructions, I uninstalled Firefox with Revo uninstaller, and reinstalled, after I did that, I no longer have MalwareBytes blocking the connection when I open Firefox. Just thought you should know.



#4 gringo_pr

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Posted 23 February 2013 - 02:04 PM


Hello CascaLonginus

Thats good to know - I will do some basic tests just to double check things

These are the programs I would like you to run next, if you have any problems with these just skip it and move on to the next one.


-AdwCleaner-
  • Please download AdwCleaner by Xplode onto your desktop.
    • Close all open programs and internet browsers.
    • Double click on AdwCleaner.exe to run the tool.
    • Click on Delete.
    • Confirm each time with Ok.
    • Your computer will be rebooted automatically. A text file will open after the restart.
    • Please post the content of that logfile with your next answer.
    • You can find the logfile at C:\AdwCleaner[S1].txt as well.
--RogueKiller--
  • Download & SAVE to your Desktop RogueKiller or from here
    • Quit all programs that you may have started.
    • Please disconnect any USB or external drives from the computer before you run this scan!
    • For Vista or Windows 7, right-click and select "Run as Administrator to start"
    • For Windows XP, double-click to start.
    • Wait until Prescan has finished ...
    • Then Click on "Scan" button
    • Wait until the Status box shows "Scan Finished"
    • click on "delete"
    • Wait until the Status box shows "Deleting Finished"
    • Click on "Report" and copy/paste the content of the Notepad into your next reply.
    • The log should be found in RKreport[1].txt on your Desktop
    • Exit/Close RogueKiller+
  • Gringo




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If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



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#5 CascaLonginus

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Posted 23 February 2013 - 04:10 PM

Here is the adwcleaner log:

 

# AdwCleaner v2.112 - Logfile created 02/23/2013 at 00:27:49
# Updated 10/02/2013 by Xplode
# Operating system : Windows 7 Home Premium  (64 bits)
# User : Casca - CASCALONGINUS
# Boot Mode : Normal
# Running from : C:\Users\Casca\Desktop\AdwCleaner.exe
# Option [Delete]


***** [Services] *****


***** [Files / Folders] *****

Folder Deleted : C:\ProgramData\InstallMate

***** [Registry] *****


***** [Internet Browsers] *****

-\\ Internet Explorer v8.0.7600.16385

[OK] Registry is clean.

-\\ Google Chrome v [Unable to get version]

File : C:\Users\Casca\AppData\Local\Google\Chrome\User Data\Default\Preferences

[OK] File is clean.

*************************

AdwCleaner[R1].txt - [829 octets] - [23/02/2013 00:27:26]
AdwCleaner[S1].txt - [763 octets] - [23/02/2013 00:27:49]

########## EOF - C:\AdwCleaner[S1].txt - [822 octets] ##########

 

I can't run rogue killer, Comodo blocks it, and when I shut Comodo off, windows does not allow it.

Any idea on how I can get it to run?



The install mate folder was supposedly deleted last time I ran adwcleaner...



#6 gringo_pr

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Posted 23 February 2013 - 04:17 PM


Hello CascaLonginus

I Would like you to do the following.

Please print out or make a copy in notepad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links. I want you to save it to the desktop and run it from there.1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"
  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?

  • Gringo



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#7 CascaLonginus

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Posted 23 February 2013 - 05:01 PM

Here is the ComboFix log. I hope it is correct, I had to give permission for Comodo about 100 times while it ran...

 

 

ComboFix 13-02-23.01 - Casca 02/23/2013  13:40:48.4.1 - x64
Microsoft Windows 7 Home Premium   6.1.7600.0.1252.1.1033.18.1916.1114 [GMT -8:00]
Running from: c:\users\Casca\Desktop\ComboFix.exe
AV: COMODO Antivirus *Disabled/Updated* {458BB331-2324-0753-3D5F-1472EB102AC0}
FW: COMODO Firewall *Disabled* {7DB03214-694B-060B-1600-BD4715C36DBB}
SP: COMODO Antivirus *Disabled/Updated* {FEEA52D5-051E-08DD-07EF-2F009097607D}
 * Created a new restore point
.
.
(((((((((((((((((((((((((   Files Created from 2013-01-23 to 2013-02-23  )))))))))))))))))))))))))))))))
.
.
2013-02-23 21:49 . 2013-02-23 21:49    --------    d-----w-    c:\users\Public\AppData\Local\temp
2013-02-23 21:49 . 2013-02-23 21:49    --------    d-----w-    c:\users\Default\AppData\Local\temp
2013-02-23 05:53 . 2013-02-23 05:53    --------    d-----w-    c:\program files (x86)\Common Files\Skype
2013-02-02 02:01 . 2013-02-02 02:01    --------    d-----w-    c:\program files (x86)\Common Files\InstallShield
2013-02-02 02:01 . 2013-02-02 02:01    --------    d-----w-    c:\program files (x86)\NVIDIA nTune Performance Application
2013-01-31 07:53 . 2013-01-31 19:52    --------    d-----w-    c:\users\Casca\AppData\Roaming\WinPatrol
2013-01-30 05:12 . 2013-01-30 05:12    --------    d-----w-    c:\users\Casca\AppData\Roaming\Unity
2013-01-30 05:07 . 2013-01-30 05:07    --------    d-----w-    c:\users\Casca\AppData\Local\Unity
2013-01-30 04:29 . 2013-01-30 04:40    --------    d-----w-    c:\users\Casca\mbar
2013-01-30 01:00 . 2013-01-30 01:03    --------    d-----w-    c:\programdata\HitmanPro
.
.
.
((((((((((((((((((((((((((((((((((((((((   Find3M Report   ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2013-02-13 04:06 . 2012-11-14 00:12    71024    ----a-w-    c:\windows\SysWow64\FlashPlayerCPLApp.cpl
2013-02-13 04:06 . 2012-11-14 00:12    691568    ----a-w-    c:\windows\SysWow64\FlashPlayerApp.exe
2013-01-24 22:43 . 2012-12-15 04:45    43216    ----a-w-    c:\windows\system32\cmdcsr.dll
2013-01-24 22:43 . 2012-12-15 04:45    461384    ----a-w-    c:\windows\system32\guard64.dll
2013-01-24 22:43 . 2012-12-15 04:45    354752    ----a-w-    c:\windows\SysWow64\guard32.dll
2013-01-24 22:42 . 2012-12-15 04:45    326352    ----a-w-    c:\windows\system32\cmdvrt64.dll
2013-01-24 22:42 . 2012-09-05 03:22    45776    ----a-w-    c:\windows\system32\cmdkbd64.dll
2013-01-24 22:42 . 2012-12-15 04:45    263888    ----a-w-    c:\windows\SysWow64\cmdvrt32.dll
2013-01-24 22:42 . 2012-09-05 03:07    40656    ----a-w-    c:\windows\SysWow64\cmdkbd32.dll
2013-01-16 19:51 . 2012-12-15 04:45    95752    ----a-w-    c:\windows\system32\drivers\inspect.sys
2013-01-16 19:51 . 2012-12-15 04:45    48360    ----a-w-    c:\windows\system32\drivers\cmdhlp.sys
2013-01-16 19:51 . 2012-12-15 04:45    699880    ----a-w-    c:\windows\system32\drivers\cmdguard.sys
2013-01-16 19:51 . 2012-12-15 04:45    23176    ----a-w-    c:\windows\system32\drivers\cmderd.sys
2012-12-15 00:49 . 2012-09-04 09:35    24176    ----a-w-    c:\windows\system32\drivers\mbam.sys
2012-12-07 05:41 . 2013-01-11 09:16    441856    ----a-w-    c:\windows\system32\Wpc.dll
2012-12-07 05:35 . 2013-01-11 09:16    2745856    ----a-w-    c:\windows\system32\gameux.dll
2012-12-07 05:04 . 2013-01-11 09:16    308736    ----a-w-    c:\windows\SysWow64\Wpc.dll
2012-12-07 04:57 . 2013-01-11 09:16    2576384    ----a-w-    c:\windows\SysWow64\gameux.dll
2012-12-07 03:45 . 2013-01-11 09:16    43520    ----a-w-    c:\windows\system32\csrr.rs
2012-12-07 03:45 . 2013-01-11 09:16    45568    ----a-w-    c:\windows\system32\oflc-nz.rs
2012-12-07 03:45 . 2013-01-11 09:16    30720    ----a-w-    c:\windows\system32\usk.rs
2012-12-07 03:45 . 2013-01-11 09:16    23552    ----a-w-    c:\windows\system32\oflc.rs
2012-12-07 03:45 . 2013-01-11 09:16    40960    ----a-w-    c:\windows\system32\cob-au.rs
2012-12-07 03:45 . 2013-01-11 09:16    44544    ----a-w-    c:\windows\system32\pegibbfc.rs
2012-12-07 03:45 . 2013-01-11 09:16    21504    ----a-w-    c:\windows\system32\grb.rs
2012-12-07 03:45 . 2013-01-11 09:16    20480    ----a-w-    c:\windows\system32\pegi-pt.rs
2012-12-07 03:45 . 2013-01-11 09:16    20480    ----a-w-    c:\windows\system32\pegi-fi.rs
2012-12-07 03:45 . 2013-01-11 09:16    46592    ----a-w-    c:\windows\system32\fpb.rs
2012-12-07 03:45 . 2013-01-11 09:16    20480    ----a-w-    c:\windows\system32\pegi.rs
2012-12-07 03:45 . 2013-01-11 09:16    15360    ----a-w-    c:\windows\system32\djctq.rs
2012-12-07 03:45 . 2013-01-11 09:16    55296    ----a-w-    c:\windows\system32\cero.rs
2012-12-07 03:45 . 2013-01-11 09:16    51712    ----a-w-    c:\windows\system32\esrb.rs
2012-12-07 03:21 . 2013-01-11 09:16    45568    ----a-w-    c:\windows\SysWow64\oflc-nz.rs
2012-12-07 03:21 . 2013-01-11 09:16    43520    ----a-w-    c:\windows\SysWow64\csrr.rs
2012-12-07 03:21 . 2013-01-11 09:16    44544    ----a-w-    c:\windows\SysWow64\pegibbfc.rs
2012-12-07 03:21 . 2013-01-11 09:16    30720    ----a-w-    c:\windows\SysWow64\usk.rs
2012-12-07 03:21 . 2013-01-11 09:16    23552    ----a-w-    c:\windows\SysWow64\oflc.rs
2012-12-07 03:21 . 2013-01-11 09:16    20480    ----a-w-    c:\windows\SysWow64\pegi-pt.rs
2012-12-07 03:21 . 2013-01-11 09:16    20480    ----a-w-    c:\windows\SysWow64\pegi.rs
2012-12-07 03:21 . 2013-01-11 09:16    20480    ----a-w-    c:\windows\SysWow64\pegi-fi.rs
2012-12-07 03:21 . 2013-01-11 09:16    46592    ----a-w-    c:\windows\SysWow64\fpb.rs
2012-12-07 03:21 . 2013-01-11 09:16    21504    ----a-w-    c:\windows\SysWow64\grb.rs
2012-12-07 03:21 . 2013-01-11 09:16    55296    ----a-w-    c:\windows\SysWow64\cero.rs
2012-12-07 03:21 . 2013-01-11 09:16    51712    ----a-w-    c:\windows\SysWow64\esrb.rs
2012-12-07 03:21 . 2013-01-11 09:16    40960    ----a-w-    c:\windows\SysWow64\cob-au.rs
2012-12-07 03:21 . 2013-01-11 09:16    15360    ----a-w-    c:\windows\SysWow64\djctq.rs
2012-11-30 05:50 . 2013-01-11 09:16    362496    ----a-w-    c:\windows\system32\wow64win.dll
2012-11-30 05:50 . 2013-01-11 09:16    243200    ----a-w-    c:\windows\system32\wow64.dll
2012-11-30 05:50 . 2013-01-11 09:15    13312    ----a-w-    c:\windows\system32\wow64cpu.dll
2012-11-30 05:49 . 2013-01-11 09:16    215040    ----a-w-    c:\windows\system32\winsrv.dll
2012-11-30 05:46 . 2013-01-11 09:16    16384    ----a-w-    c:\windows\system32\ntvdm64.dll
2012-11-30 05:43 . 2013-01-11 09:16    424960    ----a-w-    c:\windows\system32\KernelBase.dll
2012-11-30 05:43 . 2013-01-11 09:16    1161216    ----a-w-    c:\windows\system32\kernel32.dll
2012-11-30 05:41 . 2013-01-11 09:15    6144    ---ha-w-    c:\windows\system32\api-ms-win-security-base-l1-1-0.dll
2012-11-30 05:41 . 2013-01-11 09:15    3072    ---ha-w-    c:\windows\system32\api-ms-win-core-xstate-l1-1-0.dll
2012-11-30 05:41 . 2013-01-11 09:16    3584    ---ha-w-    c:\windows\system32\api-ms-win-core-libraryloader-l1-1-0.dll
2012-11-30 05:41 . 2013-01-11 09:15    5120    ---ha-w-    c:\windows\system32\api-ms-win-core-file-l1-1-0.dll
2012-11-30 05:41 . 2013-01-11 09:15    4608    ---ha-w-    c:\windows\system32\api-ms-win-core-threadpool-l1-1-0.dll
2012-11-30 05:41 . 2013-01-11 09:15    4608    ---ha-w-    c:\windows\system32\api-ms-win-core-processthreads-l1-1-0.dll
2012-11-30 05:41 . 2013-01-11 09:15    4096    ---ha-w-    c:\windows\system32\api-ms-win-core-sysinfo-l1-1-0.dll
2012-11-30 05:41 . 2013-01-11 09:15    4096    ---ha-w-    c:\windows\system32\api-ms-win-core-synch-l1-1-0.dll
2012-11-30 05:41 . 2013-01-11 09:15    4096    ---ha-w-    c:\windows\system32\api-ms-win-core-localregistry-l1-1-0.dll
2012-11-30 05:41 . 2013-01-11 09:15    3584    ---ha-w-    c:\windows\system32\api-ms-win-core-rtlsupport-l1-1-0.dll
2012-11-30 05:41 . 2013-01-11 09:15    3584    ---ha-w-    c:\windows\system32\api-ms-win-core-processenvironment-l1-1-0.dll
2012-11-30 05:41 . 2013-01-11 09:15    3584    ---ha-w-    c:\windows\system32\api-ms-win-core-namedpipe-l1-1-0.dll
2012-11-30 05:41 . 2013-01-11 09:15    3584    ---ha-w-    c:\windows\system32\api-ms-win-core-misc-l1-1-0.dll
2012-11-30 05:41 . 2013-01-11 09:15    3584    ---ha-w-    c:\windows\system32\api-ms-win-core-memory-l1-1-0.dll
2012-11-30 05:41 . 2013-01-11 09:15    3584    ---ha-w-    c:\windows\system32\api-ms-win-core-heap-l1-1-0.dll
2012-11-30 05:41 . 2013-01-11 09:15    3072    ---ha-w-    c:\windows\system32\api-ms-win-core-util-l1-1-0.dll
2012-11-30 05:41 . 2013-01-11 09:15    3072    ---ha-w-    c:\windows\system32\api-ms-win-core-string-l1-1-0.dll
2012-11-30 05:41 . 2013-01-11 09:15    3072    ---ha-w-    c:\windows\system32\api-ms-win-core-profile-l1-1-0.dll
2012-11-30 05:41 . 2013-01-11 09:15    3072    ---ha-w-    c:\windows\system32\api-ms-win-core-io-l1-1-0.dll
2012-11-30 05:41 . 2013-01-11 09:15    3072    ---ha-w-    c:\windows\system32\api-ms-win-core-handle-l1-1-0.dll
2012-11-30 05:41 . 2013-01-11 09:15    3072    ---ha-w-    c:\windows\system32\api-ms-win-core-fibers-l1-1-0.dll
2012-11-30 05:41 . 2013-01-11 09:15    4096    ---ha-w-    c:\windows\system32\api-ms-win-core-localization-l1-1-0.dll
2012-11-30 05:41 . 2013-01-11 09:15    3072    ---ha-w-    c:\windows\system32\api-ms-win-core-interlocked-l1-1-0.dll
2012-11-30 05:41 . 2013-01-11 09:15    3072    ---ha-w-    c:\windows\system32\api-ms-win-core-errorhandling-l1-1-0.dll
2012-11-30 05:41 . 2013-01-11 09:15    3072    ---ha-w-    c:\windows\system32\api-ms-win-core-delayload-l1-1-0.dll
2012-11-30 05:41 . 2013-01-11 09:15    3072    ---ha-w-    c:\windows\system32\api-ms-win-core-debug-l1-1-0.dll
2012-11-30 05:41 . 2013-01-11 09:15    3072    ---ha-w-    c:\windows\system32\api-ms-win-core-datetime-l1-1-0.dll
2012-11-30 05:41 . 2013-01-11 09:15    3072    ---ha-w-    c:\windows\system32\api-ms-win-core-console-l1-1-0.dll
2012-11-30 05:06 . 2013-01-11 09:16    5120    ----a-w-    c:\windows\SysWow64\wow32.dll
2012-11-30 05:06 . 2013-01-11 09:16    274944    ----a-w-    c:\windows\SysWow64\KernelBase.dll
2012-11-30 04:56 . 2013-01-11 09:16    3584    ---ha-w-    c:\windows\SysWow64\api-ms-win-core-libraryloader-l1-1-0.dll
2012-11-30 04:56 . 2013-01-11 09:15    5120    ---ha-w-    c:\windows\SysWow64\api-ms-win-core-file-l1-1-0.dll
2012-11-30 04:56 . 2013-01-11 09:15    4608    ---ha-w-    c:\windows\SysWow64\api-ms-win-core-processthreads-l1-1-0.dll
2012-11-30 04:56 . 2013-01-11 09:15    4096    ---ha-w-    c:\windows\SysWow64\api-ms-win-core-sysinfo-l1-1-0.dll
2012-11-30 04:56 . 2013-01-11 09:15    4096    ---ha-w-    c:\windows\SysWow64\api-ms-win-core-synch-l1-1-0.dll
2012-11-30 04:56 . 2013-01-11 09:15    4096    ---ha-w-    c:\windows\SysWow64\api-ms-win-core-misc-l1-1-0.dll
2012-11-30 04:56 . 2013-01-11 09:15    4096    ---ha-w-    c:\windows\SysWow64\api-ms-win-core-localregistry-l1-1-0.dll
2012-11-30 04:56 . 2013-01-11 09:15    3584    ---ha-w-    c:\windows\SysWow64\api-ms-win-core-processenvironment-l1-1-0.dll
2012-11-30 04:56 . 2013-01-11 09:15    3584    ---ha-w-    c:\windows\SysWow64\api-ms-win-core-namedpipe-l1-1-0.dll
2012-11-30 04:56 . 2013-01-11 09:15    3584    ---ha-w-    c:\windows\SysWow64\api-ms-win-core-memory-l1-1-0.dll
2012-11-30 04:56 . 2013-01-11 09:15    3584    ---ha-w-    c:\windows\SysWow64\api-ms-win-core-interlocked-l1-1-0.dll
2012-11-30 04:56 . 2013-01-11 09:15    3584    ---ha-w-    c:\windows\SysWow64\api-ms-win-core-heap-l1-1-0.dll
2012-11-30 04:56 . 2013-01-11 09:15    3072    ---ha-w-    c:\windows\SysWow64\api-ms-win-core-rtlsupport-l1-1-0.dll
2012-11-30 04:56 . 2013-01-11 09:15    3072    ---ha-w-    c:\windows\SysWow64\api-ms-win-core-profile-l1-1-0.dll
2012-11-30 04:56 . 2013-01-11 09:15    4096    ---ha-w-    c:\windows\SysWow64\api-ms-win-core-localization-l1-1-0.dll
2012-11-30 04:56 . 2013-01-11 09:15    3072    ---ha-w-    c:\windows\SysWow64\api-ms-win-core-string-l1-1-0.dll
2012-11-30 04:56 . 2013-01-11 09:15    3072    ---ha-w-    c:\windows\SysWow64\api-ms-win-core-io-l1-1-0.dll
.
.
(((((((((((((((((((((((((((((((((((((   Reg Loading Points   ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]
"WinPatrol"="c:\program files (x86)\BillP Studios\WinPatrol\winpatrol.exe" [2013-01-04 404712]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 0 (0x0)
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableLUA"= 0 (0x0)
"EnableUIADesktopToggle"= 0 (0x0)
"PromptOnSecureDesktop"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows nt\currentversion\windows]
"LoadAppInit_DLLs"=1 (0x1)
"AppInit_DLLs"=c:\windows\SysWOW64\guard32.dll
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows nt\currentversion\drivers32]
"aux1"=wdmaud.drv
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\hitmanpro37]
@=""
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\hitmanpro37.sys]
@=""
.
R2 MBAMScheduler;MBAMScheduler;c:\program files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe [2012-12-15 398184]
R2 MBAMService;MBAMService;c:\program files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe [2012-12-15 682344]
R3 cmdvirth;COMODO Virtual Service Manager;c:\program files\COMODO\COMODO Internet Security\cmdvirth.exe [2013-01-24 158928]
R3 LVRS64;Logitech RightSound Filter Driver;c:\windows\system32\DRIVERS\lvrs64.sys [2012-01-18 351136]
R3 LVUVC64;Logitech Webcam C160(UVC);c:\windows\system32\DRIVERS\lvuvc64.sys [2012-01-18 4865568]
R3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [2012-12-15 24176]
R3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;c:\windows\system32\Drivers\RtsUStor.sys [2010-02-01 232992]
S1 cmderd;COMODO Internet Security Eradication Driver;c:\windows\system32\DRIVERS\cmderd.sys [2013-01-16 23176]
S1 cmdGuard;COMODO Internet Security Sandbox Driver;c:\windows\system32\DRIVERS\cmdguard.sys [2013-01-16 699880]
S1 cmdHlp;COMODO Internet Security Helper Driver;c:\windows\system32\DRIVERS\cmdhlp.sys [2013-01-16 48360]
S2 UMVPFSrv;UMVPFSrv;c:\program files (x86)\Common Files\logishrd\LVMVFM\UMVPFSrv.exe [2012-01-18 450848]
S3 FwLnk;FwLnk Driver;c:\windows\system32\DRIVERS\FwLnk.sys [2009-07-07 9216]
S3 L1C;NDIS Miniport Driver for Atheros AR813x/AR815x PCI-E Ethernet Controller;c:\windows\system32\DRIVERS\L1C62x64.sys [2011-04-20 169584]
.
.
.
--------- X64 Entries -----------
.
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2010-03-18 166424]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2010-03-18 391192]
"Persistence"="c:\windows\system32\igfxpers.exe" [2010-03-18 410648]
"cAudioFilterAgent"="c:\program files\Conexant\cAudioFilterAgent\cAudioFilterAgent64.exe" [2010-03-10 520760]
"SmartAudio"="c:\program files\CONEXANT\SAII\SAIICpl.exe" [2009-11-19 307768]
"TosVolRegulator"="c:\program files\TOSHIBA\TosVolRegulator\TosVolRegulator.exe" [2009-11-11 24376]
"COMODO Internet Security"="c:\program files\COMODO\COMODO Internet Security\cistray.exe" [2013-01-24 1451728]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows]
"AppInit_DLLs"=c:\windows\SysWOW64\guard32.dll c:\windows\SysWOW64\guard32.dll c:\windows\System32\guard64.dll
.
------- Supplementary Scan -------
.
uLocal Page = c:\windows\system32\blank.htm
uStart Page = hxxp://www.google.com/ig?brand=TSNA&bmod=TSNA
mStart Page = hxxp://www.google.com/ig/redirectdomain?brand=TSNA&bmod=TSNA
mLocal Page = c:\windows\SysWOW64\blank.htm
IE: E&xport to Microsoft Excel - c:\progra~2\MIF5BA~1\Office12\EXCEL.EXE/3000
TCP: DhcpNameServer = 192.168.0.1 205.171.2.25
TCP: Interfaces\{9BF3F908-1A7B-4E45-A4BE-7393539D6A36}: NameServer = 205.171.3.65,205.171.2.65
FF - ProfilePath - c:\users\Casca\AppData\Roaming\Mozilla\Firefox\Profiles\9wd9f29o.default\
FF - prefs.js: browser.startup.homepage - google.com
FF - ExtSQL: 2013-02-23 01:09; {d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}; c:\users\Casca\AppData\Roaming\Mozilla\Firefox\Profiles\9wd9f29o.default\extensions\{d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}.xpi
FF - ExtSQL: 2013-02-23 01:10; donottrackplus@abine.com; c:\users\Casca\AppData\Roaming\Mozilla\Firefox\Profiles\9wd9f29o.default\extensions\donottrackplus@abine.com
FF - ExtSQL: 2013-02-23 02:11; {a0d7ccb3-214d-498b-b4aa-0e8fda9a7bf7}; c:\users\Casca\AppData\Roaming\Mozilla\Firefox\Profiles\9wd9f29o.default\extensions\{a0d7ccb3-214d-498b-b4aa-0e8fda9a7bf7}
.
- - - - ORPHANS REMOVED - - - -
.
Toolbar-Locked - (no file)
ShellIconOverlayIdentifiers-{472083B0-C522-11CF-8763-00608CC02F24} - (no file)
HKLM-Run-SynTPEnh - c:\program files (x86)\Synaptics\SynTP\SynTPEnh.exe
AddRemove-{FBBC4667-2521-4E78-B1BD-8706F774549B} - c:\programdata\{249B9E04-F0FC-434D-B0D8-12D3EDFF3B77}\Best Buy Software Installer Setup.exe
.
.
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
Completion time: 2013-02-23  13:56:23
ComboFix-quarantined-files.txt  2013-02-23 21:56
.
Pre-Run: 206,284,279,808 bytes free
Post-Run: 205,965,180,928 bytes free
.
- - End Of File - - CE41F5368319055388E961BED167739E



#8 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
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  • Gender:Male
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  • Local time:04:48 PM

Posted 23 February 2013 - 09:13 PM


Hello CascaLonginus

At this time I would like you to run this script for me and it is a good time to check out the computer to see if there is anything else that needs to be addressed.

:Run CFScript:

Please start by opening Notepad and copy/paste the text in the box into the window:
ClearJavaCache::

Folder::
C:\ProgramData\InstallMate
Save it to your desktop as CFScript.txt

Referring to the picture above, drag CFScript.txt into ComboFix.exe
CFScriptB-4.gif
This will let ComboFix run again.
Restart if you have to.
Save the produced logfile to your desktop.

Note: Do not mouseclick combofix's window whilst it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"
  • In your next post I need the following
    • report from Combofix
      • let me know of any problems you may have had
        • How is the computer doing now after running the script?
      Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#9 CascaLonginus

CascaLonginus
  • Topic Starter

  • Members
  • 40 posts
  • OFFLINE
  •  
  • Local time:12:48 PM

Posted 23 February 2013 - 11:22 PM

Here is the log you asked for:

 

ComboFix 13-02-23.01 - Casca 02/23/2013  18:41:44.5.1 - x64
Microsoft Windows 7 Home Premium   6.1.7600.0.1252.1.1033.18.1916.1164 [GMT -8:00]
Running from: c:\users\Casca\Desktop\ComboFix.exe
Command switches used :: c:\users\Casca\Desktop\CFScript.txt
AV: COMODO Antivirus *Disabled/Updated* {458BB331-2324-0753-3D5F-1472EB102AC0}
FW: COMODO Firewall *Disabled* {7DB03214-694B-060B-1600-BD4715C36DBB}
SP: COMODO Antivirus *Disabled/Updated* {FEEA52D5-051E-08DD-07EF-2F009097607D}
.
.
(((((((((((((((((((((((((   Files Created from 2013-01-24 to 2013-02-24  )))))))))))))))))))))))))))))))
.
.
2013-02-24 02:50 . 2013-02-24 02:50    --------    d-----w-    c:\users\Public\AppData\Local\temp
2013-02-24 02:50 . 2013-02-24 02:50    --------    d-----w-    c:\users\Default\AppData\Local\temp
2013-02-23 05:53 . 2013-02-23 05:53    --------    d-----w-    c:\program files (x86)\Common Files\Skype
2013-02-02 02:01 . 2013-02-02 02:01    --------    d-----w-    c:\program files (x86)\Common Files\InstallShield
2013-02-02 02:01 . 2013-02-02 02:01    --------    d-----w-    c:\program files (x86)\NVIDIA nTune Performance Application
2013-01-31 07:53 . 2013-01-31 19:52    --------    d-----w-    c:\users\Casca\AppData\Roaming\WinPatrol
2013-01-30 05:12 . 2013-01-30 05:12    --------    d-----w-    c:\users\Casca\AppData\Roaming\Unity
2013-01-30 05:07 . 2013-01-30 05:07    --------    d-----w-    c:\users\Casca\AppData\Local\Unity
2013-01-30 04:29 . 2013-01-30 04:40    --------    d-----w-    c:\users\Casca\mbar
2013-01-30 01:00 . 2013-01-30 01:03    --------    d-----w-    c:\programdata\HitmanPro
.
.
.
((((((((((((((((((((((((((((((((((((((((   Find3M Report   ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2013-02-13 04:06 . 2012-11-14 00:12    71024    ----a-w-    c:\windows\SysWow64\FlashPlayerCPLApp.cpl
2013-02-13 04:06 . 2012-11-14 00:12    691568    ----a-w-    c:\windows\SysWow64\FlashPlayerApp.exe
2013-01-24 22:43 . 2012-12-15 04:45    43216    ----a-w-    c:\windows\system32\cmdcsr.dll
2013-01-24 22:43 . 2012-12-15 04:45    461384    ----a-w-    c:\windows\system32\guard64.dll
2013-01-24 22:43 . 2012-12-15 04:45    354752    ----a-w-    c:\windows\SysWow64\guard32.dll
2013-01-24 22:42 . 2012-12-15 04:45    326352    ----a-w-    c:\windows\system32\cmdvrt64.dll
2013-01-24 22:42 . 2012-09-05 03:22    45776    ----a-w-    c:\windows\system32\cmdkbd64.dll
2013-01-24 22:42 . 2012-12-15 04:45    263888    ----a-w-    c:\windows\SysWow64\cmdvrt32.dll
2013-01-24 22:42 . 2012-09-05 03:07    40656    ----a-w-    c:\windows\SysWow64\cmdkbd32.dll
2013-01-16 19:51 . 2012-12-15 04:45    95752    ----a-w-    c:\windows\system32\drivers\inspect.sys
2013-01-16 19:51 . 2012-12-15 04:45    48360    ----a-w-    c:\windows\system32\drivers\cmdhlp.sys
2013-01-16 19:51 . 2012-12-15 04:45    699880    ----a-w-    c:\windows\system32\drivers\cmdguard.sys
2013-01-16 19:51 . 2012-12-15 04:45    23176    ----a-w-    c:\windows\system32\drivers\cmderd.sys
2012-12-15 00:49 . 2012-09-04 09:35    24176    ----a-w-    c:\windows\system32\drivers\mbam.sys
2012-12-07 05:41 . 2013-01-11 09:16    441856    ----a-w-    c:\windows\system32\Wpc.dll
2012-12-07 05:35 . 2013-01-11 09:16    2745856    ----a-w-    c:\windows\system32\gameux.dll
2012-12-07 05:04 . 2013-01-11 09:16    308736    ----a-w-    c:\windows\SysWow64\Wpc.dll
2012-12-07 04:57 . 2013-01-11 09:16    2576384    ----a-w-    c:\windows\SysWow64\gameux.dll
2012-12-07 03:45 . 2013-01-11 09:16    43520    ----a-w-    c:\windows\system32\csrr.rs
2012-12-07 03:45 . 2013-01-11 09:16    45568    ----a-w-    c:\windows\system32\oflc-nz.rs
2012-12-07 03:45 . 2013-01-11 09:16    30720    ----a-w-    c:\windows\system32\usk.rs
2012-12-07 03:45 . 2013-01-11 09:16    23552    ----a-w-    c:\windows\system32\oflc.rs
2012-12-07 03:45 . 2013-01-11 09:16    40960    ----a-w-    c:\windows\system32\cob-au.rs
2012-12-07 03:45 . 2013-01-11 09:16    44544    ----a-w-    c:\windows\system32\pegibbfc.rs
2012-12-07 03:45 . 2013-01-11 09:16    21504    ----a-w-    c:\windows\system32\grb.rs
2012-12-07 03:45 . 2013-01-11 09:16    20480    ----a-w-    c:\windows\system32\pegi-pt.rs
2012-12-07 03:45 . 2013-01-11 09:16    20480    ----a-w-    c:\windows\system32\pegi-fi.rs
2012-12-07 03:45 . 2013-01-11 09:16    46592    ----a-w-    c:\windows\system32\fpb.rs
2012-12-07 03:45 . 2013-01-11 09:16    20480    ----a-w-    c:\windows\system32\pegi.rs
2012-12-07 03:45 . 2013-01-11 09:16    15360    ----a-w-    c:\windows\system32\djctq.rs
2012-12-07 03:45 . 2013-01-11 09:16    55296    ----a-w-    c:\windows\system32\cero.rs
2012-12-07 03:45 . 2013-01-11 09:16    51712    ----a-w-    c:\windows\system32\esrb.rs
2012-12-07 03:21 . 2013-01-11 09:16    45568    ----a-w-    c:\windows\SysWow64\oflc-nz.rs
2012-12-07 03:21 . 2013-01-11 09:16    43520    ----a-w-    c:\windows\SysWow64\csrr.rs
2012-12-07 03:21 . 2013-01-11 09:16    44544    ----a-w-    c:\windows\SysWow64\pegibbfc.rs
2012-12-07 03:21 . 2013-01-11 09:16    30720    ----a-w-    c:\windows\SysWow64\usk.rs
2012-12-07 03:21 . 2013-01-11 09:16    23552    ----a-w-    c:\windows\SysWow64\oflc.rs
2012-12-07 03:21 . 2013-01-11 09:16    20480    ----a-w-    c:\windows\SysWow64\pegi-pt.rs
2012-12-07 03:21 . 2013-01-11 09:16    20480    ----a-w-    c:\windows\SysWow64\pegi.rs
2012-12-07 03:21 . 2013-01-11 09:16    20480    ----a-w-    c:\windows\SysWow64\pegi-fi.rs
2012-12-07 03:21 . 2013-01-11 09:16    46592    ----a-w-    c:\windows\SysWow64\fpb.rs
2012-12-07 03:21 . 2013-01-11 09:16    21504    ----a-w-    c:\windows\SysWow64\grb.rs
2012-12-07 03:21 . 2013-01-11 09:16    55296    ----a-w-    c:\windows\SysWow64\cero.rs
2012-12-07 03:21 . 2013-01-11 09:16    51712    ----a-w-    c:\windows\SysWow64\esrb.rs
2012-12-07 03:21 . 2013-01-11 09:16    40960    ----a-w-    c:\windows\SysWow64\cob-au.rs
2012-12-07 03:21 . 2013-01-11 09:16    15360    ----a-w-    c:\windows\SysWow64\djctq.rs
2012-11-30 05:50 . 2013-01-11 09:16    362496    ----a-w-    c:\windows\system32\wow64win.dll
2012-11-30 05:50 . 2013-01-11 09:16    243200    ----a-w-    c:\windows\system32\wow64.dll
2012-11-30 05:50 . 2013-01-11 09:15    13312    ----a-w-    c:\windows\system32\wow64cpu.dll
2012-11-30 05:49 . 2013-01-11 09:16    215040    ----a-w-    c:\windows\system32\winsrv.dll
2012-11-30 05:46 . 2013-01-11 09:16    16384    ----a-w-    c:\windows\system32\ntvdm64.dll
2012-11-30 05:43 . 2013-01-11 09:16    424960    ----a-w-    c:\windows\system32\KernelBase.dll
2012-11-30 05:43 . 2013-01-11 09:16    1161216    ----a-w-    c:\windows\system32\kernel32.dll
2012-11-30 05:41 . 2013-01-11 09:15    6144    ---ha-w-    c:\windows\system32\api-ms-win-security-base-l1-1-0.dll
2012-11-30 05:41 . 2013-01-11 09:15    3072    ---ha-w-    c:\windows\system32\api-ms-win-core-xstate-l1-1-0.dll
2012-11-30 05:41 . 2013-01-11 09:16    3584    ---ha-w-    c:\windows\system32\api-ms-win-core-libraryloader-l1-1-0.dll
2012-11-30 05:41 . 2013-01-11 09:15    5120    ---ha-w-    c:\windows\system32\api-ms-win-core-file-l1-1-0.dll
2012-11-30 05:41 . 2013-01-11 09:15    4608    ---ha-w-    c:\windows\system32\api-ms-win-core-threadpool-l1-1-0.dll
2012-11-30 05:41 . 2013-01-11 09:15    4608    ---ha-w-    c:\windows\system32\api-ms-win-core-processthreads-l1-1-0.dll
2012-11-30 05:41 . 2013-01-11 09:15    4096    ---ha-w-    c:\windows\system32\api-ms-win-core-sysinfo-l1-1-0.dll
2012-11-30 05:41 . 2013-01-11 09:15    4096    ---ha-w-    c:\windows\system32\api-ms-win-core-synch-l1-1-0.dll
2012-11-30 05:41 . 2013-01-11 09:15    4096    ---ha-w-    c:\windows\system32\api-ms-win-core-localregistry-l1-1-0.dll
2012-11-30 05:41 . 2013-01-11 09:15    3584    ---ha-w-    c:\windows\system32\api-ms-win-core-rtlsupport-l1-1-0.dll
2012-11-30 05:41 . 2013-01-11 09:15    3584    ---ha-w-    c:\windows\system32\api-ms-win-core-processenvironment-l1-1-0.dll
2012-11-30 05:41 . 2013-01-11 09:15    3584    ---ha-w-    c:\windows\system32\api-ms-win-core-namedpipe-l1-1-0.dll
2012-11-30 05:41 . 2013-01-11 09:15    3584    ---ha-w-    c:\windows\system32\api-ms-win-core-misc-l1-1-0.dll
2012-11-30 05:41 . 2013-01-11 09:15    3584    ---ha-w-    c:\windows\system32\api-ms-win-core-memory-l1-1-0.dll
2012-11-30 05:41 . 2013-01-11 09:15    3584    ---ha-w-    c:\windows\system32\api-ms-win-core-heap-l1-1-0.dll
2012-11-30 05:41 . 2013-01-11 09:15    3072    ---ha-w-    c:\windows\system32\api-ms-win-core-util-l1-1-0.dll
2012-11-30 05:41 . 2013-01-11 09:15    3072    ---ha-w-    c:\windows\system32\api-ms-win-core-string-l1-1-0.dll
2012-11-30 05:41 . 2013-01-11 09:15    3072    ---ha-w-    c:\windows\system32\api-ms-win-core-profile-l1-1-0.dll
2012-11-30 05:41 . 2013-01-11 09:15    3072    ---ha-w-    c:\windows\system32\api-ms-win-core-io-l1-1-0.dll
2012-11-30 05:41 . 2013-01-11 09:15    3072    ---ha-w-    c:\windows\system32\api-ms-win-core-handle-l1-1-0.dll
2012-11-30 05:41 . 2013-01-11 09:15    3072    ---ha-w-    c:\windows\system32\api-ms-win-core-fibers-l1-1-0.dll
2012-11-30 05:41 . 2013-01-11 09:15    4096    ---ha-w-    c:\windows\system32\api-ms-win-core-localization-l1-1-0.dll
2012-11-30 05:41 . 2013-01-11 09:15    3072    ---ha-w-    c:\windows\system32\api-ms-win-core-interlocked-l1-1-0.dll
2012-11-30 05:41 . 2013-01-11 09:15    3072    ---ha-w-    c:\windows\system32\api-ms-win-core-errorhandling-l1-1-0.dll
2012-11-30 05:41 . 2013-01-11 09:15    3072    ---ha-w-    c:\windows\system32\api-ms-win-core-delayload-l1-1-0.dll
2012-11-30 05:41 . 2013-01-11 09:15    3072    ---ha-w-    c:\windows\system32\api-ms-win-core-debug-l1-1-0.dll
2012-11-30 05:41 . 2013-01-11 09:15    3072    ---ha-w-    c:\windows\system32\api-ms-win-core-datetime-l1-1-0.dll
2012-11-30 05:41 . 2013-01-11 09:15    3072    ---ha-w-    c:\windows\system32\api-ms-win-core-console-l1-1-0.dll
2012-11-30 05:06 . 2013-01-11 09:16    5120    ----a-w-    c:\windows\SysWow64\wow32.dll
2012-11-30 05:06 . 2013-01-11 09:16    274944    ----a-w-    c:\windows\SysWow64\KernelBase.dll
2012-11-30 04:56 . 2013-01-11 09:16    3584    ---ha-w-    c:\windows\SysWow64\api-ms-win-core-libraryloader-l1-1-0.dll
2012-11-30 04:56 . 2013-01-11 09:15    5120    ---ha-w-    c:\windows\SysWow64\api-ms-win-core-file-l1-1-0.dll
2012-11-30 04:56 . 2013-01-11 09:15    4608    ---ha-w-    c:\windows\SysWow64\api-ms-win-core-processthreads-l1-1-0.dll
2012-11-30 04:56 . 2013-01-11 09:15    4096    ---ha-w-    c:\windows\SysWow64\api-ms-win-core-sysinfo-l1-1-0.dll
2012-11-30 04:56 . 2013-01-11 09:15    4096    ---ha-w-    c:\windows\SysWow64\api-ms-win-core-synch-l1-1-0.dll
2012-11-30 04:56 . 2013-01-11 09:15    4096    ---ha-w-    c:\windows\SysWow64\api-ms-win-core-misc-l1-1-0.dll
2012-11-30 04:56 . 2013-01-11 09:15    4096    ---ha-w-    c:\windows\SysWow64\api-ms-win-core-localregistry-l1-1-0.dll
2012-11-30 04:56 . 2013-01-11 09:15    3584    ---ha-w-    c:\windows\SysWow64\api-ms-win-core-processenvironment-l1-1-0.dll
2012-11-30 04:56 . 2013-01-11 09:15    3584    ---ha-w-    c:\windows\SysWow64\api-ms-win-core-namedpipe-l1-1-0.dll
2012-11-30 04:56 . 2013-01-11 09:15    3584    ---ha-w-    c:\windows\SysWow64\api-ms-win-core-memory-l1-1-0.dll
2012-11-30 04:56 . 2013-01-11 09:15    3584    ---ha-w-    c:\windows\SysWow64\api-ms-win-core-interlocked-l1-1-0.dll
2012-11-30 04:56 . 2013-01-11 09:15    3584    ---ha-w-    c:\windows\SysWow64\api-ms-win-core-heap-l1-1-0.dll
2012-11-30 04:56 . 2013-01-11 09:15    3072    ---ha-w-    c:\windows\SysWow64\api-ms-win-core-rtlsupport-l1-1-0.dll
2012-11-30 04:56 . 2013-01-11 09:15    3072    ---ha-w-    c:\windows\SysWow64\api-ms-win-core-profile-l1-1-0.dll
2012-11-30 04:56 . 2013-01-11 09:15    4096    ---ha-w-    c:\windows\SysWow64\api-ms-win-core-localization-l1-1-0.dll
2012-11-30 04:56 . 2013-01-11 09:15    3072    ---ha-w-    c:\windows\SysWow64\api-ms-win-core-string-l1-1-0.dll
2012-11-30 04:56 . 2013-01-11 09:15    3072    ---ha-w-    c:\windows\SysWow64\api-ms-win-core-io-l1-1-0.dll
.
.
(((((((((((((((((((((((((((((((((((((   Reg Loading Points   ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]
"WinPatrol"="c:\program files (x86)\BillP Studios\WinPatrol\winpatrol.exe" [2013-01-04 404712]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 0 (0x0)
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableLUA"= 0 (0x0)
"EnableUIADesktopToggle"= 0 (0x0)
"PromptOnSecureDesktop"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows nt\currentversion\windows]
"LoadAppInit_DLLs"=1 (0x1)
"AppInit_DLLs"=c:\windows\SysWOW64\guard32.dll
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows nt\currentversion\drivers32]
"aux1"=wdmaud.drv
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\hitmanpro37]
@=""
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\hitmanpro37.sys]
@=""
.
R2 MBAMScheduler;MBAMScheduler;c:\program files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe [2012-12-15 398184]
R2 MBAMService;MBAMService;c:\program files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe [2012-12-15 682344]
R3 cmdvirth;COMODO Virtual Service Manager;c:\program files\COMODO\COMODO Internet Security\cmdvirth.exe [2013-01-24 158928]
R3 LVRS64;Logitech RightSound Filter Driver;c:\windows\system32\DRIVERS\lvrs64.sys [2012-01-18 351136]
R3 LVUVC64;Logitech Webcam C160(UVC);c:\windows\system32\DRIVERS\lvuvc64.sys [2012-01-18 4865568]
R3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [2012-12-15 24176]
R3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;c:\windows\system32\Drivers\RtsUStor.sys [2010-02-01 232992]
S1 cmderd;COMODO Internet Security Eradication Driver;c:\windows\system32\DRIVERS\cmderd.sys [2013-01-16 23176]
S1 cmdGuard;COMODO Internet Security Sandbox Driver;c:\windows\system32\DRIVERS\cmdguard.sys [2013-01-16 699880]
S1 cmdHlp;COMODO Internet Security Helper Driver;c:\windows\system32\DRIVERS\cmdhlp.sys [2013-01-16 48360]
S2 UMVPFSrv;UMVPFSrv;c:\program files (x86)\Common Files\logishrd\LVMVFM\UMVPFSrv.exe [2012-01-18 450848]
S3 FwLnk;FwLnk Driver;c:\windows\system32\DRIVERS\FwLnk.sys [2009-07-07 9216]
S3 L1C;NDIS Miniport Driver for Atheros AR813x/AR815x PCI-E Ethernet Controller;c:\windows\system32\DRIVERS\L1C62x64.sys [2011-04-20 169584]
.
.
--- Other Services/Drivers In Memory ---
.
*NewlyCreated* - NTWEJB
*Deregistered* - ntwejb
*Deregistered* - secdrv
.
.
--------- X64 Entries -----------
.
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2010-03-18 166424]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2010-03-18 391192]
"Persistence"="c:\windows\system32\igfxpers.exe" [2010-03-18 410648]
"cAudioFilterAgent"="c:\program files\Conexant\cAudioFilterAgent\cAudioFilterAgent64.exe" [2010-03-10 520760]
"SmartAudio"="c:\program files\CONEXANT\SAII\SAIICpl.exe" [2009-11-19 307768]
"SynTPEnh"="c:\program files (x86)\Synaptics\SynTP\SynTPEnh.exe" [BU]
"TosVolRegulator"="c:\program files\TOSHIBA\TosVolRegulator\TosVolRegulator.exe" [2009-11-11 24376]
"COMODO Internet Security"="c:\program files\COMODO\COMODO Internet Security\cistray.exe" [2013-01-24 1451728]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows]
"AppInit_DLLs"=c:\windows\SysWOW64\guard32.dll c:\windows\SysWOW64\guard32.dll c:\windows\System32\guard64.dll
.
------- Supplementary Scan -------
.
uLocal Page = c:\windows\system32\blank.htm
uStart Page = hxxp://www.google.com/ig?brand=TSNA&bmod=TSNA
mStart Page = hxxp://www.google.com/ig/redirectdomain?brand=TSNA&bmod=TSNA
mLocal Page = c:\windows\SysWOW64\blank.htm
IE: E&xport to Microsoft Excel - c:\progra~2\MIF5BA~1\Office12\EXCEL.EXE/3000
TCP: DhcpNameServer = 192.168.0.1 205.171.2.25
TCP: Interfaces\{9BF3F908-1A7B-4E45-A4BE-7393539D6A36}: NameServer = 205.171.3.65,205.171.2.65
FF - ProfilePath - c:\users\Casca\AppData\Roaming\Mozilla\Firefox\Profiles\9wd9f29o.default\
FF - prefs.js: browser.startup.homepage - google.com
FF - ExtSQL: 2013-02-23 01:09; {d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}; c:\users\Casca\AppData\Roaming\Mozilla\Firefox\Profiles\9wd9f29o.default\extensions\{d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}.xpi
FF - ExtSQL: 2013-02-23 01:10; donottrackplus@abine.com; c:\users\Casca\AppData\Roaming\Mozilla\Firefox\Profiles\9wd9f29o.default\extensions\donottrackplus@abine.com
FF - ExtSQL: 2013-02-23 02:11; {a0d7ccb3-214d-498b-b4aa-0e8fda9a7bf7}; c:\users\Casca\AppData\Roaming\Mozilla\Firefox\Profiles\9wd9f29o.default\extensions\{a0d7ccb3-214d-498b-b4aa-0e8fda9a7bf7}
.
- - - - ORPHANS REMOVED - - - -
.
Toolbar-Locked - (no file)
ShellIconOverlayIdentifiers-{472083B0-C522-11CF-8763-00608CC02F24} - (no file)
AddRemove-{FBBC4667-2521-4E78-B1BD-8706F774549B} - c:\programdata\{249B9E04-F0FC-434D-B0D8-12D3EDFF3B77}\Best Buy Software Installer Setup.exe
.
.
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
Completion time: 2013-02-23  20:07:54
ComboFix-quarantined-files.txt  2013-02-24 04:07
.
Pre-Run: 205,949,284,352 bytes free
Post-Run: 205,521,129,472 bytes free
.
- - End Of File - - 9060838CCF52895C283DE9D0E6CC79A3

 

 

I seem to be running pretty good again, but there are little things about the web now, that are too hard to properly explain in this post.

I have not been freezing, and pages load faster now.



#10 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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Posted 23 February 2013 - 11:56 PM


Hello

These logs are looking allot better. But we still have some work to do.

Please print out these instructions, or copy them to a Notepad file. It will make it easier for you to follow the instructions and complete all of the necessary steps..

uninstall some programs

NOTE** Because of the cleanup process some of the programs I have listed may not be in add/remove anymore this is fine just move to the next item on the list.

You can remove these programs using add/remove or you can use the free uninstaller from Revo (Revo does allot better of a job)
  • Programs to remove

    • Adobe Reader X (10.1.5)

  • Please download and install Revo Uninstaller Free
  • Double click Revo Uninstaller to run it.
  • From the list of programs double click on The Program to remove
  • When prompted if you want to uninstall click Yes.
  • Be sure the Moderate option is selected then click Next.
  • The program will run, If prompted again click Yes
  • when the built-in uninstaller is finished click on Next.
  • Once the program has searched for leftovers click Next.
  • Check/tick the bolded items only on the list then click Delete
  • when prompted click on Yes and then on next.
  • put a check on any folders that are found and select delete
  • when prompted select yes then on next
  • Once done click Finish.
  • .



    Update Adobe reader
    • Recently there have been vulnerabilities detected in older versions of Adobe Reader. It is strongly suggested that you update to the current version.

      You can download it from http://www.adobe.com/products/acrobat/readstep2.html
      After installing the latest Adobe Reader, uninstall all previous versions.
      If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.
      • If you don't like Adobe Reader (53 MB), you can download Foxit PDF Reader(7 MB) from here. It's a much smaller file to download and uses a lot less resources than Adobe Reader.

        Note: When installing FoxitReader, be careful not to install anything to do with AskBar.

    Clean Out Temp Files
    • This small application you may want to keep and use once a week to keep the computer clean.

      Download CCleaner from here http://www.ccleaner.com/
      • Run the installer to install the application.
      • When it gives you the option to install Yahoo toolbar uncheck the box next to it.
      • Run CCleaner. (make sure under Windows tab all the boxes of Internet Explorer and Windows explorer are checked. Under System check Empty Recycle Bin and Temporary Files. Under Application tab all the boxes should be checked).
      • Click Run Cleaner.
      • Close CCleaner.
: Malwarebytes' Anti-Malware :


I see You have MBAM installed on the computer - that is great!! it is a very good program! I would like you to run a quick scan for me now
  • Double-click mbam icon
  • go to the update tab at the top
  • click on check for updates
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
  • When completed, a log will open in Notepad. please copy and paste the log into your next reply
    • If you accidentally close it, the log file is saved here and will be named like this:
    • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt
Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.


Download HijackThis
  • Go Here to download HijackThis program
  • Save HijackThis to your desktop.
  • Right Click on Hijackthis and select "Run as Admin" (XP users just need to double click to run)
  • Click on "Do A system scan and save a logfile" (if you do not see "Do A system scan and save a logfile" then click on main menu)
  • copy and paste hijackthis report into the topic
"information and logs"
  • In your next post I need the following
    • Log From MBAM
      • report from Hijackthis
        • let me know of any problems you may have had
          • How is the computer doing now?
        Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#11 CascaLonginus

CascaLonginus
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  • Members
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  • Local time:12:48 PM

Posted 24 February 2013 - 02:50 AM

Here are the logs you asked for, and hijack this experienced a few problems during the scan, it finished, but I have no clue if the "failures" have scewed the results...

 

HijackThis:

 

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 11:35:31 PM, on 2/23/2013
Platform: Windows 7  (WinNT 6.00.3504)
MSIE: Internet Explorer v8.00 (8.00.7600.16385)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe
C:\Users\Casca\Desktop\HijackThis.exe
C:\Program Files (x86)\Mozilla Firefox\firefox.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O4 - HKLM\..\Run: [WinPatrol] C:\Program Files (x86)\BillP Studios\WinPatrol\winpatrol.exe -expressboot
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~2\MIF5BA~1\Office12\EXCEL.EXE/3000
O17 - HKLM\System\CCS\Services\Tcpip\..\{9BF3F908-1A7B-4E45-A4BE-7393539D6A36}: NameServer = 205.171.3.65,205.171.2.65
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~2\COMMON~1\Skype\SKYPE4~1.DLL
O20 - AppInit_DLLs: C:\Windows\SysWOW64\guard32.dll
O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\windows\System32\alg.exe (file missing)
O23 - Service: COMODO Internet Security Helper Service (cmdAgent) - COMODO - C:\Program Files\COMODO\COMODO Internet Security\cmdagent.exe
O23 - Service: COMODO Virtual Service Manager (cmdvirth) - COMODO - C:\Program Files\COMODO\COMODO Internet Security\cmdvirth.exe
O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\windows\System32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\windows\system32\fxssvc.exe (file missing)
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\windows\system32\lsass.exe (file missing)
O23 - Service: MBAMScheduler - Malwarebytes Corporation - C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe
O23 - Service: MBAMService - Malwarebytes Corporation - C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\windows\System32\msdtc.exe (file missing)
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\windows\system32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\windows\system32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\windows\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\windows\System32\snmptrap.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\windows\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\windows\system32\sppsvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\windows\system32\UI0Detect.exe (file missing)
O23 - Service: UMVPFSrv - Logitech Inc. - C:\Program Files (x86)\Common Files\logishrd\LVMVFM\UMVPFSrv.exe
O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\windows\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\windows\system32\vssvc.exe (file missing)
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\windows\system32\wbengine.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: Windows Media Player Network Sharing Service (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)

--
End of file - 5139 bytes

 

MBAM:

 

Malwarebytes Anti-Malware (PRO) 1.70.0.1100
www.malwarebytes.org

Database version: v2013.02.23.08

Windows 7 x64 NTFS
Internet Explorer 8.0.7600.16385
Casca :: CASCALONGINUS [administrator]

Protection: Enabled

2/23/2013 11:45:00 PM
mbam-log-2013-02-23 (23-45-00).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM | P2P
Scan options disabled:
Objects scanned: 205919
Time elapsed: 1 minute(s), 55 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)

 

My computer seems to be doing better, but I havent used it much.

I uninstalled, and updated adobe, and ran ccleaner.



#12 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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Posted 24 February 2013 - 02:57 AM


Greetings

These logs are looking very good, we are almost done!!! Just one more scan to go.

:Remove unneeded start-up entries:

This part of the fix is purely optional
These are programs that start up when you turn on your computer but don't need to be, any of these programs you can click on their icons (or start from the control panel) and start the program when you need it. By stopping these programs you will boot up faster and your computer will work faster.
  • Run HijackThis (rightclick and run as admin)
  • Click on the Scan button
  • Put a check beside all of the items listed below (if present):

    • O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"

  • Close all open windows and browsers/email, etc...
  • Click on the "Fix Checked" button
  • When completed, close the application.
    • NOTE**You can research each of those lines >here< and see if you want to keep them or not
      just copy the name between the brackets and paste into the search space
      O4 - HKLM\..\Run: [IntelliPoint]

Eset Online Scanner

**Note** You will need to use Internet explorer for this scan - Vista and win 7 right click on IE shortcut and run as admin

Go Eset web page to run an online scanner from ESET.
  • Turn off the real time scanner of any existing antivirus program while performing the online scan
  • click on the Run ESET Online Scanner button
  • Tick the box next to YES, I accept the Terms of Use.
    • Click Start
  • When asked, allow the add/on to be installed
    • Click Start
  • Make sure that the option Remove found threats is unticked
  • Click on Advanced Settings, ensure the options
    • Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.

  • Click Scan
  • wait for the virus definitions to be downloaded
  • Wait for the scan to finish
  • When the scan is complete
    • If no threats were found
      • put a checkmark in "Uninstall application on close"
      • close program
      • report to me that nothing was found
  • If threats were found
    • click on "list of threats found"
    • click on "export to text file" and save it as ESET SCAN and save to the desktop
    • Click on back
    • put a checkmark in "Uninstall application on close"
    • click on finish
    • close program
    • copy and paste the report here
Gringo
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#13 CascaLonginus

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Posted 24 February 2013 - 04:36 AM

Deleted entries, ran the online scan, came up clean.



#14 gringo_pr

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Posted 24 February 2013 - 02:59 PM


Hello CascaLonginus

Very well done!! This is my general post for when your logs show no more signs of malware - Please let me know if you still are having problems with your computer and what these problems are.

:Why we need to remove some of our tools:
  • Some of the tools we have used to clean your computer were made by fellow malware fighters and are very powerful and if used incorrectly or at the wronge time can make the computer an expensive paper weight.
    They are updated all the time and some of them more than once a day so by the time you are ready to use them again they will already be outdated.

    The following procedures will implement some cleanup procedures to remove these tools. It will also reset your System Restore by flushing out previous restore points and create a new restore point. It will also remove all the backups our tools may have made.
:DeFogger:

Note** Defogger only needs to be run if it was run when we first started. If you have not already run it then skip this.
  • To re-enable your Emulation drivers, double click DeFogger to run the tool.
    • The application window will appear
    • Click the Re-enable button to re-enable your CD Emulation drivers
    • Click Yes to continue
    • A 'Finished!' message will appear
    • Click OK
    • DeFogger will now ask to reboot the machine - click OK.
    Your Emulation drivers are now re-enabled.

:Uninstall ComboFix:
  • turn off all active protection software
  • push the "windows key" + "R" (between the "Ctrl" button and "Alt" Button)
  • please copy and past the following into the box ComboFix /Uninstall and click OK.
  • Note the space between the X and the /Uninstall, it needs to be there.
  • CF-Uninstall.png
  • :Remove the rest of our tools:

    Please download OTCleanIt and save it to desktop. This tool will remove all the tools we used to clean your pc.
    • Double-click OTCleanIt.exe.
    • Click the CleanUp! button.
    • Select Yes when the "Begin cleanup Process?" prompt appears.
    • If you are prompted to Reboot during the cleanup, select Yes.
    • The tool will delete itself once it finishes, if not delete it by yourself.
    • If asked to restart the computer, please do so
    Note: If you receive a warning from your firewall or other security programs regarding OTCleanIt attempting to contact the internet, please allow it to do so.

    :The programs you can keep:

    Some of the programs that we have used would be a good idea to keep and used often in helping to keep the computer clean. I use these programs on my computer.
    • Revo Uninstaller Free - this is the uninstaller that I had you download and works allot better than add/remove in windows and has saved me more than once from corrupted installs and uninstalls

      CCleaner - This is a good program to clean out temp files, I would use this once a week or before any malware scan to remove unwanted temp files - It has a built in registry cleaner but I would leave that alone and not use any registry cleaner

      Malwarebytes' Anti-Malware The Gold standerd today in antimalware scanners

    :Security programs:

    One of the questions I am asked all the time is "What programs do you use" I have at this time 4 computers in my home and I have this setup on all 4 of them.
    • Microsoft Security Essentials - provides real-time protection for your home PC that guards against viruses, spyware, and other malicious software.
    • WinPatrol As a robust security monitor, WinPatrol will alert you to hijackings, malware attacks and critical changes made to your computer without your permission. WinPatrol takes snapshot of your critical system resources and alerts you to any changes that may occur without your knowledge.
    • Malwarebytes' Anti-Malware Malwarebytes' Anti-Malware is a new and powerful anti-malware tool. It is
      totally free but for real-time protection you will have to pay a small one-time fee. We used this to help clean your computer and recomend keeping it and using often. (I have upgraded to the paid version of MBAM and I am glad I did)

      Note** If you decide to install MSE you will need to uninstall your present Antivirus
:Security awareness:


It is good security practice to change your passwords to all your online accounts on a fairly regular basis, this is especially true after an infection. Refer to this Microsoft article
Strong passwords: How to create and use them Then consider a password keeper, to keep all your passwords safe. KeePass is a small utility that allows you to manage all your passwords.


The other question I am asked all the time is "How can I prevent this from happening again." and the short answer to that is to be aware of what is out there and how to start spotting dangers.

Here are some articles that are must reads and should be read by everybody in your household that uses the internetHere is some more reading for you from some of my collegesquoted from Tech Support Forum

Conclusion

There is no such thing as ‘perfect security’. This applies to many things, not just computer systems. Using the above guide you should be able to take all the reasonable steps you can to prevent infection. However, the most important part of all this is you, the user. Surf sensibly and think before you download a file or click on a link. Take a few moments to assess the possible risks and you should be able to enjoy all the internet has to offer.

I'd be grateful if you could reply to this post so that I know you have read it and, if you've no other questions, the thread can then be closed.

I Will Keep This Open For About Three Days, If Anything Comes Up - Just Come Back And Let Me Know, after that time you will have to send me a PM

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#15 CascaLonginus

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Posted 24 February 2013 - 11:24 PM

Hello Gringo, all seems to be well, except for a few wierd new behaviors with the computer that over the net help most likely won't help, as to accuratly describe them would be very difficult, one would have to actually see what I'm talking about to gain a decent understanding, so thank you very much...Again. (You helped me last time I was here)

 

I do have one more question for you.

When I make a donation, am I making it to you personally, or to the bleeping computer general fund to help keep you all going? I only ask, because it would be nice to know that most, or at least some of it goes to the one helping me, and I know you are a very busy bee here at bleeping computer, because you seem to get back to me at all times of the day/night...I don't really care either way, just wondering...






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