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Infected with trojan patchep!sys - need help removing


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19 replies to this topic

#1 nicbenweeks

nicbenweeks

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  • Local time:07:57 AM

Posted 22 February 2013 - 07:42 AM

I originally posted this in the Security forum. I have Windows 7 Home Premium and a 64 bit operating system. From my previous post I performed the following:

 

Downloaded and ran Malewarebytes. It didn't find anything.

 

Downloaded and ran ADW Cleaner. It didn't find anything.

 

Scanned with ESET online scan. It did find something, but not the virus above.

 

I was sent here and used the preparation guide. I ran DDS and the logs are attached or copied below per Preparation guide instructions.

 

BTW, I found out about this infection from my Norton Anti-virus software. It tells me the infection is at c:/Windows/system32/services.exe and needs a Manual removal. 

 

thanks in advance.

 

 

DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 9.0.8112.16464  BrowserJavaVersion: 10.5.0
Run by owner at 5:52:51 on 2013-02-22
Microsoft Windows 7 Home Premium   6.1.7601.1.1252.1.1033.18.3032.1462 [GMT -5:00]
.
AV: Norton AntiVirus *Disabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF}
SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Norton AntiVirus *Enabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}
.
============== Running Processes ===============
.
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files\SUPERAntiSpyware\SASCORE64.EXE
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Windows\system32\Dwm.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Windows\Explorer.EXE
C:\Program Files (x86)\grayson smile\mbamscheduler.exe
C:\Program Files (x86)\grayson smile\mbamservice.exe
C:\Program Files (x86)\Norton AntiVirus\Engine\18.7.1.3\ccSvcHst.exe
C:\Program Files (x86)\grayson smile\mbamgui.exe
C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\system32\svchost.exe -k LocalSystemNetworkRestricted
C:\Program Files\Western Digital\WD SmartWare\WD Drive Manager\WDDMService.exe
C:\Program Files (x86)\Western Digital\WD Smartware\Front Parlor\WDFME\WDFME.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files (x86)\McAfee Security Scan\3.0.285\SSScheduler.exe
C:\Program Files\Western Digital\WD SmartWare\WD Drive Manager\WDDMStatus.exe
C:\Program Files (x86)\Western Digital\WD Smartware\Front Parlor\WDSC.exe
C:\Program Files (x86)\VTech\DownloadManager\System\AgentMonitor.exe
C:\Program Files (x86)\Common Files\Microsoft Shared\Virtualization Handler\CVH.EXE
C:\Program Files (x86)\Norton AntiVirus\Engine\18.7.1.3\ccSvcHst.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files (x86)\Yahoo!\SoftwareUpdate\YahooAUService.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe
C:\Program Files (x86)\Common Files\Microsoft Shared\Virtualization Handler\CVHSVC.EXE
C:\Windows\system32\taskhost.exe
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files (x86)\Google\Update\1.3.21.135\GoogleCrashHandler.exe
C:\Windows\System32\WUDFHost.exe
C:\Program Files (x86)\Google\Update\1.3.21.135\GoogleCrashHandler64.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\System32\svchost.exe -k LocalServicePeerNet
Q:\140061.enu\Office14\ONENOTEM.EXE
C:\Program Files (x86)\Common Files\microsoft shared\virtualization handler\OfficeVirt.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_11_5_502_149_ActiveX.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Microsoft\BingBar\7.1.391.0\SeaPort.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\System32\cscript.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.yahoo.com/?fr=fp-yie9
uWindow Title = Windows Internet Explorer provided by Yahoo!
uDefault_Page_URL = hxxp://www.yahoo.com/?fr=fp-yie9
mWinlogon: Userinit = userinit.exe,
BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO: Canon Easy-WebPrint EX BHO: {3785D0AD-BFFF-47F6-BF5B-A587C162FED9} - C:\Program Files (x86)\Canon\Easy-WebPrint EX\ewpexbho.dll
BHO: Symantec Intrusion Prevention: {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton AntiVirus\Engine\18.7.1.3\ips\ipsbho.dll
BHO: Java™ Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll
BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: Windows Live Messenger Companion Helper: {9FDDE16B-836F-4806-AB1F-1455CBEFF289} - C:\Program Files (x86)\Windows Live\Companion\companioncore.dll
BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
BHO: Bing Bar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - C:\Program Files (x86)\Microsoft\BingBar\7.1.391.0\BingExt.dll
BHO: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll
BHO: SingleInstance Class: {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn0\YTSingleInstance.dll
TB: Yahoo! Toolbar: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn0\yt.dll
TB: Canon Easy-WebPrint EX: {759D9886-0C6F-4498-BAB6-4A5F47C6C72F} - C:\Program Files (x86)\Canon\Easy-WebPrint EX\ewpexhlp.dll
TB: Bing Bar: {8dcb7100-df86-4384-8842-8fa844297b3f} -
TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
EB: Canon Easy-WebPrint EX: {21347690-EC41-4F9A-8887-1F4AEE672439} - C:\Program Files (x86)\Canon\Easy-WebPrint EX\ewpexhlp.dll
mRun: [AppleSyncNotifier] C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe
mRun: [AgentMonitor] C:\Program Files (x86)\VTech\DownloadManager\System\AgentMonitor.exe
StartupFolder: C:\Users\owner\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\ONENOT~1.LNK - C:\Program Files (x86)\Common Files\Microsoft Shared\Virtualization Handler\CVH.EXE
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\MCAFEE~1.LNK - C:\Program Files (x86)\McAfee Security Scan\3.0.285\SSScheduler.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\WDDMST~1.LNK - C:\Program Files\Western Digital\WD SmartWare\WD Drive Manager\WDDMStatus.exe
mPolicies-Explorer: NoActiveDesktop = dword:1
mPolicies-Explorer: NoActiveDesktopChanges = dword:1
mPolicies-System: ConsentPromptBehaviorAdmin = dword:5
mPolicies-System: ConsentPromptBehaviorUser = dword:3
mPolicies-System: EnableUIADesktopToggle = dword:0
IE: {0000036B-C524-4050-81A0-243669A86B9F} - {B63DBA5F-523F-4B9C-A43D-65DF1977EAD3} - C:\Program Files (x86)\Windows Live\Companion\companioncore.dll
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
DPF: {02BCC737-B171-4746-94C9-0D8A0B2C0089} - hxxp://office.microsoft.com/_layouts/ClientBin/ieawsdc32.cab
DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} - hxxp://download.eset.com/special/eos/OnlineScanner.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_29-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0029-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_29-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_29-windows-i586.cab
DPF: {CF84DAC5-A4F5-419E-A0BA-C01FFD71112F} - hxxp://content.systemrequirementslab.com.s3.amazonaws.com/global/bin/srldetect_intel_4.5.5.0.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
TCP: NameServer = 209.18.47.61 209.18.47.62
TCP: Interfaces\{9F4AD6BA-0DB0-4C22-9B66-2248723FA53C} : DHCPNameServer = 209.18.47.61 209.18.47.62
TCP: Interfaces\{9F4AD6BA-0DB0-4C22-9B66-2248723FA53C}\36861627C6F647475602E4564777F627B6 : DHCPNameServer = 10.0.1.1
TCP: Interfaces\{9F4AD6BA-0DB0-4C22-9B66-2248723FA53C}\4786275656775656B637 : DHCPNameServer = 209.55.5.10 209.55.5.11
TCP: Interfaces\{9F4AD6BA-0DB0-4C22-9B66-2248723FA53C}\773777962756C6563737 : DHCPNameServer = 192.168.24.15 172.24.1.181 172.24.1.182
TCP: Interfaces\{9F4AD6BA-0DB0-4C22-9B66-2248723FA53C}\E4457425F5343725334474840354B69507835614531796950536 : DHCPNameServer = 192.168.1.1
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
SSODL: WebCheck - <orphaned>
mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "C:\Program Files (x86)\Google\Chrome\Application\24.0.1312.57\Installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome
x64-BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
x64-BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll
x64-TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll
x64-Run: [IgfxTray] C:\Windows\System32\igfxtray.exe
x64-Run: [HotKeysCmds] C:\Windows\System32\hkcmd.exe
x64-Run: [Persistence] C:\Windows\System32\igfxpers.exe
x64-Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - <orphaned>
x64-SSODL: WebCheck - <orphaned>
x64-mASetup: {A509B1FF-37FF-4bFF-8CFF-4F3A747040FF} - C:\Windows\System32\rundll32.exe C:\Windows\System32\advpack.dll,LaunchINFSectionEx C:\Program Files\Internet Explorer\clrtour.inf,DefaultInstall.ResetTour,,12
.
============= SERVICES / DRIVERS ===============
.
R0 SymDS;Symantec Data Store;C:\Windows\System32\drivers\NAVx64\1207010.003\symds64.sys [2012-4-4 450680]
R0 SymEFA;Symantec Extended File Attributes;C:\Windows\System32\drivers\NAVx64\1207010.003\symefa64.sys [2012-4-4 912504]
R1 BHDrvx64;BHDrvx64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NAV_18.5.0.125\Definitions\BASHDefs\20130208.001\BHDrvx64.sys [2013-2-12 1388120]
R1 IDSVia64;IDSVia64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NAV_18.5.0.125\Definitions\IPSDefs\20130221.001\IDSviA64.sys [2013-2-24 513184]
R1 SASDIFSV;SASDIFSV;C:\Program Files\SUPERAntiSpyware\sasdifsv64.sys [2011-7-22 14928]
R1 SASKUTIL;SASKUTIL;C:\Program Files\SUPERAntiSpyware\saskutil64.sys [2011-7-12 12368]
R1 SymIRON;Symantec Iron Driver;C:\Windows\System32\drivers\NAVx64\1207010.003\ironx64.sys [2012-4-4 171128]
R1 SymNetS;Symantec Network Security WFP Driver;C:\Windows\System32\drivers\NAVx64\1207010.003\symnets.sys [2012-4-4 386168]
R2 !SASCORE;SAS Core Service;C:\Program Files\SUPERAntiSpyware\SASCore64.exe [2011-8-11 140672]
R2 cvhsvc;Client Virtualization Handler;C:\Program Files (x86)\Common Files\microsoft shared\Virtualization Handler\CVHSVC.EXE [2012-1-4 822624]
R2 MBAMScheduler;MBAMScheduler;C:\Program Files (x86)\grayson smile\mbamscheduler.exe [2013-2-21 398184]
R2 MBAMService;MBAMService;C:\Program Files (x86)\grayson smile\mbamservice.exe [2013-2-21 682344]
R2 NAV;Norton AntiVirus;C:\Program Files (x86)\Norton AntiVirus\Engine\18.7.1.3\ccsvchst.exe [2012-4-4 130008]
R2 sftlist;Application Virtualization Client;C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe [2011-10-1 508776]
R2 WDDMService;WDDMService;C:\Program Files\Western Digital\WD SmartWare\WD Drive Manager\WDDMService.exe [2010-9-8 288256]
R2 WDFME;WD File Management Engine;C:\Program Files (x86)\Western Digital\WD Smartware\Front Parlor\WDFME\WDFME.exe [2010-9-8 1034752]
R2 WDSC;WD File Management Shadow Engine;C:\Program Files (x86)\Western Digital\WD Smartware\Front Parlor\WDSC.exe [2010-9-8 485376]
R3 BBUpdate;BBUpdate;C:\Program Files (x86)\Microsoft\BingBar\7.1.391.0\SeaPort.EXE [2012-6-11 240208]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2013-2-4 138912]
R3 MBAMProtector;MBAMProtector;C:\Windows\System32\drivers\mbam.sys [2013-2-21 24176]
R3 Sftfs;Sftfs;C:\Windows\System32\drivers\Sftfslh.sys [2011-10-1 764264]
R3 Sftplay;Sftplay;C:\Windows\System32\drivers\Sftplaylh.sys [2011-10-1 268648]
R3 Sftredir;Sftredir;C:\Windows\System32\drivers\Sftredirlh.sys [2011-10-1 25960]
R3 Sftvol;Sftvol;C:\Windows\System32\drivers\Sftvollh.sys [2011-10-1 22376]
R3 sftvsa;Application Virtualization Service Agent;C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe [2011-10-1 219496]
R3 yukonw7;NDIS6.2 Miniport Driver for Marvell Yukon Ethernet Controller;C:\Windows\System32\drivers\yk62x64.sys [2009-9-28 395264]
S2 BBSvc;BingBar Service;C:\Program Files (x86)\Microsoft\BingBar\7.1.391.0\BBSvc.EXE [2012-6-11 193616]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S3 fssfltr;fssfltr;C:\Windows\System32\drivers\fssfltr.sys [2012-6-27 48488]
S3 fsssvc;Windows Live Family Safety Service;C:\Program Files (x86)\Windows Live\Family Safety\fsssvc.exe [2012-3-8 1492840]
S3 LeapFrog-USBLAN;LeapFrog-USBLAN;C:\Windows\System32\drivers\btblan.sys [2009-10-9 40320]
S3 McComponentHostService;McAfee Security Scan Component Host Service;C:\Program Files (x86)\McAfee Security Scan\3.0.285\McCHSvc.exe [2012-9-5 234776]
S3 TsUsbFlt;TsUsbFlt;C:\Windows\System32\drivers\TsUsbFlt.sys [2011-5-2 59392]
S3 USBAAPL64;Apple Mobile USB Driver;C:\Windows\System32\drivers\usbaapl64.sys [2011-8-2 51712]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2011-5-1 1255736]
S3 WDC_SAM;WD SCSI Pass Thru driver;C:\Windows\System32\drivers\wdcsam64.sys [2008-5-6 14464]
S4 wlcrasvc;Windows Live Mesh remote connections service;C:\Program Files\Windows Live\Mesh\wlcrasvc.exe [2010-9-22 57184]
.
=============== Created Last 30 ================
.
2013-02-27 05:53:18 9125352 ------w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{F1B1B890-BCEA-4D3E-91E9-8027CB909182}\mpengine.dll
2013-02-22 11:30:22 -------- d-----w- C:\Program Files (x86)\ESET
2013-02-22 10:47:55 -------- d-----w- C:\ProgramData\APN
2013-02-22 10:36:38 -------- d-----w- C:\Users\owner\AppData\Local\{48411C3B-1D3E-4EF3-B739-C822339A9078}
2013-02-21 22:21:06 24176 ----a-w- C:\Windows\System32\drivers\mbam.sys
2013-02-21 22:21:06 -------- d-----w- C:\Program Files (x86)\grayson smile
2013-02-21 22:20:07 -------- d-----w- C:\Users\owner\AppData\Local\Programs
2013-02-21 03:13:17 -------- d-----w- C:\Users\owner\AppData\Local\{5FB2F490-1E1E-4882-8D0B-90D9D0CE582F}
2013-02-19 17:43:19 9161176 ------w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\Updates\mpengine.dll
2013-02-18 22:09:45 -------- d-----w- C:\Users\owner\AppData\Local\{1884751D-23C9-47FB-9524-72CE37086780}
2013-02-15 21:09:05 -------- d-----w- C:\Users\owner\AppData\Local\{BE11E91A-9D0E-446D-81DF-8B86C646DDF8}
2013-02-15 03:51:20 3153408 ----a-w- C:\Windows\System32\win32k.sys
2013-02-15 03:51:12 5553512 ----a-w- C:\Windows\System32\ntoskrnl.exe
2013-02-15 03:51:10 3967848 ----a-w- C:\Windows\SysWow64\ntkrnlpa.exe
2013-02-15 03:51:10 3913064 ----a-w- C:\Windows\SysWow64\ntoskrnl.exe
2013-02-15 03:51:04 7680 ----a-w- C:\Windows\SysWow64\instnm.exe
2013-02-15 03:51:04 5120 ----a-w- C:\Windows\SysWow64\wow32.dll
2013-02-15 03:51:04 25600 ----a-w- C:\Windows\SysWow64\setup16.exe
2013-02-15 03:51:04 215040 ----a-w- C:\Windows\System32\winsrv.dll
2013-02-15 03:51:04 2048 ----a-w- C:\Windows\SysWow64\user.exe
2013-02-15 03:51:04 14336 ----a-w- C:\Windows\SysWow64\ntvdm64.dll
2013-02-15 03:51:01 1913192 ----a-w- C:\Windows\System32\drivers\tcpip.sys
2013-02-15 03:51:00 288088 ----a-w- C:\Windows\System32\drivers\FWPKCLNT.SYS
2013-02-13 00:56:51 996352 ----a-w- C:\Program Files\Common Files\Microsoft Shared\VGX\VGX.dll
2013-02-13 00:56:51 768000 ----a-w- C:\Program Files (x86)\Common Files\Microsoft Shared\VGX\VGX.dll
2013-02-05 19:13:58 -------- d-----w- C:\Users\owner\AppData\Local\NPE
.
==================== Find3M  ====================
.
2013-02-18 22:05:18 74096 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
2013-02-18 22:05:18 697712 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe
2013-02-18 22:05:11 16365936 ----a-w- C:\Windows\SysWow64\FlashPlayerInstaller.exe
2013-01-17 06:28:58 273840 ------w- C:\Windows\System32\MpSigStub.exe
2013-01-09 01:19:09 2312704 ----a-w- C:\Windows\System32\jscript9.dll
2013-01-09 01:12:03 1392128 ----a-w- C:\Windows\System32\wininet.dll
2013-01-09 01:11:06 1494528 ----a-w- C:\Windows\System32\inetcpl.cpl
2013-01-09 01:07:51 173056 ----a-w- C:\Windows\System32\ieUnatt.exe
2013-01-09 01:07:47 599040 ----a-w- C:\Windows\System32\vbscript.dll
2013-01-09 01:04:42 2382848 ----a-w- C:\Windows\System32\mshtml.tlb
2013-01-08 22:11:21 1800704 ----a-w- C:\Windows\SysWow64\jscript9.dll
2013-01-08 22:03:20 1129472 ----a-w- C:\Windows\SysWow64\wininet.dll
2013-01-08 22:03:12 1427968 ----a-w- C:\Windows\SysWow64\inetcpl.cpl
2013-01-08 21:59:02 142848 ----a-w- C:\Windows\SysWow64\ieUnatt.exe
2013-01-08 21:58:29 420864 ----a-w- C:\Windows\SysWow64\vbscript.dll
2013-01-08 21:56:23 2382848 ----a-w- C:\Windows\SysWow64\mshtml.tlb
2013-01-04 04:43:21 44032 ----a-w- C:\Windows\apppatch\acwow64.dll
2012-12-16 17:11:22 46080 ----a-w- C:\Windows\System32\atmlib.dll
2012-12-16 14:45:03 367616 ----a-w- C:\Windows\System32\atmfd.dll
2012-12-16 14:13:28 295424 ----a-w- C:\Windows\SysWow64\atmfd.dll
2012-12-16 14:13:20 34304 ----a-w- C:\Windows\SysWow64\atmlib.dll
2012-12-07 13:20:16 441856 ----a-w- C:\Windows\System32\Wpc.dll
2012-12-07 13:15:31 2746368 ----a-w- C:\Windows\System32\gameux.dll
2012-12-07 12:26:17 308736 ----a-w- C:\Windows\SysWow64\Wpc.dll
2012-12-07 12:20:43 2576384 ----a-w- C:\Windows\SysWow64\gameux.dll
2012-12-07 11:20:04 30720 ----a-w- C:\Windows\System32\usk.rs
2012-12-07 11:20:03 43520 ----a-w- C:\Windows\System32\csrr.rs
2012-12-07 11:20:03 23552 ----a-w- C:\Windows\System32\oflc.rs
2012-12-07 11:20:01 45568 ----a-w- C:\Windows\System32\oflc-nz.rs
2012-12-07 11:20:01 44544 ----a-w- C:\Windows\System32\pegibbfc.rs
2012-12-07 11:20:01 20480 ----a-w- C:\Windows\System32\pegi-fi.rs
2012-12-07 11:20:00 20480 ----a-w- C:\Windows\System32\pegi-pt.rs
2012-12-07 11:19:59 20480 ----a-w- C:\Windows\System32\pegi.rs
2012-12-07 11:19:58 46592 ----a-w- C:\Windows\System32\fpb.rs
2012-12-07 11:19:57 40960 ----a-w- C:\Windows\System32\cob-au.rs
2012-12-07 11:19:57 21504 ----a-w- C:\Windows\System32\grb.rs
2012-12-07 11:19:57 15360 ----a-w- C:\Windows\System32\djctq.rs
2012-12-07 11:19:56 55296 ----a-w- C:\Windows\System32\cero.rs
2012-12-07 11:19:55 51712 ----a-w- C:\Windows\System32\esrb.rs
2012-11-30 05:45:35 362496 ----a-w- C:\Windows\System32\wow64win.dll
2012-11-30 05:45:35 243200 ----a-w- C:\Windows\System32\wow64.dll
2012-11-30 05:45:35 13312 ----a-w- C:\Windows\System32\wow64cpu.dll
2012-11-30 05:43:12 16384 ----a-w- C:\Windows\System32\ntvdm64.dll
2012-11-30 05:41:07 424448 ----a-w- C:\Windows\System32\KernelBase.dll
2012-11-30 04:53:59 274944 ----a-w- C:\Windows\SysWow64\KernelBase.dll
2012-11-30 03:23:48 338432 ----a-w- C:\Windows\System32\conhost.exe
2012-11-30 02:38:59 6144 ---ha-w- C:\Windows\SysWow64\api-ms-win-security-base-l1-1-0.dll
2012-11-30 02:38:59 4608 ---ha-w- C:\Windows\SysWow64\api-ms-win-core-threadpool-l1-1-0.dll
2012-11-30 02:38:59 3584 ---ha-w- C:\Windows\SysWow64\api-ms-win-core-xstate-l1-1-0.dll
2012-11-30 02:38:59 3072 ---ha-w- C:\Windows\SysWow64\api-ms-win-core-util-l1-1-0.dll
.
============= FINISH:  5:53:33.09 ===============
 

Attached Files



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#2 gringo_pr

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Posted 22 February 2013 - 04:59 PM


Hello nicbenweeks

Welcome to The Forums!!

Around here they call me Gringo and I'll be glad to help you with your malware problems.


Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!

  • Please do not run any tools unless instructed to do so.
    • We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.
  • Please do not attach logs or use code boxes, just copy and paste the text.
    • Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.
  • Please read every post completely before doing anything.
    • Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.
  • Please provide feedback about your experience as we go.
    • A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.
NOTE: At the top of your post, click on the "Follow This Topic" Button, make sure that the "Receive notification" box is checked and that it is set to "Instantly" - This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of heartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.




These are the programs I would like you to run next, if you have any problems with these just skip it and run the next one.

-Security Check-
  • Download Security Check by screen317 from here.
    • Save it to your Desktop.
    • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
    • A Notepad document should open automatically called checkup.txt; please post the contents of that document.
-AdwCleaner-
  • Please download AdwCleaner by Xplode onto your desktop.
    • Close all open programs and internet browsers.
    • Double click on AdwCleaner.exe to run the tool.
    • Click on Delete.
    • Confirm each time with Ok.
    • Your computer will be rebooted automatically. A text file will open after the restart.
    • Please post the content of that logfile with your next answer.
    • You can find the logfile at C:\AdwCleaner[S1].txt as well.
--RogueKiller--
  • Download & SAVE to your Desktop RogueKiller or from here
    • Quit all programs that you may have started.
    • Please disconnect any USB or external drives from the computer before you run this scan!
    • For Vista or Windows 7, right-click and select "Run as Administrator to start"
    • For Windows XP, double-click to start.
    • Wait until Prescan has finished ...
    • Then Click on "Scan" button
    • Wait until the Status box shows "Scan Finished"
    • click on "delete"
    • Wait until the Status box shows "Deleting Finished"
    • Click on "Report" and copy/paste the content of the Notepad into your next reply.
    • The log should be found in RKreport[1].txt on your Desktop
    • Exit/Close RogueKiller+
  • Gringo


I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 gringo_pr

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Posted 26 February 2013 - 01:21 AM



Hello

48 Hour bump

It has been more than 48 hours since my last post.
  • do you still need help with this?
  • do you need more time?
  • are you having problems following my instructions?
  • if after 48hrs you have not replied to this thread then it will have to be closed!

  • Gringo


I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#4 nicbenweeks

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Posted 27 February 2013 - 01:57 PM

Thank you for your patience Gringo. I've had a busy couple of days. Here are my logs in the order of the instructions you posted:

 

 

 

Results of screen317's Security Check version 0.99.60 
 Windows 7 Service Pack 1 x64 (UAC is enabled) 
 Internet Explorer 9 
``````````````Antivirus/Firewall Check:``````````````
 Windows Firewall Enabled! 
Norton AntiVirus  
 WMI entry may not exist for antivirus; attempting automatic update.
`````````Anti-malware/Other Utilities Check:`````````
 Malwarebytes Anti-Malware version 1.70.0.1100 
 Java™ 6 Update 29 
 Java™ 7 Update 5 
 Java version out of Date!
  Adobe Flash Player 11.5.502.149 Flash Player out of Date! 
 Adobe Reader 10.0.1 Adobe Reader out of Date! 
 Google Chrome 24.0.1312.57 
 Google Chrome 25.0.1364.97 
````````Process Check: objlist.exe by Laurent```````` 
 Norton ccSvcHst.exe
 Malwarebytes Anti-Malware mbamservice.exe 
 Malwarebytes Anti-Malware mbamgui.exe 
 Norton AntiVirus Engine 18.7.1.3 ccSvcHst.exe
`````````````````System Health check`````````````````
 Total Fragmentation on Drive C: 0%
````````````````````End of Log``````````````````````

 

 

 

 

# AdwCleaner v2.113 - Logfile created 03/27/2013 at 18:04:36
# Updated 23/02/2013 by Xplode
# Operating system : Windows 7 Home Premium Service Pack 1 (64 bits)
# User : owner - OWNER-PC
# Boot Mode : Normal
# Running from : C:\Users\owner\Desktop\adwcleaner.exe
# Option [Delete]


***** [Services] *****


***** [Files / Folders] *****

Folder Deleted : C:\ProgramData\APN

***** [Registry] *****

Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Extension Compatibility\{2EECD738-5844-4A99-B4B6-146BF802613B}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Extension Compatibility\{97F2FF5B-260C-4CCF-834A-2DDA4E29E39E}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Extension Compatibility\{98889811-442D-49DD-99D7-DC866BE87DBC}

***** [Internet Browsers] *****

-\\ Internet Explorer v9.0.8112.16464

[OK] Registry is clean.

-\\ Google Chrome v25.0.1364.97

File : C:\Users\owner\AppData\Local\Google\Chrome\User Data\Default\Preferences

[OK] File is clean.

*************************

AdwCleaner[S1].txt - [4282 octets] - [21/02/2013 18:33:12]
AdwCleaner[S2].txt - [1113 octets] - [27/03/2013 18:04:36]

########## EOF - C:\AdwCleaner[S2].txt - [1173 octets] ##########

 

 

 

 

RogueKiller V8.5.2 [Feb 23 2013] by Tigzy
mail : tigzyRK<at>gmail<dot>com
Feedback : http://www.geekstogo.com/forum/files/file/413-roguekiller/
Website : http://tigzy.geekstogo.com/roguekiller.php
Blog : http://tigzyrk.blogspot.com/

Operating System : Windows 7 (6.1.7601 Service Pack 1) 64 bits version
Started in : Normal mode
User : owner [Admin rights]
Mode : Remove -- Date : 02/27/2013 06:37:53
| ARK || FAK || MBR |

¤¤¤ Bad processes : 0 ¤¤¤

¤¤¤ Registry Entries : 3 ¤¤¤
[HJ SMENU] HKCU\[...]\Advanced : Start_ShowSetProgramAccessAndDefaults (0) -> REPLACED (1)
[HJ DESK] HKLM\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> REPLACED (0)
[HJ DESK] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> REPLACED (0)

¤¤¤ Particular Files / Folders: ¤¤¤
[ZeroAccess][FILE] @ : C:\Users\owner\AppData\Local\{66aac805-e643-afd7-8dde-a592a9be6daa}\@ [-] --> REMOVED
[ZeroAccess][FOLDER] ROOT : C:\Users\owner\AppData\Local\{66aac805-e643-afd7-8dde-a592a9be6daa}\U --> REMOVED
[ZeroAccess][FOLDER] ROOT : C:\Users\owner\AppData\Local\{66aac805-e643-afd7-8dde-a592a9be6daa}\L --> REMOVED

¤¤¤ Driver : [NOT LOADED] ¤¤¤

¤¤¤ Infection : ZeroAccess ¤¤¤

¤¤¤ HOSTS File: ¤¤¤
--> C:\Windows\system32\drivers\etc\hosts

 

¤¤¤ MBR Check: ¤¤¤

+++++ PhysicalDrive0: ST9250315AS +++++
--- User ---
[MBR] f8646ec803deda68f0be7b5998dd8e1b
[BSP] 7735ed167c2c8e8710d36a3b45be159f : Windows 7/8 MBR Code
Partition table:
0 - [XXXXXX] DELL-UTIL (0xde) [VISIBLE] Offset (sectors): 63 | Size: 39 Mo
1 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 81920 | Size: 15000 Mo
2 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 30801920 | Size: 223434 Mo
User = LL1 ... OK!
User = LL2 ... OK!

Finished : << RKreport[2]_D_02272013_02d0637.txt >>
RKreport[1]_S_02272013_02d0636.txt ; RKreport[2]_D_02272013_02d0637.txt

 

 

 

 

Thanks so much!

Nicole

 

 

 



#5 gringo_pr

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Posted 27 February 2013 - 02:38 PM


Hello nicbenweeks

I Would like you to do the following.

Please print out or make a copy in notepad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links. I want you to save it to the desktop and run it from there.1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"
  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?

  • Gringo



I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#6 nicbenweeks

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Posted 28 February 2013 - 10:16 AM

I ran combofix and here is the log:

 

 

ComboFix 13-02-26.01 - owner 02/28/2013  23:01:34.1.2 - x64
Microsoft Windows 7 Home Premium   6.1.7601.1.1252.1.1033.18.3032.1762 [GMT -5:00]
Running from: c:\users\owner\Desktop\ComboFix.exe
AV: Norton AntiVirus *Disabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF}
SP: Norton AntiVirus *Enabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
.
(((((((((((((((((((((((((((((((((((((((   Other Deletions   )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\users\owner\AppData\Local\Microsoft\Windows\Temporary Internet Files\{C09CBC61-9312-4305-B804-2B1755B75AA9}.xps
c:\users\owner\Documents\~WRL3180.tmp
.
.
(((((((((((((((((((((((((   Files Created from 2013-02-01 to 2013-03-01  )))))))))))))))))))))))))))))))
.
.
2013-03-01 20:30 . 2013-03-01 20:30 -------- d-----w- c:\users\Default\AppData\Local\temp
2013-02-25 03:21 . 2013-02-19 08:57 9162192 ----a-w- c:\programdata\Microsoft\Windows Defender\Definition Updates\{6BD5F60B-1FC5-4872-BA66-325F77727B83}\mpengine.dll
2013-02-22 11:30 . 2013-02-22 11:30 -------- d-----w- c:\program files (x86)\ESET
2013-02-22 10:48 . 2013-02-22 10:48 -------- d-----w- c:\program files (x86)\7-Zip
2013-02-21 22:21 . 2013-03-01 03:46 -------- d-----w- c:\program files (x86)\grayson smile
2013-02-21 22:20 . 2013-02-21 22:20 -------- d-----w- c:\users\owner\AppData\Local\Programs
2013-02-15 03:51 . 2013-01-04 03:26 3153408 ----a-w- c:\windows\system32\win32k.sys
2013-02-15 03:51 . 2013-01-05 05:53 5553512 ----a-w- c:\windows\system32\ntoskrnl.exe
2013-02-15 03:51 . 2013-01-05 05:00 3967848 ----a-w- c:\windows\SysWow64\ntkrnlpa.exe
2013-02-15 03:51 . 2013-01-05 05:00 3913064 ----a-w- c:\windows\SysWow64\ntoskrnl.exe
2013-02-15 03:51 . 2013-01-04 05:46 215040 ----a-w- c:\windows\system32\winsrv.dll
2013-02-15 03:51 . 2013-01-04 04:51 5120 ----a-w- c:\windows\SysWow64\wow32.dll
2013-02-15 03:51 . 2013-01-04 02:47 25600 ----a-w- c:\windows\SysWow64\setup16.exe
2013-02-15 03:51 . 2013-01-04 02:47 7680 ----a-w- c:\windows\SysWow64\instnm.exe
2013-02-15 03:51 . 2013-01-04 02:47 2048 ----a-w- c:\windows\SysWow64\user.exe
2013-02-15 03:51 . 2013-01-04 02:47 14336 ----a-w- c:\windows\SysWow64\ntvdm64.dll
2013-02-15 03:51 . 2013-01-03 06:00 1913192 ----a-w- c:\windows\system32\drivers\tcpip.sys
2013-02-15 03:51 . 2013-01-03 06:00 288088 ----a-w- c:\windows\system32\drivers\FWPKCLNT.SYS
2013-02-13 00:56 . 2013-01-09 01:10 996352 ----a-w- c:\program files\Common Files\Microsoft Shared\VGX\VGX.dll
2013-02-13 00:56 . 2013-01-08 22:01 768000 ----a-w- c:\program files (x86)\Common Files\Microsoft Shared\VGX\VGX.dll
2013-02-05 19:13 . 2013-02-11 09:37 -------- d-----w- c:\users\owner\AppData\Local\NPE
.
.
.
((((((((((((((((((((((((((((((((((((((((   Find3M Report   ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2013-02-18 22:05 . 2012-06-22 19:43 74096 ----a-w- c:\windows\SysWow64\FlashPlayerCPLApp.cpl
2013-02-18 22:05 . 2012-06-22 19:43 697712 ----a-w- c:\windows\SysWow64\FlashPlayerApp.exe
2013-02-18 22:05 . 2013-01-11 01:05 16365936 ----a-w- c:\windows\SysWow64\FlashPlayerInstaller.exe
2013-02-13 01:03 . 2011-05-01 14:32 70004024 ----a-w- c:\windows\system32\MRT.exe
2013-01-17 06:28 . 2011-05-01 14:33 273840 ------w- c:\windows\system32\MpSigStub.exe
2013-01-11 17:35 . 2011-06-08 17:07 737072 ----a-w- c:\programdata\Microsoft\eHome\Packages\SportsV2\SportsTemplateCore-2\Microsoft.MediaCenter.Sports.UI.dll
2013-01-11 17:35 . 2011-06-08 17:07 2876528 ----a-w- c:\programdata\Microsoft\eHome\Packages\MCEClientUX\UpdateableMarkup-2\markup.dll
2013-01-11 17:34 . 2011-06-08 15:31 42776 ----a-w- c:\programdata\Microsoft\eHome\Packages\MCEClientUX\dSM-2\StartResources.dll
2013-01-11 17:34 . 2011-06-08 15:31 539984 ----a-w- c:\programdata\Microsoft\eHome\Packages\MCESpotlight\MCESpotlight-2\SpotlightResources.dll
2013-01-04 04:43 . 2013-02-15 03:51 44032 ----a-w- c:\windows\apppatch\acwow64.dll
2012-12-17 08:18 . 2011-05-05 18:25 737072 ----a-w- c:\programdata\Microsoft\eHome\Packages\SportsV2\SportsTemplateCore\Microsoft.MediaCenter.Sports.UI.dll
2012-12-17 08:17 . 2011-05-05 18:25 2876528 ----a-w- c:\programdata\Microsoft\eHome\Packages\MCEClientUX\UpdateableMarkup\markup.dll
2012-12-17 08:17 . 2011-05-05 18:25 42776 ----a-w- c:\programdata\Microsoft\eHome\Packages\MCEClientUX\dSM\StartResources.dll
2012-12-17 08:17 . 2011-05-05 18:24 539984 ----a-w- c:\programdata\Microsoft\eHome\Packages\MCESpotlight\MCESpotlight\SpotlightResources.dll
2012-12-16 17:11 . 2012-12-28 16:54 46080 ----a-w- c:\windows\system32\atmlib.dll
2012-12-16 14:45 . 2012-12-28 16:54 367616 ----a-w- c:\windows\system32\atmfd.dll
2012-12-16 14:13 . 2012-12-28 16:54 295424 ----a-w- c:\windows\SysWow64\atmfd.dll
2012-12-16 14:13 . 2012-12-28 16:54 34304 ----a-w- c:\windows\SysWow64\atmlib.dll
2012-12-07 13:20 . 2013-01-09 14:24 441856 ----a-w- c:\windows\system32\Wpc.dll
2012-12-07 13:15 . 2013-01-09 14:24 2746368 ----a-w- c:\windows\system32\gameux.dll
2012-12-07 12:26 . 2013-01-09 14:24 308736 ----a-w- c:\windows\SysWow64\Wpc.dll
2012-12-07 12:20 . 2013-01-09 14:24 2576384 ----a-w- c:\windows\SysWow64\gameux.dll
2012-12-07 11:20 . 2013-01-09 14:24 30720 ----a-w- c:\windows\system32\usk.rs
2012-12-07 11:20 . 2013-01-09 14:24 43520 ----a-w- c:\windows\system32\csrr.rs
2012-12-07 11:20 . 2013-01-09 14:24 23552 ----a-w- c:\windows\system32\oflc.rs
2012-12-07 11:20 . 2013-01-09 14:24 45568 ----a-w- c:\windows\system32\oflc-nz.rs
2012-12-07 11:20 . 2013-01-09 14:24 44544 ----a-w- c:\windows\system32\pegibbfc.rs
2012-12-07 11:20 . 2013-01-09 14:24 20480 ----a-w- c:\windows\system32\pegi-fi.rs
2012-12-07 11:20 . 2013-01-09 14:24 20480 ----a-w- c:\windows\system32\pegi-pt.rs
2012-12-07 11:19 . 2013-01-09 14:24 20480 ----a-w- c:\windows\system32\pegi.rs
2012-12-07 11:19 . 2013-01-09 14:24 46592 ----a-w- c:\windows\system32\fpb.rs
2012-12-07 11:19 . 2013-01-09 14:24 40960 ----a-w- c:\windows\system32\cob-au.rs
2012-12-07 11:19 . 2013-01-09 14:24 21504 ----a-w- c:\windows\system32\grb.rs
2012-12-07 11:19 . 2013-01-09 14:24 15360 ----a-w- c:\windows\system32\djctq.rs
2012-12-07 11:19 . 2013-01-09 14:24 55296 ----a-w- c:\windows\system32\cero.rs
2012-12-07 11:19 . 2013-01-09 14:24 51712 ----a-w- c:\windows\system32\esrb.rs
2012-12-07 10:46 . 2013-01-09 14:24 43520 ----a-w- c:\windows\SysWow64\csrr.rs
2012-12-07 10:46 . 2013-01-09 14:24 30720 ----a-w- c:\windows\SysWow64\usk.rs
2012-12-07 10:46 . 2013-01-09 14:24 45568 ----a-w- c:\windows\SysWow64\oflc-nz.rs
2012-12-07 10:46 . 2013-01-09 14:24 44544 ----a-w- c:\windows\SysWow64\pegibbfc.rs
2012-12-07 10:46 . 2013-01-09 14:24 20480 ----a-w- c:\windows\SysWow64\pegi-pt.rs
2012-12-07 10:46 . 2013-01-09 14:24 23552 ----a-w- c:\windows\SysWow64\oflc.rs
2012-12-07 10:46 . 2013-01-09 14:24 20480 ----a-w- c:\windows\SysWow64\pegi-fi.rs
2012-12-07 10:46 . 2013-01-09 14:24 46592 ----a-w- c:\windows\SysWow64\fpb.rs
2012-12-07 10:46 . 2013-01-09 14:24 20480 ----a-w- c:\windows\SysWow64\pegi.rs
2012-12-07 10:46 . 2013-01-09 14:24 21504 ----a-w- c:\windows\SysWow64\grb.rs
2012-12-07 10:46 . 2013-01-09 14:24 40960 ----a-w- c:\windows\SysWow64\cob-au.rs
2012-12-07 10:46 . 2013-01-09 14:24 15360 ----a-w- c:\windows\SysWow64\djctq.rs
2012-12-07 10:46 . 2013-01-09 14:24 51712 ----a-w- c:\windows\SysWow64\esrb.rs
2012-12-07 10:46 . 2013-01-09 14:24 55296 ----a-w- c:\windows\SysWow64\cero.rs
.
.
(((((((((((((((((((((((((((((((((((((   Reg Loading Points   ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]
"AppleSyncNotifier"="c:\program files (x86)\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe" [2011-04-20 58656]
"AgentMonitor"="c:\program files (x86)\VTech\DownloadManager\System\AgentMonitor.exe" [2012-11-08 377800]
.
c:\users\owner\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
OneNote 2010 Screen Clipper and Launcher.lnk - c:\program files (x86)\Common Files\Microsoft Shared\Virtualization Handler\CVH.EXE [2012-1-4 3208032]
.
c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\
WDDMStatus.lnk - c:\program files\Western Digital\WD SmartWare\WD Drive Manager\WDDMStatus.exe [2010-9-8 6163456]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 5 (0x5)
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableUIADesktopToggle"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows nt\currentversion\drivers32]
"aux"=wdmaud.drv
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\!SASCORE]
@=""
.
R2 BBSvc;BingBar Service;c:\program files (x86)\Microsoft\BingBar\7.1.391.0\BBSvc.exe [2012-06-11 193616]
R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-03-18 138576]
R3 LeapFrog-USBLAN;LeapFrog-USBLAN;c:\windows\system32\DRIVERS\btblan.sys [2009-10-10 40320]
R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys [2010-11-20 59392]
R3 USBAAPL64;Apple Mobile USB Driver;c:\windows\system32\Drivers\usbaapl64.sys [2011-08-02 51712]
R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [2011-05-01 1255736]
R3 WDC_SAM;WD SCSI Pass Thru driver;c:\windows\system32\DRIVERS\wdcsam64.sys [2008-05-06 14464]
R4 wlcrasvc;Windows Live Mesh remote connections service;c:\program files\Windows Live\Mesh\wlcrasvc.exe [2010-09-22 57184]
S0 SymDS;Symantec Data Store;c:\windows\system32\drivers\NAVx64\1207010.003\SYMDS64.SYS [2011-01-27 450680]
S0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\NAVx64\1207010.003\SYMEFA64.SYS [2011-03-15 912504]
S1 BHDrvx64;BHDrvx64;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NAV_18.5.0.125\Definitions\BASHDefs\20130208.001\BHDrvx64.sys [2013-01-16 1388120]
S1 IDSVia64;IDSVia64;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NAV_18.5.0.125\Definitions\IPSDefs\20130227.001\IDSvia64.sys [2013-01-24 513184]
S1 SASDIFSV;SASDIFSV;c:\program files\SUPERAntiSpyware\SASDIFSV64.SYS [2011-07-22 14928]
S1 SASKUTIL;SASKUTIL;c:\program files\SUPERAntiSpyware\SASKUTIL64.SYS [2011-07-12 12368]
S1 SymIRON;Symantec Iron Driver;c:\windows\system32\drivers\NAVx64\1207010.003\Ironx64.SYS [2011-01-27 171128]
S1 SymNetS;Symantec Network Security WFP Driver;c:\windows\System32\Drivers\NAVx64\1207010.003\SYMNETS.SYS [2011-04-21 386168]
S2 !SASCORE;SAS Core Service;c:\program files\SUPERAntiSpyware\SASCORE64.EXE [2011-08-11 140672]
S2 cvhsvc;Client Virtualization Handler;c:\program files (x86)\Common Files\Microsoft Shared\Virtualization Handler\CVHSVC.EXE [2012-01-04 822624]
S2 NAV;Norton AntiVirus;c:\program files (x86)\Norton AntiVirus\Engine\18.7.1.3\ccSvcHst.exe [2011-04-17 130008]
S2 sftlist;Application Virtualization Client;c:\program files (x86)\Microsoft Application Virtualization Client\sftlist.exe [2011-10-01 508776]
S2 WDDMService;WDDMService;c:\program files\Western Digital\WD SmartWare\WD Drive Manager\WDDMService.exe [2010-09-08 288256]
S2 WDFME;WD File Management Engine;c:\program files (x86)\Western Digital\WD Smartware\Front Parlor\WDFME\WDFME.exe [2010-09-08 1034752]
S2 WDSC;WD File Management Shadow Engine;c:\program files (x86)\Western Digital\WD Smartware\Front Parlor\WDSC.exe [2010-09-08 485376]
S3 BBUpdate;BBUpdate;c:\program files (x86)\Microsoft\BingBar\7.1.391.0\SeaPort.exe [2012-06-11 240208]
S3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2013-01-30 138912]
S3 Sftfs;Sftfs;c:\windows\system32\DRIVERS\Sftfslh.sys [2011-10-01 764264]
S3 Sftplay;Sftplay;c:\windows\system32\DRIVERS\Sftplaylh.sys [2011-10-01 268648]
S3 Sftredir;Sftredir;c:\windows\system32\DRIVERS\Sftredirlh.sys [2011-10-01 25960]
S3 Sftvol;Sftvol;c:\windows\system32\DRIVERS\Sftvollh.sys [2011-10-01 22376]
S3 sftvsa;Application Virtualization Service Agent;c:\program files (x86)\Microsoft Application Virtualization Client\sftvsa.exe [2011-10-01 219496]
S3 yukonw7;NDIS6.2 Miniport Driver for Marvell Yukon Ethernet Controller;c:\windows\system32\DRIVERS\yk62x64.sys [2009-09-28 395264]
.
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\active setup\installed components\{8A69D345-D564-463c-AFF1-A69D9E530F96}]
2013-04-21 02:06 1629648 ----a-w- c:\program files (x86)\Google\Chrome\Application\25.0.1364.97\Installer\chrmstp.exe
.
Contents of the 'Scheduled Tasks' folder
.
2013-03-01 c:\windows\Tasks\Adobe Flash Player Updater.job
- c:\windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2012-06-22 22:05]
.
2013-03-18 c:\windows\Tasks\GoogleUpdateTaskMachineCore1cc7d163e1470db.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2011-05-06 21:51]
.
2013-03-18 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2011-05-06 21:51]
.
.
--------- X64 Entries -----------
.
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2011-02-11 162328]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2011-02-11 386584]
"Persistence"="c:\windows\system32\igfxpers.exe" [2011-02-11 417304]
.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Svchost  - LocalService
FontCache
.
------- Supplementary Scan -------
.
uLocal Page = c:\windows\system32\blank.htm
uStart Page = hxxp://www.yahoo.com/?fr=fp-yie9
mLocal Page = c:\windows\SysWOW64\blank.htm
uInternet Settings,ProxyOverride = *.local
TCP: DhcpNameServer = 209.18.47.61 209.18.47.62
.
- - - - ORPHANS REMOVED - - - -
.
Wow6432Node-HKLM-Run-<NO NAME> - (no file)
AddRemove-Adobe Shockwave Player - c:\windows\system32\Adobe\Shockwave 11\uninstaller.exe
.
.
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\services\NAV]
"ImagePath"="\"c:\program files (x86)\Norton AntiVirus\Engine\18.7.1.3\ccSvcHst.exe\" /s \"NAV\" /m \"c:\program files (x86)\Norton AntiVirus\Engine\18.7.1.3\diMaster.dll\" /prefetch:1"
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_USERS\S-1-5-21-14974837-2907385482-1457663449-1000\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.eml\UserChoice]
@Denied: (2) (LocalSystem)
"Progid"="WindowsLiveMail.Email.1"
.
[HKEY_USERS\S-1-5-21-14974837-2907385482-1457663449-1000\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.vcf\UserChoice]
@Denied: (2) (LocalSystem)
"Progid"="WindowsLiveMail.VCard.1"
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil64_11_5_502_149_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
@="c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil64_11_5_502_149_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="IFlashBroker5"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_5_502_149_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_5_502_149_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Shockwave Flash Object"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_5_502_149.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus]
@="0"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID]
@="ShockwaveFlash.ShockwaveFlash.11"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_5_502_149.ocx, 1"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="ShockwaveFlash.ShockwaveFlash"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Macromedia Flash Factory Object"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_5_502_149.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID]
@="FlashFactory.FlashFactory.1"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_5_502_149.ocx, 1"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="FlashFactory.FlashFactory"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="IFlashBroker5"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
Completion time: 2013-03-01  15:33:02
ComboFix-quarantined-files.txt  2013-03-01 20:33
.
Pre-Run: 95,572,881,408 bytes free
Post-Run: 99,221,614,592 bytes free
.
- - End Of File - - 7DCBD54AECDDDD3A2B988DCA84BEB2FF

 

 

My computer is running better and faster and when I go into Internet Explorer it is not pulling up multiple browers anymore. I do still have 2 problems.  One, my antivirus is still telling me that the trojan patchep!sys virus needs to be manually removed. I tried doing a Norton system scan and tried their Norton Power Eraser, but was not successful in removing.  I did an export to file of the info. from Norton and here is the log it produced if that helps:

 

Category: Unresolved Security Risks
Date & Time,Risk,Activity,Status,Recommended Action,Path - Filename
2/28/2013 10:48 PM,High,services.exe (Trojan.Patchep!sys) detected by Virus scanner and Auto-Protect,Manual Removal Required,Review risk details on Symantec Web site.,c:\windows\system32\services.exe

 

Also, my clock keeps changing itself. I know that could a separate issue, but thought I would mention.

 

Do you have any other suggestions for the Trojan virus?

 

Thanks!

Nicole

 

 

 


 



#7 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:07:57 AM

Posted 28 February 2013 - 03:15 PM


Hello nicbenweeks

At this time I would like you to run this script for me and it is a good time to check out the computer to see if there is anything else that needs to be addressed.

:Run CFScript:

Please start by opening Notepad and copy/paste the text in the box into the window:
 ClearJavaCache:: 
Save it to your desktop as CFScript.txt

Referring to the picture above, drag CFScript.txt into ComboFix.exe
CFScriptB-4.gif
This will let ComboFix run again.
Restart if you have to.
Save the produced logfile to your desktop.

Note: Do not mouseclick combofix's window whilst it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"
  • In your next post I need the following
    • report from Combofix
    • let me know of any problems you may have had
    • How is the computer doing now after running the script?
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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#8 nicbenweeks

nicbenweeks
  • Topic Starter

  • Members
  • 11 posts
  • OFFLINE
  •  
  • Local time:07:57 AM

Posted 01 March 2013 - 03:44 PM

The computer is running much better now. I connected to internet much faster and haven't really had any problems. What about the Trojan? Will I have problems if I don't manually remove it?

 

Here is the combofix log:

 

ComboFix 13-03-01.01 - owner 03/01/2013  14:52:04.2.2 - x64
Microsoft Windows 7 Home Premium   6.1.7601.1.1252.1.1033.18.3032.1854 [GMT -5:00]
Running from: c:\users\owner\Desktop\ComboFix.exe
Command switches used :: c:\users\owner\Desktop\CFScript.txt
AV: Norton AntiVirus *Disabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF}
SP: Norton AntiVirus *Enabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
.
(((((((((((((((((((((((((   Files Created from 2013-02-01 to 2013-03-01  )))))))))))))))))))))))))))))))
.
.
2013-03-01 20:01 . 2013-03-01 20:01 -------- d-----w- c:\users\Default\AppData\Local\temp
2013-02-25 03:21 . 2013-02-19 08:57 9162192 ----a-w- c:\programdata\Microsoft\Windows Defender\Definition Updates\{6BD5F60B-1FC5-4872-BA66-325F77727B83}\mpengine.dll
2013-02-22 10:48 . 2013-02-22 10:48 -------- d-----w- c:\program files (x86)\7-Zip
2013-02-21 22:20 . 2013-02-21 22:20 -------- d-----w- c:\users\owner\AppData\Local\Programs
2013-02-15 03:51 . 2013-01-04 03:26 3153408 ----a-w- c:\windows\system32\win32k.sys
2013-02-15 03:51 . 2013-01-05 05:53 5553512 ----a-w- c:\windows\system32\ntoskrnl.exe
2013-02-15 03:51 . 2013-01-05 05:00 3967848 ----a-w- c:\windows\SysWow64\ntkrnlpa.exe
2013-02-15 03:51 . 2013-01-05 05:00 3913064 ----a-w- c:\windows\SysWow64\ntoskrnl.exe
2013-02-15 03:51 . 2013-01-04 05:46 215040 ----a-w- c:\windows\system32\winsrv.dll
2013-02-15 03:51 . 2013-01-04 04:51 5120 ----a-w- c:\windows\SysWow64\wow32.dll
2013-02-15 03:51 . 2013-01-04 02:47 25600 ----a-w- c:\windows\SysWow64\setup16.exe
2013-02-15 03:51 . 2013-01-04 02:47 7680 ----a-w- c:\windows\SysWow64\instnm.exe
2013-02-15 03:51 . 2013-01-04 02:47 2048 ----a-w- c:\windows\SysWow64\user.exe
2013-02-15 03:51 . 2013-01-04 02:47 14336 ----a-w- c:\windows\SysWow64\ntvdm64.dll
2013-02-15 03:51 . 2013-01-03 06:00 1913192 ----a-w- c:\windows\system32\drivers\tcpip.sys
2013-02-15 03:51 . 2013-01-03 06:00 288088 ----a-w- c:\windows\system32\drivers\FWPKCLNT.SYS
2013-02-13 00:56 . 2013-01-09 01:10 996352 ----a-w- c:\program files\Common Files\Microsoft Shared\VGX\VGX.dll
2013-02-13 00:56 . 2013-01-08 22:01 768000 ----a-w- c:\program files (x86)\Common Files\Microsoft Shared\VGX\VGX.dll
2013-02-05 19:13 . 2013-03-01 18:28 -------- d-----w- c:\users\owner\AppData\Local\NPE
.
.
.
((((((((((((((((((((((((((((((((((((((((   Find3M Report   ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2013-02-18 22:05 . 2012-06-22 19:43 74096 ----a-w- c:\windows\SysWow64\FlashPlayerCPLApp.cpl
2013-02-18 22:05 . 2012-06-22 19:43 697712 ----a-w- c:\windows\SysWow64\FlashPlayerApp.exe
2013-02-18 22:05 . 2013-01-11 01:05 16365936 ----a-w- c:\windows\SysWow64\FlashPlayerInstaller.exe
2013-02-13 01:03 . 2011-05-01 14:32 70004024 ----a-w- c:\windows\system32\MRT.exe
2013-01-17 06:28 . 2011-05-01 14:33 273840 ------w- c:\windows\system32\MpSigStub.exe
2013-01-11 17:35 . 2011-06-08 17:07 737072 ----a-w- c:\programdata\Microsoft\eHome\Packages\SportsV2\SportsTemplateCore-2\Microsoft.MediaCenter.Sports.UI.dll
2013-01-11 17:35 . 2011-06-08 17:07 2876528 ----a-w- c:\programdata\Microsoft\eHome\Packages\MCEClientUX\UpdateableMarkup-2\markup.dll
2013-01-11 17:34 . 2011-06-08 15:31 42776 ----a-w- c:\programdata\Microsoft\eHome\Packages\MCEClientUX\dSM-2\StartResources.dll
2013-01-11 17:34 . 2011-06-08 15:31 539984 ----a-w- c:\programdata\Microsoft\eHome\Packages\MCESpotlight\MCESpotlight-2\SpotlightResources.dll
2013-01-04 04:43 . 2013-02-15 03:51 44032 ----a-w- c:\windows\apppatch\acwow64.dll
2012-12-17 08:18 . 2011-05-05 18:25 737072 ----a-w- c:\programdata\Microsoft\eHome\Packages\SportsV2\SportsTemplateCore\Microsoft.MediaCenter.Sports.UI.dll
2012-12-17 08:17 . 2011-05-05 18:25 2876528 ----a-w- c:\programdata\Microsoft\eHome\Packages\MCEClientUX\UpdateableMarkup\markup.dll
2012-12-17 08:17 . 2011-05-05 18:25 42776 ----a-w- c:\programdata\Microsoft\eHome\Packages\MCEClientUX\dSM\StartResources.dll
2012-12-17 08:17 . 2011-05-05 18:24 539984 ----a-w- c:\programdata\Microsoft\eHome\Packages\MCESpotlight\MCESpotlight\SpotlightResources.dll
2012-12-16 17:11 . 2012-12-28 16:54 46080 ----a-w- c:\windows\system32\atmlib.dll
2012-12-16 14:45 . 2012-12-28 16:54 367616 ----a-w- c:\windows\system32\atmfd.dll
2012-12-16 14:13 . 2012-12-28 16:54 295424 ----a-w- c:\windows\SysWow64\atmfd.dll
2012-12-16 14:13 . 2012-12-28 16:54 34304 ----a-w- c:\windows\SysWow64\atmlib.dll
2012-12-07 13:20 . 2013-01-09 14:24 441856 ----a-w- c:\windows\system32\Wpc.dll
2012-12-07 13:15 . 2013-01-09 14:24 2746368 ----a-w- c:\windows\system32\gameux.dll
2012-12-07 12:26 . 2013-01-09 14:24 308736 ----a-w- c:\windows\SysWow64\Wpc.dll
2012-12-07 12:20 . 2013-01-09 14:24 2576384 ----a-w- c:\windows\SysWow64\gameux.dll
2012-12-07 11:20 . 2013-01-09 14:24 30720 ----a-w- c:\windows\system32\usk.rs
2012-12-07 11:20 . 2013-01-09 14:24 43520 ----a-w- c:\windows\system32\csrr.rs
2012-12-07 11:20 . 2013-01-09 14:24 23552 ----a-w- c:\windows\system32\oflc.rs
2012-12-07 11:20 . 2013-01-09 14:24 45568 ----a-w- c:\windows\system32\oflc-nz.rs
2012-12-07 11:20 . 2013-01-09 14:24 44544 ----a-w- c:\windows\system32\pegibbfc.rs
2012-12-07 11:20 . 2013-01-09 14:24 20480 ----a-w- c:\windows\system32\pegi-fi.rs
2012-12-07 11:20 . 2013-01-09 14:24 20480 ----a-w- c:\windows\system32\pegi-pt.rs
2012-12-07 11:19 . 2013-01-09 14:24 20480 ----a-w- c:\windows\system32\pegi.rs
2012-12-07 11:19 . 2013-01-09 14:24 46592 ----a-w- c:\windows\system32\fpb.rs
2012-12-07 11:19 . 2013-01-09 14:24 40960 ----a-w- c:\windows\system32\cob-au.rs
2012-12-07 11:19 . 2013-01-09 14:24 21504 ----a-w- c:\windows\system32\grb.rs
2012-12-07 11:19 . 2013-01-09 14:24 15360 ----a-w- c:\windows\system32\djctq.rs
2012-12-07 11:19 . 2013-01-09 14:24 55296 ----a-w- c:\windows\system32\cero.rs
2012-12-07 11:19 . 2013-01-09 14:24 51712 ----a-w- c:\windows\system32\esrb.rs
2012-12-07 10:46 . 2013-01-09 14:24 43520 ----a-w- c:\windows\SysWow64\csrr.rs
2012-12-07 10:46 . 2013-01-09 14:24 30720 ----a-w- c:\windows\SysWow64\usk.rs
2012-12-07 10:46 . 2013-01-09 14:24 45568 ----a-w- c:\windows\SysWow64\oflc-nz.rs
2012-12-07 10:46 . 2013-01-09 14:24 44544 ----a-w- c:\windows\SysWow64\pegibbfc.rs
2012-12-07 10:46 . 2013-01-09 14:24 20480 ----a-w- c:\windows\SysWow64\pegi-pt.rs
2012-12-07 10:46 . 2013-01-09 14:24 23552 ----a-w- c:\windows\SysWow64\oflc.rs
2012-12-07 10:46 . 2013-01-09 14:24 20480 ----a-w- c:\windows\SysWow64\pegi-fi.rs
2012-12-07 10:46 . 2013-01-09 14:24 46592 ----a-w- c:\windows\SysWow64\fpb.rs
2012-12-07 10:46 . 2013-01-09 14:24 20480 ----a-w- c:\windows\SysWow64\pegi.rs
2012-12-07 10:46 . 2013-01-09 14:24 21504 ----a-w- c:\windows\SysWow64\grb.rs
2012-12-07 10:46 . 2013-01-09 14:24 40960 ----a-w- c:\windows\SysWow64\cob-au.rs
2012-12-07 10:46 . 2013-01-09 14:24 15360 ----a-w- c:\windows\SysWow64\djctq.rs
2012-12-07 10:46 . 2013-01-09 14:24 51712 ----a-w- c:\windows\SysWow64\esrb.rs
2012-12-07 10:46 . 2013-01-09 14:24 55296 ----a-w- c:\windows\SysWow64\cero.rs
.
.
(((((((((((((((((((((((((((((((((((((   Reg Loading Points   ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]
"AppleSyncNotifier"="c:\program files (x86)\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe" [2011-04-20 58656]
"AgentMonitor"="c:\program files (x86)\VTech\DownloadManager\System\AgentMonitor.exe" [2012-11-08 377800]
.
c:\users\owner\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
OneNote 2010 Screen Clipper and Launcher.lnk - c:\program files (x86)\Common Files\Microsoft Shared\Virtualization Handler\CVH.EXE [2012-1-4 3208032]
.
c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\
WDDMStatus.lnk - c:\program files\Western Digital\WD SmartWare\WD Drive Manager\WDDMStatus.exe [2010-9-8 6163456]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 5 (0x5)
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableUIADesktopToggle"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows nt\currentversion\drivers32]
"aux"=wdmaud.drv
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\!SASCORE]
@=""
.
R2 BBSvc;BingBar Service;c:\program files (x86)\Microsoft\BingBar\7.1.391.0\BBSvc.exe [2012-06-11 193616]
R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-03-18 138576]
R3 LeapFrog-USBLAN;LeapFrog-USBLAN;c:\windows\system32\DRIVERS\btblan.sys [2009-10-10 40320]
R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys [2010-11-20 59392]
R3 USBAAPL64;Apple Mobile USB Driver;c:\windows\system32\Drivers\usbaapl64.sys [2011-08-02 51712]
R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [2011-05-01 1255736]
R3 WDC_SAM;WD SCSI Pass Thru driver;c:\windows\system32\DRIVERS\wdcsam64.sys [2008-05-06 14464]
R4 wlcrasvc;Windows Live Mesh remote connections service;c:\program files\Windows Live\Mesh\wlcrasvc.exe [2010-09-22 57184]
S0 SymDS;Symantec Data Store;c:\windows\system32\drivers\NAVx64\1207010.003\SYMDS64.SYS [2011-01-27 450680]
S0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\NAVx64\1207010.003\SYMEFA64.SYS [2011-03-15 912504]
S1 BHDrvx64;BHDrvx64;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NAV_18.5.0.125\Definitions\BASHDefs\20130208.001\BHDrvx64.sys [2013-01-16 1388120]
S1 IDSVia64;IDSVia64;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NAV_18.5.0.125\Definitions\IPSDefs\20130228.001\IDSvia64.sys [2013-01-24 513184]
S1 SASDIFSV;SASDIFSV;c:\program files\SUPERAntiSpyware\SASDIFSV64.SYS [2011-07-22 14928]
S1 SASKUTIL;SASKUTIL;c:\program files\SUPERAntiSpyware\SASKUTIL64.SYS [2011-07-12 12368]
S1 SymIRON;Symantec Iron Driver;c:\windows\system32\drivers\NAVx64\1207010.003\Ironx64.SYS [2011-01-27 171128]
S1 SymNetS;Symantec Network Security WFP Driver;c:\windows\System32\Drivers\NAVx64\1207010.003\SYMNETS.SYS [2011-04-21 386168]
S2 !SASCORE;SAS Core Service;c:\program files\SUPERAntiSpyware\SASCORE64.EXE [2011-08-11 140672]
S2 cvhsvc;Client Virtualization Handler;c:\program files (x86)\Common Files\Microsoft Shared\Virtualization Handler\CVHSVC.EXE [2012-01-04 822624]
S2 NAV;Norton AntiVirus;c:\program files (x86)\Norton AntiVirus\Engine\18.7.1.3\ccSvcHst.exe [2011-04-17 130008]
S2 sftlist;Application Virtualization Client;c:\program files (x86)\Microsoft Application Virtualization Client\sftlist.exe [2011-10-01 508776]
S2 WDDMService;WDDMService;c:\program files\Western Digital\WD SmartWare\WD Drive Manager\WDDMService.exe [2010-09-08 288256]
S2 WDFME;WD File Management Engine;c:\program files (x86)\Western Digital\WD Smartware\Front Parlor\WDFME\WDFME.exe [2010-09-08 1034752]
S2 WDSC;WD File Management Shadow Engine;c:\program files (x86)\Western Digital\WD Smartware\Front Parlor\WDSC.exe [2010-09-08 485376]
S3 BBUpdate;BBUpdate;c:\program files (x86)\Microsoft\BingBar\7.1.391.0\SeaPort.exe [2012-06-11 240208]
S3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2013-01-30 138912]
S3 Sftfs;Sftfs;c:\windows\system32\DRIVERS\Sftfslh.sys [2011-10-01 764264]
S3 Sftplay;Sftplay;c:\windows\system32\DRIVERS\Sftplaylh.sys [2011-10-01 268648]
S3 Sftredir;Sftredir;c:\windows\system32\DRIVERS\Sftredirlh.sys [2011-10-01 25960]
S3 Sftvol;Sftvol;c:\windows\system32\DRIVERS\Sftvollh.sys [2011-10-01 22376]
S3 sftvsa;Application Virtualization Service Agent;c:\program files (x86)\Microsoft Application Virtualization Client\sftvsa.exe [2011-10-01 219496]
S3 yukonw7;NDIS6.2 Miniport Driver for Marvell Yukon Ethernet Controller;c:\windows\system32\DRIVERS\yk62x64.sys [2009-09-28 395264]
.
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\active setup\installed components\{8A69D345-D564-463c-AFF1-A69D9E530F96}]
2013-04-21 02:06 1629648 ----a-w- c:\program files (x86)\Google\Chrome\Application\25.0.1364.97\Installer\chrmstp.exe
.
Contents of the 'Scheduled Tasks' folder
.
2013-03-07 c:\windows\Tasks\Adobe Flash Player Updater.job
- c:\windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2012-06-22 22:05]
.
2013-04-04 c:\windows\Tasks\GoogleUpdateTaskMachineCore1cc7d163e1470db.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2011-05-06 21:51]
.
2013-03-08 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2011-05-06 21:51]
.
.
--------- X64 Entries -----------
.
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2011-02-11 162328]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2011-02-11 386584]
"Persistence"="c:\windows\system32\igfxpers.exe" [2011-02-11 417304]
.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Svchost  - LocalService
FontCache
.
------- Supplementary Scan -------
.
uLocal Page = c:\windows\system32\blank.htm
uStart Page = hxxp://www.yahoo.com/?fr=fp-yie9
mLocal Page = c:\windows\SysWOW64\blank.htm
uInternet Settings,ProxyOverride = *.local
TCP: DhcpNameServer = 209.18.47.61 209.18.47.62
.
- - - - ORPHANS REMOVED - - - -
.
Wow6432Node-HKLM-Run-<NO NAME> - (no file)
AddRemove-Adobe Shockwave Player - c:\windows\system32\Adobe\Shockwave 11\uninstaller.exe
.
.
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\services\NAV]
"ImagePath"="\"c:\program files (x86)\Norton AntiVirus\Engine\18.7.1.3\ccSvcHst.exe\" /s \"NAV\" /m \"c:\program files (x86)\Norton AntiVirus\Engine\18.7.1.3\diMaster.dll\" /prefetch:1"
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_USERS\S-1-5-21-14974837-2907385482-1457663449-1000\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.eml\UserChoice]
@Denied: (2) (LocalSystem)
"Progid"="WindowsLiveMail.Email.1"
.
[HKEY_USERS\S-1-5-21-14974837-2907385482-1457663449-1000\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.vcf\UserChoice]
@Denied: (2) (LocalSystem)
"Progid"="WindowsLiveMail.VCard.1"
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil64_11_5_502_149_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
@="c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil64_11_5_502_149_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="IFlashBroker5"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_5_502_149_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_5_502_149_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Shockwave Flash Object"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_5_502_149.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus]
@="0"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID]
@="ShockwaveFlash.ShockwaveFlash.11"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_5_502_149.ocx, 1"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="ShockwaveFlash.ShockwaveFlash"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Macromedia Flash Factory Object"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_5_502_149.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID]
@="FlashFactory.FlashFactory.1"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_5_502_149.ocx, 1"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="FlashFactory.FlashFactory"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="IFlashBroker5"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
Completion time: 2013-03-01  15:04:09
ComboFix-quarantined-files.txt  2013-03-01 20:04
ComboFix2.txt  2013-03-01 20:33
.
Pre-Run: 94,626,136,064 bytes free
Post-Run: 94,575,325,184 bytes free
.
- - End Of File - - E40A82AF86B5CD090AA805E0982C8725
 



#9 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:07:57 AM

Posted 01 March 2013 - 04:06 PM


Hello

These logs are looking allot better. But we still have some work to do.

Please print out these instructions, or copy them to a Notepad file. It will make it easier for you to follow the instructions and complete all of the necessary steps..

uninstall some programs

NOTE** Because of the cleanup process some of the programs I have listed may not be in add/remove anymore this is fine just move to the next item on the list.

You can remove these programs using add/remove or you can use the free uninstaller from Revo (Revo does allot better of a job)
  • Programs to remove

    • Adobe Reader X (10.0.1)
      Coupon Printer for Windows
      Java™ 6 Update 29
      Java™ 7 Update 5
      McAfee Security Scan Plus


  • Please download and install Revo Uninstaller Free
  • Double click Revo Uninstaller to run it.
  • From the list of programs double click on The Program to remove
  • When prompted if you want to uninstall click Yes.
  • Be sure the Moderate option is selected then click Next.
  • The program will run, If prompted again click Yes
  • when the built-in uninstaller is finished click on Next.
  • Once the program has searched for leftovers click Next.
  • Check/tick the bolded items only on the list then click Delete
  • when prompted click on Yes and then on next.
  • put a check on any folders that are found and select delete
  • when prompted select yes then on next
  • Once done click Finish.
  • .



    Update Adobe reader
    • Recently there have been vulnerabilities detected in older versions of Adobe Reader. It is strongly suggested that you update to the current version.

      You can download it from http://www.adobe.com/products/acrobat/readstep2.html
      After installing the latest Adobe Reader, uninstall all previous versions.
      If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.
      • If you don't like Adobe Reader (53 MB), you can download Foxit PDF Reader(7 MB) from here. It's a much smaller file to download and uses a lot less resources than Adobe Reader.

        Note: When installing FoxitReader, be careful not to install anything to do with AskBar.

    Clean Out Temp Files
    • This small application you may want to keep and use once a week to keep the computer clean.

      Download CCleaner from here http://www.ccleaner.com/
      • Run the installer to install the application.
      • When it gives you the option to install Yahoo toolbar uncheck the box next to it.
      • Run CCleaner. (make sure under Windows tab all the boxes of Internet Explorer and Windows explorer are checked. Under System check Empty Recycle Bin and Temporary Files. Under Application tab all the boxes should be checked).
      • Click Run Cleaner.
      • Close CCleaner.
: Malwarebytes' Anti-Malware :


I see You have MBAM installed on the computer - that is great!! it is a very good program! I would like you to run a quick scan for me now
  • Double-click mbam icon
  • go to the update tab at the top
  • click on check for updates
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
  • When completed, a log will open in Notepad. please copy and paste the log into your next reply
    • If you accidentally close it, the log file is saved here and will be named like this:
    • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt
  • Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
    Click OK to either and let MBAM proceed with the disinfection process.
    If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.


    Download HijackThis
    • Go Here to download HijackThis program
    • Save HijackThis to your desktop.
    • Right Click on Hijackthis and select "Run as Admin" (XP users just need to double click to run)
    • Click on "Do A system scan and save a logfile" (if you do not see "Do A system scan and save a logfile" then click on main menu)
    • copy and paste hijackthis report into the topic
    "information and logs"
    • In your next post I need the following
      • Log From MBAM
      • report from Hijackthis
      • let me know of any problems you may have had
      • How is the computer doing now?
    Gringo


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#10 nicbenweeks

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Posted 03 March 2013 - 08:01 AM

Here are the logs you asked for in your last post:

 

Malwarebytes Anti-Malware 1.70.0.1100
www.malwarebytes.org

Database version: v2013.03.03.03

Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 9.0.8112.16421
owner :: OWNER-PC [administrator]

3/4/2013 4:09:10 AM
mbam-log-2013-03-04 (04-09-10).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 209792
Time elapsed: 4 minute(s), 26 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)

 

 

 

 

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 8:51:50 PM, on 3/4/2013
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v9.00 (9.00.8112.16464)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\Norton AntiVirus\Engine\18.7.1.3\ccSvcHst.exe
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe
C:\Program Files (x86)\VTech\DownloadManager\System\AgentMonitor.exe
C:\Program Files (x86)\Common Files\Microsoft Shared\Virtualization Handler\CVH.EXE
Q:\140061.enu\Office14\ONENOTEM.EXE
C:\Program Files (x86)\Common Files\microsoft shared\virtualization handler\OfficeVirt.exe
C:\Users\owner\Desktop\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/?fr=fp-yie9
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Canon Easy-WebPrint EX BHO - {3785D0AD-BFFF-47F6-BF5B-A587C162FED9} - C:\Program Files (x86)\Canon\Easy-WebPrint EX\ewpexbho.dll
O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton AntiVirus\Engine\18.7.1.3\IPS\IPSBHO.DLL
O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Windows Live Messenger Companion Helper - {9FDDE16B-836F-4806-AB1F-1455CBEFF289} - C:\Program Files (x86)\Windows Live\Companion\companioncore.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: Bing Bar Helper - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - C:\Program Files (x86)\Microsoft\BingBar\7.1.391.0\BingExt.dll
O2 - BHO: SingleInstance Class - {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn0\YTSingleInstance.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn0\yt.dll
O3 - Toolbar: Canon Easy-WebPrint EX - {759D9886-0C6F-4498-BAB6-4A5F47C6C72F} - C:\Program Files (x86)\Canon\Easy-WebPrint EX\ewpexhlp.dll
O3 - Toolbar: Bing Bar - {8dcb7100-df86-4384-8842-8fa844297b3f} - "C:\Program Files (x86)\Microsoft\BingBar\7.1.391.0\BingExt.dll" (file missing)
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe
O4 - HKLM\..\Run: [AgentMonitor] C:\Program Files (x86)\VTech\DownloadManager\System\AgentMonitor.exe
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - Startup: OneNote 2010 Screen Clipper and Launcher.lnk = C:\Program Files (x86)\Common Files\Microsoft Shared\Virtualization Handler\CVH.EXE
O4 - Global Startup: WDDMStatus.lnk = C:\Program Files\Western Digital\WD SmartWare\WD Drive Manager\WDDMStatus.exe
O9 - Extra button: @C:\Program Files (x86)\Windows Live\Companion\companionlang.dll,-600 - {0000036B-C524-4050-81A0-243669A86B9F} - C:\Program Files (x86)\Windows Live\Companion\companioncore.dll
O9 - Extra button: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1004 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1003 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O16 - DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} - http://download.eset.com/special/eos/OnlineScanner.cab
O16 - DPF: {CF84DAC5-A4F5-419E-A0BA-C01FFD71112F} (SysInfo Class) - http://content.systemrequirementslab.com.s3.amazonaws.com/global/bin/srldetect_intel_4.5.5.0.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O18 - Protocol: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
O23 - Service: SAS Core Service (!SASCORE) - SUPERAntiSpyware.com - C:\Program Files\SUPERAntiSpyware\SASCORE64.EXE
O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files (x86)\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Canon Inkjet Printer/Scanner/Fax Extended Survey Program (IJPLMSVC) - Unknown owner - C:\Program Files (x86)\Canon\IJPLM\IJPLMSVC.EXE
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: MBAMScheduler - Malwarebytes Corporation - C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe
O23 - Service: MBAMService - Malwarebytes Corporation - C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
O23 - Service: Norton AntiVirus (NAV) - Symantec Corporation - C:\Program Files (x86)\Norton AntiVirus\Engine\18.7.1.3\ccSvcHst.exe
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\Windows\system32\Wat\WatAdminSvc.exe (file missing)
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)
O23 - Service: WDDMService - WDC - C:\Program Files\Western Digital\WD SmartWare\WD Drive Manager\WDDMService.exe
O23 - Service: WD File Management Engine (WDFME) - Unknown owner - C:\Program Files (x86)\Western Digital\WD Smartware\Front Parlor\WDFME\WDFME.exe
O23 - Service: WD File Management Shadow Engine (WDSC) - Unknown owner - C:\Program Files (x86)\Western Digital\WD Smartware\Front Parlor\WDSC.exe
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)
O23 - Service: Yahoo! Updater (YahooAUService) - Yahoo! Inc. - C:\Program Files (x86)\Yahoo!\SoftwareUpdate\YahooAUService.exe

--
End of file - 10465 bytes

 

Computer is running better, but Trojan Patchep!sys is still there.



#11 gringo_pr

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Posted 03 March 2013 - 08:56 AM


Hello

I am going to run this to see if we can find these files on the computer


SystemLook:

Please download SystemLook from one of the links below and save it to your Desktop.

Link 1
Link 2
:filefind
services.exe
  • Double-click SystemLook.exe to run it.
  • Copy the content of the following codebox into the main textfield:
    • Click the Look button to start the scan.
    • When finished, a notepad window will open with the results of the scan. Please post this log in your next reply.
  • Note: The log can also be found on your Desktop entitled SystemLook.txt



    Gringo




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#12 nicbenweeks

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Posted 03 March 2013 - 12:06 PM

Here is the log:

 

SystemLook 30.07.11 by jpshortstuff
Log created at 17:59 on 03/03/2013 by owner
Administrator - Elevation successful

========== filefind ==========

Searching for "services.exe"
C:\Windows\erdnt\cache64\services.exe --a---- 328704 bytes [20:31 01/03/2013] [01:39 14/07/2009] 24ACB7E5BE595468E3B9AA488B9B4FCB
C:\Windows\System32\services.exe --a---- 328704 bytes [23:19 13/07/2009] [01:39 14/07/2009] 24ACB7E5BE595468E3B9AA488B9B4FCB
C:\Windows\winsxs\amd64_microsoft-windows-s..s-servicecontroller_31bf3856ad364e35_6.1.7600.16385_none_2b54b20ee6fa07b1\services.exe --a---- 328704 bytes [23:19 13/07/2009] [01:39 14/07/2009] 24ACB7E5BE595468E3B9AA488B9B4FCB

-= EOF =-

 

tha



#13 gringo_pr

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Posted 03 March 2013 - 12:44 PM

Hello

The infection with services.exe is no longer present on the computer

Norton Anti-virus software has what it calls unresolved threats, and since norton did not fix this problem it thinks that the problem is still around


I want you to uninstall norton and reinstall it and see if it still complains
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#14 gringo_pr

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Posted 07 March 2013 - 01:48 AM


Greetings


I have not heard from you in a couple of days so I am coming by to check on you to see if you are having problems or you just need some more time.

Also to remind you that it is very important that we finish the process completely so as to not get reinfected. I will let you know when we are complete and I will ask to remove our tools




Gringo
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My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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#15 nicbenweeks

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Posted 07 March 2013 - 07:43 AM

Thanks for checking back in. Yes, my computer seems to be running much better. I have not reinstalled my antivirus software. I would assume you are right about the software assuming the infection is still there since the software did not remove it.

 

The only other problem I continue to have is my clock. My computer will not keep the time/date. I have thought for a while this could be an issue with my internal battery and I just need to change it. If you have any advice on that, that would be my only remaining issue.

 

Nicole






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