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Need To Make A WIKI For a Business? Where To Begin?


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5 replies to this topic

#1 Phabeon

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Posted 21 February 2013 - 07:34 PM

I am interning(b@stards won't pay me) for a company(but I am using this to get experience maybe get a job in IT). 

 

They have a very old and redundant database that is just cumbersome to use and access.. Their helpdesk gets alot of calls/emails regarding Mobile devices which they call PDA's. 

 

I would like to set up a WIKI for the PDA support side but not sure where to begin...  The company network is locked down and on top they would want this to be INTERNAL only, i.e. only on the Intranet..

 

I know they use both Sharepoint 2007 and Sharepoint 2010. 

 

 

Let me know what yall think? 

 

Also does anyone know any example WIKI's that are tech support in structure? i.e. think Helpdesk. 

 

 

let me know players!

 

 

oNe



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#2 hamluis

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Posted 27 February 2013 - 03:49 PM

Google says, http://www.google.com/#hl=en&sugexp=les%3B&gs_rn=4&gs_ri=psy-ab&cp=19&gs_id=1t&xhr=t&q=How+to+create+a+Wiki&es_nrs=true&pf=p&output=search&sclient=psy-ab&oq=How+to+create+a+Wik&gs_l=&pbx=1&bav=on.2,or.r_gc.r_pw.r_qf.&bvm=bv.42965579,d.dmg&fp=927076003cc0e274&biw=1280&bih=759

 

Louis



#3 wantei

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Posted 28 February 2013 - 12:16 PM

Making a wiki is simple enough, there are tons of tutorials if you just googled them up.



#4 baleada1

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Posted 21 May 2013 - 04:52 PM

From experience, I know that there is an open source wiki suite known as Mediawiki. It is very powerful in allowing one to create wiki entries. I believe it uses a database format as well, just like wikipedia. Take a look at it and let me know if you have any questions by PM'ing.



#5 Mr Gibberish

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Posted 22 May 2013 - 02:41 PM

From experience, I know that there is an open source wiki suite known as Mediawiki. It is very powerful in allowing one to create wiki entries. I believe it uses a database format as well, just like wikipedia. Take a look at it and let me know if you have any questions by PM'ing.

I agree, MediaWiki would be a good place to start.


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#6 sflatechguy

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Posted 22 May 2013 - 04:04 PM

Since they're running SharePoint, you can use that as well.

http://technet.microsoft.com/en-us/magazine/2007.01.wiki.aspx

http://technet.microsoft.com/en-us/library/ee721055%28v=office.14%29.aspx






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