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so i keep getting a bsod (please help)


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#1 just8420

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Posted 21 February 2013 - 07:31 PM

i can even see the blue screen it just goes black and restarts the computer and on restart says it was a blue screen error. I am posting this link in hopes that some one could read the reports. I've included a minidump, the autorun, and the "jcgriff". I had to do all those reports in safe mode beacuse i cant stay in normal windows long enough to run anything.

 

The computer is a home built amd machine about 5 years old running windows 7 64 bit

 

the CPU is a AMD phenom 4x2 

4 gb ddr3 1333 ram

gpu is ati 7770

 

here is the info any help would be greatly appreciated

 

https://www.dropbox.com/sh/a3f3xl92gyxr8cf/l0G-gNXBlo



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#2 dc3

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Posted 22 February 2013 - 09:09 AM

If you stop the automatic restarts you will get a BSOD which will give will give us information which should help you.

 

Click on the Start orb, in the Run box type in System.  

Click on Advanced System Settings.

Under Startup and recovery click on Settings and remove the check mark for Automatically restart.

 

The BSOD will look similar to the picture below.

 

 

At the top of the BSOD you will see ***STOP:  Please post the error that follows.


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