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Laptop running extremely slow in windows browser and internet browser


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#1 TJSands

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Posted 21 February 2013 - 12:12 PM

My computer has been running slow for months, but it is now getting to the point where it is almost unbearable. For example, just clicking on a folder to open it can take up to 15 seconds to respond. It also lags a ton during internet browsing. Help please!



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#2 hamluis

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Posted 21 February 2013 - 01:00 PM

Worth a look, Slow Computer-browser Check Here First; It May Not Be Malware - http://www.bleepingcomputer.com/forums/topic87058.html .

 

Louis



#3 TJSands

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Posted 18 March 2013 - 12:27 PM

These steps did help to speed my computer up a bit, but I am still having issues.



#4 hamluis

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Posted 19 March 2013 - 10:58 AM

Please...be specific, tell us exactly what the issues are today/now.

 

Please download MiniToolBox  , save it to your desktop and run it.

 

Checkmark the following checkboxes:

  List last 10 Event Viewer log

  List Installed Programs

  List Users, Partitions and Memory size.

 

Click Go and paste the content into your next post.

 

Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 .  Just post the link, do not cut/paste reported data for this.

 

Louis



#5 TJSands

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Posted 21 March 2013 - 11:15 AM

Here is the log from MiniToolBox:


MiniToolBox by Farbar  Version:05-03-2013
Ran by TJ (administrator) on 21-03-2013 at 11:13:16
Running from "C:\Users\TJ\Downloads"
Windows 7 Home Premium Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************

========================= Event log errors: ===============================

Application errors:
==================
Error: (03/21/2013 11:07:42 AM) (Source: Toshiba App Place) (User: )
Description: System.ArgumentOutOfRangeException: Number must be either non-negative and less than or equal to Int32.MaxValue or -1.
Parameter name: dueTime
Stack Trace:
   at System.Threading.Timer..ctor(TimerCallback callback, Object state, Int32 dueTime, Int32 period)
   at System.Timers.Timer.set_Enabled(Boolean value)
   at SnappCloud.ActivationReminder.AraClient.PostInit()
   at SnappCloud.ActivationReminder.Program.Main(String[] args)

Error: (03/21/2013 05:26:56 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 15600

Error: (03/21/2013 05:26:56 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 15600

Error: (03/21/2013 05:26:54 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (03/20/2013 01:56:47 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 15585

Error: (03/20/2013 01:56:47 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 15585

Error: (03/20/2013 01:56:46 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (03/17/2013 08:02:57 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 8555797

Error: (03/17/2013 08:02:57 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 8555797

Error: (03/17/2013 08:02:57 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second


System errors:
=============
Error: (03/21/2013 11:04:37 AM) (Source: Service Control Manager) (User: )
Description: The Common Client Job Manager Service service terminated with service-specific error %%-1.

Error: (03/21/2013 11:04:33 AM) (Source: Service Control Manager) (User: )
Description: The dleaCATSCustConnectService service failed to start due to the following error:
%%1053

Error: (03/21/2013 11:04:33 AM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the dleaCATSCustConnectService service to connect.

Error: (03/20/2013 08:42:35 PM) (Source: Server) (User: )
Description: The server could not bind to the transport \Device\NetBT_Tcpip_{4C3B1288-26B4-462D-87A7-046426459806} because another computer on the network has the same name.  The server could not start.

Error: (03/14/2013 10:46:30 AM) (Source: NetBT) (User: )
Description: The name "WORKGROUP      :1d" could not be registered on the interface with IP address 192.168.1.137.
The computer with the IP address 192.168.1.1 did not allow the name to be claimed by
this computer.

Error: (03/14/2013 10:19:52 AM) (Source: Service Control Manager) (User: )
Description: The Common Client Job Manager Service service terminated with service-specific error %%-1.

Error: (03/14/2013 10:19:49 AM) (Source: Service Control Manager) (User: )
Description: The dleaCATSCustConnectService service failed to start due to the following error:
%%1053

Error: (03/14/2013 10:19:49 AM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the dleaCATSCustConnectService service to connect.

Error: (03/14/2013 10:19:38 AM) (Source: EventLog) (User: )
Description: The previous system shutdown at 8:39:41 AM on ?3/?14/?2013 was unexpected.

Error: (03/13/2013 03:31:50 AM) (Source: Service Control Manager) (User: )
Description: The Common Client Job Manager Service service terminated with service-specific error %%-1.


Microsoft Office Sessions:
=========================
Error: (03/21/2013 11:07:42 AM) (Source: Toshiba App Place)(User: )
Description: System.ArgumentOutOfRangeException: Number must be either non-negative and less than or equal to Int32.MaxValue or -1.
Parameter name: dueTime
Stack Trace:
   at System.Threading.Timer..ctor(TimerCallback callback, Object state, Int32 dueTime, Int32 period)
   at System.Timers.Timer.set_Enabled(Boolean value)
   at SnappCloud.ActivationReminder.AraClient.PostInit()
   at SnappCloud.ActivationReminder.Program.Main(String[] args)

Error: (03/21/2013 05:26:56 AM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 15600

Error: (03/21/2013 05:26:56 AM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledEvent 15600

Error: (03/21/2013 05:26:54 AM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (03/20/2013 01:56:47 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 15585

Error: (03/20/2013 01:56:47 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledEvent 15585

Error: (03/20/2013 01:56:46 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (03/17/2013 08:02:57 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 8555797

Error: (03/17/2013 08:02:57 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledEvent 8555797

Error: (03/17/2013 08:02:57 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: Continuously busy for more than a second


CodeIntegrity Errors:
===================================
  Date: 2011-10-27 16:53:58.444
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\ComboFix\catchme.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2011-10-27 16:53:58.397
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\ComboFix\catchme.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2011-10-27 16:53:58.350
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\ComboFix\catchme.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2011-10-27 16:53:58.303
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\ComboFix\catchme.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2011-10-25 20:34:58.774
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\ComboFix\catchme.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2011-10-25 20:34:58.742
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\ComboFix\catchme.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.


=========================== Installed Programs ============================

Adobe AIR (Version: 3.0.0.4080)
Adobe Flash Player 11 Plugin (Version: 11.6.602.180)
Adobe Reader X (10.1.1) (Version: 10.1.1)
Adobe Shockwave Player 11.6 (Version: 11.6.1.629)
Apple Application Support (Version: 2.3.2)
Apple Software Update (Version: 2.1.3.127)
Atheros Communications Inc.® AR81Family Gigabit/Fast Ethernet Driver (Version: 1.0.0.26)
AVG 2012 (Version: 12.0.2641)
AVG 2012 (Version: 12.1.2240)
AVG 2012 (Version: 2012.1.2240)
Bejeweled 2 Deluxe (Version: 2.2.0.95)
Bonjour (Version: 3.0.0.10)
Build-a-lot 2 (Version: 2.2.0.95)
CameraHelperMsi (Version: 13.50.854.0)
CCleaner (Version: 3.02)
Chuzzle Deluxe (Version: 2.2.0.95)
Cisco EAP-FAST Module (Version: 2.2.14)
Cisco LEAP Module (Version: 1.0.19)
Cisco PEAP Module (Version: 1.1.6)
Conexant HD Audio (Version: 4.119.0.60)
Coupon Printer for Windows (Version: 5.0.0.1)
Dell Driver Download Manager (Version: 2.1.0.0)
Dell V310-V510 Series
erLT (Version: 1.20.138.34)
ESET Online Scanner v3
e-Sword (Version: 9.09.0000)
FATE (Version: 2.2.0.95)
File Type Assistant
Google Toolbar for Internet Explorer (Version: 1.0.0)
Google Toolbar for Internet Explorer (Version: 7.4.3607.2246)
Google Update Helper (Version: 1.3.21.135)
I SPY Fun House (Version: 2.2.0.95)
Intel® Graphics Media Accelerator Driver (Version: 8.15.10.2086)
Intel® Management Engine Components (Version: 6.0.0.1179)
Intel® Rapid Storage Technology (Version: 9.6.1.1001)
iTunes (Version: 11.0.1.12)
Java 7 Update 7 (Version: 7.0.70)
JavaFX 2.1.1 (Version: 2.1.1)
Jewel Quest - Heritage (Version: 2.2.0.95)
Junk Mail filter update (Version: 14.0.8117.416)
Label@Once 1.0 (Version: 1.0)
Logitech Webcam Software (Version: 2.31)
LWS Facebook (Version: 13.50.854.0)
LWS Gallery (Version: 13.50.854.0)
LWS Help_main (Version: 13.50.862.0)
LWS Launcher (Version: 13.50.859.0)
LWS Motion Detection (Version: 13.30.1395.0)
LWS Pictures And Video (Version: 13.50.861.0)
LWS Twitter (Version: 13.30.1346.0)
LWS Video Mask Maker (Version: 13.30.1379.0)
LWS VideoEffects (Version: 13.30.1379.0)
LWS Webcam Software (Version: 13.31.1038.0)
LWS WLM Plugin (Version: 1.30.1201.0)
LWS YouTube Plugin (Version: 13.31.1038.0)
Malwarebytes Anti-Malware version 1.65.0.1400 (Version: 1.65.0.1400)
McAfee SiteAdvisor (Version: 3.6.187)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft Application Error Reporting (Version: 12.0.6015.5000)
Microsoft Choice Guard (Version: 2.0.48.0)
Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.21022 (Version: 9.0.21022)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Mozilla Firefox 19.0.2 (x86 en-US) (Version: 19.0.2)
Mozilla Maintenance Service (Version: 19.0.2)
MSVCRT (Version: 14.0.1468.721)
OpenOffice.org 3.2 (Version: 3.2.9502)
Plants vs. Zombies (Version: 2.2.0.95)
PlayReady PC Runtime amd64 (Version: 1.3.0)
Polar Bowler (Version: 2.2.0.95)
QuickTime (Version: 7.73.80.64)
RealNetworks - Microsoft Visual C++ 2008 Runtime (Version: 9.0)
RealPlayer
Realtek USB 2.0 Card Reader (Version: 6.1.7600.30113)
Realtek WLAN Driver (Version: 2.00.0011)
RealUpgrade 1.1 (Version: 1.1.0)
Search Protect by conduit (Version: 1.2.5.2)
Skype Launcher (Version: 2.01)
Skype Toolbars (Version: 5.0.4137)
Skype™ 5.10 (Version: 5.10.116)
Spotify (Version: 0.8.8.348.ge445f5b9)
swMSM (Version: 12.0.0.1)
SwordScript (Version: 2.0.1.2)
Synaptics Pointing Device Driver (Version: 15.0.8.1)
Toshiba App Place (Version: 1.0.2.0)
TOSHIBA Application Installer (Version: 9.0.1.1)
TOSHIBA Assist (Version: 3.00.11)
TOSHIBA Disc Creator (Version: 2.1.0.2 for x64)
TOSHIBA eco Utility (Version: 1.2.7.64)
TOSHIBA Face Recognition (Version: 3.1.3.64)
TOSHIBA Hardware Setup (Version: 4.03.02.00)
TOSHIBA HDD/SSD Alert (Version: 3.1.64.6)
Toshiba Laptop Checkup (Version: 2.0.3.198)
TOSHIBA Media Controller (Version: 1.0.80.3.64)
TOSHIBA Media Controller Plug-in (Version: 1.0.4.9)
Toshiba Online Backup (Version: 2.0.0.24)
TOSHIBA PC Health Monitor (Version: 1.6.0.64)
TOSHIBA Quality Application (Version: 1.0.3)
TOSHIBA Recovery Media Creator (Version: 2.1.0.4 for x64)
TOSHIBA ReelTime (Version: 1.6.05.64)
TOSHIBA Service Station (Version: 2.1.40)
TOSHIBA Supervisor Password (Version: 4.03.02.00)
TOSHIBA Value Added Package (Version: 1.3.2.64)
TOSHIBA Web Camera Application (Version: 1.1.1.15)
ToshibaRegistration (Version: 1.0.4)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217) (Version: 1)
Update Installer for WildTangent Games App
Virtual Villagers 4 - The Tree of Life (Version: 2.2.0.95)
Visual Studio 2008 x64 Redistributables (Version: 10.0.0.2)
Wheel of Fortune 2 (Version: 2.2.0.95)
WildTangent Games (Version: 1.0.2.4)
WildTangent Games App (Toshiba Games) (Version: 4.0.4.12)
Windows Live Call (Version: 14.0.8117.0416)
Windows Live Communications Platform (Version: 14.0.8117.416)
Windows Live Essentials (Version: 14.0.8117.0416)
Windows Live Essentials (Version: 14.0.8117.416)
Windows Live Mail (Version: 14.0.8117.0416)
Windows Live Messenger (Version: 14.0.8117.0416)
Windows Live Movie Maker (Version: 14.0.8117.0416)
Windows Live Photo Gallery (Version: 14.0.8117.416)
Windows Live Sign-in Assistant (Version: 5.000.818.5)
Windows Live Sync (Version: 14.0.8117.416)
Windows Live Upload Tool (Version: 14.0.8014.1029)
Windows Live Writer (Version: 14.0.8117.0416)
WinRAR 4.01 (32-bit) (Version: 4.01.0)
Zuma's Revenge (Version: 2.2.0.95)

========================= Memory info: ===================================

Percentage of memory in use: 59%
Total physical RAM: 3893.86 MB
Available physical RAM: 1565.29 MB
Total Pagefile: 7785.91 MB
Available Pagefile: 5249 MB
Total Virtual: 4095.88 MB
Available Virtual: 3988.54 MB

========================= Partitions: =====================================

1 Drive c: (TI105927W0D) (Fixed) (Total:221.1 GB) (Free:110.4 GB) NTFS

========================= Users: ========================================

User accounts for \\TJ-PC

Administrator            Guest                    TJ                       


**** End of log ****



#6 TJSands

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Posted 21 March 2013 - 11:23 AM

Here is my snapshot from Speccy:

 

http://speccy.piriform.com/results/QqmycMRnSbMf6ZneeEIJ13l

 

 

As for the problems that I have been having, they are the same as before. My computer just runs really slow with everything it does; opening folders, opening programs, scrolling down a webpage, etc.


Edited by TJSands, 21 March 2013 - 11:26 AM.


#7 hamluis

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Posted 21 March 2013 - 01:20 PM

Nothing obvious that a person like me can see.

 

Error: (03/20/2013 08:42:35 PM) (Source: Server) (User: )
Description: The server could not bind to the transport \Device\NetBT_Tcpip_{4C3B1288-26B4-462D-87A7-046426459806} because another computer on the network has the same name.  The server could not start.

Error: (03/14/2013 10:46:30 AM) (Source: NetBT) (User: )
Description: The name "WORKGROUP      :1d" could not be registered on the interface with IP address 192.168.1.137.
The computer with the IP address 192.168.1.1 did not allow the name to be claimed by
this computer.


What other systems on this network...do they experience the same problems?

 

Louis



#8 TJSands

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Posted 21 March 2013 - 01:22 PM

I don't use any other networks on this computer. I wasn't aware there was another one.



#9 hamluis

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Posted 21 March 2013 - 03:14 PM

You have a single computer...with no home network set up?

 

If that's true...I think that you may have a problem.

 

Louis



#10 TJSands

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Posted 21 March 2013 - 03:41 PM

do u mean like an internet network?



#11 hamluis

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Posted 21 March 2013 - 03:54 PM

Any connection/communication...to/with another compuster system...constitutes a network.  The Internet is a gigantic network.

 

When you connect to the Internet...you are on a network.  We use routers, AV programs, etc. to protect ourselves from someone on that network...gaining unauthorized access to the data that is on our computer systems

 

A home network is where users (like myself) have multiple computers and have them set up so that they can share/change files  between each other.

 

Louis






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