Mod Edit;moved from Vista to the Virus, Trojan, Spyware, and Malware Removal Logs forum ~~~ boopme
I have a eMachines Desktop running windows Vista 32 bit with an AMD athelon x2 processor.
I've cleaned the dust off of it, defragmented, removed malware (the major one being rootkit.zeroaccess), done a disk cleanup, updated drivers, and used a tool to check the memory, it passed.
The symptoms my computer is having:
Slow startup/ shutdown
constant freezing (although not as bad since I did all that stuff up there)
but the main thing I'm worried about is I've been getting the BSOD frequently with the error message "memory_management". I can't get a system rating because it crashes like that halfway through.
I have a feeling these three things are probably caused by the same thing. Please somebody, give me some advice!
In the Reliability and Performance monitor, under reports/system/system diagnostic there's an error there-
Symptom: A service is reported as having an unexpected error code
Cause: One or more services has failed. The service did not stop gracefully, suggesting the service may have crashed or one of its components stopped in an unsupported way.
Details: Service exited with the code not equal to 0 or 1077
Resolution: Restart the service
Related: Performance Diagnosis
Also, under Basic System Checks-
System service checks: Failed
Hardware device and driver checks: Failed
One more thing, every time I try and run Spider Solitaire I get the error "Critical Error: no suitable graphics devices found." I'm really not that worried about this right now, but I thought I'd mention it in case it's related.
Edited by boopme, 20 February 2013 - 08:12 PM.