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PC Speed Test popup malware -- Windows 7


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16 replies to this topic

#1 broussard

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Posted 19 February 2013 - 11:40 PM

Running on Windows 7.

 

Internet Explorer has a recurring popup that says "PC Speed Test."

 

As far as I can tell, this is malware. I downloaded, updated, and ran SuperAntiSpyware and then MalwareBytes Anti-Malware. Each found a few things to remove; removal was successful (as far as I could tell), but after reboot the PC Speed Test popups are still occurring.

 

What should I do next?



BC AdBot (Login to Remove)

 


#2 narenxp

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Posted 20 February 2013 - 01:33 AM

  • Please download TDSSKiller from here and save it to your Desktop
  • Doubleclick on TDSSKiller.exe to run the application, then click on Change parameters




  • Check Loaded Modules  and Detect TDLFS file systemDo not check Verify file digital signatures (even though it is checked in the example)
  • If you are asked to reboot because an "Extended Monitoring Driver is required" please click Reboot now




  • Click Start Scan and allow the scan process to run

  • If threats are detected select Skip for all of them unless I instruct you otherwise
  • Click Continue




  • Click Reboot computer
  • Please post the contents of  TDSSKiller.[Version]_[Date]_[Time]_log.txt found in your root directory (typically c:\)in your reply


===================================================


aswMBR

--------------------

  • Download aswMBR and save it to your desktop.
  • Please disable your real time protection of any Antivirus, Antispyware or Antimalware programs temporarily. They will interfere and may cause unexpected results.
  • If you need help to disable your protection programs see here and here.
  • Double click the aswMBR.exe file to run it. Please allow when you are asked to download AVAST antivirus engine defs.
  • Wait until the AV update is done, then click on the Scan button to start. The program will launch a scan.



  • When done, you will see Scan finished successfully. Please click on Save log and save the file to your desktop.



  • Please post the contents of the log in your next reply.

NOTE:  aswMBR will create MBR.dat file on your desktop. This is a copy of your MBR. Do NOT delete it.


===================================================


ESET Online Scanner

--------------------

I'd like us to scan your machine with ESET OnlineScan  This process may may take several hours, that is normal

  • Hold down Control and click on this link to open ESET OnlineScan in a new window.
  • Click the   button.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)

    • Click on esetsmartinstaller_enu.exe to download the ESET Smart Installer. Save it to your desktop.
    • Double click on the icon on your desktop.

  • Check "YES, I accept the Terms of Use."
  • Click the Start button.
  • Accept any security warnings from your browser.
  • Under scan settings, check "Scan Archives" and "Remove found threats"
  • Click Advanced settings and select the following:

    • Scan potentially unwanted applications
    • Scan for potentially unsafe applications
    • Enable Anti-Stealth technology
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, click List Threats
  • Copy and paste the information in your next reply.   Note:  If no malware was found you will not get a log.
  • Click the Back button.
  • Click the Finish button.


===================================================


Things I would like to see in your next reply. Please be sure to copy and paste the information rather than send an attachment. :thumbsup2:

  • TDSSKiller log
  • aswMBR log
  • ESET results


 



#3 broussard

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Posted 20 February 2013 - 06:35 PM

The TDSSKiller logfile appears to be too long to post in this forum. Isn't there another forum for logfile posts?

 

Anyway, the ESET seemed to find something. Here are its results

 

C:\$Recycle.Bin\S-1-5-21-1009267537-2584548694-1569736485-1003\$RBUCIXP.lnk    LNK/URL.B trojan    cleaned by deleting - quarantined
C:\$Recycle.Bin\S-1-5-21-1009267537-2584548694-1569736485-1003\$RQLGQIL.lnk    LNK/URL.B trojan    cleaned by deleting - quarantined
C:\$Recycle.Bin\S-1-5-21-1009267537-2584548694-1569736485-1003\$ROAXNTX.tmp\wsget.exe    a variant of Win32/TrojanDownloader.FraudLoad.NAH trojan    cleaned by deleting - quarantined
C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\hstart.exe    a variant of Win32/HiddenStart.A application    cleaned by deleting - quarantined
C:\Users\Patty\AppData\Local\Temp\jar_cache5738695354832275016.tmp    Java/Exploit.CVE-2012-1723.IR trojan    deleted - quarantined
C:\Users\Patty\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\31\1056c39f-5e42d941    Win32/Simda.B trojan    cleaned by deleting - quarantined
C:\Users\Patty\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\63\92b583f-64ade5fa    a variant of Java/Exploit.CVE-2012-1723.DQ trojan    deleted - quarantined
 

The aswMBR logfile is also short. Here it is:

 

aswMBR version 0.9.9.1707 Copyright© 2011 AVAST Software
Run date: 2013-02-20 06:10:21
-----------------------------
06:10:21.964    OS Version: Windows x64 6.1.7601 Service Pack 1
06:10:21.964    Number of processors: 2 586 0x602
06:10:21.964    ComputerName: DELL-1  UserName: Patty
06:10:23.464    Initialize success
06:14:51.612    AVAST engine defs: 13022000
06:16:12.473    Disk 0 (boot) \Device\Harddisk0\DR0 -> \Device\Ide\IdeDeviceP0T0L0-0
06:16:12.473    Disk 0 Vendor: WDC_WD6400AAKS-75A7B2 01.03B01 Size: 610480MB BusType: 3
06:16:12.493    Disk 0 MBR read successfully
06:16:12.493    Disk 0 MBR scan
06:16:12.503    Disk 0 Windows VISTA default MBR code
06:16:12.503    Disk 0 Partition 1 00     DE Dell Utility Dell 8.0       39 MB offset 63
06:16:12.513    Disk 0 Partition 2 80 (A) 07    HPFS/NTFS NTFS        15000 MB offset 81920
06:16:12.533    Disk 0 Partition 3 00     07    HPFS/NTFS NTFS       595439 MB offset 30801920
06:16:12.563    Disk 0 scanning C:\Windows\system32\drivers
06:16:22.533    Service scanning
06:16:44.553    Modules scanning
06:16:44.563    Disk 0 trace - called modules:
06:16:44.593    ntoskrnl.exe CLASSPNP.SYS disk.sys PCTCore64.sys ACPI.sys ataport.SYS pciide.sys PCIIDEX.SYS hal.dll atapi.sys
06:16:44.593    1 nt!IofCallDriver -> \Device\Harddisk0\DR0[0xfffffa8004606060]
06:16:44.603    3 CLASSPNP.SYS[fffff880019a943f] -> nt!IofCallDriver -> [0xfffffa8004605970]
06:16:44.603    5 PCTCore64.sys[fffff88001146600] -> nt!IofCallDriver -> [0xfffffa80040aad20]
06:16:44.613    7 ACPI.sys[fffff88000e0b7a1] -> nt!IofCallDriver -> \Device\Ide\IdeDeviceP0T0L0-0[0xfffffa80044bf060]
06:16:45.713    AVAST engine scan C:\Windows
06:16:52.713    AVAST engine scan C:\Windows\system32
06:19:52.333    AVAST engine scan C:\Windows\system32\drivers
06:20:05.653    AVAST engine scan C:\Users\Patty
06:29:06.305    File: C:\Users\Patty\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\31\1056c39f-5e42d941  **INFECTED** Win32:Malware-gen
06:34:11.496    AVAST engine scan C:\ProgramData
06:35:57.286    Scan finished successfully
06:38:56.447    Disk 0 MBR has been saved successfully to "C:\Users\Patty\Downloads\Desktop\MBR.dat"
06:38:56.457    The log file has been saved successfully to "C:\Users\Patty\Downloads\Desktop\aswMBR.txt"

 



#4 narenxp

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Posted 20 February 2013 - 06:37 PM

Please post the last few lines of TDSSkiller alone.

 

 

Malwarebytes

--------------------

Please download Malwarebytes Anti-Malware and save it to your desktop.  If you already have it installed launch the program and update the database.

  • Important!! When you save the mbam-setup file, rename it to something random (such as 123abc.exe) before beginning the download.  You can also right click on the link and select Save Link As

Malwarebytes may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.

  • Make sure you are connected to the Internet and double-click on the renamed file to install the application.
    For instructions with screenshots, please refer to this Guide.
  • When the installation begins, follow the prompts and do not make any changes to default settings except to uncheck any offer for a free Pro trial version
  • Malwarebytes will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
  • Under the Scanner tab, make sure the "Perform Quick Scan" option is selected.
  • Click on the Scan button.
  • When finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box, then click the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked and then click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows the database version and your operating system.
  • Exit Malwarebytes when done.

Note: If Malwarebytes encounters a file that is difficult to remove, you will be asked to reboot your computer so it can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally will prevent Malwarebytes from removing all the malware.


===================================================


Farbar's MiniToolBox

--------------------

  • Please download MiniToolBox, save it to your desktop
  • Please close any Firefox browsers you may have open
  • Double click the icon to launch the program
  • Make sure the following options are checked:

    • Flush DNS
    • Report IE Proxy Settings
    • Reset IE Proxy Settings
    • Report FF Proxy Settings
    • Reset FF Proxy Settings
    • List content of Hosts
    • List IP configuration
    • List Winsock Entries
    • List last 10 Event Viewer log
    • List Installed Programs
    • List Devices
    • List Users, Partitions and Memory size.
  • Click Go and once the scan is completed a Result.txt Notepad document will open on your desktop
  • Please copy and paste the contents in your reply


===================================================


Farbar's Service Scanner

--------------------

Please download Farbar Service Scanner, save it to your desktop, and run it.

  • Make sure the following options are checked:

    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
    • Windows Defender
    • Other Services
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.


===================================================


AdwCleaner by Xplode - Search for Adware

-------------------

  • Please download AdwCleaner by Xplode onto your desktop.
  • Double click on AdwCleaner.exe, select OK, then Run
  • Click on DELETE
  • A logfile will automatically open after the scan has finished
  • Copy and paste the contents in your reply
  • You can find the logfile at C:\AdwCleaner[R1].txt as well


===================================================


Junkware Removal Tooll by thisisu

-------------------

  • Please download Junkware Removal Tool and save it to your desktop.
  • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. (Click on this link to see a list of programs that should be disabled. The list is not all inclusive.)
  • Right-mouse click JRT.exe and select Run as administrator (Windows XP double click the icon)
  • Please allow the program time to run
  • Once completed a Notepad document will open on your desktop
  • Copy and paste the contents in your reply


===================================================


Rkill

-------------------

Please download Rkill by Grinler from one of the 4 links below (if one of them does not work try another...) and save it to your desktop:


  • In order for Rkill to run properly you must disable your anti-malware software.  Please refer to this page if you are not sure how.
  • Double-click on Rkill. (If you are using Windows Vista, please right-click on it and select Run As Administrator)
    • Note:  You may have to run Rkill a few times before it is successful.  You may also have to download Rkill from a different link which will save it as a different file name.
  • A black screen will appear and then disappear. Please do not worry, that is normal. This means that the tool has been successfully executed.
  • An Rkill.log will appear.  Please copy and paste the contents in your reply (file also located at c:\rkill.log)
  • Do not reboot your computer after running Rkill as the malware programs will start again.  If your computer reboots, run Rkill again before continuing on to the next step.
  • If nothing happens or if the tool does not run, please let me know in your next reply.


===================================================


Autoruns

--------------------

  • Please download AutoRuns and save it to your desktop
  • Double click the AutoRuns.zip folder
  • Double click autoruns.exe (not autorunsc.exe), select Run, then Run again and allow the information to populate
  • Select File, Save, Desktop (in the left hand pane), then Save filename as Autoruns.txt and change Save as type to  Text(*.txt).
  • Double click on the text file,copy and paste the contents in your reply


===================================================


Things I would like to see in your next reply. Please be sure to copy and paste the information rather than send an attachment. :thumbsup2:

  • Malwarebytes log
  • MiniToolBox log
  • Farbar's Service Scanner log
  • AdwCleaner log
  • Junkware Removal Tool log
  • Rkill log
  • Autoruns log

 



#5 broussard

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Posted 20 February 2013 - 07:39 PM

Last few lines of TDSSKiller:

 

06:05:14.0094 4020  ============================================================
06:05:14.0094 4020  Scan finished
06:05:14.0094 4020  ============================================================
06:05:14.0114 4748  Detected object count: 0
06:05:14.0114 4748  Actual detected object count: 0
06:07:54.0424 3476  Deinitialize success
 

Malwarebytes log:

 

Malwarebytes Anti-Malware 1.70.0.1100
www.malwarebytes.org

Database version: v2013.02.20.08

Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 9.0.8112.16421
Patty :: DELL-1 [administrator]

2/20/2013 3:51:36 PM
mbam-log-2013-02-20 (15-51-36).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 298803
Time elapsed: 7 minute(s),

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)
 

MiniToolBox log:

 

MiniToolBox by Farbar  Version:10-01-2013
Ran by Patty (administrator) on 20-02-2013 at 16:06:15
Running from "C:\Users\Patty\Downloads\Desktop\Antimalware"
Windows 7 Home Premium Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************

========================= Flush DNS: ===================================

Windows IP Configuration

Successfully flushed the DNS Resolver Cache.

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

"Reset IE Proxy Settings": IE Proxy Settings were reset.

========================= FF Proxy Settings: ==============================


"Reset FF Proxy Settings": Firefox Proxy settings were reset.

========================= Hosts content: =================================

::1             localhost





95.211.0.119 www.google-analytics.com.
95.211.0.119 ad-emea.doubleclick.net.
95.211.0.119 www.statcounter.com.
93.115.241.27 www.google-analytics.com.
93.115.241.27 ad-emea.doubleclick.net.
93.115.241.27 www.statcounter.com.

127.0.0.1       localhost

========================= IP Configuration: ================================

Realtek PCIe FE Family Controller = Local Area Connection (Connected)


# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global icmpredirects=enabled


popd
# End of IPv4 configuration



Windows IP Configuration

   Host Name . . . . . . . . . . . . : Dell-1
   Primary Dns Suffix  . . . . . . . :
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
   DNS Suffix Search List. . . . . . : Home

Ethernet adapter Local Area Connection:

   Connection-specific DNS Suffix  . : Home
   Description . . . . . . . . . . . : Realtek PCIe FE Family Controller
   Physical Address. . . . . . . . . : 00-25-64-D2-04-33
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::21d3:d772:322c:20da%10(Preferred)
   IPv4 Address. . . . . . . . . . . : 192.168.10.2(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Wednesday, February 20, 2013 6:03:26 AM
   Lease Expires . . . . . . . . . . : Thursday, February 21, 2013 3:25:05 PM
   Default Gateway . . . . . . . . . : 192.168.10.1
   DHCP Server . . . . . . . . . . . : 192.168.10.1
   DHCPv6 IAID . . . . . . . . . . . : 234890596
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-12-75-35-1C-00-25-64-D2-04-33
   DNS Servers . . . . . . . . . . . : 192.168.10.1
   NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter isatap.Home:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : Home
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{1BDDD01E-A045-4CFA-9475-018CD3DDD295}:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2001:0:9d38:6ab8:1c05:ca4:935f:d5d7(Preferred)
   Link-local IPv6 Address . . . . . : fe80::1c05:ca4:935f:d5d7%11(Preferred)
   Default Gateway . . . . . . . . . : ::
   NetBIOS over Tcpip. . . . . . . . : Disabled
Server:  Comtrend.Home
Address:  192.168.10.1

Name:    google.com
Addresses:  2001:4860:4001:800::1002
      74.125.224.35
      74.125.224.36
      74.125.224.37
      74.125.224.38
      74.125.224.39
      74.125.224.40
      74.125.224.41
      74.125.224.46
      74.125.224.32
      74.125.224.33
      74.125.224.34


Pinging google.com [74.125.224.35] with 32 bytes of data:
Reply from 74.125.224.35: bytes=32 time=17ms TTL=57
Reply from 74.125.224.35: bytes=32 time=16ms TTL=57

Ping statistics for 74.125.224.35:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 16ms, Maximum = 17ms, Average = 16ms
Server:  Comtrend.Home
Address:  192.168.10.1

Name:    yahoo.com
Addresses:  206.190.36.45
      98.138.253.109
      98.139.183.24


Pinging yahoo.com [206.190.36.45] with 32 bytes of data:
Reply from 206.190.36.45: bytes=32 time=58ms TTL=53
Reply from 206.190.36.45: bytes=32 time=98ms TTL=53

Ping statistics for 206.190.36.45:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 58ms, Maximum = 98ms, Average = 78ms

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
 10...00 25 64 d2 04 33 ......Realtek PCIe FE Family Controller
  1...........................Software Loopback Interface 1
 15...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
 14...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #2
 11...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0     192.168.10.1     192.168.10.2     20
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
     192.168.10.0    255.255.255.0         On-link      192.168.10.2    276
     192.168.10.2  255.255.255.255         On-link      192.168.10.2    276
   192.168.10.255  255.255.255.255         On-link      192.168.10.2    276
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link      192.168.10.2    276
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link      192.168.10.2    276
===========================================================================
Persistent Routes:
  None

IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
 11     58 ::/0                     On-link
  1    306 ::1/128                  On-link
 11     58 2001::/32                On-link
 11    306 2001:0:9d38:6ab8:1c05:ca4:935f:d5d7/128
                                    On-link
 10    276 fe80::/64                On-link
 11    306 fe80::/64                On-link
 11    306 fe80::1c05:ca4:935f:d5d7/128
                                    On-link
 10    276 fe80::21d3:d772:322c:20da/128
                                    On-link
  1    306 ff00::/8                 On-link
 11    306 ff00::/8                 On-link
 10    276 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\SysWOW64\NLAapi.dll [52224] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog5 06 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70656] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (02/20/2013 03:48:36 PM) (Source: Application Hang) (User: )
Description: The program mbam.exe version 1.70.0.9 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: f24

Start Time: 01ce0fc4796a9ae9

Termination Time: 20

Application Path: C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbam.exe

Report Id: 054e769a-7bb8-11e2-ac60-002564d20433

Error: (02/20/2013 03:25:06 PM) (Source: APC UPS Service) (User: NT AUTHORITY)
Description: PowerChute not communicating with the battery backup.

Error: (02/20/2013 10:32:54 AM) (Source: APC UPS Service) (User: NT AUTHORITY)
Description: PowerChute not communicating with the battery backup.

Error: (02/20/2013 03:48:44 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "1".Error in manifest or policy file "2" on line 3.
Invalid Xml syntax.

Error: (02/20/2013 03:00:41 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "Microsoft.VC90.DebugCRT,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="9.0.21022.8"1".
Dependent Assembly Microsoft.VC90.DebugCRT,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="9.0.21022.8" could not be found.
Please use sxstrace.exe for detailed diagnosis.

Error: (02/20/2013 03:00:23 AM) (Source: APC UPS Service) (User: NT AUTHORITY)
Description: PowerChute not communicating with the battery backup.

Error: (02/19/2013 09:30:25 PM) (Source: APC UPS Service) (User: NT AUTHORITY)
Description: PowerChute not communicating with the battery backup.

Error: (02/19/2013 06:25:19 AM) (Source: APC UPS Service) (User: NT AUTHORITY)
Description: PowerChute not communicating with the battery backup.

Error: (02/18/2013 07:25:20 AM) (Source: APC UPS Service) (User: NT AUTHORITY)
Description: PowerChute not communicating with the battery backup.

Error: (02/18/2013 03:00:22 AM) (Source: APC UPS Service) (User: NT AUTHORITY)
Description: PowerChute not communicating with the battery backup.


System errors:
=============
Error: (02/20/2013 06:01:49 AM) (Source: Microsoft-Windows-WindowsUpdateClient) (User: NT AUTHORITY)
Description: Installation Failure: Windows failed to install the following update with error 0x80070643: Security Update for Microsoft Visual C++ 2008 Service Pack 1 Redistributable Package (KB2538243).

Error: (02/20/2013 06:01:21 AM) (Source: Microsoft-Windows-WindowsUpdateClient) (User: NT AUTHORITY)
Description: Installation Failure: Windows failed to install the following update with error 0x8024002d: Microsoft Office File Validation Add-in.

Error: (02/20/2013 03:01:09 AM) (Source: Microsoft-Windows-WindowsUpdateClient) (User: NT AUTHORITY)
Description: Installation Failure: Windows failed to install the following update with error 0x80070643: Security Update for Microsoft Visual C++ 2008 Service Pack 1 Redistributable Package (KB2538243).

Error: (02/19/2013 00:57:42 PM) (Source: Microsoft-Windows-WindowsUpdateClient) (User: NT AUTHORITY)
Description: Installation Failure: Windows failed to install the following update with error 0x80070005: Definition Update for Windows Defender - KB915597 (Definition 1.143.2586.0).

Error: (02/19/2013 08:20:21 AM) (Source: Microsoft-Windows-WindowsUpdateClient) (User: NT AUTHORITY)
Description: Installation Failure: Windows failed to install the following update with error 0x80070005: Definition Update for Windows Defender - KB915597 (Definition 1.143.2586.0).

Error: (02/19/2013 06:25:21 AM) (Source: Service Control Manager) (User: )
Description: The Google Update Service (gupdate) service failed to start due to the following error:
%%109

Error: (02/19/2013 06:25:21 AM) (Source: DCOM) (User: )
Description: 109gupdate/comsvc{4EB61BAC-A3B6-4760-9581-655041EF4D69}

Error: (02/19/2013 03:01:06 AM) (Source: Microsoft-Windows-WindowsUpdateClient) (User: NT AUTHORITY)
Description: Installation Failure: Windows failed to install the following update with error 0x80070005: Security Update for Windows 7 for x64-based Systems (KB2799494).

Error: (02/19/2013 03:01:06 AM) (Source: Microsoft-Windows-WindowsUpdateClient) (User: NT AUTHORITY)
Description: Installation Failure: Windows failed to install the following update with error 0x80070005: Security Update for Microsoft Visual C++ 2008 Service Pack 1 Redistributable Package (KB2538243).

Error: (02/18/2013 06:37:37 PM) (Source: Microsoft-Windows-WindowsUpdateClient) (User: NT AUTHORITY)
Description: Installation Failure: Windows failed to install the following update with error 0x80070005: Definition Update for Windows Defender - KB915597 (Definition 1.143.2336.0).


Microsoft Office Sessions:
=========================

=========================== Installed Programs ============================

Adobe Flash Player 10 Plugin (Version: 10.0.42.34)
Adobe Flash Player 11 ActiveX (Version: 11.5.502.149)
Adobe Reader 9.1.2 (Version: 9.1.2)
Adobe Reader 9.3 (Version: 9.3.0)
Amazon Games & Software Downloader (Version: 2.0.2.0)
APC PowerChute Personal Edition (Version: 2.1.1)
ATI Catalyst Control Center (Version: 2.009.0614.2130)
AXIS Media Control Embedded
Bejeweled Blitz
Big Fish Games: Game Manager (Version: 2.0.0.28)
BUFFALO NAS Navigator
Catalyst Control Center - Branding (Version: 1.00.0000)
Catalyst Control Center Core Implementation (Version: 2009.0614.2131.36800)
Catalyst Control Center Graphics Full Existing (Version: 2009.0614.2131.36800)
Catalyst Control Center Graphics Full New (Version: 2009.0614.2131.36800)
Catalyst Control Center Graphics Light (Version: 2009.0614.2131.36800)
Catalyst Control Center Graphics Previews Common (Version: 2009.0614.2131.36800)
Catalyst Control Center Graphics Previews Vista (Version: 2009.0614.2131.36800)
Catalyst Control Center InstallProxy (Version: 2009.0614.2131.36800)
Catalyst Control Center Localization All (Version: 2009.0614.2131.36800)
ccc-core-static (Version: 2009.0614.2131.36800)
ccc-utility64 (Version: 2009.0614.2131.36800)
CCC Help Chinese Standard (Version: 2009.0614.2130.36800)
CCC Help Chinese Traditional (Version: 2009.0614.2130.36800)
CCC Help Czech (Version: 2009.0614.2130.36800)
CCC Help Danish (Version: 2009.0614.2130.36800)
CCC Help Dutch (Version: 2009.0614.2130.36800)
CCC Help English (Version: 2009.0614.2130.36800)
CCC Help Finnish (Version: 2009.0614.2130.36800)
CCC Help French (Version: 2009.0614.2130.36800)
CCC Help German (Version: 2009.0614.2130.36800)
CCC Help Greek (Version: 2009.0614.2130.36800)
CCC Help Hungarian (Version: 2009.0614.2130.36800)
CCC Help Italian (Version: 2009.0614.2130.36800)
CCC Help Japanese (Version: 2009.0614.2130.36800)
CCC Help Korean (Version: 2009.0614.2130.36800)
CCC Help Norwegian (Version: 2009.0614.2130.36800)
CCC Help Polish (Version: 2009.0614.2130.36800)
CCC Help Portuguese (Version: 2009.0614.2130.36800)
CCC Help Russian (Version: 2009.0614.2130.36800)
CCC Help Spanish (Version: 2009.0614.2130.36800)
CCC Help Swedish (Version: 2009.0614.2130.36800)
CCC Help Thai (Version: 2009.0614.2130.36800)
CCC Help Turkish (Version: 2009.0614.2130.36800)
Chessmaster 10th Edition (Version: 1.00.0000)
Choice Guard (Version: 1.2.87.0)
Compatibility Pack for the 2007 Office system (Version: 12.0.6425.1000)
Conexant D850 PCI V.92 Modem (Version: 7.80.4.0)
Consumer In-Home Service Agreement (Version: 2.0.0)
Cooking Dash
Cooking Dash - DinerTown Studios
Cooking Dash 3 - Thrills & Spills
Corel MediaOne (Version: 2.100.0000)
Corel Paint Shop Pro Photo X2 (Version: 12.50.0001)
Corel Painter Photo Essentials 4
Corel Painter Photo Essentials 4 (Version: 4.0)
Dell DataSafe Local Backup - Support Software (Version: 2.25)
Dell DataSafe Local Backup (Version: 9.3.24)
Dell Dock (Version: 2.0.0)
Dell Driver Download Manager (Version: 2.1.0.0)
Dell Edoc Viewer (Version: 1.0.0)
Dell Getting Started Guide (Version: 1.00.0000)
Dell Support Center (Support Software) (Version: 2.5.09100)
Digital Line Detect (Version: 1.21)
Dropbox (Version: 1.6.16)
ESET Online Scanner v3
Google Chrome (Version: 24.0.1312.57)
Google Earth (Version: 5.1.7894.7252)
Google Earth Plug-in (Version: 6.0.3.2197)
Google Earth Plug-in (Version: 6.1.0.5001)
Google Toolbar for Internet Explorer (Version: 1.0.0)
Google Toolbar for Internet Explorer (Version: 7.4.3607.2246)
Google Update Helper (Version: 1.3.21.135)
Google Updater (Version: 2.4.2432.1652)
GoToAssist 8.0.0.514
H&R Block California 2009 (Version: 1.09.3401)
H&R Block California 2010 (Version: 1.10.4801)
H&R Block California 2011 (Version: 1.11.4201)
H&R Block California 2012 (Version: 1.12.6401)
H&R Block Deluxe + Efile + State 2009 (Version: 09.04.6401)
H&R Block Deluxe + Efile + State 2010 (Version: 10.04.5301)
H&R Block Deluxe + Efile + State 2011 (Version: 11.05.6203)
H&R Block Deluxe + Efile + State 2012 (Version: 12.05.7001)
Heroes of Might and Magic V
ImageSkill Background Remover 3 (Version: 3.0)
Java Auto Updater (Version: 2.0.6.1)
Java™ 6 Update 14 (64-bit) (Version: 6.0.140)
Java™ 6 Update 30 (Version: 6.0.300)
Junk Mail filter update (Version: 14.0.8050.1202)
Malwarebytes Anti-Malware version 1.70.0.1100 (Version: 1.70.0.1100)
MediaMonkey 3.2 (Version: 3.2)
Microsoft Application Error Reporting (Version: 12.0.6015.5000)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office Excel MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office File Validation Add-In (Version: 14.0.5130.5003)
Microsoft Office Home and Student 2007 (Version: 12.0.6425.1000)
Microsoft Office Office 64-bit Components 2007 (Version: 12.0.6425.1000)
Microsoft Office OneNote MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office PowerPoint MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office PowerPoint Viewer 2007 (English) (Version: 12.0.6425.1000)
Microsoft Office Professional Edition 2003 (Version: 11.0.8173.0)
Microsoft Office Proof (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proof (French) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proof (Spanish) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proofing (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Shared 64-bit MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Shared MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Shared Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Word MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Search Enhancement Pack (Version: 1.3.59.0)
Microsoft Silverlight (Version: 4.1.10329.0)
Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000)
Microsoft Sync Framework Runtime Native v1.0 (x86) (Version: 1.0.1215.0)
Microsoft Sync Framework Services Native v1.0 (x86) (Version: 1.0.1215.0)
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (Version: 8.0.50727.4053)
Microsoft Visual C++ 2005 Redistributable - KB2467175 (Version: 8.0.51011)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.58299)
Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570 (Version: 9.0.30729.5570)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Works (Version: 9.7.0621)
Modem Diagnostic Tool (Version: 1.0.24.0)
Mozilla Firefox (3.5.7) (Version: 3.5.7 (en-US))
MSVCRT (Version: 14.0.1468.721)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
MuseScore 0.9 MuseScore score typesetter (Version: 0.9.5)
NETGEAR WNA1100 N150 Wireless USB Adapter (Version: 1.0.0.133)
NetWaiting (Version: 2.5.54)
NOOK for PC (Version: 2.5.3.4630)
PHOTORECOVERY LE (Version: 1.0.0)
Platform (Version: 1.34)
PowerDVD DX (Version: 8.3.5424)
RAIDXpert (Version: 2.4.1546.4)
RealNetworks - Microsoft Visual C++ 2008 Runtime (Version: 9.0)
RealPlayer
RealUpgrade 1.0 (Version: 1.0.0)
Revo Uninstaller 1.91 (Version: 1.91)
Roxio Burn (Version: 1.0)
Roxio Burn (Version: 1.0.0)
Roxio Update Manager (Version: 6.0.0)
SierraHome Print Artist 12.0
Skins (Version: 2009.0614.2131.36800)
Spelling Dictionaries Support For Adobe Reader 9 (Version: 9.0.0)
Spyware Doctor 7.0 (Version: 7.0)
SUPERAntiSpyware (Version: 5.6.1014)
TestGen
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office InfoPath 2007 (KB976416)
Update for Microsoft Office OneNote 2007 Help (KB963670)
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 (KB974561)
Update for Microsoft Office Word 2007 Help (KB963665)
VIA Platform Device Manager (Version: 1.34)
Windows Live Call (Version: 14.0.8050.1202)
Windows Live Communications Platform (Version: 14.0.8050.1202)
Windows Live Essentials (Version: 14.0.8050.1202)
Windows Live Mail (Version: 14.0.8050.1202)
Windows Live Messenger (Version: 14.0.8050.1202)
Windows Live Photo Gallery (Version: 14.0.8051.1204)
Windows Live Sign-in Assistant (Version: 5.000.818.6)
Windows Live Sync (Version: 14.0.8050.1202)
Windows Live Toolbar (Version: 14.0.8052.1208)
Windows Live Upload Tool (Version: 14.0.8014.1029)
Windows Live Writer (Version: 14.0.8050.1202)

========================= Devices: ================================


========================= Memory info: ===================================

Percentage of memory in use: 34%
Total physical RAM: 3839.12 MB
Available physical RAM: 2517.88 MB
Total Pagefile: 7676.42 MB
Available Pagefile: 5270.5 MB
Total Virtual: 4095.88 MB
Available Virtual: 3964.37 MB

========================= Partitions: =====================================

1 Drive c: (OS) (Fixed) (Total:581.48 GB) (Free:521.12 GB) NTFS
8 Drive l: (share) (Network) (Total:297.17 GB) (Free:235.03 GB) NTFS

========================= Users: ========================================

User accounts for \\DELL-1

Administrator            Gavin                    Guest                    
Kevin                    Patty                    


**** End of log ****
 

Farbar's Service Scanner log:

 

Farbar Service Scanner Version: 20-02-2013
Ran by Patty (administrator) on 20-02-2013 at 16:08:52
Running from "C:\Users\Patty\Downloads\Desktop\Antimalware"
Windows 7 Home Premium Service Pack 1 (X64)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo IP is accessible.
Yahoo.com is accessible.


Windows Firewall:
=============

Firewall Disabled Policy:
==================


System Restore:
============

System Restore Disabled Policy:
========================


Action Center:
============

Windows Update:
============

Windows Autoupdate Disabled Policy:
============================


Windows Defender:
==============

Other Services:
==============


File Check:
========
C:\Windows\System32\nsisvc.dll => MD5 is legit
C:\Windows\System32\drivers\nsiproxy.sys => MD5 is legit
C:\Windows\System32\dhcpcore.dll => MD5 is legit
C:\Windows\System32\drivers\afd.sys => MD5 is legit
C:\Windows\System32\drivers\tdx.sys => MD5 is legit
C:\Windows\System32\Drivers\tcpip.sys => MD5 is legit
C:\Windows\System32\dnsrslvr.dll => MD5 is legit
C:\Windows\System32\mpssvc.dll => MD5 is legit
C:\Windows\System32\bfe.dll => MD5 is legit
C:\Windows\System32\drivers\mpsdrv.sys => MD5 is legit
C:\Windows\System32\SDRSVC.dll => MD5 is legit
C:\Windows\System32\vssvc.exe => MD5 is legit
C:\Windows\System32\wscsvc.dll => MD5 is legit
C:\Windows\System32\wbem\WMIsvc.dll => MD5 is legit
C:\Windows\System32\wuaueng.dll => MD5 is legit
C:\Windows\System32\qmgr.dll => MD5 is legit
C:\Windows\System32\es.dll => MD5 is legit
C:\Windows\System32\cryptsvc.dll => MD5 is legit
C:\Program Files\Windows Defender\MpSvc.dll => MD5 is legit
C:\Windows\System32\ipnathlp.dll => MD5 is legit
C:\Windows\System32\iphlpsvc.dll => MD5 is legit
C:\Windows\System32\svchost.exe => MD5 is legit
C:\Windows\System32\rpcss.dll => MD5 is legit


**** End of log ****

 

AdwCleaner log:

 

# AdwCleaner v2.112 - Logfile created 02/20/2013 at 16:09:44
# Updated 10/02/2013 by Xplode
# Operating system : Windows 7 Home Premium Service Pack 1 (64 bits)
# User : Patty - DELL-1
# Boot Mode : Normal
# Running from : C:\Users\Patty\Downloads\Desktop\Antimalware\AdwCleaner.exe
# Option [Search]


***** [Services] *****


***** [Files / Folders] *****


***** [Registry] *****

Key Found : HKCU\Software\Zugo

***** [Internet Browsers] *****

-\\ Internet Explorer v9.0.8112.16464

[OK] Registry is clean.

-\\ Mozilla Firefox v3.5.7 (en-US)

File : C:\Users\Kevin\AppData\Roaming\Mozilla\Firefox\Profiles\i90vc3p1.default\prefs.js

[OK] File is clean.

File : C:\Users\Patty\AppData\Roaming\Mozilla\Firefox\Profiles\vwo1mx2x.default\prefs.js

[OK] File is clean.

-\\ Google Chrome v24.0.1312.57

File : C:\Users\Patty\AppData\Local\Google\Chrome\User Data\Default\Preferences

[OK] File is clean.

*************************

AdwCleaner[R1].txt - [976 octets] - [20/02/2013 16:09:44]

########## EOF - C:\AdwCleaner[R1].txt - [1035 octets] ##########
 

 

Junkware Removal Tool log:

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 4.6.5 (02.18.2013:1)
OS: Windows 7 Home Premium x64
Ran by Patty on Wed 02/20/2013 at 16:17:16.67
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~




~~~ Services



~~~ Registry Values



~~~ Registry Keys

Successfully deleted: [Registry Key] hkey_current_user\software\microsoft\internet explorer\searchscopes\{6a1806cd-94d4-4689-ba73-e35ea1ea9990}
Successfully deleted: [Registry Key] hkey_local_machine\software\microsoft\internet explorer\searchscopes\{6a1806cd-94d4-4689-ba73-e35ea1ea9990}



~~~ Files



~~~ Folders

Successfully deleted: [Folder] "C:\Users\Patty\appdata\locallow\whitesmoketoolbar"



~~~ FireFox

Successfully deleted: [File] C:\Users\Patty\AppData\Roaming\mozilla\firefox\profiles\vwo1mx2x.default\searchplugins\bing-zugo.xml
Successfully deleted the following from C:\Users\Patty\AppData\Roaming\mozilla\firefox\profiles\vwo1mx2x.default\prefs.js

user_pref("google.toolbar.button_option.cached.gtbSearchBooks", "<toolbarbutton xmlns=\"hxxp://www.mozilla.org/keymaster/gatekeeper/there.is.only.xul\" id=\"gtbSearchBooks\" t
user_pref("google.toolbar.button_option.cached.gtbSearchCalendar", "<toolbarbutton xmlns=\"hxxp://www.mozilla.org/keymaster/gatekeeper/there.is.only.xul\" id=\"gtbSearchCalend
user_pref("google.toolbar.button_option.cached.gtbSearchDocs", "<toolbarbutton xmlns=\"hxxp://www.mozilla.org/keymaster/gatekeeper/there.is.only.xul\" id=\"gtbSearchDocs\" too
user_pref("google.toolbar.button_option.cached.gtbSearchFinance", "<toolbarbutton xmlns=\"hxxp://www.mozilla.org/keymaster/gatekeeper/there.is.only.xul\" id=\"gtbSearchFinance
user_pref("google.toolbar.button_option.cached.gtbSearchPatents", "<toolbarbutton xmlns=\"hxxp://www.mozilla.org/keymaster/gatekeeper/there.is.only.xul\" id=\"gtbSearchPatents
user_pref("google.toolbar.button_option.cached.gtbSearchPhotos", "<toolbarbutton xmlns=\"hxxp://www.mozilla.org/keymaster/gatekeeper/there.is.only.xul\" id=\"gtbSearchPhotos\"
user_pref("google.toolbar.button_option.cached.gtbSearchScholar", "<toolbarbutton xmlns=\"hxxp://www.mozilla.org/keymaster/gatekeeper/there.is.only.xul\" id=\"gtbSearchScholar
user_pref("google.toolbar.button_option.cached.gtbSearchVideo", "<toolbarbutton xmlns=\"hxxp://www.mozilla.org/keymaster/gatekeeper/there.is.only.xul\" id=\"gtbSearchVideo\" t
user_pref("google.toolbar.button_option.cached.gtbstoolbar-google-com_CTK0Y7F4MTG6NKYH03WT-xml", "<toolbarbutton xmlns=\"hxxp://www.mozilla.org/keymaster/gatekeeper/there.is.o
user_pref("google.toolbar.button_option.cached.gtbstoolbar-google-com_J66T77NJDBMW4FEUU7FA-xml", "<toolbarbutton xmlns=\"hxxp://www.mozilla.org/keymaster/gatekeeper/there.is.o
user_pref("google.toolbar.search-icon", "data:image/x-icon;base64,AAABAAEAEBAAAAEAIABoBAAAFgAAACgAAAAQAAAAIAAAAAEAIAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA7PT7/3zF6/9Ptu//RbHx/



~~~ Event Viewer Logs were cleared





~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Wed 02/20/2013 at 16:28:10.73
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 

Rkill log:

 

Rkill 2.4.7 by Lawrence Abrams (Grinler)
http://www.bleepingcomputer.com/
Copyright 2008-2013 BleepingComputer.com
More Information about Rkill can be found at this link:
 http://www.bleepingcomputer.com/forums/topic308364.html

Program started at: 02/20/2013 04:30:07 PM in x64 mode.
Windows Version: Windows 7 Home Premium Service Pack 1

Checking for Windows services to stop:

 * No malware services found to stop.

Checking for processes to terminate:

 * No malware processes found to kill.

Checking Registry for malware related settings:

 * Explorer Policy Removed:  NoActiveDesktopChanges [HKLM]

Backup Registry file created at:
 C:\Users\Patty\Downloads\Desktop\rkill\rkill-02-20-2013-04-30-11.reg

Resetting .EXE, .COM, & .BAT associations in the Windows Registry.

Performing miscellaneous checks:

 * No issues found.

Checking Windows Service Integrity:

 * No issues found.

Searching for Missing Digital Signatures:

 * No issues found.

Checking HOSTS File:

 * Cannot edit the HOSTS file.
 * Permissions Fixed. Administrators can now edit the HOSTS file.

 * HOSTS file entries found:

  127.0.0.1       localhost
  ::1             localhost
  95.211.0.119 www.google-analytics.com.
  95.211.0.119 ad-emea.doubleclick.net.
  95.211.0.119 www.statcounter.com.
  93.115.241.27 www.google-analytics.com.
  93.115.241.27 ad-emea.doubleclick.net.
  93.115.241.27 www.statcounter.com.

Program finished at: 02/20/2013 04:30:23 PM
Execution time: 0 hours(s), 0 minute(s), and 15 seconds(s)
 

Autoruns log:

 

"HKLM\System\CurrentControlSet\Control\Terminal Server\Wds\rdpwd\StartupPrograms"    ""    ""    ""
+ "rdpclip"    ""    ""    "File not found: rdpclip"
"HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run"    ""    ""    ""
+ "Adobe ARM"    "Adobe Reader and Acrobat Manager"    "Adobe Systems Incorporated"    "c:\program files (x86)\common files\adobe\arm\1.0\adobearm.exe"
+ "Adobe Reader Speed Launcher"    "Adobe Acrobat SpeedLauncher"    "Adobe Systems Incorporated"    "c:\program files (x86)\adobe\reader 9.0\reader\reader_sl.exe"
+ "AmazonGSDownloaderTray"    "TaskTray Application"    "Amazon.com"    "c:\program files (x86)\amazon\amazon games & software downloader\amazongsdownloadertray.exe"
+ "Corel File Shell Monitor"    "Corel File Shell Monitor"    "Corel, Inc."    "c:\program files (x86)\corel\corel paint shop pro photo x2\coreliomonitor.exe"
+ "Corel Photo Downloader"    "Corel Photo Downloader"    "Corel, Inc."    "c:\program files (x86)\common files\corel\corel photodownloader\corel photo downloader.exe"
+ "DellSupportCenter"    "Dell Support Center Updates"    "SupportSoft, Inc."    "c:\program files (x86)\dell support center\bin\sprtcmd.exe"
+ "Desktop Disc Tool"    "Roxio Burn Launcher"    ""    "c:\program files (x86)\roxio\roxio burn\roxioburnlauncher.exe"
+ "HDAudDeck"    "VIA HD Audio CPL"    "VIA"    "c:\program files (x86)\via\viaudioi\vdeck\vdeck.exe"
+ "ISTray"    "PC Tools Tray Application"    "PC Tools"    "c:\program files (x86)\spyware doctor\pctstray.exe"
+ "jswtrayutil"    ""    ""    "File not found: C:\Program Files (x86)\NETGEAR\WNA1100\jswtrayutil.exe"
+ "PDVDDXSrv"    "CyberLink PowerDVD Resident Program"    "CyberLink Corp."    "c:\program files (x86)\cyberlink\powerdvd dx\pdvddxsrv.exe"
+ "StartCCC"    "Catalyst® Control Center Launcher"    "Advanced Micro Devices, Inc."    "c:\program files (x86)\ati technologies\ati.ace\core-static\clistart.exe"
+ "SunJavaUpdateSched"    "Java™ Update Scheduler"    "Sun Microsystems, Inc."    "c:\program files (x86)\common files\java\java update\jusched.exe"
+ "TkBellExe"    "RealNetworks Scheduler"    "RealNetworks, Inc."    "c:\program files (x86)\real\realplayer\update\realsched.exe"
"HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\RunOnce"    ""    ""    ""
+ "Launcher"    "VistaLauncher"    "Softthinks"    "c:\program files (x86)\dell datasafe local backup\components\scheduler\launcher.exe"
"C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup"    ""    ""    ""
+ "APC UPS Status.lnk"    "Startup Notification Module"    "American Power Conversion Corporation"    "c:\program files (x86)\apc\apc powerchute personal edition\display.exe"
+ "Digital Line Detect.lnk"    "Digital Line Detection"    "Avanquest Software "    "c:\program files (x86)\digital line detect\dlg.exe"
+ "NETGEAR WNA1100 Smart Wizard.lnk"    "Netgear"    ""    "c:\program files (x86)\netgear\wna1100\wna1100.exe"
"C:\Users\Patty\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup"    ""    ""    ""
+ "Dell Dock.lnk"    "Dell Dock"    "Stardock Corporation"    "c:\program files\dell\delldock\delldock.exe"
+ "Dropbox.lnk"    "Dropbox"    "Dropbox, Inc."    "c:\users\patty\appdata\roaming\dropbox\bin\dropbox.exe"
"HKLM\SOFTWARE\Microsoft\Active Setup\Installed Components"    ""    ""    ""
+ "Microsoft Windows"    "Windows Mail"    "Microsoft Corporation"    "c:\program files\windows mail\winmail.exe"
"HKLM\SOFTWARE\Wow6432Node\Microsoft\Active Setup\Installed Components"    ""    ""    ""
+ "Microsoft Windows"    "Windows Mail"    "Microsoft Corporation"    "c:\program files (x86)\windows mail\winmail.exe"
"HKCU\Software\Microsoft\Windows\CurrentVersion\Run"    ""    ""    ""
+ "Google Update"    "Google Installer"    "Google Inc."    "c:\users\patty\appdata\local\google\update\googleupdate.exe"
+ "msnmsgr"    ""    ""    "File not found: C:\Program Files (x86)\Windows Live\Messenger\msnmsgr.exe"
+ "SUPERAntiSpyware"    "SUPERAntiSpyware Application"    "SUPERAntiSpyware.com"    "c:\program files\superantispyware\superantispyware.exe"
"HKLM\SOFTWARE\Classes\Protocols\Filter"    ""    ""    ""
+ "text/xml"    "Microsoft Office XML MIME Filter"    "Microsoft Corporation"    "c:\program files\common files\microsoft shared\office12\msoxmlmf.dll"
"HKCU\Software\Classes\*\ShellEx\ContextMenuHandlers"    ""    ""    ""
+ "DropboxExt"    "Dropbox Shell Extension"    "Dropbox, Inc."    "c:\users\patty\appdata\roaming\dropbox\bin\dropboxext64.17.dll"
"HKLM\Software\Classes\*\ShellEx\ContextMenuHandlers"    ""    ""    ""
+ "SASContextMenu Class"    "SUPERAntiSpyware Context Menu Extension"    "SUPERAntiSpyware.com"    "c:\program files\superantispyware\sasctxmn64.dll"
+ "SDContextExt"    "Spyware Doctor Component"    "PC Tools"    "c:\program files (x86)\spyware doctor\sdcontextext64.dll"
"HKLM\Software\Classes\AllFileSystemObjects\ShellEx\ContextMenuHandlers"    ""    ""    ""
+ "MBAMShlExt"    "Malwarebytes Anti-Malware"    "Malwarebytes Corporation"    "c:\program files (x86)\malwarebytes' anti-malware\mbamext.dll"
"HKCU\Software\Classes\Directory\ShellEx\ContextMenuHandlers"    ""    ""    ""
+ "DropboxExt"    "Dropbox Shell Extension"    "Dropbox, Inc."    "c:\users\patty\appdata\roaming\dropbox\bin\dropboxext64.17.dll"
"HKLM\Software\Classes\Directory\ShellEx\ContextMenuHandlers"    ""    ""    ""
+ "SASContextMenu Class"    "SUPERAntiSpyware Context Menu Extension"    "SUPERAntiSpyware.com"    "c:\program files\superantispyware\sasctxmn64.dll"
"HKCU\Software\Classes\Directory\Background\ShellEx\ContextMenuHandlers"    ""    ""    ""
+ "DropboxExt"    "Dropbox Shell Extension"    "Dropbox, Inc."    "c:\users\patty\appdata\roaming\dropbox\bin\dropboxext64.17.dll"
"HKLM\Software\Classes\Directory\Background\ShellEx\ContextMenuHandlers"    ""    ""    ""
+ "ACE"    "AMD Desktop Control Panel"    "Advanced Micro Devices, Inc."    "c:\program files (x86)\ati technologies\ati.ace\core-static\atiacm64.dll"
+ "Gadgets"    "Sidebar droptarget"    "Microsoft Corporation"    "c:\program files\windows sidebar\sbdrop.dll"
"HKLM\Software\Wow6432Node\Classes\Directory\Background\ShellEx\ContextMenuHandlers"    ""    ""    ""
+ "Gadgets"    "Sidebar droptarget"    "Microsoft Corporation"    "c:\program files (x86)\windows sidebar\sbdrop.dll"
"HKLM\Software\Wow6432Node\Classes\Folder\Shellex\ColumnHandlers"    ""    ""    ""
+ "PDF Shell Extension"    "PDF Shell Extension"    "Adobe Systems, Inc."    "c:\program files (x86)\common files\adobe\acrobat\activex\pdfshell.dll"
"HKLM\Software\Classes\Folder\ShellEx\ContextMenuHandlers"    ""    ""    ""
+ "MBAMShlExt"    "Malwarebytes Anti-Malware"    "Malwarebytes Corporation"    "c:\program files (x86)\malwarebytes' anti-malware\mbamext.dll"
+ "SDContextExt"    "Spyware Doctor Component"    "PC Tools"    "c:\program files (x86)\spyware doctor\sdcontextext64.dll"
"HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\ShellIconOverlayIdentifiers"    ""    ""    ""
+ "DropboxExt1"    "Dropbox Shell Extension"    "Dropbox, Inc."    "c:\users\patty\appdata\roaming\dropbox\bin\dropboxext64.17.dll"
+ "DropboxExt2"    "Dropbox Shell Extension"    "Dropbox, Inc."    "c:\users\patty\appdata\roaming\dropbox\bin\dropboxext64.17.dll"
+ "DropboxExt3"    "Dropbox Shell Extension"    "Dropbox, Inc."    "c:\users\patty\appdata\roaming\dropbox\bin\dropboxext64.17.dll"
+ "DropboxExt4"    "Dropbox Shell Extension"    "Dropbox, Inc."    "c:\users\patty\appdata\roaming\dropbox\bin\dropboxext64.17.dll"
"HKLM\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Explorer\ShellIconOverlayIdentifiers"    ""    ""    ""
+ "DropboxExt1"    "Dropbox Shell Extension"    "Dropbox, Inc."    "c:\users\patty\appdata\roaming\dropbox\bin\dropboxext.17.dll"
+ "DropboxExt2"    "Dropbox Shell Extension"    "Dropbox, Inc."    "c:\users\patty\appdata\roaming\dropbox\bin\dropboxext.17.dll"
+ "DropboxExt3"    "Dropbox Shell Extension"    "Dropbox, Inc."    "c:\users\patty\appdata\roaming\dropbox\bin\dropboxext.17.dll"
"HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects"    ""    ""    ""
+ "Google Toolbar Helper"    "Google Toolbar"    "Google Inc."    "c:\program files (x86)\google\google toolbar\googletoolbar_64.dll"
+ "Java™ Plug-In 2 SSV Helper"    "Java™ Platform SE binary"    "Sun Microsystems, Inc."    "c:\program files\java\jre6\bin\jp2ssv.dll"
"HKLM\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects"    ""    ""    ""
+ "Adobe PDF Link Helper"    "Adobe PDF Helper for Internet Explorer"    "Adobe Systems Incorporated"    "c:\program files (x86)\common files\adobe\acrobat\activex\acroiehelpershim.dll"
+ "Google Toolbar Helper"    "Google Toolbar"    "Google Inc."    "c:\program files (x86)\google\google toolbar\googletoolbar_32.dll"
+ "Java™ Plug-In 2 SSV Helper"    "Java™ Platform SE binary"    "Sun Microsystems, Inc."    "c:\program files (x86)\java\jre6\bin\jp2ssv.dll"
+ "Java™ Plug-In SSV Helper"    "Java™ Platform SE binary"    "Sun Microsystems, Inc."    "c:\program files (x86)\java\jre6\bin\ssv.dll"
+ "RealPlayer Download and Record Plugin for Internet Explorer"    "RealPlayer Download and Record Plugin"    "RealPlayer"    "c:\programdata\real\realplayer\browserrecordplugin\ie\rpbrowserrecordplugin.dll"
+ "Search Helper"    "Search Helper for Internet Explorer"    "Microsoft Corporation"    "c:\program files (x86)\microsoft\search enhancement pack\search helper\sepsearchhelperie.dll"
+ "Windows Live Sign-in Helper"    "WindowsLiveLogin.dll"    "Microsoft Corporation"    "c:\program files (x86)\common files\microsoft shared\windows live\windowslivelogin.dll"
"HKLM\Software\Microsoft\Internet Explorer\Toolbar"    ""    ""    ""
+ "Google Toolbar"    "Google Toolbar"    "Google Inc."    "c:\program files (x86)\google\google toolbar\googletoolbar_64.dll"
"HKLM\Software\Wow6432Node\Microsoft\Internet Explorer\Toolbar"    ""    ""    ""
+ "Google Toolbar"    "Google Toolbar"    "Google Inc."    "c:\program files (x86)\google\google toolbar\googletoolbar_32.dll"
"HKLM\Software\Wow6432Node\Microsoft\Internet Explorer\Extensions"    ""    ""    ""
+ "S&end to OneNote"    "Microsoft Office OneNote Internet Explorer Add-in"    "Microsoft Corporation"    "c:\program files (x86)\microsoft office\office12\onbttnie.dll"
"Task Scheduler"    ""    ""    ""
+ "\Adobe Flash Player Updater"    "Adobe® Flash® Player Update Service 11.5 r502"    "Adobe Systems Incorporated"    "c:\windows\syswow64\macromed\flash\flashplayerupdateservice.exe"
+ "\Google Software Updater"    "gusvc"    "Google"    "c:\program files (x86)\google\common\google updater\googleupdaterservice.exe"
+ "\GoogleUpdateTaskMachineCore"    "Google Installer"    "Google Inc."    "c:\program files (x86)\google\update\googleupdate.exe"
+ "\GoogleUpdateTaskMachineUA"    "Google Installer"    "Google Inc."    "c:\program files (x86)\google\update\googleupdate.exe"
+ "\GoogleUpdateTaskUserS-1-5-21-1009267537-2584548694-1569736485-1003Core"    "Google Installer"    "Google Inc."    "c:\users\patty\appdata\local\google\update\googleupdate.exe"
+ "\GoogleUpdateTaskUserS-1-5-21-1009267537-2584548694-1569736485-1003UA"    "Google Installer"    "Google Inc."    "c:\users\patty\appdata\local\google\update\googleupdate.exe"
+ "\Microsoft\Windows Defender\MP Scheduled Scan"    "Microsoft Malware Protection Command Line Utility"    "Microsoft Corporation"    "c:\program files\windows defender\mpcmdrun.exe"
+ "\Microsoft\Windows\NetTrace\GatherNetworkInfo"    ""    ""    "c:\windows\system32\gathernetworkinfo.vbs"
+ "\Microsoft\Windows\Windows Media Sharing\UpdateLibrary"    "Windows Media Player Network Sharing Service Configuration Application"    "Microsoft Corporation"    "c:\program files\windows media player\wmpnscfg.exe"
+ "\RealUpgradeLogonTaskS-1-5-21-1009267537-2584548694-1569736485-1001"    "RealUpgrade Launcher "    "RealNetworks, Inc."    "c:\program files (x86)\real\realupgrade\realupgrade.exe"
+ "\RealUpgradeLogonTaskS-1-5-21-1009267537-2584548694-1569736485-1003"    "RealUpgrade Launcher "    "RealNetworks, Inc."    "c:\program files (x86)\real\realupgrade\realupgrade.exe"
+ "\RealUpgradeLogonTaskS-1-5-21-1009267537-2584548694-1569736485-1004"    "RealUpgrade Launcher "    "RealNetworks, Inc."    "c:\program files (x86)\real\realupgrade\realupgrade.exe"
+ "\RealUpgradeLogonTaskS-1-5-21-1009267537-2584548694-1569736485-500"    "RealUpgrade Launcher "    "RealNetworks, Inc."    "c:\program files (x86)\real\realupgrade\realupgrade.exe"
+ "\RealUpgradeScheduledTaskS-1-5-21-1009267537-2584548694-1569736485-1001"    "RealUpgrade Launcher "    "RealNetworks, Inc."    "c:\program files (x86)\real\realupgrade\realupgrade.exe"
+ "\RealUpgradeScheduledTaskS-1-5-21-1009267537-2584548694-1569736485-1003"    "RealUpgrade Launcher "    "RealNetworks, Inc."    "c:\program files (x86)\real\realupgrade\realupgrade.exe"
+ "\RealUpgradeScheduledTaskS-1-5-21-1009267537-2584548694-1569736485-1004"    "RealUpgrade Launcher "    "RealNetworks, Inc."    "c:\program files (x86)\real\realupgrade\realupgrade.exe"
+ "\RealUpgradeScheduledTaskS-1-5-21-1009267537-2584548694-1569736485-500"    "RealUpgrade Launcher "    "RealNetworks, Inc."    "c:\program files (x86)\real\realupgrade\realupgrade.exe"
+ "\{1CD8F556-1ECD-4E58-A449-06B51045B1CD}"    "Print Artist"    "Sierra On-Line, Inc."    "c:\sierra\print artist 12.0\printart.exe"
"HKLM\System\CurrentControlSet\Services"    ""    ""    ""
+ "!SASCORE"    "SUPERAntiSpyware Core Service"    "SUPERAntiSpyware.com"    "c:\program files\superantispyware\sascore64.exe"
+ "AdobeFlashPlayerUpdateSvc"    "This service keeps your Adobe Flash Player installation up to date with the latest enhancements and security fixes."    "Adobe Systems Incorporated"    "c:\windows\syswow64\macromed\flash\flashplayerupdateservice.exe"
+ "Amazon Download Agent"    "Amazon Games & Software Downloader Service"    "Amazon.com"    "c:\program files (x86)\amazon\amazon games & software downloader\amazongsdownloaderservice.exe"
+ "AMD External Events Utility"    "AMD External Events Service Module"    "AMD"    "c:\windows\system32\atiesrxx.exe"
+ "APC UPS Service"    "PowerChute Personal Edition service for managing battery backup power events."    "American Power Conversion Corporation"    "c:\program files (x86)\apc\apc powerchute personal edition\mainserv.exe"
+ "DockLoginService"    "Dock Login Service"    "Stardock Corporation"    "c:\program files\dell\delldock\docklogin.exe"
+ "GoToAssist"    "Citrix GoToAssist provides remote help to this PC."    "Citrix Online, a division of Citrix Systems, Inc."    "c:\program files (x86)\citrix\gotoassist\514\g2aservice.exe"
+ "gupdate"    "Keeps your Google software up to date. If this service is disabled or stopped, your Google software will not be kept up to date, meaning security vulnerabilities that may arise cannot be fixed and features may not work. This service uninstalls itself when there is no Google software using it."    "Google Inc."    "c:\program files (x86)\google\update\googleupdate.exe"
+ "gupdatem"    "Keeps your Google software up to date. If this service is disabled or stopped, your Google software will not be kept up to date, meaning security vulnerabilities that may arise cannot be fixed and features may not work. This service uninstalls itself when there is no Google software using it."    "Google Inc."    "c:\program files (x86)\google\update\googleupdate.exe"
+ "gusvc"    "Google Updater keeps your Google software up to date. If Google Updater Service is disabled or stopped, your Google software will not be kept up to date, meaning security vulnerabilities that may arise cannot be fixed and features may not work."    "Google"    "c:\program files (x86)\google\common\google updater\googleupdaterservice.exe"
+ "HsfXAudioService"    "User-mode gate for HSF Modem"    "Conexant Systems, Inc."    "c:\windows\syswow64\xaudio64.dll"
+ "jswpsapi"    "Provides support for JumpStart using Wi-Fi Protected Setup."    "Atheros Communications, Inc."    "c:\program files (x86)\netgear\wna1100\jswpsapi.exe"
+ "odserv"    "Run portions of Microsoft Office Diagnostics."    "Microsoft Corporation"    "c:\program files (x86)\common files\microsoft shared\office12\odserv.exe"
+ "ose"    "Saves installation files used for updates and repairs and is required for the downloading of Setup updates and Watson error reports."    "Microsoft Corporation"    "c:\program files (x86)\common files\microsoft shared\source engine\ose.exe"
+ "ProtexisLicensing"    "Protexis Licensing Service"    ""    "c:\windows\syswow64\psiservice.exe"
+ "PSI_SVC_2"    "This service provides Protexis licensing functionalty."    "Protexis Inc."    "c:\program files (x86)\common files\protexis\license service\psiservice_2.exe"
+ "sdAuxService"    "Provides auxiliary PC Tools Security services. If this service is disabled spyware protection will be reduced."    "PC Tools"    "c:\program files (x86)\spyware doctor\pctsauxs.exe"
+ "sdCoreService"    "Provides spyware and malware protection for the system. If this service is disabled spyware protection will be disabled."    "PC Tools"    "c:\program files (x86)\spyware doctor\pctssvc.exe"
+ "SeaPort"    "Enables the detection, download and installation of up-to-date configuration files for Microsoft Search Enhancement applications. Also provides server communication for the customer experience improvement program. If this service is disabled, search enhancement features such as search history may not work correctly."    "Microsoft Corporation"    "c:\program files (x86)\microsoft\search enhancement pack\seaport\seaport.exe"
+ "SftService"    "SoftThinks Agent Service"    "SoftThinks"    "c:\program files (x86)\dell datasafe local backup\sftservice.exe"
+ "sprtsvc_DellSupportCenter"    "SupportSoft Sprocket Service (DellSupportCenter)"    "SupportSoft, Inc."    "c:\program files (x86)\dell support center\bin\sprtsvc.exe"
+ "WinDefend"    "Protection against spyware and potentially unwanted software"    "Microsoft Corporation"    "c:\program files\windows defender\mpsvc.dll"
+ "WMPNetworkSvc"    "Shares Windows Media Player libraries to other networked players and media devices using Universal Plug and Play"    "Microsoft Corporation"    "c:\program files\windows media player\wmpnetwk.exe"
+ "WSWNA1100"    "Wifi Service"    ""    "c:\program files (x86)\netgear\wna1100\wifisvc.exe"
"HKLM\System\CurrentControlSet\Services"    ""    ""    ""
+ "adp94xx"    "Adaptec Windows SAS/SATA Storport Driver"    "Adaptec, Inc."    "c:\windows\system32\drivers\adp94xx.sys"
+ "adpahci"    "Adaptec Windows SATA Storport Driver"    "Adaptec, Inc."    "c:\windows\system32\drivers\adpahci.sys"
+ "adpu320"    "Adaptec StorPort Ultra320 SCSI Driver (X64)"    "Adaptec, Inc."    "c:\windows\system32\drivers\adpu320.sys"
+ "aliide"    "ALi mini IDE Driver"    "Acer Laboratories Inc."    "c:\windows\system32\drivers\aliide.sys"
+ "amdsata"    "AHCI 1.2 Device Driver"    "Advanced Micro Devices"    "c:\windows\system32\drivers\amdsata.sys"
+ "amdsbs"    "AMD Technology AHCI Compatible Controller Driver for Windows - AMD64 platform"    "AMD Technologies Inc."    "c:\windows\system32\drivers\amdsbs.sys"
+ "amdxata"    "Storage Filter Driver"    "Advanced Micro Devices"    "c:\windows\system32\drivers\amdxata.sys"
+ "arc"    "Adaptec RAID Storport Driver"    "Adaptec, Inc."    "c:\windows\system32\drivers\arc.sys"
+ "arcsas"    "Adaptec SAS RAID WS03 Driver"    "Adaptec, Inc."    "c:\windows\system32\drivers\arcsas.sys"
+ "athur"    "Atheros Extensible Wireless LAN device driver"    "Atheros Communications, Inc."    "c:\windows\system32\drivers\athurx.sys"
+ "AtiHdmiService"    "Ati High Definition Audio Function Driver"    "ATI Research Inc."    "c:\windows\system32\drivers\atihdmi.sys"
+ "atikmdag"    "ATI Radeon Kernel Mode Driver"    "ATI Technologies Inc."    "c:\windows\system32\drivers\atikmdag.sys"
+ "b06bdrv"    "Broadcom NetXtreme II GigE VBD"    "Broadcom Corporation"    "c:\windows\system32\drivers\bxvbda.sys"
+ "b57nd60a"    "Broadcom NetXtreme Gigabit Ethernet NDIS6.x Unified Driver."    "Broadcom Corporation"    "c:\windows\system32\drivers\b57nd60a.sys"
+ "BrFiltLo"    "Windows ME USB Mass-Storage Bulk-Only Lower Filter Driver"    "Brother Industries, Ltd."    "c:\windows\system32\drivers\brfiltlo.sys"
+ "BrFiltUp"    "Windows ME USB Mass-Storage Bulk-Only Upper Filter Driver"    "Brother Industries, Ltd."    "c:\windows\system32\drivers\brfiltup.sys"
+ "Brserid"    "Brotehr Serial I/F Driver (WDM)"    "Brother Industries Ltd."    "c:\windows\system32\drivers\brserid.sys"
+ "BrSerWdm"    "Brother Serial driver (WDM version)"    "Brother Industries Ltd."    "c:\windows\system32\drivers\brserwdm.sys"
+ "BrUsbMdm"    "Brother USB MDM Driver "    "Brother Industries Ltd."    "c:\windows\system32\drivers\brusbmdm.sys"
+ "BrUsbSer"    "Brother USB Serial Driver"    "Brother Industries Ltd."    "c:\windows\system32\drivers\brusbser.sys"
+ "CAXHWBS2"    "HSF_HWB2 WDM driver"    "Conexant Systems, Inc."    "c:\windows\system32\drivers\caxhwbs2.sys"
+ "cmdide"    "CMD PCI IDE Bus Driver"    "CMD Technology, Inc."    "c:\windows\system32\drivers\cmdide.sys"
+ "ebdrv"    "Broadcom NetXtreme II 10 GigE VBD"    "Broadcom Corporation"    "c:\windows\system32\drivers\evbda.sys"
+ "elxstor"    "Storport Miniport Driver for LightPulse HBAs"    "Emulex"    "c:\windows\system32\drivers\elxstor.sys"
+ "hcw85cir"    "Hauppauge WinTV 885 Consumer IR Driver for eHome"    "Hauppauge Computer Works, Inc."    "c:\windows\system32\drivers\hcw85cir.sys"
+ "HpSAMD"    "Smart Array SAS/SATA Controller Media Driver"    "Hewlett-Packard Company"    "c:\windows\system32\drivers\hpsamd.sys"
+ "HSF_DPV"    "HSF_DP driver"    "Conexant Systems, Inc."    "c:\windows\system32\drivers\cax_dpv.sys"
+ "iaStorV"    "Intel Matrix Storage Manager driver - x64"    "Intel Corporation"    "c:\windows\system32\drivers\iastorv.sys"
+ "iirsp"    "Intel/ICP Raid Storport Driver"    "Intel Corp./ICP vortex GmbH"    "c:\windows\system32\drivers\iirsp.sys"
+ "JSWPSLWF"    "JumpStart Wireless Filter Driver"    "Atheros Communications, Inc."    "c:\windows\system32\drivers\jswpslwfx.sys"
+ "LSI_FC"    "LSI Fusion-MPT FC Driver (StorPort)"    "LSI Corporation"    "c:\windows\system32\drivers\lsi_fc.sys"
+ "LSI_SAS"    "LSI Fusion-MPT SAS Driver (StorPort)"    "LSI Corporation"    "c:\windows\system32\drivers\lsi_sas.sys"
+ "LSI_SAS2"    "LSI SAS Gen2 Driver (StorPort)"    "LSI Corporation"    "c:\windows\system32\drivers\lsi_sas2.sys"
+ "LSI_SCSI"    "LSI Fusion-MPT SCSI Driver (StorPort)"    "LSI Corporation"    "c:\windows\system32\drivers\lsi_scsi.sys"
+ "mdmxsdk"    "Diagnostic Interface x64 Driver"    "Conexant"    "c:\windows\system32\drivers\mdmxsdk.sys"
+ "megasas"    "MEGASAS RAID Controller Driver for Windows 7\Server 2008 R2 for x64"    "LSI Corporation"    "c:\windows\system32\drivers\megasas.sys"
+ "MegaSR"    "LSI MegaRAID Software RAID Driver"    "LSI Corporation, Inc."    "c:\windows\system32\drivers\megasr.sys"
+ "nfrd960"    "IBM ServeRAID Controller Driver"    "IBM Corporation"    "c:\windows\system32\drivers\nfrd960.sys"
+ "nvraid"    "NVIDIA® nForce™ RAID Driver"    "NVIDIA Corporation"    "c:\windows\system32\drivers\nvraid.sys"
+ "nvstor"    "NVIDIA® nForce™ Sata Performance Driver"    "NVIDIA Corporation"    "c:\windows\system32\drivers\nvstor.sys"
+ "PCTCore"    "PC Tools KDS Core Driver"    "PC Tools"    "c:\windows\system32\drivers\pctcore64.sys"
+ "PxHlpa64"    "Px Engine Device Driver for 64-bit Windows"    "Sonic Solutions"    "c:\windows\system32\drivers\pxhlpa64.sys"
+ "ql2300"    "QLogic Fibre Channel Stor Miniport Driver"    "QLogic Corporation"    "c:\windows\system32\drivers\ql2300.sys"
+ "ql40xx"    "QLogic iSCSI Storport Miniport Driver"    "QLogic Corporation"    "c:\windows\system32\drivers\ql40xx.sys"
+ "RTL8167"    "Realtek 8136/8168/8169 NDIS 6.20 64-bit Driver                "    "Realtek                                            "    "c:\windows\system32\drivers\rt64win7.sys"
+ "SASDIFSV"    "SASDIFSV64.SYS"    "SUPERAdBlocker.com and SUPERAntiSpyware.com"    "c:\program files\superantispyware\sasdifsv64.sys"
+ "SASKUTIL"    "SASKUTIL64.SYS"    "SUPERAdBlocker.com and SUPERAntiSpyware.com"    "c:\program files\superantispyware\saskutil64.sys"
+ "SCMNdisP"    "General NDIS Protocol Driver"    "Windows ® Codename Longhorn DDK provider"    "c:\windows\system32\drivers\scmndisp.sys"
+ "secdrv"    "Macrovision SECURITY Driver"    "Macrovision Corporation, Macrovision Europe Limited, and Macrovision Japan and Asia K.K."    "c:\windows\system32\drivers\secdrv.sys"
+ "SiSRaid2"    "SiS RAID Stor Miniport Driver"    "Silicon Integrated Systems Corp."    "c:\windows\system32\drivers\sisraid2.sys"
+ "SiSRaid4"    "SiS AHCI Stor-Miniport Driver"    "Silicon Integrated Systems"    "c:\windows\system32\drivers\sisraid4.sys"
+ "stexstor"    "Promise  SuperTrak EX Series Driver for Windows "    "Promise Technology"    "c:\windows\system32\drivers\stexstor.sys"
+ "VIAHdAudAddService"    "VIA High Definition Audio Function Driver"    "VIA Technologies, Inc."    "c:\windows\system32\drivers\viahduaa.sys"
+ "viaide"    "VIA Generic PCI IDE Bus Driver"    "VIA Technologies, Inc."    "c:\windows\system32\drivers\viaide.sys"
+ "vsmraid"    "VIA RAID DRIVER FOR AMD-X86-64"    "VIA Technologies Inc.,Ltd"    "c:\windows\system32\drivers\vsmraid.sys"
+ "winachsf"    "HSF_CNXT driver"    "Conexant Systems, Inc."    "c:\windows\system32\drivers\cax_cnxt.sys"
+ "XAudio"    "Modem Audio Device Driver"    "Conexant Systems, Inc."    "c:\windows\system32\drivers\xaudio64.sys"
"HKLM\Software\Microsoft\Windows NT\CurrentVersion\Drivers32"    ""    ""    ""
+ "msacm.l3acm"    "MPEG Layer-3 Audio Codec for MSACM"    "Fraunhofer Institut Integrierte Schaltungen IIS"    "c:\windows\system32\l3codeca.acm"
"HKLM\Software\Wow6432Node\Microsoft\Windows NT\CurrentVersion\Drivers32"    ""    ""    ""
+ "msacm.l3acm"    "MPEG Layer-3 Audio Codec for MSACM"    "Fraunhofer Institut Integrierte Schaltungen IIS"    "c:\windows\syswow64\l3codeca.acm"
+ "vidc.cvid"    "Cinepak® Codec"    "Radius Inc."    "c:\windows\syswow64\iccvid.dll"
"HKLM\Software\Wow6432Node\Classes\CLSID\{083863F1-70DE-11d0-BD40-00A0C911CE86}\Instance"    ""    ""    ""
+ "ATI Ticker"    ""    ""    "c:\program files (x86)\ati technologies\ati.ace\graphics-previews-common\ticker.ax"
+ "AXIS Picture Events Embedded"    "AXIS Picture Events Filter Embedded"    "Axis Communications"    "c:\program files (x86)\axis communications\axis media control embedded\axpiceventsfilteremb.ax"
+ "AxisRTPSrcFilterEmb"    "AXIS RTP Source Filter Embedded"    "Axis Communications"    "c:\program files (x86)\axis communications\axis media control embedded\axisrtpsrcfilteremb.ax"
+ "CoreCaption Filter"    "CoreCaption DLL"    "Corel Software, Inc."    "c:\program files (x86)\common files\corel\directshowcomponents2\corecaption.ax"
+ "CoreImgSrc"    "COREIMGFLT DLL"    "Corel Software, Inc."    "c:\program files (x86)\common files\corel\directshowcomponents\coreimgsrc.ax"
+ "CoreMovSrc"    "COREMOVFLT DLL"    "Corel Software, Inc."    "c:\program files (x86)\common files\corel\directshowcomponents\coremovsrc.ax"
+ "CoreNullXfrm Filter"    "CORENULLXFRM DLL"    "Corel Software, Inc."    "c:\program files (x86)\common files\corel\directshowcomponents2\corenullxfrm.ax"
+ "CoreVolume Filter"    "COREVOLUME DLL"    "Corel Software, Inc."    "c:\program files (x86)\common files\corel\directshowcomponents2\corevolume.ax"
+ "CyberLink Audio Decoder"    "CyberLink Audio Decoder Filter"    "CyberLink Corp."    "c:\program files (x86)\cyberlink\powerdvd dx\kernel\movie\claud.ax"
+ "CyberLink Audio Effect"    "CyberLink Audio Effect Filter"    "CyberLink Corporation"    "c:\program files (x86)\cyberlink\powerdvd dx\kernel\movie\claudfx.ax"
+ "CyberLink Audio Spectrum Analyzer"    "CLAudSpa.ax"    "CyberLink Corp."    "c:\program files (x86)\cyberlink\powerdvd dx\kernel\movie\claudspa.ax"
+ "CyberLink Audio Wizard"    "CyberLink Audio Wizard Filter"    "CyberLink Corp."    "c:\program files (x86)\cyberlink\powerdvd dx\kernel\movie\claudwizard.ax"
+ "CyberLink AudioCD Filter"    "CyberLink AudioCD Filter"    "CyberLink Corp."    "c:\program files (x86)\cyberlink\powerdvd dx\kernel\movie\claudiocd.ax"
+ "CyberLink Demultiplexer"    "MPEG-2 Dempltiplexer"    "CyberLink Corp."    "c:\program files (x86)\cyberlink\powerdvd dx\kernel\movie\cldemuxer.ax"
+ "CyberLink DVD Navigator"    "CyberLink DVD Navigation Filter"    "CyberLink Corp."    "c:\program files (x86)\cyberlink\powerdvd dx\kernel\movie\clnavx.ax"
+ "CyberLink Line21 Decoder Filter"    "CyberLink Line21 Decoder Filter"    "CyberLink Corp."    "c:\program files (x86)\cyberlink\powerdvd dx\kernel\movie\clline21.ax"
+ "Cyberlink SubTitle Importor"    "CLSubTitle.ax"    "CyberLink Corp."    "c:\program files (x86)\cyberlink\powerdvd dx\kernel\movie\clsubtitle.ax"
+ "CyberLink TimeStretch Filter"    "CLAuTS.ax"    "CyberLink Corp."    "c:\program files (x86)\cyberlink\powerdvd dx\kernel\movie\clauts.ax"
+ "CyberLink Tzan Filter"    "Cyberlink Tzan Filter"    "CyberLink Corp."    "c:\program files (x86)\cyberlink\powerdvd dx\kernel\movie\cltzan.ax"
+ "CyberLink Video Effect"    "CLVidFx"    "CyberLink"    "c:\program files (x86)\cyberlink\powerdvd dx\kernel\movie\clvidfx.ax"
+ "CyberLink Video/SP Decoder"    "CyberLink Video/SP Filter"    "CyberLink Corp."    "c:\program files (x86)\cyberlink\powerdvd dx\kernel\movie\clvsd.ax"
+ "MMACE Deinterlace"    ""    ""    "c:\program files (x86)\ati technologies\ati.ace\graphics-previews-common\mmacefilters.dll"
+ "MMACE ProcAmp"    ""    ""    "c:\program files (x86)\ati technologies\ati.ace\graphics-previews-common\mmacefilters.dll"
+ "MMACE SoftEmu"    ""    ""    "c:\program files (x86)\ati technologies\ati.ace\graphics-previews-common\mmacefilters.dll"
+ "RealPlayer Audio Filter"    "Audio Filter Plugin"    "RealNetworks, Inc."    "c:\program files (x86)\real\realplayer\rdsf3260.dll"
+ "RealPlayer Transcode Filter"    "Audio Filter Plugin"    "RealNetworks, Inc."    "c:\program files (x86)\real\realplayer\rdsf3260.dll"
+ "RealPlayer Video Filter"    "Audio Filter Plugin"    "RealNetworks, Inc."    "c:\program files (x86)\real\realplayer\rdsf3260.dll"
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify"    ""    ""    ""
+ "GoToAssist"    ""    ""    "File not found: C:\Program Files (x86)\Citrix\GoToAssist\514\G2AWinLogon_x64.dll"
"HKLM\SYSTEM\CurrentControlSet\Control\Print\Monitors"    ""    ""    ""
+ "Epson Inbox Language Monitor01"    "Epson Printer Driver"    "SEIKO EPSON CORPORATION"    "c:\windows\system32\ep0slm01.dll"
+ "PCL hpz3lw71"    "LanguageMonitor"    "Hewlett-Packard Corporation"    "c:\windows\system32\hpz3lw71.dll"
 



#6 narenxp

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Posted 20 February 2013 - 07:41 PM

.


Edited by narenxp, 12 March 2013 - 12:28 AM.


#7 broussard

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Posted 20 February 2013 - 07:59 PM

Microsoft Fixit failed to process.



#8 narenxp

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Posted 20 February 2013 - 08:01 PM

Is that the exact error?

 

Please provide the exact error so that i can give you a different fix.



#9 broussard

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Posted 20 February 2013 - 08:04 PM

The window title is "Microsoft Fix it 50267"

 

It says, "This Microsoft fix it failed to process"

 

There are button options to "Tell us what you think," etc.



#10 narenxp

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Posted 20 February 2013 - 08:09 PM

Click on startmenu and type

cmd

right click on it and select run as administrator

Now copy following commands and press ENTER one by one

cd C:\windows\system32\drivers\etc
takeown /a /f hosts
cacls hosts /p everyone:f


Press Y

attrib -s -h -r hosts

After running these commands

 

Download

Windows repair tool

Extract and launch the Repair_Windows.exe file

Click on Start repairs tab-click on Start

check mark following options alone

Remove Policies Set By Infections
Repair Winsock & DNS Cache
Repair hosts


Checkmark Restart System When Finished option
click the Start button

System should restart after repair
 

Now launch mini toolbox and checkmark hosts contents alone and post the new log



#11 broussard

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Posted 20 February 2013 - 08:15 PM

When I got to the "takedown" I got an error message:

'takedown' is not recognized as an internal or external command, operable program, or batch file.



#12 narenxp

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Posted 20 February 2013 - 08:18 PM

Its not takedown.It is takeown

 

Just copy,paste the commands to avoid mistakes.



#13 broussard

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Posted 20 February 2013 - 08:22 PM

Oops! My bad.

 

It was "takeown", not "takedown"

 

Now in progress.



#14 broussard

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Posted 20 February 2013 - 08:28 PM

MiniToolBox by Farbar  Version:10-01-2013
Ran by Patty (administrator) on 20-02-2013 at 17:27:15
Running from "C:\Users\Patty\Downloads\Desktop\Antimalware"
Windows 7 Home Premium Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************
========================= Hosts content: =================================




127.0.0.1       localhost


**** End of log ****
 



#15 narenxp

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Posted 20 February 2013 - 08:29 PM

That looks good

Remove temporary and junk files

Download

TFC

Launch it,it will close all running programs

click on START,it should ask for reboot.If TFC locks up the system,run it in safemode


Create a new restore point

Follow this guide to turn off and turn on your restore points

XP- http://support.microsoft.com/kb/310405

Vista & windows 7- http://windows.microsoft.com/en-US/windows7/Turn-System-Restore-on-or-off

Turn off your system restore-It deletes old infected restore points

Turn on system restore and create a new restore point

Update JAVA and Flash player

Uninstall old version of java from control panel-Add or remove programs.Download the latest version from here

http://java.com/en/

Update your flash player

Antivirus recommendations

Update your antivirus frequently.Two free antivirus that i would suggest are

Microsoft security essentials or Avast.You can select either one of them.

If you have a paid one,make sure to update it frequently.Do not use multiple security softwares.

Informative guides that could prevent you from being infected again

How did I get infected?

http://www.bleepingcomputer.com/forums/topic2520.html

Best Practices for Safe Computing - Prevention of Malware Infection

http://www.bleepingcomputer.com/forums/topic407147.html

Simple and easy ways to keep your computer safe and secure on the Internet

http://www.bleepingcomputer.com/tutorials/keep-your-computer-safe-online/

Safe surfing :)
 






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