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i9 only works in safe mode w networking


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6 replies to this topic

#1 cardinalfan1

cardinalfan1

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  • Gender:Male
  • Location:arizona
  • Local time:01:54 AM

Posted 19 February 2013 - 10:42 PM

Hello,

I am working on a computer that will not run ie9. It does work in safe mode and firefox works either way. Checked ie9 settings such as proxy and that is not checked. reset to default also. even uninstalled and re-installed and no result. tried disabling startups in ms config and no result. attaching a readout from scan that was run.

 

MiniToolBox by Farbar  Version:10-01-2013
Ran by john (administrator) on 19-02-2013 at 19:08:36
Running from "C:\Users\john\Downloads"
Windows 7 Home Premium Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************

========================= Flush DNS: ===================================

Windows IP Configuration

Successfully flushed the DNS Resolver Cache.

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

"Reset IE Proxy Settings": IE Proxy Settings were reset.

========================= FF Proxy Settings: ==============================


"Reset FF Proxy Settings": Firefox Proxy settings were reset.

========================= Hosts content: =================================

 


========================= IP Configuration: ================================

Dell Wireless 1702 802.11b/g/n = Wireless Network Connection (Connected)
Realtek PCIe GBE Family Controller = Local Area Connection (Media disconnected)


# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global icmpredirects=enabled


popd
# End of IPv4 configuration

 

Windows IP Configuration

   Host Name . . . . . . . . . . . . : john-PC
   Primary Dns Suffix  . . . . . . . :
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
   DNS Suffix Search List. . . . . . : Belkin

Ethernet adapter Local Area Connection:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : DH_LIN_03
   Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
   Physical Address. . . . . . . . . : 00-21-70-65-C3-6A
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection:

   Connection-specific DNS Suffix  . : Belkin
   Description . . . . . . . . . . . : Dell Wireless 1702 802.11b/g/n
   Physical Address. . . . . . . . . : 38-59-F9-7D-48-15
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::a910:ef80:3c16:97c5%11(Preferred)
   IPv4 Address. . . . . . . . . . . : 192.168.2.2(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Tuesday, February 19, 2013 6:44:21 PM
   Lease Expires . . . . . . . . . . : Saturday, March 29, 2149 1:36:58 AM
   Default Gateway . . . . . . . . . : 192.168.2.1
   DHCP Server . . . . . . . . . . . : 192.168.2.1
   DHCPv6 IAID . . . . . . . . . . . : 188242425
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-16-A3-D9-F0-00-21-70-65-C3-6A
   DNS Servers . . . . . . . . . . . : 192.168.2.1
   NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter isatap.DH_LIN_03:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2001:0:4137:9e76:2:3e84:479d:de23(Preferred)
   Link-local IPv6 Address . . . . . : fe80::2:3e84:479d:de23%13(Preferred)
   Default Gateway . . . . . . . . . : ::
   NetBIOS over Tcpip. . . . . . . . : Disabled
Server:  router.belkin
Address:  192.168.2.1

Name:    google.com
Addresses:  2607:f8b0:4007:801::1002
   74.125.239.2
   74.125.239.3
   74.125.239.4
   74.125.239.5
   74.125.239.6
   74.125.239.7
   74.125.239.8
   74.125.239.9
   74.125.239.14
   74.125.239.0
   74.125.239.1


Pinging google.com [74.125.239.2] with 32 bytes of data:
Reply from 74.125.239.2: bytes=32 time=512ms TTL=56
Reply from 74.125.239.2: bytes=32 time=38ms TTL=56

Ping statistics for 74.125.239.2:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 38ms, Maximum = 512ms, Average = 275ms
Server:  router.belkin
Address:  192.168.2.1

Name:    yahoo.com
Addresses:  206.190.36.45
   98.138.253.109
   98.139.183.24


Pinging yahoo.com [206.190.36.45] with 32 bytes of data:
Reply from 206.190.36.45: bytes=32 time=168ms TTL=52
Reply from 206.190.36.45: bytes=32 time=104ms TTL=52

Ping statistics for 206.190.36.45:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 104ms, Maximum = 168ms, Average = 136ms

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
 12...00 21 70 65 c3 6a ......Realtek PCIe GBE Family Controller
 11...38 59 f9 7d 48 15 ......Dell Wireless 1702 802.11b/g/n
  1...........................Software Loopback Interface 1
 24...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #2
 13...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0      192.168.2.1      192.168.2.2     25
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
      192.168.2.0    255.255.255.0         On-link       192.168.2.2    281
      192.168.2.2  255.255.255.255         On-link       192.168.2.2    281
    192.168.2.255  255.255.255.255         On-link       192.168.2.2    281
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link       192.168.2.2    281
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link       192.168.2.2    281
===========================================================================
Persistent Routes:
  None

IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
 13     58 ::/0                     On-link
  1    306 ::1/128                  On-link
 13     58 2001::/32                On-link
 13    306 2001:0:4137:9e76:2:3e84:479d:de23/128
                                    On-link
 11    281 fe80::/64                On-link
 13    306 fe80::/64                On-link
 13    306 fe80::2:3e84:479d:de23/128
                                    On-link
 11    281 fe80::a910:ef80:3c16:97c5/128
                                    On-link
  1    306 ff00::/8                 On-link
 13    306 ff00::/8                 On-link
 11    281 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\SysWOW64\NLAapi.dll [52224] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog5 06 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)
Catalog5 07 C:\Windows\SysWOW64\wshbth.dll [36352] (Microsoft Corporation)
Catalog5 08 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog5 09 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 11 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70656] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)
x64-Catalog5 07 C:\Windows\System32\wshbth.dll [47104] (Microsoft Corporation)
x64-Catalog5 08 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [170880] (Microsoft Corp.)
x64-Catalog5 09 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [170880] (Microsoft Corp.)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 11 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (02/19/2013 06:45:33 PM) (Source: Application Hang) (User: )
Description: The program iexplore.exe version 9.0.8112.16464 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: 1138

Start Time: 01ce0f0be4297029

Termination Time: 0

Application Path: C:\Program Files\Internet Explorer\iexplore.exe

Report Id:

Error: (02/19/2013 06:44:29 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (02/19/2013 06:32:39 PM) (Source: Application Hang) (User: )
Description: The program iexplore.exe version 9.0.8112.16464 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: 12c4

Start Time: 01ce0f0a19b2ec06

Termination Time: 10

Application Path: C:\Program Files\Internet Explorer\iexplore.exe

Report Id:

Error: (02/19/2013 06:31:42 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (02/19/2013 06:26:30 PM) (Source: Application Hang) (User: )
Description: The program iexplore.exe version 9.0.8112.16464 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: 129c

Start Time: 01ce0f0935333432

Termination Time: 0

Application Path: C:\Program Files\Internet Explorer\iexplore.exe

Report Id:

Error: (02/19/2013 06:24:45 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (02/19/2013 06:08:32 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (02/19/2013 06:05:56 PM) (Source: Application Hang) (User: )
Description: The program iexplore.exe version 9.0.8112.16464 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: 1318

Start Time: 01ce0f0649e7ab71

Termination Time: 0

Application Path: C:\Program Files\Internet Explorer\iexplore.exe

Report Id:

Error: (02/19/2013 06:04:15 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (02/15/2013 08:07:35 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "assemblyIdentity1".Error in manifest or policy file "assemblyIdentity2" on line assemblyIdentity3.
The value "*" of attribute "language" in element "assemblyIdentity" is invalid.


System errors:
=============
Error: (02/19/2013 06:46:43 PM) (Source: Service Control Manager) (User: )
Description: The NVIDIA Update Service Daemon service failed to start due to the following error:
%%1069

Error: (02/19/2013 06:46:43 PM) (Source: Service Control Manager) (User: )
Description: The nvUpdatusService service was unable to log on as .\UpdatusUser with the currently configured password due to the following error:
%%1330

To ensure that the service is configured properly, use the Services snap-in in Microsoft Management Console (MMC).

Error: (02/19/2013 06:45:35 PM) (Source: DCOM) (User: )
Description: {73C9DFA0-750D-11E1-B0C4-0800200C9A66}

Error: (02/19/2013 06:44:27 PM) (Source: BTHUSB) (User: )
Description: The local Bluetooth adapter has failed in an undetermined manner and will not be used. The driver has been unloaded.

Error: (02/19/2013 06:44:20 PM) (Source: Service Control Manager) (User: )
Description: The Net.Tcp Listener Adapter service depends the following service: was. This service might not be installed.

Error: (02/19/2013 06:33:54 PM) (Source: Service Control Manager) (User: )
Description: The NVIDIA Update Service Daemon service failed to start due to the following error:
%%1069

Error: (02/19/2013 06:33:54 PM) (Source: Service Control Manager) (User: )
Description: The nvUpdatusService service was unable to log on as .\UpdatusUser with the currently configured password due to the following error:
%%1330

To ensure that the service is configured properly, use the Services snap-in in Microsoft Management Console (MMC).

Error: (02/19/2013 06:32:50 PM) (Source: DCOM) (User: )
Description: {73C9DFA0-750D-11E1-B0C4-0800200C9A66}

Error: (02/19/2013 06:31:37 PM) (Source: BTHUSB) (User: )
Description: The local Bluetooth adapter has failed in an undetermined manner and will not be used. The driver has been unloaded.

Error: (02/19/2013 06:26:52 PM) (Source: Service Control Manager) (User: )
Description: The NVIDIA Update Service Daemon service failed to start due to the following error:
%%1069


Microsoft Office Sessions:
=========================
Error: (02/19/2013 06:45:33 PM) (Source: Application Hang)(User: )
Description: iexplore.exe9.0.8112.16464113801ce0f0be42970290C:\Program Files\Internet Explorer\iexplore.exe

Error: (02/19/2013 06:44:29 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (02/19/2013 06:32:39 PM) (Source: Application Hang)(User: )
Description: iexplore.exe9.0.8112.1646412c401ce0f0a19b2ec0610C:\Program Files\Internet Explorer\iexplore.exe

Error: (02/19/2013 06:31:42 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (02/19/2013 06:26:30 PM) (Source: Application Hang)(User: )
Description: iexplore.exe9.0.8112.16464129c01ce0f09353334320C:\Program Files\Internet Explorer\iexplore.exe

Error: (02/19/2013 06:24:45 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (02/19/2013 06:08:32 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (02/19/2013 06:05:56 PM) (Source: Application Hang)(User: )
Description: iexplore.exe9.0.8112.16464131801ce0f0649e7ab710C:\Program Files\Internet Explorer\iexplore.exe

Error: (02/19/2013 06:04:15 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (02/15/2013 08:07:35 PM) (Source: SideBySide)(User: )
Description: assemblyIdentitylanguage*c:\program files (x86)\spybot - search & destroy\DelZip179.dllc:\program files (x86)\spybot - search & destroy\DelZip179.dll8


CodeIntegrity Errors:
===================================
  Date: 2013-02-13 20:08:06.799
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Program Files\Common Files\McAfee\VSCore\VSCore\mfeelamk.sys because the set of per-page image hashes could not be found on the system.

  Date: 2013-02-13 20:08:06.799
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Program Files\Common Files\McAfee\VSCore\VSCore\mfeelamk.sys because the set of per-page image hashes could not be found on the system.

  Date: 2013-02-13 20:08:06.799
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Program Files\Common Files\McAfee\VSCore\VSCore\mfeelamk.sys because the set of per-page image hashes could not be found on the system.


=========================== Installed Programs ============================

Adobe AIR (Version: 2.6.0.19120)
Adobe Community Help (Version: 3.5.0)
Adobe Flash Player 11 ActiveX (Version: 11.5.502.149)
Adobe Photoshop Elements 9 (Version: 9.0)
Adobe Premiere Elements 9 (Version: 9.0)
Adobe Reader X (10.1.5) MUI (Version: 10.1.5)
Advanced Audio FX Engine (Version: 1.12.05)
ArcadeCandy (Version: ac 1.24.366)
Atheros Direct Connect (Version: 3.0)
Azteca (Version: 2.2.0.95)
Bejeweled 2 Deluxe (Version: 2.2.0.95)
Belkin Setup and Router Monitor
Belkin USB Print and Storage Center (Version: 1.1.2)
Bounce Symphony (Version: 2.2.0.95)
Build-a-lot 2 (Version: 2.2.0.95)
Cake Mania (Version: 2.2.0.95)
CCleaner (Version: 3.19)
Chuzzle Deluxe (Version: 2.2.0.95)
CIR Registry (Version: 1.00.0000)
D3DX10 (Version: 15.4.2368.0902)
Dell Edoc Viewer (Version: 1.0.0)
Dell KM632 Wireless Keyboard Caps Lock Indicator (Version: 2.1.9.0401)
Dell Touch Software Suite Games (Version: 1.5.133.0)
Dell Webcam Central (Version: 2.00.44)
Diner Dash 2 Restaurant Rescue (Version: 2.2.0.95)
Dora's World Adventure (Version: 2.2.0.95)
eBay (Version: 1.4.0)
Elements 9 Organizer (Version: 9.0)
Elements STI Installer (Version: 1.0)
Escape Whisper Valley ™ (Version: 2.2.0.95)
Facebook Video Calling 1.2.0.287 (Version: 1.2.287)
Farm Frenzy (Version: 2.2.0.95)
FATE (Version: 2.2.0.95)
Final Drive Fury (Version: 2.2.0.95)
Final Drive Nitro (Version: 2.2.0.95)
FLV Runner Toolbar (Version: 6.9.0.16)
Google Chrome (Version: 24.0.1312.57)
Google Update Helper (Version: 1.3.21.123)
HiJackThis (Version: 1.0.0)
HP Photosmart Plus B210 series Basic Device Software (Version: 22.50.231.0)
HP Photosmart Plus B210 series Help (Version: 140.0.54.54)
Intel® Management Engine Components (Version: 7.0.0.1144)
Intel® Processor Graphics (Version: 8.15.10.2401)
Jewel Quest (Version: 2.2.0.95)
Jewel Quest Solitaire 2 (Version: 2.2.0.95)
Junk Mail filter update (Version: 15.4.3502.0922)
Luxor (Version: 2.2.0.95)
Malwarebytes Anti-Malware version 1.70.0.1100 (Version: 1.70.0.1100)
McAfee Total Protection (Version: 12.1.253)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft .NET Framework 4 Extended (Version: 4.0.30319)
Microsoft Application Error Reporting (Version: 12.0.6015.5000)
Microsoft Office 2010 (Version: 14.0.4763.1000)
Microsoft Office Click-to-Run 2010 (Version: 14.0.4763.1000)
Microsoft Office Starter 2010 - English (Version: 14.0.4763.1000)
Microsoft Silverlight (Version: 4.1.10329.0)
Microsoft Touch Pack for Windows 7 (Version: 1.0.40517.00)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.30319 (Version: 10.0.30319)
Microsoft XNA Framework Redistributable 3.0 (Version: 3.0.11010.0)
Microsoft_VC80_CRT_x86 (Version: 8.0.50727.4053)
Microsoft_VC80_MFC_x86 (Version: 8.0.50727.4053)
Microsoft_VC80_MFCLOC_x86 (Version: 8.0.50727.4053)
Microsoft_VC90_CRT_x86 (Version: 1.00.0000)
Mozilla Firefox 18.0.2 (x86 en-US) (Version: 18.0.2)
Mozilla Maintenance Service (Version: 18.0.2)
MSVCRT (Version: 15.4.2862.0708)
MSVCRT_amd64 (Version: 15.4.2862.0708)
Namco All-Stars PAC-MAN (Version: 2.2.0.95)
NVIDIA Control Panel 307.21 (Version: 307.21)
NVIDIA Graphics Driver 307.21 (Version: 307.21)
NVIDIA Install Application (Version: 2.1002.85.551)
NVIDIA Optimus 1.10.8 (Version: 1.10.8)
NVIDIA PhysX (Version: 9.10.0514)
NVIDIA PhysX System Software 9.10.0514 (Version: 9.10.0514)
NVIDIA Update 1.10.8 (Version: 1.10.8)
NVIDIA Update Components (Version: 1.10.8)
Penguins! (Version: 2.2.0.95)
Plants vs. Zombies - Game of the Year (Version: 2.2.0.95)
PlayReady PC Runtime x86 (Version: 1.3.0)
Polar Bowler (Version: 2.2.0.95)
Polar Golfer (Version: 2.2.0.95)
Realtek High Definition Audio Driver (Version: 6.0.1.6382)
Samantha Swift (Version: 2.2.0.95)
Shared C Run-time for x64 (Version: 10.0.0)
Skype™ 5.10 (Version: 5.10.116)
SmartSound Quicktracks for Premiere Elements 9.0 (Version: 3.12.3090)
Spybot - Search & Destroy (Version: 1.6.2)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2600217) (Version: 1)
Update Installer for WildTangent Games App
Wedding Dash - Ready, Aim, Love! (Version: 2.2.0.95)
WildTangent Games (Version: 1.0.2.5)
WildTangent Games App (Dell Games) (Version: 4.0.5.37)
Windows Live Communications Platform (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3508.1109)
Windows Live ID Sign-in Assistant (Version: 7.250.4225.0)
Windows Live Installer (Version: 15.4.3502.0922)
Windows Live Language Selector (Version: 15.4.3508.1109)
Windows Live Mail (Version: 15.4.3502.0922)
Windows Live Mesh ActiveX Control for Remote Connections (Version: 15.4.5722.2)
Windows Live MIME IFilter (Version: 15.4.3502.0922)
Windows Live Photo Common (Version: 15.4.3502.0922)
Windows Live PIMT Platform (Version: 15.4.3508.1109)
Windows Live SOXE (Version: 15.4.3502.0922)
Windows Live SOXE Definitions (Version: 15.4.3502.0922)
Windows Live UX Platform (Version: 15.4.3502.0922)
Windows Live UX Platform Language Pack (Version: 15.4.3508.1109)
Windows Live Writer (Version: 15.4.3502.0922)
Windows Live Writer Resources (Version: 15.4.3502.0922)
WinRAR 4.10 (64-bit) (Version: 4.10.0)
Yahoo! Messenger
Zuma Deluxe (Version: 2.2.0.95)

========================= Devices: ================================

Name: NVIDIA GeForce GT 525M
Description: NVIDIA GeForce GT 525M
Class Guid: {4d36e968-e325-11ce-bfc1-08002be10318}
Manufacturer: NVIDIA
Service: nvlddmkm
Problem: : Windows has stopped this device because it has reported problems. (Code 43)
Resolution: One of the drivers controlling the device notified the operating system that the device failed in some manner. For more information about how to diagnose the problem, see the hardware documentation.

Name: Generic Bluetooth Adapter
Description: Generic Bluetooth Adapter
Class Guid: {e0cbf06c-cd8b-4647-bb8a-263b43f0f974}
Manufacturer: GenericAdapter
Service: BTHUSB
Problem: : Windows has stopped this device because it has reported problems. (Code 43)
Resolution: One of the drivers controlling the device notified the operating system that the device failed in some manner. For more information about how to diagnose the problem, see the hardware documentation.


========================= Memory info: ===================================

Percentage of memory in use: 37%
Total physical RAM: 6049.09 MB
Available physical RAM: 3786.62 MB
Total Pagefile: 12096.37 MB
Available Pagefile: 9604.29 MB
Total Virtual: 4095.88 MB
Available Virtual: 3974.47 MB

========================= Partitions: =====================================

1 Drive c: (OS) (Fixed) (Total:910.66 GB) (Free:857.63 GB) NTFS
3 Drive e: () (Removable) (Total:3.73 GB) (Free:0.33 GB) FAT32

========================= Users: ========================================

User accounts for \\JOHN-PC

Administrator            Guest                    john                    
UpdatusUser             

========================= Minidump Files ==================================

No minidump file found


**** End of log ****

any help would be appreciated

thx



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#2 narenxp

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Posted 19 February 2013 - 10:58 PM

Please provide us more details.

 

Does Internet explorer crash or fails to load web pages or freezes in normal mode?



#3 cardinalfan1

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Posted 19 February 2013 - 11:04 PM

It freezes in normal mode



#4 narenxp

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Posted 19 February 2013 - 11:07 PM

Press Windows+R key and type

 

iexplore -extoff and click ok

 

Try to browse now.Does it freeze now?



#5 cardinalfan1

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Posted 19 February 2013 - 11:13 PM

sorry, not currently at computer but i will try that when i get there. What does that do?



#6 narenxp

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Posted 19 February 2013 - 11:22 PM

It launches Internet explorer without addons.If that doesnt work uninstall Mcafee.Mcafee firewall or its netguard feature is known to cause IE issues.Other fix to uninstall Adobe flash player and check.



#7 cardinalfan1

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Posted 19 February 2013 - 11:26 PM

thx will try that






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