Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Please Help me, Thank you.


  • This topic is locked This topic is locked
4 replies to this topic

#1 jennifer92

jennifer92

  • Members
  • 3 posts
  • OFFLINE
  •  
  • Local time:08:39 AM

Posted 19 February 2013 - 08:53 PM

I am facing a problem, and all my pendrive, external hard disk file is in hidden it is unable to delete and rename also. In the file properties i cannot tick the hidden also. T.T... I had try virus scan but all the file still unable delete and rename and still hidden... Someone please help me solve the problem without format my hard drive, Thank you.



BC AdBot (Login to Remove)

 


#2 jennifer92

jennifer92
  • Topic Starter

  • Members
  • 3 posts
  • OFFLINE
  •  
  • Local time:08:39 AM

Posted 19 February 2013 - 09:29 PM

Anyone can give me some guide for this problem ?



#3 jeffce

jeffce

    Bleepin' Super Saiyan


  • Malware Response Team
  • 3,442 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:USA
  • Local time:07:39 PM

Posted 22 February 2013 - 02:46 PM

welcome.gif   My name is Jeff and I would be happy to help.

 

 

Please download DDS from either of these links
 
 
and save it to your desktop.
  •  
  • Disable any antivirus programs during the scan (If you have difficulty properly disabling your protective programs, refer to this link here)
  • Double click dds to run the tool.
  • When done, two DDS.txt's will open.
  • Save both reports to your desktop.
---------------------------------------------------
Please include the contents of the following in your next reply:
 
DDS.txt
 
Attach.txt
----------
 

Please download aswMBR to your desktop.
 
  • Double click the aswMBR icon to run it.
  • Click the Scan button to start scan.
  • If you are asked to update the Avast Virus database please allow it to do so.
  • When it finishes, press the save log button, save the logfile to your desktop and post its contents in your next reply.
 
Click the image to enlarge it
----------

 


WFxJwA4.png
 
mvp_horizontal_fullcolor-(copy2).jpeg
 


#4 jeffce

jeffce

    Bleepin' Super Saiyan


  • Malware Response Team
  • 3,442 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:USA
  • Local time:07:39 PM

Posted 24 February 2013 - 01:48 PM

Still with us?

WFxJwA4.png
 
mvp_horizontal_fullcolor-(copy2).jpeg
 


#5 jeffce

jeffce

    Bleepin' Super Saiyan


  • Malware Response Team
  • 3,442 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:USA
  • Local time:07:39 PM

Posted 25 February 2013 - 12:24 PM

Due to the lack of feedback, this topic is now closed.

In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.

Please include a link to your topic in the Private Message. Thank you.

WFxJwA4.png
 
mvp_horizontal_fullcolor-(copy2).jpeg
 





0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users