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Infected with Trojan.Zeroaccess!inf4, Trojan.Gen, Packed.Generic.382 + 1 more


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32 replies to this topic

#1 ddr12

ddr12

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  • 16 posts
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  • Local time:10:27 PM

Posted 18 February 2013 - 10:55 PM

I would greatly appreciate any help I can get with this. Norton 360 has informed me my computer is infected with Trojan.Zeroaccess!inf4, Trojan.Gen, Packed.Generic.382 and also Trojan.Webkit!html     I realized the seriousness of it when any browser I was using would freeze when I'd attempt to login to online banking. Thankfully my bank noticed something was happening too and shut down the online banking before any $ damage was done. No more online banking till this gets fixed :)

DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 9.0.8112.16464  BrowserJavaVersion: 1.6.0_31
Run by Owner at 22:30:05 on 2013-02-18
Microsoft Windows 7 Home Premium   6.1.7601.1.1252.2.1033.18.6143.1974 [GMT -5:00]
.
AV: Norton 360 *Enabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Norton 360 *Enabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}
FW: Norton 360 *Enabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}
.
============== Running Processes ===============
.
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\nvvsvc.exe
C:\Windows\system32\svchost.exe -k RPCSS
C:\Program Files (x86)\Trusteer\Rapport\bin\RapportMgmtService.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files (x86)\Common Files\ABBYY\FineReaderSprint\9.00\Licensing\NetworkLicenseServer.exe
C:\Program Files (x86)\Common Files\ArcSoft\Connection Service\Bin\ACService.exe
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files (x86)\Bonjour\mDNSResponder.exe
C:\IDrive\IDriveE Service.exe
C:\IDrive\IDriveWebM.exe
C:\Program Files (x86)\Norton 360\Engine\4.4.0.12\ccSvcHst.exe
C:\Windows\SysWOW64\NLSSRV32.EXE
C:\Program Files (x86)\NewTech Infosystems\Gateway MyBackup\IScheduleSvc.exe
C:\Program Files (x86)\NVIDIA Corporation\nTune\nTuneService.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files\Western Digital\WD SmartWare\WD Drive Manager\WDDMService.exe
C:\Program Files (x86)\Western Digital\WD SmartWare\Front Parlor\WDFME\WDFME.exe
C:\Program Files (x86)\Western Digital\WD SmartWare\Front Parlor\WDSC.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files (x86)\Intel\Intel Matrix Storage Manager\IAANTMon.exe
C:\Windows\system32\SearchIndexer.exe
C:\Windows\System32\WUDFHost.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Program Files\NVIDIA Corporation\Display\nvxdsync.exe
C:\Windows\system32\nvvsvc.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Windows\system32\taskhost.exe
C:\Program Files (x86)\Norton 360\Engine\4.4.0.12\ccSvcHst.exe
C:\Windows\system32\Dwm.exe
C:\Program Files (x86)\Trusteer\Rapport\bin\RapportService.exe
C:\Program Files\NVIDIA Corporation\Display\nvtray.exe
C:\Program Files\Logitech\Gaming Software\LWEMon.exe
C:\Program Files\Microsoft IntelliPoint\ipoint.exe
C:\Program Files\Microsoft IntelliPoint\dpupdchk.exe
C:\Program Files\Logitech\SetPointP\SetPoint.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files (x86)\Songbird\songbirditunesagent.exe
C:\Program Files\Western Digital\WD SmartWare\WD Drive Manager\WDDMStatus.exe
C:\Program Files (x86)\Common Files\Research In Motion\USB Drivers\RIMBBLaunchAgent.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Program Files (x86)\Epson Software\Event Manager\EEventManager.exe
C:\Program Files (x86)\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe
C:\Program Files (x86)\Ask.com\Updater\Updater.exe
C:\Program Files (x86)\Elaborate Bytes\VirtualCloneDrive\VCDDaemon.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files (x86)\Common Files\ArcSoft\Connection Service\Bin\ArcCon.ac
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\IDrive\IDriveETray.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\IDrive\IDriveEBackground.exe
C:\Program Files\Common Files\LogiShrd\KHAL3\KHALMNPR.EXE
C:\Program Files (x86)\Research In Motion\BlackBerry Desktop\Rim.Desktop.exe
C:\Program Files (x86)\Songbird\songbird.exe
C:\Program Files (x86)\Mozilla Firefox\firefox.exe
C:\Program Files (x86)\Mozilla Thunderbird\thunderbird.exe
C:\Program Files (x86)\Research In Motion\BlackBerry Desktop\Rim.DesktopHelper.exe
C:\Program Files (x86)\Research In Motion\BlackBerry Desktop\Rim.Desktop.AutoUpdate.exe
C:\Program Files (x86)\Research In Motion\BlackBerry Desktop\Rim.Transcoder.exe
C:\Program Files (x86)\Common Files\Research In Motion\RIMDeviceManager\RIMDeviceManager.exe
C:\Program Files (x86)\Common Files\Research In Motion\USB Drivers\BbDevMgr.exe
C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe
C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerPlugin_11_6_602_168.exe
C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerPlugin_11_6_602_168.exe
C:\Program Files (x86)\Windows Media Player\wmplayer.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Windows\splwow64.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Windows\splwow64.exe
C:\Windows\Explorer.EXE
C:\Program Files (x86)\Microsoft Office\Office12\OUTLOOK.EXE
C:\Program Files (x86)\Common Files\Research In Motion\AppLoader\Loader.exe
C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_11_5_502_149_ActiveX.exe
C:\Windows\System32\svchost.exe -k swprv
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\System32\cscript.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://rogers.com/smartkey
uDefault_Page_URL = hxxp://homepage.gateway.com/rdr.aspx?b=ACGW&l=1009&m=sx2800&r=173603107707p0318v1j5k4971524o
mStart Page = hxxp://homepage.gateway.com/rdr.aspx?b=ACGW&l=1009&m=sx2800&r=173603107707p0318v1j5k4971524o
mDefault_Page_URL = hxxp://homepage.gateway.com/rdr.aspx?b=ACGW&l=1009&m=sx2800&r=173603107707p0318v1j5k4971524o
uURLSearchHooks: UrlSearchHook Class: {00000000-6E41-4FD3-8538-502F5495E5FC} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll
mWinlogon: Userinit = userinit.exe,
BHO: MRI_DISABLED - <orphaned>
BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO: Symantec NCO BHO: {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton 360\Engine\4.4.0.12\coieplg.dll
BHO: Symantec Intrusion Prevention: {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton 360\Engine\4.4.0.12\ipsbho.dll
BHO: Java™ Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre6\bin\ssv.dll
BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
BHO: Ask Toolbar: {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll
BHO: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
TB: Norton Toolbar: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton 360\Engine\4.4.0.12\coieplg.dll
TB: Norton Toolbar: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton 360\Engine\4.4.0.12\coieplg.dll
TB: Ask Toolbar: {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll
TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
uRun: [IDriveE Startup] "C:\IDrive\IDrvieEStartup.exe" Hide
uRun: [msnmsgr] "C:\Program Files (x86)\Windows Live\Messenger\msnmsgr.exe" /background
uRun: [NVIDIA nTune] "C:\Program Files (x86)\NVIDIA Corporation\nTune\nTuneCmd.exe" clear
uRun: [sbitunesagent] C:\Program Files (x86)\Songbird\songbirditunesagent.exe
mRun: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
mRun: [RIMBBLaunchAgent.exe] C:\Program Files (x86)\Common Files\Research In Motion\USB Drivers\RIMBBLaunchAgent.exe
mRun: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun: [EEventManager] "C:\Program Files (x86)\Epson Software\Event Manager\EEventManager.exe"
mRun: [ArcSoft Connection Service] C:\Program Files (x86)\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe
mRun: [ApnUpdater] "C:\Program Files (x86)\Ask.com\Updater\Updater.exe"
mRun: [VirtualCloneDrive] "C:\Program Files (x86)\Elaborate Bytes\VirtualCloneDrive\VCDDaemon.exe" /s
mRun: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
StartupFolder: C:\Users\Owner\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\EPSONS~1.LNK - D:\Common\EpsonReg\v330\EpsonReg.exe
StartupFolder: C:\Users\Owner\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\IDRIVE~1.LNK - C:\IDrive\IDriveEReg2ini.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\ADOBEG~1.LNK - C:\Program Files (x86)\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\MICROS~1.LNK - C:\Program Files (x86)\Microsoft Office\Office\OSA9.EXE
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\WDDMST~1.LNK - C:\Program Files\Western Digital\WD SmartWare\WD Drive Manager\WDDMStatus.exe
mPolicies-Explorer: NoActiveDesktop = dword:1
mPolicies-Explorer: NoActiveDesktopChanges = dword:1
mPolicies-System: ConsentPromptBehaviorAdmin = dword:5
mPolicies-System: ConsentPromptBehaviorUser = dword:3
mPolicies-System: EnableUIADesktopToggle = dword:0
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503}
DPF: {1E54D648-B804-468d-BC78-4AFFED8E262F} - hxxp://www.nvidia.com/content/DriverDownload/srl/3.0.0.4/srl_bin/sysreqlab_nvd.cab
DPF: {32C3FEAE-0877-4767-8C20-62A5829A0945} - hxxp://static.ak.facebook.com/fbplugin/win32/axfbootloader.cab
DPF: {74DBCB52-F298-4110-951D-AD2FF67BC8AB} - hxxp://www.nvidia.com/content/DriverDownload/nforce/NvidiaSmartScan.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_31-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0031-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_31-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_31-windows-i586.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
TCP: NameServer = 64.71.255.204 64.71.255.198
TCP: Interfaces\{39A1B8FE-A76A-4B40-86F8-836EA4D3A17F} : NameServer = 8.8.8.8
TCP: Interfaces\{39A1B8FE-A76A-4B40-86F8-836EA4D3A17F} : DHCPNameServer = 64.71.255.204 64.71.255.198
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
SSODL: WebCheck - <orphaned>
mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "C:\Program Files (x86)\Google\Chrome\Application\24.0.1312.57\Installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level

--multi-install --chrome
x64-mStart Page = hxxp://homepage.gateway.com/rdr.aspx?b=ACGW&l=1009&m=sx2800&r=173603107707p0318v1j5k4971524o
x64-mDefault_Page_URL = hxxp://homepage.gateway.com/rdr.aspx?b=ACGW&l=1009&m=sx2800&r=173603107707p0318v1j5k4971524o
x64-BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
x64-BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll
x64-TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll
x64-Run: [Start WingMan Profiler] C:\Program Files\Logitech\Gaming Software\LWEMon.exe /noui
x64-Run: [Logitech Download Assistant] C:\Windows\System32\rundll32.exe C:\Windows\System32\LogiLDA.dll,LogiFetch
x64-Run: [IntelliPoint] "c:\Program Files\Microsoft IntelliPoint\ipoint.exe"
x64-Run: [EvtMgr6] C:\Program Files\Logitech\SetPointP\SetPoint.exe /launchGaming
x64-Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - <orphaned>
x64-Notify: LBTWlgn - c:\program files\common files\logishrd\bluetooth\LBTWlgn.dll
x64-SSODL: WebCheck - <orphaned>
.
================= FIREFOX ===================
.
FF - ProfilePath - C:\Users\Owner\AppData\Roaming\Mozilla\Firefox\Profiles\c2ztdgfn.default\
FF - prefs.js: browser.startup.homepage - hxxp://rogers.my.yahoo.com/
FF - component: C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_4.0.0.127\coFFPlgn_2010_9_0_6\components\coFFPlgn.dll
FF - component: C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_4.0.0.127\IPSFFPlgn\components\IPSFFPl.dll
FF - plugin: C:\Program Files (x86)\Adobe\Reader 10.0\Reader\AIR\nppdf32.dll
FF - plugin: C:\Program Files (x86)\Common Files\Research In Motion\BBWebSLLauncher\NPWebSLLauncher.dll
FF - plugin: C:\Program Files (x86)\Google\Google Earth\plugin\npgeplugin.dll
FF - plugin: C:\Program Files (x86)\Google\Update\1.3.21.135\npGoogleUpdate3.dll
FF - plugin: C:\Program Files (x86)\Java\jre6\bin\plugin2\npdeployJava1.dll
FF - plugin: C:\Program Files (x86)\Java\jre6\bin\plugin2\npjp2.dll
FF - plugin: C:\Program Files (x86)\Microsoft Silverlight\5.1.10516.0\npctrlui.dll
FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\npdeployJava1.dll
FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\npPDFXCviewNPPlugin.dll
FF - plugin: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll
FF - plugin: C:\Program Files\Tracker Software\PDF Viewer\Win32\npPDFXCviewNPPlugin.dll
FF - plugin: C:\Users\Owner\AppData\Roaming\Facebook\npfbplugin_1_0_3.dll
FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_11_5_502_149.dll
FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_11_6_602_168.dll
.
============= SERVICES / DRIVERS ===============
.
R0 RapportKE64;RapportKE64;C:\Windows\System32\drivers\RapportKE64.sys [2012-9-10 101688]
R0 SymDS;Symantec Data Store;C:\Windows\System32\drivers\N360x64\0404000.00C\symds64.sys [2011-10-12 433200]
R0 SymEFA;Symantec Extended File Attributes;C:\Windows\System32\drivers\N360x64\0404000.00C\symefa64.sys [2011-10-12 221304]
R1 BHDrvx64;BHDrvx64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_4.0.0.127\Definitions\BASHDefs\20130208.001\BHDrvx64.sys [2013-2-12 1388120]
R1 ccHP;Symantec Hash Provider;C:\Windows\System32\drivers\N360x64\0404000.00C\cchpx64.sys [2011-10-12 593544]
R1 IDSVia64;IDSVia64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_4.0.0.127\Definitions\IPSDefs\20130216.001\IDSviA64.sys [2013-2-18 513184]
R1 RapportCerberus_43926;RapportCerberus_43926;C:\ProgramData\Trusteer\Rapport\store\exts\RapportCerberus\43926\RapportCerberus64_43926.sys [2012-10-30 505720]
R1 RapportEI64;RapportEI64;C:\Program Files (x86)\Trusteer\Rapport\bin\x64\RapportEI64.sys [2012-12-23 55096]
R1 RapportPG64;RapportPG64;C:\Program Files (x86)\Trusteer\Rapport\bin\x64\RapportPG64.sys [2012-12-23 297240]
R1 SymIRON;Symantec Iron Driver;C:\Windows\System32\drivers\N360x64\0404000.00C\ironx64.sys [2011-10-12 150064]
R1 SYMTDIv;Symantec Vista Network Dispatch Driver;C:\Windows\System32\drivers\N360x64\0404000.00C\symtdiv.sys [2011-10-12 451704]
R2 ABBYY.Licensing.FineReader.Sprint.9.0;ABBYY FineReader 9.0 Sprint Licensing Service;C:\Program Files (x86)\Common Files\ABBYY\FineReaderSprint\9.00\Licensing\NetworkLicenseServer.exe [2009-5-14

759048]
R2 IDriveE Service;IDriveE Service;C:\IDrive\IDriveE Service.exe [2010-10-3 148936]
R2 IDriveWebM;IDrive WebManager;C:\IDrive\IDriveWebM.exe [2010-10-3 267720]
R2 N360;Norton 360;C:\Program Files (x86)\Norton 360\Engine\4.4.0.12\ccsvchst.exe [2011-10-12 126400]
R2 nlsX86cc;NLS Service;C:\Windows\SysWOW64\NLSSRV32.EXE [2010-10-20 67904]
R2 NTI IScheduleSvc;NTI IScheduleSvc;C:\Program Files (x86)\NewTech Infosystems\Gateway MyBackup\IScheduleSvc.exe [2009-8-12 62208]
R2 RapportMgmtService;Rapport Management Service;C:\Program Files (x86)\Trusteer\Rapport\bin\RapportMgmtService.exe [2012-12-23 976728]
R2 WDDMService;WDDMService;C:\Program Files\Western Digital\WD SmartWare\WD Drive Manager\WDDMService.exe [2011-3-9 288768]
R2 WDFME;WD File Management Engine;C:\Program Files (x86)\Western Digital\WD SmartWare\Front Parlor\WDFME\WDFME.exe [2011-3-9 1066896]
R2 WDSC;WD File Management Shadow Engine;C:\Program Files (x86)\Western Digital\WD SmartWare\Front Parlor\WDSC.exe [2011-3-9 491920]
R3 e1yexpress;Intel® Gigabit Network Connections Driver;C:\Windows\System32\drivers\e1y60x64.sys [2009-6-10 281088]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2012-8-15 138912]
R3 LEqdUsb;Logitech SetPoint Unifying KMDF USB Filter;C:\Windows\System32\drivers\LEqdUsb.sys [2010-8-24 74320]
R3 LHidEqd;Logitech SetPoint Unifying KMDF HID Filter;C:\Windows\System32\drivers\LHidEqd.sys [2010-8-24 13392]
R3 WDC_SAM;WD SCSI Pass Thru driver;C:\Windows\System32\drivers\wdcsam64.sys [2008-5-6 14464]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S3 dg_ssudbus;SAMSUNG Mobile USB Composite Device Driver (DEVGURU Ver.);C:\Windows\System32\drivers\ssudbus.sys [2012-2-15 99384]
S3 MRV6X64U;Marvell TOPDOG 802.11n WLAN Driver for Vista x64 (USB8x);C:\Windows\System32\drivers\MRVW24C.sys [2007-10-28 340480]
S3 ssudmdm;SAMSUNG  Mobile USB Modem Drivers (DEVGURU Ver.);C:\Windows\System32\drivers\ssudmdm.sys [2012-5-11 203320]
S3 TsUsbFlt;TsUsbFlt;C:\Windows\System32\drivers\TsUsbFlt.sys [2011-5-1 59392]
S3 USBAAPL64;Apple Mobile USB Driver;C:\Windows\System32\drivers\usbaapl64.sys [2011-2-18 51712]
S3 UsbFltr;WayTech USB Filter Driver;C:\Windows\System32\drivers\UsbFltr.sys [2007-4-9 12288]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2010-3-31 1255736]
.
=============== Created Last 30 ================
.
2013-02-19 02:18:05    171584    ----a-w-    C:\Program Files (x86)\Mozilla Firefox\plugins\npPDFXCviewNPPlugin.dll
2013-02-19 02:17:35    --------    d-----w-    C:\Program Files\Tracker Software
2013-02-14 08:42:51    --------    d-----w-    C:\Users\Owner\AppData\Local\{355C7E6D-8D61-4577-B751-62199DB1A521}
2013-02-14 08:04:35    996352    ----a-w-    C:\Program Files\Common Files\Microsoft Shared\VGX\VGX.dll
2013-02-14 08:04:35    768000    ----a-w-    C:\Program Files (x86)\Common Files\Microsoft Shared\VGX\VGX.dll
2013-02-14 00:42:37    5553512    ----a-w-    C:\Windows\System32\ntoskrnl.exe
2013-02-14 00:42:35    3967848    ----a-w-    C:\Windows\SysWow64\ntkrnlpa.exe
2013-02-14 00:42:34    3913064    ----a-w-    C:\Windows\SysWow64\ntoskrnl.exe
2013-02-14 00:42:19    3153408    ----a-w-    C:\Windows\System32\win32k.sys
2013-02-14 00:42:16    25600    ----a-w-    C:\Windows\SysWow64\setup16.exe
2013-02-14 00:42:16    215040    ----a-w-    C:\Windows\System32\winsrv.dll
2013-02-14 00:42:16    14336    ----a-w-    C:\Windows\SysWow64\ntvdm64.dll
2013-02-14 00:42:15    7680    ----a-w-    C:\Windows\SysWow64\instnm.exe
2013-02-14 00:42:15    5120    ----a-w-    C:\Windows\SysWow64\wow32.dll
2013-02-14 00:42:15    2048    ----a-w-    C:\Windows\SysWow64\user.exe
2013-02-14 00:42:08    288088    ----a-w-    C:\Windows\System32\drivers\FWPKCLNT.SYS
2013-02-14 00:42:08    1913192    ----a-w-    C:\Windows\System32\drivers\tcpip.sys
2013-02-12 18:47:18    --------    d-----w-    C:\Users\Owner\AppData\Local\{771F23BC-89F5-42DC-8C9F-D1D31ADF5438}
2013-02-10 05:37:47    --------    d-----w-    C:\Users\Owner\AppData\Local\{57864045-3266-4F88-8D38-F1BB9F3D92C2}
2013-02-09 15:08:53    --------    d-----w-    C:\Users\Owner\AppData\Local\{DB4C28CF-37FB-4597-8E4C-B252C30454E8}
2013-02-09 09:53:01    --------    d-----w-    C:\NBRT
2013-02-09 06:27:41    33240    ----a-w-    C:\Windows\System32\drivers\GEARAspiWDM.sys
2013-02-09 06:27:11    --------    d-----w-    C:\Windows\System32\drivers\NBRTWizardx64\0501000.01A
2013-02-09 06:27:11    --------    d-----w-    C:\Windows\System32\drivers\NBRTWizardx64
2013-02-09 06:27:09    --------    d-----w-    C:\Program Files (x86)\Norton Bootable Recovery Tool Wizard
2013-02-09 05:45:18    --------    d-----w-    C:\Users\Owner\AppData\Roaming\Malwarebytes
2013-02-09 05:44:40    --------    d-----w-    C:\ProgramData\Malwarebytes
2013-02-09 05:44:39    24176    ----a-w-    C:\Windows\System32\drivers\mbam.sys
2013-02-09 05:44:39    --------    d-----w-    C:\Program Files (x86)\Malwarebytes' Anti-Malware
2013-02-08 13:00:41    --------    d-----w-    C:\Users\Owner\AppData\Local\{32E2F0DB-6CBF-4088-804D-F1CDF8F41493}
2013-02-08 03:45:23    27256    ----a-w-    C:\Windows\System32\drivers\FixZeroAccess.sys
2013-02-07 18:29:12    --------    d-----w-    C:\Users\Owner\AppData\Local\{19D39EBE-7E85-4327-A896-5DB116F8CC83}
2013-02-04 17:03:22    --------    d-----w-    C:\Users\Owner\AppData\Local\{B8B1E779-CAE4-4EC3-9C7E-34FE90BD1707}
2013-01-30 22:39:05    --------    d-----w-    C:\Users\Owner\AppData\Local\{E46A6BB4-1CFF-40C9-8FFE-66A2F67F6BDC}
2013-01-25 19:12:07    --------    d-----w-    C:\Users\Owner\AppData\Local\{214562B4-1FDA-4D73-AC94-CB9A4C20A350}
2013-01-23 20:38:08    --------    d-----w-    C:\Users\Owner\AppData\Local\{856B5108-295E-4F6E-844A-F67A8CE9FD99}
.
==================== Find3M  ====================
.
2013-02-14 16:21:05    691568    ----a-w-    C:\Windows\SysWow64\FlashPlayerApp.exe
2013-02-14 16:21:04    71024    ----a-w-    C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
2013-01-09 01:19:09    2312704    ----a-w-    C:\Windows\System32\jscript9.dll
2013-01-09 01:12:03    1392128    ----a-w-    C:\Windows\System32\wininet.dll
2013-01-09 01:11:06    1494528    ----a-w-    C:\Windows\System32\inetcpl.cpl
2013-01-09 01:07:51    173056    ----a-w-    C:\Windows\System32\ieUnatt.exe
2013-01-09 01:07:47    599040    ----a-w-    C:\Windows\System32\vbscript.dll
2013-01-09 01:04:42    2382848    ----a-w-    C:\Windows\System32\mshtml.tlb
2013-01-08 22:11:21    1800704    ----a-w-    C:\Windows\SysWow64\jscript9.dll
2013-01-08 22:03:20    1129472    ----a-w-    C:\Windows\SysWow64\wininet.dll
2013-01-08 22:03:12    1427968    ----a-w-    C:\Windows\SysWow64\inetcpl.cpl
2013-01-08 21:59:02    142848    ----a-w-    C:\Windows\SysWow64\ieUnatt.exe
2013-01-08 21:58:29    420864    ----a-w-    C:\Windows\SysWow64\vbscript.dll
2013-01-08 21:56:23    2382848    ----a-w-    C:\Windows\SysWow64\mshtml.tlb
2013-01-04 04:43:21    44032    ----a-w-    C:\Windows\apppatch\acwow64.dll
2012-12-24 03:13:34    101688    ----a-w-    C:\Windows\System32\drivers\RapportKE64.sys
2012-12-16 17:11:22    46080    ----a-w-    C:\Windows\System32\atmlib.dll
2012-12-16 14:45:03    367616    ----a-w-    C:\Windows\System32\atmfd.dll
2012-12-16 14:13:28    295424    ----a-w-    C:\Windows\SysWow64\atmfd.dll
2012-12-16 14:13:20    34304    ----a-w-    C:\Windows\SysWow64\atmlib.dll
2012-12-07 13:20:16    441856    ----a-w-    C:\Windows\System32\Wpc.dll
2012-12-07 13:15:31    2746368    ----a-w-    C:\Windows\System32\gameux.dll
2012-12-07 12:26:17    308736    ----a-w-    C:\Windows\SysWow64\Wpc.dll
2012-12-07 12:20:43    2576384    ----a-w-    C:\Windows\SysWow64\gameux.dll
2012-12-07 11:20:04    30720    ----a-w-    C:\Windows\System32\usk.rs
2012-12-07 11:20:03    43520    ----a-w-    C:\Windows\System32\csrr.rs
2012-12-07 11:20:03    23552    ----a-w-    C:\Windows\System32\oflc.rs
2012-12-07 11:20:01    45568    ----a-w-    C:\Windows\System32\oflc-nz.rs
2012-12-07 11:20:01    44544    ----a-w-    C:\Windows\System32\pegibbfc.rs
2012-12-07 11:20:01    20480    ----a-w-    C:\Windows\System32\pegi-fi.rs
2012-12-07 11:20:00    20480    ----a-w-    C:\Windows\System32\pegi-pt.rs
2012-12-07 11:19:59    20480    ----a-w-    C:\Windows\System32\pegi.rs
2012-12-07 11:19:58    46592    ----a-w-    C:\Windows\System32\fpb.rs
2012-12-07 11:19:57    40960    ----a-w-    C:\Windows\System32\cob-au.rs
2012-12-07 11:19:57    21504    ----a-w-    C:\Windows\System32\grb.rs
2012-12-07 11:19:57    15360    ----a-w-    C:\Windows\System32\djctq.rs
2012-12-07 11:19:56    55296    ----a-w-    C:\Windows\System32\cero.rs
2012-12-07 11:19:55    51712    ----a-w-    C:\Windows\System32\esrb.rs
2012-12-03 15:47:14    9271352    ----a-w-    C:\Windows\System32\nvcuda.dll
2012-12-01 05:49:26    2557800    ----a-w-    C:\Windows\System32\nvsvcr.dll
2012-12-01 05:49:25    63336    ----a-w-    C:\Windows\System32\nvshext.dll
2012-12-01 05:49:25    118120    ----a-w-    C:\Windows\System32\nvmctray.dll
2012-12-01 05:49:24    890216    ----a-w-    C:\Windows\System32\nvvsvc.exe
2012-12-01 05:48:41    6223208    ----a-w-    C:\Windows\System32\nvcpl.dll
2012-12-01 05:48:37    3311464    ----a-w-    C:\Windows\System32\nvsvc64.dll
2012-11-30 05:45:35    362496    ----a-w-    C:\Windows\System32\wow64win.dll
2012-11-30 05:45:35    243200    ----a-w-    C:\Windows\System32\wow64.dll
2012-11-30 05:45:35    13312    ----a-w-    C:\Windows\System32\wow64cpu.dll
2012-11-30 05:43:12    16384    ----a-w-    C:\Windows\System32\ntvdm64.dll
2012-11-30 05:41:07    424448    ----a-w-    C:\Windows\System32\KernelBase.dll
2012-11-30 04:53:59    274944    ----a-w-    C:\Windows\SysWow64\KernelBase.dll
2012-11-30 03:23:48    338432    ----a-w-    C:\Windows\System32\conhost.exe
2012-11-30 02:38:59    6144    ---ha-w-    C:\Windows\SysWow64\api-ms-win-security-base-l1-1-0.dll
2012-11-30 02:38:59    4608    ---ha-w-    C:\Windows\SysWow64\api-ms-win-core-threadpool-l1-1-0.dll
2012-11-30 02:38:59    3584    ---ha-w-    C:\Windows\SysWow64\api-ms-win-core-xstate-l1-1-0.dll
2012-11-30 02:38:59    3072    ---ha-w-    C:\Windows\SysWow64\api-ms-win-core-util-l1-1-0.dll
2012-11-23 03:13:57    68608    ----a-w-    C:\Windows\System32\taskhost.exe
2012-11-22 05:44:23    800768    ----a-w-    C:\Windows\System32\usp10.dll
2012-11-22 04:45:03    626688    ----a-w-    C:\Windows\SysWow64\usp10.dll
.
============= FINISH: 22:31:48.49 ===============
 

Attached Files



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#2 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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  • Local time:10:27 PM

Posted 18 February 2013 - 11:07 PM


Hello ddr12

Welcome to The Forums!!

Around here they call me Gringo and I'll be glad to help you with your malware problems.


Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!

  • Please do not run any tools unless instructed to do so.
    • We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.
  • Please do not attach logs or use code boxes, just copy and paste the text.
    • Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.
  • Please read every post completely before doing anything.
    • Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.
  • Please provide feedback about your experience as we go.
    • A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.
NOTE: At the top of your post, click on the "Follow This Topic" Button, make sure that the "Receive notification" box is checked and that it is set to "Instantly" - This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of heartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.




These are the programs I would like you to run next, if you have any problems with these just skip it and run the next one.

-Security Check-
  • Download Security Check by screen317 from here.
    • Save it to your Desktop.
    • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
    • A Notepad document should open automatically called checkup.txt; please post the contents of that document.
-AdwCleaner-
  • Please download AdwCleaner by Xplode onto your desktop.
    • Close all open programs and internet browsers.
    • Double click on AdwCleaner.exe to run the tool.
    • Click on Delete.
    • Confirm each time with Ok.
    • Your computer will be rebooted automatically. A text file will open after the restart.
    • Please post the content of that logfile with your next answer.
    • You can find the logfile at C:\AdwCleaner[S1].txt as well.
--RogueKiller--
  • Download & SAVE to your Desktop RogueKiller or from here
    • Quit all programs that you may have started.
    • Please disconnect any USB or external drives from the computer before you run this scan!
    • For Vista or Windows 7, right-click and select "Run as Administrator to start"
    • For Windows XP, double-click to start.
    • Wait until Prescan has finished ...
    • Then Click on "Scan" button
    • Wait until the Status box shows "Scan Finished"
    • click on "delete"
    • Wait until the Status box shows "Deleting Finished"
    • Click on "Report" and copy/paste the content of the Notepad into your next reply.
    • The log should be found in RKreport[1].txt on your Desktop
    • Exit/Close RogueKiller+
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 ddr12

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Posted 20 February 2013 - 11:38 PM

Thanks Gringo. Appreciate your help. Sorry for not responding earlier, my work schedule has been pretty busy this week. I've gotten started by downloading each of those programs you mentioned, was going to do the scans tomorrow. Norton 360 keeps deleting Roguekiller though, saying it's unsafe. What should I do about that?



#4 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 21 February 2013 - 09:00 AM

ok no problem


gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#5 ddr12

ddr12
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Posted 22 February 2013 - 11:41 PM

Hi Gringo,
 

Got the searches done. Thanks for your help!
 

Checkup:

 Results of screen317's Security Check version 0.99.59  
 Windows 7 Service Pack 1 x64 (UAC is enabled)  
 Internet Explorer 9  
``````````````Antivirus/Firewall Check:``````````````
Norton 360    
 WMI entry may not exist for antivirus; attempting automatic update.
`````````Anti-malware/Other Utilities Check:`````````
 Malwarebytes Anti-Malware version 1.70.0.1100  
 Java™ 6 Update 31  
 Java version out of Date!
 Adobe Flash Player 11.6.602.168  
 Adobe Reader 10.1.6 Adobe Reader out of Date!  
 Mozilla Firefox 18.0.2 Firefox out of Date!  
 Mozilla Thunderbird (17.0.2)
 Google Chrome 24.0.1312.57  
 Google Chrome 25.0.1364.97  
````````Process Check: objlist.exe by Laurent````````  
 Norton ccSvcHst.exe
`````````````````System Health check`````````````````
 Total Fragmentation on Drive C: 0%
````````````````````End of Log``````````````````````



Adw cleaner:
 

# AdwCleaner v2.112 - Logfile created 02/22/2013 at 22:50:57
# Updated 10/02/2013 by Xplode
# Operating system : Windows 7 Home Premium Service Pack 1 (64 bits)
# User : Owner - OWNER-PC
# Boot Mode : Normal
# Running from : C:\Users\Owner\Downloads\adwcleaner0.exe
# Option [Delete]


***** [Services] *****


***** [Files / Folders] *****

Folder Deleted : C:\Program Files (x86)\Ask.com
Folder Deleted : C:\ProgramData\Ask
Folder Deleted : C:\ProgramData\Partner
Folder Deleted : C:\Users\Owner\AppData\LocalLow\AskToolbar
Folder Deleted : C:\Users\Owner\AppData\Roaming\Mozilla\Firefox\Profiles\c2ztdgfn.default\extensions\staged
Folder Deleted : C:\Windows\Installer\{86D4B82A-ABED-442A-BE86-96357B70F4FE}

***** [Registry] *****

Key Deleted : HKCU\Software\APN
Key Deleted : HKCU\Software\AppDataLow\Software\AskToolbar
Key Deleted : HKCU\Software\Ask.com
Key Deleted : HKCU\Software\Ask.com.tmp
Key Deleted : HKCU\Software\Conduit
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{A5AA24EA-11B8-4113-95AE-9ED71DEAF12A}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{D4027C7F-154A-4066-A1AD-4243D8127440}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{D4027C7F-154A-4066-A1AD-4243D8127440}
Key Deleted : HKLM\Software\APN
Key Deleted : HKLM\Software\AskToolbar
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{9B0CB95C-933A-4B8C-B6D4-EDCD19A43874}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\GenericAskToolbar.DLL
Key Deleted : HKLM\SOFTWARE\Classes\GenericAskToolbar.ToolbarWnd
Key Deleted : HKLM\SOFTWARE\Classes\GenericAskToolbar.ToolbarWnd.1
Key Deleted : HKLM\Software\Classes\Installer\Features\A28B4D68DEBAA244EB686953B7074FEF
Key Deleted : HKLM\Software\Classes\Installer\Products\A28B4D68DEBAA244EB686953B7074FEF
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{2996F0E7-292B-4CAE-893F-47B8B1C05B56}
Key Deleted : HKLM\Software\Conduit
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{00000000-6E41-4FD3-8538-502F5495E5FC}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{D4027C7F-154A-4066-A1AD-4243D8127440}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{6C434537-053E-486D-B62A-160059D9D456}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{91CF619A-4686-4CA4-9232-3B2E6B63AA92}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{AC71B60E-94C9-4EDE-BA46-E146747BB67E}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{BCFF5F55-6F44-11D2-86F8-00104B265ED5}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{A5AA24EA-11B8-4113-95AE-9ED71DEAF12A}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{D4027C7F-154A-4066-A1AD-4243D8127440}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\{86D4B82A-ABED-442A-BE86-96357B70F4FE}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{6C434537-053E-486D-B62A-160059D9D456}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{91CF619A-4686-4CA4-9232-3B2E6B63AA92}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{AC71B60E-94C9-4EDE-BA46-E146747BB67E}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{BCFF5F55-6F44-11D2-86F8-00104B265ED5}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\A28B4D68DEBAA244EB686953B7074FEF
Value Deleted : HKCU\Software\Microsoft\Internet Explorer\URLSearchHooks [{00000000-6E41-4FD3-8538-502F5495E5FC}]
Value Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run [ApnUpdater]
Value Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Toolbar [{D4027C7F-154A-4066-A1AD-4243D8127440}]

***** [Internet Browsers] *****

-\\ Internet Explorer v9.0.8112.16464

[OK] Registry is clean.

-\\ Mozilla Firefox v18.0.2 (en-US)

File : C:\Users\Owner\AppData\Roaming\Mozilla\Firefox\Profiles\c2ztdgfn.default\prefs.js

[OK] File is clean.

*************************

AdwCleaner[S1].txt - [4041 octets] - [22/02/2013 22:50:57]

########## EOF - C:\AdwCleaner[S1].txt - [4101 octets] ##########



Rogue Killer:
 

RogueKiller V8.5.1 [Feb 21 2013] by Tigzy
mail : tigzyRK<at>gmail<dot>com
Feedback : http://www.geekstogo.com/forum/files/file/413-roguekiller/
Website : http://tigzy.geekstogo.com/roguekiller.php
Blog : http://tigzyrk.blogspot.com/

Operating System : Windows 7 (6.1.7601 Service Pack 1) 64 bits version
Started in : Normal mode
User : Owner [Admin rights]
Mode : Scan -- Date : 02/22/2013 23:15:36
| ARK || FAK || MBR |

¤¤¤ Bad processes : 0 ¤¤¤

¤¤¤ Registry Entries : 4 ¤¤¤
[HJ SMENU] HKCU\[...]\Advanced : Start_ShowSetProgramAccessAndDefaults (0) -> FOUND
[HJ DESK] HKLM\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> FOUND
[HJ DESK] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> FOUND
[HJ INPROC][ZeroAccess] HKCR\[...]\InprocServer32 :  (C:\Users\Owner\AppData\Local\{e4095f3e-f436-7447-650b-01c33fe8c12c}\n) [-] -> FOUND

¤¤¤ Particular Files / Folders: ¤¤¤
[ZeroAccess][FILE] n : C:\Users\Owner\AppData\Local\{e4095f3e-f436-7447-650b-01c33fe8c12c}\n [-] --> FOUND
[ZeroAccess][FILE] @ : C:\Windows\Installer\{e4095f3e-f436-7447-650b-01c33fe8c12c}\@ [-] --> FOUND
[ZeroAccess][FILE] @ : C:\Users\Owner\AppData\Local\{e4095f3e-f436-7447-650b-01c33fe8c12c}\@ [-] --> FOUND
[ZeroAccess][FOLDER] U : C:\Windows\Installer\{e4095f3e-f436-7447-650b-01c33fe8c12c}\U --> FOUND
[ZeroAccess][FOLDER] U : C:\Users\Owner\AppData\Local\{e4095f3e-f436-7447-650b-01c33fe8c12c}\U --> FOUND
[ZeroAccess][FOLDER] L : C:\Windows\Installer\{e4095f3e-f436-7447-650b-01c33fe8c12c}\L --> FOUND
[ZeroAccess][FOLDER] L : C:\Users\Owner\AppData\Local\{e4095f3e-f436-7447-650b-01c33fe8c12c}\L --> FOUND
[ZeroAccess][FILE] Desktop.ini : C:\Windows\Assembly\GAC_32\Desktop.ini [-] --> FOUND
[ZeroAccess][FILE] Desktop.ini : C:\Windows\Assembly\GAC_64\Desktop.ini [-] --> FOUND

¤¤¤ Driver : [NOT LOADED] ¤¤¤

¤¤¤ Infection : ZeroAccess ¤¤¤

¤¤¤ HOSTS File: ¤¤¤
--> C:\Windows\system32\drivers\etc\hosts



¤¤¤ MBR Check: ¤¤¤

+++++ PhysicalDrive0: Hitachi HDT721064SLA360 +++++
--- User ---
[MBR] 1572628a880e7883b927d6da91d4d687
[BSP] bd0347d93b6c2fb26b1f3cc1ba92f202 : Windows 7/8 MBR Code
Partition table:
0 - [XXXXXX] ACER (0x27) [VISIBLE] Offset (sectors): 2048 | Size: 14000 Mo
1 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 28674048 | Size: 100 Mo
2 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 28878848 | Size: 596378 Mo
User = LL1 ... OK!
User = LL2 ... OK!

Finished : << RKreport[1]_S_02222013_02d2315.txt >>
RKreport[1]_S_02222013_02d2315.txt


 



#6 gringo_pr

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Posted 23 February 2013 - 12:18 AM


Hello ddr12

I Would like you to do the following.

Please print out or make a copy in notepad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links. I want you to save it to the desktop and run it from there.1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"
  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?

  • Gringo



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#7 gringo_pr

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Posted 26 February 2013 - 01:21 AM


Greetings


I have not heard from you in a couple of days so I am coming by to check on you to see if you are having problems or you just need some more time.

Also to remind you that it is very important that we finish the process completely so as to not get reinfected. I will let you know when we are complete and I will ask to remove our tools




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#8 ddr12

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Posted 26 February 2013 - 03:21 AM

Hi Gringo, sorry the last 2 days have been really hectic. i believe i'll have time today (tuesday) to follow your next instructions with combofix



#9 gringo_pr

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Posted 26 February 2013 - 03:39 AM

No problem and I will be looking for you after I get some sleep



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#10 ddr12

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Posted 27 February 2013 - 12:19 AM

I've started running combofix, as requested. I shut off norton antivirus and firewall, I did get a message from combofix telling me to shut off norton antispyware. I found out how to turn that off and continued. Combofix got up to about step 50, deleted a few files and rebooted. Computer didn't reboot right though, its one the gateway screen (I've got a gateway computer) with the enter setup and boot menu selections at the bottom. Its been frozen here for awhile. What should I do?

#11 gringo_pr

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Posted 27 February 2013 - 12:22 AM

if it is still stuck I want you to press the power button and then restart again


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#12 ddr12

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Posted 27 February 2013 - 12:32 AM

Thanks! That worked. Should have the log ready shortly.

#13 gringo_pr

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Posted 27 February 2013 - 12:37 AM

very good!!
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#14 ddr12

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Posted 27 February 2013 - 01:20 AM

The computer rebooted ok, and the log was generated. When trying to load my browser though I got the "illegal operation attempted on a registry key that has been marked for deletion" message. So I rebooted. Now it won't get past the gateway screen no matter how many times I reboot (including using the power button) what should I do?

#15 ddr12

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Posted 27 February 2013 - 01:23 AM

Ok it seems to be loading now. It was just on that screen for a loooooong time for some reason




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