I am running Windows 7 on an HP Pavilion.
I have used Skype on this computer many times. Suddenly it has stopped working correctly. I have found many users all over the Internet with the same problem.
When I log into Skype, it pretends (for several minutes) to try to log me in. Then I get a red circle with an exclamation point and the notification: Skype can't connect.
My other laptop (an Acer) is still working on the same home connection. Both computers are connected wirelessly.
This computer uses an AVG antivirus program and a windows firewall (which is configured to allow Skype).
Here are the steps I have taken so far:
* Make sure the firewall allows Skype.exe and the Skype launch program.
* Make an inbound Skype rule and outbound Skype rule to make sure the firewall is not blocking Skype.
* Quit Skype. Uninstall. Remove all Skype registry entries. Reinstall Skype (version 188.8.131.52). Restart everything.