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Running ComboFix with AVG


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#1 DavidCreighton

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Posted 18 February 2013 - 05:30 AM

I was curious about the thing where ComboFix won't run with AVG on. This laptop had AVG, Avast & Mcafee all installed on it and it gets the blue screen once windows starts not in safe mode. So I  uninstalled those programs started safe and ran MBAM & SAS which usually seems to work. They both found 10 items of the Trojan Tugger, but neither one successfully removed it so I figured I would try ComboFix.
 
I understand running ComboFix isn't something you do without supervision, but there is really very little on this computer and I have the Vista CD & product key so i figure I can just do a fresh install if i mess it up.
 
I did actually uninstall AVG. It still shows up in the program list but if I click uninstall now it says that the program is already uninstalled which makes me wonder why its on the list. But the real problem is that when I run ComboFix it crashes the computer I believe because AVG is on. It does give the warning dialog that AVG is installed. I realize this isn't your program and really not your problem, but I was just wondering if there was some process or service that I was supposed to stop.


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#2 dc3

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Posted 19 February 2013 - 01:55 PM

I will see if I can get this topic moved to the Am I Infected forum where you can get the proper help you need.


Edited by dc3, 19 February 2013 - 01:56 PM.

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#3 Elise

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Posted 19 February 2013 - 02:09 PM

Its never a good idea to run multiple AVs at once, especially not AVG and McAfee. They'll fight for control of the system. I strongly recommend you remove both of them using their uninstallers:

 

McAfee uninstaller: http://www.bleepingcomputer.com/download/mcafee-consumer-products-removal-tool/

AVG uninstaller: http://www.bleepingcomputer.com/download/avg-remover-2012/

 

Then see what issues are still remaining with only Avast running.


regards, Elise


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#4 dc3

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Posted 19 February 2013 - 02:20 PM

You may need to reinstall AVG to completely uninstall it.


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