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Win 7 KB2667402 won't install


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#1 sorabji

sorabji

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Posted 18 February 2013 - 01:25 AM

Hello,

 

This Windows update won't install on my machine.  I have tried disabling all virus and spyware programs and it still fails.

 

Should I uninstall them and try to install this update?

 

I have read a lot about other having this problem on other forums, but not here.

 

Thanks for any help.

 

- orabji



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#2 niemiro

niemiro

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Posted 18 February 2013 - 03:18 AM

Hello orabji :)

 

Export CBS folder

  1. Click the Start button StartButton_16x16.gif then click Computer.
  2. Double-click on the C: drive, under the Hard Disk Drives category, and then scroll down to, and double click on the Windows folder.
  3. Find and double click on the Logs folder.
  4. Right-click on the CBS folder, and select Copy.
  5. Go back to your Desktop, right-click on it, and select Paste. You should now see a copy of the CBS folder appear on your Desktop called CBS.
  6. Right-click on this new folder, and navigate through Send to, and select Compressed (zipped) folder.
  7. A new file, also called CBS (CBS.zip), but this time with a different icon, will be created. Please upload it here. If it is too big, you should use a third party file sharing website, such as Skydrive, but any other will do just fine, and provide a link here. Please remember to set the file to be publicly accessible.

Thank you!

 

Richard


One of the very few people in the world who is truly enthused about Windows Update and how it works...

 

Yes, I'm a bit weird :P





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