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PC Fix Speed Optimizer--don't know how to remove it! attachment included!


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27 replies to this topic

#1 jameswonderland

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Posted 17 February 2013 - 10:14 PM

DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 10.0.9200.16453
Run by Princess Alice at 22:03:30 on 2013-02-17
Microsoft Windows 8  6.2.9200.0.1252.1.1033.18.3983.1487 [GMT -5:00]
.
AV: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
AV: Norton Internet Security *Enabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Norton Internet Security *Enabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}
FW: Norton Internet Security *Enabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}
.
============== Running Processes ===============
.
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files\Realtek\Audio\HDA\AERTSr64.exe
C:\Windows\system32\svchost.exe -k apphost
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe
C:\Windows\system32\dashost.exe
C:\Program Files\Intel\iCLS Client\HeciServer.exe
C:\Program Files (x86)\Intel\Intel® Management Engine Components\DAL\jhi_service.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files (x86)\Hewlett-Packard\Shared\hpqWmiEx.exe
C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\hpsa_service.exe
C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe
C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE
C:\Windows\Microsoft.Net\Framework64\v3.0\WPF\PresentationFontCache.exe
C:\Program Files (x86)\Norton Internet Security\Engine\20.2.1.22\ccSvcHst.exe
C:\Windows\System32\svchost.exe -k LocalServicePeerNet
C:\Program Files (x86)\SearchProtect\bin\CltMngSvc.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files (x86)\Wajam\Updater\WajamUpdater.exe
C:\Program Files (x86)\24x7Help\App24x7Svc.exe
C:\Windows\System32\dwm.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Windows\system32\taskhostex.exe
C:\Program Files (x86)\Norton Internet Security\Engine\20.2.1.22\ccSvcHst.exe
C:\Windows\Explorer.EXE
C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_16.4.4406.1205_x64__8wekyb3d8bbwe\LiveComm.exe
C:\Windows\System32\RuntimeBroker.exe
C:\PROGRAM FILES\SYNAPTICS\SYNTP\SYNTPHELPER.EXE
C:\Windows\System32\hkcmd.exe

Attached Files



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#2 gringo_pr

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Posted 17 February 2013 - 10:23 PM


Hello jameswonderland

Welcome to The Forums!!

Around here they call me Gringo and I'll be glad to help you with your malware problems.


Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!

  • Please do not run any tools unless instructed to do so.
    • We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.
  • Please do not attach logs or use code boxes, just copy and paste the text.
    • Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.
  • Please read every post completely before doing anything.
    • Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.
  • Please provide feedback about your experience as we go.
    • A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.
NOTE: At the top of your post, click on the "Follow This Topic" Button, make sure that the "Receive notification" box is checked and that it is set to "Instantly" - This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of heartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.




These are the programs I would like you to run next, if you have any problems with these just skip it and run the next one.

-Security Check-
  • Download Security Check by screen317 from here.
    • Save it to your Desktop.
    • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
    • A Notepad document should open automatically called checkup.txt; please post the contents of that document.
-AdwCleaner-
  • Please download AdwCleaner by Xplode onto your desktop.
    • Close all open programs and internet browsers.
    • Double click on AdwCleaner.exe to run the tool.
    • Click on Delete.
    • Confirm each time with Ok.
    • Your computer will be rebooted automatically. A text file will open after the restart.
    • Please post the content of that logfile with your next answer.
    • You can find the logfile at C:\AdwCleaner[S1].txt as well.
--RogueKiller--
  • Download & SAVE to your Desktop RogueKiller or from here
    • Quit all programs that you may have started.
    • Please disconnect any USB or external drives from the computer before you run this scan!
    • For Vista or Windows 7, right-click and select "Run as Administrator to start"
    • For Windows XP, double-click to start.
    • Wait until Prescan has finished ...
    • Then Click on "Scan" button
    • Wait until the Status box shows "Scan Finished"
    • click on "delete"
    • Wait until the Status box shows "Deleting Finished"
    • Click on "Report" and copy/paste the content of the Notepad into your next reply.
    • The log should be found in RKreport[1].txt on your Desktop
    • Exit/Close RogueKiller+
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 jameswonderland

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Posted 17 February 2013 - 10:46 PM

 Results of screen317's Security Check version 0.99.58 
   x64 (UAC is enabled) 
 Internet Explorer 9 
``````````````Antivirus/Firewall Check:``````````````
 Windows Firewall Enabled! 
Windows Defender          
Norton Internet Security  
 WMI entry may not exist for antivirus; attempting automatic update.
`````````Anti-malware/Other Utilities Check:`````````
 Google Chrome 24.0.1312.56 
 Google Chrome 24.0.1312.57 
````````Process Check: objlist.exe by Laurent```````` 
 Norton ccSvcHst.exe
`````````````````System Health check`````````````````
 Total Fragmentation on Drive C:  %
````````````````````End of Log``````````````````````

 

 

Nothing seems to have changed about my computer. The PC Fix Speed Optimizer is still among my files, but isn't sending pop-ups at the moment.


 



#4 jameswonderland

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Posted 17 February 2013 - 10:54 PM

# AdwCleaner v2.112 - Logfile created 02/17/2013 at 22:49:23
# Updated 10/02/2013 by Xplode
# Operating system : Windows 8  (64 bits)
# User : Princess Alice - ABRIELLA
# Boot Mode : Normal
# Running from : C:\Users\Princess Alice\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\WAX1YSJC\adwcleaner0.exe
# Option [Delete]


***** [Services] *****

Stopped & Deleted : 24x7HelpSvc
Stopped & Deleted : CltMngSvc
Stopped & Deleted : WajamUpdater

***** [Files / Folders] *****

File Deleted : C:\END
File Deleted : C:\Users\Public\Desktop\eBay.lnk
File Deleted : C:\Windows\Tasks\AmiUpdXp.job
Folder Deleted : C:\Program Files (x86)\Conduit
Folder Deleted : C:\Program Files (x86)\SearchProtect
Folder Deleted : C:\Program Files (x86)\Wajam
Folder Deleted : C:\Program Files (x86)\WhiteSmoke_B

 

My computer still seems to be running as usual, still no popups, but the PC Fix Speed System Optimizer is still on my desktop.



#5 gringo_pr

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Posted 17 February 2013 - 10:59 PM

we will get it soon


run my the last scan now please


gringo
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My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#6 jameswonderland

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Posted 17 February 2013 - 11:01 PM

RogueKiller V8.5.1 [Feb 12 2013] by Tigzy
mail : tigzyRK<at>gmail<dot>com
Feedback : http://www.geekstogo.com/forum/files/file/413-roguekiller/
Website : http://tigzy.geekstogo.com/roguekiller.php
Blog : http://tigzyrk.blogspot.com/

Operating System : Windows 8 (6.2.9200 ) 64 bits version
Started in : Normal mode
User : Princess Alice [Admin rights]
Mode : Remove -- Date : 02/17/2013 22:59:16
| ARK || FAK || MBR |

¤¤¤ Bad processes : 0 ¤¤¤

¤¤¤ Registry Entries : 3 ¤¤¤
[TASK][SUSP PATH] Updater26278.exe : C:\Users\Princess Alice\AppData\Local\Updater26278\Updater26278.exe /extensionid=26278 /extensionname="Solid Savings" /chromeid=cijeeimilokkhlfjombmalgpabbonmah [7] -> DELETED
[HJ DESK] HKLM\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> REPLACED (0)
[HJ DESK] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> REPLACED (0)

¤¤¤ Particular Files / Folders: ¤¤¤

¤¤¤ Driver : [NOT LOADED] ¤¤¤

¤¤¤ HOSTS File: ¤¤¤
--> C:\Windows\system32\drivers\etc\hosts

 

¤¤¤ MBR Check: ¤¤¤

+++++ PhysicalDrive0: Hitachi HTS545050A7E380 +++++
--- User ---
[MBR] 9c85436432c089225eb6292c93990f5b
[BSP] 54afa302244040ed8fedf8e45708f05d : MBR Code unknown
Partition table:
0 - [XXXXXX] UNKNOWN (0xee) [VISIBLE] Offset (sectors): 1 | Size: 2097151 Mo
User = LL1 ... OK!
User = LL2 ... OK!

Finished : << RKreport[2]_D_02172013_02d2259.txt >>
RKreport[1]_S_02172013_02d2258.txt ; RKreport[2]_D_02172013_02d2259.txt

 

The PC Fix Speed System Optimizer still appears on my desktop, but nothing appears to have changed.



#7 gringo_pr

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Posted 17 February 2013 - 11:04 PM


Hello jameswonderland

I Would like you to do the following.

Please print out or make a copy in notepad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links. I want you to save it to the desktop and run it from there.1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"
  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?

  • Gringo



I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#8 jameswonderland

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Posted 17 February 2013 - 11:14 PM

I have temporarily disabled the anti-virus, but after trying to run ComboFix there was a pop-up saying that Windows 2000 was no longer supported. What do I need to do?



#9 gringo_pr

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Posted 17 February 2013 - 11:19 PM


Hello jameswonderland

Lets get a deeper look into the system and lets see if something shows up.

Download and run OTL

Download OTL by Old Timer and save it to your Desktop.
  • Double click on OTL.exe to run it.
  • Under Output, ensure that Minimal Output is selected.
  • Under Extra Registry section, select Use SafeList.
  • Click the Scan All Users checkbox.
  • Click on Run Scan at the top left hand corner.
  • When done, two Notepad files will open.
    • OTL.txt <-- Will be opened and the that I need posted back here
    • Extra.txt <-- Will be minimized - save this one on your desktop in case I ask for it later
  • Please post the contents of OTL.txt in your next reply.
  • Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#10 jameswonderland

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Posted 17 February 2013 - 11:32 PM

OTL logfile created on: 2/17/2013 11:24:54 PM - Run 1
OTL by OldTimer - Version 3.2.69.0     Folder = C:\Users\Princess Alice\Downloads
64bit- An unknown product  (Version = 6.2.9200) - Type = NTWorkstation
Internet Explorer (Version = 9.10.9200.16453)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy
 
3.89 Gb Total Physical Memory | 2.55 Gb Available Physical Memory | 65.65% Memory free
4.58 Gb Paging File | 3.24 Gb Available in Paging File | 70.72% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]
 
%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files (x86)
Drive C: | 441.52 Gb Total Space | 395.80 Gb Free Space | 89.64% Space Free | Partition Type: NTFS
Drive D: | 23.47 Gb Total Space | 2.83 Gb Free Space | 12.06% Space Free | Partition Type: NTFS
 
Computer Name: ABRIELLA | User Name: Princess Alice | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: All users | Include 64bit Scans
Company Name Whitelist: Off | Skip Microsoft Files: Off | No Company Name Whitelist: On | File Age = 30 Days
 
========== Processes (SafeList) ==========
 
PRC - C:\Users\Princess Alice\Downloads\OTL.exe (OldTimer Tools)
PRC - C:\Users\Princess Alice\AppData\Roaming\Spotify\Data\SpotifyWebHelper.exe (Spotify Ltd)
PRC - C:\Program Files (x86)\Norton Internet Security\Engine\20.2.1.22\ccsvchst.exe (Symantec Corporation)
PRC - C:\Program Files (x86)\PCFixSpeed\PCFixTray.exe (Crawler.com)
PRC - C:\Program Files (x86)\CyberLink\YouCam\YCMMirage.exe (CyberLink)
PRC - C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe (Intel Corporation)
PRC - C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe (Intel Corporation)
PRC - C:\Program Files (x86)\Intel\Intel® Management Engine Components\DAL\Jhi_service.exe (Intel Corporation)
PRC - C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe (Hewlett-Packard Development Company, L.P.)
PRC - C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe (Hewlett-Packard Development Company, L.P.)
PRC - C:\Program Files (x86)\CyberLink\Power2Go8\CLMLSvc_P2G8.exe (CyberLink)
PRC - C:\Program Files (x86)\CyberLink\PowerDVD10\PDVD10Serv.exe (CyberLink Corp.)
 
 
========== Modules (No Company Name) ==========
 
MOD - C:\Program Files (x86)\CyberLink\Power2Go8\CLMLSvcPS.dll ()
MOD - C:\Program Files (x86)\CyberLink\Power2Go8\CLMediaLibrary.dll ()
MOD - C:\Program Files (x86)\Norton Internet Security\Engine\20.2.1.22\wincfi39.dll ()
 
 
========== Services (SafeList) ==========
 
SRV:64bit: - (TimeBroker) -- C:\Windows\SysNative\TimeBrokerServer.dll (Microsoft Corporation)
SRV:64bit: - (SystemEventsBroker) -- C:\Windows\SysNative\SystemEventsBrokerServer.dll (Microsoft Corporation)
SRV:64bit: - (PrintNotify) -- C:\Windows\SysNative\spool\drivers\x64\3\PrintConfig.dll (Microsoft Corporation)
SRV:64bit: - (AudioEndpointBuilder) -- C:\Windows\SysNative\AudioEndpointBuilder.dll (Microsoft Corporation)
SRV:64bit: - (WSService) -- C:\Windows\SysNative\WSService.dll (Microsoft Corporation)
SRV:64bit: - (fhsvc) -- C:\Windows\SysNative\fhsvc.dll (Microsoft Corporation)
SRV:64bit: - (BrokerInfrastructure) -- C:\Windows\SysNative\bisrv.dll (Microsoft Corporation)
SRV:64bit: - (WinDefend) -- C:\Program Files\Windows Defender\MsMpEng.exe (Microsoft Corporation)
SRV:64bit: - (wlidsvc) -- C:\Windows\SysNative\wlidsvc.dll (Microsoft Corporation)
SRV:64bit: - (WiaRpc) -- C:\Windows\SysNative\wiarpc.dll (Microsoft Corporation)
SRV:64bit: - (Wcmsvc) -- C:\Windows\SysNative\wcmsvc.dll (Microsoft Corporation)
SRV:64bit: - (VaultSvc) -- C:\Windows\SysNative\vaultsvc.dll (Microsoft Corporation)
SRV:64bit: - (svsvc) -- C:\Windows\SysNative\svsvc.dll (Microsoft Corporation)
SRV:64bit: - (netprofm) -- C:\Windows\SysNative\netprofmsvc.dll (Microsoft Corporation)
SRV:64bit: - (Netlogon) -- C:\Windows\SysNative\netlogon.dll (Microsoft Corporation)
SRV:64bit: - (NcaSvc) -- C:\Windows\SysNative\NcaSvc.dll (Microsoft Corporation)
SRV:64bit: - (NcdAutoSetup) -- C:\Windows\SysNative\NcdAutoSetup.dll (Microsoft Corporation)
SRV:64bit: - (LSM) -- C:\Windows\SysNative\lsm.dll (Microsoft Corporation)
SRV:64bit: - (KeyIso) -- C:\Windows\SysNative\keyiso.dll (Microsoft Corporation)
SRV:64bit: - (EFS) -- C:\Windows\SysNative\efssvc.dll (Microsoft Corporation)
SRV:64bit: - (DsmSvc) -- C:\Windows\SysNative\DeviceSetupManager.dll (Microsoft Corporation)
SRV:64bit: - (DeviceAssociationService) -- C:\Windows\SysNative\das.dll (Microsoft Corporation)
SRV:64bit: - (AllUserInstallAgent) -- C:\Windows\SysNative\AUInstallAgent.dll (Microsoft Corporation)
SRV:64bit: - (vmicvss) -- C:\Windows\SysNative\icsvc.dll (Microsoft Corporation)
SRV:64bit: - (vmictimesync) -- C:\Windows\SysNative\icsvc.dll (Microsoft Corporation)
SRV:64bit: - (vmicshutdown) -- C:\Windows\SysNative\icsvc.dll (Microsoft Corporation)
SRV:64bit: - (vmicrdv) -- C:\Windows\SysNative\icsvc.dll (Microsoft Corporation)
SRV:64bit: - (vmickvpexchange) -- C:\Windows\SysNative\icsvc.dll (Microsoft Corporation)
SRV:64bit: - (vmicheartbeat) -- C:\Windows\SysNative\icsvc.dll (Microsoft Corporation)
SRV:64bit: - (Intel® -- C:\Program Files\Intel\iCLS Client\HeciServer.exe (Intel® Corporation)
SRV:64bit: - (AERTFilters) -- C:\Program Files\Realtek\Audio\HDA\AERTSr64.exe (Andrea Electronics Corporation)
SRV - (NIS) -- C:\Program Files (x86)\Norton Internet Security\Engine\20.2.1.22\ccSvcHst.exe (Symantec Corporation)
SRV - (PrintNotify) -- C:\Windows\system32\spool\DRIVERS\x64\3\PrintConfig.dll (Microsoft Corporation)
SRV - (HP Support Assistant Service) -- C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPSA_Service.exe (Hewlett-Packard Company)
SRV - (cphs) -- C:\Windows\SysWOW64\IntelCpHeciSvc.exe (Intel Corporation)
SRV - (StorSvc) -- C:\Windows\SysWOW64\StorSvc.dll (Microsoft Corporation)
SRV - (WAS) -- C:\Windows\SysWOW64\inetsrv\iisw3adm.dll (Microsoft Corporation)
SRV - (AppHostSvc) -- C:\Windows\SysWOW64\inetsrv\apphostsvc.dll (Microsoft Corporation)
SRV - (UNS) -- C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe (Intel Corporation)
SRV - (LMS) -- C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe (Intel Corporation)
SRV - (jhi_service) -- C:\Program Files (x86)\Intel\Intel® Management Engine Components\DAL\Jhi_service.exe (Intel Corporation)
SRV - (HPWMISVC) -- C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe (Hewlett-Packard Development Company, L.P.)
SRV - (GamesAppService) -- C:\Program Files (x86)\WildTangent Games\App\GamesAppService.exe (WildTangent, Inc.)
 
 
========== Driver Services (SafeList) ==========
 
DRV:64bit: - (sdbus) -- C:\Windows\SysNative\Drivers\sdbus.sys (Microsoft Corporation)
DRV:64bit: - (BthAvrcpTg) -- C:\Windows\SysNative\Drivers\BthAvrcpTg.sys (Microsoft Corporation)
DRV:64bit: - (bthhfhid) -- C:\Windows\SysNative\Drivers\BthhfHid.sys (Microsoft Corporation)
DRV:64bit: - (hidi2c) -- C:\Windows\SysNative\Drivers\hidi2c.sys (Microsoft Corporation)
DRV:64bit: - (USBHUB3) -- C:\Windows\SysNative\Drivers\USBHUB3.SYS (Microsoft Corporation)
DRV:64bit: - (pdc) -- C:\Windows\SysNative\Drivers\pdc.sys (Microsoft Corporation)
DRV:64bit: - (FxPPM) -- C:\Windows\SysNative\Drivers\fxppm.sys (Microsoft Corporation)
DRV:64bit: - (RdpVideoMiniport) -- C:\Windows\SysNative\Drivers\rdpvideominiport.sys (Microsoft Corporation)
DRV:64bit: - (sdstor) -- C:\Windows\SysNative\Drivers\sdstor.sys (Microsoft Corporation)
DRV:64bit: - (dam) -- C:\Windows\SysNative\Drivers\dam.sys (Microsoft Corporation)
DRV:64bit: - (SymEvent) -- C:\Windows\SysNative\Drivers\SYMEVENT64x86.SYS (Symantec Corporation)
DRV:64bit: - (SRTSP) -- C:\Windows\SysNative\Drivers\NISx64\1402010.016\srtsp64.sys (Symantec Corporation)
DRV:64bit: - (SymEFA) -- C:\Windows\SysNative\Drivers\NISx64\1402010.016\symefa64.sys (Symantec Corporation)
DRV:64bit: - (SymDS) -- C:\Windows\SysNative\Drivers\NISx64\1402010.016\symds64.sys (Symantec Corporation)
DRV:64bit: - (USBXHCI) -- C:\Windows\SysNative\Drivers\USBXHCI.SYS (Microsoft Corporation)
DRV:64bit: - (UCX01000) -- C:\Windows\SysNative\Drivers\UCX01000.SYS (Microsoft Corporation)
DRV:64bit: - (GPIOClx0101) -- C:\Windows\SysNative\Drivers\msgpioclx.sys (Microsoft Corporation)
DRV:64bit: - (msgpiowin32) -- C:\Windows\SysNative\Drivers\msgpiowin32.sys (Microsoft Corporation)
DRV:64bit: - (ebdrv) -- C:\Windows\SysNative\Drivers\evbda.sys (Broadcom Corporation)
DRV:64bit: - (b06bdrv) -- C:\Windows\SysNative\Drivers\bxvbda.sys (Broadcom Corporation)
DRV:64bit: - (TPM) -- C:\Windows\SysNative\Drivers\tpm.sys (Microsoft Corporation)
DRV:64bit: - (SymNetS) -- C:\Windows\SysNative\Drivers\NISx64\1402010.016\symnets.sys (Symantec Corporation)
DRV:64bit: - (SymIRON) -- C:\Windows\SysNative\Drivers\NISx64\1402010.016\ironx64.sys (Symantec Corporation)
DRV:64bit: - (SynTP) -- C:\Windows\SysNative\Drivers\SynTP.sys (Synaptics Incorporated)
DRV:64bit: - (SmbDrvI) -- C:\Windows\SysNative\Drivers\Smb_driver_Intel.sys (Synaptics Incorporated)
DRV:64bit: - (SmbDrv) -- C:\Windows\SysNative\Drivers\Smb_driver_AMDASF.sys (Synaptics Incorporated)
DRV:64bit: - (ccSet_NIS) -- C:\Windows\SysNative\Drivers\NISx64\1402010.016\ccsetx64.sys (Symantec Corporation)
DRV:64bit: - (netr28x) -- C:\Windows\SysNative\Drivers\netr28x.sys (Ralink Technology, Corp.)
DRV:64bit: - (igfx) -- C:\Windows\SysNative\Drivers\igdkmd64.sys (Intel Corporation)
DRV:64bit: - (WirelessButtonDriver) -- C:\Windows\SysNative\Drivers\WirelessButtonDriver64.sys (Hewlett-Packard Development Company, L.P.)
DRV:64bit: - (iaStorA) -- C:\Windows\SysNative\Drivers\iaStorA.sys (Intel Corporation)
DRV:64bit: - (Fs_Rec) -- C:\Windows\SysNative\drivers\fs_rec.sys (Microsoft Corporation)
DRV:64bit: - (condrv) -- C:\Windows\SysNative\Drivers\condrv.sys (Microsoft Corporation)
DRV:64bit: - (VSTXRAID) -- C:\Windows\SysNative\Drivers\VSTXRAID.SYS (VIA Corporation)
DRV:64bit: - (VerifierExt) -- C:\Windows\SysNative\Drivers\VerifierExt.sys (Microsoft Corporation)
DRV:64bit: - (UASPStor) -- C:\Windows\SysNative\Drivers\uaspstor.sys (Microsoft Corporation)
DRV:64bit: - (acpiex) -- C:\Windows\SysNative\Drivers\acpiex.sys (Microsoft Corporation)
DRV:64bit: - (spaceport) -- C:\Windows\SysNative\Drivers\spaceport.sys (Microsoft Corporation)
DRV:64bit: - (storahci) -- C:\Windows\SysNative\Drivers\storahci.sys (Microsoft Corporation)
DRV:64bit: - (mvumis) -- C:\Windows\SysNative\Drivers\mvumis.sys (Marvell Semiconductor, Inc.)
DRV:64bit: - (stexstor) -- C:\Windows\SysNative\Drivers\stexstor.sys (Promise Technology, Inc.)
DRV:64bit: - (LSI_SAS2) -- C:\Windows\SysNative\Drivers\lsi_sas2.sys (LSI Corporation)
DRV:64bit: - (LSI_SSS) -- C:\Windows\SysNative\Drivers\lsi_sss.sys (LSI Corporation)
DRV:64bit: - (HpSAMD) -- C:\Windows\SysNative\Drivers\HpSAMD.sys (Hewlett-Packard Company)
DRV:64bit: - (EhStorTcgDrv) -- C:\Windows\SysNative\Drivers\EhStorTcgDrv.sys (Microsoft Corporation)
DRV:64bit: - (EhStorClass) -- C:\Windows\SysNative\Drivers\EhStorClass.sys (Microsoft Corporation)
DRV:64bit: - (amdsbs) -- C:\Windows\SysNative\Drivers\amdsbs.sys (AMD Technologies Inc.)
DRV:64bit: - (3ware) -- C:\Windows\SysNative\Drivers\3ware.sys (LSI)
DRV:64bit: - (amdsata) -- C:\Windows\SysNative\Drivers\amdsata.sys (Advanced Micro Devices)
DRV:64bit: - (amdxata) -- C:\Windows\SysNative\Drivers\amdxata.sys (Advanced Micro Devices)
DRV:64bit: - (CLFS) -- C:\Windows\SysNative\Drivers\clfs.sys (Microsoft Corporation)
DRV:64bit: - (WFPLWFS) -- C:\Windows\SysNative\Drivers\wfplwfs.sys (Microsoft Corporation)
DRV:64bit: - (vpci) -- C:\Windows\SysNative\Drivers\vpci.sys (Microsoft Corporation)
DRV:64bit: - (WdFilter) -- C:\Windows\SysNative\Drivers\WdFilter.sys (Microsoft Corporation)
DRV:64bit: - (WdBoot) -- C:\Windows\SysNative\Drivers\WdBoot.sys (Microsoft Corporation)
DRV:64bit: - (terminpt) -- C:\Windows\SysNative\Drivers\terminpt.sys (Microsoft Corporation)
DRV:64bit: - (mshidumdf) -- C:\Windows\SysNative\Drivers\mshidumdf.sys (Microsoft Corporation)
DRV:64bit: - (BasicDisplay) -- C:\Windows\SysNative\Drivers\BasicDisplay.sys (Microsoft Corporation)
DRV:64bit: - (HyperVideo) -- C:\Windows\SysNative\Drivers\HyperVideo.sys (Microsoft Corporation)
DRV:64bit: - (BasicRender) -- C:\Windows\SysNative\Drivers\BasicRender.sys (Microsoft Corporation)
DRV:64bit: - (gencounter) -- C:\Windows\SysNative\Drivers\vmgencounter.sys (Microsoft Corporation)
DRV:64bit: - (kdnic) -- C:\Windows\SysNative\Drivers\kdnic.sys (Microsoft Corporation)
DRV:64bit: - (acpitime) -- C:\Windows\SysNative\Drivers\acpitime.sys (Microsoft Corporation)
DRV:64bit: - (npsvctrig) -- C:\Windows\SysNative\Drivers\npsvctrig.sys (Microsoft Corporation)
DRV:64bit: - (WpdUpFltr) -- C:\Windows\SysNative\Drivers\WpdUpFltr.sys (Microsoft Corporation)
DRV:64bit: - (acpipagr) -- C:\Windows\SysNative\Drivers\acpipagr.sys (Microsoft Corporation)
DRV:64bit: - (hyperkbd) -- C:\Windows\SysNative\Drivers\hyperkbd.sys (Microsoft Corporation)
DRV:64bit: - (SerCx) -- C:\Windows\SysNative\Drivers\SerCx.sys (Microsoft Corporation)
DRV:64bit: - (SpbCx) -- C:\Windows\SysNative\Drivers\SpbCx.sys (Microsoft Corporation)
DRV:64bit: - (TsUsbGD) -- C:\Windows\SysNative\Drivers\TsUsbGD.sys (Microsoft Corporation)
DRV:64bit: - (BthHFEnum) -- C:\Windows\SysNative\Drivers\bthhfenum.sys (Microsoft Corporation)
DRV:64bit: - (dmvsc) -- C:\Windows\SysNative\Drivers\dmvsc.sys (Microsoft Corporation)
DRV:64bit: - (TsUsbFlt) -- C:\Windows\SysNative\Drivers\TsUsbFlt.sys (Microsoft Corporation)
DRV:64bit: - (wpcfltr) -- C:\Windows\SysNative\Drivers\wpcfltr.sys (Microsoft Corporation)
DRV:64bit: - (NdisImPlatform) -- C:\Windows\SysNative\Drivers\NdisImPlatform.sys (Microsoft Corporation)
DRV:64bit: - (MsLldp) -- C:\Windows\SysNative\Drivers\mslldp.sys (Microsoft Corporation)
DRV:64bit: - (Ndu) -- C:\Windows\SysNative\Drivers\Ndu.sys (Microsoft Corporation)
DRV:64bit: - (MEIx64) -- C:\Windows\SysNative\Drivers\HECIx64.sys (Intel Corporation)
DRV:64bit: - (CLVirtualDrive) -- C:\Windows\SysNative\Drivers\CLVirtualDrive.sys (CyberLink)
DRV:64bit: - (SymELAM) -- C:\Windows\SysNative\Drivers\NISx64\1402010.016\symelam.sys (Symantec Corporation)
DRV:64bit: - (IntcDAud) -- C:\Windows\SysNative\Drivers\IntcDAud.sys (Intel® Corporation)
DRV:64bit: - (RSP2STOR) -- C:\Windows\SysNative\Drivers\RtsP2Stor.sys (Realtek Semiconductor Corp.)
DRV:64bit: - (RTL8168) -- C:\Windows\SysNative\Drivers\Rt630x64.sys (Realtek                                            )
DRV:64bit: - (SRTSPX) -- C:\Windows\SysNative\Drivers\NISx64\1402010.016\srtspx64.sys (Symantec Corporation)
DRV - (NAVEX15) -- C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_20.0.0.136\Definitions\VirusDefs\20130217.008\ex64.sys (Symantec Corporation)
DRV - (NAVENG) -- C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_20.0.0.136\Definitions\VirusDefs\20130217.008\eng64.sys (Symantec Corporation)
DRV - (BHDrvx64) -- C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_20.0.0.136\Definitions\BASHDefs\20130208.001\BHDrvx64.sys (Symantec Corporation)
DRV - (eeCtrl) -- C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\eeCtrl64.sys (Symantec Corporation)
DRV - (EraserUtilRebootDrv) -- C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys (Symantec Corporation)
DRV - (IDSVia64) -- C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_20.0.0.136\Definitions\IPSDefs\20130215.001\IDSviA64.sys (Symantec Corporation)
 
 
========== Standard Registry (SafeList) ==========
 
 
========== Internet Explorer ==========
 
IE:64bit: - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://g.msn.com/HPNOT13/1
IE:64bit: - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://g.msn.com/HPNOT13/1
IE:64bit: - HKLM\..\SearchScopes,DefaultScope =
IE:64bit: - HKLM\..\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: "URL" = http://www.bing.com/search?q={searchTerms}&form=IE10TR&src=IE10TR&pc=CPNTDFJS
IE:64bit: - HKLM\..\SearchScopes\{b7fca997-d0fb-4fe0-8afd-255e89cf9671}: "URL" = http://search.yahoo.com/search?p={searchTerms}&ei={inputEncoding}&fr=chr-hp-psg&type=HPNTDF
IE:64bit: - HKLM\..\SearchScopes\{D944BB61-2E34-4DBF-A683-47E505C587DC}: "URL" = http://rover.ebay.com/rover/1/711-154371-11896-2/4 ?mpre=http%3A%2F%2Fwww.ebay.com%2Fsch%2F%3F_nkw%3D{searchTerms}&keyword={searchTerms}
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://g.msn.com/HPNOT13/1
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://g.msn.com/HPNOT13/1
IE - HKLM\..\SearchScopes,DefaultScope =
IE - HKLM\..\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: "URL" = http://www.bing.com/search?q={searchTerms}&form=IE10TR&src=IE10TR&pc=CPNTDFJS
IE - HKLM\..\SearchScopes\{b7fca997-d0fb-4fe0-8afd-255e89cf9671}: "URL" = http://search.yahoo.com/search?p={searchTerms}&ei={inputEncoding}&fr=chr-hp-psg&type=HPNTDF
IE - HKLM\..\SearchScopes\{D944BB61-2E34-4DBF-A683-47E505C587DC}: "URL" = http://rover.ebay.com/rover/1/711-154371-11896-2/4 ?mpre=http%3A%2F%2Fwww.ebay.com%2Fsch%2F%3F_nkw%3D{searchTerms}&keyword={searchTerms}
 
 
IE - HKU\.DEFAULT\..\SearchScopes,DefaultScope =
IE - HKU\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0
 
IE - HKU\S-1-5-18\..\SearchScopes,DefaultScope =
IE - HKU\S-1-5-18\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0
 
IE - HKU\S-1-5-19\..\SearchScopes,DefaultScope =
 
IE - HKU\S-1-5-20\..\SearchScopes,DefaultScope =
 
IE - HKU\S-1-5-21-2468114809-4226710010-4097984743-1001\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://g.msn.com/HPNOT13/1
IE - HKU\S-1-5-21-2468114809-4226710010-4097984743-1001\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://google.com/
IE - HKU\S-1-5-21-2468114809-4226710010-4097984743-1001\..\SearchScopes,DefaultScope =
IE - HKU\S-1-5-21-2468114809-4226710010-4097984743-1001\..\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: "URL" = http://www.bing.com/search?q={searchTerms}&form=IE10TR&src=IE10TR&pc=CPNTDFJS
IE - HKU\S-1-5-21-2468114809-4226710010-4097984743-1001\..\SearchScopes\{b7fca997-d0fb-4fe0-8afd-255e89cf9671}: "URL" = http://search.yahoo.com/search?p={searchTerms}&ei={inputEncoding}&fr=chr-hp-psg&type=HPNTDF
IE - HKU\S-1-5-21-2468114809-4226710010-4097984743-1001\..\SearchScopes\{D944BB61-2E34-4DBF-A683-47E505C587DC}: "URL" = http://rover.ebay.com/rover/1/711-154371-11896-2/4 ?mpre=http%3A%2F%2Fwww.ebay.com%2Fsch%2F%3F_nkw%3D{searchTerms}&keyword={searchTerms}
IE - HKU\S-1-5-21-2468114809-4226710010-4097984743-1001\..\SearchScopes\{EDDE2A74-21E7-4228-80E2-A00329182DEA}: "URL" = http://search.conduit.com/ResultsExt.aspx?q={searchTerms}&SearchSource=4&ctid=CT3279141&CUI=UN22529906842437011
IE - HKU\S-1-5-21-2468114809-4226710010-4097984743-1001\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0
 
 
========== FireFox ==========
 
FF:64bit: - HKLM\Software\MozillaPlugins\@microsoft.com/OfficeAuthz,version=14.0: C:\PROGRA~1\MICROS~1\Office14\NPAUTHZ.DLL (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@adobe.com/ShockwavePlayer: C:\windows\SysWOW64\Adobe\Director\np32dsw.dll (Adobe Systems, Inc.)
FF - HKLM\Software\MozillaPlugins\@intel-webapi.intel.com/Intel WebAPI ipt;version=2.1.42: C:\Program Files (x86)\Intel\Intel® Management Engine Components\IPT\npIntelWebAPIIPT.dll (Intel Corporation)
FF - HKLM\Software\MozillaPlugins\@intel-webapi.intel.com/Intel WebAPI updater: C:\Program Files (x86)\Intel\Intel® Management Engine Components\IPT\npIntelWebAPIUpdater.dll (Intel Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/OfficeAuthz,version=14.0: C:\PROGRA~2\MICROS~1\Office14\NPAUTHZ.DLL (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/SharePoint,version=14.0: C:\PROGRA~2\MICROS~1\Office14\NPSPWRAP.DLL (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/WLPG,version=15.4.3502.0922: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/WLPG,version=15.4.3555.0308: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@tools.google.com/Google Update;version=3: C:\Program Files (x86)\Google\Update\1.3.21.123\npGoogleUpdate3.dll (Google Inc.)
FF - HKLM\Software\MozillaPlugins\@tools.google.com/Google Update;version=9: C:\Program Files (x86)\Google\Update\1.3.21.123\npGoogleUpdate3.dll (Google Inc.)
FF - HKLM\Software\MozillaPlugins\@WildTangent.com/GamesAppPresenceDetector,Version=1.0: C:\Program Files (x86)\WildTangent Games\App\BrowserIntegration\Registered\3\NP_wtapp.dll ()
 
FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\Extensions\\{2D3F3651-74B9-4795-BDEC-6DA2F431CB62}: C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_20.0.0.136\coFFPlgn\ [2013/02/17 22:53:37 | 000,000,000 | ---D | M]
FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\Extensions\\{BBDA0591-3099-440a-AA10-41764D9DB4DB}: C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_20.0.0.136\IPSFFPlgn\ [2012/12/25 10:25:18 | 000,000,000 | ---D | M]
FF - HKEY_CURRENT_USER\software\mozilla\Firefox\Extensions\\{5a95a9e0-59dd-4314-bd84-4d18ca83a0e2}: C:\Program Files (x86)\Wajam\Firefox\{5a95a9e0-59dd-4314-bd84-4d18ca83a0e2}.xpi
 
 
========== Chrome  ==========
 
CHR - default_search_provider:  ()
CHR - default_search_provider: search_url =
CHR - default_search_provider: suggest_url =
CHR - homepage: http://search.conduit.com/?CUI=UN42714221628114207&ctid=CT3279141&SearchSource=48
CHR - Extension: No name found = C:\Users\Princess Alice\AppData\Local\Google\Chrome\User Data\Default\Extensions\apdfllckaahabafndbhieahigkjlhalf\6.3_0\
CHR - Extension: No name found = C:\Users\Princess Alice\AppData\Local\Google\Chrome\User Data\Default\Extensions\blpcfgokakmgnkcojhhkbfbldkacnbeo\4.2.5_0\
CHR - Extension: No name found = C:\Users\Princess Alice\AppData\Local\Google\Chrome\User Data\Default\Extensions\cijeeimilokkhlfjombmalgpabbonmah\1.21.5_0\crossrider
CHR - Extension: No name found = C:\Users\Princess Alice\AppData\Local\Google\Chrome\User Data\Default\Extensions\cijeeimilokkhlfjombmalgpabbonmah\1.21.5_0\
CHR - Extension: No name found = C:\Users\Princess Alice\AppData\Local\Google\Chrome\User Data\Default\Extensions\coobgpohoikkiipiblmjeljniedjpjpf\0.0.0.19_0\
CHR - Extension: No name found = C:\Users\Princess Alice\AppData\Local\Google\Chrome\User Data\Default\Extensions\iempnicmekabbnffhpbkdjkmelcpjlep\1.0_0\
CHR - Extension: No name found = C:\Users\Princess Alice\AppData\Local\Google\Chrome\User Data\Default\Extensions\mkfokfffehpeedafpekjeddnmnjhmcmk\2013.2.1.36_0\
CHR - Extension: No name found = C:\Users\Princess Alice\AppData\Local\Google\Chrome\User Data\Default\Extensions\pjkljhegncpnkpknbcohdijeoejaedia\7_0\
 
O1 HOSTS File: ([2012/07/26 00:26:49 | 000,000,824 | ---- | M]) - C:\Windows\SysNative\Drivers\etc\hosts
O2 - BHO: (Norton Identity Protection) - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton Internet Security\Engine\20.2.1.22\coieplg.dll (Symantec Corporation)
O2 - BHO: (Norton Vulnerability Protection) - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton Internet Security\Engine\20.2.1.22\ips\ipsbho.dll (Symantec Corporation)
O2 - BHO: (HP Network Check Helper) - {E76FD755-C1BA-4DCB-9F13-99BD91223ADE} - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\HPNetworkCheckPlugin.dll (Hewlett-Packard)
O3 - HKLM\..\Toolbar: (Norton Toolbar) - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton Internet Security\Engine\20.2.1.22\coieplg.dll (Symantec Corporation)
O4:64bit: - HKLM..\Run: [HotKeysCmds] C:\Windows\SysNative\hkcmd.exe (Intel Corporation)
O4:64bit: - HKLM..\Run: [IgfxTray] C:\Windows\SysNative\igfxtray.exe (Intel Corporation)
O4:64bit: - HKLM..\Run: [Persistence] C:\Windows\SysNative\igfxpers.exe (Intel Corporation)
O4:64bit: - HKLM..\Run: [RTHDVCPL] C:\Program Files\Realtek\Audio\HDA\RtkNGUI64.exe (Realtek Semiconductor)
O4 - HKLM..\Run: [CLVirtualDrive] C:\Program Files (x86)\CyberLink\Power2Go8\VirtualDrive.exe (CyberLink Corp.)
O4 - HKLM..\Run: [HP Quick Launch] C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe (Hewlett-Packard Development Company, L.P.)
O4 - HKLM..\Run: [PCFixSpeed] C:\Program Files (x86)\PCFixSpeed\PCFixTray.exe (Crawler.com)
O4 - HKLM..\Run: [RemoteControl10] C:\Program Files (x86)\CyberLink\PowerDVD10\PDVD10Serv.exe (CyberLink Corp.)
O4 - HKU\S-1-5-21-2468114809-4226710010-4097984743-1001..\Run: [Epson Stylus NX230] C:\Windows\system32\spool\DRIVERS\x64\3\E_IATIHLA.EXE /FU "C:\Users\PRINCE~1\AppData\Local\Temp\E_SFFFB.tmp" /EF "HKCU" File not found
O4 - HKU\S-1-5-21-2468114809-4226710010-4097984743-1001..\Run: [Spotify] C:\Users\Princess Alice\AppData\Roaming\Spotify\Spotify.exe (Spotify Ltd)
O4 - HKU\S-1-5-21-2468114809-4226710010-4097984743-1001..\Run: [Spotify Web Helper] C:\Users\Princess Alice\AppData\Roaming\Spotify\Data\SpotifyWebHelper.exe (Spotify Ltd)
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoActiveDesktopChanges = 1
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoActiveDesktop = 1
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorAdmin = 5
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: EnableCursorSuppression = 1
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorUser = 3
O9 - Extra Button: @C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\HPNetworkCheckPlugin.dll,-103 - {25510184-5A38-4A99-B273-DCA8EEF6CD08} - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\NCLauncherFromIE.exe (Hewlett-Packard)
O9 - Extra 'Tools' menuitem : @C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\HPNetworkCheckPlugin.dll,-102 - {25510184-5A38-4A99-B273-DCA8EEF6CD08} - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\NCLauncherFromIE.exe (Hewlett-Packard)
O10:64bit: - NameSpace_Catalog5\Catalog_Entries64\000000000007 [] - C:\Program Files\Bonjour\mdnsNSP.dll (Apple Inc.)
O10 - NameSpace_Catalog5\Catalog_Entries\000000000007 [] - C:\Program Files (x86)\Bonjour\mdnsNSP.dll (Apple Inc.)
O1364bit: - gopher Prefix: missing
O13 - gopher Prefix: missing
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 192.168.2.1
O17 - HKLM\System\CCS\Services\Tcpip\Parameters\Interfaces\{BC2DB97B-430F-46EF-835B-2A5C6469B58E}: DhcpNameServer = 192.168.2.1
O18:64bit: - Protocol\Handler\ms-help - No CLSID value found
O18:64bit: - Protocol\Handler\wlpg - No CLSID value found
O20:64bit: - HKLM Winlogon: Shell - (explorer.exe) - C:\Windows\explorer.exe (Microsoft Corporation)
O20:64bit: - HKLM Winlogon: UserInit - (C:\Windows\system32\userinit.exe) - C:\Windows\SysNative\userinit.exe (Microsoft Corporation)
O20 - HKLM Winlogon: Shell - (explorer.exe) - C:\Windows\SysWow64\explorer.exe (Microsoft Corporation)
O20 - HKLM Winlogon: UserInit - (userinit.exe) - C:\Windows\SysWow64\userinit.exe (Microsoft Corporation)
O20:64bit: - Winlogon\Notify\igfxcui: DllName - (igfxdev.dll) - C:\Windows\SysNative\igfxdev.dll (Intel Corporation)
O21:64bit: - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - No CLSID value found.
O21 - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - No CLSID value found.
O30 - LSA: Security Packages - (livessp) -  File not found
O32 - HKLM CDRom: AutoRun - 1
O34 - HKLM BootExecute: (autocheck autochk *)
O35:64bit: - HKLM\..comfile [open] -- "%1" %*
O35:64bit: - HKLM\..exefile [open] -- "%1" %*
O35 - HKLM\..comfile [open] -- "%1" %*
O35 - HKLM\..exefile [open] -- "%1" %*
O37:64bit: - HKLM\...com [@ = comfile] -- "%1" %*
O37:64bit: - HKLM\...exe [@ = exefile] -- "%1" %*
O37 - HKLM\...com [@ = comfile] -- "%1" %*
O37 - HKLM\...exe [@ = exefile] -- "%1" %*
O38 - SubSystems\\Windows: (ServerDll=winsrv:UserServerDllInitialization,3)
O38 - SubSystems\\Windows: (ServerDll=sxssrv,4)
 
========== Files/Folders - Created Within 30 Days ==========
 
[2013/02/17 23:12:52 | 005,033,910 | ---- | C] (Swearware) -- C:\Users\Princess Alice\Desktop\ComboFix.exe
[2013/02/17 22:56:16 | 000,000,000 | ---D | C] -- C:\Users\Princess Alice\Desktop\RK_Quarantine
[2013/02/17 21:57:50 | 000,688,992 | R--- | C] (Swearware) -- C:\Users\Princess Alice\Desktop\dds.com
[2013/02/16 18:00:55 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\24x7Help
[2013/02/16 18:00:53 | 000,000,000 | ---D | C] -- C:\Users\Princess Alice\AppData\Roaming\PCFixSpeed
[2013/02/16 18:00:53 | 000,000,000 | ---D | C] -- C:\ProgramData\PCFixSpeed
[2013/02/16 18:00:51 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\PCFixSpeed
[2013/02/16 18:00:51 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\PC Fix Speed
[2013/02/16 18:00:44 | 000,000,000 | ---D | C] -- C:\Users\Princess Alice\AppData\Local\Solid Savings
[2013/02/16 18:00:37 | 000,000,000 | ---D | C] -- C:\Users\Princess Alice\AppData\Local\Updater26278
[2013/02/16 18:00:29 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Solid Savings
[2013/02/16 17:56:59 | 000,000,000 | ---D | C] -- C:\Users\Princess Alice\AppData\Local\CRE
[2013/01/31 13:38:41 | 000,000,000 | ---D | C] -- C:\Users\Princess Alice\AppData\Roaming\FreeYouTubeDownloader
[2013/01/31 13:37:49 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Aneesoft
[2013/01/31 13:37:45 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Aneesoft
 
========== Files - Modified Within 30 Days ==========
 
[2013/02/17 23:12:59 | 005,033,910 | ---- | M] (Swearware) -- C:\Users\Princess Alice\Desktop\ComboFix.exe
[2013/02/17 22:55:44 | 000,941,050 | ---- | M] () -- C:\Windows\SysNative\PerfStringBackup.INI
[2013/02/17 22:55:44 | 000,783,894 | ---- | M] () -- C:\Windows\SysNative\perfh009.dat
[2013/02/17 22:55:44 | 000,158,368 | ---- | M] () -- C:\Windows\SysNative\perfc009.dat
[2013/02/17 22:53:13 | 000,067,584 | --S- | M] () -- C:\Windows\bootstat.dat
[2013/02/17 22:51:49 | 000,000,928 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskMachineCore.job
[2013/02/17 22:51:04 | 268,435,456 | -HS- | M] () -- C:\swapfile.sys
[2013/02/17 22:50:52 | 3341,410,304 | -HS- | M] () -- C:\hiberfil.sys
[2013/02/17 22:42:52 | 000,881,935 | ---- | M] () -- C:\Users\Princess Alice\Desktop\SecurityCheck.exe
[2013/02/17 21:57:50 | 000,688,992 | R--- | M] (Swearware) -- C:\Users\Princess Alice\Desktop\dds.com
[2013/02/09 02:39:00 | 000,000,932 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskMachineUA.job
[2013/01/31 13:37:50 | 000,001,375 | ---- | M] () -- C:\Users\Princess Alice\Desktop\Aneesoft Free YouTube Downloader.lnk
[2013/01/23 21:21:27 | 000,002,501 | ---- | M] () -- C:\Users\Public\Desktop\Norton Internet Security.lnk
[2013/01/23 21:19:24 | 002,087,419 | ---- | M] () -- C:\Windows\SysNative\drivers\NISx64\1402010.016\Cat.DB
[2013/01/23 19:12:13 | 009,365,880 | ---- | M] () -- C:\Users\Princess Alice\Documents\Capture_20130123_2.wmv
 
========== Files Created - No Company Name ==========
 
[2013/02/17 22:42:52 | 000,881,935 | ---- | C] () -- C:\Users\Princess Alice\Desktop\SecurityCheck.exe
[2013/01/31 13:37:50 | 000,001,375 | ---- | C] () -- C:\Users\Princess Alice\Desktop\Aneesoft Free YouTube Downloader.lnk
[2013/01/23 19:15:44 | 009,365,880 | ---- | C] () -- C:\Users\Princess Alice\Documents\Capture_20130123_2.wmv
[2013/01/02 13:33:24 | 000,083,968 | ---- | C] () -- C:\Windows\SysWow64\OEMLicense.dll
[2012/08/08 15:18:04 | 000,272,928 | ---- | C] () -- C:\Windows\SysWow64\igvpkrng600.bin
[2012/08/08 15:17:54 | 000,064,512 | ---- | C] () -- C:\Windows\SysWow64\igdde32.dll
[2012/08/08 15:17:52 | 000,963,388 | ---- | C] () -- C:\Windows\SysWow64\igcodeckrng600.bin
[2012/08/03 17:40:09 | 000,916,510 | ---- | C] () -- C:\Windows\SysWow64\PerfStringBackup.INI
[2012/07/26 03:13:10 | 000,215,943 | ---- | C] () -- C:\Windows\SysWow64\dssec.dat
[2012/07/26 03:13:09 | 000,000,741 | ---- | C] () -- C:\Windows\SysWow64\NOISE.DAT
[2012/07/26 02:21:26 | 000,067,584 | --S- | C] () -- C:\Windows\bootstat.dat
[2012/07/25 20:17:42 | 000,043,520 | ---- | C] () -- C:\Windows\SysWow64\BWContextHandler.dll
[2012/07/25 15:37:29 | 000,043,131 | ---- | C] () -- C:\Windows\mib.bin
[2012/07/25 15:28:31 | 000,364,544 | ---- | C] () -- C:\Windows\SysWow64\msjetoledb40.dll
[2012/07/25 15:22:54 | 000,982,240 | ---- | C] () -- C:\Windows\SysWow64\igkrng500.bin
[2012/07/25 15:22:54 | 000,439,308 | ---- | C] () -- C:\Windows\SysWow64\igcompkrng500.bin
[2012/07/25 15:22:54 | 000,092,356 | ---- | C] () -- C:\Windows\SysWow64\igfcg500m.bin
[2012/06/02 09:31:19 | 000,673,088 | ---- | C] () -- C:\Windows\SysWow64\mlang.dat
[2012/04/20 15:59:44 | 000,001,536 | ---- | C] () -- C:\Windows\SysWow64\IusEventLog.dll
 
========== ZeroAccess Check ==========
 
[2012/08/17 12:48:21 | 000,000,227 | RHS- | M] () -- C:\Windows\assembly\Desktop.ini
 
[HKEY_CURRENT_USER\Software\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32] /64
 
[HKEY_CURRENT_USER\Software\Classes\Wow6432node\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32]
 
[HKEY_CURRENT_USER\Software\Classes\clsid\{fbeb8a05-beee-4442-804e-409d6c4515e9}\InProcServer32] /64
 
[HKEY_CURRENT_USER\Software\Classes\Wow6432node\clsid\{fbeb8a05-beee-4442-804e-409d6c4515e9}\InProcServer32]
 
[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32] /64
"" = C:\Windows\SysNative\shell32.dll -- [2012/11/05 23:19:27 | 019,789,824 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Apartment
 
[HKEY_LOCAL_MACHINE\Software\Wow6432Node\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32]
"" = %SystemRoot%\system32\shell32.dll -- [2012/11/05 23:20:00 | 017,560,576 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Apartment
 
[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{5839FCA9-774D-42A1-ACDA-D6A79037F57F}\InProcServer32] /64
"" = C:\Windows\SysNative\wbem\fastprox.dll -- [2012/07/25 22:05:38 | 001,004,544 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Free
 
[HKEY_LOCAL_MACHINE\Software\Wow6432Node\Classes\clsid\{5839FCA9-774D-42A1-ACDA-D6A79037F57F}\InProcServer32]
"" = %systemroot%\system32\wbem\fastprox.dll -- [2012/07/25 22:18:27 | 000,784,896 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Free
 
[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{F3130CDB-AA52-4C3A-AB32-85FFC23AF9C1}\InProcServer32] /64
"" = C:\Windows\SysNative\wbem\wbemess.dll -- [2012/07/25 22:07:41 | 000,455,680 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Both
 
[HKEY_LOCAL_MACHINE\Software\Wow6432Node\Classes\clsid\{F3130CDB-AA52-4C3A-AB32-85FFC23AF9C1}\InProcServer32]

< End of report >



#11 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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Posted 18 February 2013 - 01:41 PM


Hello jameswonderland

download Farbar Recovery Scan Tool x64 and save it to a flash drive.

Plug the flashdrive into the infected PC.

Enter System Recovery Options.

To enter System Recovery Options from the Advanced Boot Options:
  • Restart the computer.
  • As soon as the BIOS is loaded begin tapping the F8 key until Advanced Boot Options appears.
  • Use the arrow keys to select the Repair your computer menu item.
  • Select US as the keyboard language settings, and then click Next.
  • Select the operating system you want to repair, and then click Next.
  • Select your user account an click Next.
  • To enter System Recovery Options by using Windows installation disc:
    • Insert the installation disc.
    • Restart your computer.
    • If prompted, press any key to start Windows from the installation disc. If your computer is not configured to start from a CD or DVD, check your BIOS settings.
    • Click Repair your computer.
    • Select US as the keyboard language settings, and then click Next.
    • Select the operating system you want to repair, and then click Next.
    • Select your user account and click Next.
    On the System Recovery Options menu you will get the following options:

      • Startup Repair
        System Restore
        Windows Complete PC Restore
        Windows Memory Diagnostic Tool
        Command Prompt
    • Select Command Prompt
    • In the command window type in notepad and press Enter.
    • The notepad opens. Under File menu select Open.
    • Select "Computer" and find your flash drive letter and close the notepad.
    • In the command window type e:\frst64.exe and press Enter
      Note: Replace letter e with the drive letter of your flash drive.
    • The tool will start to run.
    • When the tool opens click Yes to disclaimer.
    • First Press the Scan button.
    • It will make a log (FRST.txt)
    • Second Type the following in the edit box after "Search:". services.exe
    • Click the Search button
    • It will make a log (Search.txt)
    I want you to poste Both the FRST.txt report and the Search.txt into your reply to me

    Gringo



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#12 jameswonderland

jameswonderland
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  • Local time:11:00 AM

Posted 18 February 2013 - 02:48 PM

Scan result of Farbar Recovery Scan Tool (FRST) (x64) Version: 17-02-2013 01
Ran by SYSTEM at 18-02-2013 14:29:40
Running from E:\
Windows 8   (X64) OS Language: English(US)
The current controlset is ControlSet001

==================== Registry (Whitelisted) ===================

HKLM\...\Run: [RTHDVCPL] C:\Program Files\Realtek\Audio\HDA\RtkNGUI64.exe -s [6548112 2012-06-12] (Realtek Semiconductor)
HKLM\...\Run: [SynTPEnh] %ProgramFiles%\Synaptics\SynTP\SynTPEnh.exe [2916152 2012-08-24] (Synaptics Incorporated)
HKLM-x32\...\Run: [CLVirtualDrive] "C:\Program Files (x86)\CyberLink\Power2Go8\VirtualDrive.exe" /R [491320 2012-07-26] (CyberLink Corp.)
HKLM-x32\...\Run: [RemoteControl10] "C:\Program Files (x86)\CyberLink\PowerDVD10\PDVD10Serv.exe" [91432 2012-03-28] (CyberLink Corp.)
HKLM-x32\...\Run: [HP Quick Launch] C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe [580512 2012-07-09] (Hewlett-Packard Development Company, L.P.)
HKLM-x32\...\Run: [PCFixSpeed] "C:\Program Files (x86)\PCFixSpeed\PCFixTray.exe" /startup [383648 2012-09-19] (Crawler.com)
HKU\Princess Alice\...\Run: [Spotify] "C:\Users\Princess Alice\AppData\Roaming\Spotify\Spotify.exe" /uri spotify:autostart [7880664 2012-12-27] (Spotify Ltd)
HKU\Princess Alice\...\Run: [Spotify Web Helper] "C:\Users\Princess Alice\AppData\Roaming\Spotify\Data\SpotifyWebHelper.exe" [1199576 2012-12-27] (Spotify Ltd)
HKU\Princess Alice\...\Run: [Epson Stylus NX230] C:\Windows\system32\spool\DRIVERS\x64\3\E_IATIHLA.EXE /FU "C:\Users\PRINCE~1\AppData\Local\Temp\E_SFFFB.tmp" /EF "HKCU" [232448 2011-01-20] (SEIKO EPSON CORPORATION)
Tcpip\Parameters: [DhcpNameServer] 192.168.2.1

==================== Services (Whitelisted) ===================

3 AllUserInstallAgent; C:\Windows\System32\AUInstallAgent.dll [122368 2012-07-25] (Microsoft Corporation)
2 AudioEndpointBuilder; C:\Windows\System32\AudioEndpointBuilder.dll [169472 2012-11-05] (Microsoft Corporation)
2 BrokerInfrastructure; C:\Windows\System32\bisrv.dll [179712 2012-09-19] (Microsoft Corporation)
2 DeviceAssociationService; C:\Windows\System32\das.dll [342016 2012-07-25] (Microsoft Corporation)
3 DeviceInstall; C:\Windows\System32\umpnpmgr.dll [107008 2012-09-19] (Microsoft Corporation)
3 DsmSvc; C:\Windows\System32\DeviceSetupManager.dll [207872 2012-07-25] (Microsoft Corporation)
3 EFS; C:\Windows\System32\efssvc.dll [37376 2012-07-25] (Microsoft Corporation)
3 fhsvc; C:\Windows\System32\fhsvc.dll [116736 2012-09-19] (Microsoft Corporation)
2 jhi_service; C:\Program Files (x86)\Intel\Intel® Management Engine Components\DAL\jhi_service.exe [165760 2012-07-18] (Intel Corporation)
3 KeyIso; C:\Windows\System32\keyiso.dll [59904 2012-07-25] (Microsoft Corporation)
3 KeyIso; C:\Windows\SysWow64\keyiso.dll [43520 2012-07-25] (Microsoft Corporation)
2 LSM; C:\Windows\System32\lsm.dll [438272 2012-07-25] (Microsoft Corporation)
3 NcaSvc; C:\Windows\System32\ncasvc.dll [161792 2012-07-25] (Microsoft Corporation)
3 NcdAutoSetup; C:\Windows\System32\NcdAutoSetup.dll [73728 2012-07-25] (Microsoft Corporation)
3 Netlogon; C:\Windows\System32\netlogon.dll [743936 2012-07-25] (Microsoft Corporation)
3 Netlogon; C:\Windows\SysWow64\netlogon.dll [634368 2012-07-25] (Microsoft Corporation)
3 netprofm; C:\Windows\System32\netprofmsvc.dll [463872 2012-07-25] (Microsoft Corporation)
2 NIS; "C:\Program Files (x86)\Norton Internet Security\Engine\20.2.1.22\ccSvcHst.exe" /s "NIS" /m "C:\Program Files (x86)\Norton Internet Security\Engine\20.2.1.22\diMaster.dll" /prefetch:1 [535416 2012-12-05] (Symantec Corporation)
3 PrintNotify; C:\Windows\system32\spool\DRIVERS\x64\3\PrintConfig.dll [2675712 2012-11-05] (Microsoft Corporation)
3 StorSvc; C:\Windows\SysWow64\storsvc.dll [18432 2012-07-25] (Microsoft Corporation)
3 svsvc; C:\Windows\System32\svsvc.dll [12800 2012-07-25] (Microsoft Corporation)
3 SystemEventsBroker; C:\Windows\System32\SystemEventsBrokerServer.dll [178176 2012-12-05] (Microsoft Corporation)
3 TimeBroker; C:\Windows\System32\TimeBrokerServer.dll [170496 2012-12-05] (Microsoft Corporation)
3 VaultSvc; C:\Windows\System32\vaultsvc.dll [283648 2012-07-25] (Microsoft Corporation)
3 vmicheartbeat; C:\Windows\System32\ICSvc.dll [336384 2012-07-25] (Microsoft Corporation)
3 vmickvpexchange; C:\Windows\System32\ICSvc.dll [336384 2012-07-25] (Microsoft Corporation)
3 vmicrdv; C:\Windows\System32\ICSvc.dll [336384 2012-07-25] (Microsoft Corporation)
3 vmicshutdown; C:\Windows\System32\ICSvc.dll [336384 2012-07-25] (Microsoft Corporation)
3 vmictimesync; C:\Windows\System32\ICSvc.dll [336384 2012-07-25] (Microsoft Corporation)
3 vmicvss; C:\Windows\System32\ICSvc.dll [336384 2012-07-25] (Microsoft Corporation)
2 Wcmsvc; C:\Windows\System32\wcmsvc.dll [263680 2012-07-25] (Microsoft Corporation)
3 WiaRpc; C:\Windows\System32\wiarpc.dll [65536 2012-07-25] (Microsoft Corporation)
3 WinDefend; C:\Program Files\Windows Defender\MsMpEng.exe [15440 2012-07-25] (Microsoft Corporation)
3 WinHttpAutoProxySvc; C:\Windows\SysWow64\winhttp.dll [516608 2012-11-05] (Microsoft Corporation)
2 wlidsvc; C:\Windows\System32\wlidsvc.dll [1968128 2012-07-25] (Microsoft Corporation)
3 WSService; C:\Windows\System32\WSService.dll [2367528 2012-09-20] (Microsoft Corporation)

==================== Drivers (Whitelisted) =====================

0 3ware; C:\Windows\System32\Drivers\3ware.sys [106736 2012-07-25] (LSI)
0 acpiex; C:\Windows\System32\Drivers\acpiex.sys [77040 2012-07-25] (Microsoft Corporation)
3 acpipagr; C:\Windows\System32\Drivers\acpipagr.sys [10240 2012-07-25] (Microsoft Corporation)
3 acpitime; C:\Windows\System32\Drivers\acpitime.sys [10752 2012-07-25] (Microsoft Corporation)
0 arc; C:\Windows\System32\Drivers\arc.sys [104688 2012-07-25] (PMC-Sierra, Inc.)
0 arcsas; C:\Windows\System32\Drivers\arcsas.sys [108272 2012-07-25] (PMC-Sierra, Inc.)
1 BasicDisplay; C:\Windows\System32\Drivers\BasicDisplay.sys [48640 2012-07-25] (Microsoft Corporation)
1 BasicRender; C:\Windows\System32\Drivers\BasicRender.sys [29696 2012-07-25] (Microsoft Corporation)
3 BHDrvx64; \??\C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_20.0.0.136\Definitions\BASHDefs\20130208.001\BHDrvx64.sys [1388120 2013-01-15] (Symantec Corporation)
3 BthAvrcpTg; C:\Windows\System32\Drivers\BthAvrcpTg.sys [31104 2012-11-26] (Microsoft Corporation)
3 BthHFEnum; C:\Windows\System32\Drivers\BthHFEnum.sys [51200 2012-07-25] (Microsoft Corporation)
3 bthhfhid; C:\Windows\System32\Drivers\bthhfhid.sys [29952 2012-11-26] (Microsoft Corporation)
3 ccSet_NIS; C:\Windows\system32\drivers\NISx64\1402010.016\ccSetx64.sys [168096 2012-08-20] (Symantec Corporation)
0 CLFS; C:\Windows\System32\Drivers\CLFS.sys [361200 2012-07-25] (Microsoft Corporation)
1 CLVirtualDrive; C:\Windows\System32\Drivers\CLVirtualDrive.sys [92536 2012-06-25] (CyberLink)
3 condrv; C:\Windows\System32\Drivers\condrv.sys [33792 2012-07-25] (Microsoft Corporation)
1 dam; C:\Windows\System32\Drivers\dam.sys [58088 2012-10-10] (Microsoft Corporation)
3 eeCtrl; \??\C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\eeCtrl64.sys [484512 2012-12-25] (Symantec Corporation)
0 EhStorClass; C:\Windows\System32\Drivers\EhStorClass.sys [81136 2012-07-25] (Microsoft Corporation)
0 EhStorTcgDrv; C:\Windows\System32\Drivers\EhStorTcgDrv.sys [113904 2012-07-25] (Microsoft Corporation)
3 EraserUtilRebootDrv; \??\C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [138912 2012-12-25] (Symantec Corporation)
3 FxPPM; C:\Windows\System32\Drivers\FxPPM.sys [22528 2012-11-05] (Microsoft Corporation)
3 gencounter; C:\Windows\System32\drivers\vmgencounter.sys [12288 2012-07-25] (Microsoft Corporation)
3 GPIOClx0101; C:\Windows\System32\Drivers\msgpioclx.sys [120040 2012-09-19] (Microsoft Corporation)
3 hidi2c; C:\Windows\System32\Drivers\hidi2c.sys [39936 2012-11-19] (Microsoft Corporation)
3 hyperkbd; C:\Windows\System32\Drivers\hyperkbd.sys [11776 2012-07-25] (Microsoft Corporation)
3 HyperVideo; C:\Windows\System32\Drivers\HyperVideo.sys [24576 2012-07-25] (Microsoft Corporation)
0 iaStorA; C:\Windows\System32\Drivers\iaStorA.sys [645952 2012-07-31] (Intel Corporation)
3 IDSVia64; \??\C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_20.0.0.136\Definitions\IPSDefs\20130215.001\IDSvia64.sys [513184 2012-12-22] (Symantec Corporation)
3 kdnic; C:\Windows\System32\Drivers\kdnic.sys [18432 2012-07-25] (Microsoft Corporation)
0 LSI_SSS; C:\Windows\System32\Drivers\LSI_SSS.sys [81136 2012-07-25] (LSI Corporation)
3 MsBridge; C:\Windows\system32\DRIVERS\bridge.sys [129536 2012-07-25] (Microsoft Corporation)
3 msgpiowin32; C:\Windows\System32\Drivers\msgpiowin32.sys [28392 2012-09-19] (Microsoft Corporation)
3 mshidumdf; C:\Windows\System32\Drivers\mshidumdf.sys [10752 2012-07-25] (Microsoft Corporation)
3 MsLldp; C:\Windows\System32\Drivers\MsLldp.sys [68608 2012-07-25] (Microsoft Corporation)
0 mvumis; C:\Windows\System32\Drivers\mvumis.sys [64240 2012-07-25] (Marvell Semiconductor, Inc.)
3 NAVENG; \??\C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_20.0.0.136\Definitions\VirusDefs\20130217.008\ENG64.SYS [126192 2013-01-16] (Symantec Corporation)
3 NAVEX15; \??\C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_20.0.0.136\Definitions\VirusDefs\20130217.008\EX64.SYS [2087664 2013-01-16] (Symantec Corporation)
3 NdisImPlatform; C:\Windows\System32\Drivers\NdisImPlatform.sys [126464 2012-07-25] (Microsoft Corporation)
3 NDISWANLEGACY; C:\Windows\system32\DRIVERS\ndiswan.sys [174080 2012-07-25] (Microsoft Corporation)
2 Ndu; C:\Windows\System32\Drivers\Ndu.sys [97792 2012-07-25] (Microsoft Corporation)
1 npsvctrig; C:\Windows\System32\Drivers\npsvctrig.sys [23552 2012-07-25] (Microsoft Corporation)
0 pdc; C:\Windows\System32\Drivers\pdc.sys [69864 2012-11-05] (Microsoft Corporation)
3 RSP2STOR; C:\Windows\system32\DRIVERS\RtsP2Stor.sys [266896 2012-06-13] (Realtek Semiconductor Corp.)
3 RTL8168; C:\Windows\system32\DRIVERS\Rt630x64.sys [683664 2012-06-12] (Realtek                                            )
3 sdstor; C:\Windows\System32\Drivers\sdstor.sys [56552 2012-10-10] (Microsoft Corporation)
3 SerCx; C:\Windows\System32\Drivers\SerCx.sys [62976 2012-07-25] (Microsoft Corporation)
3 SmbDrv; C:\Windows\System32\drivers\Smb_driver_AMDASF.sys [41272 2012-08-24] (Synaptics Incorporated)
3 SmbDrvI; C:\Windows\system32\DRIVERS\Smb_driver_Intel.sys [43832 2012-08-24] (Synaptics Incorporated)
0 spaceport; C:\Windows\System32\Drivers\spaceport.sys [283888 2012-07-25] (Microsoft Corporation)
3 SpbCx; C:\Windows\System32\Drivers\SpbCx.sys [59392 2012-07-25] (Microsoft Corporation)
3 SRTSP; C:\Windows\System32\Drivers\NISx64\1402010.016\SRTSP64.SYS [776864 2012-10-08] (Symantec Corporation)
3 SRTSPX; C:\Windows\system32\drivers\NISx64\1402010.016\SRTSPX64.SYS [37496 2012-01-11] (Symantec Corporation)
0 storahci; C:\Windows\System32\Drivers\storahci.sys [77552 2012-07-25] (Microsoft Corporation)
3 SymDS; C:\Windows\system32\drivers\NISx64\1402010.016\SYMDS64.SYS [493216 2012-10-03] (Symantec Corporation)
3 SymEFA; C:\Windows\system32\drivers\NISx64\1402010.016\SYMEFA64.SYS [1133216 2012-10-03] (Symantec Corporation)
0 SymELAM; C:\Windows\System32\drivers\NISx64\1402010.016\SymELAM.sys [23448 2012-06-20] (Symantec Corporation)
3 SymEvent; \??\C:\Windows\system32\Drivers\SYMEVENT64x86.SYS [177312 2012-10-10] (Symantec Corporation)
3 SymIRON; C:\Windows\system32\drivers\NISx64\1402010.016\Ironx64.SYS [224416 2012-09-06] (Symantec Corporation)
3 SymNetS; C:\Windows\System32\Drivers\NISx64\1402010.016\SYMNETS.SYS [432800 2012-09-06] (Symantec Corporation)
3 UASPStor; C:\Windows\System32\Drivers\UASPStor.sys [97008 2012-07-25] (Microsoft Corporation)
3 UCX01000; C:\Windows\System32\Drivers\UCX01000.sys [212200 2012-09-19] (Microsoft Corporation)
3 USBHUB3; C:\Windows\System32\Drivers\USBHUB3.sys [445160 2012-11-05] (Microsoft Corporation)
3 USBXHCI; C:\Windows\System32\Drivers\USBXHCI.sys [337128 2012-09-19] (Microsoft Corporation)
3 VerifierExt; C:\Windows\System32\Drivers\VerifierExt.sys [106224 2012-07-25] (Microsoft Corporation)
3 vpci; C:\Windows\System32\Drivers\vpci.sys [67824 2012-07-25] (Microsoft Corporation)
0 VSTXRAID; C:\Windows\System32\Drivers\VSTXRAID.sys [322800 2012-07-25] (VIA Corporation)
3 WdBoot; C:\Windows\System32\Drivers\WdBoot.sys [34216 2012-07-25] (Microsoft Corporation)
3 WdFilter; C:\Windows\System32\Drivers\WdFilter.sys [258288 2012-07-25] (Microsoft Corporation)
0 WFPLWFS; C:\Windows\System32\Drivers\WFPLWFS.sys [96496 2012-07-25] (Microsoft Corporation)
3 WirelessButtonDriver; C:\Windows\System32\drivers\WirelessButtonDriver64.sys [20288 2012-08-03] (Hewlett-Packard Development Company, L.P.)
3 wpcfltr; C:\Windows\System32\Drivers\wpcfltr.sys [45056 2012-07-25] (Microsoft Corporation)
3 WpdUpFltr; C:\Windows\System32\Drivers\WpdUpFltr.sys [19968 2012-07-25] (Microsoft Corporation)
3 WUDFSensorLP; C:\Windows\system32\DRIVERS\WUDFRd.sys [198656 2012-07-25] (Microsoft Corporation)
3 WUDFWpdFs; C:\Windows\system32\DRIVERS\WUDFRd.sys [198656 2012-07-25] (Microsoft Corporation)

==================== NetSvcs (Whitelisted) ====================


==================== One Month Created Files and Folders ========

2013-02-18 14:29 - 2013-02-18 14:29 - 00000000 ____D C:\FRST
2013-02-17 20:33 - 2013-02-17 20:33 - 00074750 ____A C:\Users\Princess Alice\Desktop\Extras.Txt
2013-02-17 20:31 - 2013-02-17 20:31 - 00074750 ____A C:\Users\Princess Alice\Downloads\Extras.Txt
2013-02-17 20:31 - 2013-02-17 20:31 - 00073618 ____A C:\Users\Princess Alice\Downloads\OTL.Txt
2013-02-17 20:23 - 2013-02-17 20:23 - 00602112 ____A (OldTimer Tools) C:\Users\Princess Alice\Downloads\OTL.exe
2013-02-17 20:12 - 2013-02-17 20:12 - 05033910 ____A (Swearware) C:\Users\Princess Alice\Desktop\ComboFix.exe
2013-02-17 19:59 - 2013-02-17 19:59 - 00001540 ____A C:\Users\Princess Alice\Desktop\RKreport[2]_D_02172013_02d2259.txt
2013-02-17 19:58 - 2013-02-17 19:58 - 00001485 ____A C:\Users\Princess Alice\Desktop\RKreport[1]_S_02172013_02d2258.txt
2013-02-17 19:56 - 2013-02-17 19:58 - 00000000 ____D C:\Users\Princess Alice\Desktop\RK_Quarantine
2013-02-17 19:49 - 2013-02-17 19:49 - 00009236 ____A C:\AdwCleaner[S1].txt
2013-02-17 19:42 - 2013-02-17 19:42 - 00881935 ____A C:\Users\Princess Alice\Desktop\SecurityCheck.exe
2013-02-17 19:04 - 2013-02-17 19:07 - 00019465 ____A C:\Users\Princess Alice\Desktop\dds.txt
2013-02-17 19:04 - 2013-02-17 19:07 - 00008523 ____A C:\Users\Princess Alice\Desktop\attach.txt
2013-02-17 18:57 - 2013-02-17 18:57 - 00688992 ____R (Swearware) C:\Users\Princess Alice\Desktop\dds.com
2013-02-17 18:56 - 2013-02-17 18:56 - 04444760 ____A (AVG Technologies) C:\Users\Princess Alice\Downloads\avg_isct_stb_all_2013_2899_free.exe
2013-02-16 15:00 - 2013-02-16 15:07 - 00000000 ____D C:\ProgramData\PCFixSpeed
2013-02-16 15:00 - 2013-02-16 15:05 - 00000000 ____D C:\Users\Princess Alice\AppData\Roaming\PCFixSpeed
2013-02-16 15:00 - 2013-02-16 15:00 - 00000000 ____D C:\Users\Princess Alice\AppData\Local\Updater26278
2013-02-16 15:00 - 2013-02-16 15:00 - 00000000 ____D C:\Users\Princess Alice\AppData\Local\Solid Savings
2013-02-16 15:00 - 2013-02-16 15:00 - 00000000 ____D C:\Program Files (x86)\Solid Savings
2013-02-16 15:00 - 2013-02-16 15:00 - 00000000 ____D C:\Program Files (x86)\PCFixSpeed
2013-02-16 15:00 - 2013-02-16 15:00 - 00000000 ____D C:\Program Files (x86)\24x7Help
2013-02-16 14:56 - 2013-02-16 14:56 - 00000000 ____D C:\Users\Princess Alice\AppData\Local\CRE
2013-01-31 10:38 - 2013-01-31 10:38 - 00000000 ____D C:\Users\Princess Alice\AppData\Roaming\FreeYouTubeDownloader
2013-01-31 10:37 - 2013-01-31 10:37 - 00001375 ____A C:\Users\Princess Alice\Desktop\Aneesoft Free YouTube Downloader.lnk
2013-01-31 10:37 - 2013-01-31 10:37 - 00000000 ____D C:\Program Files (x86)\Aneesoft
2013-01-23 16:15 - 2013-01-23 16:12 - 09365880 ____A C:\Users\Princess Alice\Documents\Capture_20130123_2.wmv

==================== One Month Modified Files and Folders =======

2013-02-18 11:26 - 2012-07-25 21:26 - 00524288 __ASH C:\Windows\System32\config\BBI
2013-02-18 11:24 - 2012-12-25 07:34 - 00000928 ____A C:\Windows\Tasks\GoogleUpdateTaskMachineCore.job
2013-02-18 11:23 - 2012-07-25 23:22 - 00000006 ___AH C:\Windows\Tasks\SA.DAT
2013-02-18 11:18 - 2012-07-25 23:28 - 00941050 ____A C:\Windows\System32\PerfStringBackup.INI
2013-02-18 11:13 - 2012-07-26 00:12 - 00000000 ____D C:\Windows\System32\sru
2013-02-17 20:39 - 2012-12-25 07:34 - 00000932 ____A C:\Windows\Tasks\GoogleUpdateTaskMachineUA.job
2013-02-17 20:33 - 2013-02-17 20:33 - 00074750 ____A C:\Users\Princess Alice\Desktop\Extras.Txt
2013-02-17 20:31 - 2013-02-17 20:31 - 00074750 ____A C:\Users\Princess Alice\Downloads\Extras.Txt
2013-02-17 20:31 - 2013-02-17 20:31 - 00073618 ____A C:\Users\Princess Alice\Downloads\OTL.Txt
2013-02-17 20:23 - 2013-02-17 20:23 - 00602112 ____A (OldTimer Tools) C:\Users\Princess Alice\Downloads\OTL.exe
2013-02-17 20:12 - 2013-02-17 20:12 - 05033910 ____A (Swearware) C:\Users\Princess Alice\Desktop\ComboFix.exe
2013-02-17 19:59 - 2013-02-17 19:59 - 00001540 ____A C:\Users\Princess Alice\Desktop\RKreport[2]_D_02172013_02d2259.txt
2013-02-17 19:58 - 2013-02-17 19:58 - 00001485 ____A C:\Users\Princess Alice\Desktop\RKreport[1]_S_02172013_02d2258.txt
2013-02-17 19:58 - 2013-02-17 19:56 - 00000000 ____D C:\Users\Princess Alice\Desktop\RK_Quarantine
2013-02-17 19:54 - 2012-07-25 21:26 - 00262144 __ASH C:\Windows\System32\config\ELAM
2013-02-17 19:51 - 2012-12-27 14:09 - 00000000 ____D C:\Users\Princess Alice\AppData\Roaming\Spotify
2013-02-17 19:50 - 2012-08-03 14:23 - 00046620 ____A C:\Windows\PFRO.log
2013-02-17 19:50 - 2012-07-26 00:12 - 00000000 ___HD C:\Windows\ELAMBKUP
2013-02-17 19:49 - 2013-02-17 19:49 - 00009236 ____A C:\AdwCleaner[S1].txt
2013-02-17 19:42 - 2013-02-17 19:42 - 00881935 ____A C:\Users\Princess Alice\Desktop\SecurityCheck.exe
2013-02-17 19:37 - 2012-07-25 23:21 - 00034571 ____A C:\Windows\setupact.log
2013-02-17 19:07 - 2013-02-17 19:04 - 00019465 ____A C:\Users\Princess Alice\Desktop\dds.txt
2013-02-17 19:07 - 2013-02-17 19:04 - 00008523 ____A C:\Users\Princess Alice\Desktop\attach.txt
2013-02-17 18:57 - 2013-02-17 18:57 - 00688992 ____R (Swearware) C:\Users\Princess Alice\Desktop\dds.com
2013-02-17 18:56 - 2013-02-17 18:56 - 04444760 ____A (AVG Technologies) C:\Users\Princess Alice\Downloads\avg_isct_stb_all_2013_2899_free.exe
2013-02-17 18:18 - 2012-07-26 00:12 - 00000000 ____D C:\Windows\System32\FxsTmp
2013-02-16 23:03 - 2012-12-27 14:11 - 00000000 ____D C:\Users\Princess Alice\AppData\Local\Spotify
2013-02-16 15:07 - 2013-02-16 15:00 - 00000000 ____D C:\ProgramData\PCFixSpeed
2013-02-16 15:05 - 2013-02-16 15:00 - 00000000 ____D C:\Users\Princess Alice\AppData\Roaming\PCFixSpeed
2013-02-16 15:00 - 2013-02-16 15:00 - 00000000 ____D C:\Users\Princess Alice\AppData\Local\Updater26278
2013-02-16 15:00 - 2013-02-16 15:00 - 00000000 ____D C:\Users\Princess Alice\AppData\Local\Solid Savings
2013-02-16 15:00 - 2013-02-16 15:00 - 00000000 ____D C:\Program Files (x86)\Solid Savings
2013-02-16 15:00 - 2013-02-16 15:00 - 00000000 ____D C:\Program Files (x86)\PCFixSpeed
2013-02-16 15:00 - 2013-02-16 15:00 - 00000000 ____D C:\Program Files (x86)\24x7Help
2013-02-16 14:56 - 2013-02-16 14:56 - 00000000 ____D C:\Users\Princess Alice\AppData\Local\CRE
2013-02-14 10:13 - 2012-12-25 07:47 - 00000000 ____D C:\Users\Public\CyberLink
2013-02-14 10:13 - 2012-12-25 07:37 - 00000000 ____D C:\Users\Princess Alice\AppData\Local\CyberLink
2013-02-14 10:13 - 2012-10-10 06:20 - 00000000 ____D C:\ProgramData\CyberLink
2013-02-13 17:07 - 2012-07-26 00:12 - 00000000 ____D C:\Windows\System32\NDF
2013-02-13 16:28 - 2013-01-03 15:40 - 00000000 ____A C:\Windows\System32\HP_ActiveX_Patch_NOT_DETECTED.txt
2013-02-13 16:28 - 2012-12-26 14:07 - 00000052 ____A C:\Windows\SysWOW64\DOErrors.log
2013-02-07 09:28 - 2012-08-17 10:03 - 00000000 ____D C:\Program Files (x86)\WildTangent Games
2013-02-06 06:23 - 2012-12-29 18:36 - 00108544 __ASH C:\Users\Princess Alice\Downloads\Thumbs.db
2013-01-31 10:38 - 2013-01-31 10:38 - 00000000 ____D C:\Users\Princess Alice\AppData\Roaming\FreeYouTubeDownloader
2013-01-31 10:37 - 2013-01-31 10:37 - 00001375 ____A C:\Users\Princess Alice\Desktop\Aneesoft Free YouTube Downloader.lnk
2013-01-31 10:37 - 2013-01-31 10:37 - 00000000 ____D C:\Program Files (x86)\Aneesoft
2013-01-23 18:21 - 2012-10-10 06:34 - 00002501 ____A C:\Users\Public\Desktop\Norton Internet Security.lnk
2013-01-23 18:21 - 2012-10-10 06:33 - 00000000 ____D C:\Windows\System32\Drivers\NISx64
2013-01-23 16:17 - 2012-12-25 07:37 - 00000000 ____D C:\Users\Princess Alice\Documents\Youcam
2013-01-23 16:12 - 2013-01-23 16:15 - 09365880 ____A C:\Users\Princess Alice\Documents\Capture_20130123_2.wmv


==================== Known DLLs (Whitelisted) =================


==================== Bamital & volsnap Check =================

C:\Windows\System32\winlogon.exe
[2012-12-28 09:19] - [2012-10-10 21:46] - 0517120 ____A (Microsoft Corporation) BCF2036A0DD579E47C008C133550283E

C:\Windows\System32\wininit.exe
[2012-07-25 16:03] - [2012-07-25 19:08] - 0132608 ____A (Microsoft Corporation) FE9AB232B56A12224E8A3F3F9878C9A3

C:\Windows\explorer.exe
[2012-12-28 09:19] - [2012-10-10 23:35] - 2380944 ____A (Microsoft Corporation) E13A31D5254C25406A7946BDD9B06364

C:\Windows\SysWOW64\explorer.exe
[2012-12-28 09:19] - [2012-10-10 21:56] - 2115952 ____A (Microsoft Corporation) 953ADECFF08202A01EFC6110214FDE02

C:\Windows\System32\svchost.exe
[2013-01-02 10:33] - [2012-09-19 22:33] - 0029696 ____A (Microsoft Corporation) EDE27EACE742EE2888C5DD36400A2EC0

C:\Windows\SysWOW64\svchost.exe
[2013-01-02 10:33] - [2012-09-19 21:55] - 0023040 ____A (Microsoft Corporation) A46DC432F81473F526E3994AA483E366

C:\Windows\System32\services.exe
[2013-01-02 10:33] - [2012-09-19 22:33] - 0410624 ____A (Microsoft Corporation) 8F226143046435C75C033B0C52E90FFE

C:\Windows\System32\User32.dll
[2013-01-02 10:33] - [2012-09-19 22:33] - 1342464 ____A (Microsoft Corporation) A99AD14F26BDA7D7F27F76BC91B7EED7

C:\Windows\SysWOW64\User32.dll
[2013-01-02 10:33] - [2012-09-19 20:10] - 1126912 ____A (Microsoft Corporation) BA1C3ACD929A71E88B49C2B6E38F92B3

C:\Windows\System32\userinit.exe
[2012-07-25 16:06] - [2012-07-25 19:08] - 0025088 ____A (Microsoft Corporation) 0E925F7BA032920D58DD284B6181A247

C:\Windows\SysWOW64\userinit.exe
[2012-07-25 16:08] - [2012-07-25 19:21] - 0021504 ____A (Microsoft Corporation) 9F6289D194A04A09671FEED4B6CB6EF7

C:\Windows\System32\Drivers\volsnap.sys
[2012-07-25 18:30] - [2012-07-25 20:57] - 0332016 ____A (Microsoft Corporation) 2FB3CDFD5EAF4CD9D4AFAF96877D13AE


==================== EXE ASSOCIATION =====================

HKLM\...\.exe: exefile => OK
HKLM\...\exefile\DefaultIcon: %1 => OK
HKLM\...\exefile\open\command: "%1" %* => OK

==================== Restore Points  =========================

Restore point made on: 2013-01-28 16:54:42
Restore point made on: 2013-02-06 20:52:24
Restore point made on: 2013-02-17 20:56:09

==================== Memory info ===========================

Percentage of memory in use: 16%
Total physical RAM: 3983.27 MB
Available physical RAM: 3331.52 MB
Total Pagefile: 3983.27 MB
Available Pagefile: 3339.75 MB
Total Virtual: 8192 MB
Available Virtual: 8191.88 MB

==================== Partitions =============================

1 Drive a: (WINRE) (Fixed) (Total:0.39 GB) (Free:0.16 GB) NTFS
2 Drive c: () (Fixed) (Total:441.52 GB) (Free:395.79 GB) NTFS ==>[System with boot components (obtained from reading drive)]
3 Drive d: (RECOVERY) (Fixed) (Total:23.47 GB) (Free:2.83 GB) NTFS ==>[System with boot components (obtained from reading drive)]
4 Drive e: (USB20FD) (Removable) (Total:14.92 GB) (Free:14.74 GB) FAT32
6 Drive x: (Boot) (Fixed) (Total:0.25 GB) (Free:0.24 GB) NTFS


  Disk ###  Status         Size     Free     Dyn  Gpt
  --------  -------------  -------  -------  ---  ---
  Disk 0    Online          465 GB      0 B        *
  Disk 1    Online           14 GB      0 B        

Partitions of Disk 0:
===============

Disk ID: {98C63E5B-0B45-4927-88B5-8FE13C9DF55C}

  Partition ###  Type              Size     Offset
  -------------  ----------------  -------  -------
  Partition 1    Recovery           400 MB  1024 KB
  Partition 2    System (partition with boot components)             260 MB   401 MB
  Partition 3    Reserved           128 MB   661 MB
  Partition 4    Primary            441 GB   789 MB
  Partition 5    Primary             23 GB   442 GB

==================================================================================

Disk: 0
Partition 1
Type    : de94bba4-06d1-4d40-a16a-bfd50179d6ac
Hidden  : Yes
Required: Yes
Attrib  : 0X8000000000000001

  Volume ###  Ltr  Label        Fs     Type        Size     Status     Info
  ----------  ---  -----------  -----  ----------  -------  ---------  --------
* Volume 3     A   WINRE        NTFS   Partition    400 MB  Healthy    Hidden 

=========================================================

Disk: 0
Partition 2
Type    : c12a7328-f81f-11d2-ba4b-00a0c93ec93b
Hidden  : Yes
Required: No
Attrib  : 0X8000000000000000

  Volume ###  Ltr  Label        Fs     Type        Size     Status     Info
  ----------  ---  -----------  -----  ----------  -------  ---------  --------
* Volume 4                      FAT32  Partition    260 MB  Healthy    Hidden 

=========================================================

Disk: 0
Partition 3
Type    : e3c9e316-0b5c-4db8-817d-f92df00215ae
Hidden  : Yes
Required: No
Attrib  : 0X8000000000000000

There is no volume associated with this partition.

=========================================================

Disk: 0
Partition 4
Type    : ebd0a0a2-b9e5-4433-87c0-68b6b72699c7
Hidden  : No
Required: No
Attrib  : 0000000000000000

  Volume ###  Ltr  Label        Fs     Type        Size     Status     Info
  ----------  ---  -----------  -----  ----------  -------  ---------  --------
* Volume 1     C                NTFS   Partition    441 GB  Healthy           

=========================================================

Disk: 0
Partition 5
Type    : ebd0a0a2-b9e5-4433-87c0-68b6b72699c7
Hidden  : No
Required: Yes
Attrib  : 0X0000000000000001

  Volume ###  Ltr  Label        Fs     Type        Size     Status     Info
  ----------  ---  -----------  -----  ----------  -------  ---------  --------
* Volume 6     D   RECOVERY     NTFS   Partition     23 GB  Healthy    Hidden 

=========================================================

Partitions of Disk 1:
===============

Disk ID: 04030201

  Partition ###  Type              Size     Offset
  -------------  ----------------  -------  -------
  Partition 1    Primary             14 GB  5272 KB

==================================================================================

Disk: 1
Partition 1
Type  : 0C
Hidden: No
Active: No

  Volume ###  Ltr  Label        Fs     Type        Size     Status     Info
  ----------  ---  -----------  -----  ----------  -------  ---------  --------
* Volume 5     E   USB20FD      FAT32  Removable     14 GB  Healthy           

=========================================================

Last Boot: 2013-02-11 10:01

==================== End Of Log =============================

 

 

Farbar Recovery Scan Tool (x64) Version: 17-02-2013 01
Ran by SYSTEM at 2013-02-18 14:41:40
Running from E:\

================== Search: "services.exe" ===================

C:\Windows\WinSxS\amd64_microsoft-windows-s..cecontroller-minwin_31bf3856ad364e35_6.2.9200.20521_none_98a9ea2e9f571eb2\services.exe
[2013-01-02 10:33] - [2012-09-19 22:33] - 0410624 ____A (Microsoft Corporation) 581190907DA1CF8CB7B87B35FFE64A07

C:\Windows\WinSxS\amd64_microsoft-windows-s..cecontroller-minwin_31bf3856ad364e35_6.2.9200.16420_none_981f4d19863a6591\services.exe
[2013-01-02 10:33] - [2012-09-19 22:33] - 0410624 ____A (Microsoft Corporation) 8F226143046435C75C033B0C52E90FFE

C:\Windows\WinSxS\amd64_microsoft-windows-s..cecontroller-minwin_31bf3856ad364e35_6.2.9200.16384_none_97e26cd38667756c\services.exe
[2012-07-25 21:26] - [2012-07-25 21:26] - 0410624 ____A (Microsoft Corporation) 754A2CC1F32107EA87CBD305ABE3E618

C:\Windows\System32\services.exe
[2013-01-02 10:33] - [2012-09-19 22:33] - 0410624 ____A (Microsoft Corporation) 8F226143046435C75C033B0C52E90FFE

====== End Of Search ======



#13 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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  • Local time:12:00 PM

Posted 18 February 2013 - 03:38 PM



Hello jameswonderland



Open notepad. Please copy the contents of the code box below. To do this highlight the contents of the box and right click on it. Paste this into the open notepad. Save it on the flash drive as fixlist.txt
 
HKLM-x32\...\Run: [PCFixSpeed] "C:\Program Files (x86)\PCFixSpeed\PCFixTray.exe" /startup [383648 2012-09-19] (Crawler.com)
C:\Program Files (x86)\PCFixSpeed\PCFixTray.exe
C:\ProgramData\PCFixSpeed
C:\Users\Princess Alice\AppData\Roaming\PCFixSpeed
C:\Users\Princess Alice\AppData\Local\Updater26278
C:\Users\Princess Alice\AppData\Local\Solid Savings
C:\Program Files (x86)\Solid Savings
C:\Program Files (x86)\PCFixSpeed
C:\Program Files (x86)\24x7Help
NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system

On Vista or Windows 7: Now please enter System Recovery Options.

Run FRST again like we did before but this time press the Fix button just once and wait.
The tool will make a log on the flash drive (Fixlog.txt) please post it to your reply.

Also boot the computer into normal mode and let me know how things are looking.

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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#14 jameswonderland

jameswonderland
  • Topic Starter

  • Members
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  • Local time:11:00 AM

Posted 18 February 2013 - 06:36 PM

Fix result of Farbar Recovery Tool (FRST written by Farbar) (x64) Version: 17-02-2013 01
Ran by SYSTEM at 2013-02-18 18:27:26 Run:1
Running from E:\

==============================================

HKEY_LOCAL_MACHINE\software\WOW6432Node\Microsoft\Windows\CurrentVersion\Run\\PCFixSpeed Value deleted successfully.
C:\Program Files (x86)\PCFixSpeed\PCFixTray.exe moved successfully.
C:\ProgramData\PCFixSpeed moved successfully.
C:\Users\Princess Alice\AppData\Roaming\PCFixSpeed moved successfully.
C:\Users\Princess Alice\AppData\Local\Updater26278 moved successfully.
C:\Users\Princess Alice\AppData\Local\Solid Savings moved successfully.
C:\Program Files (x86)\Solid Savings moved successfully.
C:\Program Files (x86)\PCFixSpeed moved successfully.
C:\Program Files (x86)\24x7Help moved successfully.

==== End of Fixlog ====

 

My computer is still running as usual, but the PC Fix Speed System Optimizer is still on my desktop. There is also a notification that I have a PC issue, and it appears to be from my computer, not another resource. The message says

Windows


 

Problem: Video hardware error


 

Files that help describe the problem:



 

WD-20121226-1613.dmp


 

sysdata.xml


 

WERInternalMetadata.xml


 

Image1.gifView a temporary copy of these files


 

Warning: If a virus or other security threat caused the problem, opening a copy of the files could harm your computer.


 



#15 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 18 February 2013 - 09:54 PM


Hello jameswonderland

Go ahead and delete it off the desktop now


I would like you to try and run these next.

TDSSKiller

Please download the latest version of TDSSKiller from here and save it to your Desktop.
  • Doubleclick on TDSSKiller.exe to run the application, then click on Change parameters.
  • Put a checkmark beside loaded modules.
  • A reboot will be needed to apply the changes. Do it.
  • TDSSKiller will launch automatically after the reboot. Also your computer may seem very slow and unusable. This is normal. Give it enough time to load your background programs.
  • Then click on Change parameters in TDSSKiller.
  • Check all boxes then click OK.
  • Click the Start Scan button.
  • The scan should take no longer than 2 minutes.
  • If a suspicious object is detected, the default action will be Skip, click on Continue.
  • If malicious objects are found, they will show in the Scan results
  • Ensure Cure (default) is selected, then click Continue > Reboot now to finish the cleaning process.
    Note: If Cure is not available, please choose Skip instead, do not choose Delete unless instructed.
  • A report will be created in your root directory, (usually C:\ folder) in the form of "TDSSKiller.[Version]_[Date]_[Time]_log.txt". Please copy and paste the contents of that file here.

    Note** this report can be very long - so if the website gives you an error saying it is to long you may attache it or you can upload it here and send me the link - http://www.speedyshare.com/
  • Malwarebytes Anti-Rootkit

    1.Download Malwarebytes Anti-Rootkit
    2.Unzip the contents to a folder in a convenient location.
    3.Open the folder where the contents were unzipped and run mbar.exe
    4.Follow the instructions in the wizard to update and allow the program to scan your computer for threats.
    5.Click on the Cleanup button to remove any threats and reboot if prompted to do so.
    6.Wait while the system shuts down and the cleanup process is performed.
    7.Perform another scan with Malwarebytes Anti-Rootkit to verify that no threats remain. If they do, then click Cleanup once more and repeat the process.
    8.If no additional threats were found, verify that your system is now running normally, making sure that the following items are functional:
    • •Internet access
      •Windows Update
      •Windows Firewall
    9.If there are additional problems with your system, such as any of those listed above or other system issues, then run the 'fixdamage' tool included with Malwarebytes Anti-Rootkit and reboot.
    10.Verify that your system is now functioning normally.

    If you have any problems running either one come back and let me know

    please reply with the reports from TDSSKiller and MBAR

    Gringo




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