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Frequent System Hangs and unresponsive, have had bluescreen errors too.


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11 replies to this topic

#1 maheshdj

maheshdj

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  • Local time:08:43 AM

Posted 17 February 2013 - 01:31 PM

I was refered to check with hardware support from your software support team refer http://www.bleepingcomputer.com/forums/t/480723/skyware-or-malware-infection/page-2#entry2979841

 

Crash Dump Analysis




Crash dump

directory: C:\Windows\Minidump

Crash dumps are enabled on your

computer.

On

Fri 2/8/2013 10:29:04 AM GMT your computer crashed


crash dump file:

C:\Windows\Minidump\020813-36769-01.dmp

This was probably caused by the

following module: ntoskrnl.exe (nt+0x7EFC0)

Bugcheck code: 0x101

(0x19, 0x0, 0xFFFFF88003163180, 0x2)

Error: CLOCK_WATCHDOG_TIMEOUT

file path:

C:\Windows\system32\ntoskrnl.exe

product: Microsoft® Windows® Operating System

company: Microsoft Corporation

description: NT Kernel &

System

Bug check description: This indicates that an expected clock interrupt

on a secondary processor, in a multi-processor system, was not received within

the allocated interval.

This appears to be a typical software driver bug and

is not likely to be caused by a hardware problem. This problem might be caused

by a thermal issue.

The crash took place in the Windows kernel. Possibly

this problem is caused by another driver that cannot be identified at this time.




On

Fri 2/8/2013 10:29:04 AM GMT your computer crashed


crash dump file:

C:\Windows\memory.dmp

This was probably caused by the following module: hal.dll

(hal!HalReturnToFirmware+0xB2D)

Bugcheck code: 0x101 (0x19, 0x0,

0xFFFFF88003163180, 0x2)

Error: CLOCK_WATCHDOG_TIMEOUT

file path:

C:\Windows\system32\hal.dll

product: Microsoft® Windows® Operating System

company: Microsoft Corporation

description: Hardware

Abstraction Layer DLL

Bug check description: This indicates that an expected

clock interrupt on a secondary processor, in a multi-processor system, was not

received within the allocated interval.

This appears to be a typical

software driver bug and is not likely to be caused by a hardware problem. This

problem might be caused by a thermal issue.

The crash took place in a

standard Microsoft module. Your system configuration may be incorrect. Possibly

this problem is caused by another driver on your system that cannot be

identified at this time.



On Thu 2/7/2013 12:35:20 AM GMT your computer

crashed


crash dump file: C:\Windows\Minidump\020713-18267-01.dmp

This

was probably caused by the following module: ntoskrnl.exe (nt+0x7EFC0)

Bugcheck code: 0x101

(0x19, 0x0, 0xFFFFF88003163180, 0x2)

Error: CLOCK_WATCHDOG_TIMEOUT

file path:

C:\Windows\system32\ntoskrnl.exe

product: Microsoft® Windows® Operating System

company: Microsoft Corporation

description: NT Kernel &

System

Bug check description: This indicates that an expected clock interrupt

on a secondary processor, in a multi-processor system, was not received within

the allocated interval.

This appears to be a typical software driver bug and

is not likely to be caused by a hardware problem. This problem might be caused

by a thermal issue.

The crash took place in the Windows kernel. Possibly

this problem is caused by another driver that cannot be identified at this time.









Conclusion





3 crash dumps

have been found and analyzed. No offending third party drivers have been found.

Consider configuring your system to produce a full memory dump for better

analysis.

 



BC AdBot (Login to Remove)

 


#2 hamluis

hamluis

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Posted 17 February 2013 - 05:41 PM

Please download MiniToolBox  , save it to your desktop and run it.

 

Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.

 

Click Go and paste the content into your next post.

 

Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 .

 

Please post the link, do not copy/paste the report.

 

Louis


Edited by hamluis, 17 February 2013 - 05:42 PM.


#3 maheshdj

maheshdj
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Posted 17 February 2013 - 06:52 PM

http://speccy.piriform.com/results/yOUZo4jXhCjLPRmmeAUMBqE

 

*********************

 

MiniToolBox by Farbar  Version:10-01-2013
Ran by MaheshKJ (administrator) on 18-02-2013 at 05:11:19
Running from "C:\Users\MaheshKJ\Downloads\Programs"
Windows 7 Ultimate Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************

========================= Event log errors: ===============================

Application errors:
==================
Error: (02/17/2013 05:50:59 PM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Unexpected error querying for the IVssWriterCallback interface.  hr = 0x80070005, Access is denied.
.
This is often caused by incorrect security settings in either the writer or requestor process.


Operation:
   Gathering Writer Data

Context:
   Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}
   Writer Name: System Writer
   Writer Instance ID: {88bbbc22-8585-4c67-9706-f3c7d16cf90f}

Error: (02/17/2013 04:05:32 AM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Unexpected error querying for the IVssWriterCallback interface.  hr = 0x80070005, Access is denied.
.
This is often caused by incorrect security settings in either the writer or requestor process.


Operation:
   Gathering Writer Data

Context:
   Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}
   Writer Name: System Writer
   Writer Instance ID: {559400d1-62c7-4c7c-820f-d435dc534ec7}

Error: (02/17/2013 00:25:54 AM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Unexpected error querying for the IVssWriterCallback interface.  hr = 0x80070005, Access is denied.
.
This is often caused by incorrect security settings in either the writer or requestor process.


Operation:
   Gathering Writer Data

Context:
   Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}
   Writer Name: System Writer
   Writer Instance ID: {4b5d704f-8d95-46d0-9d8a-7825b478a438}

Error: (02/16/2013 08:47:34 PM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Unexpected error querying for the IVssWriterCallback interface.  hr = 0x80070005, Access is denied.
.
This is often caused by incorrect security settings in either the writer or requestor process.


Operation:
   Gathering Writer Data

Context:
   Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}
   Writer Name: System Writer
   Writer Instance ID: {418b90e3-4f3b-40e8-a1fb-9212c65aef82}

Error: (02/16/2013 04:04:33 AM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Unexpected error querying for the IVssWriterCallback interface.  hr = 0x80070005, Access is denied.
.
This is often caused by incorrect security settings in either the writer or requestor process.


Operation:
   Gathering Writer Data

Context:
   Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}
   Writer Name: System Writer
   Writer Instance ID: {1187039b-598e-4177-81d7-8353f467fbe3}

Error: (02/15/2013 08:10:31 PM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Unexpected error querying for the IVssWriterCallback interface.  hr = 0x80070005, Access is denied.
.
This is often caused by incorrect security settings in either the writer or requestor process.


Operation:
   Gathering Writer Data

Context:
   Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}
   Writer Name: System Writer
   Writer Instance ID: {21d231d4-a4a3-41df-8c79-579e5d99fda5}

Error: (02/15/2013 06:42:42 PM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Unexpected error querying for the IVssWriterCallback interface.  hr = 0x80070005, Access is denied.
.
This is often caused by incorrect security settings in either the writer or requestor process.


Operation:
   Gathering Writer Data

Context:
   Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}
   Writer Name: System Writer
   Writer Instance ID: {b3f42b96-6685-46fe-81c0-531016343e87}

Error: (02/15/2013 02:22:41 PM) (Source: Application Error) (User: )
Description: Faulting application name: Explorer.EXE, version: 6.1.7601.17567, time stamp: 0x4d672ee4
Faulting module name: ntdll.dll, version: 6.1.7601.17725, time stamp: 0x4ec4aa8e
Exception code: 0xc0000005
Fault offset: 0x00000000000532d0
Faulting process id: 0xd98
Faulting application start time: 0xExplorer.EXE0
Faulting application path: Explorer.EXE1
Faulting module path: Explorer.EXE2
Report Id: Explorer.EXE3

Error: (02/15/2013 02:03:37 PM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Unexpected error querying for the IVssWriterCallback interface.  hr = 0x80070005, Access is denied.
.
This is often caused by incorrect security settings in either the writer or requestor process.


Operation:
   Gathering Writer Data

Context:
   Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}
   Writer Name: System Writer
   Writer Instance ID: {a7e87929-1e5d-41d3-b884-65f1b200ca36}

Error: (02/14/2013 11:16:02 PM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Unexpected error querying for the IVssWriterCallback interface.  hr = 0x80070005, Access is denied.
.
This is often caused by incorrect security settings in either the writer or requestor process.


Operation:
   Gathering Writer Data

Context:
   Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}
   Writer Name: System Writer
   Writer Instance ID: {eca772ea-cddd-4c83-99ee-2ff5b3ff1443}


System errors:
=============
Error: (02/18/2013 02:11:14 AM) (Source: Service Control Manager) (User: )
Description: The Peer Name Resolution Protocol service terminated with the following error:
%%-2140993535

Error: (02/18/2013 02:11:14 AM) (Source: Service Control Manager) (User: )
Description: The Peer Networking Grouping service depends on the Peer Name Resolution Protocol service which failed to start because of the following error:
%%-2140993535

Error: (02/18/2013 02:11:14 AM) (Source: PNRPSvc) (User: )
Description: 0x80630801

Error: (02/18/2013 02:11:13 AM) (Source: Service Control Manager) (User: )
Description: The Peer Networking Grouping service depends on the Peer Name Resolution Protocol service which failed to start because of the following error:
%%-2140993535

Error: (02/18/2013 02:11:13 AM) (Source: Service Control Manager) (User: )
Description: The Peer Name Resolution Protocol service terminated with the following error:
%%-2140993535

Error: (02/18/2013 02:11:13 AM) (Source: PNRPSvc) (User: )
Description: 0x80630801

Error: (02/18/2013 02:11:07 AM) (Source: Service Control Manager) (User: )
Description: The Peer Networking Grouping service depends on the Peer Name Resolution Protocol service which failed to start because of the following error:
%%-2140993535

Error: (02/18/2013 02:11:07 AM) (Source: Service Control Manager) (User: )
Description: The Peer Name Resolution Protocol service terminated with the following error:
%%-2140993535

Error: (02/18/2013 02:11:07 AM) (Source: PNRPSvc) (User: )
Description: 0x80630801

Error: (02/18/2013 01:04:32 AM) (Source: Service Control Manager) (User: )
Description: The Peer Networking Grouping service depends on the Peer Name Resolution Protocol service which failed to start because of the following error:
%%-2140993535


Microsoft Office Sessions:
=========================

CodeIntegrity Errors:
===================================
  Date: 2013-02-13 05:40:15.966
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume3\ComboFix\catchme.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2013-02-13 05:40:15.923
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume3\ComboFix\catchme.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2013-02-13 05:40:15.882
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume3\ComboFix\catchme.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2013-02-13 05:40:15.841
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume3\ComboFix\catchme.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2013-02-08 04:28:20.746
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Program Files\Common Files\McAfee\VSCore\VSCore\mfeelamk.sys because the set of per-page image hashes could not be found on the system.

  Date: 2013-01-15 21:41:54.417
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume3\ComboFix\catchme.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2013-01-15 21:41:54.368
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume3\ComboFix\catchme.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2013-01-15 21:41:54.313
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume3\ComboFix\catchme.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2013-01-15 21:41:54.265
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume3\ComboFix\catchme.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2013-01-05 15:21:25.856
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume3\ComboFix\catchme.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.


=========================== Installed Programs ============================

Adobe Flash Player 11 ActiveX (Version: 11.5.502.149)
Adobe Flash Player 11 Plugin (Version: 11.5.502.149)
Adobe Reader XI (11.0.01) (Version: 11.0.01)
Adobe Shockwave Player 11.6 (Version: 11.6.8.638)
Advanced Audio FX Engine (Version: 1.12.05)
ATI AVIVO64 Codecs (Version: 10.12.0.00122)
ATI Catalyst Install Manager (Version: 3.0.758.0)
AVS Update Manager 1.0
AVS Video Converter 8
AVS4YOU Software Navigator 1.4
Bing Bar (Version: 7.1.392.0)
BitTorrent (Version: 7.7.2.28499)
Catalyst Control Center - Branding (Version: 1.00.0000)
Catalyst Control Center Core Implementation (Version: 2010.0122.858.16002)
Catalyst Control Center Graphics Full Existing (Version: 2010.0122.858.16002)
Catalyst Control Center Graphics Full New (Version: 2010.0122.858.16002)
Catalyst Control Center Graphics Light (Version: 2010.0122.858.16002)
Catalyst Control Center Graphics Previews Common (Version: 2010.0122.858.16002)
Catalyst Control Center Graphics Previews Vista (Version: 2010.0122.858.16002)
Catalyst Control Center InstallProxy (Version: 2010.0122.858.16002)
Catalyst Control Center Localization All (Version: 2010.0122.858.16002)
ccc-core-static (Version: 2010.0122.858.16002)
ccc-utility64 (Version: 2010.0122.858.16002)
CCC Help Chinese Standard (Version: 2010.0122.0857.16002)
CCC Help Chinese Traditional (Version: 2010.0122.0857.16002)
CCC Help Danish (Version: 2010.0122.0857.16002)
CCC Help Dutch (Version: 2010.0122.0857.16002)
CCC Help English (Version: 2010.0122.0857.16002)
CCC Help Finnish (Version: 2010.0122.0857.16002)
CCC Help French (Version: 2010.0122.0857.16002)
CCC Help German (Version: 2010.0122.0857.16002)
CCC Help Italian (Version: 2010.0122.0857.16002)
CCC Help Japanese (Version: 2010.0122.0857.16002)
CCC Help Korean (Version: 2010.0122.0857.16002)
CCC Help Norwegian (Version: 2010.0122.0857.16002)
CCC Help Portuguese (Version: 2010.0122.0857.16002)
CCC Help Russian (Version: 2010.0122.0857.16002)
CCC Help Spanish (Version: 2010.0122.0857.16002)
CCC Help Swedish (Version: 2010.0122.0857.16002)
Cisco EAP-FAST Module (Version: 2.2.14)
Cisco LEAP Module (Version: 1.0.19)
Cisco PEAP Module (Version: 1.1.6)
CPUID HWMonitor 1.21
CutePDF Writer 3.0 (Version:  3.0)
D3DX10 (Version: 15.4.2368.0902)
Dell Mobile Broadband Manager (Version: 6.1.1.4)
Dell Resource CD (Version: 1.00.0000)
Dell Support Center (Version: 3.2.6032.125)
Dell System Detect (Version: 3.3.2.0)
Dell Touchpad (Version: 15.0.18.0)
Dell Webcam Central (Version: 1.40.05)
Dell Wireless HSPA Mini-Card Drivers (Version: 6.1.2.5)
Dell Wireless WLAN Card Utility (Version: 5.30.21.0)
DirectXInstallService (Version: 9.0.2)
EMC 10 Content (Version: 1.0.035)
EMCGadgets64 (Version: 1.0.302)
ExtraPutty 0.22 (Version: 0.22)
FastAccess (Version: 2.4.8.1)
FileZilla Client 3.6.0.2 (Version: 3.6.0.2)
Google Chrome (Version: 24.0.1312.57)
Google Talk (remove only)
Google Talk Plugin (Version: 3.13.2.11592)
Google Update Helper (Version: 1.3.21.135)
GoToMeeting 5.1.0.880 (Version: 5.1.0.880)
HMA! Pro VPN 2.7.1.7 (Version: 2.7.1.7)
HP LaserJet Professional M1130-M1210 MFP Series
HP LaserJet Professional M1210 MFP Series Fax Installer (Version: 1.1.0)
HP Smart Print 2.1 (Version: 2.1.0.235)
IDT Audio (Version: 1.0.6217.0)
Internet Download Manager
Java 7 Update 13 (Version: 7.0.130)
Java Auto Updater (Version: 2.1.9.0)
Junk Mail filter update (Version: 16.4.3505.0912)
Live! Cam Avatar Creator (Version: 4.6.3009.1)
Magic ISO Maker v5.5 (build 0281)
Malwarebytes Anti-Malware version 1.70.0.1100 (Version: 1.70.0.1100)
McAfee Internet Security (Version: 12.1.253)
McAfee Online Backup (Version: 1.16.4.0)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30320)
Microsoft .NET Framework 4 Extended (Version: 4.0.30320)
Microsoft Application Error Reporting (Version: 12.0.6015.5000)
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office Access MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Access Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Enterprise 2007 (Version: 12.0.6612.1000)
Microsoft Office Excel MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office File Validation Add-In (Version: 14.0.5130.5003)
Microsoft Office Groove MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Groove Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office InfoPath MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Office 64-bit Components 2007 (Version: 12.0.6612.1000)
Microsoft Office OneNote MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Outlook MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office PowerPoint MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proof (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proof (French) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proof (Spanish) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proofing (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
Microsoft Office Publisher MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Shared 64-bit MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Shared MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Shared Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Word MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Silverlight (Version: 5.1.10411.0)
Microsoft SkyDrive (Version: 16.4.6013.0910)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.56336)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.56336)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.61000)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (Version: 9.0.30729.6161)
MozBackup 1.5.1
Mozilla Firefox 18.0.2 (x86 en-US) (Version: 18.0.2)
Mozilla Maintenance Service (Version: 18.0.2)
MSVCRT (Version: 15.4.2862.0708)
MSVCRT_amd64 (Version: 15.4.2862.0708)
MSVCRT110 (Version: 16.4.1108.0727)
MSVCRT110_amd64 (Version: 16.4.1109.0912)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
Pidgin-Encryption Plugin (remove only)
pidgin-otr 4.0.0-1 (Version: 4.0.0-1)
Pidgin (Version: 2.10.6)
PowerDVD DX (Version: 8.3.5424)
Quickset64 (Version: 9.6.8)
Roxio Activation Module (Version: 1.0)
Roxio BackOnTrack (Version: 1.3.0)
Roxio Central Audio (Version: 3.8.0)
Roxio Central Copy (Version: 3.8.0)
Roxio Central Core (Version: 3.8.0)
Roxio Central Data (Version: 3.8.0)
Roxio Central Tools (Version: 3.8.0)
Roxio Easy CD and DVD Burning (Version: 10.3)
Roxio Easy CD and DVD Burning (Version: 10.3.106)
Roxio Express Labeler 3 (Version: 3.2.1)
Roxio File Backup (Version: 1.3.0)
Roxio Update Manager (Version: 6.0.0)
Samsung Kies (Version: 2.5.0.12114_1)
SAMSUNG USB Driver for Mobile Phones (Version: 1.5.16.0)
Scan To (Version: 2.0.1)
Shared C Run-time for x64 (Version: 10.0.0)
Skype™ 6.1 (Version: 6.1.129)
Sonic CinePlayer Decoder Pack (Version: 4.3.0)
Sound Blaster X-Fi MB (Version: 1.0)
Tata Photon+ (Version: 11.030.01.28.628)
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2600217) (Version: 1)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office 2007 suites (KB2596620) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2596660) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2596802) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2596848) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2767916) 32-Bit Edition
Update for Microsoft Office Access 2007 Help (KB963663)
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office Infopath 2007 Help (KB963662)
Update for Microsoft Office OneNote 2007 Help (KB963670)
Update for Microsoft Office Outlook 2007 (KB2687404) 32-Bit Edition
Update for Microsoft Office Outlook 2007 Help (KB963677)
Update for Microsoft Office Outlook 2007 Junk Email Filter (KB2767848) 32-Bit Edition
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Publisher 2007 Help (KB963667)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 Help (KB963665)
VLC media player 2.0.5 (Version: 2.0.5)
WhoCrashed 4.01
WIDCOMM Bluetooth Software (Version: 6.2.0.9600)
Windows Live Communications Platform (Version: 16.4.3505.0912)
Windows Live Essentials (Version: 16.4.3505.0912)
Windows Live Family Safety (Version: 16.4.3505.0912)
Windows Live ID Sign-in Assistant (Version: 7.250.4311.0)
Windows Live Installer (Version: 16.4.3505.0912)
Windows Live Mail (Version: 16.4.3505.0912)
Windows Live Messenger (Version: 16.4.3505.0912)
Windows Live MIME IFilter (Version: 16.4.3505.0912)
Windows Live Photo Common (Version: 16.4.3505.0912)
Windows Live PIMT Platform (Version: 16.4.3505.0912)
Windows Live SOXE (Version: 16.4.3505.0912)
Windows Live SOXE Definitions (Version: 16.4.3505.0912)
Windows Live UX Platform (Version: 16.4.3505.0912)
Windows Live UX Platform Language Pack (Version: 16.4.3505.0912)
Windows Live Writer (Version: 16.4.3505.0912)
Windows Live Writer Resources (Version: 16.4.3505.0912)
WinRAR 4.20 (64-bit) (Version: 4.20.0)
Yawcam 0.3.9

========================= Memory info: ===================================

Percentage of memory in use: 66%
Total physical RAM: 4084.5 MB
Available physical RAM: 1349.92 MB
Total Pagefile: 8167.19 MB
Available Pagefile: 4286.77 MB
Total Virtual: 4095.88 MB
Available Virtual: 3984.63 MB

========================= Partitions: =====================================

1 Drive c: (OS) (Fixed) (Total:193.84 GB) (Free:22.01 GB) NTFS
2 Drive d: (New Volume) (Fixed) (Total:223.11 GB) (Free:113.83 GB) NTFS

========================= Users: ========================================

User accounts for \\MAHESHKJ-PC

Administrator            Chaya                    Guest                    
MaheshKJ                 


**** End of log ****
 



#4 jhayz

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Posted 17 February 2013 - 10:00 PM

First thing to do is backup your data immediately as the drive is not reliable and could fail. http://en.wikipedia.org/wiki/S.M.A.R.T.

05 Reallocated Sectors Count: 073 (073) Data 0000000234

The computer CPU reading is also running high

 

CPU Intel Core i7 720QM @ 1.60GHz: 77 °C

It needs to be checked internally, dusted and thermal paste reapplication.


Edited by jhayz, 17 February 2013 - 10:00 PM.

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#5 maheshdj

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Posted 18 February 2013 - 02:08 AM

do you think my system hanging issues are due to my systems over heating or so, please clarify i would contact my vendor of it



#6 hamluis

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Posted 18 February 2013 - 09:43 AM

Upper limit of CPU temperature operating range is 100 Celsius per http://www.cpu-world.com/CPUs/Core_i7/Intel-Core%20i7%20Mobile%20I7-720QM%20BY80607002907AH%20(BX80607I7720QM).html .

 

FWIW:  This install dates to 15 Dec 2012.

 

What specific Dell system is this, please?

 

When did your problems begin?

 

http://answers.microsoft.com/en-us/windows/forum/windows_7-system/vss-error-showing-in-event-viewer/34b62c1b-93e6-4848-a9a0-59e3f4019ebb

 

I would uninstall McAfee...and the Roxio backup program...run the system without both and see if symptoms continue.  Both of these programs are mentioned as possible contributors to the VSS errors.  Suitable replacements for both McAfee and your backup program are available.

 

Louis

 

 



#7 maheshdj

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Posted 07 March 2013 - 09:28 AM

dear sirs dont you think that unistalling the anti virus on my system isnt favourable or so, as am quite unsure if they are the ones spiking the system usage and over heating my system. Also on the other side I have this frequent heating up of the system, my system started heating up in 30 mins or so and I hear fan sounds running at high speeds too.

 

So is this an issue with my fan or so please clarify. As my current issue is my system works fine for a maximum 2 to 3 hours then it freezes and non responsive so i need to do a HRAD reboot to get back to work.



#8 jhayz

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Posted 09 March 2013 - 09:56 PM

The computer (motherboard and other components) and hard drive (back up ASAP) would eventually become unusable if you don't follow the suggestions immediately.


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#9 maheshdj

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Posted 10 March 2013 - 05:47 PM

Thanks for the info.

 

Well I have a DELL Studio XPS 1645

 

Also dell support suggests me to format my Hard Drive and check if the system freezing issues gets fixed or so.



Upper limit of CPU temperature operating range is 100 Celsius per http://www.cpu-world.com/CPUs/Core_i7/Intel-Core%20i7%20Mobile%20I7-720QM%20BY80607002907AH%20(BX80607I7720QM).html .

 

FWIW:  This install dates to 15 Dec 2012.

 

What specific Dell system is this, please?

 

When did your problems begin?

 

http://answers.microsoft.com/en-us/windows/forum/windows_7-system/vss-error-showing-in-event-viewer/34b62c1b-93e6-4848-a9a0-59e3f4019ebb

 

I would uninstall McAfee...and the Roxio backup program...run the system without both and see if symptoms continue.  Both of these programs are mentioned as possible contributors to the VSS errors.  Suitable replacements for both McAfee and your backup program are available.

 

Louis

 

 

Well I have a DELL Studio XPS 1645

 

Also dell support suggests me to format my Hard Drive and check if the system freezing issues gets fixed or so.



#10 jhayz

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Posted 11 March 2013 - 12:04 AM

You can follow the Dell support suggestions but make sure all files are backed up before performing a complete install. Good Luck.


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#11 maheshdj

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Posted 14 March 2013 - 05:58 AM

I have resintalled the Operating System, replaced the heat sync of my system and still see some slight heating issues of the account.

 

however am listing the hardware diagnostics let me know if there is anything that needs to be checked of my end too.

 

Screenshot - http://speccy.piriform.com/results/K1tT5EutVSVJnPNPv2B4Xm0

 

 

 

MiniToolBox by Farbar  Version:05-03-2013
Ran by MaheshKJ (administrator) on 14-03-2013 at 16:18:54
Running from "C:\Users\MaheshKJ\Downloads\Programs"
Windows 7 Ultimate  (X64)
Boot Mode: Normal
***************************************************************************

========================= Event log errors: ===============================

Application errors:
==================
Error: (03/14/2013 00:45:07 PM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Unexpected error querying for the IVssWriterCallback interface.  hr = 0x80070005, Access is denied.
.
This is often caused by incorrect security settings in either the writer or requestor process.


Operation:
   Gathering Writer Data

Context:
   Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}
   Writer Name: System Writer
   Writer Instance ID: {0cbfb30a-7fc7-43fc-84df-eb45f5859aab}

Error: (03/14/2013 00:21:50 PM) (Source: EventSystem) (User: )
Description: 80070005{AA44355E-6911-4447-BA5D-6720480579AF}-{00000000-0000-0000-0000-000000000000}-{00000000-0000-0000-0000-000000000000}

Error: (03/14/2013 03:15:00 AM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Unexpected error querying for the IVssWriterCallback interface.  hr = 0x80070005, Access is denied.
.
This is often caused by incorrect security settings in either the writer or requestor process.


Operation:
   Gathering Writer Data

Context:
   Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}
   Writer Name: System Writer
   Writer Instance ID: {922c0d64-6533-4567-96e1-6bf01ef6385c}

Error: (03/14/2013 02:45:33 AM) (Source: EventSystem) (User: )
Description: 80070005EventSystem.EventSubscription{AA44355E-6911-4447-BA5D-6720480579AF}-{00000000-0000-0000-0000-000000000000}-{00000000-0000-0000-0000-000000000000}wltrynt SENS Logon Spy Subscription

Error: (03/13/2013 09:11:23 PM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Unexpected error querying for the IVssWriterCallback interface.  hr = 0x80070005, Access is denied.
.
This is often caused by incorrect security settings in either the writer or requestor process.


Operation:
   Gathering Writer Data

Context:
   Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}
   Writer Name: System Writer
   Writer Instance ID: {c2c4fa96-277f-43eb-b345-a361e7d4c9a7}

Error: (03/13/2013 05:41:37 PM) (Source: EventSystem) (User: )
Description: 80070005EventSystem.EventSubscription{AA44355E-6911-4447-BA5D-6720480579AF}-{00000000-0000-0000-0000-000000000000}-{00000000-0000-0000-0000-000000000000}wltrynt SENS Logon Spy Subscription

Error: (03/13/2013 04:27:10 PM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Unexpected error querying for the IVssWriterCallback interface.  hr = 0x80070005, Access is denied.
.
This is often caused by incorrect security settings in either the writer or requestor process.


Operation:
   Gathering Writer Data

Context:
   Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}
   Writer Name: System Writer
   Writer Instance ID: {24597d7e-ae76-48a8-9def-a561cf8535d7}

Error: (03/13/2013 02:04:04 AM) (Source: Application Error) (User: )
Description: Faulting application name: pidgin.exe, version: 2.10.7.0, time stamp: 0x511b1a52
Faulting module name: liboscar.dll, version: 0.0.0.0, time stamp: 0x511b1a52
Exception code: 0xc0000005
Fault offset: 0x00015c48
Faulting process id: 0x730
Faulting application start time: 0xpidgin.exe0
Faulting application path: pidgin.exe1
Faulting module path: pidgin.exe2
Report Id: pidgin.exe3

Error: (03/12/2013 09:37:50 PM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Unexpected error querying for the IVssWriterCallback interface.  hr = 0x80070005, Access is denied.
.
This is often caused by incorrect security settings in either the writer or requestor process.


Operation:
   Gathering Writer Data

Context:
   Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}
   Writer Name: System Writer
   Writer Instance ID: {6729fa94-47fe-4c47-a1d6-f5bab713b150}

Error: (03/12/2013 06:55:38 PM) (Source: MsiInstaller) (User: NT AUTHORITY)
Description: Product: Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 -- Error 1935.An error occurred during the installation of assembly 'Microsoft.VC90.ATL,version="9.0.30729.6161",publicKeyToken="1fc8b3b9a1e18e3b",processorArchitecture="amd64",type="win32"'. Please refer to Help and Support for more information. HRESULT: 0x80070BC9. assembly interface: IAssemblyCacheItem, function: Commit, component: {74C57B6B-FF6E-3825-BED2-78E14E3E0E3C}


System errors:
=============
Error: (03/14/2013 00:47:51 PM) (Source: Service Control Manager) (User: )
Description: The Windows Update service hung on starting.

Error: (03/14/2013 00:42:43 PM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load:
RxFilter

Error: (03/14/2013 00:42:35 PM) (Source: Service Control Manager) (User: )
Description: The SessionLauncher service failed to start due to the following error:
%%2

Error: (03/14/2013 00:42:13 PM) (Source: atikmdag) (User: )
Description: Display is not active

Error: (03/14/2013 00:42:13 PM) (Source: atikmdag) (User: )
Description: CPLIB :: General - Invalid Parameter

Error: (03/14/2013 00:18:50 PM) (Source: atikmdag) (User: )
Description: Display is not active

Error: (03/14/2013 00:18:46 PM) (Source: BTHUSB) (User: )
Description: The local Bluetooth adapter has failed in an undetermined manner and will not be used. The driver has been unloaded.

Error: (03/14/2013 05:51:03 AM) (Source: DCOM) (User: )
Description: {209500FC-6B45-4693-8871-6296C4843751}

Error: (03/14/2013 03:12:52 AM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load:
RxFilter

Error: (03/14/2013 03:12:51 AM) (Source: Service Control Manager) (User: )
Description: The SessionLauncher service failed to start due to the following error:
%%2


Microsoft Office Sessions:
=========================

=========================== Installed Programs ============================

Adobe Flash Player 11 Plugin (Version: 11.6.602.180)
Adobe Reader XI (11.0.02) (Version: 11.0.02)
Adobe Shockwave Player 12.0 (Version: 12.0.0.112)
Advanced Audio FX Engine (Version: 1.12.05)
ATI AVIVO64 Codecs (Version: 10.7.0.40729)
ATI Catalyst Install Manager (Version: 3.0.732.0)
Broadcom Gigabit NetLink Controller (Version: 12.26.01)
Catalyst Control Center - Branding (Version: 1.00.0000)
Catalyst Control Center Core Implementation (Version: 2009.0729.2227.38498)
Catalyst Control Center Graphics Full Existing (Version: 2009.0729.2227.38498)
Catalyst Control Center Graphics Full New (Version: 2009.0729.2227.38498)
Catalyst Control Center Graphics Light (Version: 2009.0729.2227.38498)
Catalyst Control Center Graphics Previews Common (Version: 2009.0729.2227.38498)
Catalyst Control Center Graphics Previews Vista (Version: 2009.0729.2227.38498)
Catalyst Control Center InstallProxy (Version: 2009.0729.2227.38498)
Catalyst Control Center Localization All (Version: 2009.0729.2227.38498)
CCC Help Chinese Standard (Version: 2009.0729.2226.38498)
CCC Help Chinese Traditional (Version: 2009.0729.2226.38498)
CCC Help Danish (Version: 2009.0729.2226.38498)
CCC Help Dutch (Version: 2009.0729.2226.38498)
CCC Help English (Version: 2009.0729.2226.38498)
CCC Help Finnish (Version: 2009.0729.2226.38498)
CCC Help French (Version: 2009.0729.2226.38498)
CCC Help German (Version: 2009.0729.2226.38498)
CCC Help Italian (Version: 2009.0729.2226.38498)
CCC Help Japanese (Version: 2009.0729.2226.38498)
CCC Help Korean (Version: 2009.0729.2226.38498)
CCC Help Norwegian (Version: 2009.0729.2226.38498)
CCC Help Portuguese (Version: 2009.0729.2226.38498)
CCC Help Russian (Version: 2009.0729.2226.38498)
CCC Help Spanish (Version: 2009.0729.2226.38498)
CCC Help Swedish (Version: 2009.0729.2226.38498)
ccc-core-static (Version: 2009.0729.2227.38498)
ccc-utility64 (Version: 2009.0729.2227.38498)
Cisco EAP-FAST Module (Version: 2.2.14)
Cisco LEAP Module (Version: 1.0.19)
Cisco PEAP Module (Version: 1.1.6)
D3DX10 (Version: 15.4.2368.0902)
Dell Mobile Broadband Manager (Version: 6.1.1.4)
Dell Resource CD (Version: 1.00.0000)
Dell Touchpad (Version: 13.2.2.2)
Dell Webcam Central (Version: 1.40.05)
Dell Wireless WLAN Card Utility (Version: 5.30.21.0)
DirectXInstallService (Version: 9.0.2)
EMC 10 Content (Version: 1.0.035)
EMCGadgets64 (Version: 1.0.302)
FastAccess (Version: 2.4.8.1)
Google Talk (remove only)
Google Talk Plugin (Version: 3.15.2.12038)
GoToMeeting 5.4.0.1083 (Version: 5.4.0.1083)
HMA! Pro VPN 2.7.1.7 (Version: 2.7.1.7)
IDT Audio (Version: 1.0.6217.0)
Internet Download Manager
Junk Mail filter update (Version: 16.4.3505.0912)
Live! Cam Avatar Creator (Version: 4.6.3009.1)
McAfee Internet Security (Version: 12.1.253)
McAfee Online Backup (Version: 1.16.4.0)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft .NET Framework 4 Extended (Version: 4.0.30319)
Microsoft Application Error Reporting (Version: 12.0.6015.5000)
Microsoft Office Access MUI (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Access Setup Metadata MUI (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Excel MUI (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office InfoPath MUI (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Office 64-bit Components 2007 (Version: 12.0.4518.1014)
Microsoft Office Outlook MUI (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office PowerPoint MUI (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Professional Plus 2007 (Version: 12.0.4518.1014)
Microsoft Office Proof (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Proof (French) 2007 (Version: 12.0.4518.1014)
Microsoft Office Proof (Spanish) 2007 (Version: 12.0.4518.1014)
Microsoft Office Proofing (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Publisher MUI (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Shared 64-bit MUI (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Shared MUI (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Shared Setup Metadata MUI (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Word MUI (English) 2007 (Version: 12.0.4518.1014)
Microsoft SkyDrive (Version: 16.4.6013.0910)
Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.56336)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.61000)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (Version: 9.0.30729.6161)
Movie Maker (Version: 16.4.3505.0912)
MozBackup 1.5.1
Mozilla Firefox 19.0.2 (x86 en-US) (Version: 19.0.2)
Mozilla Maintenance Service (Version: 19.0.2)
MSVCRT (Version: 15.4.2862.0708)
MSVCRT_amd64 (Version: 15.4.2862.0708)
MSVCRT110 (Version: 16.4.1108.0727)
MSVCRT110_amd64 (Version: 16.4.1109.0912)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
Photo Gallery (Version: 16.4.3505.0912)
Pidgin (Version: 2.10.7)
pidgin-otr 4.0.0-1 (Version: 4.0.0-1)
PowerDVD DX (Version: 8.3.5424)
Quickset64 (Version: 9.6.8)
RICOH Media Driver ver.2.07.01.02 (Version: 2.07.01.02)
RICOH R5U8xx Media Driver ver.3.62.02 (Version: 3.62.02)
Roxio Activation Module (Version: 1.0)
Roxio BackOnTrack (Version: 1.3.0)
Roxio Central Audio (Version: 3.8.0)
Roxio Central Copy (Version: 3.8.0)
Roxio Central Core (Version: 3.8.0)
Roxio Central Data (Version: 3.8.0)
Roxio Central Tools (Version: 3.8.0)
Roxio Easy CD and DVD Burning (Version: 10.3)
Roxio Easy CD and DVD Burning (Version: 10.3.106)
Roxio Express Labeler 3 (Version: 3.2.1)
Roxio File Backup (Version: 1.3.0)
Roxio Update Manager (Version: 6.0.0)
Shared C Run-time for x64 (Version: 10.0.0)
Skype™ 6.2 (Version: 6.2.106)
Sonic CinePlayer Decoder Pack (Version: 4.3.0)
Tata Photon+ (Version: 11.030.01.09.628)
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2600217) (Version: 1)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office 2007 suites (KB2767916) 32-Bit Edition
Update for Microsoft Office Infopath 2007 Help (KB963662)
Update for Microsoft Office Outlook 2007 Junk Email Filter (KB2768024) 32-Bit Edition
Update for Microsoft Office Publisher 2007 Help (KB963667)
Update for Microsoft Office Script Editor Help (KB963671)
VLC media player 2.0.5 (Version: 2.0.5)
WIDCOMM Bluetooth Software (Version: 6.2.0.9600)
Windows Live Communications Platform (Version: 16.4.3505.0912)
Windows Live Essentials (Version: 16.4.3505.0912)
Windows Live Family Safety (Version: 16.4.3505.0912)
Windows Live ID Sign-in Assistant (Version: 7.250.4311.0)
Windows Live Installer (Version: 16.4.3505.0912)
Windows Live Mail (Version: 16.4.3505.0912)
Windows Live Messenger (Version: 16.4.3505.0912)
Windows Live MIME IFilter (Version: 16.4.3505.0912)
Windows Live Photo Common (Version: 16.4.3505.0912)
Windows Live PIMT Platform (Version: 16.4.3505.0912)
Windows Live SOXE (Version: 16.4.3505.0912)
Windows Live SOXE Definitions (Version: 16.4.3505.0912)
Windows Live UX Platform (Version: 16.4.3505.0912)
Windows Live UX Platform Language Pack (Version: 16.4.3505.0912)
Windows Live Writer (Version: 16.4.3505.0912)
Windows Live Writer Resources (Version: 16.4.3505.0912)

========================= Memory info: ===================================

Percentage of memory in use: 80%
Total physical RAM: 4084.5 MB
Available physical RAM: 779.91 MB
Total Pagefile: 8167.14 MB
Available Pagefile: 4357.14 MB
Total Virtual: 4095.88 MB
Available Virtual: 3984.61 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:195.31 GB) (Free:104.87 GB) NTFS
2 Drive d: () (Fixed) (Total:196.25 GB) (Free:153.19 GB) NTFS

========================= Users: ========================================

User accounts for \\MAHESHKJ-PC

Administrator            Guest                    MaheshKJ                 


**** End of log ****
 



#12 jhayz

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Posted 15 March 2013 - 08:10 AM

Do you still experience the freezing/bluescreens? Have you tried elevating a bit the laptop from the back where the ventilations are usually located or making sure they are not blocked? A cooling pad might help dissipate your thermal events.


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