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3 replies to this topic

#1 skorbee


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Posted 17 February 2013 - 05:03 AM

HELP!!!! I can't keep the PC turned on for more than 2 minutes at a time!!! I'm so very, very glad this older PC wasn't thrown away yet.


Things were fine on the new PC up until around 2 hours ago (midnight my time). Late in the day yesterday, the PC told me it had to be updated with some stuff. I thought it was odd that it had to close everything I had open. IIRC, it also restarted, but I might be wrong.


Then things were fine until midnight. Now I've got turned off & restarted about 12 times. NO FUN!!!



Any suggestions?




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#2 skorbee

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Posted 17 February 2013 - 01:01 PM



I *may* have found the answer here: http://answers.microsoft.com/en-us/windows/forum/windows_8-windows_update/systemserviceexception-in-windows-8/85463484-5109-41d6-9930-98b72310a04e?page=6&msgId=3077835d-158b-431d-b6ae-d90e9627f84b&tm=1361120210912


It's on page 4.


However, I'm not finding on the PC where it has an option to cease automatic Windows updates.


And in terms of deleting all previous updates, I've come close. LoL, whenever I get that far, the thing turns off and restarts again. I'll keep you posted....

#3 skorbee

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Posted 17 February 2013 - 01:23 PM

Ghost here is what worked for me.


Go either through safe mode or regularly. If you load windows the
regular way don't through at it to many tasks at once. From my
experience this is a cause for getting blue screens more frequently.


1) Turn off automatic windows updates. Through the control panel you can search for windows updates.


2) Then find the menu in the control panel that has all the installed updates on your pc. Remove them all!


3) Restart and you're done.

4) Then wait for an update that fixes the problem
When this guy says "remove them all", was he also referring to the updates prior to purchase? We've had this since late January. There are 59 updates, but 5 are from October. I just don't want to accidentally remove all of windows from my PC ....although I am tempted sometimes! devil.gif

#4 James Litten

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Posted 17 February 2013 - 02:19 PM



If that is indeed the fix to the problem then I would imagine that removing the updates it did right before the error occurred would be enough.


A quick way to get to that list is...


Start the computer


In the Metro screen start typing


Click SETTINGS beneath the search box



That should get you there quickly.



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