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Browsers taking forever to load, pages not connecting and a box I can't get rid


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3 replies to this topic

#1 otherones

otherones

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  • 30 posts
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  • Local time:12:54 AM

Posted 16 February 2013 - 08:08 PM

On all browsers my pages will not load most of the time or may start but freeze shortly after. It is also taking forever for the browser itself to load. Chrome seems to be the worst. In my previous post after running a program and reboot I got a floating box "Input Not Supported" box that bounces around the screen like a screensaver and stays on top of everything else. I also noticed I keep hearing clicking noises from the speakers also. Thank you so much for your help.

 
 
DDS (Ver_2012-11-20.01) - NTFS_x86 
Internet Explorer: 8.0.6001.18702  BrowserJavaVersion: 10.10.2
Run by Owner at 19:17:59 on 2013-02-16
Microsoft Windows XP Home Edition  5.1.2600.3.1252.1.1033.18.1471.578 [GMT -5:00]
.
AV: avast! Antivirus *Disabled/Updated* {7591DB91-41F0-48A3-B128-1A293FD8233D}
FW: AVG Firewall *Disabled* 
.
============== Running Processes ================
.
C:\WINDOWS\Explorer.EXE
C:\Program Files\AVAST Software\Avast\AvastSvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\hphmon05.exe
C:\Program Files\HP\Digital Imaging\Unload\hpqcmon.exe
C:\Program Files\VERIZONDM\bin\sprtcmd.exe
C:\Program Files\Verizon\Online Backup & Sharing\Auto Update\OnlineBackup.UpdateSystemTray.exe
C:\Program Files\Verizon\Online Backup & Sharing\vewatch.exe
C:\Program Files\LeapFrog\LeapFrog Connect\Monitor.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\AVAST Software\Avast\avastUI.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files\SUPERAntiSpyware\SASCORE.EXE
C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACService.exe
C:\Program Files\Adobe\Elements 11 Organizer\PhotoshopElementsFileAgent.exe
C:\Program Files\AOL Computer Checkup\AOLDefragSrv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Verizon\Online Backup & Sharing\Filesystem Watcher\DigiData.FilesystemWatcher.Service.Watcher.exe
C:\Program Files\Verizon\IHA_MessageCenter\Bin\Verizon_IHAMessageCenter.exe
C:\Program Files\Java\jre7\bin\jqs.exe
C:\Program Files\LeapFrog\LeapFrog Connect\CommandService.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamscheduler.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Verizon\Online Backup & Sharing\Scheduler\OnlineBackup.SchedulerService.exe
C:\Program Files\Common Files\Protexis\License Service\PsiService_2.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe
C:\Program Files\Microsoft Application Virtualization Client\sftvsa.exe
C:\Program Files\VERIZONDM\bin\sprtsvc.exe
C:\Program Files\VERIZONDM\bin\tgsrvc.exe
C:\Program Files\Microsoft Application Virtualization Client\sftlist.exe
C:\Program Files\Common Files\Microsoft Shared\Virtualization Handler\CVHSVC.EXE
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\System32\alg.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\WINDOWS\system32\svchost.exe -k DcomLaunch
C:\WINDOWS\system32\svchost.exe -k rpcss
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
C:\WINDOWS\System32\svchost.exe -k NetworkService
C:\WINDOWS\system32\svchost.exe -k LocalService
C:\WINDOWS\System32\svchost.exe -k LocalService
C:\WINDOWS\System32\svchost.exe -k imgsvc
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.google.com
BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Java™ Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - c:\program files\java\jre7\bin\ssv.dll
BHO: avast! WebRep: {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - c:\program files\avast software\avast\aswWebRepIE.dll
BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - c:\program files\microsoft office\office14\URLREDIR.DLL
BHO: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - c:\program files\java\jre7\bin\jp2ssv.dll
TB: avast! WebRep: {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - c:\program files\avast software\avast\aswWebRepIE.dll
uRun: [SUPERAntiSpyware] c:\program files\superantispyware\SUPERAntiSpyware.exe
uRun: [Skype] "c:\program files\skype\phone\Skype.exe" /minimized /regrun
uRun: [E2A6CA641BD771C06D3776C293639FEB79099F12._service_run] "c:\documents and settings\owner\local settings\application data\google\chrome\application\chrome.exe" --type=service
uRun: [AdobeBridge] <no file>
mRun: [HPHmon05] c:\windows\system32\hphmon05.exe
mRun: [CamMonitor] c:\program files\hp\digital imaging\unload\hpqcmon.exe
mRun: [APSDaemon] "c:\program files\common files\apple\apple application support\APSDaemon.exe"
mRun: [VERIZONDM] "c:\program files\verizondm\bin\sprtcmd.exe" /P VERIZONDM
mRun: [AppleSyncNotifier] c:\program files\common files\apple\mobile device support\AppleSyncNotifier.exe
mRun: [vProt] "c:\program files\avg secure search\vprot.exe"
mRun: [Online Backup Auto Update] "c:\program files\verizon\online backup & sharing\auto update\OnlineBackup.UpdateSystemTray.exe"
mRun: [Vault Explorer Cache Watcher] c:\program files\verizon\online backup & sharing\vewatch.exe
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [AdobeAAMUpdater-1.0] "c:\program files\common files\adobe\oobe\pdapp\uwa\UpdaterStartupUtility.exe"
mRun: [SwitchBoard] c:\program files\common files\adobe\switchboard\SwitchBoard.exe
mRun: [AdobeCS6ServiceManager] "c:\program files\common files\adobe\cs6servicemanager\CS6ServiceManager.exe" -launchedbylogin
mRun: [Monitor] "c:\program files\leapfrog\leapfrog connect\Monitor.exe"
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [avast] "c:\program files\avast software\avast\avastUI.exe" /nogui
StartupFolder: c:\docume~1\owner\startm~1\programs\startup\autoru~1\aoldis~1\onenot~1.lnk - c:\program files\microsoft office\office12\ONENOTEM.EXE
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\cnetwi~1.lnk - c:\program files\cnet\wireless lan driver and utility\RtWLan.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\autoru~1\aoldis~1\hpdigi~1.lnk - c:\program files\hp\digital imaging\bin\hpqtra08.exe
uPolicies-Explorer: NoDriveTypeAutoRun = dword:323
uPolicies-Explorer: NoDriveAutoRun = dword:67108863
uPolicies-Explorer: NoDrives = dword:0
uPolicies-Explorer: NoFileUrl = dword:0
uPolicies-Explorer: NoUpdateCheck = dword:0
mPolicies-Explorer: NoDriveAutoRun = dword:67108863
mPolicies-Explorer: NoDriveTypeAutoRun = dword:323
mPolicies-Explorer: NoDrives = dword:0
mPolicies-Windows\System: Allow-LogonScript-NetbiosDisabled = dword:1
mPolicies-Explorer: NoDriveTypeAutoRun = dword:323
mPolicies-Explorer: NoDriveAutoRun = dword:67108863
IE: E&xport to Microsoft Excel - c:\progra~1\mi1933~1\office14\EXCEL.EXE/3000
IE: Se&nd to OneNote - c:\progra~1\mi1933~1\office14\ONBttnIE.dll/105
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\program files\microsoft office\office14\ONBttnIE.dll
IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - c:\program files\microsoft office\office14\ONBttnIELinkedNotes.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503}
DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} - hxxp://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cab
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://download.microsoft.com/download/C/0/C/C0CBBA88-A6F2-48D9-9B0E-1719D1177202/LegitCheckControl.cab
DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} - hxxp://upload.facebook.com/controls/2009.07.28_v5.5.8.1/FacebookPhotoUploader55.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_31-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab
DPF: {9C23D886-43CB-43DE-B2DB-112A68D7E10A} - hxxp://lads.myspace.com/upload/MySpaceUploader2.cab
DPF: {CAFEEFAC-0014-0002-0000-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.4.2/jinstall-1_4_2-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0031-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_31-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_31-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
TCP: NameServer = 192.168.1.1
TCP: Interfaces\{1AAF4A21-75AB-4FAE-97C4-3EB45F0F4505} : DHCPNameServer = 192.168.1.1
TCP: Interfaces\{AC0B9AA5-EB34-45E5-85F5-C34D0B47CEEB} : DHCPNameServer = 192.168.1.1
Handler: AutorunsDisabled - <Clsid value has no data>
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\program files\common files\skype\Skype4COM.dll
Notify: igfxcui - igfxsrvc.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: SABShellExecuteHook Class - {5AE067D3-9AFB-48E0-853A-EBB7F4A000DA} - c:\program files\superantispyware\SASSEH.DLL
mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "c:\program files\google\chrome\application\24.0.1312.57\installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\documents and settings\owner\application data\mozilla\firefox\profiles\p0qyhf4z.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com/help/ig/hp/
FF - plugin: c:\documents and settings\owner\application data\facebook\npfbplugin_1_0_3.dll
FF - plugin: c:\documents and settings\owner\local settings\application data\google\update\1.3.21.123\npGoogleUpdate3.dll
FF - plugin: c:\documents and settings\owner\local settings\application data\unity\webplayer\loader\npUnity3D32.dll
FF - plugin: c:\progra~1\mi1933~1\office14\NPAUTHZ.DLL
FF - plugin: c:\progra~1\mi1933~1\office14\NPSPWRAP.DLL
FF - plugin: c:\program files\adobe\reader 10.0\reader\air\nppdf32.dll
FF - plugin: c:\program files\common files\adobe\oobe\pdapp\ccm\utilities\npAdobeAAMDetect32.dll
FF - plugin: c:\program files\common files\adobe\oobe\pdapp\ccm\utilities\npAdobeAAMDetect64.dll
FF - plugin: c:\program files\common files\avg secure search\sitesafetyinstaller\14.1.7\npsitesafety.dll
FF - plugin: c:\program files\google\google earth\plugin\npgeplugin.dll
FF - plugin: c:\program files\google\update\1.3.21.123\npGoogleUpdate3.dll
FF - plugin: c:\program files\java\jre7\bin\plugin2\npjp2.dll
FF - plugin: c:\program files\mozilla firefox\plugins\NPcol400.dll
FF - plugin: c:\program files\mozilla firefox\plugins\NPcol500.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npCouponPrinter.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npmidas.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npMozCouponPrinter.dll
FF - plugin: c:\program files\viewpoint\viewpoint media player\npViewpoint.dll
FF - plugin: c:\windows\system32\macromed\flash\NPSWF32_11_5_502_149.dll
FF - plugin: c:\windows\system32\npDeployJava1.dll
FF - plugin: c:\windows\system32\npptools.dll
FF - ExtSQL: !HIDDEN! 2009-08-07 03:00; {20a82645-c095-46ed-80e3-08825760534b}; c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\DotNetAssistantExtension
.
============= SERVICES / DRIVERS ===============
.
R1 A2DDA;A2 Direct Disk Access Support Driver;c:\documents and settings\administrator\desktop\emsisoftemergencykit\run\a2ddax86.sys [2013-2-12 17904]
R1 aswSnx;aswSnx;c:\windows\system32\drivers\aswSnx.sys [2013-2-14 738504]
R1 aswSP;aswSP;c:\windows\system32\drivers\aswSP.sys [2013-2-14 361032]
R1 avgtp;avgtp;c:\windows\system32\drivers\avgtpx86.sys [2012-8-30 33112]
R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\sasdifsv.sys [2011-7-22 12880]
R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2011-7-12 67664]
R1 SBRE;SBRE;c:\windows\system32\drivers\SBREDrv.sys [2011-5-24 98392]
R2 !SASCORE;SAS Core Service;c:\program files\superantispyware\SASCore.exe [2012-7-11 116608]
R2 AdobeActiveFileMonitor11.0;Adobe Active File Monitor V11;c:\program files\adobe\elements 11 organizer\PhotoshopElementsFileAgent.exe [2012-9-23 171600]
R2 AOLDiskOptimizer;AOLDiskOptimizer;c:\program files\aol computer checkup\AOLDefragSrv.exe [2010-12-5 248328]
R2 aswFsBlk;aswFsBlk;c:\windows\system32\drivers\aswFsBlk.sys [2013-2-14 21256]
R2 avast! Antivirus;avast! Antivirus;c:\program files\avast software\avast\AvastSvc.exe [2013-2-14 44808]
R2 cvhsvc;Client Virtualization Handler;c:\program files\common files\microsoft shared\virtualization handler\CVHSVC.EXE [2012-1-4 822624]
R2 FilesystemWatcher;Filesystem Watcher;c:\program files\verizon\online backup & sharing\filesystem watcher\DigiData.FilesystemWatcher.Service.Watcher.exe [2010-2-2 24576]
R2 IHA_MessageCenter;IHA_MessageCenter;c:\program files\verizon\iha_messagecenter\bin\Verizon_IHAMessageCenter.exe [2012-6-11 352248]
R2 MBAMScheduler;MBAMScheduler;c:\program files\malwarebytes' anti-malware\mbamscheduler.exe [2012-12-20 398184]
R2 MBAMService;MBAMService;c:\program files\malwarebytes' anti-malware\mbamservice.exe [2011-8-24 682344]
R2 OnlineBackupSchedulerService;Online Backup Scheduler;c:\program files\verizon\online backup & sharing\scheduler\OnlineBackup.SchedulerService.exe [2010-2-10 20480]
R2 sftlist;Application Virtualization Client;c:\program files\microsoft application virtualization client\sftlist.exe [2011-10-1 508776]
R2 sprtsvc_verizondm;SupportSoft Sprocket Service (verizondm);c:\program files\verizondm\bin\sprtsvc.exe [2011-5-16 206120]
R2 tgsrvc_verizondm;SupportSoft Repair Service (verizondm);c:\program files\verizondm\bin\tgsrvc.exe [2011-5-16 185640]
R3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [2011-8-24 21104]
R3 Sftfs;Sftfs;c:\windows\system32\drivers\Sftfsxp.sys [2009-12-2 584680]
R3 Sftplay;Sftplay;c:\windows\system32\drivers\Sftplayxp.sys [2009-12-2 209512]
R3 Sftredir;Sftredir;c:\windows\system32\drivers\Sftredirxp.sys [2009-12-2 20584]
R3 Sftvol;Sftvol;c:\windows\system32\drivers\Sftvolxp.sys [2009-12-2 18280]
R3 sftvsa;Application Virtualization Service Agent;c:\program files\microsoft application virtualization client\sftvsa.exe [2011-10-1 219496]
R3 udsstub;USBDeviceShare USB Device Stub;c:\windows\system32\drivers\udsstub.sys [2013-2-14 16000]
S2 SkypeUpdate;Skype Updater;c:\program files\skype\updater\Updater.exe [2012-7-13 160944]
S2 vToolbarUpdater14.1.7;vToolbarUpdater14.1.7;c:\program files\common files\avg secure search\vtoolbarupdater\14.1.7\toolbarupdater.exe --> c:\program files\common files\avg secure search\vtoolbarupdater\14.1.7\ToolbarUpdater.exe [?]
S3 ATMFBUS;A600 USB Composite Device Driver;c:\windows\system32\drivers\atmfbus.sys --> c:\windows\system32\drivers\ATMFBUS.sys [?]
S3 ATMFCVsp;A600 Cricket CM Port;c:\windows\system32\drivers\atmfcvsp.sys --> c:\windows\system32\drivers\ATMFCVsp.sys [?]
S3 ATMFFLT;A600 USB Modem Installation CD;c:\windows\system32\drivers\atmfflt.sys --> c:\windows\system32\drivers\ATMFFLT.sys [?]
S3 ATMFMdm;A600 Cricket EVDO Modem;c:\windows\system32\drivers\atmfmdm.sys --> c:\windows\system32\drivers\ATMFMdm.sys [?]
S3 ATMFNET;A600 Cricket EVDO Network Adapter;c:\windows\system32\drivers\atmfnet.sys --> c:\windows\system32\drivers\ATMFNET.sys [?]
S3 ATMFNVsp;A600 Cricket NMEA Port Serial Port;c:\windows\system32\drivers\atmfnvsp.sys --> c:\windows\system32\drivers\ATMFNVsp.sys [?]
S3 ATMFVsp;A600 Cricket Diagnostics Port;c:\windows\system32\drivers\atmfvsp.sys --> c:\windows\system32\drivers\ATMFVsp.sys [?]
S3 dsiarhwprog;dsiarhwprog;c:\windows\system32\drivers\dsiarhwprog.sys [2010-12-5 29184]
S3 massfilter;Mass Storage Filter Driver;c:\windows\system32\drivers\massfilter.sys --> c:\windows\system32\drivers\massfilter.sys [?]
S3 NWUSBCDFIL;Novatel Wireless Installation CD;c:\windows\system32\drivers\NwUsbCdFil.sys [2010-7-8 20480]
S3 NWUSBModem_000;Novatel Wireless USB Modem Driver (vGEN);c:\windows\system32\drivers\nwusbmdm_000.sys [2010-7-8 176384]
S3 NWUSBPort_000;Novatel Wireless USB Status Port Driver (vGEN);c:\windows\system32\drivers\nwusbser_000.sys [2010-7-8 176384]
S3 NWUSBPort2_000;Novatel Wireless USB Status2 Port Driver (vGEN);c:\windows\system32\drivers\nwusbser2_000.sys [2010-7-8 176384]
S3 Revoflt;Revoflt;c:\windows\system32\drivers\revoflt.sys [2011-9-10 27064]
S3 RTL8192cu;Realtek RTL8192CU Wireless LAN 802.11n USB 2.0 Network Adapter;c:\windows\system32\drivers\rtl8192cu.sys [2011-7-26 907624]
S3 SMSIVZAM5;SMSIVZAM5 NDIS Protocol Driver;c:\progra~1\verizo~1\vzacce~1\SMSIVZAM5.SYS [2010-4-14 32408]
S3 SwitchBoard;Adobe SwitchBoard;c:\program files\common files\adobe\switchboard\SwitchBoard.exe [2010-2-19 517096]
S3 ZTEusbgps;ZTE GPS Port;c:\windows\system32\drivers\zteusbgps.sys --> c:\windows\system32\drivers\ZTEusbgps.sys [?]
S3 ZTEusbnmeaext;ZTE NMEAExt Port;c:\windows\system32\drivers\zteusbnmeaext.sys --> c:\windows\system32\drivers\ZTEusbnmeaext.sys [?]
S4 mrtRate;mrtRate; [x]
S4 NSL;Norton Safe Web Lite;c:\program files\norton safe web lite\engine\1.0.1.8\ccSvcHst.exe [2010-11-17 126904]
.
=============== File Associations ===============
.
FileExt: .vbs: VBSFile=NOTEPAD.EXE %1
FileExt: .js: JSFile=NOTEPAD.EXE %1
FileExt: .jse: JSEFile=NOTEPAD.EXE %1
FileExt: .wsf: WSFFile=NOTEPAD.EXE %1
.
=============== Created Last 30 ================
.
2013-02-15 04:54:53    16000    ----a-w-    c:\windows\system32\drivers\udsstub.sys
2013-02-15 04:41:00    738504    ----a-w-    c:\windows\system32\drivers\aswSnx.sys
2013-02-15 04:39:53    41224    ----a-w-    c:\windows\avastSS.scr
2013-02-15 04:39:22    --------    d-----w-    c:\program files\AVAST Software
2013-02-15 04:39:22    --------    d-----w-    c:\documents and settings\all users\application data\AVAST Software
2013-02-15 04:18:45    --------    d-----w-    c:\documents and settings\owner\local settings\application data\Innovative Solutions
2013-02-15 04:18:39    --------    d-----w-    c:\program files\Innovative Solutions
2013-02-15 03:52:30    --------    d-----w-    c:\program files\Unknown Device Identifier
2013-02-14 01:06:50    --------    d-----w-    c:\documents and settings\owner\local settings\application data\NPE
2013-02-14 00:18:17    --------    d-----w-    C:\TDSSKiller_Quarantine
2013-02-13 19:57:57    --------    d-----w-    c:\program files\ESET
2013-02-13 18:29:27    --------    d-----w-    c:\program files\SUPERAntiSpyware
2013-02-12 22:37:53    --------    d-----w-    c:\windows\ERUNT
2013-02-12 22:37:48    --------    d-----w-    C:\JRT
2013-02-08 02:33:33    16365936    ----a-w-    c:\windows\system32\FlashPlayerInstaller.exe
2013-01-26 15:54:22    205072    ----a-w-    c:\windows\system32\drivers\tmcomm.sys
2013-01-25 22:02:03    19352    ----a-w-    c:\program files\mozilla firefox\xpcom.dll
2013-01-25 22:02:03    17802648    ----a-w-    c:\program files\mozilla firefox\xul.dll
2013-01-25 22:02:02    96664    ----a-w-    c:\program files\mozilla firefox\webapprt-stub.exe
2013-01-25 22:02:02    271768    ----a-w-    c:\program files\mozilla firefox\updater.exe
2013-01-25 22:02:02    157712    ----a-w-    c:\program files\mozilla firefox\webapp-uninstaller.exe
2013-01-25 22:02:01    92056    ----a-w-    c:\program files\mozilla firefox\smime3.dll
2013-01-25 22:02:01    864656    ----a-w-    c:\program files\mozilla firefox\uninstall\helper.exe
2013-01-25 22:02:01    155544    ----a-w-    c:\program files\mozilla firefox\ssl3.dll
2013-01-25 22:02:01    151960    ----a-w-    c:\program files\mozilla firefox\softokn3.dll
2013-01-24 14:19:42    --------    d-----w-    c:\documents and settings\owner\local settings\application data\Trend Micro
2013-01-24 14:15:04    --------    d-----w-    c:\documents and settings\all users\application data\Trend Micro
.
==================== Find3M  ====================
.
2013-02-10 17:01:02    33112    ----a-w-    c:\windows\system32\drivers\avgtpx86.sys
2013-02-08 02:33:39    697712    ----a-w-    c:\windows\system32\FlashPlayerApp.exe
2013-02-08 02:33:38    74096    ----a-w-    c:\windows\system32\FlashPlayerCPLApp.cpl
2013-01-26 03:55:44    552448    ----a-w-    c:\windows\system32\oleaut32.dll
2013-01-12 01:00:19    93640    ----a-w-    c:\windows\system32\WindowsAccessBridge.dll
2013-01-12 01:00:17    859072    ----a-w-    c:\windows\system32\npDeployJava1.dll
2013-01-12 01:00:17    779704    ----a-w-    c:\windows\system32\deployJava1.dll
2013-01-12 01:00:17    143872    ----a-w-    c:\windows\system32\javacpl.cpl
2013-01-07 01:16:02    2193024    ------w-    c:\windows\system32\ntoskrnl.exe
2013-01-07 00:36:58    2069760    ------w-    c:\windows\system32\ntkrnlpa.exe
2013-01-04 01:20:00    1867264    ----a-w-    c:\windows\system32\win32k.sys
2013-01-02 06:49:10    148992    ----a-w-    c:\windows\system32\mpg2splt.ax
2013-01-02 06:49:10    1292288    ----a-w-    c:\windows\system32\quartz.dll
2012-12-26 20:16:29    916480    ----a-w-    c:\windows\system32\wininet.dll
2012-12-26 20:16:28    43520    ----a-w-    c:\windows\system32\licmgr10.dll
2012-12-26 20:16:28    1469440    ----a-w-    c:\windows\system32\inetcpl.cpl
2012-12-24 06:40:59    385024    ----a-w-    c:\windows\system32\html.iec
2012-12-16 12:23:59    290560    ----a-w-    c:\windows\system32\atmfd.dll
2012-12-14 21:49:28    21104    ----a-w-    c:\windows\system32\drivers\mbam.sys
.
============= FINISH: 19:19:29.23 ===============
 

Attached Files



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#2 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
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  • Gender:Male
  • Location:Puerto rico
  • Local time:01:54 AM

Posted 16 February 2013 - 08:33 PM


Greetings and Welcome to The Forums!!

My name is Gringo and I'll be glad to help you with your malware problems.

I have put together somethings for you to keep in mind while I am helping you to make things go easier and faster for both of us

  • Please do not run any tools unless instructed to do so.
    • We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.
  • Please do not attach logs or use code boxes, just copy and paste the text.
    • Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.
  • Please read every post completely before doing anything.
    • Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.
  • Please provide feedback about your experience as we go.
    • A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.
NOTE: At the top of your post, click on the Watch Topic Button, select Immediate Notification, and click on Proceed. This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of heartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.




These are the programs I would like you to run next, if you have any problems with these just skip it and run the next one.

-Security Check-
  • Download Security Check by screen317 from here.
    • Save it to your Desktop.
    • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
    • A Notepad document should open automatically called checkup.txt; please post the contents of that document.
-AdwCleaner-
  • Please download AdwCleaner by Xplode onto your desktop.
    • Close all open programs and internet browsers.
    • Double click on AdwCleaner.exe to run the tool.
    • Click on Delete.
    • Confirm each time with Ok.
    • Your computer will be rebooted automatically. A text file will open after the restart.
    • Please post the content of that logfile with your next answer.
    • You can find the logfile at C:\AdwCleaner[S1].txt as well.
--RogueKiller--
  • Download & SAVE to your Desktop RogueKiller or from here
    • Quit all programs that you may have started.
    • Please disconnect any USB or external drives from the computer before you run this scan!
    • For Vista or Windows 7, right-click and select "Run as Administrator to start"
    • For Windows XP, double-click to start.
    • Wait until Prescan has finished ...
    • Then Click on "Scan" button
    • Wait until the Status box shows "Scan Finished"
    • click on "delete"
    • Wait until the Status box shows "Deleting Finished"
    • Click on "Report" and copy/paste the content of the Notepad into your next reply.
    • The log should be found in RKreport[1].txt on your Desktop
    • Exit/Close RogueKiller+
Gringo
Greetings and Welcome to The Forums!!

My name is Gringo and I'll be glad to help you with your malware problems.

I have put together somethings for you to keep in mind while I am helping you to make things go easier and faster for both of us

  • Please do not run any tools unless instructed to do so.
    • We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.
  • Please do not attach logs or use code boxes, just copy and paste the text.
    • Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.
  • Please read every post completely before doing anything.
    • Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.
  • Please provide feedback about your experience as we go.
    • A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.
NOTE: At the top of your post, click on the Watch Topic Button, select Immediate Notification, and click on Proceed. This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of heartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.




These are the programs I would like you to run next, if you have any problems with these just skip it and run the next one.

-Security Check-
  • Download Security Check by screen317 from here.
    • Save it to your Desktop.
    • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
    • A Notepad document should open automatically called checkup.txt; please post the contents of that document.
-AdwCleaner-
  • Please download AdwCleaner by Xplode onto your desktop.
    • Close all open programs and internet browsers.
    • Double click on AdwCleaner.exe to run the tool.
    • Click on Delete.
    • Confirm each time with Ok.
    • Your computer will be rebooted automatically. A text file will open after the restart.
    • Please post the content of that logfile with your next answer.
    • You can find the logfile at C:\AdwCleaner[S1].txt as well.
--RogueKiller--
  • Download & SAVE to your Desktop RogueKiller or from here
    • Quit all programs that you may have started.
    • Please disconnect any USB or external drives from the computer before you run this scan!
    • For Vista or Windows 7, right-click and select "Run as Administrator to start"
    • For Windows XP, double-click to start.
    • Wait until Prescan has finished ...
    • Then Click on "Scan" button
    • Wait until the Status box shows "Scan Finished"
    • click on "delete"
    • Wait until the Status box shows "Deleting Finished"
    • Click on "Report" and copy/paste the content of the Notepad into your next reply.
    • The log should be found in RKreport[1].txt on your Desktop
    • Exit/Close RogueKiller+
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 otherones

otherones
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  • Members
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  • Local time:12:54 AM

Posted 16 February 2013 - 09:20 PM

Please CLOSE this post as It was posted 3 times. One is already closed and this one should be also. Thank you so very much. Gringo thank you as you have replied to my other post and I will keep that one active. Many thanks



#4 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:01:54 AM

Posted 16 February 2013 - 09:34 PM

very good!!
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University




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