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IE 8 tab browsing disabled Ctrl+n doesn't work.


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#1 1063

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Posted 16 February 2013 - 01:06 PM

I had to disable all tab browsing for a client in their IE 8.  I then showed the client how to bring up a new window with ctrl+n to provide them a quicker way than clicking for a new window.

 

Two days later, client comes back and says Ctrl+n doesn't open a new window anymore. It is a desktop running wins 7 pro.  I try the ctrl+n (left ctrl key first) and nothing happens. I try ctrl+n (right key next) and nothing happens. Ctrl+C, +V and others work fine.

So it is not hardware.

 

I reopened IE same problem. I was told to check if single view or other settings were enabled in IE but the only settings I find are under the Tab settings which when I disabled tabs in IE 8 these options are greyed out.

 

Of course, the client can click to open a new window, but I am puzzled as to what happened. 

 

Anyone else run into this?

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#2 Broni

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Posted 16 February 2013 - 02:06 PM

Reset Internet Explorer.
Go here: http://support.microsoft.com/kb/923737 and run "FixIt" procedure.
Make sure you follow ALL steps listed there.


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#3 1063

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Posted 16 February 2013 - 02:35 PM

Is there an alternative to resetting?  This client has multiple add-ins that are required to run and I would like to avoid reinstalling them if at all possible. Thanks.



#4 Broni

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Posted 16 February 2013 - 02:38 PM

One or more of those addons may be the possible culprit.


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#5 4dude

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Posted 19 February 2013 - 02:01 AM

You could try a SYSTEM RESTORE to when CTRL-N worked (Then ya wouldnt have to put all the plugins back in)


Good luck buddy!

Edited by 4dude, 19 February 2013 - 02:01 AM.


#6 1063

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Posted 19 February 2013 - 08:33 PM

Sigh. Apparently 3 restarts allowed it to work again. scratchhead.gif

I was headed back on site visited that client and it worked again. 

 

Thanks anyway.



#7 Broni

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Posted 19 February 2013 - 08:36 PM


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#8 4dude

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Posted 06 March 2013 - 10:08 AM

Very good,im glad shes working for ya again!!




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