Recently I have been receiving alerts from my anti-virus (VIPRE Business) that a threat has been found by Active Protection. Threat Name: Backdoor.Win32.Qakbot.n (v)
The program informs me that in order to remove the threat, a reboot is required and asks me if I want to reboot now. The first time it came up, I rebooted immediately and when the computer came back up, the alert did too shortly after.
So I updated and ran a Deep Scan from the VIPRE program and it found no threats.
I updated and ran a Full Scan with Malwarebytes Anti-Malware and it found no threats.
I ran the TDSSKiller Anti-Rootkit utility tool from Kaspersky.com and it found no threats.
I rebooted the machine again after VIPRE informed me that a reboot was required to remove Backdoor.Win32.Qakbot.n
When the computer came back up, so did the alert again.
I do not know how to proceed. Any assistance would be most appreciated.
Dell Latitude Laptop e6420
Windows 7 Pro (64 bit) w/ Service Pack 1 installed
Processor: Intel Core i5-2520M CPU @ 2.50 Ghz 2.50Ghz
Installed memory (RAM): 8.00 GB
I can provide any other information required, just let me know what is needed. I can also install, update and run programs without issue and my files do not seem to be affected. I also do not see re-directs or pop-ups on my machine that would interfere with any removal steps. I am also familiar with advanced boot options such as safe mode so feel free to request that as well.
Edited by cardinalix, 16 February 2013 - 12:00 PM.