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Win32/Small.CA virus (Not Detected with AntiVirus Software)


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#1 yaward

yaward

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Posted 16 February 2013 - 12:38 AM

Good Evening,

 

Hopefully you are able to assist.  I am not sure how this happened since I use my laptop more than anything else, but my desktop display a "Win32/Small.CA virus" on the Microsoft error page.  WHAT ON EARTH!  Please let me know what you wil need.  As a aside, I also have a slow system as of late.  A screen will pop up that a "Script is running and causing it to slow dow; click stop to stop etc."  Could you also assist in this area?  I am willing to provide what is needed to get these issues resolved as soon as possible,  

 

Thanks!



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#2 noknojon

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Posted 16 February 2013 - 05:35 AM

Hello yaward and Welcome -

Please download both Malwarebytes Anti-Malware Free and SUPERAntiSpyware Free
Install and Update both programs, then run a Full scan with these programs. They will produce a log when finished.
Please post the logs back here -

 

Please run a free online scan with the ESET Online Scanner

Disable your antivirus program - Information on A/V control (temp disable) HERE if needed
Tick the box next to YES, I accept the Terms of Use
Click Start
Accept any security warnings from your browser.
Check Scan archives
Click Start
ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
When the scan completes, click on List of found threats
Click on Export to text file , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
NOTE. If ESET doesn't find any threats it will NOT produce any log.

 

Download AdWare Cleaner and install it
Close all open programs and browsers as the program will reboot your computer
NOTE: You may need to disable your Antivirus while this runs Information on A/V control (temp disable) HERE if needed
XP users Double click on the program to run it
Note: Vista and Windows users, Right click and select Run as Admin......
Select DELETE
Confirm each time with OK
Your computer will Reboot and a notepad text will show the results
Please post that back here
 

Download Junkware Removal Tool
Disable your Antivirus program if required Information is above.
For vista and windows 7 right click on the tool and select run as administrator
After the scan is completed, post the generated log here.
 

Remove temporary and junk files Run after you complete the above steps -
To clean out your temporary internet files and temp files.
Download TFC by OldTimer from HERE to your desktop.
Double-click TFC.exe to run it.
Note: If you are running on Vista / Windows7, right-click on the file and choose Run As Administrator
TFC will close all programs when run, so make sure you have saved all your work before you begin.
* Click the Start button to begin the cleaning process.
* Depending on how often you clean temp files, execution time should be anywhere from a few seconds to a minute or two.
* Please let TFC run uninterrupted until it is finished.
Once TFC is finished it should restart your computer. If it does not, please manually restart the computer yourself to ensure a complete cleaning.

 

Download Security Check by Screen317 from HERE and save it to your Desktop.
* Double-click SecurityCheck.exe
* Follow the onscreen instructions inside of the black box.
* A Notepad document should open automatically called checkup.txt; please post the contents of that document.
Note: If a security program requests permission to access the Internet, allow it to do so.

 

Thank You -

Spelling Edits -


Edited by noknojon, 16 February 2013 - 05:43 AM.





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