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I Think I'm Clean, But U Never Know


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1 reply to this topic

#1 TurboGeek

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Posted 01 April 2006 - 03:21 PM

Okay, I am a fairly computer-savvy person. The extent of my knowledge goes to writing Java applications. But I'm fairly new to removing malware. I think I've gotten rid of most of it, thanks to all the tutorials on the site, but I just wanted to make sure.

HijackThis says:



Logfile of HijackThis v1.99.1
Scan saved at 12:12:11 PM, on 4/1/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Avast4\aswUpdSv.exe
C:\Program Files\Avast4\ashServ.exe
C:\WINDOWS\System32\CTsvcCDA.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\Program Files\Avast4\ashMaiSv.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\Program Files\Avast4\ashWebSv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\Program Files\Common Files\AOL\1143073013\ee\AOLSoftware.exe
C:\PROGRA~1\Avast4\ashDisp.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\MA311 PCI Adapter Configuration Utility\wlanutil.exe
c:\program files\common files\aol\1143073013\ee\aim6.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\system32\msiexec.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\HJT\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.simcity.com/
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O3 - Toolbar: TextAloud - {F053C368-5458-45B2-9B4D-D8914BDDDBFF} - C:\PROGRA~1\TEXTAL~1\TAForIE.dll
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1143073013\ee\AOLSoftware.exe
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Aim6] "C:\Program Files\Common Files\AOL\Launch\AOLLaunch.exe" /d locale=en-US ee://aol/imApp
O4 - HKCU\..\Run: [Nrss] "C:\WINDOWS\system32\CROSOF~1\spoolsv.exe" -vt mt
O4 - Global Startup: ATI CATALYST System Tray.lnk = C:\Program Files\ATI Technologies\ATI.ACE\CLI.exe
O4 - Global Startup: Configuration Utility.lnk = C:\Program Files\MA311 PCI Adapter Configuration Utility\wlanutil.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {54B52E52-8000-4413-BD67-FC7FE24B59F2} (EARTPatchX Class) - http://simcity.ea.com/update/EARTPX.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat...b?1142913145233
O16 - DPF: {BC18E6DF-BE57-4580-93E8-F228F9A133AA} (MaxisSimCity4LotTeleX Control) - http://simcity.ea.com/exchange/lots/telepo...ty4LotTeleX.cab
O16 - DPF: {BF985246-09BF-11D2-BE62-006097DF57F6} (SimCityX Control) - http://simcity.ea.com/play/classic/SimCityX.cab
O16 - DPF: {C36661D7-3590-45B1-80B5-520839E94DAD} (MaxisSimCity4PatcherX Control) - http://simcity.ea.com/update/MaxisSimCity4PatcherX.cab
O20 - Winlogon Notify: winind32 - C:\WINDOWS\SYSTEM32\winind32.dll
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - Unknown owner - C:\Program Files\Avast4\aswUpdSv.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: avast! Antivirus - Unknown owner - C:\Program Files\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - Unknown owner - C:\Program Files\Avast4\ashMaiSv.exe" /service (file missing)
O23 - Service: avast! Web Scanner - Unknown owner - C:\Program Files\Avast4\ashWebSv.exe" /service (file missing)
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.exe

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m

#2 Glaswegian

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Posted 03 April 2006 - 03:16 PM

Hi and welcome to Bleeping Computer. You may wish to Subscribe to this thread (Options) so that you are notified when you receive a reply.


There are a few things in your log that we can clean out. Can I ask what programmes you have already used?


Please print out or copy this page to Notepad in order to assist you when carrying out the following instructions.


Disable Microsoft Antispyware/Defender

Please disable Microsoft AntiSpyware, as it may hinder the removal of some entries. You can re-enable it after you're clean.
  • Right-click on the Microsoft Anti-Spyware icon in the system tray [it's the one with the red and yellow bulls-eye].
  • Click on "Security Agents Status".
  • Click on "Disable real-time protection".
  • Next right-click on the Microsoft Anti-Spyware icon in the system tray again to open Microsoft Anti-Spyware.
  • Click on the Options menu and choose Settings. In the left pane column click on "Real Time Protection".
  • Under Startup Options, uncheck "Enable (MSAS) Security Agents on startup (recommended)"
  • Under Real-time spyware threat protection, uncheck "Enable real-time spyware threat protection" (recommended).
  • Click the Save button and close Microsoft AntiSpyware.
  • Finally, right-click on the MSAS icon in the system tray and select "Shutdown Microsoft Antispyware".
Show Hidden Files
Go to My Computer > Tools > Folder Options > View tab and make sure that Show hidden files and folders is enabled. Also make sure that the System files and Folders are showing / visible. Uncheck the Hide protected operating system files option.



Downloads
Download CWShredder and run it. Click Check for Update. Click on 'Fix' (it will automatically fix anything it finds for you) and then click OK. If it asks if you want to delete a certain random file, choose No and post that filename here. Let it finish the scan and then hit Next and Exit.


Please download Cleanup! or use this Alternate Link if the main link does not work and install it. You will use this later.


Download Ewido Security Suite
  • Install Ewido Security Suite
  • When installing, under "Additional Options" uncheck..
    • Install background guard
    • Install scan via context menu
  • Double-click the icon on Desktop to launch Ewido
You will need to update Ewido to the latest definition files.
  • On the left hand side of the main screen click update.
  • Then click on Start Update.
The update will start and a progress bar will show the updates being installed.
If you are having problems with the updater, you can use this link to manually update Ewido.
When you have finished updating, EXIT Ewido.



CleanUp!
*NOTE* Cleanup deletes EVERYTHING out of temporary folders and does NOT make backups. If you have any files in any TEMP directory and you need to keep them, then please MOVE THEM NOW!

Open Cleanup! by double-clicking the icon on your desktop (or from Start > All Programs). Set the program up as follows:

Click Options
Move the slider button down to Custom CleanUp!
Check the following:
  • Empty Recycle Bins
  • Delete Cookies
  • Delete Prefetch files
  • Cleanup! All Users
Uncheck the following :Scan local drives for temporary files
Click OK, Press the CleanUp! button to start the program and reboot when prompted.
Note: CleanUp! deletes EVERYTHING out of your temp/temporary folders, it does not make backups. If you have any documents or programs that are saved in any Temporary Folders, please make a backup of these BEFORE running CleanUp! If you have a 64 bit Operating System do NOT run Cleanup and let me know as we will use another utility.



Reboot
Reboot your system in Safe Mode.
  • Restart the computer. The computer begins processing a set of instructions known as BIOS.
  • After hearing your computer beep once during startup, but before the Windows icon appears, press F8 (dependent on your system this may be F5 or another key)
  • Instead of Windows loading as normal, a menu should appear
  • Use the arrow key to highlight Safe Mode and press Enter.
HijackThis Entries
Open Hijack This and click on Scan. Check the following entries (make sure you do not miss any)

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
O4 - HKCU\..\Run: [Nrss] "C:\WINDOWS\system32\CROSOF~1\spoolsv.exe" -vt mt
O20 - Winlogon Notify: winind32 - C:\WINDOWS\SYSTEM32\winind32.dll


Please remember to close all other windows, including browsers then click Fix checked.




File Deletions
Delete the following Files indicated in RED and Folders indicated in BLUE if they still exist.

C:\WINDOWS\system32\CROSOF~1
C:\WINDOWS\SYSTEM32\winind32.dll



Ewido
Run Ewido with it's updated definitions (...it's important that all windows must be closed)
  • Click on scanner
  • Click on Complete System Scan and the scan will begin.
  • NOTE: During some scans with Ewido it is finding cases of false positives.
  • You will need to step through the process of cleaning files one-by-one.
  • If Ewido detects a file you KNOW to be legitimate, select none as the action.
  • DO NOT select "Perform action on all infections"
  • If you are unsure of any entry found select none for now.
  • When the scan is finished, click the Save Report button at the bottom of the screen.
  • Save the report to your desktop
Close Ewido

NOTE: Ewido scan will require at least an hour.



Reboot
Reboot your system in Normal Mode.



Online Scan

Perform an online scan with Internet Explorer with Panda ActiveScan

Click on the "Free To Use ActiveScan" located on the top right hand corner.

1. Click Check Now and a "pop up" window will appear. *Please ensure that your pop up blocker doesn't block it *
2. Enter your e-mail address, country, and state & click Scan Now * The download of the 8 MB Panda's ActiveX control will take place *

Begin the scan by selecting My Computer
  • If it finds any malware, it will offer you a report.
  • Please ignore any entry it finds and the offer to buy the program to remove the entry, as we will address this later.
  • Click on See report then click Save report
*You needn't remain online while it's doing the scan but you have to re-connect after it has finished to see the report.
*Turn off the real time scanner of any existing antivirus program while performing the online scan




Logs required
Ewido Log
Panda Log (if any)
HijackThis Log


Please also advise how your system is performing now.
Iain
Win XP Pro / Win 7 Pro
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