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High Physical Memory Usage Slow Computer


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#1 cliks

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Posted 14 February 2013 - 10:20 AM

Hi all, i,m new here hoping you can help me.

 

My laptop (HP G62 running windows 7) takes a long time to boot and is very slow and almost impossible to use. The physical memory usage is very high all the time at around 90%.

 

The computer works fine in safe mode.

 

I notice a high memory usage of svchost.exe which can be up to 300 000k...........could this be the problem?

 

7 days ago it was infected by a Trojan Horse named Generic31.apje. I followed the path named and deleted the file from c:\ProgramData\browsermanager....................after doing this I completed a scan and the results where that the machine was clean. Could this still be an issue?

 

 

 

Thanks hope someone can help me


Edited by cliks, 14 February 2013 - 10:41 AM.


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#2 zzz7

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Posted 14 February 2013 - 04:32 PM

What process uses the most/highest CPU...........check the taskmanager.

A great program to pinpoint problems is Process Explorer from Microsoft now.

#3 cliks

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Posted 14 February 2013 - 06:34 PM

Thanks for the reply.

 

Problem has been solved.....turns out that i never inserted the RAM properly.



#4 zzz7

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Posted 14 February 2013 - 09:41 PM

:) that'll do it. lol




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