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Need Help Installing XP Pro


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#1 brigg

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Posted 13 February 2013 - 05:54 PM

After multiple problems with my computer, and help here at BC, I ran an OS fix. It completely disabled all my programs and I can't connect to the internet. It's a Dell Latitdue 510 with XP Pro. 

 

Here's what I think I need to do, and need help with. 

 

 

install service pack 2 and 3 (I don't know how to do this)

back up data - that is in an accessible format (need a way to do this)

hard drive diagnostics - not sure which one to use

reinstall OS (do have the disk)

reinstall programs

reinstall data

 

Any help is much appreciated!

 

Brigid


Edited by brigg, 13 February 2013 - 05:55 PM.

Kansas City Mo area - Central time zone 

Dell D620 Laptop    -   Operating System:  Windows XP Professional 32-bit SP3     -     CPU:  Intel Core Duo T2300E @ 1.66GHz 51 °C     -  Yonah 65nm Technology

RAM:  1.00GB Dual-Channel DDR2 @ 267MHz (4-4-4-12)    -     Motherboard:  Dell Inc. 53 °C     -     Graphics:  Plug and Play Monitor (1280x720@60Hz)
Storage:  74GB SAMSUNG HM080HI (SATA) 36 °C     -     Optical Drives:  TSSTcorp CDRW/DVD TSL462C     -     Audio:  SigmaTel High Definition Audio CODEC
PAE Enabled - Installation Date: 3/20/2009     -     Plug and Play Monitor (1280x720@60Hz)     -     Intel Mobile Intel 945GM Express Chipset Family (Dell)
 

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#2 .X.

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Posted 13 February 2013 - 06:49 PM

You should constantly back your data up and not wait for a reinstall. I do it more than once a day using a second internal drive. I use Beyond Compare. Works great!

 

To backup, simply burn to CD or copy to another hard drive(internal or external)



#3 Queen-Evie

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Posted 13 February 2013 - 10:06 PM

After multiple problems with my computer, and help here at BC, I ran an OS fix

 

What fix did you run? Can you provide the link to the topic you received help in?



#4 noknojon

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Posted 14 February 2013 - 02:24 AM

@ Queen-Evie -


A general list of problems / topics from this year over the last 6 weeks. Many seem to overlap. Top one may be it.
Dec29 to Yesterday -

http://www.bleepingcomputer.com/forums/t/479943/uncontrolled-power-off-effects-cause-my-system-to-be-really-slow-after/page-13#entry2971783 < < See around this post

Or wait for brigg to reply ..........
http://www.bleepingcomputer.com/forums/t/479943/uncontrolled-power-off-effects-cause-my-system-to-be-really-slow-after/ Internal Hardware

Jan 6 to Feb 10 -
http://www.bleepingcomputer.com/forums/t/480735/windows-screen-after-downloading-software/ Virus, Trojan, Spyware, and Malware Removal Logs

Dec 30 to Jan 6 -
http://www.bleepingcomputer.com/forums/t/480018/am-i-infected-system-is-locked-up/ ? Am I infected? What do I do?

Dec 29 to Dec 30 -
http://www.bleepingcomputer.com/forums/t/479914/adapter-problem-driver-not-installed/ windows-xp-home-and-professional

Dec 5 to Dec 29 -
http://www.bleepingcomputer.com/forums/t/479528/super-slow-nothing-seems-to-help/ Am I infected? What do I do?

Regards -



#5 brigg

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Posted 16 February 2013 - 10:38 PM

Hello! Thanks for checking in and participating.

 

I have two computers - both have been up and down since right arond Christmas. It was a difficult holiday season.

 

I think I had two posts open for the Dell 510. First started out as malware, then moved to hardware.

http://www.bleepingcomputer.com/forums/t/479943/uncontrolled-power-off-effects-cause-my-system-to-be-really-slow-after/

 

This is where we did the OS fix, which disabled my programs.

 

They had me do a data backup, but it's in a format that's not accessible  or viewable.

I saw the note about backing up - thanks. Will check it out tomorrow unless someone recommends some other great solution.

 

Thanks again,

Brigid.


Kansas City Mo area - Central time zone 

Dell D620 Laptop    -   Operating System:  Windows XP Professional 32-bit SP3     -     CPU:  Intel Core Duo T2300E @ 1.66GHz 51 °C     -  Yonah 65nm Technology

RAM:  1.00GB Dual-Channel DDR2 @ 267MHz (4-4-4-12)    -     Motherboard:  Dell Inc. 53 °C     -     Graphics:  Plug and Play Monitor (1280x720@60Hz)
Storage:  74GB SAMSUNG HM080HI (SATA) 36 °C     -     Optical Drives:  TSSTcorp CDRW/DVD TSL462C     -     Audio:  SigmaTel High Definition Audio CODEC
PAE Enabled - Installation Date: 3/20/2009     -     Plug and Play Monitor (1280x720@60Hz)     -     Intel Mobile Intel 945GM Express Chipset Family (Dell)
 




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