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Microsoft Security Essentials; PC Status: Potentially unprotected


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#1 Souschefie

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Posted 12 February 2013 - 09:01 PM

Dear Staff Member,

 

Greetings!

 

A Microsoft Security Essentials window appears everytime I start my computer.  It takes about 20 mins until it pops up.  When I just turn my computer on, the PC Status icon is green, but when the window finally pops up, like said, somewhere around 20 mins later, the icon turns orange and reads "PC Status: Partially unprotected."  It also asks me to click a 'Clean Computer' button, which I ran once but it's still happening.

 

The concerning part of this is that it is taking my computer almos half an hour before it runs in a much slower pace now.

 

Please help, please, please.

 

And thank you much for your time in adavance.

 

My computer:

 

Dell 1440 Inspiron

Windows Vista Home Premium 2007

Service Pack 2

Pentium ® Dual-Core CPU T4200 @ 2.00GHz 2.00 GHz

(RAM) 3.00 GB

64-bit Operating System

 

 



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#2 narenxp

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Posted 12 February 2013 - 09:28 PM

Reinstall microsoft security essentials and let us know if you have the same issue.



#3 Souschefie

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Posted 15 February 2013 - 04:14 PM

Dear BC Advisor,

 

Thank you for your prompt reply and advise.  I have not written before because I took a few days to see how my computer behaved after uninstalling and reinstallin Microsoft Security Essentials.  It appears to be doing well, it is running faster and it's not taking the 20+ mins I had mentioned previously.

 

I assume it is ok, or do we need any further analysis?

 

Thanks so much again.

 

Souchefie



#4 narenxp

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Posted 15 February 2013 - 04:17 PM

That looks fine.

 

Remove temporary and junk files

Download

TFC

Launch it,it will close all running programs

click on START,it should ask for reboot.If TFC locks up the system,run it in safemode


Create a new restore point

Follow this guide to turn off and turn on your restore points

XP- http://support.microsoft.com/kb/310405

Vista & windows 7- http://windows.microsoft.com/en-US/windows7/Turn-System-Restore-on-or-off

Turn off your system restore-It deletes old infected restore points

Turn on system restore and create a new restore point

Update JAVA and Flash player

Uninstall old version of java from control panel-Add or remove programs.Download the latest version from here

http://java.com/en/

Update your flash player

Antivirus recommendations

Update your antivirus frequently.Two free antivirus that i would suggest are

Microsoft security essentials or Avast.You can select either one of them.

If you have a paid one,make sure to update it frequently.Do not use multiple security softwares.

Informative guides that could prevent you from being infected again

How did I get infected?

http://www.bleepingcomputer.com/forums/topic2520.html

Best Practices for Safe Computing - Prevention of Malware Infection

http://www.bleepingcomputer.com/forums/topic407147.html

Simple and easy ways to keep your computer safe and secure on the Internet

http://www.bleepingcomputer.com/tutorials/keep-your-computer-safe-online/
 






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