Hello! I am having some computer problems. I think my son accidently downloaded an add-on that is not safe. Any time I open internet explorer, and "object error" box pops up and I can't go to a different webpage or even click on anything on that webpage. I am having to disable all add-ons to even be on here now. At the same time that all of this started, I will get a pop up box from PC Cleaner Pro stating that there are a lot of harmful things on my computer. After doing some research, I found PC Cleaner Pro is the malicious adware. I ran Malwarebytes trying to get rid of it and I could only run a quick scan, when I try to do a full scan, PC Cleaner Pro stops it and it wasn't removed by the quick scan. Then I looked up how to remove manually and am having problems with that. The websites that give me instructions do not list the proper registry edit keys. Please help!!! What information do you need from me?
Thank you very much,