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Chrome virus?


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9 replies to this topic

#1 Mike uk

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Posted 11 February 2013 - 12:51 PM

Windows 7 & chrome browser.

 

Last week whilst watching a football match via a stream, avast poped up to say it had blocked a virus (Cant remeber the exact wording).

Chrome then went funny on me ( see link at bottom of thread) I closed chrome and ran a virus check but avast stopped after approx 5 minutes.

I deleted and reinstalled avast & chrome and then ran the scan again. Results were that no threat was found but when I repoened chrome the fault was still there on every web page I visited.

 

There is no problem viewing the web using IE.

 

Any ideas on what to do next?

 

Im no techie so simple steps please

 

Thanks

 

Mike

 

 

http://www.flickr.com/photos/16650824@N06/8464786513/

 

Edit: Moved to a more appropriate forum

Roger


Edited by rotor123, 11 February 2013 - 12:59 PM.


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#2 boopme

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Posted 11 February 2013 - 01:37 PM

Welcome Mike

 

TRy doing a System restore to date before this occurred.


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#3 Mike uk

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Posted 11 February 2013 - 05:25 PM

Thanks for the reply.

I chose a restore point which windows generated the day before my problem.

Just reinstalled Chrome & problem is still there.

On the restart, the avast tray icon had a red cross through it so I opened it up and it said I was not secure. Clicked on the "fix now" button which sorted that problem but still no chrome.

 

I will run a scan overnight anyway but any more suggestions please

 

Thanks

 

Mike



#4 Mike uk

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Posted 11 February 2013 - 05:48 PM

I think I may have found the problem/cause ?

 

Just launched CCleaner and was looking at the list of programs installed ( in date order) and near the top, therefore most recent, was bproctor for windows.

I googled this and now I am panicing.

 

The install date was the day before I had the problem. This was the same date as the restore point I just used but I am assuming that it will take more than restoring to an earlier point to sort this out.

 

Mike



#5 boopme

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Posted 11 February 2013 - 10:16 PM

Probably better now to make a new topic and

get a deeper look. Please follow this Preparation Guide and post in a new topic.

Let me know if all went well.


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#6 Mike uk

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Posted 12 February 2013 - 12:06 PM

I think I may have found the problem/cause ?
 
Just launched CCleaner and was looking at the list of programs installed ( in date order) and near the top, therefore most recent, was bproctor for windows.
I googled this and now I am panicing.
 
The install date was the day before I had the problem. This was the same date as the restore point I just used but I am assuming that it will take more than restoring to an earlier point to sort this out.
 
Mike

I just noticed a typo in my post above.
The program I found was bProtector not bproctor.

Either way, I guess I still need to follow the preperation guide.

Edited by Mike uk, 12 February 2013 - 12:07 PM.


#7 boopme

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Posted 12 February 2013 - 12:23 PM

I think the deeper look is a wiser choice.. I see references of bProtector as a World of Warcraft file as well as malware. Do you have that installed?

So to be safe and not just remove it lets get the look.


Edited by boopme, 12 February 2013 - 12:25 PM.

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#8 Mike uk

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Posted 12 February 2013 - 12:29 PM

I think the deeper look is a wiser choice.. I see references of bProtector as a World of Warcraft file as well as malware. Do you have that installed?

So to be safe and not just remove it lets get the look.

No, World of warcraft is not installed.

 

I'll now follow the instructions on the prep guide.

 

Thnaks

 

Mike



#9 Mike uk

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Posted 12 February 2013 - 06:26 PM

Probably better now to make a new topic and

get a deeper look. Please follow this Preparation Guide and post in a new topic.

Let me know if all went well.

Posted http://www.bleepingcomputer.com/forums/t/485187/bproctector-virus-affecting-google-chrome/

 

Thanks for the advice so far

 

Mike



#10 boopme

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Posted 12 February 2013 - 08:09 PM

You're welcome.

 

Now that your log is properly posted, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a Malware Removal Team member, nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show it the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the Malware Removal Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the Malware Removal Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the Malware Removal Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another MRL Team member is already assisting you and not open the thread to respond.

The current wait time is 1 - 2 days and ALL logs are answered.

If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.

To avoid confusion, I am closing this topic.


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