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Firefox acting strangely, computer very slow


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15 replies to this topic

#1 tide_belle

tide_belle

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Posted 11 February 2013 - 09:52 AM

I am running Windows XP ver 5.1 SPE

Dell Dimension DE051

 

Firefox is running super slow. Ran a Netstat -a in command prompt, notice an established connection with akamaitechnologies. The taskbar at the bottom of screen was changing as I opened Firefox.

 

So far, I updated both SAS and MBAM and ran full scans in Safe Mode, nothing found. Would like to run something that can check a little deeper than these two.



BC AdBot (Login to Remove)

 


#2 InadequateInfirmity

InadequateInfirmity

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Posted 11 February 2013 - 10:08 AM

Please download MINITOOLBOX and run it.
http://download.bleepingcomputer.com/farbar/MiniToolBox.exe

Checkmark following boxes:

Flush DNS
Report IE Proxy Settings
Report FF Proxy Settings
Reset Ie proxy Settins
Reset FF proxy settings
List content of Hosts
List IP configuration
List Winsock Entries
List last 10 Event Viewer log
List Installed Programs
List Users, Partitions and Memory size
List Devices (problems only)



Click Go and post the result. 

Download Adware Cleaner run it Click the delete button allow it to run and post the log it creates.

http://general-changelog-team.fr/fr/downloads/finish/20-outils-de-xplode/2-adwcleaner


Download the junkware removal tool save it to your desktop run it in safe mode post the log.
http://thisisudax.org/downloads/JRT.exe


Download Emsisoft Emergency Kit and save it to your desktop. Right-click on EmsisoftEmergencyKit.zip and select Extract All.... Leave all settings as they are and click Extract. You will now have a folder named EmsisoftEmergencyKit on your desktop.

Open the EmsisoftEmergencyKit
http://www.emsisoft.com/en/software/eek/download/
folder and double-click Start.exe.
A new window will open. Under "Run Directly:" click Emergency Kit Scanner.
When asked to run an online update, click Yes.
When the update is finished, click the Back to Security Status link in the left corner. On the main screen click the Scan Now button.
Select the Deep Scan option and click the SCAN button.
When the scan is finished click the Quarantine selected objects button. Note, this option is only available if malicious objects were detected during the scan.
Click the View Report button and in the Reports window double-click on the most recent log. Note, logs are named as follows: a2scan_<date>-<time>.txt.
Copy/paste the report contents in your next reply.



#3 tide_belle

tide_belle
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Posted 12 February 2013 - 08:15 AM

MiniToolBar Results

MiniToolBox by Farbar  Version:10-01-2013
Ran by Jodi (administrator) on 11-02-2013 at 18:19:59
Running from "C:\Documents and Settings\Jodi\Desktop"
Microsoft Windows XP Service Pack 3 (X86)
Boot Mode: Normal
***************************************************************************

========================= Flush DNS: ===================================


Windows IP Configuration



Successfully flushed the DNS Resolver Cache.


========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

"Reset IE Proxy Settings": IE Proxy Settings were reset.

========================= FF Proxy Settings: ==============================


"Reset FF Proxy Settings": Firefox Proxy settings were reset.

========================= Hosts content: =================================

127.0.0.1       localhost

========================= IP Configuration: ================================

Intel® PRO/100 VE Network Connection = Local Area Connection (Connected)


# ----------------------------------
# Interface IP Configuration         
# ----------------------------------
pushd interface ip


# Interface IP Configuration for "Local Area Connection"

set address name="Local Area Connection" source=dhcp
set dns name="Local Area Connection" source=dhcp register=PRIMARY
set wins name="Local Area Connection" source=dhcp


popd
# End of interface IP configuration




Windows IP Configuration



        Host Name . . . . . . . . . . . . : D7C1CCB1

        Primary Dns Suffix  . . . . . . . :

        Node Type . . . . . . . . . . . . : Hybrid

        IP Routing Enabled. . . . . . . . : No

        WINS Proxy Enabled. . . . . . . . : No



Ethernet adapter Local Area Connection:



        Connection-specific DNS Suffix  . :

        Description . . . . . . . . . . . : Intel® PRO/100 VE Network Connection

        Physical Address. . . . . . . . . : 00-16-76-97-B8-75

        Dhcp Enabled. . . . . . . . . . . : Yes

        Autoconfiguration Enabled . . . . : Yes

        IP Address. . . . . . . . . . . . : 192.168.0.100

        Subnet Mask . . . . . . . . . . . : 255.255.255.0

        Default Gateway . . . . . . . . . : 192.168.0.1

        DHCP Server . . . . . . . . . . . : 192.168.0.1

        DNS Servers . . . . . . . . . . . : 192.168.0.1

        Lease Obtained. . . . . . . . . . : Monday, February 11, 2013 5:35:26 PM

        Lease Expires . . . . . . . . . . : Monday, February 11, 2013 8:35:26 PM

Server:  UnKnown
Address:  192.168.0.1

Name:    google.com
Addresses:  74.125.228.8, 74.125.228.9, 74.125.228.14, 74.125.228.0
      74.125.228.1, 74.125.228.2, 74.125.228.3, 74.125.228.4, 74.125.228.5
      74.125.228.6, 74.125.228.7



Pinging google.com [74.125.228.1] with 32 bytes of data:



Reply from 74.125.228.1: bytes=32 time=58ms TTL=55

Reply from 74.125.228.1: bytes=32 time=63ms TTL=55



Ping statistics for 74.125.228.1:

    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

    Minimum = 58ms, Maximum = 63ms, Average = 60ms

Server:  UnKnown
Address:  192.168.0.1

Name:    yahoo.com
Addresses:  98.138.253.109, 98.139.183.24, 206.190.36.45



Pinging yahoo.com [98.138.253.109] with 32 bytes of data:



Reply from 98.138.253.109: bytes=32 time=154ms TTL=51

Reply from 98.138.253.109: bytes=32 time=99ms TTL=50



Ping statistics for 98.138.253.109:

    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

    Minimum = 99ms, Maximum = 154ms, Average = 126ms



Pinging 127.0.0.1 with 32 bytes of data:



Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128



Ping statistics for 127.0.0.1:

    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

    Minimum = 0ms, Maximum = 0ms, Average = 0ms

===========================================================================
Interface List
0x1 ........................... MS TCP Loopback interface
0x2 ...00 16 76 97 b8 75 ...... Intel® PRO/100 VE Network Connection - Packet Scheduler Miniport
===========================================================================
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0      192.168.0.1   192.168.0.100      20
        127.0.0.0        255.0.0.0        127.0.0.1       127.0.0.1      1
      169.254.0.0      255.255.0.0    192.168.0.100   192.168.0.100      20
      192.168.0.0    255.255.255.0    192.168.0.100   192.168.0.100      20
    192.168.0.100  255.255.255.255        127.0.0.1       127.0.0.1      20
    192.168.0.255  255.255.255.255    192.168.0.100   192.168.0.100      20
        224.0.0.0        240.0.0.0    192.168.0.100   192.168.0.100      20
  255.255.255.255  255.255.255.255    192.168.0.100   192.168.0.100      1
Default Gateway:       192.168.0.1
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\System32\mswsock.dll [245248] (Microsoft Corporation)
Catalog5 02 C:\Windows\System32\winrnr.dll [16896] (Microsoft Corporation)
Catalog5 03 C:\Windows\System32\mswsock.dll [245248] (Microsoft Corporation)
Catalog5 04 C:\Program Files\Bonjour\mdnsNSP.dll [121704] (Apple Inc.)
Catalog9 01 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 02 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 03 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 04 C:\Windows\system32\rsvpsp.dll [92672] (Microsoft Corporation)
Catalog9 05 C:\Windows\system32\rsvpsp.dll [92672] (Microsoft Corporation)
Catalog9 06 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 07 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 08 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 09 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 10 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 11 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 12 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 13 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 14 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 15 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (02/10/2013 10:37:40 PM) (Source: crypt32) (User: )
Description: Failed auto update retrieval of third-party root list sequence number from: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootseq.txt> with error: This operation returned because the timeout period expired.

Error: (02/10/2013 02:10:19 AM) (Source: crypt32) (User: )
Description: Failed auto update retrieval of third-party root list sequence number from: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootseq.txt> with error: This operation returned because the timeout period expired.

Error: (02/03/2013 02:11:47 AM) (Source: crypt32) (User: )
Description: Failed auto update retrieval of third-party root list sequence number from: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootseq.txt> with error: The server name or address could not be resolved

Error: (02/02/2013 09:01:24 PM) (Source: crypt32) (User: )
Description: Failed auto update retrieval of third-party root list sequence number from: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootseq.txt> with error: This operation returned because the timeout period expired.

Error: (01/27/2013 02:42:31 AM) (Source: crypt32) (User: )
Description: Failed auto update retrieval of third-party root list sequence number from: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootseq.txt> with error: This operation returned because the timeout period expired.

Error: (01/25/2013 06:00:14 PM) (Source: crypt32) (User: )
Description: Failed auto update retrieval of third-party root list sequence number from: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootseq.txt> with error: This operation returned because the timeout period expired.

Error: (01/24/2013 03:03:48 PM) (Source: crypt32) (User: )
Description: Failed auto update retrieval of third-party root list sequence number from: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootseq.txt> with error: This operation returned because the timeout period expired.

Error: (01/21/2013 00:11:35 PM) (Source: crypt32) (User: )
Description: Failed auto update retrieval of third-party root list sequence number from: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootseq.txt> with error: This operation returned because the timeout period expired.

Error: (01/20/2013 02:29:22 AM) (Source: crypt32) (User: )
Description: Failed auto update retrieval of third-party root list sequence number from: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootseq.txt> with error: This operation returned because the timeout period expired.

Error: (01/18/2013 08:43:18 AM) (Source: crypt32) (User: )
Description: Failed auto update retrieval of third-party root list sequence number from: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootseq.txt> with error: This operation returned because the timeout period expired.


System errors:
=============
Error: (02/11/2013 05:50:41 PM) (Source: Service Control Manager) (User: )
Description: The Bonjour Service service terminated unexpectedly.  It has done this 1 time(s).

Error: (02/11/2013 05:50:35 PM) (Source: Service Control Manager) (User: )
Description: The LeapFrog Connect Device Service service terminated unexpectedly.  It has done this 1 time(s).

Error: (02/11/2013 10:06:01 AM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load:
Lbd
SBRE

Error: (02/11/2013 10:05:50 AM) (Source: Service Control Manager) (User: )
Description: The lxdnCATSCustConnectService service failed to start due to the following error:
%%1053

Error: (02/11/2013 10:05:50 AM) (Source: Service Control Manager) (User: )
Description: Timeout (30000 milliseconds) waiting for the lxdnCATSCustConnectService service to connect.

Error: (02/11/2013 08:56:47 AM) (Source: Service Control Manager) (User: )
Description: The Java Quick Starter service terminated unexpectedly.  It has done this 1 time(s).

Error: (02/11/2013 08:37:00 AM) (Source: Service Control Manager) (User: )
Description: The Bonjour Service service terminated unexpectedly.  It has done this 1 time(s).

Error: (02/11/2013 08:36:51 AM) (Source: Service Control Manager) (User: )
Description: The LeapFrog Connect Device Service service terminated unexpectedly.  It has done this 1 time(s).

Error: (02/11/2013 08:35:16 AM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load:
Lbd
SBRE

Error: (02/11/2013 08:35:06 AM) (Source: Service Control Manager) (User: )
Description: The lxdnCATSCustConnectService service failed to start due to the following error:
%%1053


Microsoft Office Sessions:
=========================
Error: (02/10/2013 10:37:40 PM) (Source: crypt32)(User: )
Description: http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootseq.txtThis operation returned because the timeout period expired.

Error: (02/10/2013 02:10:19 AM) (Source: crypt32)(User: )
Description: http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootseq.txtThis operation returned because the timeout period expired.

Error: (02/03/2013 02:11:47 AM) (Source: crypt32)(User: )
Description: http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootseq.txtThe server name or address could not be resolved

Error: (02/02/2013 09:01:24 PM) (Source: crypt32)(User: )
Description: http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootseq.txtThis operation returned because the timeout period expired.

Error: (01/27/2013 02:42:31 AM) (Source: crypt32)(User: )
Description: http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootseq.txtThis operation returned because the timeout period expired.

Error: (01/25/2013 06:00:14 PM) (Source: crypt32)(User: )
Description: http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootseq.txtThis operation returned because the timeout period expired.

Error: (01/24/2013 03:03:48 PM) (Source: crypt32)(User: )
Description: http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootseq.txtThis operation returned because the timeout period expired.

Error: (01/21/2013 00:11:35 PM) (Source: crypt32)(User: )
Description: http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootseq.txtThis operation returned because the timeout period expired.

Error: (01/20/2013 02:29:22 AM) (Source: crypt32)(User: )
Description: http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootseq.txtThis operation returned because the timeout period expired.

Error: (01/18/2013 08:43:18 AM) (Source: crypt32)(User: )
Description: http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootseq.txtThis operation returned because the timeout period expired.


=========================== Installed Programs ============================

924PLC32 (Version: 1.0.0)
ABBYY FineReader 6.0 Sprint (Version: 6.00.1395.41612)
Ad-Aware Browsing Protection (Version: 0.9.0.2)
Adobe AIR (Version: 2.0.4.13090)
Adobe Flash Player 11 ActiveX (Version: 11.5.502.149)
Adobe Flash Player 11 Plugin (Version: 11.5.502.149)
Adobe Reader X (10.1.5) (Version: 10.1.5)
Adobe Shockwave Player 11.6 (Version: 11.6.7.637)
Adobe® Photoshop® Album Starter Edition 3.0 (Version: 3.00.000)
Angry Birds Rio (Version: 1.4.4)
AOLIcon (Version: 1.00.0000)
Apple Application Support (Version: 2.3.2)
Apple Software Update (Version: 2.1.3.127)
Awakening: Moonfell Wood
Big Fish Games: Game Manager (Version: 3.0.1.60)
Bonjour (Version: 3.0.0.10)
Compatibility Pack for the 2007 Office system (Version: 12.0.6612.1000)
Conexant D850 56K V.9x DFVc Modem
Critical Update for Windows Media Player 11 (KB959772)
Data Lifeguard Diagnostic for Windows 1.24
Dell Digital Jukebox Driver
Dell Driver Download Manager - 1  (Version: 3.0.0.0)
Dell Driver Download Manager (Version: 2.1.0.0)
Dell Driver Reset Tool (Version: 1.02.0000)
Dell Support Center (Support Software) (Version: 2.2.09085)
Dell System Restore (Version: 2.00.0000)
DellSupport (Version: 6.0.3062)
Digital Content Portal (Version: 1.00.0000)
Digital Line Detect (Version: 1.10)
Documentation & Support Launcher (Version: 1.00.0000)
Dream Chronicles
Dream Chronicles ™ 2: The Eternal Maze
Dream Chronicles: The Book of Air
Dream Chronicles: The Book of Water
Dream Chronicles: The Chosen Child
ELIcon (Version: 1.00.0000)
ESET Online Scanner v3
Google Toolbar for Internet Explorer (Version: 1.0.0)
Google Update Helper (Version: 1.3.21.135)
Hodgepodge Hollow
Intel® Extreme Graphics 2 Driver (Version: 6.14.10.4396)
Intel® PRO Network Adapters and Drivers
Intel® PROSet for Wired Connections (Version: 8.00.5000)
iTunes (Version: 11.0.1.12)
Java 7 Update 13 (Version: 7.0.130)
Java Auto Updater (Version: 2.1.9.0)
LeapFrog Connect (Version: 4.0.33.15045)
LeapFrog Didj Plugin (Version: 4.0.33.15045)
Learn2 Player (Uninstall Only)
Lexmark 2600 Series
LiveUpdate 2.6 (Symantec Corporation) (Version: 2.6.14.0)
Malwarebytes Anti-Malware version 1.70.0.1100 (Version: 1.70.0.1100)
MCU (Version: 1.00.0000)
Microsoft .NET Framework 1.1 (Version: 1.1.4322)
Microsoft .NET Framework 1.1 Security Update (KB2698023)
Microsoft .NET Framework 1.1 Security Update (KB2742597)
Microsoft .NET Framework 2.0 Service Pack 2 (Version: 2.2.30729)
Microsoft .NET Framework 3.0 Service Pack 2 (Version: 3.2.30729)
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 3.5 SP1 (Version: 3.5.30729)
Microsoft Application Error Reporting (Version: 12.0.6012.5000)
Microsoft Compression Client Pack 1.0 for Windows XP (Version: 1)
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
Microsoft Office File Validation Add-In (Version: 14.0.5130.5003)
Microsoft Office Professional Edition 2003 (Version: 11.0.8173.0)
Microsoft Plus! Digital Media Edition Installer (Version: 1.1.0.3514)
Microsoft Plus! Photo Story 2 LE (Version: 1.1.0.3463)
Microsoft Security Client (Version: 4.1.0522.0)
Microsoft Security Essentials (Version: 4.1.522.0)
Microsoft User-Mode Driver Framework Feature Pack 1.0
Modem Helper (Version: 2.40)
Mozilla Firefox 18.0.2 (x86 en-GB) (Version: 18.0.2)
Mozilla Maintenance Service (Version: 18.0.2)
MSXML 4.0 SP2 (KB927978) (Version: 4.20.9841.0)
MSXML 4.0 SP2 (KB936181) (Version: 4.20.9848.0)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
NetWaiting (Version: 2.5.12)
Philips Songbird (Version: 2.5.6 Build: 5.6.2119)
QuickTime (Version: 7.73.80.64)
RealNetworks - Microsoft Visual C++ 2008 Runtime (Version: 9.0)
RealUpgrade 1.1 (Version: 1.1.0)
Revo Uninstaller 1.94 (Version: 1.94)
Richard Scarry's Best Reading Program
Roxio DLA (Version: 5.2.0)
Roxio RecordNow Audio (Version: 2.0.4)
Roxio RecordNow Copy (Version: 2.0.4)
Roxio RecordNow Data (Version: 2.0.4)
Search Assist (Version: 1.00.0000)
Sonic Activation Module (Version: 1.0)
Sonic Update Manager (Version: 3.0.0)
SoundMAX (Version: 5.12.01.7000)
Spybot - Search & Destroy (Version: 1.6.2)
SpywareBlaster 4.6 (Version: 4.6.0)
SUPERAntiSpyware Free Edition (Version: 3.9.0.1008)
swMSM (Version: 12.0.0.1)
System Requirements Lab for Intel (Version: 4.5.3.0)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707) (Version: 1)
Update for Windows Internet Explorer 7 (KB976749) (Version: 1)
Update for Windows Internet Explorer 7 (KB980182) (Version: 1)
Update for Windows Internet Explorer 8 (KB2447568) (Version: 1)
Update for Windows Internet Explorer 8 (KB976662) (Version: 1)
Update for Windows XP (KB2141007) (Version: 1)
Update for Windows XP (KB2345886) (Version: 1)
Update for Windows XP (KB2467659) (Version: 1)
Update for Windows XP (KB2541763) (Version: 1)
Update for Windows XP (KB2607712) (Version: 1)
Update for Windows XP (KB2616676) (Version: 1)
Update for Windows XP (KB2641690) (Version: 1)
Update for Windows XP (KB2661254-v2) (Version: 2)
Update for Windows XP (KB2718704) (Version: 1)
Update for Windows XP (KB2736233) (Version: 1)
Update for Windows XP (KB2749655) (Version: 1)
Update for Windows XP (KB951072-v2) (Version: 2)
Update for Windows XP (KB951978) (Version: 1)
Update for Windows XP (KB955759) (Version: 1)
Update for Windows XP (KB955839) (Version: 1)
Update for Windows XP (KB961503) (Version: 1)
Update for Windows XP (KB967715) (Version: 1)
Update for Windows XP (KB968389) (Version: 1)
Update for Windows XP (KB971029) (Version: 1)
Update for Windows XP (KB971737) (Version: 1)
Update for Windows XP (KB973687) (Version: 1)
Update for Windows XP (KB973815) (Version: 1)
URL Assistant
Use the entry named LeapFrog Connect to uninstall (LeapFrog Didj Plugin)
Virtools 3D Life Player (Version: 4.0.0.x)
Visual C++ 2008 x86 Runtime - (v9.0.30729) (Version: 9.0.30729)
Visual C++ 2008 x86 Runtime - v9.0.30729.01 (Version: 9.0.30729.01)
Wandering Willows
WebFldrs XP (Version: 9.50.7523)
Windows Driver Package - Leapfrog (Leapfrog-USBLAN) Net  (09/10/2009 02.03.05.012) (Version: 09/10/2009 02.03.05.012)
Windows Genuine Advantage Notifications (KB905474) (Version: 1.7.0018.5)
Windows Genuine Advantage Validation Tool (KB892130)
Windows Genuine Advantage Validation Tool (KB892130) (Version: 1.7.0069.2)
Windows Installer 3.1 (KB893803)
Windows Internet Explorer 7 (Version: 20070813.185237)
Windows Internet Explorer 8 (Version: 20090308.140743)
Windows Live Sign-in Assistant (Version: 5.000.818.6)
Windows Live Upload Tool (Version: 14.0.8014.1029)
Windows Media Format 11 runtime
Windows Media Player 10 (Version: 9.00.3636)
Windows XP Service Pack 3 (Version: 20080414.031525)
WinPatrol (Version: 19.3.2010.5)
Xiph QuickTime Components

========================= Devices: ================================


========================= Memory info: ===================================

Percentage of memory in use: 39%
Total physical RAM: 1021.98 MB
Available physical RAM: 620.22 MB
Total Pagefile: 1311.59 MB
Available Pagefile: 934.97 MB
Total Virtual: 2047.88 MB
Available Virtual: 1971.06 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:52.7 GB) (Free:30.48 GB) NTFS
2 Drive d: (Backup) (Fixed) (Total:18.61 GB) (Free:18.54 GB) NTFS
3 Drive e: (Pics) (CDROM) (Total:0.05 GB) (Free:0 GB) CDFS

========================= Users: ========================================

User accounts for \\D7C1CCB1

Administrator            ASPNET                   Guest                    
HelpAssistant            Jodi                     SUPPORT_388945a0         


**** End of log ****
 

 

# AdwCleaner v2.112 - Logfile created 02/11/2013 at 19:28:18
# Updated 10/02/2013 by Xplode
# Operating system : Microsoft Windows XP Service Pack 3 (32 bits)
# User : Jodi - D7C1CCB1
# Boot Mode : Normal
# Running from : C:\Documents and Settings\Jodi\Desktop\adwcleaner.exe
# Option [Delete]


***** [Services] *****


***** [Files / Folders] *****


***** [Registry] *****


***** [Internet Browsers] *****

-\\ Internet Explorer v8.0.6001.18702

[OK] Registry is clean.

-\\ Mozilla Firefox v18.0.2 (en-GB)

File : C:\Documents and Settings\Jodi\Application Data\Mozilla\Firefox\Profiles\0dgnvtoz.default\prefs.js

[OK] File is clean.

*************************

AdwCleaner[R1].txt - [1239 octets] - [22/11/2012 15:03:07]
AdwCleaner[S1].txt - [1150 octets] - [22/11/2012 15:03:29]
AdwCleaner[S2].txt - [819 octets] - [11/02/2013 19:28:18]

########## EOF - C:\AdwCleaner[S2].txt - [878 octets] ##########
 

 

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 4.6.2 (02.02.2013:2)
OS: Microsoft Windows XP x86
Ran by Jodi on Mon 02/11/2013 at 19:42:32.23
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~




~~~ Services



~~~ Registry Values



~~~ Registry Keys

Successfully deleted: [Registry Key] hkey_current_user\software\billp studios\detected\startup



~~~ Files



~~~ Folders



~~~ FireFox

Emptied folder: C:\Documents and Settings\Jodi\Application Data\mozilla\firefox\profiles\0dgnvtoz.default\minidumps [18 files]





~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Mon 02/11/2013 at 19:50:26.10
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 

 

 

 

Emsisoft Emergency Kit - Version 3.0
Last update: 2/11/2013 8:31:59 PM

Scan settings:

Scan type: Deep Scan
Objects: Rootkits, Memory, Traces, C:\, D:\

Detect Riskware: Off
Scan archives: On
ADS Scan: On
File extension filter: Off
Advanced caching: On
Direct disk access: Off

Scan start:    2/11/2013 8:35:39 PM


Scanned    392724
Found    0

Scan end:    2/12/2013 1:23:33 AM
Scan time:    4:47:54
 



I will be out most of the day, but will check later this evening as soon as I get in.



#4 boopme

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Posted 17 February 2013 - 10:33 PM

Uninstall Spybot and Firefox. Reboot ...instal the latest FireFox .

 

 

Is Superantispyware running in the system tray,by the clock? If so disable it there.

 

Please download StartUpLite by MalwareBytes.

Double click StartUpLite.exe.

Select all options you would like executed and select continue.


How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#5 tide_belle

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Posted 20 February 2013 - 03:05 PM

Hi Boopme,

Spybot is not running in system tray. I will get to this immediately. Thank you for responding.

 

InadequateInfirmity-No Worries



#6 tide_belle

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Posted 20 February 2013 - 03:41 PM

boopme,

I have completed the uninstall of the two programs you mentioned and then re-installed FF. What about AdBlockerPlus and NoScript?


Edited by tide_belle, 20 February 2013 - 03:42 PM.


#7 boopme

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Posted 20 February 2013 - 03:56 PM

I would use both of them with FF.

The Akamai connection in your first post is probably your ITunes and a couple others..

 

Akamai provides a service to companies that have content on the Internet (Akamai's customers), to more efficiently deliver this content to users browsing the Web and downloading content.[3] Akamai does this by transparently mirroring content—sometimes all site content including HTML, CSS, and software downloads, and sometimes just media objects such as audio, graphics, animation, and video—from customer servers. Though the domain name

WIKI


How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#8 tide_belle

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Posted 20 February 2013 - 04:06 PM

Ok, I'm just very suspicious of anything established. What do we need to do now to make sure everything's ok?



#9 boopme

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Posted 20 February 2013 - 04:14 PM

One last scan ... it may need a couple hours..

 

Now I'd like us to scan your machine with ESET OnlineScan

  • Hold down Control and click on this link to open ESET OnlineScan in a new window.
  • Click the   button.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
  • Check "YES, I accept the Terms of Use."
  • Click the Start button.
  • Accept any security warnings from your browser.
  • Under scan settings, check "Scan Archives" and "Remove found threats"
  • Click Advanced settings and select the following:
    • Scan potentially unwanted applications
    • Scan for potentially unsafe applications
    • Enable Anti-Stealth technology
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, click List Threats
  • Click Export, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • Click the Back button.
  • Click the Finish button.

NOTE:Sometimes if ESET finds no infections it will not create a log.


How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#10 tide_belle

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Posted 21 February 2013 - 03:40 PM

ESET did not find any issues. wink.png



#11 boopme

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Posted 21 February 2013 - 07:44 PM

Is it still slow and can you do windows updates?


How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#12 tide_belle

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Posted 21 February 2013 - 09:18 PM

FF is still a little slow, it may be the new version. After I ran some of the suggested scans, I immediately received notification that there were at least 10 updates. They all ran successfully.



#13 boopme

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Posted 21 February 2013 - 10:17 PM

Double checking..

Is Superantispyware running in the system tray,by the clock? If so disable it there.

 

You replied.. Spybot is not running in system tray

 

In control panel.add/remove ...remove

Java 7 Update 13 (Version: 7.0.130)

Adobe Reader X (10.1.5) (Version: 10.1.5)..Reboot

 

Now install the latest..Note: UNcheck any boxes saying install some toolbar or homepage setting,browser etcc

 

http://www.java.com/en/download/index.jsp

 

http://www.adobe.com/products/reader.html

 

 

Please download TFC[/b] (Temp File Cleaner) by Old Timer and save it to your desktop.
alternate download link

  • Save any unsaved work. TFC will close ALL open programs including your browser!
  • Double-click on TFC.exe to run it. If you are using Vista, right-click on the file and choose Run As Administrator.
  • Click the Start button to begin the cleaning process and let it run uninterrupted to completion.
  • TFC will clear out all temp folders for all user accounts (temp, IE temp, Java, FF, Opera, Chrome, Safari), including Administrator, All Users, LocalService, NetworkService, and any other accounts in the user folder.
  • [b]Important!
  • If TFC prompts you to reboot, please do so immediately. If not prompted, manually reboot the machine anyway to ensure a complete clean.

Note: It is normal for the computer to be slow to boot after running TFC cleaner the first time.

 

 

 

If there are no more issues next we will mop up.


Edited by boopme, 21 February 2013 - 10:28 PM.

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#14 tide_belle

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Posted 22 February 2013 - 04:24 PM

Okay, that step is complete.

 

Can I re-enable SuperAntiSpyware now or just leave it disabled?


Edited by tide_belle, 22 February 2013 - 04:29 PM.


#15 boopme

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Posted 22 February 2013 - 08:48 PM

You can enable it .. If the machine slows again disable.

 

 


If there are no more problems or signs of infection, you should Create a New Restore Point to prevent possible reinfection from an old one. Some of the malware you picked up could have been saved in System Restore. Since this is a protected directory your tools cannot access to delete these files, they sometimes can reinfect your system if you accidentally use an old restore point. Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state.

The easiest and safest way to do this is:

  • Go to Start > Programs > Accessories > System Tools and click "System Restore".
  • Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name, then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
  • Then use Disk Cleanup to remove all but the most recently created Restore Point.
  • Go to Start > Run and type: Cleanmgr
  • Click "Ok". Disk Cleanup will scan your files for several minutes, then open.
  • Click the "More Options" tab, then click the "Clean up" button under System Restore.
  • Click Ok. You will be prompted with "Are you sure you want to delete all but the most recent restore point?"
  • Click Yes, then click Ok.
  • Click Yes again when prompted with "Are you sure you want to perform these actions?"
  • Disk Cleanup will remove the files and close automatically.
Vista Users can refer to these links: Create a New Restore Point and Disk Cleanup.

Tips to protect yourself against malware and reduce the potential for re-infection:


? Avoid gaming sites, pirated software, cracking tools, [url="http://wiki.answers.com/Q/What_is_a_keygen"]keygens[/url], and peer-to-peer[/b] (P2P) file sharing programs. They are a security risk which can make your computer susceptible to a smörgåsbord of malware infections, remote attacks, exposure of personal information, and identity theft. Many malicious worms and Trojans spread across P2P file sharing networks, gaming and underground sites. Users visiting such pages may see innocuous-looking banner ads containing code which can trigger pop-up ads and malicious Flash ads that install viruses, Trojans and spyware. Ads are a target for hackers because they offer a stealthy way to distribute malware to a wide range of Internet users. The best way to reduce the risk of infection is to avoid these types of web sites and not use any P2P applications. Read P2P Software User Advisories and Risks of File-Sharing Technology.

? Keeping Autorun enabled on USB and other removable drives has become a significant security risk due to the increasing number of malware variants that can infect them and transfer the infection to your computer. To learn more about this risk, please read:


How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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