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import address failure Outlook Express


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#1 mbwellstx

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Posted 10 February 2013 - 02:36 PM

Here is the situation XP Home on both Stepmom's hard drive was failing and I had an unused Dell sitting around. So I connected the old drive as a secondary drive on the Dell so I could transfer all her user data to the new one. Now she had never exported anything for backup purposes. I was able to restore all her emails from the .dbx files. Then loaded OE on the new system, went to import the address book, navigated to the location on the old drive, and selected her.wab file. So after I did the window popped saying import was successful but when I looked for the address book listing there is nothing there. I know I selected the right .wab because the file size was triple the amount used by the default address book. I have tried to get her on a better email program like Thunderbird but is set on using OE.

Any help greatly appreciated



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#2 hamluis

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Posted 15 February 2013 - 03:33 PM

Not clear what you did...but the emails need to be imported...and the WAB needs to be imported as a separate item.

 

Note that you can find the location of stored emails by going to the Message store and noting the path.  This can be changed, if you like.

 

Louis



#3 mbwellstx

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Posted 15 February 2013 - 03:39 PM

I got all the emails imported okay problem is the .wab
whenever I go to import it there are no contacts listed
I know the file I am importing is the right one the file size is triple that of the standard OE .wab






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