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Restore active desktop error


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16 replies to this topic

#1 newhorizon

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Posted 09 February 2013 - 10:31 PM

Everytime I use the computer, the taskbar hangs and unables to open/operate anything else. Existing/open applications hang as well.

After I manually restart the computer, 'Restore active desktop' comes up everytime. The computer has also become extreme slow.

Am I infected?


Edited by hamluis, 14 February 2013 - 11:09 AM.
Moved from XP to Am i Infected - Hamluis.


BC AdBot (Login to Remove)

 


#2 noknojon

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Posted 10 February 2013 - 03:42 AM

Hi -
Can you start OK in Safe Mode with Networking by tapping the F8 key as you start the computer ??
Did you recently add any new programs or alter any settings on the computer ??
This was your last time posting here, are the problems the same as then ??
""Recently I've noticed a prolonged start up and shut down time. All applications including 'windows explorer' take a long time to open. I have installed AVG antivirus but there are no traces of virus or spyware.
The most weird thing is that the computer just get stuck for around 2 minutes once every half an hour. The entire system just doesn't respond at all, then after 2 minutes or so, everything is back to normal.""


Please download Security Check by Screen317 from HERE or HERE, and save it to your Desktop.
* Double-click SecurityCheck.exe
* Follow the onscreen instructions inside of the black box.
* A Notepad document should open automatically called checkup.txt; please post the contents of that document.
Note: If a security program requests permission to access the Internet, allow it to do so.


 

Thank You -



#3 newhorizon

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Posted 10 February 2013 - 10:23 AM

1. Yes i can use it in the safe mode

2. May have added new progs but have not made any changes

3. No the problems are different. 

 

The log you asked for 

 

Results of screen317's Security Check version 0.99.57  
 Windows XP Service Pack 3 x86   
 Internet Explorer 6 Out of date! 
``````````````Antivirus/Firewall Check:`````````````` 
 Windows Firewall Disabled!  
Quick Heal Internet Security 13.00   
AVG Internet Security 2013           
 Antivirus out of date!  
`````````Anti-malware/Other Utilities Check:````````` 
 TuneUp Utilities 2012   
 TuneUp Utilities Language Pack (en-US) 
 CCleaner     
 JavaFX 2.1.1    
 Java 7 Update 9  
 Java version out of Date! 
 Adobe Flash Player     11.5.502.149  
 Mozilla Firefox 17.0.1 Firefox out of Date!  
 Google Chrome 24.0.1312.56  
 Google Chrome 24.0.1312.57  
````````Process Check: objlist.exe by Laurent````````  
 AVG avgwdsvc.exe 
 AVG avgrsx.exe 
 AVG avgnsx.exe 
 AVG avgemc.exe 
 Quick Heal Quick Heal Internet Security onlinent.exe  
`````````````````System Health check````````````````` 
 Total Fragmentation on Drive D:: 3% 
````````````````````End of Log`````````````````````` 


#4 noknojon

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Posted 10 February 2013 - 05:02 PM

Hi -

Here are a few things that will fix some of your current problems > >

Re: Quick Heal Internet Security 13.00
Antivirus
- Scans and removes viruses, worms, trojans and other threats that may sneak into your system through removable drives, email attachments or internet downloads.
You have 2 Antivirus programs installed - Please remove either Quick Heal Internet Security 13.00 or AVG Internet Security 2013

I can supply a Full uninstaller for most Antivirus programs if you wish,

2 Antivirus programs can cause lag and will not detect the virus better, actually they miss more -


I.E. 6 has been out dated by Many years now and is not supported - Please update to at least I.E. 8 NOW
Firefox is now Version 18.0.2 Please update this HERE
Java is now 7 Update 13, if you have a Java icon in Control Panel, Open it and click the second tab Update -

 

Try these things, and please post back if there is any change -

 

Thank You -



#5 newhorizon

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Posted 12 February 2013 - 03:57 AM

Hi...

I unistalled Quickheal and updated the remaining stuff that you asked me to. 

The 'restore active desktop' seems like it is solved but the start-up and shut down are still very slow. 

Also, when I refresh the screen, there is a white bar that flickers through the screen when refreshed. It covers the entire screen. 

Dont know if the problems are related to each other



#6 noknojon

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Posted 12 February 2013 - 04:35 AM

If you are OK with trying a few things, this did work for some >

 

1.Go Start > Run > type regedit and hit enter
2.Go here > HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Desktop\SafeMode\Components
3.Select the value DeskHtmlVersion
4.Select the Decimal radial button
5.Change the value of 272 to 0
6.Most of the time it might take a few seconds for your background to appear and other times…

You will then need to restart your computer.



#7 hamluis

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Posted 12 February 2013 - 08:02 AM

Before anyone suggests a registry edit of any sort...instructions should always be provided on backing up the registry.  This protects the user...from possible unwanted consequences.

 

Back up the registry - http://windows.microsoft.com/en-MY/windows7/Back-up-the-registry

 

Beginners Guides The Registry Backups, Repairs, and Protection - PCSTATS.com - http://www.pcstats.com/articleview.cfm?articleid=263&page=4

 

Users can use a tool such as ERUNT Registry Backup Tool - http://www.snapfiles.com/get/erunt.html for this purpose, with System Restore being another alternative for backing up the registry.

 

Louis



#8 newhorizon

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Posted 14 February 2013 - 11:07 AM

Thanks a lot..

But it did not help..



#9 noknojon

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Posted 14 February 2013 - 05:05 PM

Hi -

Re: when I refresh the screen, there is a white bar that flickers through the screen when refreshed.
One solutin that I found while browsing relates to Refresh Settings -


In Windows XP


1.Click Start > Control Panel > Display
2.Double-click the Display icon, and select the Settings tab.
3.Move the slider bar until the screen resolution matches the native resolution.
4.Click Advanced , and select the Monitor tab.
5.Select the Refresh rate that matches the default rate for your monitor (if it is not already selected).
6.Click OK , and click OK again

You may need to try a few settibgs, but please note where you started altering the setting from,

 

 

Thank You -
 



#10 newhorizon

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Posted 15 February 2013 - 11:58 AM

I did that, this did not help either. 

Also, startup and shut down are still slow 



#11 noknojon

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Posted 15 February 2013 - 04:30 PM

Download AdWare Cleaner and install it
Close all open programs and browsers as the program will reboot your computer
NOTE: You may need to disable your Antivirus while this runs Information on A/V control (temp disable) HERE if needed
XP users Double click on the program to run it
Note: Vista and Windows users, Right click and select Run as Admin......
Select DELETE
Confirm each time with OK
Your computer will Reboot and a notepad text will show the results
Please post that back here

 

Junkware Removal Tooll by thisisu
Download Junkware Removal Tool
Disable your Antivirus program if required (see above for instructions)
For vista and windows 7 right click on the tool and select run as administrator
After the scan is completed, post the generated log here.

 

Remove temporary and junk files
To clean out your temporary internet files and temp files.
Download TFC by OldTimer from HERE to your desktop.
Double-click TFC.exe to run it.
Note: If you are running on Vista / Windows7, right-click on the file and choose Run As Administrator
TFC will close all programs when run, so make sure you have saved all your work before you begin.
* Click the Start button to begin the cleaning process.
* Depending on how often you clean temp files, execution time should be anywhere from a few seconds to a minute or two.
* Please let TFC run uninterrupted until it is finished.
Once TFC is finished it should restart your computer. If it does not, please manually restart the computer yourself to ensure a complete cleaning.

 

Thank You -



#12 newhorizon

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Posted 16 February 2013 - 11:18 AM

# AdwCleaner v2.112 - Logfile created 02/16/2013 at 21:32:32
# Updated 10/02/2013 by Xplode
# Operating system : Microsoft Windows XP Service Pack 3 (32 bits)
# User : admin - HCL
# Boot Mode : Normal
# Running from : D:\Documents and Settings\admin\Desktop\AdwCleaner.exe
# Option [Search]
 
 
***** [Services] *****
 
 
***** [Files / Folders] *****
 
Folder Found : D:\Documents and Settings\admin\Application Data\Mozilla\Firefox\Profiles\xwlp8bk2.default\ConduitCommon
Folder Found : D:\Documents and Settings\admin\Application Data\Mozilla\Firefox\Profiles\xwlp8bk2.default\CT3072253
Folder Found : D:\Documents and Settings\admin\Application Data\Mozilla\Firefox\Profiles\xwlp8bk2.default\extensions\{687578b9-7132-4a7a-80e4-30ee31099e03}
Folder Found : D:\Documents and Settings\admin\Local Settings\Application Data\Conduit
Folder Found : D:\Documents and Settings\Administrator\Local Settings\Application Data\Conduit
Folder Found : D:\Program Files\Conduit
 
***** [Registry] *****
 
Key Found : HKCU\Software\Conduit
Key Found : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{AFDBDDAA-5D3F-42EE-B79C-185A7020515B}
Key Found : HKCU\Software\SmartBar
Key Found : HKCU\Toolbar
Key Found : HKLM\SOFTWARE\Classes\CLSID\{3C471948-F874-49F5-B338-4F214A2EE0B1}
Key Found : HKLM\SOFTWARE\Classes\Interface\{813A22E0-3E2B-4188-9BDA-ECA9878B8D48}
Key Found : HKLM\SOFTWARE\Classes\Interface\{BCFF5F55-6F44-11D2-86F8-00104B265ED5}
Key Found : HKLM\SOFTWARE\Classes\Toolbar.CT3072253
Key Found : HKLM\Software\Conduit
Key Found : HKLM\SOFTWARE\Software
Key Found : HKU\S-1-5-21-436374069-448539723-1801674531-1003\Software\Microsoft\Internet Explorer\SearchScopes\{AFDBDDAA-5D3F-42EE-B79C-185A7020515B}
 
***** [Internet Browsers] *****
 
-\\ Internet Explorer v8.0.6001.18702
 
[OK] Registry is clean.
 
-\\ Mozilla Firefox v18.0.2 (en-US)
 
File : D:\Documents and Settings\admin\Application Data\Mozilla\Firefox\Profiles\xwlp8bk2.default\prefs.js
 
Found : user_pref("CT3072253..clientLogIsEnabled", false);
Found : user_pref("CT3072253..clientLogServiceUrl", "hxxp://clientlog.users.conduit.com/ClientDiagnostics.as[...]
Found : user_pref("CT3072253..uninstallLogServiceUrl", "hxxp://uninstall.users.conduit.com/Uninstall.asmx/Re[...]
Found : user_pref("CT3072253.ALLOW_SHOWING_HIDDEN_TOOLBAR", false);
Found : user_pref("CT3072253.AboutPrivacyUrl", "hxxp://www.conduit.com/privacy/Default.aspx");
Found : user_pref("CT3072253.BrowserCompStateIsOpen_129573915102477663", true);
Found : user_pref("CT3072253.BrowserCompStateIsOpen_129749445881800338", true);
Found : user_pref("CT3072253.BrowserCompStateIsOpen_129805375651312503", true);
Found : user_pref("CT3072253.CTID", "CT3072253");
Found : user_pref("CT3072253.CurrentServerDate", "19-8-2012");
Found : user_pref("CT3072253.DSInstall", false);
Found : user_pref("CT3072253.DialogsAlignMode", "LTR");
Found : user_pref("CT3072253.DialogsGetterLastCheckTime", "Wed Aug 22 2012 18:39:34 GMT+0530 (India Standard[...]
Found : user_pref("CT3072253.DownloadReferralCookieData", "");
Found : user_pref("CT3072253.FirstServerDate", "31-5-2012");
Found : user_pref("CT3072253.FirstTime", true);
Found : user_pref("CT3072253.FirstTimeFF3", true);
Found : user_pref("CT3072253.FixPageNotFoundErrors", true);
Found : user_pref("CT3072253.GroupingServerCheckInterval", 1440);
Found : user_pref("CT3072253.GroupingServiceUrl", "hxxp://grouping.services.conduit.com/");
Found : user_pref("CT3072253.HPInstall", false);
Found : user_pref("CT3072253.HasUserGlobalKeys", true);
Found : user_pref("CT3072253.Initialize", true);
Found : user_pref("CT3072253.InitializeCommonPrefs", true);
Found : user_pref("CT3072253.InstallationAndCookieDataSentCount", 3);
Found : user_pref("CT3072253.InstallationId", "fft41.tmp.exe");
Found : user_pref("CT3072253.InstallationType", "XPE");
Found : user_pref("CT3072253.InstalledDate", "Thu May 31 2012 21:03:23 GMT+0530 (India Standard Time)");
Found : user_pref("CT3072253.IsGrouping", false);
Found : user_pref("CT3072253.IsInitSetupIni", true);
Found : user_pref("CT3072253.IsMulticommunity", false);
Found : user_pref("CT3072253.IsOpenThankYouPage", true);
Found : user_pref("CT3072253.IsOpenUninstallPage", false);
Found : user_pref("CT3072253.LanguagePackLastCheckTime", "Wed Aug 22 2012 18:39:33 GMT+0530 (India Standard [...]
Found : user_pref("CT3072253.LanguagePackReloadIntervalMM", 1440);
Found : user_pref("CT3072253.LanguagePackServiceUrl", "hxxp://translation.users.conduit.com/Translation.ashx[...]
Found : user_pref("CT3072253.LastLogin_3.12.0.8", "Thu May 31 2012 21:03:52 GMT+0530 (India Standard Time)")[...]
Found : user_pref("CT3072253.LastLogin_3.13.0.6", "Wed Aug 22 2012 18:39:31 GMT+0530 (India Standard Time)")[...]
Found : user_pref("CT3072253.LatestVersion", "3.14.1.0");
Found : user_pref("CT3072253.Locale", "en");
Found : user_pref("CT3072253.MCDetectTooltipHeight", "83");
Found : user_pref("CT3072253.MCDetectTooltipUrl", "hxxp://@EB_INSTALL_LINK@/rank/tooltip/?version=1");
Found : user_pref("CT3072253.MCDetectTooltipWidth", "295");
Found : user_pref("CT3072253.MyStuffEnabledAtInstallation", true);
Found : user_pref("CT3072253.OriginalFirstVersion", "3.12.0.8");
Found : user_pref("CT3072253.SearchCaption", "uTorrentControl2 Customized Web Search");
Found : user_pref("CT3072253.SearchFromAddressBarIsInit", true);
Found : user_pref("CT3072253.SearchFromAddressBarUrl", "hxxp://search.conduit.com/ResultsExt.aspx?ctid=CT307[...]
Found : user_pref("CT3072253.SearchInNewTabEnabled", true);
Found : user_pref("CT3072253.SearchInNewTabIntervalMM", 1440);
Found : user_pref("CT3072253.SearchInNewTabLastCheckTime", "Wed Aug 22 2012 18:39:29 GMT+0530 (India Standar[...]
Found : user_pref("CT3072253.SearchInNewTabServiceUrl", "hxxp://newtab.conduit-hosting.com/newtab/?ctid=EB_T[...]
Found : user_pref("CT3072253.SendProtectorDataViaLogin", true);
Found : user_pref("CT3072253.ServiceMapLastCheckTime", "Wed Aug 22 2012 18:39:31 GMT+0530 (India Standard Ti[...]
Found : user_pref("CT3072253.SettingsLastCheckTime", "Wed Aug 22 2012 18:39:28 GMT+0530 (India Standard Time[...]
Found : user_pref("CT3072253.SettingsLastUpdate", "1345149429");
Found : user_pref("CT3072253.TBHomePageUrl", "hxxp://search.conduit.com/?ctid=CT3072253&SearchSource=13");
Found : user_pref("CT3072253.ThirdPartyComponentsInterval", 504);
Found : user_pref("CT3072253.ThirdPartyComponentsLastCheck", "Tue May 29 2012 17:09:57 GMT+0530 (India Stand[...]
Found : user_pref("CT3072253.ThirdPartyComponentsLastUpdate", "1331805997");
Found : user_pref("CT3072253.ToolbarShrinkedFromSetup", false);
Found : user_pref("CT3072253.TrusteLinkUrl", "hxxp://trust.conduit.com/CT3072253");
Found : user_pref("CT3072253.TrustedApiDomains", "conduit.com,conduit-hosting.com,conduit-services.com,clien[...]
Found : user_pref("CT3072253.UserID", "UN65425502905763261");
Found : user_pref("CT3072253.alertChannelId", "1463702");
Found : user_pref("CT3072253.autoDisableScopes", -1);
Found : user_pref("CT3072253.backendstorage.cbcountry_000", "494E");
Found : user_pref("CT3072253.backendstorage.cbfirsttime", "546875204D617920333120323031322032313A30333A32392[...]
Found : user_pref("CT3072253.generalConfigFromLogin", "{\"ApiMaxAlerts\":\"12\",\"SocialDomains\":\"social.c[...]
Found : user_pref("CT3072253.globalFirstTimeInfoLastCheckTime", "Tue May 29 2012 17:09:58 GMT+0530 (India St[...]
Found : user_pref("CT3072253.homepageProtectorEnableByLogin", true);
Found : user_pref("CT3072253.initDone", true);
Found : user_pref("CT3072253.myStuffEnabled", true);
Found : user_pref("CT3072253.myStuffPublihserMinWidth", 400);
Found : user_pref("CT3072253.myStuffSearchUrl", "hxxp://Apps.conduit.com/search?q=SEARCH_TERM&SearchSourceOr[...]
Found : user_pref("CT3072253.myStuffServiceIntervalMM", 1440);
Found : user_pref("CT3072253.myStuffServiceUrl", "hxxp://mystuff.conduit-services.com/MyStuffService.ashx?Co[...]
Found : user_pref("CT3072253.navigateToUrlOnSearch", false);
Found : user_pref("CT3072253.revertSettingsEnabled", true);
Found : user_pref("CT3072253.searchProtectorDialogDelayInSec", 10);
Found : user_pref("CT3072253.searchProtectorEnableByLogin", true);
Found : user_pref("CT3072253.testingCtid", "");
Found : user_pref("CT3072253.toolbarAppMetaDataLastCheckTime", "Wed Aug 22 2012 18:39:33 GMT+0530 (India Sta[...]
Found : user_pref("CT3072253.toolbarContextMenuLastCheckTime", "Thu May 31 2012 21:03:25 GMT+0530 (India Sta[...]
Found : user_pref("CT3072253.usagesFlag", 2);
Found : user_pref("CommunityToolbar.ETag.hxxp://Settings.toolbar.search.conduit.com/root/CT3072253/CT3072253[...]
Found : user_pref("CommunityToolbar.ETag.hxxp://appsmetadata.toolbar.conduit-services.com/?ctid=CT3072253", [...]
Found : user_pref("CommunityToolbar.ETag.hxxp://contextmenu.toolbar.conduit-services.com/?name=GottenApps&lo[...]
Found : user_pref("CommunityToolbar.ETag.hxxp://contextmenu.toolbar.conduit-services.com/?name=OtherApps&loc[...]
Found : user_pref("CommunityToolbar.ETag.hxxp://contextmenu.toolbar.conduit-services.com/?name=SharedApps&lo[...]
Found : user_pref("CommunityToolbar.ETag.hxxp://contextmenu.toolbar.conduit-services.com/?name=Toolbar&local[...]
Found : user_pref("CommunityToolbar.ETag.hxxp://dynamicdialogs.alert.conduit-services.com/alert/dlg.pkg", "\[...]
Found : user_pref("CommunityToolbar.ETag.hxxp://dynamicdialogs.toolbar.conduit-services.com/DLG.pkg?ver=3.12[...]
Found : user_pref("CommunityToolbar.ETag.hxxp://dynamicdialogs.toolbar.conduit-services.com/DLG.pkg?ver=3.13[...]
Found : user_pref("CommunityToolbar.ETag.hxxp://servicemap.conduit-services.com/Toolbar/?ownerId=CT3072253",[...]
Found : user_pref("CommunityToolbar.ETag.hxxp://translation.toolbar.conduit-services.com/?locale=en", "\"1c8[...]
Found : user_pref("CommunityToolbar.LatestLibsPath", "file:///D:\\Documents and Settings\\admin\\Application[...]
Found : user_pref("CommunityToolbar.LatestToolbarVersionInstalled", "3.12.0.8");
Found : user_pref("CommunityToolbar.SearchFromAddressBarSavedUrl", "");
Found : user_pref("CommunityToolbar.ToolbarsList", "CT3072253");
Found : user_pref("CommunityToolbar.ToolbarsList2", "CT3072253");
Found : user_pref("CommunityToolbar.ToolbarsList4", "CT3072253");
Found : user_pref("CommunityToolbar.globalUserId", "037ff9bb-52f9-47ba-bc64-4a6616b39163");
Found : user_pref("CommunityToolbar.isAlertUrlAddedToFeedItemTable", true);
Found : user_pref("CommunityToolbar.isClickActionAddedToFeedItemTable", true);
Found : user_pref("CommunityToolbar.keywordURLSelectedCTID", "CT3072253");
Found : user_pref("CommunityToolbar.notifications.alertDialogsGetterLastCheckTime", "Thu May 31 2012 21:03:2[...]
Found : user_pref("CommunityToolbar.notifications.alertEnabled", false);
Found : user_pref("CommunityToolbar.notifications.clientsServerUrl", "hxxp://alert.client.conduit.com");
Found : user_pref("CommunityToolbar.notifications.locale", "en");
Found : user_pref("CommunityToolbar.notifications.loginIntervalMin", 1440);
Found : user_pref("CommunityToolbar.notifications.loginLastCheckTime", "Thu May 31 2012 21:03:22 GMT+0530 (I[...]
Found : user_pref("CommunityToolbar.notifications.loginLastUpdateTime", "1313487611");
Found : user_pref("CommunityToolbar.notifications.messageShowTimeSec", 20);
Found : user_pref("CommunityToolbar.notifications.servicesServerUrl", "hxxp://alert.services.conduit.com");
Found : user_pref("CommunityToolbar.notifications.showTrayIcon", false);
Found : user_pref("CommunityToolbar.notifications.userCloseIntervalMin", 300);
Found : user_pref("CommunityToolbar.notifications.userId", "cc50a808-6d8d-43ef-8685-7452359c18b2");
Found : user_pref("CommunityToolbar.originalHomepage", "chrome://branding/locale/browserconfig.properties");
Found : user_pref("CommunityToolbar.originalSearchEngine", "chrome://browser-region/locale/region.properties[...]
Found : user_pref("keyword.URL", "hxxp://search.conduit.com/ResultsExt.aspx?ctid=CT3072253&SearchSource=2&q=[...]
 
File : D:\Documents and Settings\Mom\Application Data\Mozilla\Firefox\Profiles\h2de0sl2.default\prefs.js
 
[OK] File is clean.
 
File : D:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\lfycm6d2.default\prefs.js
 
[OK] File is clean.
 
-\\ Google Chrome v24.0.1312.57
 
File : D:\Documents and Settings\admin\Local Settings\Application Data\Google\Chrome\User Data\Default\Preferences
 
[OK] File is clean.
 
File : D:\Documents and Settings\Mom\Local Settings\Application Data\Google\Chrome\User Data\Default\Preferences
 
[OK] File is clean.
 
*************************
 
AdwCleaner[R1].txt - [12824 octets] - [16/02/2013 19:02:28]
AdwCleaner[R2].txt - [12754 octets] - [16/02/2013 21:32:32]
 
########## EOF - D:\AdwCleaner[R2].txt - [12815 octets] ##########


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 4.6.3 (02.12.2013:1)
OS: Microsoft Windows XP x86
Ran by admin on Sat 02/16/2013 at 21:41:08.71
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 
 
 
 
~~~ Services
 
 
 
~~~ Registry Values
 
Successfully deleted: [Registry Value] hkey_current_user\software\microsoft\internet explorer\toolbar\webbrowser\\{687578b9-7132-4a7a-80e4-30ee31099e03} 
Successfully deleted: [Registry Value] hkey_current_user\software\microsoft\internet explorer\urlsearchhooks\\{687578b9-7132-4a7a-80e4-30ee31099e03} 
Successfully repaired: [Registry Value] hkey_local_machine\software\microsoft\internet explorer\searchscopes\{0633ee93-d776-472f-a0ff-e1416b8b2e3a}\\DisplayName
Successfully repaired: [Registry Value] hkey_local_machine\software\microsoft\internet explorer\searchscopes\{0633ee93-d776-472f-a0ff-e1416b8b2e3a}\\URL
 
 
 
~~~ Registry Keys
 
Successfully deleted: [Registry Key] hkey_current_user\software\conduit
Successfully deleted: [Registry Key] hkey_local_machine\software\conduit
Successfully deleted: [Registry Key] hkey_current_user\software\smartbar
Successfully deleted: [Registry Key-Heur] HKEY_LOCAL_MACHINE\software\classes\Toolbar.CT3072253
Successfully deleted: [Registry Key] hkey_classes_root\clsid\{3c471948-f874-49f5-b338-4f214a2ee0b1}
Successfully deleted: [Registry Key] hkey_current_user\software\microsoft\internet explorer\searchscopes\{6a1806cd-94d4-4689-ba73-e35ea1ea9990}
Successfully deleted: [Registry Key] hkey_current_user\software\microsoft\internet explorer\searchscopes\{afdbddaa-5d3f-42ee-b79c-185a7020515b}
 
 
 
~~~ Files
 
 
 
~~~ Folders
 
Successfully deleted: [Folder] "D:\Documents and Settings\admin\Local Settings\Application Data\conduit"
Successfully deleted: [Folder] "D:\Program Files\conduit"
 
 
 
~~~ FireFox
 
Successfully deleted: [File] D:\Documents and Settings\admin\Application Data\mozilla\firefox\profiles\xwlp8bk2.default\user.js
Successfully deleted: [Folder] D:\Documents and Settings\admin\Application Data\mozilla\firefox\profiles\xwlp8bk2.default\conduitcommon
Successfully deleted: [Folder] D:\Documents and Settings\admin\Application Data\mozilla\firefox\profiles\xwlp8bk2.default\extensions\{687578b9-7132-4a7a-80e4-30ee31099e03}
Successfully deleted the following from D:\Documents and Settings\admin\Application Data\mozilla\firefox\profiles\xwlp8bk2.default\prefs.js
 
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~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Sat 02/16/2013 at 21:45:14.18
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~


#13 noknojon

noknojon

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Posted 16 February 2013 - 03:37 PM

Hi -

AdwCleaner and Junkware Remonal Tool have cleaned up a lot of unneeded addons and minor infections.

Please re-run AdwCleaner, but this time select Option [Delete] rather than Option [Search]

 

NOTE: Close all open programs and browsers first, as your computer will Reboot when the scan completed.
 

Has the situation improved at all now ??

 

Thank You -

Edited to add Note -


Edited by noknojon, 16 February 2013 - 05:22 PM.


#14 newhorizon

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Posted 18 February 2013 - 06:51 AM

Nope the white bar on the display still appears 



#15 noknojon

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Posted 18 February 2013 - 03:24 PM

This was a big problem when IE6 was being used, since that was your browser, that is where many tips are from

 

You could list the Make and Model of computer and post a snapshot with Speccy as this may give us a bit more to look at -
Publish a Snapshot using Speccy << Follow These Directions
 

While you are doing this here is another given solution >


Reboot your computer, click the Windows Start button, then Go > Run. > Type  task scheduler > press Enter.

When task scheduler opens, expand the menu from "Microsoft" to "Windows" and click "Mobile PC." You may see a task called "TMM" (transient multi-monitor manager); click on it and select "Disable." If you notice the option is already disabled, try to enable it to see if that fixes the problem.


Thank You -






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