Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Monitor Gets NO SIGNAL on New Build


  • Please log in to reply
8 replies to this topic

#1 Ali_bear

Ali_bear

  • Members
  • 21 posts
  • OFFLINE
  •  
  • Gender:Female
  • Local time:04:00 AM

Posted 09 February 2013 - 08:41 PM

Hey Guys smile.png

 

I'm new to the PC building world, so please be gentle!  Here's my story:

 

Last year, I purchased a Hewlett Packard Pavilion PC brand new! (Model: p6-2014)   http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?objectID=c03072349&lang=en&cc=us&contentType=SupportFAQ&prodSeriesId=5151865&prodTypeId=12454

 

I let it sit for nearly a year, and when I finally decided to use it, it lasted a total of two days and then died.  I left it on while downloading games, and the next morning, I found it in almost a sleep mode, with the monitor saying 'No Signal.'  The only way I was able to turn it off was by holding the power button until it finally shut down. 

 

Since the warrenty had ended, I decided to salvage the parts and build my own custom from it.  Troubleshooting it led me to believe that the motherboard was the culprit of the problem.  To make a long story short, I built a new system with the following specs:

 

CPU: AMD A6 3600 Processor

Motherboard: Asus F1A55-M LX PLUS R2.0 AMD FM1 FCH Hudson D2 DDR3 SATA PCI USB

Ram: DDR3 4GB 2Rx8 PC3

Storage: 1TB Sata Transfer rating: 3.0 Gb/sec Rotational Speed: 7200 RPM

Video Card: ASUS ENGTX550 TI DC/DI/1GD5 GeForce GTX 550 Ti (Fermi) 1GB 192-bit GDDR5 PCI Express 2.0 x16 HDCP Ready SLI Support Video Card

Power Supply: Rosewill Stallion Series RD700 700W ATX12V V2.3 SLI Ready CrossFire Ready Power Supply

Case: Rosewill Challenger

 

I powered the system up and once again, NO SIGNAL to the monitor!!  I went through the following steps to try and troubleshoot the problem:

 

--Unplugged the monitor from the video card and plugged it directly into the motherboard since the board has an integrated graphics chip.  Still no signal from monitor.

 

--Checked to see if all case fans were running as well as heatsink fan, graphics card fan, and power supply fan.  All were running properly.

 

--Listened for sounds from the hard drive and heard tiny clicks as it seemed to be trying to turn on.  Checked the optical drive, door opened and closed.

 

--I removed and reset the memory sticks.  I even cleaned them with a cloth.  I re-arranged their locations in the slot.  I removed both sticks and heard no beeps.

 

--Checked all connections, made sure the 24pin & 4pin connectors were connected to the motherboard.

 

--Restarted the system. Unplugged the power cord and held down the power switch to get rid of any power that was still in the system.  Restarted system, still had problem.

 

--CPU is connected properly with heatsink and fan and proper amount of thermal grease.

 

--Unplugged the hard drive & optical drive and restarted system.  Still no signal.

 

--Removed all ram sticks and restarted system.  Still no signal and no beeps from computer.

 

 

The status light on the motherboard is green.  All the case fans and heatsink fan work properly.  Hard drive makes little noises as it starts and optical drive opens and works.  Everything in the case seems to work properly, I just cannot get the thing to boot or can't get a signal to the monitor.  I'm thinking of replacing the ram with these: http://www.newegg.com/Product/Product.aspx?Item=20-231-314&SortField=0&SummaryType=0&Pagesize=10&PurchaseMark=&SelectedRating=-1&VideoOnlyMark=False&VendorMark=&IsFeedbackTab=true&Page=2#scrollFullInfo  Not sure though if I want to put anymore money into this system before knowing whats wrong with it.  I'm out of ideas.  This is basically a brand new system with a new motherboard!  Is there anything else I can do to troubleshoot this? Should I just get the ram? Should I just take it to a professional and have the problem diagnosed?  Any and all suggestions would be welcome.  huh.png

 

Thanks in advance!!


Edited by Ali_bear, 10 February 2013 - 07:50 AM.


BC AdBot (Login to Remove)

 


#2 zedsed420

zedsed420

  • Members
  • 96 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:83251
  • Local time:02:00 AM

Posted 09 February 2013 - 09:12 PM

Did you plug in the 6pin power connector to the video card? That would cause it to not work. Does it even post?


Asus Crosshair III  Motherboard, AMD PhenomII x4 965 custom watercooled XSPC Raystorm copper block,  8g Mushkin Blackline
2 XFX Radeon 4890's in Crossfire mode custom watercooled full copper EK blocks,  XSPC rs360 triple 120 radiator 
850w Antec full modular 80plus certified,  NZXT Switch Black case  Custom Watercooled Laing DDC w/ XSPC pumptop res

Tygon black tubing,  all Bitspower fittings and clamps, 2 Samsung 1T spinpoint F1's 

Windows 7 Professional x64 dual boot Ubuntu 12.10


#3 Ali_bear

Ali_bear
  • Topic Starter

  • Members
  • 21 posts
  • OFFLINE
  •  
  • Gender:Female
  • Local time:04:00 AM

Posted 09 February 2013 - 10:16 PM

Did you plug in the 6pin power connector to the video card? That would cause it to not work. Does it even post?

The video card came with a 6 pin connector.  I plugged that connnector into the card and then the connector had two three pin connectors attached to it.  Both of those I connected to the power supply.  The system does not post....at least I don't think it does.  The monitor won't turn on to tell me whether its posting because its getting no signal.



#4 coxchris

coxchris

  • Members
  • 1,151 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Atwater
  • Local time:02:00 AM

Posted 10 February 2013 - 12:30 AM

Re seat the CPU. No Post means that the CPU is unseated correctly or bend pin or not fully lock down


AA in Computer Networking Technology

BS in Information Technology 

Comptia A+, Project+, L+

Renewable:  N+,S+

CIW Web Design Specialist, JavaScript Specialist,  Database Design Specialist 

LPIC-1, SUSE 


#5 zedsed420

zedsed420

  • Members
  • 96 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:83251
  • Local time:02:00 AM

Posted 10 February 2013 - 01:58 AM

Check the molex connectors before pulling the cpu, make sure you didn't accidentally push out one or more of the pins when you connected them. When you turn it on does the video card fan come on?


Asus Crosshair III  Motherboard, AMD PhenomII x4 965 custom watercooled XSPC Raystorm copper block,  8g Mushkin Blackline
2 XFX Radeon 4890's in Crossfire mode custom watercooled full copper EK blocks,  XSPC rs360 triple 120 radiator 
850w Antec full modular 80plus certified,  NZXT Switch Black case  Custom Watercooled Laing DDC w/ XSPC pumptop res

Tygon black tubing,  all Bitspower fittings and clamps, 2 Samsung 1T spinpoint F1's 

Windows 7 Professional x64 dual boot Ubuntu 12.10


#6 Ali_bear

Ali_bear
  • Topic Starter

  • Members
  • 21 posts
  • OFFLINE
  •  
  • Gender:Female
  • Local time:04:00 AM

Posted 10 February 2013 - 05:36 AM

Re seat the CPU. No Post means that the CPU is unseated correctly or bend pin or not fully lock down

When I set the CPU into its socket, i didn't have to force it.  I lined it up with the triangle on the edge and it just fell right into place.  Afterwards I set the arm down along the side to lock it into place and then later placed the thermal grease and heatsink ontop.  I think when I was putting the heatsink on, it slid around ontop of the cpu while i was hooking it into place.  That wouldn't cause the cpu to unlock from its position or move out of place would it? I guess anything is possible.



#7 Ali_bear

Ali_bear
  • Topic Starter

  • Members
  • 21 posts
  • OFFLINE
  •  
  • Gender:Female
  • Local time:04:00 AM

Posted 10 February 2013 - 06:32 AM

Check the molex connectors before pulling the cpu, make sure you didn't accidentally push out one or more of the pins when you connected them. When you turn it on does the video card fan come on?

The molex connectors are the white connectors that are attached to the six pin connector on the video card, right?  If thats what you're talking about, there are two molex connectors attached to the six pin on the GFX card.  Each molex has three pins inside and i connected each molex to the power supply.  Does it make a difference that the power connector that i pushed the molex into has four holes instead of just three?  Also, yes, the fan on the GFX card is spinning.



#8 Ali_bear

Ali_bear
  • Topic Starter

  • Members
  • 21 posts
  • OFFLINE
  •  
  • Gender:Female
  • Local time:04:00 AM

Posted 11 February 2013 - 02:41 AM

Here's an update:

 

I cleaned the ram with an eraser head.  I removed the GFX card and reseated it.  I removed the motherboard from the case and set it up on cardboard and only hooked up one stick of ram, power, and monitor with no success.  I removed the heatsink, cleaned it and the cpu, then re-greased it again with thermal paste. All nothing.  Anymore suggestions?  I think I might take this thing and have it diagnosed.  Some hardware is faulty, and i'm thinking it might be my brand new motherboard, or the processor, or the ram. 

 

Thanks for reading, and all ideas are welcome.


Edited by Ali_bear, 11 February 2013 - 10:16 AM.


#9 Ali_bear

Ali_bear
  • Topic Starter

  • Members
  • 21 posts
  • OFFLINE
  •  
  • Gender:Female
  • Local time:04:00 AM

Posted 22 February 2013 - 05:43 PM

Latest Update:

 

Well, I finally had enough and took my brand new NON-working system to have it diagnosed at a repair shop.  Found out that I received a faulty CPU from Hewlett-Packard when I got the original PC.  The repairman said that CPUs rarely break, so he never suspected that, but after testing everything else, he was sure of it.  He reminded me that when systems don't POST and go into BIOS like mine, that usually its either two things, the CPU or the motherboard.  The motherboard had just been ordered brand new, so logical deduction meant it was probably the CPU.  So I took it home, ordered a new and improved processor from Newegg, installed it myself with the best thermal grease out there, and whatdoya know, it worked!!

 

Thanks again to everyone that tried to help me in a situation that couldn't be helped lol.  Btw on a side note, two days after I installed the new processor, my monitor that was 4yrs old DIED! It was a LCD Gateway that just kicked the bucket.  What are the odds of that? Someone told me that my computer hates me...maybe so smile.png but now i really do have a new system with this new monitor I added on to everything else.  I'm happy, but my wallet isn't! wacko.png

 

Take care you guys smile.png


Edited by Ali_bear, 22 February 2013 - 05:45 PM.





0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users