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Loaded Win7 and now i can't get it to reboot


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#1 d-town23

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Posted 09 February 2013 - 08:03 AM

I removed Win8 and replaced it with win7. Once the install of win7 is done i can make changes to my desktop but once i restart my computer it doesn't reboot at all. It just continues as a cycle of endless rebooting.  I also went into the Bios to make it boot from HD but nothing. Please help i have never had an issue like this ever.

 

the computer is a Samsung np300e5c. Bios is Phoenix SecureCore Tiano Setup



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#2 dc3

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Posted 09 February 2013 - 10:15 AM

How did you install Windows 7?

 

It has been my understanding that you can upgrade Windows, but can't downgrade Windows. 


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#3 d-town23

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Posted 09 February 2013 - 12:32 PM

I used a windows 7 disk



#4 dc3

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Posted 09 February 2013 - 12:43 PM

Let me be more specific, did you wipe or reformat the hdd prior to installing Windows 7?


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#5 d-town23

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Posted 09 February 2013 - 01:46 PM

I did a clean using CMD prompt and then reformated the drive



#6 dc3

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Posted 09 February 2013 - 02:39 PM

Try doing a repair installation, instructions can be found here.  You will need to set your optical drive as the first device in the boot order in the BIOS.

 

If this doesn't work and you can boot into Safe Mode do the following.

 

If you can, click on the Start orb and type in System in the Search programs and files box.  Click on System under Control Panel, click on Advanced system settings, under Startup and recovery click on Settings, remove the check mark in Automatically restart.

 

Now when it starts it should show a BSOD similar to the one below and you will see a screen similar to the one below.  At the top of the page you will see ***STOP: and then an error code, please include this in your nest post.

 


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