My Dell Latitude D610 came back from the fixit guy after virus troubles, with all of the games, paint, & calculator missing. I have spent an hour hunting around on Google for this. There seem to be a zillion pages addressing the problem. They either advise something so techy it's incomprehensible, or they recommend Add/remove programs --> windows components --> accessories & utilities, etc. I have tried that. It wants the XP SP2 disc, which I do not have. I found a recommendation to use the i386 file; I searched & found at least half a dozen files labelled i386. I tried opening one or 2 but it still didn't work. The installation wizard seems to be looking for something called "spider". I have also tried individually installing just the calculator & paint, & I have the same problem.
Another page referred me to the AccRestore v.2.0 page; I ran that & it restored shortcuts to the start menu but not the actual programs. Now, when I click on one of the shortcuts it says it can't find, for example, calc.exe.
Everything else is ok. I would rather not have to call fixit-guy again; he's a very poor communicator & frustrating to deal with.
Can anyone tell me in some simple non-techy terms, a step by step method of getting these back? Can I download them somewhere? Or, step by step, what to copy from our other XP puter?
Edited by Alliecat, 08 February 2013 - 08:58 PM.