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EXTERNAL HARD DRIVE: INACCESSIBLE


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#1 Roswell.1701

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Posted 08 February 2013 - 04:23 PM

Greetings, MBC Community. I have 2 external hard drives: Drive K and Drive
L. I was working with some files on Drive C when the audio signal of an external
device being added or removed sounded out of nowhere. Now, Windows does not
recognize Drive L. When I try to access the drive, I am told that I must
reformat the drive in order to use it. I also get an error message saying that
the drive is inaccessible because of a "Data Error (Cyclic Redundancy Check)." I
disconnected and reconnected the drive. No change. Then I tried to use the
"Safely Remove Hardware And Eject Media" app. It said it couldn't eject the
drive because it was "still being used by another device." It said that in order
to eject the drive I would have to shut the app that was still "using" it. But I
have no idea what could possibly be "using" it. I did several restarts and
repeated these actions. Still nothing. What ever caused this did not effect
Drive K, but I disconnected it just to be safe. This is a 3TB Drive and it is
nearly filled with irreplaceable data. Please tell me there is a way to access
it. Thanks.


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#2 dc3

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Posted 08 February 2013 - 06:20 PM

Try disconnecting the hdd when the computer is shut down, restart it and try a different USB port.

 

If this doesn't work, look in the BIOS so see if the hdd is recognized there.

 

You can also go into the Device Manager and uninstall the Universal Serial Bus controllers.  When you restart the computer is will assign new drivers.


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