Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Redirect virus and advertising popups


  • This topic is locked This topic is locked
17 replies to this topic

#1 pikappapp

pikappapp

  • Members
  • 23 posts
  • OFFLINE
  •  
  • Local time:02:19 PM

Posted 08 February 2013 - 12:35 PM

DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 9.0.8112.16447  BrowserJavaVersion: 1.6.0_39
Run by Apperson at 11:28:37 on 2013-02-08
Microsoft Windows 7 Home Premium   6.1.7601.1.1252.1.1033.18.6092.3671 [GMT -6:00]
.
AV: AVG Anti-Virus 2013 *Enabled/Updated* {0E9420C4-06B3-7FA0-3AB1-6E49CB52ECD9}
AV: avast! Antivirus *Disabled/Updated* {2B2D1395-420B-D5C9-657E-930FE358FC3C}
AV: Norton 360 *Enabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF}
SP: avast! Antivirus *Disabled/Updated* {904CF271-6431-DA47-5FCE-A87D98DFB681}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: AVG Anti-Virus 2013 *Enabled/Updated* {B5F5C120-2089-702E-0001-553BB0D5A664}
SP: Norton 360 *Enabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}
FW: Norton 360 *Enabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}
.
============== Running Processes ===============
.
C:\PROGRA~2\AVG\AVG2013\avgrsa.exe
C:\Program Files (x86)\AVG\AVG2013\avgcsrva.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Program Files (x86)\HP SimplePass 2011\TrueSuiteService.exe
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\system32\atiesrxx.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Program Files\IDT\WDM\STacSV64.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\Hpservice.exe
C:\Program Files\DisplayLink Core Software\DisplayLinkManager.exe
C:\Windows\system32\atieclxx.exe
C:\Program Files\DisplayLink Core Software\DisplayLinkUserAgent.exe
C:\Windows\system32\WUDFHost.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\WLANExt.exe
C:\Program Files\AVAST Software\Avast\AvastSvc.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k WbioSvcGroup
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files\IDT\WDM\AESTSr64.exe
C:\Program Files (x86)\AVG\AVG2013\avgidsagent.exe
C:\Program Files (x86)\AVG\AVG2013\avgwdsvc.exe
C:\Program Files (x86)\Intel\Bluetooth\devmonsrv.exe
C:\Windows\system32\svchost.exe -k bthsvcs
C:\Program Files\Intel\WiFi\bin\EvtEng.exe
C:\Windows\SysWOW64\ezSharedSvcHost.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files (x86)\Seagate\SeagateManager\Sync\FreeAgentService.exe
C:\Program Files\Hewlett-Packard\HP Client Services\HPClientServices.exe
C:\Program Files (x86)\Hewlett-Packard\Shared\HPDrvMntSvc.exe
C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe
C:\Program Files (x86)\Common Files\LightScribe\LSSrvc.exe
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe
C:\Program Files (x86)\Norton 360\Engine\6.4.1.14\ccSvcHst.exe
C:\Program Files\Common Files\Intel\WirelessCommon\RegSrvc.exe
C:\Program Files (x86)\Roxio\RoxioNow Player\RNowSvc.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\SysWOW64\UTSCSI.EXE
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files (x86)\Intel\Bluetooth\obexsrv.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files (x86)\HP SimplePass 2011\TouchControl.exe
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe
C:\Windows\system32\Dwm.exe
C:\Program Files (x86)\Norton 360\Engine\6.4.1.14\ccSvcHst.exe
C:\Windows\Explorer.EXE
C:\Program Files\DisplayLink Core Software\DisplayLinkUI.exe
C:\Program Files (x86)\HP SimplePass 2011\BioMonitor.exe
C:\Windows\system32\taskhost.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\IDT\WDM\sttray64.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Common Files\Intel\WirelessCommon\iFrmewrk.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\TOSHIBA\dynadock_II\TosDockApp.exe
C:\Windows\SysWOW64\rundll32.exe
C:\Program Files (x86)\Intel\Bluetooth\mediasrv.exe
C:\Program Files (x86)\Common Files\LightScribe\LightScribeControlPanel.exe
C:\Program Files (x86)\Microsoft Office\Office14\ONENOTEM.EXE
C:\Program Files (x86)\Intel\Bluetooth\BTPlayerCtrl.exe
C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Program Files (x86)\Renesas Electronics\USB 3.0 Host Controller Driver\Application\nusb3mon.exe
C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe
C:\Program Files (x86)\Hewlett-Packard\HP On Screen Display\HPOSD.exe
C:\Program Files (x86)\Seagate\SeagateManager\FreeAgent Status\stxmenumgr.exe
C:\Program Files (x86)\AVG\AVG2013\avgui.exe
C:\Program Files (x86)\Hewlett-Packard\Shared\hpqWmiEx.exe
C:\Program Files\AVAST Software\Avast\AvastUI.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Windows\system32\SearchIndexer.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\System32\svchost.exe -k LocalServicePeerNet
C:\Windows\system32\taskeng.exe
C:\Program Files (x86)\CyberLink\YouCam\YCMMirage.exe
C:\Program Files (x86)\Mozilla Firefox\firefox.exe
C:\Windows\system32\wuauclt.exe
C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CCC.exe
C:\Program Files (x86)\Hewlett-Packard\HP Health Check\hphc_service.exe
C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe
C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe
C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe
C:\Program Files (x86)\Hewlett-Packard\HP Connection Manager\hpConnectionManager.exe
C:\Program Files (x86)\Hewlett-Packard\HP Connection Manager\hpCMSrv.exe
C:\Windows\Microsoft.Net\Framework64\v3.0\WPF\PresentationFontCache.exe
C:\Program Files (x86)\Hewlett-Packard\Shared\hpCaslNotification.exe
C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe
C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe
C:\Users\Apperson\AppData\Local\Google\Google Talk Plugin\googletalkplugin.exe
C:\Program Files\TrueCrypt\TrueCrypt.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\System32\cscript.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxps://www.ixquick.com/
mWinlogon: Userinit = userinit.exe,
BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO: Norton Identity Protection: {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton 360\Engine\6.4.1.14\coieplg.dll
BHO: Norton Vulnerability Protection: {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton 360\Engine\6.4.1.14\ips\ipsbho.dll
BHO: Groove GFS Browser Helper: {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files (x86)\Microsoft Office\Office14\GROOVEEX.DLL
BHO: Java™ Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre6\bin\ssv.dll
BHO: TrueSuite Website Log On: {8590886E-EC8C-43C1-A32C-E4C2B0B6395B} - C:\Program Files (x86)\HP SimplePass 2011\IEBHO.dll
BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files (x86)\Microsoft Office\Office14\URLREDIR.DLL
BHO: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
TB: Norton Toolbar: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton 360\Engine\6.4.1.14\coieplg.dll
uRun: [TOSDOCKAPP] C:\Program Files\TOSHIBA\dynadock_II\TosDockApp.exe
uRun: [LightScribe Control Panel] C:\Program Files (x86)\Common Files\LightScribe\LightScribeControlPanel.exe -hidden
uRun: [cdloader] "C:\Users\Apperson\AppData\Roaming\mjusbsp\cdloader2.exe" MAGICJACK
uRun: [Google Update] "C:\Users\Apperson\AppData\Local\Google\Update\GoogleUpdate.exe" /c
uRunOnce: [FlashPlayerUpdate] C:\Windows\SysWOW64\Macromed\Flash\FlashUtil11g_Plugin.exe -update plugin
mRun: [IAStorIcon] C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe
mRun: [StartCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
mRun: [NUSB3MON] "C:\Program Files (x86)\Renesas Electronics\USB 3.0 Host Controller Driver\Application\nusb3mon.exe"
mRun: [HPConnectionManager] C:\Program Files (x86)\Hewlett-Packard\HP Connection Manager\HPCMDelayStart.exe
mRun: [HP Quick Launch] C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe
mRun: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 10.0\Reader\Reader_sl.exe"
mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun: [Easybits Recovery] C:\Program Files (x86)\EasyBits For Kids\ezRecover.exe
mRun: [HPOSD] C:\Program Files (x86)\Hewlett-Packard\HP On Screen Display\HPOSD.exe
mRun: [BCSSync] "C:\Program Files (x86)\Microsoft Office\Office14\BCSSync.exe" /DelayServices
mRun: [MaxMenuMgr] "C:\Program Files (x86)\Seagate\SeagateManager\FreeAgent Status\StxMenuMgr.exe"
mRun: [AVG_UI] "C:\Program Files (x86)\AVG\AVG2013\avgui.exe" /TRAYONLY
mRun: [avast] "C:\Program Files\AVAST Software\Avast\avastUI.exe" /nogui
mRun: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
StartupFolder: C:\Users\Apperson\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\ONENOT~1.LNK - C:\Program Files (x86)\Microsoft Office\Office14\ONENOTEM.EXE
mPolicies-Explorer: NoActiveDesktop = dword:1
mPolicies-Explorer: NoActiveDesktopChanges = dword:1
mPolicies-Explorer: EnableShellExecuteHooks = dword:1
mPolicies-System: ConsentPromptBehaviorAdmin = dword:5
mPolicies-System: ConsentPromptBehaviorUser = dword:3
mPolicies-System: EnableUIADesktopToggle = dword:0
IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~1\Office14\EXCEL.EXE/3000
IE: Se&nd to OneNote - C:\PROGRA~2\MICROS~1\Office14\ONBttnIE.dll/105
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll
IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
IE: {A95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\Program Files (x86)\Evernote\Evernote\EvernoteIE.dll/204
DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} - hxxp://download.eset.com/special/eos/OnlineScanner.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_39-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0039-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_39-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_39-windows-i586.cab
TCP: NameServer = 192.168.1.1
TCP: Interfaces\{7065D686-CC00-4C72-9E77-94DC8D5318B4} : DHCPNameServer = 192.168.1.1 68.238.96.12
TCP: Interfaces\{C7A494FE-F1FD-4CFA-AA8C-C4D4482260F9} : DHCPNameServer = 192.168.1.1
TCP: Interfaces\{C7A494FE-F1FD-4CFA-AA8C-C4D4482260F9}\64169627669656C646F594E6E6F57457563747 : DHCPNameServer = 172.16.2.5 172.18.82.11 4.2.2.2
TCP: Interfaces\{C7A494FE-F1FD-4CFA-AA8C-C4D4482260F9}\E4963656341647D27657563747 : DHCPNameServer = 209.18.47.61 209.18.47.62 192.168.33.1
TCP: Interfaces\{DF27E33A-5D48-4313-8D42-A6B1A22749FA} : DHCPNameServer = 192.168.1.1 68.238.96.12
Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
SSODL: WebCheck - <orphaned>
SEH: EasyBits ShellExecute Hook - {E54729E8-BB3D-4270-9D49-7389EA579090} - C:\Windows\SysWOW64\ezUPBHook.dll
SEH: Groove GFS Stub Execution Hook - {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - C:\Program Files (x86)\Microsoft Office\Office14\GROOVEEX.DLL
mASetup: Neat ADF Scanner 2008 - reg copy "HKLM\Software\Wow6432Node\The Neat Company\Neat ADF Scanner 2008" "HKCU\Software\The Neat Company\Neat ADF Scanner 2008" /s /f
mASetup: {10880D85-AAD9-4558-ABDC-2AB1552D831F} - "C:\Program Files (x86)\Common Files\LightScribe\LSRunOnce.exe"
x64-BHO: Groove GFS Browser Helper: {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office14\GROOVEEX.DLL
x64-BHO: TrueSuite Website Log On: {8590886E-EC8C-43C1-A32C-E4C2B0B6395B} - C:\Program Files (x86)\HP SimplePass 2011\x64\IEBHO.dll
x64-BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
x64-BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files\Microsoft Office\Office14\URLREDIR.DLL
x64-BHO: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
x64-Run: [IgfxTray] C:\Windows\System32\igfxtray.exe
x64-Run: [HotKeysCmds] C:\Windows\System32\hkcmd.exe
x64-Run: [Persistence] C:\Windows\System32\igfxpers.exe
x64-Run: [SysTrayApp] C:\Program Files\IDT\WDM\sttray64.exe
x64-Run: [SynTPEnh] C:\Program Files (x86)\Synaptics\SynTP\SynTPEnh.exe
x64-Run: [IntelWireless] "C:\Program Files\Common Files\Intel\WirelessCommon\iFrmewrk.exe" /tf Intel Wireless Tray
x64-Run: [BTMTrayAgent] rundll32.exe "C:\Program Files (x86)\Intel\Bluetooth\btmshell.dll",TrayApp
x64-Run: [TOSDOCKAPP] C:\Program Files\TOSHIBA\dynadock_II\TosDockApp.exe
x64-Run: [Cm106Sound] C:\Windows\syswow64\RunDll32.exe C:\Windows\Syswow64\cm106.dll,CMICtrlWnd
x64-IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files\Microsoft Office\Office14\ONBttnIE.dll
x64-IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
x64-DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
x64-DPF: {CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
x64-DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
x64-Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
x64-Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - <orphaned>
x64-Notify: igfxcui - igfxdev.dll
x64-SSODL: WebCheck - <orphaned>
x64-SEH: Groove GFS Stub Execution Hook - {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - C:\Program Files\Microsoft Office\Office14\GROOVEEX.DLL
Hosts: 108.163.215.51 www.google-analytics.com.
Hosts: 108.163.215.51 ad-emea.doubleclick.net.
Hosts: 108.163.215.51 www.statcounter.com.
Hosts: 67.215.245.19 www.google-analytics.com.
Hosts: 67.215.245.19 ad-emea.doubleclick.net.
.
Note: multiple HOSTS entries found. Please refer to Attach.txt
.
================= FIREFOX ===================
.
FF - ProfilePath - C:\Users\Apperson\AppData\Roaming\Mozilla\Firefox\Profiles\9i0m4wrh.default\
FF - plugin: C:\PROGRA~2\MICROS~1\Office14\NPAUTHZ.DLL
FF - plugin: C:\PROGRA~2\MICROS~1\Office14\NPSPWRAP.DLL
FF - plugin: C:\Program Files (x86)\Amazon\MP3 Downloader\npAmazonMP3DownloaderPlugin.dll
FF - plugin: C:\Program Files (x86)\Java\jre6\bin\plugin2\npjp2.dll
FF - plugin: c:\Program Files (x86)\Microsoft Silverlight\5.0.61118.0\npctrlui.dll
FF - plugin: C:\Program Files (x86)\WildTangent Games\App\BrowserIntegration\Registered\0\NP_wtapp.dll
FF - plugin: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll
FF - plugin: C:\Users\Apperson\AppData\Local\Google\Update\1.3.21.123\npGoogleUpdate3.dll
FF - plugin: C:\Users\Apperson\AppData\Roaming\Mozilla\Firefox\Profiles\9i0m4wrh.default\extensions\{2d3fbcf7-be69-4433-8858-c621a8d0e58d}\plugins\npwidevinemediaoptimizer.dll
FF - plugin: C:\Users\Apperson\AppData\Roaming\Mozilla\plugins\npgoogletalk.dll
FF - plugin: C:\Users\Apperson\AppData\Roaming\Mozilla\plugins\npgtpo3dautoplugin.dll
FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32.dll
FF - plugin: C:\Windows\SysWOW64\npdeployJava1.dll
FF - plugin: C:\Windows\SysWOW64\npmproxy.dll
FF - ExtSQL: 2013-02-07 20:45; {CAFEEFAC-0016-0000-0039-ABCDEFFEDCBA}; C:\Program Files (x86)\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0039-ABCDEFFEDCBA}
.
============= SERVICES / DRIVERS ===============
.
R0 AVGIDSHA;AVGIDSHA;C:\Windows\System32\drivers\avgidsha.sys [2012-10-15 63328]
R0 Avgloga;AVG Logging Driver;C:\Windows\System32\drivers\avgloga.sys [2012-9-21 225120]
R0 Avgmfx64;AVG Mini-Filter Resident Anti-Virus Shield;C:\Windows\System32\drivers\avgmfx64.sys [2012-11-15 111968]
R0 Avgrkx64;AVG Anti-Rootkit Driver;C:\Windows\System32\drivers\avgrkx64.sys [2012-9-14 40800]
R0 dlkmdldr;dlkmdldr;C:\Windows\System32\drivers\dlkmdldr.sys [2011-12-5 13936]
R0 SymDS;Symantec Data Store;C:\Windows\System32\drivers\N360x64\0604010.00E\symds64.sys [2013-2-6 451192]
R0 SymEFA;Symantec Extended File Attributes;C:\Windows\System32\drivers\N360x64\0604010.00E\symefa64.sys [2013-2-6 1129120]
R1 aswSnx;aswSnx;C:\Windows\System32\drivers\aswSnx.sys [2013-2-7 984144]
R1 aswSP;aswSP;C:\Windows\System32\drivers\aswSP.sys [2013-2-7 370288]
R1 AVGIDSDriver;AVGIDSDriver;C:\Windows\System32\drivers\avgidsdrivera.sys [2012-10-22 154464]
R1 Avgldx64;AVG AVI Loader Driver;C:\Windows\System32\drivers\avgldx64.sys [2012-10-2 185696]
R1 BHDrvx64;BHDrvx64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_6.2.1.5\Definitions\BASHDefs\20130116.013\BHDrvx64.sys [2013-1-15 1388120]
R1 ccSet_N360;Norton 360 Settings Manager;C:\Windows\System32\drivers\N360x64\0604010.00E\ccsetx64.sys [2013-2-6 167072]
R1 IDSVia64;IDSVia64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_6.2.1.5\Definitions\IPSDefs\20130207.002\IDSviA64.sys [2013-2-8 513184]
R1 SymIRON;Symantec Iron Driver;C:\Windows\System32\drivers\N360x64\0604010.00E\ironx64.sys [2013-2-6 190072]
R1 SymNetS;Symantec Network Security WFP Driver;C:\Windows\System32\drivers\N360x64\0604010.00E\symnets.sys [2013-2-6 405624]
R2 AESTFilters;Andrea ST Filters Service;C:\Program Files\IDT\WDM\AESTSr64.exe [2011-11-16 89600]
R2 AMD External Events Utility;AMD External Events Utility;C:\Windows\System32\atiesrxx.exe [2011-11-16 203776]
R2 aswFsBlk;aswFsBlk;C:\Windows\System32\drivers\aswFsBlk.sys [2013-2-7 25232]
R2 aswMonFlt;aswMonFlt;C:\Windows\System32\drivers\aswMonFlt.sys [2013-2-7 71600]
R2 avast! Antivirus;avast! Antivirus;C:\Program Files\AVAST Software\Avast\AvastSvc.exe [2013-2-7 44808]
R2 AVGIDSAgent;AVGIDSAgent;C:\Program Files (x86)\AVG\AVG2013\avgidsagent.exe [2012-11-15 5814904]
R2 avgwd;AVG WatchDog;C:\Program Files (x86)\AVG\AVG2013\avgwdsvc.exe [2012-10-22 196664]
R2 Bluetooth Device Monitor;Bluetooth Device Monitor;C:\Program Files (x86)\Intel\Bluetooth\devmonsrv.exe [2011-1-24 901184]
R2 Bluetooth OBEX Service;Bluetooth OBEX Service;C:\Program Files (x86)\Intel\Bluetooth\obexsrv.exe [2011-1-24 991296]
R2 DisplayLinkService;DisplayLinkManager;C:\Program Files\DisplayLink Core Software\DisplayLinkManager.exe [2010-7-31 9390440]
R2 ezSharedSvc;Easybits Services for Windows;C:\Windows\System32\ezSharedSvcHost.exe --> C:\Windows\System32\ezSharedSvcHost.exe [?]
R2 FPLService;TrueSuiteService;C:\Program Files (x86)\HP SimplePass 2011\TrueSuiteService.exe [2011-2-18 265544]
R2 FreeAgentGoNext Service;Seagate Service;C:\Program Files (x86)\Seagate\SeagateManager\Sync\FreeAgentService.exe [2009-9-25 189736]
R2 HPClientSvc;HP Client Services;C:\Program Files\Hewlett-Packard\HP Client Services\HPClientServices.exe [2010-10-11 346168]
R2 HPDrvMntSvc.exe;HP Quick Synchronization Service;C:\Program Files (x86)\Hewlett-Packard\Shared\HPDrvMntSvc.exe [2011-2-28 92216]
R2 hpsrv;HP Service;C:\Windows\System32\hpservice.exe [2011-1-26 30520]
R2 HPWMISVC;HPWMISVC;C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe [2010-11-9 26680]
R2 IAStorDataMgrSvc;Intel® Rapid Storage Technology;C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe [2011-11-16 13336]
R2 MBAMScheduler;MBAMScheduler;C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe [2012-10-22 398184]
R2 MBAMService;MBAMService;C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe [2012-10-22 682344]
R2 N360;Norton 360;C:\Program Files (x86)\Norton 360\Engine\6.4.1.14\ccsvchst.exe [2013-2-6 138272]
R2 RoxioNow Service;RoxioNow Service;C:\Program Files (x86)\Roxio\RoxioNow Player\RNowSvc.exe [2010-11-26 399344]
R2 UNS;Intel® Management and Security Application User Notification Service;C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe [2011-11-16 2656280]
R3 Bluetooth Media Service;Bluetooth Media Service;C:\Program Files (x86)\Intel\Bluetooth\mediasrv.exe [2011-1-24 1298496]
R3 btmaux;Intel Bluetooth Auxiliary Service;C:\Windows\System32\drivers\btmaux.sys [2011-1-24 58128]
R3 btmhsf;btmhsf;C:\Windows\System32\drivers\btmhsf.sys [2011-1-24 274944]
R3 clwvd;CyberLink WebCam Virtual Driver;C:\Windows\System32\drivers\clwvd.sys [2010-7-28 31088]
R3 dlkmd;dlkmd;C:\Windows\System32\drivers\dlkmd.sys [2011-12-5 199280]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2012-8-14 138912]
R3 hpCMSrv;HP Connection Manager 4.0 Service;C:\Program Files (x86)\Hewlett-Packard\HP Connection Manager\hpCMSrv.exe [2011-2-15 1071160]
R3 iBtFltCoex;iBtFltCoex;C:\Windows\System32\drivers\iBtFltCoex.sys [2011-1-24 59904]
R3 IntcDAud;Intel® Display Audio;C:\Windows\System32\drivers\IntcDAud.sys [2011-11-16 317440]
R3 intelkmd;intelkmd;C:\Windows\System32\drivers\igdpmd64.sys [2011-11-16 12273408]
R3 MBAMProtector;MBAMProtector;C:\Windows\System32\drivers\mbam.sys [2012-3-7 24176]
R3 nusb3hub;Renesas Electronics USB 3.0 Hub Driver;C:\Windows\System32\drivers\nusb3hub.sys [2010-12-10 80384]
R3 nusb3xhc;Renesas Electronics USB 3.0 Host Controller Driver;C:\Windows\System32\drivers\nusb3xhc.sys [2010-12-10 181248]
R3 RSPCIESTOR;Realtek PCIE CardReader Driver;C:\Windows\System32\drivers\RtsPStor.sys [2011-11-16 333928]
R3 RTL8167;Realtek 8167 NT Driver;C:\Windows\System32\drivers\Rt64win7.sys [2011-11-16 428136]
R3 wdkmd;Intel WiDi KMD;C:\Windows\System32\drivers\WDKMD.sys [2011-2-16 42392]
S3 DaShenAudio_simple;DaShen Audio Filter Driver (DaShen Copyright);C:\Windows\System32\drivers\DaShenAudio.sys [2012-4-17 33816]
S3 DisplayLinkUsbPort;DisplayLink USB Device;C:\Windows\System32\drivers\DisplayLinkUsbPort_5.4.26772.0.sys [2011-12-5 17408]
S3 GamesAppService;GamesAppService;C:\Program Files (x86)\WildTangent Games\App\GamesAppService.exe [2010-10-12 206072]
S3 MyWiFiDHCPDNS;Wireless PAN DHCP Server;C:\Program Files\Intel\WiFi\bin\PanDhcpDns.exe [2011-2-4 340240]
S3 SrvHsfHDA;SrvHsfHDA;C:\Windows\System32\drivers\VSTAZL6.SYS [2009-7-13 292864]
S3 SrvHsfV92;SrvHsfV92;C:\Windows\System32\drivers\VSTDPV6.SYS [2009-7-13 1485312]
S3 SrvHsfWinac;SrvHsfWinac;C:\Windows\System32\drivers\VSTCNXT6.SYS [2009-7-13 740864]
S3 TsUsbFlt;TsUsbFlt;C:\Windows\System32\drivers\TsUsbFlt.sys [2010-11-20 59392]
S3 TsUsbGD;Remote Desktop Generic USB Device;C:\Windows\System32\drivers\TsUsbGD.sys [2010-11-20 31232]
S3 USBMULCD;USB Multi-Channel Audio Device Interface;C:\Windows\System32\drivers\CM10664.sys [2011-12-5 1308160]
S4 wlcrasvc;Windows Live Mesh remote connections service;C:\Program Files\Windows Live\Mesh\wlcrasvc.exe [2010-9-22 57184]
.
=============== Created Last 30 ================
.
2013-02-08 02:45:16    477616    ----a-w-    C:\Windows\SysWow64\npdeployJava1.dll
2013-02-07 22:30:18    54072    ----a-w-    C:\Windows\System32\drivers\aswRdr2.sys
2013-02-07 22:30:17    984144    ----a-w-    C:\Windows\System32\drivers\aswSnx.sys
2013-02-07 22:30:13    71600    ----a-w-    C:\Windows\System32\drivers\aswMonFlt.sys
2013-02-07 22:29:54    41224    ----a-w-    C:\Windows\avastSS.scr
2013-02-07 22:29:35    --------    d-----w-    C:\ProgramData\AVAST Software
2013-02-07 22:29:35    --------    d-----w-    C:\Program Files\AVAST Software
2013-02-07 05:40:58    --------    d-----w-    C:\Users\Apperson\AppData\Roaming\AVG2013
2013-02-07 05:34:47    --------    d-----w-    C:\Users\Apperson\AppData\Roaming\TuneUp Software
2013-02-07 05:34:14    --------    d--h--w-    C:\$AVG
2013-02-07 05:34:14    --------    d-----w-    C:\ProgramData\AVG2013
2013-02-07 05:31:14    --------    d-----w-    C:\Program Files (x86)\AVG
2013-02-07 05:13:23    --------    d--h--w-    C:\ProgramData\Common Files
2013-02-07 05:13:23    --------    d-----w-    C:\Users\Apperson\AppData\Local\MFAData
2013-02-07 05:13:23    --------    d-----w-    C:\Users\Apperson\AppData\Local\Avg2013
2013-02-07 05:13:23    --------    d-----w-    C:\ProgramData\MFAData
2013-02-07 04:23:25    --------    d-----w-    C:\ProgramData\Spybot - Search & Destroy
2013-02-07 04:23:25    --------    d-----w-    C:\Program Files (x86)\Spybot - Search & Destroy
2013-02-06 20:27:25    737952    ----a-w-    C:\Windows\System32\drivers\N360x64\0604010.00E\srtsp64.sys
2013-02-06 20:27:25    451192    ----a-r-    C:\Windows\System32\drivers\N360x64\0604010.00E\symds64.sys
2013-02-06 20:27:25    405624    ----a-r-    C:\Windows\System32\drivers\N360x64\0604010.00E\symnets.sys
2013-02-06 20:27:25    37536    ----a-w-    C:\Windows\System32\drivers\N360x64\0604010.00E\srtspx64.sys
2013-02-06 20:27:25    190072    ----a-r-    C:\Windows\System32\drivers\N360x64\0604010.00E\ironx64.sys
2013-02-06 20:27:25    167072    ----a-w-    C:\Windows\System32\drivers\N360x64\0604010.00E\ccsetx64.sys
2013-02-06 20:27:25    1129120    ----a-w-    C:\Windows\System32\drivers\N360x64\0604010.00E\symefa64.sys
2013-02-06 20:27:15    --------    d-----w-    C:\Windows\System32\drivers\N360x64\0604010.00E
2013-02-04 16:33:33    --------    d-----w-    C:\Users\Apperson\AppData\Local\Programs
.
==================== Find3M  ====================
.
2013-02-08 02:45:02    473520    ----a-w-    C:\Windows\SysWow64\deployJava1.dll
2012-12-14 22:49:28    24176    ----a-w-    C:\Windows\System32\drivers\mbam.sys
2012-11-16 05:33:24    111968    ----a-w-    C:\Windows\System32\drivers\avgmfx64.sys
.
============= FINISH: 11:29:06.38 ===============
 



BC AdBot (Login to Remove)

 


#2 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:03:19 PM

Posted 08 February 2013 - 12:44 PM


Greetings and Welcome to The Forums!!

My name is Gringo and I'll be glad to help you with your malware problems.

I have put together somethings for you to keep in mind while I am helping you to make things go easier and faster for both of us

  • Please do not run any tools unless instructed to do so.
    • We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.
  • Please do not attach logs or use code boxes, just copy and paste the text.
    • Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.
  • Please read every post completely before doing anything.
    • Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.
  • Please provide feedback about your experience as we go.
    • A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.
NOTE: At the top of your post, click on the Watch Topic Button, select Immediate Notification, and click on Proceed. This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of heartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.




These are the programs I would like you to run next, if you have any problems with these just skip it and run the next one.

-Security Check-
  • Download Security Check by screen317 from here.
    • Save it to your Desktop.
    • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
    • A Notepad document should open automatically called checkup.txt; please post the contents of that document.
-AdwCleaner-
  • Please download AdwCleaner by Xplode onto your desktop.
    • Close all open programs and internet browsers.
    • Double click on AdwCleaner.exe to run the tool.
    • Click on Delete.
    • Confirm each time with Ok.
    • Your computer will be rebooted automatically. A text file will open after the restart.
    • Please post the content of that logfile with your next answer.
    • You can find the logfile at C:\AdwCleaner[S1].txt as well.
--RogueKiller--
  • Download & SAVE to your Desktop RogueKiller or from here
    • Quit all programs that you may have started.
    • Please disconnect any USB or external drives from the computer before you run this scan!
    • For Vista or Windows 7, right-click and select "Run as Administrator to start"
    • For Windows XP, double-click to start.
    • Wait until Prescan has finished ...
    • Then Click on "Scan" button
    • Wait until the Status box shows "Scan Finished"
    • click on "delete"
    • Wait until the Status box shows "Deleting Finished"
    • Click on "Report" and copy/paste the content of the Notepad into your next reply.
    • The log should be found in RKreport[1].txt on your Desktop
    • Exit/Close RogueKiller+
  • Gringo


I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 pikappapp

pikappapp
  • Topic Starter

  • Members
  • 23 posts
  • OFFLINE
  •  
  • Local time:02:19 PM

Posted 08 February 2013 - 01:18 PM

Security Check

 

 Results of screen317's Security Check version 0.99.57  
 Windows 7 Service Pack 1 x64 (UAC is enabled)  
 Internet Explorer 9  
``````````````Antivirus/Firewall Check:``````````````
 Windows Firewall Enabled!  
AVG Anti-Virus 2013   
avast! Antivirus      
Norton 360            
 Antivirus up to date!  (On Access scanning disabled!)
`````````Anti-malware/Other Utilities Check:`````````
 Spybot - Search & Destroy
 Malwarebytes Anti-Malware version 1.70.0.1100  
 Java™ 6 Update 39  
 Java version out of Date!
 Adobe Flash Player 10 Flash Player out of Date!
  Adobe Flash Player 11.1.102.63 Flash Player out of Date!  
 Mozilla Firefox (18.0.2)
````````Process Check: objlist.exe by Laurent````````  
 Norton ccSvcHst.exe
 Malwarebytes Anti-Malware mbamservice.exe  
 Malwarebytes Anti-Malware mbamgui.exe  
 AVG avgwdsvc.exe
 Malwarebytes' Anti-Malware mbamscheduler.exe   
 AVAST Software Avast AvastSvc.exe  
 AVAST Software Avast AvastUI.exe  
`````````````````System Health check`````````````````
 Total Fragmentation on Drive C: 2%
````````````````````End of Log``````````````````````
 

 

AdwCleaner

 

# AdwCleaner v2.111 - Logfile created 02/08/2013 at 12:05:39
# Updated 05/02/2013 by Xplode
# Operating system : Windows 7 Home Premium Service Pack 1 (64 bits)
# User : Apperson - APPERSON-HP
# Boot Mode : Normal
# Running from : C:\Users\Apperson\Downloads\adwcleaner.exe
# Option [Delete]


***** [Services] *****


***** [Files / Folders] *****

Folder Deleted : C:\Users\Apperson\AppData\Roaming\pdfforge

***** [Registry] *****

Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{2FA28606-DE77-4029-AF96-B231E3B8F827}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{79FB5FC8-44B9-4AF5-BADD-CCE547F953E5}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\SearchScopes\{2FA28606-DE77-4029-AF96-B231E3B8F827}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{2FA28606-DE77-4029-AF96-B231E3B8F827}

***** [Internet Browsers] *****

-\\ Internet Explorer v9.0.8112.16447

[OK] Registry is clean.

-\\ Mozilla Firefox v18.0.2 (en-US)

File : C:\Users\Apperson\AppData\Roaming\Mozilla\Firefox\Profiles\9i0m4wrh.default\prefs.js

[OK] File is clean.

-\\ Google Chrome v [Unable to get version]

File : C:\Users\Apperson\AppData\Local\Google\Chrome\User Data\Default\Preferences

[OK] File is clean.

*************************

AdwCleaner[R1].txt - [1609 octets] - [08/02/2013 12:04:12]
AdwCleaner[S1].txt - [1401 octets] - [08/02/2013 12:05:39]

########## EOF - C:\AdwCleaner[S1].txt - [1461 octets] ##########
 

 

RogueKiller

 

RogueKiller V8.5.0 [Feb  8 2013] by Tigzy
mail : tigzyRK<at>gmail<dot>com
Feedback : http://www.geekstogo.com/forum/files/file/413-roguekiller/
Website : http://tigzy.geekstogo.com/roguekiller.php
Blog : http://tigzyrk.blogspot.com/

Operating System : Windows 7 (6.1.7601 Service Pack 1) 64 bits version
Started in : Normal mode
User : Apperson [Admin rights]
Mode : Remove -- Date : 02/08/2013 12:15:05
| ARK || FAK || MBR |

¤¤¤ Bad processes : 0 ¤¤¤

¤¤¤ Registry Entries : 3 ¤¤¤
[RUN][BLACKLISTDLL] HKLM\[...]\Run : Cm106Sound (C:\Windows\syswow64\RunDll32.exe C:\Windows\Syswow64\cm106.dll,CMICtrlWnd) -> DELETED
[HJ DESK] HKLM\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> REPLACED (0)
[HJ DESK] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> REPLACED (0)

¤¤¤ Particular Files / Folders: ¤¤¤

¤¤¤ Driver : [NOT LOADED] ¤¤¤

¤¤¤ HOSTS File: ¤¤¤
--> C:\Windows\system32\drivers\etc\hosts

127.0.0.1       localhost
::1             localhost
108.163.215.51 www.google-analytics.com.
108.163.215.51 ad-emea.doubleclick.net.
108.163.215.51 www.statcounter.com.
67.215.245.19 www.google-analytics.com.
67.215.245.19 ad-emea.doubleclick.net.
67.215.245.19 www.statcounter.com.


¤¤¤ MBR Check: ¤¤¤

+++++ PhysicalDrive0: Hitachi HTS547575A9E384 +++++
--- User ---
[MBR] b8c618d1b652c479c00ad898aeb1dc4f
[BSP] 139f9342507d5f69d78b8d4d1cc64ad7 : Windows 7/8 MBR Code
Partition table:
0 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 2048 | Size: 199 Mo
1 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 409600 | Size: 700380 Mo
2 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 1434787840 | Size: 14721 Mo
3 - [XXXXXX] FAT32-LBA (0x0c) [VISIBLE] Offset (sectors): 1464936448 | Size: 102 Mo
User = LL1 ... OK!
User != LL2 ... KO!
--- LL2 ---
[MBR] e9db50b585bb6053fe928f1845a2075a
[BSP] 139f9342507d5f69d78b8d4d1cc64ad7 : Windows 7/8 MBR Code
Partition table:
0 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 409600 | Size: 77824 Mo
1 - [XXXXXX] FAT32-LBA (0x0c) [VISIBLE] Offset (sectors): 159793152 | Size: 400 Mo

Finished : << RKreport[2]_D_02082013_02d1215.txt >>
RKreport[1]_S_02082013_02d1212.txt ; RKreport[2]_D_02082013_02d1215.txt



Thanks!



#4 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:03:19 PM

Posted 08 February 2013 - 08:01 PM


Hello

I Would like you to do the following.

Please print out or make a copy in notepad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links. I want you to save it to the desktop and run it from there.1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"
  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?

  • Gringo


I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#5 pikappapp

pikappapp
  • Topic Starter

  • Members
  • 23 posts
  • OFFLINE
  •  
  • Local time:02:19 PM

Posted 10 February 2013 - 06:02 PM

Computer still has popups.  Have not been on machine so not sure if redirects still happening or not.

 

Thanks

 

ComboFix 13-02-07.02 - Apperson 02/10/2013  16:45:11.1.8 - x64
Microsoft Windows 7 Home Premium   6.1.7601.1.1252.1.1033.18.6092.4022 [GMT -6:00]
Running from: c:\users\Apperson\Downloads\ComboFix.exe
AV: avast! Antivirus *Disabled/Updated* {2B2D1395-420B-D5C9-657E-930FE358FC3C}
AV: AVG Anti-Virus 2013 *Disabled/Updated* {0E9420C4-06B3-7FA0-3AB1-6E49CB52ECD9}
AV: Norton 360 *Enabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF}
FW: Norton 360 *Disabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}
SP: avast! Antivirus *Disabled/Updated* {904CF271-6431-DA47-5FCE-A87D98DFB681}
SP: AVG Anti-Virus 2013 *Disabled/Updated* {B5F5C120-2089-702E-0001-553BB0D5A664}
SP: Norton 360 *Enabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
 * Created a new restore point
.
.
(((((((((((((((((((((((((((((((((((((((   Other Deletions   )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
C:\Install.exe
c:\programdata\Roaming
.
.
(((((((((((((((((((((((((   Files Created from 2013-01-10 to 2013-02-10  )))))))))))))))))))))))))))))))
.
.
2013-02-10 22:50 . 2013-02-10 22:50    --------    d-----w-    c:\users\Default\AppData\Local\temp
2013-02-08 02:46 . 2013-02-08 02:46    --------    d-----w-    c:\program files (x86)\Common Files\Java
2013-02-08 02:45 . 2013-02-08 02:45    477616    ----a-w-    c:\windows\SysWow64\npdeployJava1.dll
2013-02-08 02:45 . 2013-02-08 02:45    --------    d-----w-    c:\program files (x86)\Java
2013-02-08 02:43 . 2013-02-08 02:43    --------    d-----w-    c:\programdata\McAfee
2013-02-07 22:30 . 2013-02-07 22:35    --------    d-----w-    c:\program files (x86)\Google
2013-02-07 22:30 . 2012-10-30 23:51    25232    ----a-w-    c:\windows\system32\drivers\aswFsBlk.sys
2013-02-07 22:30 . 2012-10-30 23:51    370288    ----a-w-    c:\windows\system32\drivers\aswSP.sys
2013-02-07 22:30 . 2012-10-15 16:59    54072    ----a-w-    c:\windows\system32\drivers\aswRdr2.sys
2013-02-07 22:30 . 2012-10-30 23:51    984144    ----a-w-    c:\windows\system32\drivers\aswSnx.sys
2013-02-07 22:30 . 2012-10-30 23:51    71600    ----a-w-    c:\windows\system32\drivers\aswMonFlt.sys
2013-02-07 22:30 . 2012-10-30 23:50    285328    ----a-w-    c:\windows\system32\aswBoot.exe
2013-02-07 22:29 . 2012-10-30 23:51    41224    ----a-w-    c:\windows\avastSS.scr
2013-02-07 22:29 . 2012-10-30 23:50    227648    ----a-w-    c:\windows\SysWow64\aswBoot.exe
2013-02-07 22:29 . 2013-02-07 22:29    --------    d-----w-    c:\programdata\AVAST Software
2013-02-07 22:29 . 2013-02-07 22:29    --------    d-----w-    c:\program files\AVAST Software
2013-02-07 05:40 . 2013-02-07 05:40    --------    d-----w-    c:\users\Apperson\AppData\Roaming\AVG2013
2013-02-07 05:34 . 2013-02-07 05:34    --------    d-----w-    c:\users\Apperson\AppData\Roaming\TuneUp Software
2013-02-07 05:34 . 2013-02-07 05:35    --------    d-----w-    c:\programdata\AVG2013
2013-02-07 05:34 . 2013-02-07 05:34    --------    d-----w-    C:\$AVG
2013-02-07 05:31 . 2013-02-07 05:31    --------    d-----w-    c:\program files (x86)\AVG
2013-02-07 05:13 . 2013-02-10 22:30    --------    d-----w-    c:\programdata\MFAData
2013-02-07 05:13 . 2013-02-07 06:01    --------    d-----w-    c:\users\Apperson\AppData\Local\Avg2013
2013-02-07 05:13 . 2013-02-07 05:13    --------    d--h--w-    c:\programdata\Common Files
2013-02-07 05:13 . 2013-02-07 05:13    --------    d-----w-    c:\users\Apperson\AppData\Local\MFAData
2013-02-07 04:23 . 2013-02-07 04:44    --------    d-----w-    c:\programdata\Spybot - Search & Destroy
2013-02-07 04:23 . 2013-02-07 04:23    --------    d-----w-    c:\program files (x86)\Spybot - Search & Destroy
2013-02-06 20:27 . 2013-02-07 04:45    --------    d-----w-    c:\windows\system32\drivers\N360x64\0604010.00E
2013-02-04 16:33 . 2013-02-04 16:33    --------    d-----w-    c:\users\Apperson\AppData\Local\Programs
.
.
.
((((((((((((((((((((((((((((((((((((((((   Find3M Report   ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2013-02-08 02:45 . 2011-06-21 19:44    473520    ----a-w-    c:\windows\SysWow64\deployJava1.dll
2012-12-14 22:49 . 2012-03-08 01:12    24176    ----a-w-    c:\windows\system32\drivers\mbam.sys
2012-11-16 05:33 . 2012-11-16 05:33    111968    ----a-w-    c:\windows\system32\drivers\avgmfx64.sys
.
.
(((((((((((((((((((((((((((((((((((((   Reg Loading Points   ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"TOSDOCKAPP"="c:\program files\TOSHIBA\dynadock_II\TosDockApp.exe" [2010-04-28 264568]
"LightScribe Control Panel"="c:\program files (x86)\Common Files\LightScribe\LightScribeControlPanel.exe" [2009-10-16 2363392]
"cdloader"="c:\users\Apperson\AppData\Roaming\mjusbsp\cdloader2.exe" [2011-08-23 50592]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]
"IAStorIcon"="c:\program files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe" [2011-01-13 283160]
"StartCCC"="c:\program files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" [2011-03-15 336384]
"NUSB3MON"="c:\program files (x86)\Renesas Electronics\USB 3.0 Host Controller Driver\Application\nusb3mon.exe" [2010-11-17 113288]
"HPConnectionManager"="c:\program files (x86)\Hewlett-Packard\HP Connection Manager\HPCMDelayStart.exe" [2011-02-15 94264]
"HP Quick Launch"="c:\program files (x86)\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe" [2010-11-09 586296]
"Adobe Reader Speed Launcher"="c:\program files (x86)\Adobe\Reader 10.0\Reader\Reader_sl.exe" [2010-11-16 35736]
"Adobe ARM"="c:\program files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2010-11-16 932288]
"Easybits Recovery"="c:\program files (x86)\EasyBits For Kids\ezRecover.exe" [2011-03-16 61112]
"HPOSD"="c:\program files (x86)\Hewlett-Packard\HP On Screen Display\HPOSD.exe" [2011-01-27 318520]
"BCSSync"="c:\program files (x86)\Microsoft Office\Office14\BCSSync.exe" [2010-03-13 91520]
"MaxMenuMgr"="c:\program files (x86)\Seagate\SeagateManager\FreeAgent Status\StxMenuMgr.exe" [2009-09-26 185640]
"AVG_UI"="c:\program files (x86)\AVG\AVG2013\avgui.exe" [2012-12-11 3147384]
"avast"="c:\program files\AVAST Software\Avast\avastUI.exe" [2012-10-30 4297136]
"SunJavaUpdateSched"="c:\program files (x86)\Common Files\Java\Java Update\jusched.exe" [2012-09-17 254896]
.
c:\users\Apperson\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
OneNote 2010 Screen Clipper and Launcher.lnk - c:\program files (x86)\Microsoft Office\Office14\ONENOTEM.EXE [2010-3-29 227712]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 5 (0x5)
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableUIADesktopToggle"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\explorer]
"EnableShellExecuteHooks"= 1 (0x1)
.
[hkey_local_machine\software\Wow6432Node\microsoft\windows\currentversion\explorer\ShellExecuteHooks]
.
R2 AVGIDSAgent;AVGIDSAgent;c:\program files (x86)\AVG\AVG2013\avgidsagent.exe [2012-11-16 5814904]
R2 Bluetooth OBEX Service;Bluetooth OBEX Service;c:\program files (x86)\Intel\Bluetooth\obexsrv.exe [2011-01-24 991296]
R3 Bluetooth Media Service;Bluetooth Media Service;c:\program files (x86)\Intel\Bluetooth\mediasrv.exe [2011-01-24 1298496]
R3 DaShenAudio_simple;DaShen Audio Filter Driver (DaShen Copyright);c:\windows\system32\drivers\DaShenAudio.sys [2012-03-16 33816]
R3 DisplayLinkUsbPort;DisplayLink USB Device;c:\windows\system32\DRIVERS\DisplayLinkUsbPort_5.4.26772.0.sys [2011-12-06 17408]
R3 GamesAppService;GamesAppService;c:\program files (x86)\WildTangent Games\App\GamesAppService.exe [2010-10-12 206072]
R3 MyWiFiDHCPDNS;Wireless PAN DHCP Server;c:\program files\Intel\WiFi\bin\PanDhcpDns.exe [2011-02-05 340240]
R3 SrvHsfHDA;SrvHsfHDA;c:\windows\system32\DRIVERS\VSTAZL6.SYS [2009-06-10 292864]
R3 SrvHsfV92;SrvHsfV92;c:\windows\system32\DRIVERS\VSTDPV6.SYS [2009-06-10 1485312]
R3 SrvHsfWinac;SrvHsfWinac;c:\windows\system32\DRIVERS\VSTCNXT6.SYS [2009-06-10 740864]
R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys [2010-11-21 59392]
R3 TsUsbGD;Remote Desktop Generic USB Device;c:\windows\system32\drivers\TsUsbGD.sys [2010-11-21 31232]
R3 USBMULCD;USB Multi-Channel Audio Device Interface;c:\windows\system32\drivers\CM10664.sys [2009-11-18 1308160]
R4 wlcrasvc;Windows Live Mesh remote connections service;c:\program files\Windows Live\Mesh\wlcrasvc.exe [2010-09-23 57184]
S0 AVGIDSHA;AVGIDSHA;c:\windows\system32\DRIVERS\avgidsha.sys [2012-10-15 63328]
S0 Avgloga;AVG Logging Driver;c:\windows\system32\DRIVERS\avgloga.sys [2012-09-21 225120]
S0 Avgmfx64;AVG Mini-Filter Resident Anti-Virus Shield;c:\windows\system32\DRIVERS\avgmfx64.sys [2012-11-16 111968]
S0 Avgrkx64;AVG Anti-Rootkit Driver;c:\windows\system32\DRIVERS\avgrkx64.sys [2012-09-14 40800]
S0 dlkmdldr;dlkmdldr;c:\windows\system32\drivers\dlkmdldr.sys [2010-07-31 13936]
S0 SymDS;Symantec Data Store;c:\windows\system32\drivers\N360x64\0604010.00E\SYMDS64.SYS [2012-03-29 451192]
S0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\N360x64\0604010.00E\SYMEFA64.SYS [2012-05-22 1129120]
S1 aswSnx;aswSnx; [x]
S1 aswSP;aswSP; [x]
S1 AVGIDSDriver;AVGIDSDriver;c:\windows\system32\DRIVERS\avgidsdrivera.sys [2012-10-22 154464]
S1 Avgldx64;AVG AVI Loader Driver;c:\windows\system32\DRIVERS\avgldx64.sys [2012-10-02 185696]
S1 BHDrvx64;BHDrvx64;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_6.2.1.5\Definitions\BASHDefs\20130116.013\BHDrvx64.sys [2013-01-16 1388120]
S1 ccSet_N360;Norton 360 Settings Manager;c:\windows\system32\drivers\N360x64\0604010.00E\ccSetx64.sys [2012-06-07 167072]
S1 IDSVia64;IDSVia64;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_6.2.1.5\Definitions\IPSDefs\20130207.002\IDSvia64.sys [2012-09-01 513184]
S1 SymIRON;Symantec Iron Driver;c:\windows\system32\drivers\N360x64\0604010.00E\Ironx64.SYS [2012-03-29 190072]
S1 SymNetS;Symantec Network Security WFP Driver;c:\windows\System32\Drivers\N360x64\0604010.00E\SYMNETS.SYS [2012-03-29 405624]
S2 AESTFilters;Andrea ST Filters Service;c:\program files\IDT\WDM\AESTSr64.exe [2009-03-03 89600]
S2 AMD External Events Utility;AMD External Events Utility;c:\windows\system32\atiesrxx.exe [2011-03-15 203776]
S2 aswFsBlk;aswFsBlk; [x]
S2 aswMonFlt;aswMonFlt;c:\windows\system32\drivers\aswMonFlt.sys [2012-10-30 71600]
S2 avgwd;AVG WatchDog;c:\program files (x86)\AVG\AVG2013\avgwdsvc.exe [2012-10-22 196664]
S2 Bluetooth Device Monitor;Bluetooth Device Monitor;c:\program files (x86)\Intel\Bluetooth\devmonsrv.exe [2011-01-24 901184]
S2 DisplayLinkService;DisplayLinkManager;c:\program files\DisplayLink Core Software\DisplayLinkManager.exe [2010-07-31 9390440]
S2 ezSharedSvc;Easybits Services for Windows;c:\windows\System32\ezSharedSvcHost.exe [x]
S2 FPLService;TrueSuiteService;c:\program files (x86)\HP SimplePass 2011\TrueSuiteService.exe [2011-02-18 265544]
S2 FreeAgentGoNext Service;Seagate Service;c:\program files (x86)\Seagate\SeagateManager\Sync\FreeAgentService.exe [2009-09-26 189736]
S2 HPClientSvc;HP Client Services;c:\program files\Hewlett-Packard\HP Client Services\HPClientServices.exe [2010-10-11 346168]
S2 HPDrvMntSvc.exe;HP Quick Synchronization Service;c:\program files (x86)\Hewlett-Packard\Shared\HPDrvMntSvc.exe [2011-02-28 92216]
S2 hpsrv;HP Service;c:\windows\system32\Hpservice.exe [2011-01-27 30520]
S2 HPWMISVC;HPWMISVC;c:\program files (x86)\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe [2010-11-09 26680]
S2 IAStorDataMgrSvc;Intel® Rapid Storage Technology;c:\program files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe [2011-01-13 13336]
S2 MBAMScheduler;MBAMScheduler;c:\program files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe [2012-12-14 398184]
S2 MBAMService;MBAMService;c:\program files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe [2012-12-14 682344]
S2 N360;Norton 360;c:\program files (x86)\Norton 360\Engine\6.4.1.14\ccSvcHst.exe [2012-06-16 138272]
S2 RoxioNow Service;RoxioNow Service;c:\program files (x86)\Roxio\RoxioNow Player\RNowSvc.exe [2010-11-26 399344]
S2 UNS;Intel® Management and Security Application User Notification Service;c:\program files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe [2010-12-22 2656280]
S3 btmaux;Intel Bluetooth Auxiliary Service;c:\windows\system32\DRIVERS\btmaux.sys [2011-01-24 58128]
S3 btmhsf;btmhsf;c:\windows\system32\DRIVERS\btmhsf.sys [2011-01-24 274944]
S3 clwvd;CyberLink WebCam Virtual Driver;c:\windows\system32\DRIVERS\clwvd.sys [2010-07-28 31088]
S3 dlkmd;dlkmd;c:\windows\system32\drivers\dlkmd.sys [2010-07-31 199280]
S3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2012-08-14 138912]
S3 hpCMSrv;HP Connection Manager 4.0 Service;c:\program files (x86)\Hewlett-Packard\HP Connection Manager\hpCMSrv.exe [2011-02-15 1071160]
S3 iBtFltCoex;iBtFltCoex;c:\windows\system32\DRIVERS\iBtFltCoex.sys [2011-01-24 59904]
S3 IntcDAud;Intel® Display Audio;c:\windows\system32\DRIVERS\IntcDAud.sys [2010-10-15 317440]
S3 intelkmd;intelkmd;c:\windows\system32\DRIVERS\igdpmd64.sys [2011-01-27 12273408]
S3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [2012-12-14 24176]
S3 nusb3hub;Renesas Electronics USB 3.0 Hub Driver;c:\windows\system32\DRIVERS\nusb3hub.sys [2010-12-10 80384]
S3 nusb3xhc;Renesas Electronics USB 3.0 Host Controller Driver;c:\windows\system32\DRIVERS\nusb3xhc.sys [2010-12-10 181248]
S3 RSPCIESTOR;Realtek PCIE CardReader Driver;c:\windows\system32\DRIVERS\RtsPStor.sys [2011-01-13 333928]
S3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\DRIVERS\Rt64win7.sys [2011-02-17 428136]
S3 wdkmd;Intel WiDi KMD;c:\windows\system32\DRIVERS\WDKMD.sys [2011-02-17 42392]
.
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\active setup\installed components\{10880D85-AAD9-4558-ABDC-2AB1552D831F}]
2009-10-16 18:49    451872    ----a-w-    c:\program files (x86)\Common Files\LightScribe\LSRunOnce.exe
.
Contents of the 'Scheduled Tasks' folder
.
2013-02-07 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-1050524592-3461436646-2754739702-1000Core.job
- c:\users\Apperson\AppData\Local\Google\Update\GoogleUpdate.exe [2012-01-08 07:04]
.
2013-02-10 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-1050524592-3461436646-2754739702-1000UA.job
- c:\users\Apperson\AppData\Local\Google\Update\GoogleUpdate.exe [2012-01-08 07:04]
.
.
--------- X64 Entries -----------
.
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\00avast]
@="{472083B0-C522-11CF-8763-00608CC02F24}"
[HKEY_CLASSES_ROOT\CLSID\{472083B0-C522-11CF-8763-00608CC02F24}]
2012-10-30 23:50    133400    ----a-w-    c:\program files\AVAST Software\Avast\ashShA64.dll
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2011-01-27 167960]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2011-01-27 391704]
"Persistence"="c:\windows\system32\igfxpers.exe" [2011-01-27 418328]
"SysTrayApp"="c:\program files\IDT\WDM\sttray64.exe" [2011-03-11 1128448]
"IntelWireless"="c:\program files\Common Files\Intel\WirelessCommon\iFrmewrk.exe" [2011-02-05 1933584]
"BTMTrayAgent"="c:\program files (x86)\Intel\Bluetooth\btmshell.dll" [2011-01-24 10355200]
"TOSDOCKAPP"="c:\program files\TOSHIBA\dynadock_II\TosDockApp.exe" [2010-04-28 264568]
.
------- Supplementary Scan -------
.
uStart Page = https://www.ixquick.com/
uLocal Page = c:\windows\system32\blank.htm
mLocal Page = c:\windows\SysWOW64\blank.htm
IE: E&xport to Microsoft Excel - c:\progra~2\MICROS~1\Office14\EXCEL.EXE/3000
IE: Se&nd to OneNote - c:\progra~2\MICROS~1\Office14\ONBttnIE.dll/105
Trusted Zone: magicjack.com\my
Trusted Zone: talk4free.com\reg
TCP: DhcpNameServer = 192.168.1.1
FF - ProfilePath - c:\users\Apperson\AppData\Roaming\Mozilla\Firefox\Profiles\9i0m4wrh.default\
FF - ExtSQL: 2013-02-07 20:45; {CAFEEFAC-0016-0000-0039-ABCDEFFEDCBA}; c:\program files (x86)\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0039-ABCDEFFEDCBA}
.
- - - - ORPHANS REMOVED - - - -
.
Wow6432Node-HKLM-Run-<NO NAME> - (no file)
HKLM_Wow6432Node-ActiveSetup-Neat ADF Scanner 2008 - reg copy HKLM\Software\Wow6432Node\The Neat Company\Neat ADF Scanner 2008 HKCU\Software\The Neat Company\Neat ADF Scanner 2008
HKLM-Run-SynTPEnh - c:\program files (x86)\Synaptics\SynTP\SynTPEnh.exe
AddRemove-Adobe Shockwave Player - c:\windows\system32\Adobe\Shockwave 11\uninstaller.exe
AddRemove-EasyBits Magic Desktop - c:\windows\system32\ezMDUninstall.exe
AddRemove-{E92D47A1-D27D-430A-8368-0BAFD956507D} - c:\program files (x86)\InstallShield Installation Information\{E92D47A1-D27D-430A-8368-0BAFD956507D}\setup.exe
.
.
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\services\N360]
"ImagePath"="\"c:\program files (x86)\Norton 360\Engine\6.4.1.14\ccSvcHst.exe\" /s \"N360\" /m \"c:\program files (x86)\Norton 360\Engine\6.4.1.14\diMaster.dll\" /prefetch:1"
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil10n_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\LocalServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil10n_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Shockwave Flash Object"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash10n.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus]
@="0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID]
@="ShockwaveFlash.ShockwaveFlash.10"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash10n.ocx, 1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="ShockwaveFlash.ShockwaveFlash"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Macromedia Flash Factory Object"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash10n.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID]
@="FlashFactory.FlashFactory.1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash10n.ocx, 1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="FlashFactory.FlashFactory"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}]
@Denied: (A 2) (Everyone)
@="IFlashBroker4"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Office\Common\Smart Tag\Actions\{B7EFF951-E52F-45CC-9EF7-57124F2177CC}]
@Denied: (A) (Everyone)
"Solution"="{15727DE6-F92D-4E46-ACB4-0E2C58B31A18}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Schema Library\ActionsPane3]
@Denied: (A) (Everyone)
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Schema Library\ActionsPane3\0]
"Key"="ActionsPane3"
"Location"="c:\\Program Files (x86)\\Common Files\\Microsoft Shared\\VSTO\\ActionsPane3.xsd"
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
Completion time: 2013-02-10  16:52:50
ComboFix-quarantined-files.txt  2013-02-10 22:52
.
Pre-Run: 673,061,343,232 bytes free
Post-Run: 672,554,311,680 bytes free
.
- - End Of File - - 981C30A1541DA02107E93AAC1629332D
 



#6 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:03:19 PM

Posted 10 February 2013 - 06:13 PM


Hello

we will run this now, it will help remove some files from the computer.


Blitzblank.

Download BlitzBlank and save it to your desktop. Open Blitzblank.exe
DeleteFile:
C:\Windows\system32\drivers\etc\hosts
  • Click OK at the warning (and take note of it, this is a VERY powerful tool!).
  • Click the Script tab and copy/paste the following text there:
    • Click Execute Now. Your computer will need to reboot in order to replace the files.
    • When done, post me the report created by Blitzblank. you can find it at the root of the drive Normaly C:\

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#7 pikappapp

pikappapp
  • Topic Starter

  • Members
  • 23 posts
  • OFFLINE
  •  
  • Local time:02:19 PM

Posted 10 February 2013 - 10:44 PM


BlitzBlank 1.0.0.32

File/Registry Modification Engine native application
MoveFileOnReboot: sourceFile = "\??\c:\windows\system32\drivers\etc\hosts", destinationFile = "(null)", replaceWithDummy = 0
 



#8 pikappapp

pikappapp
  • Topic Starter

  • Members
  • 23 posts
  • OFFLINE
  •  
  • Local time:02:19 PM

Posted 10 February 2013 - 10:49 PM

Popups seem to be done.  I have not seen any redirects, but those are random and will take more time on computer to determine if resolved or not. 



#9 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:03:19 PM

Posted 11 February 2013 - 07:49 AM


Hello

I would like to see a report that combofix makes.

extra combofix report
C:\Qoobox\Add-Remove Programs.txt
  • push the "windows key" + "R" (between the "Ctrl" button and "Alt" Button)
  • please copy and past the following into the box
    • click ok
  • copy and paste the report into this topic for me to review

    Gringo


I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#10 pikappapp

pikappapp
  • Topic Starter

  • Members
  • 23 posts
  • OFFLINE
  •  
  • Local time:02:19 PM

Posted 11 February 2013 - 03:04 PM

ActiveCheck component for HP Active Support Library
Adobe Connect Add-in
Adobe Flash Player 10 ActiveX
Adobe Reader X MUI
Adobe Shockwave Player 11.5
Agatha Christie - Peril at End House
Amazon MP3 Downloader 1.0.15
avast! Free Antivirus
AX88772A & AX88772 Windows 7 Drivers
Bejeweled 2 Deluxe
Bejeweled 3
Blackhawk Striker 2
Blasterball 3
Blio
Bounce Symphony
Build-a-lot 2
Cake Mania
Catalyst Control Center
Catalyst Control Center - Branding
Catalyst Control Center Graphics Previews Common
Catalyst Control Center InstallProxy
Catalyst Control Center Localization All
Catalyst Control Center Profiles Mobile
CCC Help Chinese Standard
CCC Help Chinese Traditional
CCC Help Czech
CCC Help Danish
CCC Help Dutch
CCC Help English
CCC Help Finnish
CCC Help French
CCC Help German
CCC Help Greek
CCC Help Hungarian
CCC Help Italian
CCC Help Japanese
CCC Help Korean
CCC Help Norwegian
CCC Help Polish
CCC Help Portuguese
CCC Help Russian
CCC Help Spanish
CCC Help Swedish
CCC Help Thai
CCC Help Turkish
Chuzzle Deluxe
CyberLink YouCam
D3DX10
Diner Dash 2 Restaurant Rescue
Dora's World Adventure
dynadock Utility_II
Energy Star Digital Logo
ESET Online Scanner v3
ESU for Microsoft Windows 7
Evernote v. 4.2.2
Farm Frenzy
FATE - The Traitor Soul
FileZilla Client 3.5.2
GIMP 2.6.11
Google Talk Plugin
GoToMeeting 5.2.0.952
HP Connection Manager
HP Customer Experience Enhancements
HP Documentation
HP Games
HP MovieStore
HP On Screen Display
HP Power Manager
HP Quick Launch
HP Setup
HP Setup Manager
HP SimplePass 2011
HP Software Framework
HP Support Assistant
HPAsset component for HP Active Support Library
IDT Audio
ImagXpress
Intel® Display Audio Driver
Intel® Management Engine Components
Intel® Rapid Storage Technology
Intel® Wireless Display
Java Auto Updater
Java™ 6 Update 39
Junk Mail filter update
LightScribe System Software
Magic Desktop
magicJack
magicJack Recovery Tool 1.0
Mah Jong Medley
Malwarebytes Anti-Malware version 1.70.0.1100
Mesh Runtime
Microsoft Office Access MUI (English) 2010
Microsoft Office Access Setup Metadata MUI (English) 2010
Microsoft Office Excel MUI (English) 2010
Microsoft Office Groove MUI (English) 2010
Microsoft Office InfoPath MUI (English) 2010
Microsoft Office OneNote MUI (English) 2010
Microsoft Office Outlook MUI (English) 2010
Microsoft Office PowerPoint MUI (English) 2010
Microsoft Office Professional Plus 2010
Microsoft Office Proof (English) 2010
Microsoft Office Proof (French) 2010
Microsoft Office Proof (Spanish) 2010
Microsoft Office Proofing (English) 2010
Microsoft Office Publisher MUI (English) 2010
Microsoft Office Shared MUI (English) 2010
Microsoft Office Shared Setup Metadata MUI (English) 2010
Microsoft Office Word MUI (English) 2010
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219
Microsoft WSE 3.0 Runtime
Mozilla Firefox 18.0.2 (x86 en-US)
Mozilla Maintenance Service
MSVCRT
MSVCRT_amd64
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
Mystery P.I. - Stolen in San Francisco
Namco All-Stars PAC-MAN
NeatWorks
NeatWorks Core Files
neroxml
Norton 360
PDFCreator
Penguins!
Plants vs. Zombies - Game of the Year
PlayReady PC Runtime x86
Poker Superstars III
Polar Bowler
Polar Golfer
PX Profile Update
Realtek Ethernet Controller Driver
Realtek PCIE Card Reader
Recovery Manager
Renesas Electronics USB 3.0 Host Controller Driver
RoxioNow Player
Scribus 1.4.0.rc6
Seagate Manager Installer
Slingo Supreme
Spark 2.6.3.12555
Spybot - Search & Destroy
TrueCrypt
Update Installer for WildTangent Games App
Virtual Villagers 4 - The Tree of Life
Wheel of Fortune 2
WildTangent Games App (HP Games)
Windows Live Communications Platform
Windows Live Essentials
Windows Live Installer
Windows Live Mail
Windows Live Mesh
Windows Live Mesh ActiveX Control for Remote Connections
Windows Live Messenger
Windows Live Movie Maker
Windows Live Photo Common
Windows Live Photo Gallery
Windows Live PIMT Platform
Windows Live SOXE
Windows Live SOXE Definitions
Windows Live UX Platform
Windows Live UX Platform Language Pack
Windows Live Writer
Windows Live Writer Resources
Zuma Deluxe
 



#11 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:03:19 PM

Posted 11 February 2013 - 03:16 PM


Hello

These logs are looking allot better. But we still have some work to do.

Please print out these instructions, or copy them to a Notepad file. It will make it easier for you to follow the instructions and complete all of the necessary steps..

uninstall some programs

NOTE** Because of the cleanup process some of the programs I have listed may not be in add/remove anymore this is fine just move to the next item on the list.

You can remove these programs using add/remove or you can use the free uninstaller from Revo (Revo does allot better of a job)
  • Programs to remove

    • Adobe Reader X MUI
      Java™ 6 Update 39


  • Please download and install Revo Uninstaller Free
  • Double click Revo Uninstaller to run it.
  • From the list of programs double click on The Program to remove
  • When prompted if you want to uninstall click Yes.
  • Be sure the Moderate option is selected then click Next.
  • The program will run, If prompted again click Yes
  • when the built-in uninstaller is finished click on Next.
  • Once the program has searched for leftovers click Next.
  • Check/tick the bolded items only on the list then click Delete
  • when prompted click on Yes and then on next.
  • put a check on any folders that are found and select delete
  • when prompted select yes then on next
  • Once done click Finish.
  • .



    Update Adobe reader
    • Recently there have been vulnerabilities detected in older versions of Adobe Reader. It is strongly suggested that you update to the current version.

      You can download it from http://www.adobe.com/products/acrobat/readstep2.html
      After installing the latest Adobe Reader, uninstall all previous versions.
      If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.
      • If you don't like Adobe Reader (53 MB), you can download Foxit PDF Reader(7 MB) from here. It's a much smaller file to download and uses a lot less resources than Adobe Reader.

        Note: When installing FoxitReader, be careful not to install anything to do with AskBar.

    Clean Out Temp Files
    • This small application you may want to keep and use once a week to keep the computer clean.

      Download CCleaner from here http://www.ccleaner.com/
      • Run the installer to install the application.
      • When it gives you the option to install Yahoo toolbar uncheck the box next to it.
      • Run CCleaner. (make sure under Windows tab all the boxes of Internet Explorer and Windows explorer are checked. Under System check Empty Recycle Bin and Temporary Files. Under Application tab all the boxes should be checked).
      • Click Run Cleaner.
      • Close CCleaner.
: Malwarebytes' Anti-Malware :


I see You have MBAM installed on the computer - that is great!! it is a very good program! I would like you to run a quick scan for me now
  • Double-click mbam icon
  • go to the update tab at the top
  • click on check for updates
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
  • When completed, a log will open in Notepad. please copy and paste the log into your next reply
    • If you accidentally close it, the log file is saved here and will be named like this:
    • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt
  • Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
    Click OK to either and let MBAM proceed with the disinfection process.
    If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.


    Download HijackThis
    • Go Here to download HijackThis program
    • Save HijackThis to your desktop.
    • Right Click on Hijackthis and select "Run as Admin" (XP users just need to double click to run)
    • Click on "Do A system scan and save a logfile" (if you do not see "Do A system scan and save a logfile" then click on main menu)
    • copy and paste hijackthis report into the topic
    "information and logs"
    • In your next post I need the following
      • Log From MBAM
      • report from Hijackthis
      • let me know of any problems you may have had
      • How is the computer doing now?
    Gringo


I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#12 pikappapp

pikappapp
  • Topic Starter

  • Members
  • 23 posts
  • OFFLINE
  •  
  • Local time:02:19 PM

Posted 11 February 2013 - 03:54 PM

Computer seems to be working fine. Have not experienced any issues today.  Thanks!

 

Malwarebytes Anti-Malware 1.70.0.1100
www.malwarebytes.org

Database version: v2013.02.11.09

Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 9.0.8112.16421
Apperson :: APPERSON-HP [administrator]

2/11/2013 2:46:44 PM
mbam-log-2013-02-11 (14-46-44).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 217930
Time elapsed: 2 minute(s), 59 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)
 

 

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 2:53:04 PM, on 2/11/2013
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v9.00 (9.00.8112.16447)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe
C:\Program Files (x86)\HP SimplePass 2011\TouchControl.exe
C:\Program Files (x86)\HP SimplePass 2011\BioMonitor.exe
C:\Program Files (x86)\Common Files\LightScribe\LightScribeControlPanel.exe
C:\Program Files (x86)\Microsoft Office\Office14\ONENOTEM.EXE
C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe
C:\Program Files (x86)\Intel\Bluetooth\BTPlayerCtrl.exe
C:\Program Files (x86)\Renesas Electronics\USB 3.0 Host Controller Driver\Application\nusb3mon.exe
C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe
C:\Program Files (x86)\Hewlett-Packard\HP On Screen Display\HPOSD.exe
C:\Program Files (x86)\Seagate\SeagateManager\FreeAgent Status\stxmenumgr.exe
C:\Program Files (x86)\AVG\AVG2013\avgui.exe
C:\Program Files\AVAST Software\Avast\AvastUI.exe
C:\Program Files (x86)\CyberLink\YouCam\YCMMirage.exe
C:\Program Files (x86)\Mozilla Firefox\firefox.exe
C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe
C:\Users\Apperson\AppData\Local\Google\Google Talk Plugin\googletalkplugin.exe
C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe
C:\Users\Apperson\Downloads\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = https://www.ixquick.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://g.msn.com/HPNOT/1
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://g.msn.com/HPNOT/1
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Norton Identity Protection - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton 360\Engine\6.4.1.14\coIEPlg.dll
O2 - BHO: Norton Vulnerability Protection - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton 360\Engine\6.4.1.14\IPS\IPSBHO.DLL
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~2\MICROS~1\Office14\GROOVEEX.DLL
O2 - BHO: (no name) - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - (no file)
O2 - BHO: TSBHO Class - {8590886E-EC8C-43C1-A32C-E4C2B0B6395B} - C:\Program Files (x86)\HP SimplePass 2011\IEBHO.dll
O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: URLRedirectionBHO - {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\PROGRA~2\MICROS~1\Office14\URLREDIR.DLL
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll (file missing)
O3 - Toolbar: Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton 360\Engine\6.4.1.14\coIEPlg.dll
O4 - HKLM\..\Run: [IAStorIcon] C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe
O4 - HKLM\..\Run: [StartCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
O4 - HKLM\..\Run: [NUSB3MON] "C:\Program Files (x86)\Renesas Electronics\USB 3.0 Host Controller Driver\Application\nusb3mon.exe"
O4 - HKLM\..\Run: [HPConnectionManager] C:\Program Files (x86)\Hewlett-Packard\HP Connection Manager\HPCMDelayStart.exe
O4 - HKLM\..\Run: [HP Quick Launch] C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe
O4 - HKLM\..\Run: [Easybits Recovery] C:\Program Files (x86)\EasyBits For Kids\ezRecover.exe
O4 - HKLM\..\Run: [HPOSD] C:\Program Files (x86)\Hewlett-Packard\HP On Screen Display\HPOSD.exe
O4 - HKLM\..\Run: [BCSSync] "C:\Program Files (x86)\Microsoft Office\Office14\BCSSync.exe" /DelayServices
O4 - HKLM\..\Run: [MaxMenuMgr] "C:\Program Files (x86)\Seagate\SeagateManager\FreeAgent Status\StxMenuMgr.exe"
O4 - HKLM\..\Run: [AVG_UI] "C:\Program Files (x86)\AVG\AVG2013\avgui.exe" /TRAYONLY
O4 - HKLM\..\Run: [avast] "C:\Program Files\AVAST Software\Avast\avastUI.exe" /nogui
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKCU\..\Run: [TOSDOCKAPP] C:\Program Files\TOSHIBA\dynadock_II\TosDockApp.exe
O4 - HKCU\..\Run: [LightScribe Control Panel] C:\Program Files (x86)\Common Files\LightScribe\LightScribeControlPanel.exe -hidden
O4 - HKCU\..\Run: [cdloader] "C:\Users\Apperson\AppData\Roaming\mjusbsp\cdloader2.exe" MAGICJACK
O4 - Startup: OneNote 2010 Screen Clipper and Launcher.lnk = C:\Program Files (x86)\Microsoft Office\Office14\ONENOTEM.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~2\MICROS~1\Office14\EXCEL.EXE/3000
O8 - Extra context menu item: Se&nd to OneNote - res://C:\PROGRA~2\MICROS~1\Office14\ONBttnIE.dll/105
O9 - Extra button: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1004 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1003 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: Se&nd to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll
O9 - Extra button: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
O9 - Extra 'Tools' menuitem: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
O9 - Extra button: @C:\Program Files (x86)\Evernote\Evernote\Resource.dll,-101 - {A95fe080-8f5d-11d2-a20b-00aa003c157a} - res://C:\Program Files (x86)\Evernote\Evernote\EvernoteIE.dll/204 (file missing)
O9 - Extra 'Tools' menuitem: @C:\Program Files (x86)\Evernote\Evernote\Resource.dll,-101 - {A95fe080-8f5d-11d2-a20b-00aa003c157a} - res://C:\Program Files (x86)\Evernote\Evernote\EvernoteIE.dll/204 (file missing)
O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O15 - Trusted Zone: my.magicjack.com
O15 - Trusted Zone: reg.talk4free.com
O16 - DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} (OnlineScanner Control) - http://download.eset.com/special/eos/OnlineScanner.cab
O18 - Protocol: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
O18 - Filter hijack: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
O23 - Service: Andrea ST Filters Service (AESTFilters) - Andrea Electronics Corporation - C:\Program Files\IDT\WDM\AESTSr64.exe
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
O23 - Service: AMD External Events Utility - Unknown owner - C:\Windows\system32\atiesrxx.exe (file missing)
O23 - Service: avast! Antivirus - AVAST Software - C:\Program Files\AVAST Software\Avast\AvastSvc.exe
O23 - Service: AVGIDSAgent - AVG Technologies CZ, s.r.o. - C:\Program Files (x86)\AVG\AVG2013\avgidsagent.exe
O23 - Service: AVG WatchDog (avgwd) - AVG Technologies CZ, s.r.o. - C:\Program Files (x86)\AVG\AVG2013\avgwdsvc.exe
O23 - Service: Bluetooth Device Monitor - Intel Corporation - C:\Program Files (x86)\Intel\Bluetooth\devmonsrv.exe
O23 - Service: Bluetooth Media Service - Intel Corporation - C:\Program Files (x86)\Intel\Bluetooth\mediasrv.exe
O23 - Service: Bluetooth OBEX Service - Intel Corporation - C:\Program Files (x86)\Intel\Bluetooth\obexsrv.exe
O23 - Service: DisplayLinkManager (DisplayLinkService) - DisplayLink Corp. - C:\Program Files\DisplayLink Core Software\DisplayLinkManager.exe
O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)
O23 - Service: Intel® PROSet/Wireless Event Log (EvtEng) - Intel® Corporation - C:\Program Files\Intel\WiFi\bin\EvtEng.exe
O23 - Service: Easybits Services for Windows (ezSharedSvc) - EasyBits Software AS - C:\Windows\System32\ezSharedSvcHost.exe
O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)
O23 - Service: TrueSuiteService (FPLService) - HP - C:\Program Files (x86)\HP SimplePass 2011\TrueSuiteService.exe
O23 - Service: Seagate Service (FreeAgentGoNext Service) - Seagate Technology LLC - C:\Program Files (x86)\Seagate\SeagateManager\Sync\FreeAgentService.exe
O23 - Service: GamesAppService - WildTangent, Inc. - C:\Program Files (x86)\WildTangent Games\App\GamesAppService.exe
O23 - Service: HP Health Check Service - Hewlett-Packard Company - C:\Program Files (x86)\Hewlett-Packard\HP Health Check\hphc_service.exe
O23 - Service: HP Client Services (HPClientSvc) - Hewlett-Packard Company - C:\Program Files\Hewlett-Packard\HP Client Services\HPClientServices.exe
O23 - Service: HP Connection Manager 4.0 Service (hpCMSrv) - Hewlett-Packard Development Company L.P. - C:\Program Files (x86)\Hewlett-Packard\HP Connection Manager\hpCMSrv.exe
O23 - Service: HP Quick Synchronization Service (HPDrvMntSvc.exe) - Hewlett-Packard Company - C:\Program Files (x86)\Hewlett-Packard\Shared\HPDrvMntSvc.exe
O23 - Service: HP Software Framework Service (hpqwmiex) - Hewlett-Packard Company - C:\Program Files (x86)\Hewlett-Packard\Shared\hpqWmiEx.exe
O23 - Service: HP Service (hpsrv) - Unknown owner - C:\Windows\system32\Hpservice.exe (file missing)
O23 - Service: HPWMISVC - Hewlett-Packard Development Company, L.P. - C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe
O23 - Service: Intel® Rapid Storage Technology (IAStorDataMgrSvc) - Intel Corporation - C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files (x86)\Common Files\LightScribe\LSSrvc.exe
O23 - Service: Intel® Management and Security Application Local Management Service (LMS) - Intel Corporation - C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe
O23 - Service: MBAMScheduler - Malwarebytes Corporation - C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe
O23 - Service: MBAMService - Malwarebytes Corporation - C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe
O23 - Service: Mozilla Maintenance Service (MozillaMaintenance) - Mozilla Foundation - C:\Program Files (x86)\Mozilla Maintenance Service\maintenanceservice.exe
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
O23 - Service: Wireless PAN DHCP Server (MyWiFiDHCPDNS) - Unknown owner - C:\Program Files\Intel\WiFi\bin\PanDhcpDns.exe
O23 - Service: Norton 360 (N360) - Symantec Corporation - C:\Program Files (x86)\Norton 360\Engine\6.4.1.14\ccSvcHst.exe
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: Intel® PROSet/Wireless Registry Service (RegSrvc) - Intel® Corporation - C:\Program Files\Common Files\Intel\WirelessCommon\RegSrvc.exe
O23 - Service: RoxioNow Service - Roxio - C:\Program Files (x86)\Roxio\RoxioNow Player\RNowSvc.exe
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\stlang64.dll,-10101 (STacSV) - IDT, Inc. - C:\Program Files\IDT\WDM\STacSV64.exe
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
O23 - Service: Intel® Management and Security Application User Notification Service (UNS) - Intel Corporation - C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe
O23 - Service: CLCV0 (UTSCSI) - Unknown owner - C:\Windows\system32\UTSCSI.EXE
O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)

--
End of file - 15046 bytes
 



#13 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:03:19 PM

Posted 11 February 2013 - 05:04 PM


Greetings

These logs are looking very good, we are almost done!!! Just one more scan to go.

:Remove unneeded start-up entries:

This part of the fix is purely optional
These are programs that start up when you turn on your computer but don't need to be, any of these programs you can click on their icons (or start from the control panel) and start the program when you need it. By stopping these programs you will boot up faster and your computer will work faster.
  • Run HijackThis (rightclick and run as admin)
  • Click on the Scan button
  • Put a check beside all of the items listed below (if present):

    • O4 - HKLM\..\Run: [StartCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
      O4 - HKLM\..\Run: [HP Quick Launch] C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe
      O4 - HKLM\..\Run: [BCSSync] "C:\Program Files (x86)\Microsoft Office\Office14\BCSSync.exe" /DelayServices
      O4 - HKLM\..\Run: [MaxMenuMgr] "C:\Program Files (x86)\Seagate\SeagateManager\FreeAgent Status\StxMenuMgr.exe"
      O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
      O4 - HKCU\..\Run: [LightScribe Control Panel] C:\Program Files (x86)\Common Files\LightScribe\LightScribeControlPanel.exe -hidden
      O4 - Startup: OneNote 2010 Screen Clipper and Launcher.lnk = C:\Program Files (x86)\Microsoft Office\Office14\ONENOTEM.EXE


  • Close all open windows and browsers/email, etc...
  • Click on the "Fix Checked" button
  • When completed, close the application.
    • NOTE**You can research each of those lines >here< and see if you want to keep them or not
      just copy the name between the brackets and paste into the search space
      O4 - HKLM\..\Run: [IntelliPoint]

Eset Online Scanner

**Note** You will need to use Internet explorer for this scan - Vista and win 7 right click on IE shortcut and run as admin

Go Eset web page to run an online scanner from ESET.
  • Turn off the real time scanner of any existing antivirus program while performing the online scan
  • click on the Run ESET Online Scanner button
  • Tick the box next to YES, I accept the Terms of Use.
    • Click Start
  • When asked, allow the add/on to be installed
    • Click Start
  • Make sure that the option Remove found threats is unticked
  • Click on Advanced Settings, ensure the options
    • Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.

  • Click Scan
  • wait for the virus definitions to be downloaded
  • Wait for the scan to finish
  • When the scan is complete
    • If no threats were found
      • put a checkmark in "Uninstall application on close"
      • close program
      • report to me that nothing was found
    • If threats were found
      • click on "list of threats found"
      • click on "export to text file" and save it as ESET SCAN and save to the desktop
      • Click on back
      • put a checkmark in "Uninstall application on close"
      • click on finish
      • close program
      • copy and paste the report here
    Gringo


I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#14 pikappapp

pikappapp
  • Topic Starter

  • Members
  • 23 posts
  • OFFLINE
  •  
  • Local time:02:19 PM

Posted 11 February 2013 - 08:03 PM

No threats found with ESET.  Thanks!



#15 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:03:19 PM

Posted 11 February 2013 - 09:05 PM



Hello

Very well done!! This is my general post for when your logs show no more signs of malware - Please let me know if you still are having problems with your computer and what these problems are.

:Why we need to remove some of our tools:
  • Some of the tools we have used to clean your computer were made by fellow malware fighters and are very powerful and if used incorrectly or at the wronge time can make the computer an expensive paper weight.
    They are updated all the time and some of them more than once a day so by the time you are ready to use them again they will already be outdated.

    The following procedures will implement some cleanup procedures to remove these tools. It will also reset your System Restore by flushing out previous restore points and create a new restore point. It will also remove all the backups our tools may have made.
:DeFogger:

Note** Defogger only needs to be run if it was run when we first started. If you have not already run it then skip this.
  • To re-enable your Emulation drivers, double click DeFogger to run the tool.
    • The application window will appear
    • Click the Re-enable button to re-enable your CD Emulation drivers
    • Click Yes to continue
    • A 'Finished!' message will appear
    • Click OK
    • DeFogger will now ask to reboot the machine - click OK.
    Your Emulation drivers are now re-enabled.

:Uninstall ComboFix:
  • turn off all active protection software
  • push the "windows key" + "R" (between the "Ctrl" button and "Alt" Button)
  • please copy and past the following into the box ComboFix /Uninstall and click OK.
  • Note the space between the X and the /Uninstall, it needs to be there.
  • CF-Uninstall.png
  • :Remove the rest of our tools:

    Please download OTCleanIt and save it to desktop. This tool will remove all the tools we used to clean your pc.
    • Double-click OTCleanIt.exe.
    • Click the CleanUp! button.
    • Select Yes when the "Begin cleanup Process?" prompt appears.
    • If you are prompted to Reboot during the cleanup, select Yes.
    • The tool will delete itself once it finishes, if not delete it by yourself.
    • If asked to restart the computer, please do so
    Note: If you receive a warning from your firewall or other security programs regarding OTCleanIt attempting to contact the internet, please allow it to do so.

    :The programs you can keep:

    Some of the programs that we have used would be a good idea to keep and used often in helping to keep the computer clean. I use these programs on my computer.
    • Revo Uninstaller Free - this is the uninstaller that I had you download and works allot better than add/remove in windows and has saved me more than once from corrupted installs and uninstalls

      CCleaner - This is a good program to clean out temp files, I would use this once a week or before any malware scan to remove unwanted temp files - It has a built in registry cleaner but I would leave that alone and not use any registry cleaner

      Malwarebytes' Anti-Malware The Gold standerd today in antimalware scanners

    :Security programs:

    One of the questions I am asked all the time is "What programs do you use" I have at this time 4 computers in my home and I have this setup on all 4 of them.
    • Microsoft Security Essentials - provides real-time protection for your home PC that guards against viruses, spyware, and other malicious software.
    • WinPatrol As a robust security monitor, WinPatrol will alert you to hijackings, malware attacks and critical changes made to your computer without your permission. WinPatrol takes snapshot of your critical system resources and alerts you to any changes that may occur without your knowledge.
    • Malwarebytes' Anti-Malware Malwarebytes' Anti-Malware is a new and powerful anti-malware tool. It is
      totally free but for real-time protection you will have to pay a small one-time fee. We used this to help clean your computer and recomend keeping it and using often. (I have upgraded to the paid version of MBAM and I am glad I did)

      Note** If you decide to install MSE you will need to uninstall your present Antivirus
:Security awareness:


It is good security practice to change your passwords to all your online accounts on a fairly regular basis, this is especially true after an infection. Refer to this Microsoft article
Strong passwords: How to create and use them Then consider a password keeper, to keep all your passwords safe. KeePass is a small utility that allows you to manage all your passwords.


The other question I am asked all the time is "How can I prevent this from happening again." and the short answer to that is to be aware of what is out there and how to start spotting dangers.

Here are some articles that are must reads and should be read by everybody in your household that uses the internetHere is some more reading for you from some of my collegesquoted from Tech Support Forum

Conclusion

There is no such thing as ‘perfect security’. This applies to many things, not just computer systems. Using the above guide you should be able to take all the reasonable steps you can to prevent infection. However, the most important part of all this is you, the user. Surf sensibly and think before you download a file or click on a link. Take a few moments to assess the possible risks and you should be able to enjoy all the internet has to offer.

I'd be grateful if you could reply to this post so that I know you have read it and, if you've no other questions, the thread can then be closed.

I Will Keep This Open For About Three Days, If Anything Comes Up - Just Come Back And Let Me Know, after that time you will have to send me a PM

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users