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Hijackthis.log Please help Diagnose


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3 replies to this topic

#1 auburnman123

auburnman123

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  • Local time:01:14 AM

Posted 08 February 2013 - 10:19 AM

For some reason i keep getting these random pop up ads from
ad.yieldmanager and ad.extendmedia. I ran my anti virus program and
these popups were still there.....


Can someone tell me what is wrong with this log so that i can delete the right things. Thanks

 

Logfile of Trend
Micro HijackThis v2.0.4

Scan saved at
11:30:48 PM, on 2/7/2013

Platform: Windows
7 SP1 (WinNT 6.00.3505)

MSIE: Internet
Explorer v9.00 (9.00.8112.16457)

Boot mode: Normal

Running
processes:

C:\Program Files
(x86)\Malwarebytes' Anti-Malware\mbamgui.exe

C:\Users\Krist\AppData\Roaming\Spotify\Data\SpotifyWebHelper.exe

C:\Program Files
(x86)\Dell Webcam\Dell Webcam Central\WebcamDell2.exe

C:\Program Files
(x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe

C:\Program Files
(x86)\Common Files\Java\Java Update\jusched.exe

C:\Program Files
(x86)\OpenOffice.org 3\program\soffice.exe

C:\Program Files
(x86)\OpenOffice.org 3\program\soffice.bin

C:\Program Files
(x86)\iTunes\iTunesHelper.exe

C:\Program Files
(x86)\Common Files\microsoft shared\Virtualization Handler\CVH.EXE

C:\Program Files
(x86)\Common Files\microsoft shared\virtualization handler\OfficeVirt.exe

C:\Users\Krist\Downloads\HijackThis.exe

R1 -
HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL =
http://go.microsoft.com/fwlink/?LinkId=69157

R1 -
HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL =
http://go.microsoft.com/fwlink/?LinkId=54896

R1 -
HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 -
HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =
http://go.microsoft.com/fwlink/?LinkId=69157

R0 -
HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =

R0 -
HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =

R0 -
HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
C:\Windows\SysWOW64\blank.htm

R1 -
HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride
= *.local

R0 -
HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =

F2 -
REG:system.ini: UserInit=userinit.exe,

O1 - Hosts: ::1
localhost

O1 - Hosts:
87.236.195.128 www.google-analytics.com.

O1 - Hosts:
87.236.195.128 ad-emea.doubleclick.net.

O1 - Hosts:
87.236.195.128 www.statcounter.com.

O1 - Hosts:
87.236.195.128 connect.facebook.net.

O1 - Hosts:
93.115.241.27 www.google-analytics.com.

O1 - Hosts:
93.115.241.27 ad-emea.doubleclick.net.

O1 - Hosts:
93.115.241.27 www.statcounter.com.

O1 - Hosts:
93.115.241.27 connect.facebook.net.

O2 - BHO:
AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files
(x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

O2 - BHO:
Java™ Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} -
C:\Program Files (x86)\Java\jre7\bin\ssv.dll

O2 - BHO:
IESpeakDoc - {8D10F6C4-0E01-4BD4-8601-11AC1FDF8126} - C:\Program Files
(x86)\Dell Wireless\Bluetooth Suite\IEPlugIn.dll

O2 - BHO: Windows
Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program
Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

O2 - BHO: Windows
Live Messenger Companion Helper - {9FDDE16B-836F-4806-AB1F-1455CBEFF289} -
C:\Program Files (x86)\Windows Live\Companion\companioncore.dll

O2 - BHO:
Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} -
C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll

O4 - HKLM\..\Run:
[Dell Webcam Central] "C:\Program Files (x86)\Dell Webcam\Dell Webcam
Central\WebcamDell2.exe" /mode2

O4 - HKLM\..\Run:
[IAStorIcon] C:\Program Files (x86)\Intel\Intel® Rapid Storage
Technology\IAStorIcon.exe

O4 - HKLM\..\Run:
[APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application
Support\APSDaemon.exe"

O4 - HKLM\..\Run:
[SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java
Update\jusched.exe"

O4 - HKLM\..\Run:
[iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"

O4 - HKLM\..\Run:
[Adobe ARM] "C:\Program Files (x86)\Common
Files\Adobe\ARM\1.0\AdobeARM.exe"

O4 - HKCU\..\Run:
[Spotify Web Helper]
"C:\Users\Krist\AppData\Roaming\Spotify\Data\SpotifyWebHelper.exe"

O4 - Startup:
OpenOffice.org 3.4.1.lnk = C:\Program Files (x86)\OpenOffice.org
3\program\quickstart.exe

O9 - Extra
button: @C:\Program Files (x86)\Windows Live\Companion\companionlang.dll,-600 -
{0000036B-C524-4050-81A0-243669A86B9F} - C:\Program Files (x86)\Windows
Live\Companion\companioncore.dll

O9 - Extra
button: @C:\Program Files (x86)\Windows
Live\Writer\WindowsLiveWriterShortcuts.dll,-1004 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600}
- C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll

O9 - Extra
'Tools' menuitem: @C:\Program Files (x86)\Windows
Live\Writer\WindowsLiveWriterShortcuts.dll,-1003 -
{219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows
Live\Writer\WriterBrowserExtension.dll

O9 - Extra
button: (no name) - {7815BE26-237D-41A8-A98F-F7BD75F71086} - C:\Program Files
(x86)\Dell Wireless\Bluetooth Suite\IEPlugIn.dll

O9 - Extra
'Tools' menuitem: Send by Bluetooth to - {7815BE26-237D-41A8-A98F-F7BD75F71086}
- C:\Program Files (x86)\Dell Wireless\Bluetooth Suite\IEPlugIn.dll

O10 - Unknown
file in Winsock LSP: c:\program files (x86)\common files\microsoft
shared\windows live\wlidnsp.dll

O10 - Unknown
file in Winsock LSP: c:\program files (x86)\common files\microsoft
shared\windows live\wlidnsp.dll

O10 - Unknown
file in Winsock LSP: c:\windows\system32\vsocklib.dll

O10 - Unknown
file in Winsock LSP: c:\windows\system32\vsocklib.dll

O11 - Options
group: [ACCELERATED_GRAPHICS] Accelerated graphics

O18 - Protocol:
wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows
Live\Photo Gallery\AlbumDownloadProtocolHandler.dll

O23 - Service:
Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated -
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe

O23 - Service:
Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems
Incorporated - C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe

O23 - Service:
Andrea ST Filters Service (AESTFilters) - Andrea Electronics Corporation -
C:\Program Files\IDT\WDM\AESTSr64.exe

O23 - Service:
@%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner -
C:\windows\System32\alg.exe (file missing)

O23 - Service:
Apple Mobile Device - Apple Inc. - C:\Program Files (x86)\Common
Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe

O23 - Service:
Atheros Bt&Wlan Coex Agent - Atheros - C:\Program Files (x86)\Dell
Wireless\Bluetooth Suite\Ath_CoexAgent.exe

O23 - Service:
AtherosSvc - Atheros Commnucations - C:\Program Files (x86)\Dell
Wireless\Bluetooth Suite\adminservice.exe

O23 - Service:
Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe

O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100
(EFS) - Unknown owner - C:\windows\System32\lsass.exe (file missing)

O23 - Service:
@%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner -
C:\windows\system32\fxssvc.exe (file missing)

O23 - Service:
Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files
(x86)\Google\Update\GoogleUpdate.exe

O23 - Service:
Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files
(x86)\Google\Update\GoogleUpdate.exe

O23 - Service:
Intel® Rapid Storage Technology (IAStorDataMgrSvc) - Intel Corporation -
C:\Program Files (x86)\Intel\Intel® Rapid Storage
Technology\IAStorDataMgrSvc.exe

O23 - Service:
iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe

O23 - Service:
@keyiso.dll,-100 (KeyIso) - Unknown owner - C:\windows\system32\lsass.exe (file
missing)

O23 - Service:
Intel® Management and Security Application Local Management Service (LMS) -
Intel Corporation - C:\Program Files (x86)\Intel\Intel® Management Engine
Components\LMS\LMS.exe

O23 - Service:
MBAMScheduler - Malwarebytes Corporation - C:\Program Files (x86)\Malwarebytes'
Anti-Malware\mbamscheduler.exe

O23 - Service:
MBAMService - Malwarebytes Corporation - C:\Program Files (x86)\Malwarebytes'
Anti-Malware\mbamservice.exe

O23 - Service:
Mozilla Maintenance Service (MozillaMaintenance) - Mozilla Foundation -
C:\Program Files (x86)\Mozilla Maintenance Service\maintenanceservice.exe

O23 - Service:
@comres.dll,-2797 (MSDTC) - Unknown owner - C:\windows\System32\msdtc.exe (file
missing)

O23 - Service:
@%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner -
C:\windows\system32\lsass.exe (file missing)

O23 - Service:
@%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner -
C:\windows\system32\lsass.exe (file missing)

O23 - Service:
@%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner -
C:\windows\system32\locator.exe (file missing)

O23 - Service:
@%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner -
C:\windows\system32\lsass.exe (file missing)

O23 - Service:
SoftThinks Agent Service (SftService) - SoftThinks SAS - C:\Program Files
(x86)\Dell DataSafe Local Backup\sftservice.EXE

O23 - Service:
@%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner -
C:\windows\System32\snmptrap.exe (file missing)

O23 - Service:
@%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner -
C:\windows\System32\spoolsv.exe (file missing)

O23 - Service:
@%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner -
C:\windows\system32\sppsvc.exe (file missing)

O23 - Service:
@%SystemRoot%\system32\stlang64.dll,-10101 (STacSV) - IDT, Inc. - C:\Program
Files\IDT\WDM\STacSV64.exe

O23 - Service:
@%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner -
C:\windows\system32\UI0Detect.exe (file missing)

O23 - Service:
Intel® Management and Security Application User Notification Service (UNS) -
Intel Corporation - C:\Program Files (x86)\Intel\Intel® Management Engine
Components\UNS\UNS.exe

O23 - Service:
@%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner -
C:\windows\system32\lsass.exe (file missing)

O23 - Service:
@%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner -
C:\windows\System32\vds.exe (file missing)

O23 - Service:
VMware Authorization Service (VMAuthdService) - VMware, Inc. - C:\Program Files
(x86)\VMware\VMware Player\vmware-authd.exe

O23 - Service:
VMware DHCP Service (VMnetDHCP) - VMware, Inc. -
C:\windows\system32\vmnetdhcp.exe

O23 - Service:
VMware USB Arbitration Service (VMUSBArbService) - VMware, Inc. - C:\Program
Files (x86)\Common Files\VMware\USB\vmware-usbarbitrator64.exe

O23 - Service:
VMware NAT Service - VMware, Inc. - C:\windows\system32\vmnat.exe

O23 - Service:
@%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner -
C:\windows\system32\vssvc.exe (file missing)

O23 - Service:
@%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner -
C:\windows\system32\Wat\WatAdminSvc.exe (file missing)

O23 - Service:
@%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner -
C:\windows\system32\wbengine.exe (file missing)

O23 - Service:
@%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\windows\system32\wbem\WmiApSrv.exe
(file missing)

O23 - Service:
@%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) -
Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file
missing)
 



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#2 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:03:14 AM

Posted 08 February 2013 - 11:45 AM


Greetings and Welcome to The Forums!!

My name is Gringo and I'll be glad to help you with your malware problems.

I have put together somethings for you to keep in mind while I am helping you to make things go easier and faster for both of us

  • Please do not run any tools unless instructed to do so.
    • We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.
  • Please do not attach logs or use code boxes, just copy and paste the text.
    • Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.
  • Please read every post completely before doing anything.
    • Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.
  • Please provide feedback about your experience as we go.
    • A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.
NOTE: At the top of your post, click on the Watch Topic Button, select Immediate Notification, and click on Proceed. This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of heartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.




These are the programs I would like you to run next, if you have any problems with these just skip it and run the next one.

-Security Check-
  • Download Security Check by screen317 from here.
    • Save it to your Desktop.
    • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
    • A Notepad document should open automatically called checkup.txt; please post the contents of that document.
-AdwCleaner-
  • Please download AdwCleaner by Xplode onto your desktop.
    • Close all open programs and internet browsers.
    • Double click on AdwCleaner.exe to run the tool.
    • Click on Delete.
    • Confirm each time with Ok.
    • Your computer will be rebooted automatically. A text file will open after the restart.
    • Please post the content of that logfile with your next answer.
    • You can find the logfile at C:\AdwCleaner[S1].txt as well.
--RogueKiller--
  • Download & SAVE to your Desktop RogueKiller or from here
    • Quit all programs that you may have started.
    • Please disconnect any USB or external drives from the computer before you run this scan!
    • For Vista or Windows 7, right-click and select "Run as Administrator to start"
    • For Windows XP, double-click to start.
    • Wait until Prescan has finished ...
    • Then Click on "Scan" button
    • Wait until the Status box shows "Scan Finished"
    • click on "delete"
    • Wait until the Status box shows "Deleting Finished"
    • Click on "Report" and copy/paste the content of the Notepad into your next reply.
    • The log should be found in RKreport[1].txt on your Desktop
    • Exit/Close RogueKiller+
  • Gringo


I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:03:14 AM

Posted 12 February 2013 - 01:14 AM



Hello

48 Hour bump

It has been more than 48 hours since my last post.
  • do you still need help with this?
  • do you need more time?
  • are you having problems following my instructions?
  • if after 48hrs you have not replied to this thread then it will have to be closed!

  • Gringo


I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#4 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:03:14 AM

Posted 15 February 2013 - 06:35 PM

Due to the lack of feedback, this topic is now closed.

In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days. Please include a link to your topic in the Private Message. Thank you.
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University




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