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New Battery Causing Startup Problems w/Laptop?


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#1 Katrinka1954

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Posted 07 February 2013 - 07:52 PM

Bought a new laptop battery (Anker 90HPG62-B88A) for my husband's HP G72 notebook.  Followed all instructions regarding charging new battery and it's been working great for 2-3 weeks now.  Today laptop would not boot up.  Only went to HP screen and stayed there.  I googled some stuff on my kindle and it said something about BIOS and removing battery and doing start up with power cord.  So I removed the Anker battery, plugged in the power cord, and all has been well since then.  I put the old battery back in (only 25% charging capacity, but it will hold for about 1/2 hour) and still all is well.

 

Do you think there's a problem with the new battery?  Never had any trouble like this before this time.  Thanks for your help.

 

Oh, I should add that I have rebooted the computer with the old battery in, no power cord, several times, and it works just fine.


Edited by Katrinka1954, 07 February 2013 - 07:56 PM.


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#2 noknojon

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Posted 07 February 2013 - 09:34 PM

Anker® New Ultra High Capacity Laptop Battery [12-cell / 8800mAh] for HP G42 G62
Check to see if you got a warranty with the battery. Most give 12 months -

 

If so ; take it back -


Edited by noknojon, 07 February 2013 - 09:36 PM.


#3 Katrinka1954

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Posted 21 February 2013 - 07:05 AM

noknojon, after examining the link for the battery you recommended it appears identical to the one I had ordered.  I was finally able to find a compatible battery on the hp store website and purchased it.  That website doesn't make it easy.  Anyway, I've had this battery in for about a week now and seems okay.  Not as much charge on it, though.

 

Thanks for your help.






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