Jump to content


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.

Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.


Internet Closing Of Its Own Free Will

  • This topic is locked This topic is locked
5 replies to this topic

#1 Valatros


  • Members
  • 6 posts
  • Local time:08:33 PM

Posted 31 March 2006 - 02:50 PM

ok, im having to use a seperate computer to post this and i had to put my hijackthis log on a cd, because my internet is tweaking out on me on my other computer. Anything that requires an internet connection (gaming, msn messanger, web browsing, etc.) gets shut down roughly 30 seconds after being opened. everything else runs perfectly fine, but the internet refuses to do so. i have recently finished cleaning my computer(i think) of surfsidekick 3, look2me, black worm(not sure i got rid of this one), and some other misc. ad-ware and spyware that my scanners found and cleaned. Because of this, i currently have 2 firewalls running and 2 or 3 anti-virus programs going at the same time. i also have 2 files that are problems that spybot s & d finds, but im not sure if i should get rid of. The files are



i dont know what to do about these files. If you would like me to go town to 1 firewall and 1 antivirus program i will, but i'd rather not if i didnt need to. Heres my hijackthis log.

Logfile of HijackThis v1.99.1
Scan saved at 11:37:24 AM, on 3/31/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\Program Files\Sygate\SPF\smc.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\ewido anti-malware\ewidoctrl.exe
C:\Program Files\ewido anti-malware\ewidoguard.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
R3 - Default URLSearchHook is missing
F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\userinit.exe,urlrsvj.exe
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [winupdates] C:\Program Files\winupdates\winupdates.exe /auto
O4 - HKLM\..\Run: [SmcService] C:\PROGRA~1\Sygate\SPF\smc.exe -startgui
O4 - HKLM\..\RunOnce: [SpybotSnD] "C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe" /autocheck
O4 - HKCU\..\Run: [CU1] C:\Program Files\Common Files\VCClient\VCClient.exe
O4 - HKCU\..\Run: [CU2] C:\Program Files\Common Files\VCClient\VCMain.exe
O4 - Startup: BitTorrent.lnk = C:\Program Files\BitTorrent\bittorrent.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: (no name) - {4ABF810A-F11D-4169-9D5F-7D274F2270A1} - C:\WINDOWS\system32\dmonwv.dll (file missing)
O9 - Extra 'Tools' menuitem: Java - {4ABF810A-F11D-4169-9D5F-7D274F2270A1} - C:\WINDOWS\system32\dmonwv.dll (file missing)
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe (file missing)
O12 - Plugin for .pdf: C:\Program Files\Internet Explorer\PLUGINS\nppdf32.dll
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab31267.cab
O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.dell.com/systemprofiler/SysPro.CAB
O16 - DPF: {14B87622-7E19-4EA8-93B3-97215F77A6BC} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Messe...nt.cab31267.cab
O16 - DPF: {15AD6789-CDB4-47E1-A9DA-992EE8E6BAD6} - http://static.windupdates.com/cab/CDT/ie/bridge-c15.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} (LSSupCtl Class) - http://www.symantec.com/techsupp/asa/LSSupCtl.cab
O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/MineS...er.cab31267.cab
O16 - DPF: {3FE16C08-D6A7-4133-84FC-D5BFB4F7D886} (WebGameLoader Class) - http://www.reflexive.net/rlwweb/ReflexiveWebGameLoader.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by102fd.bay102.hotmail.msn.com/resources/MsnPUpld.cab
O16 - DPF: {886DDE35-E585-11D0-A707-000000521958} -
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Messe...nt.cab31267.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMesse...pDownloader.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://messenger.zone.msn.com/binary/ZIntro.cab32846.cab
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - http://www.symantec.com/techsupp/asa/SymAData.cab
O16 - DPF: {F04A8AE2-A59D-11D2-8792-00C04F8EF29D} (Hotmail Attachments Control) - http://by115fd.bay115.hotmail.msn.com/activex/HMAtchmt.ocx
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O20 - AppInit_DLLs: repairs303169566.dll
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido anti-malware\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido anti-malware\ewidoguard.exe
O23 - Service: kavsvc - Kaspersky Lab - C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus Personal\kavsvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Macromedia Licensing Service - Unknown owner - C:\Program Files\Common Files\Macromedia Shared\Service\Macromedia Licensing.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Sygate Personal Firewall Pro (SmcService) - Sygate Technologies, Inc. - C:\Program Files\Sygate\SPF\smc.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

The antivirus programs are Norton, Kaspersky, and Ewido. The firewalls are the windows firewall, and sygate.

BC AdBot (Login to Remove)


#2 amateur


    Malware Fighter

  • Malware Response Team
  • 2,775 posts
  • Gender:Female
  • Local time:11:33 PM

Posted 31 March 2006 - 05:03 PM

Hi valatros

Welcome to BC.

i currently have 2 firewalls running and 2 or 3 anti-virus programs going at the same time.i dont know what to do about these files. If you would like me to go town to 1 firewall and 1 antivirus program i will, but i'd rather not if i didnt need to. .............

The antivirus programs are Norton, Kaspersky, and Ewido.

I would like to clear a couple of things here. Running more than one antivirus and firewall is NOT a good practice. More is not better in this case. On the contrary, they would conflict with each other and render the computer vulnerable, and may even cause crashes in some cases. Ewido is not an antivirus software, btw. However, having said all this, I can only see Norton in the running processes in your log.

The firewalls are the windows firewall, and sygate.

If Sygate already didn't turn off Windows firewal automatically, please turn the Windows one off. Windows firewall is only good for incoming threats, whereas Sygate or any other good firewall is good for both incoming and outgoing threats.

You might like to print these instructions so that you'll have access to them at all times, especially when you are in Safe Mode. Please read them carefully and follow them in the order they are presented.

I see that you are using a file sharing program, Bittorent. Eventhough it may not be a threat by itself, it's often bundled with malware and spyware. Please read this. I would recommend that you uninstall it, at least until after the computer is clean. Then, you can choose a cleaner alternative from the link I provided.

Please go to Start>Control Panel>Add/Remove Programs and remove the following programs, if found:


Restart your computer.


Update Ewido to make it ready to be used later in Safe Mode.


First of all, I see Norton Scriptblocking service and Ewido guard present. We'll need to disable them so that they will not interfere with the fixes.

Disable Norton Script Blocking Service:

" To open Services, click Start, point to Settings, and then click Control Panel. Double-click Administrative Tools, and then double-click Services.
" Find ScriptBlocking services, Right-click the service, and then click and then click Properties. On the General tab, under Startup, click Disabled.

Disable Ewido real time protection

From the system tray:
1. Right-click the system tray icon
2. Uncheck real time protection.

You can reenable them afterwards when everything is clean again.


Download Brute Force Uninstaller.
Unzip it to a folder of it's own (c:\BFU).
Read here how to unzip/extract properly:
Start the Brute Force Uninstaller by doubleclicking BFU.exe

Next to the 'scriptfile to execute'-window you'll see a little icon as shown in next picture: Posted Image
When you click that icon, a little window will open that says: 'Please enter the full URL to the sript you want to execute'
In the field, copy and paste next URL:


Click Ok
Then click execute in Brute Force Uninstaller.

Wait for the complete script execution box to popup and press OK.
Press exit to terminate the BFU program.


For the cmdservice issue:
Download and unzip Ren-cmdservice to your desktop.
It will only work correctly if the folder is placed on your desktop and extracted.

Open the ren-cmdservice folder by doubleclicking it and then doubleclick the
ren-cmdservice.bat file to run the program.
A text will open when it is finished, save the contents to post later please.


Make sure that you can see hidden files
" Click Start
" Open My Computer
" Select the Tools menu and click Folder Options
" Select the View Tab
" Under the Hidden files and folders heading select Show hidden files and folders
" Uncheck the Hide protected operating system files (recommended) option
" Click Yes to confirm
" Click OK


Next, please reboot your computer in Safe Mode by doing the following:
1) Restart your computer
2) After hearing your computer beep once during startup, but before the Windows icon appears, press F8.
3) Instead of Windows loading as normal, a menu should appear
4) Select the first option, to run Windows in Safe Mode.
Look in here for more information.


Scan with HijackThis and put a checkmark against the following entries:

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
R3 - Default URLSearchHook is missing
R3 - Default URLSearchHook is missing
O4 - HKCU\..\Run: [CU1] C:\Program Files\Common Files\VCClient\VCClient.exe
O4 - HKCU\..\Run: [CU2] C:\Program Files\Common Files\VCClient\VCMain.exe
O4 - Startup: BitTorrent.lnk = C:\Program Files\BitTorrent\bittorrent.exe
O9 - Extra button: (no name) - {4ABF810A-F11D-4169-9D5F-7D274F2270A1} - C:\WINDOWS\system32\dmonwv.dll (file missing)
O9 - Extra 'Tools' menuitem: Java - {4ABF810A-F11D-4169-9D5F-7D274F2270A1} - C:\WINDOWS\system32\dmonwv.dll (file missing)
O16 - DPF: {15AD6789-CDB4-47E1-A9DA-992EE8E6BAD6} - http://static.windupdates.com/cab/CDT/ie/bridge-c15.cab
O20 - AppInit_DLLs: repairs303169566.dll

Make sure that all browser/windows are closed, except HijackThis and click on fix checked.


In Safe Mode, using Windows Explorer (right click on Start, click on Explore), navigate to and delete files and folders, if found:

C:\Program Files\Common Files\VCClient\
C:\Program Files\BitTorrent\
C:\Program Files\SurfSideKick\


To clean temporary files:

1. Go > start > run and type cleanmgr and click OK
2. Scan your system for files to remove.
3. Make sure Temporary Files, Temporary Internet Files and Recycle Bin are the only things checked.
4. Click OK to remove those files.
5. Click Yes to confirm deletion.

Prefetch Folder :

Open C:\Windows\Prefetch\
Delete All files in this folder but not the Prefetch folder itself.


Run Ewido in Safe Mode and save the log.

Warning: While the scan is in progress, DO NOT open any folders or the Windows Control Panel !!


Then restart in Normal Mode and run SpyBot .


Run Panda's ActiveScan from here and perform a full system scan.
- Once you are on the Panda site click the "Scan your PC" button
- A new window will open...click the big "Check Now" button
- Enter your Country
- Enter your State/Province
- Enter your e-mail address and click send
- Select either Home User or Company
- Click the big Scan Now button
- If it wants to install an ActiveX component allow it
- It will start downloading the files it requires for the scan (Note: It will take a couple minutes)
- Click on "Local Disks" to start the scan
- When the scan completes, if anything malicious is detected, click the See Report button, then Save Report and save it to a convenient location.


Scan with HijackThis and post the following: If too, long post them separately.

ren-cmdservice.bat text
HijackThis log
Ewido Log
Panda Scan results

#3 amateur


    Malware Fighter

  • Malware Response Team
  • 2,775 posts
  • Gender:Female
  • Local time:11:33 PM

Posted 02 April 2006 - 07:07 AM

Hi Valatros,

While I have not been able to get a reply from you, I noticed that you posted another log here:


Would you mind telling me what's happening?

Edited by amateur, 02 April 2006 - 07:10 AM.

#4 Valatros

  • Topic Starter

  • Members
  • 6 posts
  • Local time:08:33 PM

Posted 02 April 2006 - 09:12 PM

ok i had posted that log before the problem with the internet had occured, and after the previous log i had gone to other websites, called around, done everything i could to solve the problem as fast as i could while i waited. However, after that log the internet problem started. it was just some annoying popups before, now the popups and such were gnoe, but my internet connection was screwy. I couldnt find the thread for the other post to mention i'd deleted it, and since the problem seemed to be different i thought a different topic name would be wise anyway, since the topic is supposed to pertain to the problem(which i was no longer having with blackworm, i was no longer getting popups). Then, while i was talking to tech support one of the people they have work on computers had gotten done with his job early, and was nearby and could come to see if he could fix it. i didn't see a reason to stop him from fixing my computer, so i let him come and he did some work on it. he said there was some kind of bug on my computer that was downloading other viruses and such from somewhere automatically, and putting them into my computer. he didn't know what was doing it, and gave me the option to either have him wipe the computer, or have him come over day after day(i'd have to pay him for it) and have him try to fix the problem. So i took the obvious choice of having my computer wiped clean. this messed up my network, and since charter has always done the networking at my house(2 buidings, both networked, about 7 computers) there wasnt much, if anything, he could do about that, so my network was down for awhile. my network is up now, and i'd be using the previously infected cmoputer but i need to install the antivirus and firewall on it again before i go on the internet with it. I'd of told you guys i got my computer wiped and not to bother sooner, but my network was down so i couldnt get on the internet, sorry. im still going to download the scans and such you guys reccomended and make sure its clean though, so my computer doesnt get that bad again. thanks for the help! i also responded in the other thread so you'd both be aware of what was going on.

#5 amateur


    Malware Fighter

  • Malware Response Team
  • 2,775 posts
  • Gender:Female
  • Local time:11:33 PM

Posted 03 April 2006 - 07:17 AM

Thanks for letting me know. Sorry you had to wipe it clean but sometimes that's the only way to go. Here are some tips to keep your computer and surfing safe in future:

Make your Internet Explorer more secure - This can be done by following these simple instructions:

From within Internet Explorer click on the Tools menu and then click on Options.
Click once on the Security tab
Click once on the Internet icon so it becomes highlighted.
Click once on the Custom Level button.
Change the Download signed ActiveX controls to Prompt
Change the Download unsigned ActiveX controls to Disable
Change the Initialise and script ActiveX controls not marked as safe to Disable
Change the Installation of desktop items to Prompt
Change the Launching programs and files in an IFRAME to Prompt
Change the Navigate sub-frames across different domains to Prompt
When all these settings have been made, click on the OK button.
If it prompts you as to whether or not you want to save the settings, press the Yes button.
Next press the Apply button and then the OK to exit the Internet Properties page.

Avoid illegal sites, because that's where most malware is present.

* Don't click on links inside popups.
* Don't click on links in spam messages claiming to offer anti-spyware software; because most of these so called removers ARE spyware.
* Download free software only from sites you know and trust. Because a lot of free software can bundle other software, including spyware.

Keep your antivirus-program up-to-date and do regular scans with it. Please make sure that you have only one active antivirus program on your system.
If you haven't got a antivirus, you can download and install one of the following free ones: Make sure that you have only ONE antivirus running on your computer as more than one would cause conflict and render the computer vulnerable.

AVG Free here
AntiVir here
Avast here

It is essential to keep the anti-virus program fully updated. New virus infections are being produced all the time, and unless the program downloads the latest 'definitions', it cannot protect you against the newer versions. If you want to check for updates manually I'd recommended doing so at least once a week. However, a better option is to set the program to download and install updates automatically every time you are connected to the Internet. The first time you use it, please set it to perform a full system scan.
IMPORTANT: You Need to Update Windows and Internet Explorer to protect your computer from the malware that is around on the Internet. Please go to the windows update site <http://windowsupdate.microsoft.com/> to get the critical updates.

If you are running Microsoft Office, or any portion thereof, go to the Microsoft's Office Update site <http://office.microsoft.com/officeupdate/maincatalog.aspx?lc=en-us> and make sure you have at least all the critical updates installed (Free) Microsoft Office Update.

Keep your pestware-scanners up-to-date and do regular scans with them.

To keep your computer free of Spyware, Adware, Hijackers etc., download and install the following free pestware-scanners (if you haven't installed them already):
AdAware here
Spybot here Remember to "immunize" after each update
Microsoft Antispyware here

Install realtime pestware-scanners and keep them up-to-date.

The following free realtime pestscanners prevent a number of malware-variants from entering your computer, in the first place:

SpywareBlaster here Remember to "enable all protection" after each update.
SpywareGuard here

If you haven't got one, already, install a firewall and keep it up-to-date. Please make sure that you have only one active firewall on your system.

A firewall will prevent unauthorized contact between your computer and internet.
If there is no firewall installed on your computer, you can download and install one of the following free firewalls:
ZoneAlarm here
Sygate here
Kerio Personal Firewall here
Outpost here
Important: (Windows XP only) If you install a firewall, be sure to turn off the WinXP-firewall!

Test your firewall here to make sure that it's working properly

Install these programs, to make surfing with Internet Explorer safer:

A popup-blocker, f.e. Google Toolbar here: A popup-blocker prevents popup-windows from opening, when you come along a websites that uses them, during internet-surfing.

IE-SPYAD here: This utility adds a long list of known bad sites to Internet Explorer's Restricted Sites zone. This prevents those sites from executing their malicious programs on your computer.

SiteHound by Firetrust

Firetrust introduces the SiteHound Toolbar - the safe way to browse the Internet. With SiteHound, when you browse the Internet, you're shown a warning page every time you go to a site which is a known scam, potentially loads viruses or spyware on to your computer, has questionable content or anything you would not consider reasonable. You are shown a warning page with information about that site. From there you can choose to enter the site or go back. SiteHound is a free add-on to Internet Explorer. (Users of Firefox - a version for you is coming soon.) SiteHound's comprehensive database gathers the knowledge from other users and respected experts from the online security community to tell you which sites are real and which are bogus.

SiteHound will alert you when you enter a site which is known to contain:
Fraudulent claims or scams
Offensive material
Security vulnerabilities
Spyware or Adware
Spam related material
or other content deemed to be unsafe
Specifically, SiteHound blocks these categories:

Adult Spyware Spam Advertising Phishing Possible scam or fraud Misleading or False Advertising
Pharming Rogue or Suspect Product Adware Malware or Virus

System Requirements:
Internet Explorer 5.5+ and Windows 95/98/NT 4/ME/2000/XP

Install and use an alternative browser to surf on the internet.

Because Internet Explorer is the most-used browser on the planet, most of the hijackers, adware and spyware are made to abuse your computer thru Internet Explorer.
Here are some good alternative browsers:
Mozilla Suite here
Mozilla Firefox here
Opera here
Netscape here
Important: You can not uninstall Internet Explorer.
First of all, it's part of Windows and you'll need it to download and install Windows Updates.
Secondly, There are some sites that are only accessable with Internet Explorer, e.g. most of the Online Malware-scanners.

But above all, keep all your software UP-TO-DATE at all time!!

Also, I would recommend reading the excellent advice by Tony Klein: So how did I get infected in the first place

Happy and safe surfing. :thumbsup:

#6 amateur


    Malware Fighter

  • Malware Response Team
  • 2,775 posts
  • Gender:Female
  • Local time:11:33 PM

Posted 03 April 2006 - 08:30 PM

Since your problem appears to be resolved, this thread will now be closed. If you need this topic reopened, please request this by sending the moderating team a PM with the address of the thread.and we will reopen it for you. This applies only to the original topic starter. Everyone else please begin a New Topic.

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users