Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Potential infection - DDS doesnt finish


  • This topic is locked This topic is locked
5 replies to this topic

#1 uptheowls

uptheowls

  • Members
  • 31 posts
  • OFFLINE
  •  
  • Local time:02:52 AM

Posted 06 February 2013 - 01:52 PM

I've been having issues with the laptop, thought it was virus, tried a few anti virus but they didnt. Computer needed a good clean so I decided to reinstall, however the problems continue.
I cant update windows, anti virus software crashes, I cant uninstall old adobe reader and java. If I try and uninstall adobe, it freezes then windows explorer crashes and restarts, then I cant access My computer, control panel etc.

I started on the windows 7 forum (http://www.bleepingcomputer.com/forums/topic484154.html)
Fixed a few things, but then was referred to the malware section as he thinks there is a deep rooted virus. I read the preparation guide and downloaded the DDS. However it wont complete, even in safe mode.
It gets to 'Generating attach.txt
Please wait...'

Then it does nothing. Please help!!

BC AdBot (Login to Remove)

 


#2 uptheowls

uptheowls
  • Topic Starter

  • Members
  • 31 posts
  • OFFLINE
  •  
  • Local time:02:52 AM

Posted 06 February 2013 - 02:32 PM

The DDS has ended up creating one log...here are the results

DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 9.0.8112.16457
Run by Candy at 13:48:17 on 2013-02-06
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.2.1033.18.3999.3196 [GMT -5:00]
.
AV: Norton Internet Security *Enabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Norton Internet Security *Enabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}
FW: Norton Internet Security *Enabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}
.
============== Running Processes ===============
.
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\System32\DriverStore\FileRepository\stwrt64.inf_amd64_neutral_21bd21dd0a38d98e\STacSV64.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\Hpservice.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\taskhost.exe
C:\Windows\System32\DriverStore\FileRepository\stwrt64.inf_amd64_neutral_21bd21dd0a38d98e\AESTSr64.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files (x86)\Common Files\LightScribe\LSSrvc.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\IDT\WDM\sttray64.exe
C:\Program Files (x86)\Common Files\LightScribe\LightScribeControlPanel.exe
C:\Program Files (x86)\Norton Internet Security\Engine\20.2.1.22\ccSvcHst.exe
C:\Program Files (x86)\SMINST\BLService.exe
C:\Program Files (x86)\Hewlett-Packard\TouchSmart\Media\Kernel\CLML\CLMLSvc.exe
C:\Program Files (x86)\Hewlett-Packard\HP Health Check\HPHC_Scheduler.exe
C:\Program Files (x86)\Hp\HP Software Update\hpwuSchd2.exe
C:\Program Files (x86)\CyberLink\Shared files\RichVideo.exe
C:\Program Files (x86)\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch Buttons\QLBCTRL.exe
C:\Program Files (x86)\Java\jre1.6.0_07\bin\jusched.exe
C:\Program Files (x86)\Hewlett-Packard\TouchSmart\Media\TSMAgent.exe
C:\Program Files (x86)\Hewlett-Packard\Media\TV\Kernel\TV\TVCapSvc.exe
C:\Program Files (x86)\Norton Internet Security\Engine\20.2.1.22\ccSvcHst.exe
C:\Program Files (x86)\Hewlett-Packard\Media\TV\Kernel\TV\TVSched.exe
C:\Program Files (x86)\Hewlett-Packard\Shared\hpqwmiex.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch Buttons\Com4QLBEx.exe
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Program Files (x86)\Hewlett-Packard\Shared\HpqToaster.exe
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\System32\cscript.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxps://login.yahoo.com/config/login_verify2?.intl=ca&.src=ym
uDefault_Page_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_ca&c=91&bd=Pavilion&pf=cnnb
mWinlogon: Userinit = userinit.exe
BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO: Norton Identity Protection: {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton Internet Security\Engine\20.2.1.22\CoIEPlg.dll
BHO: Norton Vulnerability Protection: {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton Internet Security\Engine\20.2.1.22\IPS\IPSBHO.dll
BHO: Java™ Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre1.6.0_07\bin\ssv.dll
BHO: Microsoft Live Search Toolbar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - c:\Program Files (x86)\MSN\Toolbar\3.0.0541.0\msneshellx.dll
TB: Norton Toolbar: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton Internet Security\Engine\20.2.1.22\CoIEPlg.dll
TB: Microsoft Live Search Toolbar: {1E61ED7C-7CB8-49d6-B9E9-AB4C880C8414} - c:\Program Files (x86)\MSN\Toolbar\3.0.0541.0\msneshellx.dll
TB: Norton Toolbar: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton Internet Security\Engine\20.2.1.22\CoIEPlg.dll
uRun: [LightScribe Control Panel] C:\Program Files (x86)\Common Files\LightScribe\LightScribeControlPanel.exe -hidden
mRun: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"
mRun: [CLMLServer for HP TouchSmart] "C:\Program Files (x86)\Hewlett-Packard\TouchSmart\Media\Kernel\CLML\CLMLSvc.exe"
mRun: [HP Health Check Scheduler] c:\Program Files (x86)\Hewlett-Packard\HP Health Check\HPHC_Scheduler.exe
mRun: [HP Software Update] C:\Program Files (x86)\Hp\HP Software Update\HPWuSchd2.exe
mRun: [hpWirelessAssistant] C:\Program Files (x86)\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
mRun: [QlbCtrl.exe] "C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe" /Start
mRun: [SunJavaUpdateSched] "C:\Program Files (x86)\Java\jre1.6.0_07\bin\jusched.exe"
mRun: [TSMAgent] "C:\Program Files (x86)\Hewlett-Packard\TouchSmart\Media\TSMAgent.exe"
mRun: [UCam_Menu] "C:\Program Files (x86)\Hewlett-Packard\Media\Webcam\MUITransfer\MUIStartMenu.exe" "C:\Program Files (x86)\Hewlett-Packard\Media\Webcam" update "Software\Hewlett-Packard\Media\Webcam"
mRun: [UpdateLBPShortCut] "C:\Program Files (x86)\CyberLink\LabelPrint\MUITransfer\MUIStartMenu.exe" "C:\Program Files (x86)\CyberLink\LabelPrint" UpdateWithCreateOnce "Software\CyberLink\LabelPrint\2.5"
mRun: [UpdateP2GoShortCut] "C:\Program Files (x86)\CyberLink\Power2Go\MUITransfer\MUIStartMenu.exe" "C:\Program Files (x86)\CyberLink\Power2Go" UpdateWithCreateOnce "SOFTWARE\CyberLink\Power2Go\6.0"
mRun: [UpdatePDIRShortCut] "C:\Program Files (x86)\CyberLink\PowerDirector\MUITransfer\MUIStartMenu.exe" "C:\Program Files (x86)\CyberLink\PowerDirector" UpdateWithCreateOnce "SOFTWARE\CyberLink\PowerDirector\7.0"
mRun: [UpdatePSTShortCut] "C:\Program Files (x86)\CyberLink\DVD Suite\MUITransfer\MUIStartMenu.exe" "C:\Program Files (x86)\CyberLink\DVD Suite" UpdateWithCreateOnce "Software\CyberLink\PowerStarter"
mPolicies-Explorer: NoActiveDesktop = dword:1
mPolicies-Explorer: NoActiveDesktopChanges = dword:1
mPolicies-System: ConsentPromptBehaviorAdmin = dword:5
mPolicies-System: ConsentPromptBehaviorUser = dword:3
mPolicies-System: EnableUIADesktopToggle = dword:0
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBC} - C:\Program Files (x86)\Java\jre1.6.0_07\bin\ssv.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503}
DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} - hxxp://download.eset.com/special/eos/OnlineScanner.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
TCP: NameServer = 192.168.0.1
TCP: Interfaces\{8F1D7B96-921E-4DDD-9705-B04838A2393D} : DHCPNameServer = 192.168.0.1
mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "C:\Program Files (x86)\Google\Chrome\Application\24.0.1312.57\Installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome
x64-mStart Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_ca&c=91&bd=Pavilion&pf=cnnb
x64-mDefault_Page_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_ca&c=91&bd=Pavilion&pf=cnnb
x64-Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
x64-Run: [SysTrayApp] C:\Program Files (x86)\IDT\WDM\sttray64.exe
.
============= SERVICES / DRIVERS ===============
.
R0 SymDS;Symantec Data Store;C:\Windows\System32\drivers\NISx64\1402010.016\SymDS64.sys [2013-2-4 493216]
R0 SymEFA;Symantec Extended File Attributes;C:\Windows\System32\drivers\NISx64\1402010.016\SymEFA64.sys [2013-2-4 1133216]
R1 BHDrvx64;BHDrvx64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_20.2.1.22\Definitions\BASHDefs\20130116.013\BHDrvx64.sys [2013-1-16 1388120]
R1 ccSet_NIS;Norton Internet Security Settings Manager;C:\Windows\System32\drivers\NISx64\1402010.016\ccSetx64.sys [2013-2-4 168096]
R1 IDSVia64;IDSVia64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_20.2.1.22\Definitions\IPSDefs\20130205.001\IDSviA64.sys [2013-2-5 513184]
R1 SymIRON;Symantec Iron Driver;C:\Windows\System32\drivers\NISx64\1402010.016\Ironx64.sys [2013-2-4 224416]
R1 SymNetS;Symantec Network Security WFP Driver;C:\Windows\System32\drivers\NISx64\1402010.016\symnets.sys [2013-2-4 432800]
R2 {55662437-DA8C-40c0-AADA-2C816A897A49};{55662437-DA8C-40c0-AADA-2C816A897A49};C:\Program Files (x86)\Hewlett-Packard\Media\DVD\000.fcl [2008-9-26 27632]
R2 AESTFilters;Andrea ST Filters Service;C:\Windows\System32\DriverStore\FileRepository\stwrt64.inf_amd64_neutral_21bd21dd0a38d98e\AESTSr64.exe [2013-2-4 89088]
R2 hpsrv;HP Service;C:\Windows\System32\hpservice.exe [2008-3-18 23040]
R2 NIS;Norton Internet Security;C:\Program Files (x86)\Norton Internet Security\Engine\20.2.1.22\ccSvcHst.exe [2013-2-4 143928]
R2 Recovery Service for Windows;Recovery Service for Windows;C:\Program Files (x86)\SMINST\BLService.exe [2008-11-3 365952]
R2 TVCapSvc;TV Background Capture Service (TVBCS);C:\Program Files (x86)\Hewlett-Packard\Media\TV\Kernel\TV\TVCapSvc.exe [2008-9-24 296320]
R2 TVSched;TV Task Scheduler (TVTS);C:\Program Files (x86)\Hewlett-Packard\Media\TV\Kernel\TV\TVSched.exe [2008-9-24 116096]
R3 Com4QLBEx;Com4QLBEx;C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch Buttons\Com4QLBEx.exe [2008-11-3 193840]
R3 enecir;ENE CIR Receiver;C:\Windows\System32\drivers\enecir.sys [2008-9-4 64000]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2013-2-5 138912]
R3 IntcHdmiAddService;Intel® High Definition Audio HDMI;C:\Windows\System32\drivers\IntcHdmi.sys [2008-7-15 126464]
S3 TsUsbFlt;TsUsbFlt;C:\Windows\System32\drivers\TsUsbFlt.sys [2013-2-5 59392]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2013-2-5 1255736]
.
=============== Created Last 30 ================
.
2013-02-06 18:14:26 -------- d-----w- C:\Users\Candy\AppData\Local\Coupon Companion Plugin
2013-02-06 06:29:41 -------- d-----w- C:\ProgramData\Innovative Solutions
2013-02-06 06:29:38 -------- d-----w- C:\Users\Candy\AppData\Local\Innovative Solutions
2013-02-06 06:29:36 -------- d-----w- C:\Program Files (x86)\Common Files\Innovative Solutions
2013-02-06 06:29:33 42496 ----a-w- C:\Windows\SysWow64\AdvUninstCPL.cpl
2013-02-06 06:29:31 -------- d-----w- C:\Program Files (x86)\Innovative Solutions
2013-02-06 05:30:48 -------- d-----w- C:\Users\Candy\AppData\Local\ElevatedDiagnostics
2013-02-06 03:03:37 -------- d--h--w- C:\Windows\AxInstSV
2013-02-06 02:06:17 68608 ----a-w- C:\Windows\System32\taskhost.exe
2013-02-06 01:29:39 -------- d-----w- C:\Windows\System32\SPReview
2013-02-06 00:57:52 2560 ----a-w- C:\Windows\System32\drivers\en-US\rdpwd.sys.mui
2013-02-06 00:57:39 3072 ----a-w- C:\Windows\System32\drivers\en-US\tsusbflt.sys.mui
2013-02-06 00:56:03 6144 ----a-w- C:\Windows\System32\drivers\en-US\IPMIDrv.sys.mui
2013-02-06 00:55:58 4608 ----a-w- C:\Windows\System32\drivers\en-US\kbdclass.sys.mui
2013-02-06 00:17:58 954288 ----a-w- C:\Windows\SysWow64\mfc40u.dll
2013-02-06 00:16:58 524288 ----a-w- C:\Windows\System32\wmicmiplugin.dll
2013-02-06 00:02:34 -------- d-----w- C:\Windows\System32\EventProviders
2013-02-05 19:52:50 -------- d-----w- C:\Users\Candy\AppData\Local\Google
2013-02-05 19:52:35 -------- d-----w- C:\Users\Candy\AppData\Local\Apps
2013-02-05 19:52:34 -------- d-----w- C:\Users\Candy\AppData\Local\Deployment
2013-02-05 05:43:09 -------- d-----w- C:\Windows\SysWow64\Wat
2013-02-05 05:43:09 -------- d-----w- C:\Windows\System32\Wat
2013-02-05 04:25:55 46080 ----a-w- C:\Windows\System32\atmlib.dll
2013-02-05 04:25:55 34304 ----a-w- C:\Windows\SysWow64\atmlib.dll
2013-02-05 04:25:54 70656 ----a-w- C:\Windows\SysWow64\fontsub.dll
2013-02-05 04:25:54 367616 ----a-w- C:\Windows\System32\atmfd.dll
2013-02-05 04:25:54 295424 ----a-w- C:\Windows\SysWow64\atmfd.dll
2013-02-05 04:25:54 100864 ----a-w- C:\Windows\System32\fontsub.dll
2013-02-05 04:24:49 87040 ----a-w- C:\Windows\System32\drivers\WUDFPf.sys
2013-02-05 04:24:49 84992 ----a-w- C:\Windows\System32\WUDFSvc.dll
2013-02-05 04:24:49 198656 ----a-w- C:\Windows\System32\drivers\WUDFRd.sys
2013-02-05 04:24:49 194048 ----a-w- C:\Windows\System32\WUDFPlatform.dll
2013-02-05 04:24:46 744448 ----a-w- C:\Windows\System32\WUDFx.dll
2013-02-05 04:24:46 45056 ----a-w- C:\Windows\System32\WUDFCoinstaller.dll
2013-02-05 04:24:46 229888 ----a-w- C:\Windows\System32\WUDFHost.exe
2013-02-05 04:20:17 81408 ----a-w- C:\Windows\System32\imagehlp.dll
2013-02-05 04:20:17 5120 ----a-w- C:\Windows\SysWow64\wmi.dll
2013-02-05 04:20:17 5120 ----a-w- C:\Windows\System32\wmi.dll
2013-02-05 04:20:17 23408 ----a-w- C:\Windows\System32\drivers\fs_rec.sys
2013-02-05 04:20:17 159232 ----a-w- C:\Windows\SysWow64\imagehlp.dll
2013-02-05 04:03:33 -------- d-sh--w- C:\Recovery
2013-02-05 03:44:37 5559664 ----a-w- C:\Windows\System32\ntoskrnl.exe
2013-02-05 03:44:34 3968880 ----a-w- C:\Windows\SysWow64\ntkrnlpa.exe
2013-02-05 03:44:33 3914096 ----a-w- C:\Windows\SysWow64\ntoskrnl.exe
2013-02-05 03:44:05 870912 ----a-w- C:\Windows\SysWow64\XpsPrint.dll
2013-02-05 03:44:05 1465344 ----a-w- C:\Windows\System32\XpsPrint.dll
2013-02-05 03:43:26 1395712 ----a-w- C:\Windows\System32\mfc42.dll
2013-02-05 03:43:26 1359872 ----a-w- C:\Windows\System32\mfc42u.dll
2013-02-05 03:43:25 1164288 ----a-w- C:\Windows\SysWow64\mfc42u.dll
2013-02-05 03:43:25 1137664 ----a-w- C:\Windows\SysWow64\mfc42.dll
2013-02-05 03:43:09 574464 ----a-w- C:\Windows\System32\d3d10level9.dll
2013-02-05 03:43:09 490496 ----a-w- C:\Windows\SysWow64\d3d10level9.dll
2013-02-05 03:34:58 55296 ----a-w- C:\Windows\SysWow64\cero.rs
2013-02-05 03:33:52 1499136 ----a-w- C:\Program Files\Common Files\System\ado\msado15.dll
2013-02-05 03:30:35 64512 ----a-w- C:\Windows\SysWow64\devobj.dll
2013-02-05 03:29:48 95744 ----a-w- C:\Windows\System32\synceng.dll
2013-02-05 03:29:48 78336 ----a-w- C:\Windows\SysWow64\synceng.dll
2013-02-05 03:17:17 826880 ----a-w- C:\Windows\SysWow64\rdpcore.dll
2013-02-05 03:17:17 23552 ----a-w- C:\Windows\System32\drivers\tdtcp.sys
2013-02-05 03:17:17 1031680 ----a-w- C:\Windows\System32\rdpcore.dll
2013-02-05 03:17:03 -------- d-----w- C:\Program Files\IDT
2013-02-05 03:17:02 76288 ----a-w- C:\Windows\System32\AESTCo64.dll
2013-02-05 03:17:02 58880 ----a-w- C:\Windows\System32\AESTAR64.dll
2013-02-05 03:17:02 562688 ----a-w- C:\Windows\System32\idt64mp1.exe
2013-02-05 03:17:02 441344 ----a-w- C:\Windows\sttray64.exe
2013-02-05 03:17:02 439808 ----a-w- C:\Windows\System32\AESTEC64.dll
2013-02-05 03:17:02 2869248 ----a-w- C:\Windows\System32\stlang64.dll
2013-02-05 03:17:02 155648 ----a-w- C:\Windows\System32\AESTAC64.dll
2013-02-05 03:17:02 10760704 ----a-w- C:\Windows\System32\idtcpl64.cpl
2013-02-05 03:17:00 -------- d-----w- C:\Windows\System32\SRSLabs
2013-02-05 03:15:36 -------- d-----w- C:\Program Files\Synaptics
2013-02-05 03:12:38 -------- d-----w- C:\Windows\Panther
2013-02-05 03:09:10 2622464 ----a-w- C:\Windows\System32\wucltux.dll
2013-02-05 03:00:03 -------- d--h--w- C:\$WINDOWS.~Q
2013-02-05 02:56:10 -------- d--h--w- C:\$INPLACE.~TR
2013-02-05 01:57:08 477616 ----a-w- C:\Windows\SysWow64\npdeployJava1.dll
2013-02-05 01:57:07 473520 ----a-w- C:\Windows\SysWow64\deployJava1.dll
2013-02-05 01:54:16 36864 ----a-w- C:\Windows\System32\wuapp.exe
2013-02-05 01:54:16 186752 ----a-w- C:\Windows\System32\wuwebv.dll
2013-02-05 01:42:44 -------- d-----w- C:\Users\Candy\AppData\Local\Hewlett-Packard
2013-02-05 01:42:19 -------- d-----w- C:\Users\Candy\AppData\Local\VirtualStore
2013-02-05 01:39:48 -------- d-----w- C:\Users\Candy\AppData\Roaming\HP TCS
2013-02-05 01:38:03 -------- d-----w- C:\Program Files (x86)\Common Files\Symantec Shared
2013-02-05 01:35:25 -------- d-----w- C:\ProgramData\{174892B1-CBE7-44F5-86FF-AB555EFD73A3}
2013-02-05 01:35:19 -------- d-----w- C:\Program Files (x86)\Activation Assistant for the 2007 Microsoft Office suites
2013-02-05 01:35:14 -------- d-----w- C:\Users\Candy\AppData\Local\Seven Zip
2013-02-05 01:32:29 -------- d-----w- C:\Users\Candy\AppData\Local\Microsoft Help
2013-02-05 01:27:22 432800 ----a-r- C:\Windows\System32\drivers\NISx64\1402010.016\symnets.sys
2013-02-05 01:27:21 776864 ----a-r- C:\Windows\System32\drivers\NISx64\1402010.016\srtsp64.sys
2013-02-05 01:27:21 493216 ----a-r- C:\Windows\System32\drivers\NISx64\1402010.016\SymDS64.sys
2013-02-05 01:27:21 37496 ----a-r- C:\Windows\System32\drivers\NISx64\1402010.016\srtspx64.sys
2013-02-05 01:27:21 23448 ----a-r- C:\Windows\System32\drivers\NISx64\1402010.016\SymELAM.sys
2013-02-05 01:27:21 1133216 ----a-r- C:\Windows\System32\drivers\NISx64\1402010.016\SymEFA64.sys
2013-02-05 01:27:20 224416 ----a-r- C:\Windows\System32\drivers\NISx64\1402010.016\Ironx64.sys
2013-02-05 01:27:20 168096 ----a-r- C:\Windows\System32\drivers\NISx64\1402010.016\ccSetx64.sys
2013-02-05 01:27:06 -------- d-----w- C:\Windows\System32\drivers\NISx64\1402010.016
2013-02-05 01:27:06 -------- d-----w- C:\Windows\System32\drivers\NISx64
2013-02-05 01:27:04 -------- d-----w- C:\Program Files (x86)\Norton Internet Security
2013-02-05 01:21:53 -------- d-----w- C:\ProgramData\PCSettings
2013-02-05 01:20:12 -------- d-----w- C:\Program Files (x86)\muvee Technologies
2013-02-05 01:20:05 -------- d-----w- C:\Program Files (x86)\Common Files\muvee Technologies
2013-02-05 01:17:16 -------- d-----w- C:\Users\Candy\AppData\Local\Symantec
2013-02-05 01:07:33 32304 ----a-r- C:\Windows\System32\drivers\SymIMV.sys
2013-02-05 01:07:16 177312 ----a-w- C:\Windows\System32\drivers\SYMEVENT64x86.SYS
2013-02-05 01:07:15 -------- d-----w- C:\Program Files\Symantec
2013-02-05 01:07:15 -------- d-----w- C:\Program Files\Common Files\Symantec Shared
2013-02-05 01:06:26 -------- d-----w- C:\Windows\SysWow64\HPMDP
2013-02-05 01:05:33 53248 ----a-w- C:\Windows\SysWow64\CSVer.dll
2013-02-05 01:04:49 -------- d-----w- C:\Windows\System32\no-NO
2013-02-05 01:04:47 6656 ----a-w- C:\Windows\System32\bcmwlrc.dll
2013-02-05 01:04:45 -------- d-----w- C:\Program Files\Broadcom
2013-02-05 01:03:58 174592 ----a-w- C:\Windows\System32\drivers\Rtlh64.sys
2013-02-05 01:03:58 10240 ----a-w- C:\Windows\System32\RtNicProp64.dll
2013-02-05 01:03:58 -------- d-----w- C:\Program Files (x86)\Realtek
2013-02-05 01:03:08 773632 ----a-w- C:\Windows\System32\stapo64.dll
2013-02-05 01:03:08 530944 ----a-w- C:\Windows\System32\stapi64.dll
2013-02-05 01:03:08 465408 ----a-w- C:\Windows\System32\drivers\stwrt64.sys
2013-02-05 01:03:08 430592 ----a-w- C:\Windows\System32\stcplx64.dll
2013-02-05 01:03:07 201216 ----a-w- C:\Windows\System32\staco64.dll
2013-02-05 01:02:27 68096 ----a-w- C:\Windows\System32\drivers\RTSTOR64.sys
2013-02-05 01:02:27 6416928 ----a-w- C:\Windows\system\DriveIcon.dll
2013-02-05 01:00:36 920088 ----a-w- C:\Windows\SysWow64\igxpun.exe
2013-02-05 01:00:36 -------- d-----w- C:\Windows\SysWow64\x64
2013-02-05 01:00:36 -------- d-----w- C:\Windows\SysWow64\Lang
2013-02-05 01:00:14 54824 ----a-w- C:\Windows\SysWow64\agrsmdel.exe
2013-02-05 01:00:14 14336 ----a-w- C:\Windows\SysWow64\agrsco64.dll
2013-02-05 00:59:58 -------- d-----w- C:\Windows\Options
.
==================== Find3M ====================
.
2013-02-06 01:20:49 175616 ----a-w- C:\Windows\System32\msclmd.dll
2013-02-06 01:20:49 152576 ----a-w- C:\Windows\SysWow64\msclmd.dll
2012-12-07 13:20:16 441856 ----a-w- C:\Windows\System32\Wpc.dll
2012-12-07 13:15:31 2746368 ----a-w- C:\Windows\System32\gameux.dll
2012-12-07 12:26:17 308736 ----a-w- C:\Windows\SysWow64\Wpc.dll
2012-12-07 12:20:43 2576384 ----a-w- C:\Windows\SysWow64\gameux.dll
2012-12-07 11:20:04 30720 ----a-w- C:\Windows\System32\usk.rs
2012-12-07 11:20:03 43520 ----a-w- C:\Windows\System32\csrr.rs
2012-12-07 11:20:03 23552 ----a-w- C:\Windows\System32\oflc.rs
2012-12-07 11:20:01 45568 ----a-w- C:\Windows\System32\oflc-nz.rs
2012-12-07 11:20:01 44544 ----a-w- C:\Windows\System32\pegibbfc.rs
2012-12-07 11:20:01 20480 ----a-w- C:\Windows\System32\pegi-fi.rs
2012-12-07 11:20:00 20480 ----a-w- C:\Windows\System32\pegi-pt.rs
2012-12-07 11:19:59 20480 ----a-w- C:\Windows\System32\pegi.rs
2012-12-07 11:19:58 46592 ----a-w- C:\Windows\System32\fpb.rs
2012-12-07 11:19:57 40960 ----a-w- C:\Windows\System32\cob-au.rs
2012-12-07 11:19:57 21504 ----a-w- C:\Windows\System32\grb.rs
2012-12-07 11:19:57 15360 ----a-w- C:\Windows\System32\djctq.rs
2012-12-07 11:19:56 55296 ----a-w- C:\Windows\System32\cero.rs
2012-12-07 11:19:55 51712 ----a-w- C:\Windows\System32\esrb.rs
2012-11-30 05:45:35 362496 ----a-w- C:\Windows\System32\wow64win.dll
2012-11-30 05:45:35 243200 ----a-w- C:\Windows\System32\wow64.dll
2012-11-30 05:45:35 13312 ----a-w- C:\Windows\System32\wow64cpu.dll
2012-11-30 05:45:14 215040 ----a-w- C:\Windows\System32\winsrv.dll
2012-11-30 05:43:12 16384 ----a-w- C:\Windows\System32\ntvdm64.dll
2012-11-30 05:41:07 424448 ----a-w- C:\Windows\System32\KernelBase.dll
2012-11-30 04:54:00 5120 ----a-w- C:\Windows\SysWow64\wow32.dll
2012-11-30 04:53:59 274944 ----a-w- C:\Windows\SysWow64\KernelBase.dll
2012-11-30 03:23:48 338432 ----a-w- C:\Windows\System32\conhost.exe
2012-11-30 02:44:06 25600 ----a-w- C:\Windows\SysWow64\setup16.exe
2012-11-30 02:44:04 7680 ----a-w- C:\Windows\SysWow64\instnm.exe
2012-11-30 02:44:04 14336 ----a-w- C:\Windows\SysWow64\ntvdm64.dll
2012-11-30 02:44:03 2048 ----a-w- C:\Windows\SysWow64\user.exe
2012-11-30 02:38:59 6144 ---ha-w- C:\Windows\SysWow64\api-ms-win-security-base-l1-1-0.dll
2012-11-30 02:38:59 4608 ---ha-w- C:\Windows\SysWow64\api-ms-win-core-threadpool-l1-1-0.dll
2012-11-30 02:38:59 3584 ---ha-w- C:\Windows\SysWow64\api-ms-win-core-xstate-l1-1-0.dll
2012-11-30 02:38:59 3072 ---ha-w- C:\Windows\SysWow64\api-ms-win-core-util-l1-1-0.dll
2012-11-23 03:26:31 3149824 ----a-w- C:\Windows\System32\win32k.sys
2012-11-22 05:44:23 800768 ----a-w- C:\Windows\System32\usp10.dll
2012-11-22 04:45:03 626688 ----a-w- C:\Windows\SysWow64\usp10.dll
2012-11-20 05:48:49 307200 ----a-w- C:\Windows\System32\ncrypt.dll
2012-11-20 04:51:09 220160 ----a-w- C:\Windows\SysWow64\ncrypt.dll
.
============= FINISH: 13:49:46.33 ===============

#3 uptheowls

uptheowls
  • Topic Starter

  • Members
  • 31 posts
  • OFFLINE
  •  
  • Local time:02:52 AM

Posted 08 February 2013 - 01:54 PM

Can anyone help please?



#4 nasdaq

nasdaq

  • Malware Response Team
  • 39,559 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Montreal, QC. Canada
  • Local time:03:52 AM

Posted 09 February 2013 - 10:04 AM

Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.
 
If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps.
===
 
Please download ComboFix from any of the links below, and save it to your desktop. For information regarding this download, please visit this web page: http://www.bleepingcomputer.com/combofix/how-to-use-combofix
 
 
* IMPORTANT !!! Save ComboFix.exe to your Desktop
 
IMPORTANT....
 
1. Close any open browsers.
 
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
 
3. Do not install any other programs until this if fixed.
 
How to : Disable Anti-virus and Firewall...
http://www.bleepingcomputer.com/forums/topic114351.html
 
Double click on ComboFix.exe & follow the prompts.
  • When finished, it will produce a report for you.
  • Please post the C:\ComboFix.txt
Note:
Do not mouse click ComboFix's window while it's running. That may cause it to stall
 
Note: If you have difficulty properly disabling your protective programs, refer to this link --> http://www.bleepingcomputer.com/forums/topic114351.html
 
 
Note: If after running ComboFix you get this error message "Illegal operation attempted on a registry key that has been marked for deletion." when attempting to run a program all you need to do is restart the computer to reset the registry.
===
 
Third party programs if not up to date can be the cause infiltration of an infection.
 
Please run this security check for my review.
 
Download Security Check by screen317 from here.
  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.
===
 
Search and delete the AdWare, PUP (Potentially Unwanted Program) installed on your computer.
 
Please download AdwCleaner by Xplode onto your Desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click on Delete tab follow the prompts.
  • A log file will automatically open after the scan has finished.
  • Please post the content of that log file with your next answer.
  • You can find the log file at C:\AdwCleaner[Rn].txt (n is a number).
  •  
    Please post the logs for my review.


    #5 uptheowls

    uptheowls
    • Topic Starter

    • Members
    • 31 posts
    • OFFLINE
    •  
    • Local time:02:52 AM

    Posted 09 February 2013 - 11:53 AM

    Thanks for the reply....I have managed to get it sorted though. It ended up being a problem with the .net framework. 

    Thanks again



    #6 nasdaq

    nasdaq

    • Malware Response Team
    • 39,559 posts
    • OFFLINE
    •  
    • Gender:Male
    • Location:Montreal, QC. Canada
    • Local time:03:52 AM

    Posted 09 February 2013 - 02:00 PM

    It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.




    0 user(s) are reading this topic

    0 members, 0 guests, 0 anonymous users