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Credit Card Info Stolen #2


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9 replies to this topic

#1 Blackstream

Blackstream

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  • 9 posts
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  • Local time:12:51 AM

Posted 06 February 2013 - 12:20 PM

The first request was in regard to my desktop. This post is in relation to my laptop that was used during the same time period.

"My credit card information has been stolen three times in the last 4 months. I got notifications the next day from the credit card company after I used the card for an online purchase the day before. This has happened with three completely different credit cards."

Thank you.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

DDS (Ver_2012-11-20.01) - NTFS_x86
Internet Explorer: 8.0.6001.19088 BrowserJavaVersion: 10.4.1
Run by fwilkerson at 10:47:15 on 2013-02-06
Microsoft® Windows Vista™ Business 6.0.6002.2.1252.1.1033.18.1975.825 [GMT -6:00]
.
SP: Windows Defender *Enabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ================
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\ibmpmsvc.exe
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\WLANExt.exe
C:\Windows\System32\spoolsv.exe
C:\Program Files\LENOVO\HOTKEY\TPHKSVC.exe
C:\Program Files\ThinkPad\ConnectUtilities\AcPrfMgrSvc.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Microsoft Small Business\Business Contact Manager\BcmSqlStartupSvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Intel\WiFi\bin\EvtEng.exe
C:\IDrive\IDriveE Service.exe
C:\Program Files\Common Files\InterVideo\RegMgr\iviRegMgr.exe
C:\Program Files\IIS\Microsoft Web Deploy\MsDepSvc.exe
c:\Program Files\Microsoft SQL Server\MSSQL10.SQLEXPRESS\MSSQL\Binn\sqlservr.exe
C:\Program Files\ThinkPad\Utilities\PWMDBSVC.EXE
C:\Program Files\Common Files\Intel\WirelessCommon\RegSrvc.exe
c:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe
C:\Windows\System32\TPHDEXLG.exe
C:\Program Files\Lenovo\Client Security Solution\tvttcsd.exe
C:\Program Files\Lenovo\Rescue and Recovery\rrpservice.exe
C:\Program Files\Lenovo\Rescue and Recovery\rrservice.exe
c:\Program Files\Common Files\Lenovo\Scheduler\tvtsched.exe
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\DRIVERS\xaudio.exe
C:\Program Files\ThinkPad\ConnectUtilities\AcSvc.exe
C:\Program Files\Lenovo\System Update\SUService.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\taskeng.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\ThinkPad\ConnectUtilities\SvcGuiHlpr.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Lenovo\NPDIRECT\tpfnf7sp.exe
C:\Windows\System32\TpShocks.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files\Lenovo\HOTKEY\TPOSDSVC.exe
C:\Program Files\ThinkPad\Utilities\EZEJMNAP.EXE
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\Common Files\Lenovo\Scheduler\scheduler_proxy.exe
C:\Program Files\Lenovo\HOTKEY\TPONSCR.exe
C:\Program Files\Lenovo\Zoom\TpScrex.exe
C:\Windows\system32\igfxsrvc.exe
C:\Program Files\ThinkVantage\PrdCtr\LPMGR.EXE
C:\Program Files\ThinkVantage\PrdCtr\LPMLCHK.EXE
C:\Program Files\ThinkVantage\AMSG\Amsg.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\ThinkPad\ConnectUtilities\ACTray.exe
C:\Program Files\ThinkPad\ConnectUtilities\ACWLIcon.exe
C:\Program Files\Lenovo\Client Security Solution\cssauth.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\ClamWin\bin\ClamTray.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\ThinkPad\ConnectUtilities\ACGadgetWrapper.exe
C:\IDrive\IDrivePlugin.exe
C:\IDrive\IDriveETray.exe
C:\IDrive\IDriveEBackground.exe
C:\PROGRA~1\ThinkPad\UTILIT~1\PWMUIAux.exe
c:\Program Files\Common Files\Lenovo\tvt_reg_monitor_svc.exe
C:\Windows\system32\wuauclt.exe
C:\Program Files\Mozilla Firefox\firefox.exe
c:\program files\windows defender\MpCmdRun.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k secsvcs
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\svchost.exe -k apphost
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\System32\svchost.exe -k WerSvcGroup
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://lenovo.live.com
uDefault_Page_URL = hxxp://lenovo.live.com
mDefault_Page_URL = hxxp://lenovo.live.com
BHO: SnagIt Toolbar Loader: {00C6482D-C502-44C8-8409-FCE54AD9C208} - c:\program files\techsmith\snagit 8\SnagItBHO.dll
BHO: Adobe PDF Reader Link Helper: {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: Groove GFS Browser Helper: {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
BHO: Java™ Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - c:\program files\oracle\javafx 2.1 runtime\bin\ssv.dll
BHO: Windows Live Toolbar Helper: {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - c:\program files\windows live toolbar\msntb.dll
BHO: IePasswordManagerHelper Class: {BF468356-BB7E-42D7-9F15-4F3B9BCFCED2} - c:\program files\lenovo\client security solution\tvtpwm_ie_com.dll
BHO: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - c:\program files\oracle\javafx 2.1 runtime\bin\jp2ssv.dll
TB: Windows Live Toolbar: {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - c:\program files\windows live toolbar\msntb.dll
TB: Windows Live Toolbar: {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - c:\program files\windows live toolbar\msntb.dll
TB: SnagIt: {8FF5E183-ABDE-46EB-B09E-D2AAB95CABE3} - c:\program files\techsmith\snagit 8\SnagItIEAddin.dll
uRun: [Sidebar] c:\program files\windows sidebar\sidebar.exe /autoRun
uRun: [AdobeUpdater] "c:\program files\common files\adobe\updater5\AdobeUpdater.exe"
uRun: [Google Update] "c:\users\fwilkerson\appdata\local\google\update\GoogleUpdate.exe" /c
uRun: [IDriveE Startup] "c:\idrive\IDrvieEStartup.exe" Hide
mRun: [Windows Defender] c:\program files\windows defender\MSASCui.exe -hide
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [TPFNF7] c:\program files\lenovo\npdirect\TPFNF7SP.exe /r
mRun: [TpShocks] TpShocks.exe
mRun: [TPHOTKEY] c:\program files\lenovo\hotkey\TPOSDSVC.exe
mRun: [EZEJMNAP] c:\progra~1\thinkpad\utilit~1\EzEjMnAp.Exe
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [TVT Scheduler Proxy] c:\program files\common files\lenovo\scheduler\scheduler_proxy.exe
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"
mRun: [LPManager] c:\progra~1\thinkv~1\prdctr\LPMGR.exe
mRun: [LPMailChecker] c:\progra~1\thinkv~1\prdctr\LPMLCHK.exe
mRun: [AMSG] c:\program files\thinkvantage\amsg\Amsg.exe /startup
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [PWMTRV] rundll32 c:\progra~1\thinkpad\utilit~1\PWMTR32V.DLL,PwrMgrBkGndMonitor
mRun: [BLOG] rundll32 c:\progra~1\thinkpad\utilit~1\BTVLogEx.DLL,StartBattLog
mRun: [ACTray] c:\program files\thinkpad\connectutilities\ACTray.exe
mRun: [ACWlIcon] c:\program files\thinkpad\connectutilities\ACWlIcon.exe
mRun: [cssauth] "c:\program files\lenovo\client security solution\cssauth.exe" silent
mRun: [GrooveMonitor] "c:\program files\microsoft office\office12\GrooveMonitor.exe"
mRun: [ClamWin] "c:\program files\clamwin\bin\ClamTray.exe" --logon
mRun: [openvpn-gui] c:\program files\personalvpn\bin\openvpn-gui.exe
mRun: [APSDaemon] "c:\program files\common files\apple\apple application support\APSDaemon.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
StartupFolder: c:\users\fwilke~1\appdata\roaming\micros~1\windows\startm~1\programs\startup\idrive~1.lnk - c:\idrive\IDriveEReg2ini.exe
StartupFolder: c:\users\fwilke~1\appdata\roaming\micros~1\windows\startm~1\programs\startup\onenot~1.lnk - c:\program files\microsoft office\office12\ONENOTEM.EXE
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\digita~1.lnk - c:\program files\digital line detect\DLG.exe
mPolicies-Explorer: BindDirectlyToPropertySetStorage = dword:0
mPolicies-System: EnableUIADesktopToggle = dword:0
IE: &Windows Live Search - c:\program files\windows live toolbar\msntb.dll/search.htm
IE: E&xport to Microsoft Excel - c:\progra~1\micros~1\office12\EXCEL.EXE/3000
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBC} - c:\program files\oracle\javafx 2.1 runtime\bin\jp2iexp.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\program files\microsoft office\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503}
IE: {F4F55DC8-0B69-4DFE-BA94-CB677B88B2A3} - {F4F55DC8-0B69-4DFE-BA94-CB677B88B2A3} - c:\program files\lenovo\client security solution\tvtpwm_ie_com.dll
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
TCP: NameServer = 192.168.1.1
TCP: Interfaces\{40792FF9-592D-431A-989E-5DFF20DAEDAD} : DHCPNameServer = 10.118.0.1
TCP: Interfaces\{DCC28227-9D1B-496E-A555-5371C1B8F7E0} : DHCPNameServer = 192.168.1.1
Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - c:\program files\microsoft office\office12\GrooveSystemServices.dll
Notify: igfxcui - igfxdev.dll
SEH: Groove GFS Stub Execution Hook - {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
LSA: Notification Packages = scecli ACGina
LSA: Security Packages = kerberos msv1_0 schannel wdigest tspkg
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\users\fwilkerson\appdata\roaming\mozilla\firefox\profiles\tefcxevn.default\
FF - plugin: c:\program files\amazon\mp3 downloader\npAmazonMP3DownloaderPlugin10171.dll
FF - plugin: c:\program files\microsoft silverlight\4.0.50826.0\npctrlui.dll
FF - plugin: c:\program files\microsoft\web platform installer\NPWPIDetector.dll
FF - plugin: c:\program files\oracle\javafx 2.1 runtime\bin\plugin2\npjp2.dll
FF - plugin: c:\users\fwilkerson\appdata\local\google\update\1.3.21.123\npGoogleUpdate3.dll
FF - plugin: c:\windows\system32\npDeployJava1.dll
FF - plugin: c:\windows\system32\npmproxy.dll
.
---- FIREFOX POLICIES ----
FF - user.js: network.cookie.cookieBehavior - 0
FF - user.js: privacy.clearOnShutdown.cookies - false
FF - user.js: security.warn_viewing_mixed - false
FF - user.js: security.warn_viewing_mixed.show_once - false
FF - user.js: security.warn_submit_insecure - false
FF - user.js: security.warn_submit_insecure.show_once - false
.
============= SERVICES / DRIVERS ===============
.
R0 TPDIGIMN;TPDIGIMN;c:\windows\system32\drivers\ApsHM86.sys [2008-5-14 19496]
R1 lenovo.smi;Lenovo System Interface Driver;c:\windows\system32\drivers\smiif32.sys [2008-5-19 13480]
R2 IDriveE Service;IDriveE Service;c:\idrive\IDriveE Service.exe [2012-6-4 157128]
R2 MsDepSvc;Web Deployment Agent Service;c:\program files\iis\microsoft web deploy\MsDepSvc.exe [2011-4-1 67400]
R2 Power Manager DBC Service;Power Manager DBC Service;c:\program files\thinkpad\utilities\PWMDBSVC.exe [2008-10-11 66848]
R2 TPHKSVC;On Screen Display;c:\program files\lenovo\hotkey\TPHKSVC.exe [2008-5-19 58736]
R2 TVT Backup Protection Service;TVT Backup Protection Service;c:\program files\lenovo\rescue and recovery\rrpservice.exe [2008-5-24 520192]
R3 e1yexpress;Intel® Gigabit Network Connections Driver;c:\windows\system32\drivers\e1y6032.sys [2009-8-14 220152]
R3 NETw5v32;Intel® Wireless WiFi Link Adapter Driver for Windows Vista 32 Bit ;c:\windows\system32\drivers\NETw5v32.sys [2008-5-1 3660800]
R3 TVTI2C;Lenovo SM bus driver;c:\windows\system32\drivers\tvti2c.sys [2008-2-22 37312]
S1 tvtumon;tvtumon;c:\windows\system32\drivers\tvtumon.sys [2008-5-24 48192]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 SessionLauncher;SessionLauncher;c:\users\admini~1\appdata\local\temp\dx9\sessionlauncher.exe --> c:\users\admini~1\appdata\local\temp\dx9\SessionLauncher.exe [?]
S2 TVT_UpdateMonitor;TVT Windows Update Monitor;c:\program files\lenovo\rescue and recovery\UpdateMonitor.exe [2008-5-24 253952]
S3 RoxMediaDB10;RoxMediaDB10;c:\program files\common files\roxio shared\10.0\sharedcom\RoxMediaDB10.exe [2008-4-15 1120752]
S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2010-3-18 753504]
S4 MSSQLServerADHelper100;SQL Active Directory Helper Service;c:\program files\microsoft sql server\100\shared\sqladhlp.exe [2008-7-10 47128]
S4 RsFx0102;RsFx0102 Driver;c:\windows\system32\drivers\RsFx0102.sys [2008-7-10 242712]
S4 SQLAgent$SQLEXPRESS;SQL Server Agent (SQLEXPRESS);c:\program files\microsoft sql server\mssql10.sqlexpress\mssql\binn\SQLAGENT.EXE [2008-7-10 369688]
.
=============== File Associations ===============
.
FileExt: .txt: Applications\TextPad.exe="c:\program files\textpad 4\TextPad.exe" "%1" [UserChoice]
FileExt: .js: Applications\TextPad.exe="c:\program files\textpad 4\TextPad.exe" "%1" [UserChoice]
.
=============== Created Last 30 ================
.
.
==================== Find3M ====================
.
2012-12-14 22:49:28 21104 ----a-w- c:\windows\system32\drivers\mbam.sys
.
============= FINISH: 10:48:27.07 ===============

Attached Files



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#2 nasdaq

nasdaq

  • Malware Response Team
  • 40,521 posts
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  • Gender:Male
  • Location:Montreal, QC. Canada
  • Local time:12:51 AM

Posted 06 February 2013 - 01:28 PM

Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps.
===

Please download ComboFix from any of the links below, and save it to your desktop. For information regarding this download, please visit this web page: http://www.bleepingcomputer.com/combofix/how-to-use-combofix

Link 1
Link 2

* IMPORTANT !!! Save ComboFix.exe to your Desktop

IMPORTANT....

1. Close any open browsers.

2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

3. Do not install any other programs until this if fixed.


How to : Disable Anti-virus and Firewall...
http://www.bleepingcomputer.com/forums/topic114351.html

Double click on ComboFix.exe & follow the prompts.
  • When finished, it will produce a report for you.
  • Please post the C:\ComboFix.txt
Note:
Do not mouse click ComboFix's window while it's running. That may cause it to stall


Note: If you have difficulty properly disabling your protective programs, refer to this link --> http://www.bleepingcomputer.com/forums/topic114351.html


Note: If after running ComboFix you get this error message "Illegal operation attempted on a registry key that has been marked for deletion." when attempting to run a program all you need to do is restart the computer to reset the registry.
===

Third party programs if not up to date can be the cause infiltration of an infection.

Please run this security check for my review.

Download Security Check by screen317 from here.
  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.
===

Please download AdwCleaner by Xplode onto your Desktop.
  • Double click on AdwCleaner.exe to run the tool.
  • Click on Search.
  • A log file will automatically open after the scan has finished.
  • Please post the content of that log file with your next answer.
  • You can find the log file at C:\AdwCleaner[Rn].txt (n is a number).

Please post the logs for my review.

#3 Blackstream

Blackstream
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Posted 06 February 2013 - 06:54 PM

I've attached the files below.

 

 

 Results of screen317's Security Check version 0.99.57  
 Windows Vista Service Pack 2 x86 (UAC is enabled)  
 Internet Explorer 8 Out of date! 
``````````````Antivirus/Firewall Check:`````````````` 
 Windows Firewall Enabled!  
 WMI entry may not exist for antivirus; attempting automatic update. 
`````````Anti-malware/Other Utilities Check:````````` 
 Malwarebytes Anti-Malware version 1.70.0.1100  
 JavaFX 2.1.0    
 Java™ 7 Update 4  
 Java™ 6 Update 7  
 Java version out of Date! 
 Adobe Flash Player 10 Flash Player out of Date! 
  Adobe Flash Player     10.3.183.5 Flash Player out of Date!  
 Adobe Reader 8 Adobe Reader out of Date! 
 Adobe Reader XI (KB403742..) 
 Mozilla Firefox 14.0.1 Firefox out of Date!  
 Google Chrome 24.0.1312.56  
 Google Chrome 24.0.1312.57  
````````Process Check: objlist.exe by Laurent````````  
 Microsoft Small Business Business Contact Manager BcmSqlStartupSvc.exe  
`````````````````System Health check````````````````` 
 Total Fragmentation on Drive C: 2 % Defragment your hard drive soon! (Do NOT defrag if SSD!)
````````````````````End of Log`````````````````````` 

Attached Files


Edited by nasdaq, 08 February 2013 - 09:50 AM.


#4 nasdaq

nasdaq

  • Malware Response Team
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Posted 08 February 2013 - 09:54 AM

Secure your system by updating 3rd party programs.
 
Your version of Java is outdated and needs to be updated to take advantage of fixes that have eliminated security vulnerabilities.
 
Be careful not to install malware posing as Java update!
Important read this blog.
 
Quoted from the page.
"In light of the recent events surrounding Java, users must seriously consider their use of Java. Do they really need it? If yes, make sure that users follow the steps we recommended and get the security update directly from the official oracle website." at:
 
How to disable Java in your browsers
 
You can manually check your present version and update as recommended.
 
If present remove the old version(s) of Java using the Add/Remove Programs applet.
 
 
Java™ 7 Update 4  
 Java™ 6 Update 7
 
 
Java 7 update 10 introduced important new security controls
You can read about it here.
 
Note
Java security update installs Ask Toolbar by default -- a single click in a multi-step installer.
I suggest that your un-check the box "Install the Ask Toolbar" before proceeding.
===
 
Critical vulnerabilities have been identified in Adobe Flash Player v11.3.300.264 and earlier versions... being exploited in the wild in active targeted attacks... 
 
 
On the top of the page you will be given an opportunity to download the version for your operating system.
Make sure you select appropriate version.
 
You will also have an option to install the Free! McAfee Security Scan Plus Un-check the box if you are NOT using McAfee's virus protection software.
 
For the users of Internet Explorer download version 11.
===
 
Get the latest version of the  Adobe Reader.
Before your download I suggest you unckeck the box on the top right "Yes, install McAfee Security Scan Plus - optional" this is not required if you are not a McAfee subscriber. While the installation is in progress you can also deny the installation of any other programs that may be suggested.
 
When installed remove your old version of the Reader using the Add/Remove Programs applet if present.
 
===
 
Remove the AdWare, PUP (Potentially Unwanted Program) installed on your computer.
 

  •  


  • Close all open programs and internet browsers.


  • Double click on AdwCleaner.exe to run the tool.


  • Click on Delete.


  • Everything that was found will be deleted.


  • Follow the prompts to reboot the computer. A text file will open after the restart.


  • Please paste  the content of that log file with your next answer.


  • You can find the log file at C:\AdwCleaner[Sn].txt (n is a number)..

 
 
Please let me know what problem persists.


#5 Blackstream

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Posted 11 February 2013 - 06:03 PM

I've attached the AdwCleaner[Sn].txt file below:

 

 

Attached Files



#6 nasdaq

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Posted 12 February 2013 - 09:05 AM

Looking good. Any remaining issues?



#7 Blackstream

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Posted 13 February 2013 - 05:16 PM

No remaining issues. Thank you!



#8 nasdaq

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Posted 14 February 2013 - 10:09 AM

If all is well:
 
Time for some housekeeping
The following will implement some cleanup procedures as well as reset  System Restore points:
 
Click Start > Run  and copy/paste the following bold text into the Run box and click OK:
 
ComboFix /Uninstall 
===
 
To remove AdwCleaner.
 
Please double click on AdwCleaner.exe to run the tool.
Click on Uninstall.
Confirm with Yes.
 
If you decide to keep the AdwCleaner tool make sure delete your version and download the latest before running it.
 
Delete the other tools we used.
You can Keep the DDS tool as most forum will ask to see a log before suggesting a fix.
 
Surf Safely, and Think Prevention!
===


#9 nasdaq

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Posted 14 February 2013 - 10:10 AM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.

#10 nasdaq

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Posted 14 February 2013 - 10:10 AM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.




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