I downloaded the Norton removal tool from the Symantec website.
Followed the directions and restarted my computer.
It wouldn't start and I had to reboot it couple of times before it worked.
Something strange had happened, none of my devices were showing up. I checked "Device Manager" and was shocked to find nothing in the box! Every single device had disappeared!
This is why I couldn't connect or play any sounds, or do anything.
I then tried transferring my data (all my storys, poems etc) to my CD writer. But the computer didn't recognise that either.
So I rebuilt my "old" computer and connected to the internet.
And here I am!
I tried ringing Symantec, but got stupid answering machine that wasn't much help. I emailed them instead and they replied that "I" must have downloaded a piece of software that wasn't compatible to Norton.
I have just sent off another email, but as it contains strong langauge that I'd rather not repeat it on here.
So now I'm stuck. I can't remove my data from my computer, Wish I had "backed up" more often, but then I didn't think "Norton" would crash my pc. Used "Norton" on Windows 98 few years ago and had no problems.
Now I have completely lost faith in Norton and will never use them again.
Please, I need help recovering my data, took a long time writing my books. If I lose "all" my writing I will most probably end up hanging myself.
No matter what make you ride, itís all the same wind.