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Laptop Drops Connection to Wireless Router


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#1 sorenson32

sorenson32

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Posted 04 February 2013 - 08:56 PM

My laptop drops connection to the wireless router.
If the router is unplugged and plugged back in the internet connection will resume. However, there is no telling how long the connection will be maintained (a few hours...) and then the router needs to be unplugged again.
This wouldn't me a huge issue except the router is shared by three separate apartments in a house and I must call the woman who "houses" the router to ask her to unplug the router.
Her internet connection has been fine - she uses a desktop connected directly to the modem. She got a new router, same model from Comcast, and the problem persists.
I would love suggestions!!
Thank you!

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#2 InadequateInfirmity

InadequateInfirmity

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Posted 05 February 2013 - 04:05 AM

Please download MINITOOLBOX and run it.
http://download.bleepingcomputer.com/farbar/MiniToolBox.exe

Checkmark following boxes:

Flush DNS
Report IE Proxy Settings
Report FF Proxy Settings
Reset Ie proxy Settins
Reset FF proxy settings
List content of Hosts
List IP configuration
List Winsock Entries
List last 10 Event Viewer log
List Installed Programs
List Users, Partitions and Memory size
List Devices (problems only)



Click Go and post the result.

Download Adware Cleaner run it Click the delete button allow it to run and post the log it creates.

http://general-changelog-team.fr/fr/downloads/finish/20-outils-de-xplode/2-adwcleaner


Download the junkware removal tool save it to your desktop run it in safe mode post the log.
http://thisisudax.org/downloads/JRT.exe




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