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Please help: Admin's account no longer visible for log-in


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3 replies to this topic

#1 Zombie Superman

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Posted 02 February 2013 - 07:54 PM

I'm not sure what happened, but this is a new one for me.

I was using my mother's laptop and decided to create a new user account for myself. I thought this would be a way of avoiding her complaints and worries of me "messing something up" on her account, i.e., trying to improve her usage of the computer. That's a story for another day.

After logging out of my account, I went to log back into hers and found the icon for my account and a blank "other user" icon. I attempted to enter her username (she had no password, at least not that she recalls) but the account pic that shows up in User Accounts doesn't show up and I was unable to log back into her account.

I've tried changing my account status and hers, but nothing works.

Thanks for any help you can give!

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#2 narenxp

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Posted 02 February 2013 - 10:04 PM

Press Windows+R key and type

regedit and click ok

Go to

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList

Backup the key by exporting to your PC

Now expand the key and if you find a subkey called .DEFAULT -Delete it

Restart the PC and let me know if that fixed the other user issue.

#3 AngryRaisin

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Posted 02 February 2013 - 10:29 PM

Generally I would open my computer and look in your c drive for c:\users\ to find the actual name of the account ... it probably isn't what you think it is and may be something like 'owner' or 'user'. Also if this a work computer and associated with a domain then you may have more to type in... but I need more information if that is the case.

#4 Zombie Superman

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Posted 03 February 2013 - 12:28 AM

Press Windows+R key and type

regedit and click ok

Go to

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList

Backup the key by exporting to your PC

Now expand the key and if you find a subkey called .DEFAULT -Delete it

Restart the PC and let me know if that fixed the other user issue.



Generally I would open my computer and look in your c drive for c:\users\ to find the actual name of the account ... it probably isn't what you think it is and may be something like 'owner' or 'user'. Also if this a work computer and associated with a domain then you may have more to type in... but I need more information if that is the case.


Thanks to both of you for responding. 'AngryRaisin,' I tried your suggestion first and that did the trick. The account was set up by the guy who my mother bought the computer from, and he misspelled her name. Once I found the correct name, I was able to access her account and delete mine. Problem solved.

Thanks again to both of you for the prompt responses!




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