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Computer Very Slow - Vista


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7 replies to this topic

#1 momdotts

momdotts

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  • Local time:11:33 AM

Posted 02 February 2013 - 02:47 PM

The computer is extremely slow! I have attached Result.txt and also a screenshot from Speccy.

Any help would be greatly appreciated. Computer does not have all that much on it. Telling me Java is not loaded, etc.

Thank you all... VERY MUCH!

http://speccy.piriform.com/results/NzbtoIasm0FR2UtIgYsJdn3

Attached Files


Edited by hamluis, 02 February 2013 - 05:20 PM.
Moved from Vista to Am I Infected - Hamluis.


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#2 Broni

Broni

    The Coolest BC Computer


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  • Local time:09:33 AM

Posted 02 February 2013 - 07:10 PM

Download Security Check from HERE, and save it to your Desktop.

* Double-click SecurityCheck.exe
* Follow the onscreen instructions inside of the black box.
* A Notepad document should open automatically called checkup.txt; please post the contents of that document.

=============================================================================

Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
    • Windows Defender
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.

====================================================================================

Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices (do NOT change any settings here)
  • List Users, Partitions and Memory size
Click Go and post the result.

=============================================================================

Download Malwarebytes' Anti-Malware (aka MBAM): https://www.bleepingcomputer.com/download/malwarebytes-anti-malware/ to your desktop.

* Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform quick scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad.
* Post the log back here.

Be sure to restart the computer.

The log can also be found here:
C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
Or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt

=============================================================================

Download aswMBR to your desktop.
Double click the aswMBR.exe to run it.
If you see this question: Would you like to download latest Avast! virus definitions?" say "Yes".
Click the "Scan" button to start scan.
On completion of the scan click "Save log", save it to your desktop and post in your next reply.

NOTE. aswMBR will create MBR.dat file on your desktop. This is a copy of your MBR. Do NOT delete it.

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#3 momdotts

momdotts
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  • Local time:11:33 AM

Posted 02 February 2013 - 11:43 PM

Results of screen317's Security Check version 0.99.57
Windows Vista Service Pack 2 x86 (UAC is enabled)
Internet Explorer 7 Out of date!
``````````````Antivirus/Firewall Check:``````````````
Windows Firewall Enabled!
Microsoft Security Essentials
Antivirus up to date!
`````````Anti-malware/Other Utilities Check:`````````
Malwarebytes Anti-Malware version 1.70.0.1100
CCleaner
Java 7 Update 13
Java version out of Date!
Adobe Flash Player 11.5.502.146
Adobe Reader 10.1.5 Adobe Reader out of Date!
Mozilla Firefox (3.6.13) Firefox out of Date!
````````Process Check: objlist.exe by Laurent````````
Microsoft Security Essentials MSMpEng.exe
Microsoft Security Essentials msseces.exe
Malwarebytes Anti-Malware mbamservice.exe
Malwarebytes Anti-Malware mbamgui.exe
Malwarebytes' Anti-Malware mbamscheduler.exe
`````````````````System Health check`````````````````
Total Fragmentation on Drive C: 1 %
````````````````````End of Log``````````````````````

FSS:

Farbar Service Scanner Version: 30-01-2013
Ran by Susan (administrator) on 02-02-2013 at 20:14:58
Running from "C:\Users\Susan\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\4Z78N15R"
Windows Vista ™ Home Premium Service Pack 2 (X86)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Attempt to access Google IP returned error. Google IP is offline
Google.com is accessible.
Yahoo IP is accessible.
Yahoo.com is accessible.


Windows Firewall:
=============

Firewall Disabled Policy:
==================


System Restore:
============

System Restore Disabled Policy:
========================


Security Center:
============

Windows Update:
============

Windows Autoupdate Disabled Policy:
============================

MBAM LOG:
Malwarebytes Anti-Malware 1.70.0.1100
www.malwarebytes.org

Database version: v2013.02.03.01

Windows Vista Service Pack 2 x86 NTFS
Internet Explorer 7.0.6002.18005
Susan :: SUSAN-PC [administrator]

2/2/2013 8:22:28 PM
mbam-log-2013-02-02 (20-22-28).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 223220
Time elapsed: 12 minute(s), 42 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)

MiniToolBox by Farbar Version:10-01-2013
Ran by Susan (administrator) on 02-02-2013 at 20:18:50
Running from "C:\Users\Susan\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\Y1OBDL55"
Windows Vista ™ Home Premium Service Pack 2 (X86)
Boot Mode: Normal
***************************************************************************

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

========================= FF Proxy Settings: ==============================

========================= Hosts content: =================================

::1 localhost

127.0.0.1 localhost

========================= IP Configuration: ================================

Atheros AR5006EG Wireless Network Adapter = Wireless Network Connection (Connected)
Intel® PRO/100 VE Network Connection = Local Area Connection (Connected)


# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global defaultcurhoplimit=64 icmpredirects=enabled
set interface interface="Wireless Network Connection" forwarding=disabled advertise=disabled mtu=1500 metric=0 siteprefixlength=0 nud=disabled routerdiscovery=disabled managedaddress=disabled otherstateful=disabled weakhostsend=disabled weakhostreceive=disabled ignoredefaultroutes=disabled
set interface interface="Local Area Connection" forwarding=disabled advertise=disabled mtu=1500 metric=0 siteprefixlength=0 nud=disabled routerdiscovery=disabled managedaddress=disabled otherstateful=disabled weakhostsend=disabled weakhostreceive=disabled ignoredefaultroutes=disabled


popd
# End of IPv4 configuration



Windows IP Configuration

Host Name . . . . . . . . . . . . : Susan-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel® PRO/100 VE Network Connection
Physical Address. . . . . . . . . : 00-16-36-DD-AF-EC
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::d4fc:7d62:b748:fe48%9(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.2(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Saturday, February 02, 2013 10:56:40 AM
Lease Expires . . . . . . . . . . : Sunday, February 03, 2013 10:56:38 AM
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DHCPv6 IAID . . . . . . . . . . . : 251663926
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-0E-71-E2-54-00-16-36-DD-AF-EC
DNS Servers . . . . . . . . . . . : 192.168.1.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Atheros AR5006EG Wireless Network Adapter
Physical Address. . . . . . . . . : 00-16-E3-A9-04-C5
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::d509:3730:6aa7:d331%8(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.3(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Saturday, February 02, 2013 10:56:43 AM
Lease Expires . . . . . . . . . . : Sunday, February 03, 2013 10:56:42 AM
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DHCPv6 IAID . . . . . . . . . . . : 201332451
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-0E-71-E2-54-00-16-36-DD-AF-EC
DNS Servers . . . . . . . . . . . : 192.168.1.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter Local Area Connection* 9:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.{64746CD5-3A3B-49B0-A292-35D883646EAC}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 7:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:9d38:953c:14bc:2c15:b8c4:bbdb(Preferred)
Link-local IPv6 Address . . . . . : fe80::14bc:2c15:b8c4:bbdb%10(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter Local Area Connection* 10:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 13:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.{3B4CC441-83AB-4303-95AC-B7F59ABB0F65}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Server: UnKnown
Address: 192.168.1.1

Name: google.com
Addresses: 2607:f8b0:4006:803::100e
74.125.226.233
74.125.226.230
74.125.226.231
74.125.226.228
74.125.226.229
74.125.226.226
74.125.226.232
74.125.226.227
74.125.226.238
74.125.226.224
74.125.226.225



Pinging google.com [173.194.43.9] with 32 bytes of data:

Reply from 173.194.43.9: bytes=32 time=14ms TTL=55

Reply from 173.194.43.9: bytes=32 time=15ms TTL=55



Ping statistics for 173.194.43.9:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 14ms, Maximum = 15ms, Average = 14ms

Server: UnKnown
Address: 192.168.1.1

Name: yahoo.com
Addresses: 98.139.183.24
206.190.36.45
98.138.253.109



Pinging yahoo.com [206.190.36.45] with 32 bytes of data:

Reply from 206.190.36.45: bytes=32 time=97ms TTL=49

Reply from 206.190.36.45: bytes=32 time=86ms TTL=49



Ping statistics for 206.190.36.45:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 86ms, Maximum = 97ms, Average = 91ms



Pinging 127.0.0.1 with 32 bytes of data:

Reply from 127.0.0.1: bytes=32 time<1ms TTL=64

Reply from 127.0.0.1: bytes=32 time<1ms TTL=64



Ping statistics for 127.0.0.1:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 0ms, Maximum = 0ms, Average = 0ms

===========================================================================
Interface List
9 ...00 16 36 dd af ec ...... Intel® PRO/100 VE Network Connection
8 ...00 16 e3 a9 04 c5 ...... Atheros AR5006EG Wireless Network Adapter
1 ........................... Software Loopback Interface 1
12 ...00 00 00 00 00 00 00 e0 isatap.{64746CD5-3A3B-49B0-A292-35D883646EAC}
10 ...02 00 54 55 4e 01 ...... Teredo Tunneling Pseudo-Interface
15 ...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #2
16 ...00 00 00 00 00 00 00 e0 isatap.{3B4CC441-83AB-4303-95AC-B7F59ABB0F65}
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.1.1 192.168.1.2 20
0.0.0.0 0.0.0.0 192.168.1.1 192.168.1.3 25
127.0.0.0 255.0.0.0 On-link 127.0.0.1 306
127.0.0.1 255.255.255.255 On-link 127.0.0.1 306
127.255.255.255 255.255.255.255 On-link 127.0.0.1 306
192.168.1.0 255.255.255.0 On-link 192.168.1.2 276
192.168.1.0 255.255.255.0 On-link 192.168.1.3 281
192.168.1.2 255.255.255.255 On-link 192.168.1.2 276
192.168.1.3 255.255.255.255 On-link 192.168.1.3 281
192.168.1.255 255.255.255.255 On-link 192.168.1.2 276
192.168.1.255 255.255.255.255 On-link 192.168.1.3 281
224.0.0.0 240.0.0.0 On-link 127.0.0.1 306
224.0.0.0 240.0.0.0 On-link 192.168.1.2 276
224.0.0.0 240.0.0.0 On-link 192.168.1.3 281
255.255.255.255 255.255.255.255 On-link 127.0.0.1 306
255.255.255.255 255.255.255.255 On-link 192.168.1.2 276
255.255.255.255 255.255.255.255 On-link 192.168.1.3 281
===========================================================================
Persistent Routes:
None

IPv6 Route Table
===========================================================================
Active Routes:
If Metric Network Destination Gateway
10 18 ::/0 On-link
1 306 ::1/128 On-link
10 18 2001::/32 On-link
10 266 2001:0:9d38:953c:14bc:2c15:b8c4:bbdb/128
On-link
9 276 fe80::/64 On-link
8 281 fe80::/64 On-link
10 266 fe80::/64 On-link
10 266 fe80::14bc:2c15:b8c4:bbdb/128
On-link
9 276 fe80::d4fc:7d62:b748:fe48/128
On-link
8 281 fe80::d509:3730:6aa7:d331/128
On-link
1 306 ff00::/8 On-link
10 266 ff00::/8 On-link
9 276 ff00::/8 On-link
8 281 ff00::/8 On-link
===========================================================================
Persistent Routes:
None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\system32\NLAapi.dll [48128] (Microsoft Corporation)
Catalog5 02 C:\Windows\system32\napinsp.dll [50176] (Microsoft Corporation)
Catalog5 03 C:\Windows\system32\pnrpnsp.dll [62464] (Microsoft Corporation)
Catalog5 04 C:\Windows\system32\pnrpnsp.dll [62464] (Microsoft Corporation)
Catalog5 05 C:\Windows\System32\mswsock.dll [223232] (Microsoft Corporation)
Catalog5 06 C:\Windows\System32\winrnr.dll [19968] (Microsoft Corporation)
Catalog9 01 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 02 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 03 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 04 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 05 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 06 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 07 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 08 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 09 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 10 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 11 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 12 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 13 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 14 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 15 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 16 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 17 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 18 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 19 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 20 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 21 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 22 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 23 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 24 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (02/02/2013 08:01:27 PM) (Source: MatSvc) (User: )
Description: The MATS service encountered a failure when uploading data. hr=0xC004F018

Error: (02/02/2013 08:01:27 PM) (Source: MatSvc) (User: )
Description: The MATS service encountered a web service failure. hr=0xC004F018

Error: (02/02/2013 07:56:32 PM) (Source: MatSvc) (User: )
Description: The MATS service encountered a failure when uploading data. hr=0xC004F018

Error: (02/02/2013 07:56:32 PM) (Source: MatSvc) (User: )
Description: The MATS service encountered a web service failure. hr=0xC004F018

Error: (02/02/2013 03:21:25 PM) (Source: MatSvc) (User: )
Description: The MATS service encountered a failure when uploading data. hr=0xC004F018

Error: (02/02/2013 03:21:25 PM) (Source: MatSvc) (User: )
Description: The MATS service encountered a web service failure. hr=0xC004F018

Error: (02/02/2013 03:16:36 PM) (Source: MatSvc) (User: )
Description: The MATS service encountered a failure when uploading data. hr=0xC004F018

Error: (02/02/2013 03:16:36 PM) (Source: MatSvc) (User: )
Description: The MATS service encountered a web service failure. hr=0xC004F018

Error: (02/02/2013 02:48:46 PM) (Source: Application Error) (User: )
Description: Faulting application firefox.exe, version 1.9.2.3989, time stamp 0x4cf9293f, faulting module NPSWF32_11_5_502_146.dll_unloaded, version 0.0.0.0, time stamp 0x50cfc317, exception code 0xc0000005, fault offset 0x65ceb745,
process id 0x8cc, application start time 0xfirefox.exe0.

Error: (02/02/2013 02:40:46 PM) (Source: Perflib) (User: )
Description: EmdCacheC:\Windows\system32\emdmgmt.dll4


System errors:
=============

Microsoft Office Sessions:
=========================

CodeIntegrity Errors:
===================================
Date: 2013-01-31 19:43:13.439
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\NisDrvWFP.sys because the set of per-page image hashes could not be found on the system.

Date: 2013-01-31 19:43:13.077
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\NisDrvWFP.sys because the set of per-page image hashes could not be found on the system.

Date: 2013-01-31 19:43:12.545
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\NisDrvWFP.sys because the set of per-page image hashes could not be found on the system.

Date: 2013-01-31 19:43:12.185
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\NisDrvWFP.sys because the set of per-page image hashes could not be found on the system.

Date: 2013-01-29 01:17:17.712
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\winsxs\x86_microsoft-windows-tcpip-binaries_31bf3856ad364e35_6.0.6001.22713_none_b39feb737f8937a0\tcpip.sys because the set of per-page image hashes could not be found on the system.

Date: 2013-01-29 01:17:17.322
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\winsxs\x86_microsoft-windows-tcpip-binaries_31bf3856ad364e35_6.0.6001.22713_none_b39feb737f8937a0\tcpip.sys because the set of per-page image hashes could not be found on the system.

Date: 2013-01-29 01:17:16.925
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\winsxs\x86_microsoft-windows-tcpip-binaries_31bf3856ad364e35_6.0.6001.22713_none_b39feb737f8937a0\tcpip.sys because the set of per-page image hashes could not be found on the system.

Date: 2013-01-29 01:17:16.577
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\winsxs\x86_microsoft-windows-tcpip-binaries_31bf3856ad364e35_6.0.6001.22713_none_b39feb737f8937a0\tcpip.sys because the set of per-page image hashes could not be found on the system.

Date: 2013-01-29 01:17:16.196
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\winsxs\x86_microsoft-windows-tcpip-binaries_31bf3856ad364e35_6.0.6001.22713_none_b39feb737f8937a0\tcpip.sys because the set of per-page image hashes could not be found on the system.

Date: 2013-01-29 01:17:15.821
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\winsxs\x86_microsoft-windows-tcpip-binaries_31bf3856ad364e35_6.0.6001.22713_none_b39feb737f8937a0\tcpip.sys because the set of per-page image hashes could not be found on the system.


=========================== Installed Programs ============================

Update for Microsoft Office 2007 (KB2508958)
Activation Assistant for the 2007 Microsoft Office suites
Activation Assistant for the 2007 Microsoft Office suites (Version: 1.0)
Adobe AIR (Version: 3.5.0.1060)
Adobe Flash Player 11 ActiveX (Version: 11.5.502.146)
Adobe Flash Player 11 Plugin (Version: 11.5.502.146)
Adobe Reader X (10.1.5) (Version: 10.1.5)
Adobe Shockwave Player (Version: 10.1.4.20)
AOL Mail and AIM Gadget (Version: 1.0.0)
AOL Registration
AOL Toolbar
AOL Uninstaller (Choose which Products to Remove)
Atheros Driver Installation Program (Version: 5.0)
AVerMedia USB Hybrid Capture Device 1.3.0.46 (Version: 1.3.0.46)
Belarc Advisor 8.2 (Version: 8.2.7.13)
Bluetooth Stack for Windows by Toshiba (Version: v5.00.10(T))
CCleaner (Version: 3.27)
CD/DVD Drive Acoustic Silencer (Version: 2.00.02)
Conexant HD Audio (Version: 4.36.7.60)
Costco Photo Organizer (Version: 1.4.0.97)
Coupon Printer for Windows (Version: 5.0.0.1)
Desktop Dialer
Download Updater (AOL LLC)
DVD MovieFactory for TOSHIBA (Version: 5.3)
ESET Online Scanner v3
Garmin Lifetime Updater (Version: 2.1.7)
Google Update Helper (Version: 1.3.21.123)
Intel® Graphics Media Accelerator Driver
Internet Explorer (Enable DEP)
Jacquie Lawson Alpine Advent Calendar (Version: 1.0.2)
Java 7 Update 13 (Version: 7.0.130)
Java Auto Updater (Version: 2.1.9.0)
LogMeIn (Version: 4.1.2138)
Malwarebytes Anti-Malware version 1.70.0.1100 (Version: 1.70.0.1100)
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 3.5 SP1 (Version: 3.5.30729)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft Fix it Center (Version: 1.0.0100)
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office Access MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Access Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Enterprise 2007 (Version: 12.0.6612.1000)
Microsoft Office Excel MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Groove MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Groove Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Home and Student 2007 (Version: 12.0.6612.1000)
Microsoft Office InfoPath MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office OneNote MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Outlook MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office PowerPoint MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proof (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proof (French) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proof (Spanish) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proofing (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
Microsoft Office Publisher MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Shared MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Shared Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Word MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Security Client (Version: 4.1.0522.0)
Microsoft Security Essentials (Version: 4.1.522.0)
Microsoft Silverlight (Version: 5.1.10411.0)
Microsoft VC9 runtime libraries (Version: 1.0.0)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Works (Version: 08.05.0818)
Microsoft XML Parser (Version: 8.20.8730.4)
Mozilla Firefox (3.6.13) (Version: 3.6.13 (en-US))
MSXML 4.0 SP2 (KB936181) (Version: 4.20.9848.0)
MSXML 4.0 SP2 (KB941833) (Version: 4.20.9849.0)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
Photo Notifier and Animation Creator (Version: 1.0.0.1009)
RTC Client API v1.2 (Version: 1.2.0000)
ShopAtHome.com Helper (Version: 7.0.2.0)
Soft Data Fax Modem with SmartCP
Speccy (Version: 1.20)
Synaptics Pointing Device Driver (Version: 9.1.0.0)
Texas Instruments PCIxx21/x515/xx12 drivers. (Version: 1.23.0000)
TIPCI (Version: 1.23.0000)
TOSHIBA Assist (Version: 2.00.00)
TOSHIBA ConfigFree (Version: 7.00.22)
TOSHIBA Disc Creator (Version: 2.0.0.0a)
TOSHIBA Extended Tiles for Windows Mobility Center (Version: 1.00.00)
TOSHIBA Game Console
TOSHIBA Hardware Setup (Version: 2.00.04.00)
TOSHIBA Media Center Game Console
Toshiba Registration (Version: 1.00.0000)
TOSHIBA SD Memory Utilities (Version: 1.6)
TOSHIBA Software Upgrades (Version: 4.2)
TOSHIBA Speech System Applications
TOSHIBA Speech System SR Engine(U.S.) Version1.0
TOSHIBA Speech System TTS Engine(U.S.) Version1.0
TOSHIBA Supervisor Password (Version: 2.00.04.00)
TOSHIBA Value Added Package (Version: 1.0.8)
TOSHIBA Volume Indicator (Version: 2.00.04.00)
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217) (Version: 1)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office 2007 suites (KB2596660) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2596848) 32-Bit Edition
Update for Microsoft Office Access 2007 Help (KB963663)
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office Infopath 2007 Help (KB963662)
Update for Microsoft Office OneNote 2007 Help (KB963670)
Update for Microsoft Office Outlook 2007 (KB2687404) 32-Bit Edition
Update for Microsoft Office Outlook 2007 Help (KB963677)
Update for Microsoft Office Outlook 2007 Junk Email Filter (KB2760586) 32-Bit Edition
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Publisher 2007 Help (KB963667)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 Help (KB963665)
Viewpoint Media Player
WinDVD for TOSHIBA (Version: 8.0-B6.107)

========================= Devices: ================================


========================= Memory info: ===================================

Percentage of memory in use: 66%
Total physical RAM: 1013.43 MB
Available physical RAM: 344.54 MB
Total Pagefile: 2293.19 MB
Available Pagefile: 1097.55 MB
Total Virtual: 2047.88 MB
Available Virtual: 1951.55 MB

========================= Partitions: =====================================

1 Drive c: (SQ004369V02) (Fixed) (Total:110.32 GB) (Free:60.41 GB) NTFS
2 Drive d: (HP PS6510) (CDROM) (Total:0.25 GB) (Free:0 GB) CDFS

========================= Users: ========================================

User accounts for \\SUSAN-PC

Administrator Guest LogMeInRemoteUser
Susan


**** End of log ****

aswMBR version 0.9.9.1707 Copyright© 2011 AVAST Software
Run date: 2013-02-02 22:48:27
-----------------------------
22:48:27.797 OS Version: Windows 6.0.6002 Service Pack 2
22:48:27.797 Number of processors: 2 586 0xE0C
22:48:27.799 ComputerName: SUSAN-PC UserName: Susan
22:49:42.915 Initialize success
22:55:42.164 AVAST engine defs: 13020201
22:56:07.667 Disk 0 (boot) \Device\Harddisk0\DR0 -> \Device\Ide\IdeDeviceP0T0L0-0
22:56:07.676 Disk 0 Vendor: TOSHIBA_MK1234GSX AH001M Size: 114473MB BusType: 3
22:56:07.704 Disk 0 MBR read successfully
22:56:07.714 Disk 0 MBR scan
22:56:07.873 Disk 0 Windows VISTA default MBR code
22:56:07.909 Disk 0 Partition 1 00 27 Hidden NTFS WinRE NTFS 1500 MB offset 2048
22:56:08.028 Disk 0 Partition 2 80 (A) 07 HPFS/NTFS NTFS 112971 MB offset 3074048
22:56:08.081 Disk 0 scanning sectors +234438656
22:56:08.246 Disk 0 scanning C:\Windows\system32\drivers
22:56:40.036 Service scanning
22:57:05.897 Service MpKsl497ed169 c:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\{19FCC6BB-2F07-4607-8673-352CBBA731C0}\MpKsl497ed169.sys **LOCKED** 32
22:57:38.098 Modules scanning
22:57:47.043 Disk 0 trace - called modules:
22:57:47.116 ntoskrnl.exe CLASSPNP.SYS disk.sys acpi.sys hal.dll ataport.SYS intelide.sys PCIIDEX.SYS atapi.sys
22:57:47.141 1 nt!IofCallDriver -> \Device\Harddisk0\DR0[0x841a2630]
22:57:47.157 3 CLASSPNP.SYS[865af8b3] -> nt!IofCallDriver -> [0x840038c8]
22:57:47.179 5 acpi.sys[85e476bc] -> nt!IofCallDriver -> \Device\Ide\IdeDeviceP0T0L0-0[0x83662af8]
22:57:48.282 AVAST engine scan C:\Windows
22:57:52.248 AVAST engine scan C:\Windows\system32
23:04:22.313 AVAST engine scan C:\Windows\system32\drivers
23:04:56.311 AVAST engine scan C:\Users\Susan
23:22:27.510 AVAST engine scan C:\ProgramData
23:41:08.457 Scan finished successfully
23:41:23.183 Disk 0 MBR has been saved successfully to "C:\Users\Susan\Desktop\MBR.dat"
23:41:23.252 The log file has been saved successfully to "C:\Users\Susan\Desktop\aswMBR.txt"


Just wanted you to also know - tried repeated to reinstall JAVA. It says it's successful - and then next time I go on "Pogo". It tells me I need to install Java!
Thanks again!

#4 Broni

Broni

    The Coolest BC Computer


  • BC Advisor
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Posted 03 February 2013 - 12:15 AM

I don't see anything malicious so far but...

You have only 1GB of RAM installed.
That's not enough for Vista.
You need at least 2GB of RAM to make your computer running smoothly.
That's the main culprit.

Said that...

Download Temp File Cleaner (TFC)
Alternate download: http://www.itxassociates.com/OT-Tools/TFC.exe
Double click on TFC.exe to run the program.
Click on Start button to begin cleaning process.
TFC will close all running programs, and it may ask you to restart computer.

=============================================================================

Please download AdwCleaner by Xplode onto your desktop.
  • Close all open programs and internet browsers.
  • Double click on adwcleaner.exe to run the tool.
  • Click on Delete.
  • Confirm each time with Ok.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the contents of that logfile with your next reply.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.

Next...

  • Double click on adwcleaner.exe to run the tool.
  • Click on Uninstall.
  • Confirm with yes.

=============================================================================

Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.

=======================================

Please run a free online scan with the ESET Online Scanner

  • Disable your antivirus program
  • Tick the box next to YES, I accept the Terms of Use
  • Click Start
  • Accept any security warnings from your browser.
  • Check Scan archives
  • Click Start
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, click on List of found threats
  • Click on Export to text file , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
    NOTE. If Eset doesn't find any threats it'll NOT produce any log.

My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#5 momdotts

momdotts
  • Topic Starter

  • Members
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  • Local time:11:33 AM

Posted 04 February 2013 - 01:32 PM

Per your instructions - below please find:

adw logfile

# AdwCleaner v2.110 - Logfile created 02/04/2013 at 08:18:53
# Updated 03/02/2013 by Xplode
# Operating system : Windows Vista ™ Home Premium Service Pack 2 (32 bits)
# User : Susan - SUSAN-PC
# Boot Mode : Normal
# Running from : C:\Users\Susan\Downloads\adwcleaner.exe
# Option [Search]


***** [Services] *****


***** [Files / Folders] *****

File Found : C:\END
File Found : C:\Program Files\Mozilla Firefox\.autoreg
File Found : C:\Program Files\Mozilla Firefox\plugins\npdnu.dll
File Found : C:\Program Files\Mozilla Firefox\plugins\npdnu.xpt
File Found : C:\Program Files\Mozilla Firefox\plugins\npdnupdater2.dll
File Found : C:\Program Files\Mozilla Firefox\plugins\npdnupdater2.xpt
File Found : C:\Program Files\Mozilla Firefox\searchplugins\avg-secure-search.xml
File Found : C:\Program Files\Mozilla Firefox\searchplugins\babylon.xml
File Found : C:\Users\Susan\AppData\Roaming\Mozilla\Firefox\Profiles\eb7177bv.default\searchplugins\MyStart Search.xml
File Found : C:\Users\Susan\AppData\Roaming\Mozilla\Firefox\Profiles\eb7177bv.default\searchplugins\my-web-search.xml
Folder Found : C:\Program Files\Common Files\Software Update Utility
Folder Found : C:\Program Files\Conduit
Folder Found : C:\Program Files\Viewpoint
Folder Found : C:\ProgramData\Viewpoint
Folder Found : C:\Users\Susan\AppData\Local\Conduit
Folder Found : C:\Users\Susan\AppData\LocalLow\Conduit
Folder Found : C:\Users\Susan\AppData\LocalLow\PriceGong
Folder Found : C:\Users\Susan\AppData\Roaming\Mozilla\Firefox\Profiles\eb7177bv.default\Conduit
Folder Found : C:\Users\Susan\AppData\Roaming\Mozilla\Firefox\Profiles\eb7177bv.default\ConduitCommon
Folder Found : C:\Users\Susan\AppData\Roaming\Mozilla\Firefox\Profiles\eb7177bv.default\ConduitEngine
Folder Found : C:\Users\Susan\AppData\Roaming\Mozilla\Firefox\Profiles\eb7177bv.default\CT1460988
Folder Found : C:\Users\Susan\AppData\Roaming\Mozilla\Firefox\Profiles\eb7177bv.default\CT2724386
Folder Found : C:\Users\Susan\AppData\Roaming\Mozilla\Firefox\Profiles\eb7177bv.default\extensions\{b2e293ee-fd7e-4c71-a714-5f4750d8d7b7}
Folder Found : C:\Users\Susan\AppData\Roaming\Mozilla\Firefox\Profiles\eb7177bv.default\extensions\{d40b90b4-d3b1-4d6b-a5d7-dc041c1b76c0}
Folder Found : C:\Users\Susan\AppData\Roaming\Mozilla\Firefox\Profiles\eb7177bv.default\extensions\2jffxtbr@RecipeHub_2j.com
Folder Found : C:\Users\Susan\AppData\Roaming\Mozilla\Firefox\Profiles\eb7177bv.default\extensions\39ffxtbr@MapsGalaxy_39.com
Folder Found : C:\Users\Susan\AppData\Roaming\Mozilla\Firefox\Profiles\eb7177bv.default\extensions\engine@conduit.com

***** [Registry] *****

Key Found : HKCU\Software\AppDataLow\Software\Conduit
Key Found : HKCU\Software\AppDataLow\Software\PriceGong
Key Found : HKCU\Software\AppDataLow\Software\SmartBar
Key Found : HKCU\Software\IGearSettings
Key Found : HKCU\Software\IM
Key Found : HKCU\Software\ImInstaller
Key Found : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{95B7759C-8C7F-4BF1-B163-73684A933233}
Key Found : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{AFDBDDAA-5D3F-42EE-B79C-185A7020515B}
Key Found : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{CFF4DB9B-135F-47C0-9269-B4C6572FD61A}
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\App Management\ARPCache\SoftwareUpdUtility
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\App Management\ARPCache\ViewpointMediaPlayer
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{03F998B2-0E00-11D3-A498-00104B6EB52E}
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{7B089B94-D1DC-4C6B-87E1-8156E22C1D96}
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{95B7759C-8C7F-4BF1-B163-73684A933233}
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{98279C38-DE4B-4BCF-93C9-8EC26069D6F4}
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{9CFACCB6-2F3F-4177-94EA-0D2B72D384C1}
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{E8DAAA30-6CAA-4B58-9603-8E54238219E2}
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{F25AF245-4A81-40DC-92F9-E9021F207706}
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{F72841F0-4EF1-4DF5-BCE5-B3AC8ACF5478}
Key Found : HKLM\SOFTWARE\Classes\AppID\{6C259840-5BA8-46E6-8ED1-EF3BA47D8BA1}
Key Found : HKLM\SOFTWARE\Classes\AppID\{B27D9527-3762-4D71-963D-FB7A94FDD678}
Key Found : HKLM\SOFTWARE\Classes\AppID\dnu.EXE
Key Found : HKLM\SOFTWARE\Classes\AxMetaStream.MetaStreamCtl
Key Found : HKLM\SOFTWARE\Classes\AxMetaStream.MetaStreamCtl.1
Key Found : HKLM\SOFTWARE\Classes\AxMetaStream.MetaStreamCtlSecondary
Key Found : HKLM\SOFTWARE\Classes\AxMetaStream.MetaStreamCtlSecondary.1
Key Found : HKLM\SOFTWARE\Classes\CLSID\{03F998B2-0E00-11D3-A498-00104B6EB52E}
Key Found : HKLM\SOFTWARE\Classes\CLSID\{13119113-0854-469D-807A-171568457991}
Key Found : HKLM\SOFTWARE\Classes\CLSID\{1B00725B-C455-4DE6-BFB6-AD540AD427CD}
Key Found : HKLM\SOFTWARE\Classes\CLSID\{33119133-0854-469D-807A-171568457991}
Key Found : HKLM\SOFTWARE\Classes\CLSID\{3C471948-F874-49F5-B338-4F214A2EE0B1}
Key Found : HKLM\SOFTWARE\Classes\CLSID\{7B089B94-D1DC-4C6B-87E1-8156E22C1D96}
Key Found : HKLM\SOFTWARE\Classes\CLSID\{E15A9BFD-D16D-496D-8222-44CADF316E70}
Key Found : HKLM\SOFTWARE\Classes\CLSID\{E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39}
Key Found : HKLM\SOFTWARE\Classes\dnUpdate
Key Found : HKLM\SOFTWARE\Classes\dnUpdater.DownloadUIBrowser
Key Found : HKLM\SOFTWARE\Classes\dnUpdater.DownloadUIBrowser.1
Key Found : HKLM\SOFTWARE\Classes\dnUpdater.DownloadUpdController
Key Found : HKLM\SOFTWARE\Classes\dnUpdater.DownloadUpdController.1
Key Found : HKLM\SOFTWARE\Classes\Interface\{03E2A1F3-4402-4121-8B35-733216D61217}
Key Found : HKLM\SOFTWARE\Classes\Interface\{23119123-0854-469D-807A-171568457991}
Key Found : HKLM\SOFTWARE\Classes\Interface\{660E6F4F-840D-436D-B668-433D9591BAC5}
Key Found : HKLM\SOFTWARE\Classes\Interface\{9E3B11F6-4179-4603-A71B-A55F4BCB0BEC}
Key Found : HKLM\SOFTWARE\Classes\Interface\{E7435878-65B9-44D1-A443-81754E5DFC90}
Key Found : HKLM\SOFTWARE\Classes\Interface\{EFDCAF05-D29C-4D4D-9836-8CDCD606A6B2}
Key Found : HKLM\SOFTWARE\Classes\Prod.cap
Key Found : HKLM\SOFTWARE\Classes\Toolbar.CT2724386
Key Found : HKLM\SOFTWARE\Classes\TypeLib\{03119103-0854-469D-807A-171568457991}
Key Found : HKLM\SOFTWARE\Classes\TypeLib\{92380354-381A-471F-BE2E-DD9ACD9777EA}
Key Found : HKLM\SOFTWARE\Classes\TypeLib\{9C049BA6-EA47-4AC3-AED6-A66D8DC9E1D8}
Key Found : HKLM\Software\Conduit
Key Found : HKLM\SOFTWARE\Google\Chrome\Extensions\jmfkcklnlgedgbglfkkgedjfmejoahla
Key Found : HKLM\Software\ImInstaller
Key Found : HKLM\Software\MetaStream
Key Found : HKLM\SOFTWARE\Microsoft\Active Setup\Installed Components\{03F998B2-0E00-11D3-A498-00104B6EB52E}
Key Found : HKLM\SOFTWARE\Microsoft\Active Setup\Installed Components\{1B00725B-C455-4DE6-BFB6-AD540AD427CD}
Key Found : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{628F3201-34D0-49C0-BB9A-82A26AEFB291}
Key Found : HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{AFDBDDAA-5D3F-42EE-B79C-185A7020515B}
Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{7B089B94-D1DC-4C6B-87E1-8156E22C1D96}
Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\SoftwareUpdUtility
Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\ViewpointMediaPlayer
Key Found : HKLM\SOFTWARE\MozillaPlugins\@viewpoint.com/VMP
Key Found : HKLM\Software\Viewpoint
Key Found : HKU\S-1-5-21-473376138-865029185-3028550655-1000\Software\Microsoft\Internet Explorer\SearchScopes\{95B7759C-8C7F-4BF1-B163-73684A933233}
Key Found : HKU\S-1-5-21-473376138-865029185-3028550655-1000\Software\Microsoft\Internet Explorer\SearchScopes\{AFDBDDAA-5D3F-42EE-B79C-185A7020515B}
Key Found : HKU\S-1-5-21-473376138-865029185-3028550655-1000\Software\Microsoft\Internet Explorer\SearchScopes\{CFF4DB9B-135F-47C0-9269-B4C6572FD61A}
Value Found : HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser [{E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39}]

***** [Internet Browsers] *****

-\\ Internet Explorer v7.0.6002.18005

[OK] Registry is clean.

-\\ Mozilla Firefox v3.6.13 (en-US)

File : C:\Users\Susan\AppData\Roaming\Mozilla\Firefox\Profiles\eb7177bv.default\prefs.js

Found : user_pref("CT1460988..clientLogIsEnabled", false);
Found : user_pref("CT1460988..clientLogServiceUrl", "hxxp://clientlog.users.conduit.com/ClientDiagnostics.as[...]
Found : user_pref("CT1460988..uninstallLogServiceUrl", "hxxp://uninstall.users.conduit.com/Uninstall.asmx/Re[...]
Found : user_pref("CT1460988.AboutPrivacyUrl", "hxxp://www.conduit.com/privacy/Default.aspx");
Found : user_pref("CT1460988.CT1667811.CommunityChanged", true);
Found : user_pref("CT1460988.CT1668860.CommunityChanged", true);
Found : user_pref("CT1460988.CT1668889.CommunityChanged", true);
Found : user_pref("CT1460988.CT1669100.CommunityChanged", true);
Found : user_pref("CT1460988.CT1669115.CommunityChanged", true);
Found : user_pref("CT1460988.CT1670222.CommunityChanged", true);
Found : user_pref("CT1460988.CT1670245.CommunityChanged", true);
Found : user_pref("CT1460988.CT1729581.CommunityChanged", true);
Found : user_pref("CT1460988.CT1729585.CommunityChanged", true);
Found : user_pref("CT1460988.CT1729587.CommunityChanged", true);
Found : user_pref("CT1460988.CT1729593.CommunityChanged", true);
Found : user_pref("CT1460988.CT2164362.CommunityChanged", true);
Found : user_pref("CT1460988.CT2651538.CommunityChanged", true);
Found : user_pref("CT1460988.CTID", "ct1460988");
Found : user_pref("CT1460988.CTPBaseServerUrl", "hxxp://grouping.services.conduit.com/");
Found : user_pref("CT1460988.CommunitiesChangesLastCheckTime", "Fri Oct 26 2012 16:45:31 GMT-0400 (Eastern D[...]
Found : user_pref("CT1460988.CommunityChanged", true);
Found : user_pref("CT1460988.CurrentServerDate", "26-10-2012");
Found : user_pref("CT1460988.DialogsGetterLastCheckTime", "Wed Aug 29 2012 17:36:24 GMT-0400 (Eastern Daylig[...]
Found : user_pref("CT1460988.DownloadReferralCookieData", "");
Found : user_pref("CT1460988.EMailNotifierPollDate", "Fri Oct 26 2012 16:46:06 GMT-0400 (Eastern Daylight Ti[...]
Found : user_pref("CT1460988.ExternalComponentPollDate129239308604258837", "Sun Aug 22 2010 11:18:32 GMT-040[...]
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Found : user_pref("CT1460988.generalConfigFromLogin", "{\"ApiMaxAlerts\":\"12\",\"SocialDomains\":\"social.c[...]
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Found : user_pref("CT1460988.myStuffServiceUrl", "hxxp://mystuff.conduit-services.com/MyStuffService.ashx?Co[...]
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Found : user_pref("CT2724386..clientLogServiceUrl", "hxxp://clientlog.users.conduit.com/ClientDiagnostics.as[...]
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Found : user_pref("CommunityToolbar.ETag.hxxp://settings.engine.conduit-services.com/?browser=FF&lut=3/13/20[...]
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Found : user_pref("CommunityToolbar.ETag.hxxp://storage.conduit.com/bankimages/RadioSkins/Tapuz/idel.gif", "[...]
Found : user_pref("CommunityToolbar.ETag.hxxp://storage.conduit.com/bankimages/RadioSkins/Tapuz/minimize.gif[...]
Found : user_pref("CommunityToolbar.ETag.hxxp://storage.conduit.com/bankimages/RadioSkins/Tapuz/play.gif", "[...]
Found : user_pref("CommunityToolbar.ETag.hxxp://storage.conduit.com/bankimages/RadioSkins/Tapuz/stop.gif", "[...]
Found : user_pref("CommunityToolbar.ETag.hxxp://storage.conduit.com/bankimages/RadioSkins/Tapuz/vol.gif", "\[...]
Found : user_pref("CommunityToolbar.ETag.hxxp://translation.toolbar.conduit-services.com/?locale=en", "\"b6e[...]
Found : user_pref("CommunityToolbar.ETag.hxxp://translation.toolbar.conduit-services.com/?locale=en-us", "\"[...]
Found : user_pref("CommunityToolbar.EngineOwner", "CT1460988");
Found : user_pref("CommunityToolbar.EngineOwnerGuid", "{b2e293ee-fd7e-4c71-a714-5f4750d8d7b7}");
Found : user_pref("CommunityToolbar.EngineOwnerToolbarId", "mybabylon_englishbb");
Found : user_pref("CommunityToolbar.IsEngineShown", true);
Found : user_pref("CommunityToolbar.IsMyStuffImportedToEngine", true);
Found : user_pref("CommunityToolbar.LatestLibsPath", "file:///C:\\Users\\Susan\\AppData\\Roaming\\Mozilla\\F[...]
Found : user_pref("CommunityToolbar.LatestToolbarVersionInstalled", "3.15.1.0");
Found : user_pref("CommunityToolbar.OriginalEngineOwner", "CT1460988");
Found : user_pref("CommunityToolbar.OriginalEngineOwnerGuid", "{b2e293ee-fd7e-4c71-a714-5f4750d8d7b7}");
Found : user_pref("CommunityToolbar.OriginalEngineOwnerToolbarId", "mybabylon_englishbb");
Found : user_pref("CommunityToolbar.SearchFromAddressBarSavedUrl", "hxxp://search.aol.com/aolcom/search?invo[...]
Found : user_pref("CommunityToolbar.ToolbarsList", "CT1460988,ConduitEngine,CT2724386");
Found : user_pref("CommunityToolbar.ToolbarsList2", "CT1460988,CT2724386");
Found : user_pref("CommunityToolbar.ToolbarsList4", "CT2724386");
Found : user_pref("CommunityToolbar.alert.alertDialogsGetterLastCheckTime", "Fri Jul 06 2012 19:02:53 GMT-04[...]
Found : user_pref("CommunityToolbar.alert.alertInfoInterval", 1440);
Found : user_pref("CommunityToolbar.alert.alertInfoLastCheckTime", "Mon Feb 04 2013 08:15:00 GMT-0500 (Easte[...]
Found : user_pref("CommunityToolbar.alert.clientsServerUrl", "hxxp://alert.client.conduit.com");
Found : user_pref("CommunityToolbar.alert.locale", "en");
Found : user_pref("CommunityToolbar.alert.loginIntervalMin", 1440);
Found : user_pref("CommunityToolbar.alert.loginLastCheckTime", "Mon Feb 04 2013 08:14:49 GMT-0500 (Eastern S[...]
Found : user_pref("CommunityToolbar.alert.loginLastUpdateTime", "1313487611");
Found : user_pref("CommunityToolbar.alert.messageShowTimeSec", 20);
Found : user_pref("CommunityToolbar.alert.servicesServerUrl", "hxxp://alert.services.conduit.com");
Found : user_pref("CommunityToolbar.alert.showTrayIcon", false);
Found : user_pref("CommunityToolbar.alert.userCloseIntervalMin", 300);
Found : user_pref("CommunityToolbar.alert.userId", "78abba75-8ea7-454f-9664-3573944bb35b");
Found : user_pref("CommunityToolbar.globalUserId", "6f49d9b1-300b-4724-8909-4649409f359e");
Found : user_pref("CommunityToolbar.isAlertUrlAddedToFeedItemTable", true);
Found : user_pref("CommunityToolbar.isClickActionAddedToFeedItemTable", true);
Found : user_pref("CommunityToolbar.notifications.alertDialogsGetterLastCheckTime", "Fri Oct 26 2012 16:46:3[...]
Found : user_pref("CommunityToolbar.notifications.alertEnabled", true);
Found : user_pref("CommunityToolbar.notifications.alertInfoInterval", 1440);
Found : user_pref("CommunityToolbar.notifications.alertInfoLastCheckTime", "Fri Oct 26 2012 16:46:44 GMT-040[...]
Found : user_pref("CommunityToolbar.notifications.clientsServerUrl", "hxxp://alert.client.conduit.com");
Found : user_pref("CommunityToolbar.notifications.locale", "en");
Found : user_pref("CommunityToolbar.notifications.loginIntervalMin", 1440);
Found : user_pref("CommunityToolbar.notifications.loginLastCheckTime", "Fri Oct 26 2012 16:46:27 GMT-0400 (E[...]
Found : user_pref("CommunityToolbar.notifications.loginLastUpdateTime", "1313487611");
Found : user_pref("CommunityToolbar.notifications.messageShowTimeSec", 20);
Found : user_pref("CommunityToolbar.notifications.servicesServerUrl", "hxxp://alert.services.conduit.com");
Found : user_pref("CommunityToolbar.notifications.showTrayIcon", false);
Found : user_pref("CommunityToolbar.notifications.userCloseIntervalMin", 300);
Found : user_pref("CommunityToolbar.notifications.userId", "2000774e-0ef4-4bd6-963d-c968cb98ba73");
Found : user_pref("CommunityToolbar.originalHomepage", "hxxp://mystart.incredimail.com?a=1");
Found : user_pref("CommunityToolbar.originalSearchEngine", "MyStart Search");
Found : user_pref("ConduitEngine.AppTrackingLastCheckTime", "Thu Nov 15 2012 11:03:51 GMT-0500 (Eastern Stan[...]
Found : user_pref("ConduitEngine.DialogsGetterLastCheckTime", "Mon Feb 04 2013 08:14:51 GMT-0500 (Eastern St[...]
Found : user_pref("ConduitEngine.FirstServerDate", "05/02/2011 02");
Found : user_pref("ConduitEngine.FirstTime", true);
Found : user_pref("ConduitEngine.FirstTimeFF3", true);
Found : user_pref("ConduitEngine.HasUserGlobalKeys", true);
Found : user_pref("ConduitEngine.HideEngineAfterRestart", true);
Found : user_pref("ConduitEngine.Initialize", true);
Found : user_pref("ConduitEngine.InitializeCommonPrefs", true);
Found : user_pref("ConduitEngine.InstalledDate", "Sun May 01 2011 19:16:39 GMT-0400 (Eastern Daylight Time)"[...]
Found : user_pref("ConduitEngine.IsMulticommunity", false);
Found : user_pref("ConduitEngine.IsOpenThankYouPage", false);
Found : user_pref("ConduitEngine.IsOpenUninstallPage", true);
Found : user_pref("ConduitEngine.LanguagePackLastCheckTime", "Mon Feb 04 2013 08:15:11 GMT-0500 (Eastern Sta[...]
Found : user_pref("ConduitEngine.LastLogin_3.3.3.2", "Mon Feb 04 2013 08:15:11 GMT-0500 (Eastern Standard Ti[...]
Found : user_pref("ConduitEngine.PublisherContainerWidth", 0);
Found : user_pref("ConduitEngine.SearchFromAddressBarIsInit", true);
Found : user_pref("ConduitEngine.SettingsLastCheckTime", "Mon Feb 04 2013 08:15:11 GMT-0500 (Eastern Standar[...]
Found : user_pref("ConduitEngine.UserID", "UN63409500044778283");
Found : user_pref("ConduitEngine.engineLocale", "en-US");
Found : user_pref("ConduitEngine.enngineContextMenuLastCheckTime", "Mon Feb 04 2013 08:14:51 GMT-0500 (Easte[...]
Found : user_pref("ConduitEngine.globalFirstTimeInfoLastCheckTime", "Mon Feb 04 2013 08:14:51 GMT-0500 (East[...]
Found : user_pref("ConduitEngine.initDone", true);
Found : user_pref("ConduitEngine.isAppTrackingManagerOn", false);
Found : user_pref("browser.search.defaultenginename", "MyStart Search");
Found : user_pref("browser.search.defaulturl", "hxxp://search.babylon.com/web/{searchTerms}?babsrc=browserse[...]
Found : user_pref("extensions.RecipeHub_2j.openSearchURL", "hxxp://search.mywebsearch.com/mywebsearch/opense[...]
Found : user_pref("extensions.RecipeHub_2j.prevKwdURL", "hxxp://search.aol.com/aolcom/search?invocationType=[...]
Found : user_pref("extensions.mywebsearch.prevKwdEnabled", true);
Found : user_pref("extensions.mywebsearch.prevKwdURL", "hxxp://search.aol.com/aolcom/search?invocationType=t[...]
Found : user_pref("extensions.toolbar.mindspark._39Members_.homepage", "hxxp://home.mywebsearch.com/index.jh[...]
Found : user_pref("keyword.URL", "hxxp://search.mywebsearch.com/mywebsearch/GGmain.jhtml?st=kwd&ptb=9B89387E[...]

*************************

AdwCleaner[R1].txt - [39322 octets] - [04/02/2013 08:18:53]

########## EOF - C:\AdwCleaner[R1].txt - [39383 octets] ##########


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 4.6.2 (02.02.2013:2)
OS: Windows Vista ™ Home Premium x86
Ran by Susan on Mon 02/04/2013 at 12:54:58.79
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~




~~~ Services



~~~ Registry Values

Successfully deleted: [Registry Value] hkey_current_user\software\microsoft\internet explorer\toolbar\webbrowser\\{ba00b7b1-0351-477a-b948-23e3ee5a73d4}
Successfully deleted: [Registry Value] hkey_local_machine\software\microsoft\internet explorer\toolbar\\{ba00b7b1-0351-477a-b948-23e3ee5a73d4}
Successfully deleted: [Registry Value] hkey_current_user\software\microsoft\internet explorer\toolbar\webbrowser\\{cf51de5b-eb36-4114-bb69-84df63fbadb4}
Successfully deleted: [Registry Value] hkey_local_machine\software\microsoft\internet explorer\toolbar\\{cf51de5b-eb36-4114-bb69-84df63fbadb4}
Successfully deleted: [Registry Value] hkey_current_user\software\microsoft\internet explorer\toolbar\webbrowser\\{d40b90b4-d3b1-4d6b-a5d7-dc041c1b76c0}
Successfully deleted: [Registry Value] hkey_current_user\software\microsoft\internet explorer\urlsearchhooks\\{d40b90b4-d3b1-4d6b-a5d7-dc041c1b76c0}
Successfully deleted: [Registry Value] hkey_current_user\software\microsoft\internet explorer\urlsearchhooks\\{f0e98552-8e47-4c6c-9b3a-11ab0549f94d}
Successfully deleted: [Registry Value] hkey_local_machine\software\microsoft\internet explorer\urlsearchhooks\\{f0e98552-8e47-4c6c-9b3a-11ab0549f94d}
Successfully repaired: [Registry Value] hkey_local_machine\software\microsoft\internet explorer\searchscopes\{0633ee93-d776-472f-a0ff-e1416b8b2e3a}\\DisplayName
Successfully repaired: [Registry Value] hkey_local_machine\software\microsoft\internet explorer\searchscopes\{0633ee93-d776-472f-a0ff-e1416b8b2e3a}\\URL



~~~ Registry Keys

Successfully deleted: [Registry Key] hkey_current_user\software\aol toolbar
Successfully deleted: [Registry Key] hkey_local_machine\software\aol toolbar
Successfully deleted: [Registry Key] hkey_classes_root\clsid\{3ef64538-8b54-4573-b48f-4d34b0238ab2}
Successfully deleted: [Registry Key] hkey_local_machine\software\microsoft\windows\currentversion\explorer\browser helper objects\{3ef64538-8b54-4573-b48f-4d34b0238ab2}
Successfully deleted: [Registry Key] hkey_current_user\software\microsoft\internet explorer\searchscopes\{443789b7-f39c-4b5c-9287-da72d38f4fe6}
Successfully deleted: [Registry Key] hkey_local_machine\software\microsoft\internet explorer\searchscopes\{443789b7-f39c-4b5c-9287-da72d38f4fe6}
Successfully deleted: [Registry Key] hkey_current_user\software\microsoft\internet explorer\searchscopes\{b0441a0e-a49a-4e16-afc1-74ecced1921f}
Successfully deleted: [Registry Key] hkey_local_machine\software\microsoft\internet explorer\searchscopes\{b0441a0e-a49a-4e16-afc1-74ecced1921f}
Successfully deleted: [Registry Key] hkey_classes_root\clsid\{ba00b7b1-0351-477a-b948-23e3ee5a73d4}
Successfully deleted: [Registry Key] hkey_classes_root\clsid\{f0e98552-8e47-4c6c-9b3a-11ab0549f94d}



~~~ Files

Successfully deleted: [File] "C:\Program Files\mozilla firefox\plugins\npcouponprinter.dll"
Successfully deleted: [File] "C:\Program Files\mozilla firefox\plugins\npmozcouponprinter.dll"



~~~ Folders

Successfully deleted: [Folder] "C:\ProgramData\aol toolbar"
Successfully deleted: [Folder] "C:\Users\Susan\appdata\local\aol toolbar"
Successfully deleted: [Folder] "C:\Users\Susan\appdata\locallow\mapsgalaxy_39"
Successfully deleted: [Folder] "C:\Users\Susan\appdata\locallow\recipehub_2j"
Successfully deleted: [Folder] "C:\Users\Susan\appdata\locallow\recipehub_2jei"
Successfully deleted: [Folder] "C:\Program Files\aol toolbar"
Successfully deleted: [Folder] "C:\Program Files\coupons"
Successfully deleted: [Folder] "C:\Program Files\mapsgalaxy_39"



~~~ FireFox

Successfully deleted: [Registry Value] hkey_local_machine\software\mozilla\firefox\extensions\\2jffxtbr@recipehub_2j.com
Successfully deleted: [Registry Value] hkey_local_machine\software\mozilla\firefox\extensions\\39ffxtbr@mapsgalaxy_39.com
Successfully deleted the following from C:\Users\Susan\AppData\Roaming\mozilla\firefox\profiles\eb7177bv.default\prefs.js

user_pref("extensions.toolbar.mindspark._39Members_.initialized", true);
user_pref("extensions.toolbar.mindspark._39Members_.installation.installDate", "2012051318");
user_pref("extensions.toolbar.mindspark._39Members_.installation.partnerId", "UXxdm002YYus");
user_pref("extensions.toolbar.mindspark._39Members_.installation.partnerSubId", "CNaEp7C5068CFQhN4AoduE_hdw");
user_pref("extensions.toolbar.mindspark._39Members_.installation.success", true);
user_pref("extensions.toolbar.mindspark._39Members_.installation.toolbarId", "9B89387E-3C2E-4195-8AE1-C81FDC6E9F11");
user_pref("extensions.toolbar.mindspark._39Members_.lastActivePing", "1359983689028");
user_pref("extensions.toolbar.mindspark._39Members_.options.defaultSearch", true);
user_pref("extensions.toolbar.mindspark._39Members_.options.homePageEnabled", false);
user_pref("extensions.toolbar.mindspark._39Members_.options.keywordEnabled", true);
user_pref("extensions.toolbar.mindspark._39Members_.options.tabEnabled", false);
user_pref("extensions.toolbar.mindspark._39Members_.weather.location", "08050");
user_pref("extensions.toolbar.mindspark.lastInstalled", "mapsgalaxy@mindspark.com");
Emptied folder: C:\Users\Susan\AppData\Roaming\mozilla\firefox\profiles\eb7177bv.default\minidumps [5 files]



~~~ Event Viewer Logs were cleared





~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Mon 02/04/2013 at 12:58:34.56
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

ESET Was Clean

I mentioned earlier... JAVA is installed - but when I need it for a game - it tells me it is not installed. Any suggestions on that? I am going to purchase more RAM today. I thought I did this already - but I guess that was my other machine.

#6 Broni

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Posted 04 February 2013 - 07:15 PM

Which browser is giving you Java issues?

Let me know how RAM shopping went.

My Website

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My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#7 momdotts

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Posted 05 February 2013 - 07:58 AM

I reinstalled JAVA last evening (and also updated firefox to the latest one). working well now.
I have a Toshiba P105-S4167. Some places say I can have up to 4gb RAM... others say 2 gb.
Would like to order it thru Crucial today...

Should I uninstall all the programs we put in?

Thanks for your help.

#8 Broni

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Posted 05 February 2013 - 07:37 PM

MiniToolbox says:

Total physical RAM: 1013.43 MB


Update Adobe Reader

You can download it from http://www.adobe.com/products/acrobat/readstep2.html
After installing the latest Adobe Reader, uninstall all previous versions (if present).
Note. If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.

Alternatively, you can uninstall Adobe Reader (33.5 MB), download and install Foxit PDF Reader(3.5MB) from HERE.
It's a much smaller file to download and uses a lot less resources than Adobe Reader.
Note: When installing FoxitReader, make sure to UN-check any pre-checked toolbar, or any other garbage.

============================

Your computer is clean Posted Image

1. We need to reset system restore to prevent your computer from being accidentally reinfected by using some old restore point(s). We'll remove all old restore points and create fresh, clean restore point.

Turn system restore off.
Restart computer.
Turn system restore back on.

If you don't know how to do it...
Windows XP: http://support.microsoft.com/kb/310405
Vista and Windows 7: http://www.howtogeek.com/howto/windows-vista/disable-system-restore-in-windows-vista/

2. Make sure, Windows Updates are current.

3. If any Trojan was listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

4. Check if your browser plugins are up to date.
Firefox - https://www.mozilla.org/en-US/plugincheck/
other browsers: https://browsercheck.qualys.com/ (click on "Launch a quick scan now" link)

5. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

6. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

7. Run Temporary File Cleaner (TFC) weekly.

8. Download and install Secunia Personal Software Inspector (PSI): http://secunia.com/vulnerability_scanning/personal/. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

9. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

10. When installing\updating ANY program, make sure you always select "Custom " installation, so you can UN-check any possible "drive-by-install" (foistware), like toolbars etc., which may try to install along with the legitimate program. Do NOT click "Next" button without looking at any given page.

11. Read:
How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html
Simple and easy ways to keep your computer safe and secure on the Internet: http://www.bleepingcomputer.com/tutorials/keep-your-computer-safe-online/

12. Except for MBAM and TFC, which are keepers you can simply delete all other tools we used as they don't install.

My Website

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My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 





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