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PSW.Generic10.BIBM


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2 replies to this topic

#1 snivy

snivy

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Posted 01 February 2013 - 11:04 PM

I am running AVG 2013 Free anti-virus software which informed me that I am infected with PSW.Generic10.BIBM. According to AVG the infected file has been moved to the virus vault. The file removed is ahcix86s.sys. When I try to reboot the computer windows does not start. I've tried a windows repair which directed me to a windows restore and I was able to successfully boot windows from a restore point but again receive the AVG infected message.

Has anyone else been infected with this virus? and have any advice for removing it?

Thanks!!

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#2 RPMcMurphy

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Posted 03 February 2013 - 12:03 PM

Hello and welcome. Please follow these guidelines while we work on your PC:
  • Malware removal is a sometimes lengthy and tedious process. Please stick with the thread until I’ve given you the “All clear.” Absence of symptoms does not mean your machine is clean!
  • Please do not run any scans or install/uninstall any applications without being directed to do so.
  • Please note that the forum is very busy and if I don't hear from you within five days this thread will be closed.
Posted Image Download TDSSKiller.zip and extract TDSSKiller.exe to your desktop
  • Execute TDSSKiller.exe by doubleclicking on it.
  • when the window opens, click on Change Parameters
  • under ”Additional options”, put a check mark in the box next to “Detect TDLFS File System”
  • click OK
  • Press Start Scan
  • If Malicious objects are found then ensure Cure is selected. Important - If there is no option to "Cure" it is critical that you select "Skip"
  • Then click Continue > Reboot now
  • Once complete, a log will be produced in c:\. It will be named for example, TDSSKiller.2.7.1.0_19.01.2012_17.24.26_log.txt
  • Post that log, please.
Posted Image Download Combofix from either of the links below, and save it to your desktop.

Link 1
Link 2

**Note: It is important that it is saved directly to your desktop**

--------------------------------------------------------------------
IMPORTANT - Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. If you have difficulty properly disabling your protective programs, refer to this link
--------------------------------------------------------------------

Double click on ComboFix.exe & follow the prompts.
  • If you have trouble, stop and post back. Do not try to repeatedly run comboFix!
  • When finished, it will produce a report for you.
.
Note: If after running ComboFix you receive a message stating, "Illegal Operation Attempted on a registry key that has been marked for deletion" rebooting your computer will resolve the problem.

Please include the following in your next post:
  • TDSSKiller log
  • ComboFix log

Threads are closed after 5 days of inactivity.

ASAP & UNITE Member


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#3 RPMcMurphy

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Posted 10 February 2013 - 12:05 PM

Due to the lack of feedback, this topic is now closed.

In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days. Please include a link to your topic in the Private Message. Thank you.

Threads are closed after 5 days of inactivity.

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The help you receive here is free. If you wish to show your appreciation, then you may btn_donate_SM.gif





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